Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving a Tesla Model 3 on an interstate highway at a speed of about 75 MPH with Full Self Driving engaged, the car aggressively applied the brakes for no apparent reason. This action could cause injury to passengers in the vehicle or an accident involving another vehicle that is following too closely. No information about the reason this occurred was presented. Tesla is aware of this issue.
Corrective Action:
While driving a Tesla Model 3 on an interstate highway at a speed of about 75 MPH with Full Self Driving engaged, the car aggressively applied the brakes for no apparent reason. This action could cause injury to passengers in the vehicle or an accident involving another vehicle that is following too closely. No information about the reason this occurred was presented. Tesla is aware of this issue.
Additional Notes:
While driving a Tesla Model 3 on an interstate highway at a speed of about 75 MPH with Full Self Driving engaged, the car aggressively applied the brakes for no apparent reason. This action could cause injury to passengers in the vehicle or an accident involving another vehicle that is following too closely. No information about the reason this occurred was presented. Tesla is aware of this issue.
Mfg Campaign: 11505689
Recall Date: Feb 5, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving a Tesla Model 3 on an interstate highway at a speed of about 75 MPH with Full Self Driving engaged, the car aggressively applied the brakes for no apparent reason. This action could cause injury to passengers in the vehicle or an accident involving another vehicle that is following too closely. No information about the reason this occurred was presented. Tesla is aware of this issue.
Corrective Action:
While driving a Tesla Model 3 on an interstate highway at a speed of about 75 MPH with Full Self Driving engaged, the car aggressively applied the brakes for no apparent reason. This action could cause injury to passengers in the vehicle or an accident involving another vehicle that is following too closely. No information about the reason this occurred was presented. Tesla is aware of this issue.
Additional Notes:
While driving a Tesla Model 3 on an interstate highway at a speed of about 75 MPH with Full Self Driving engaged, the car aggressively applied the brakes for no apparent reason. This action could cause injury to passengers in the vehicle or an accident involving another vehicle that is following too closely. No information about the reason this occurred was presented. Tesla is aware of this issue.
Mfg Campaign: 11505689
Recall Date: Feb 5, 2023
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear left exterior door handle. Peeling chrome plating on the under side of handle creates a sharp ragged edge that cuts fingers. The ragged edge also prevents the handle from retracting completely into the door, which may affect secure closure of the door. Reported to Tesla, who declined to cover the repair and sent me an estimate of $270 for parts and labor to replace the door handle.
Corrective Action:
Rear left exterior door handle. Peeling chrome plating on the under side of handle creates a sharp ragged edge that cuts fingers. The ragged edge also prevents the handle from retracting completely into the door, which may affect secure closure of the door. Reported to Tesla, who declined to cover the repair and sent me an estimate of $270 for parts and labor to replace the door handle.
Additional Notes:
Rear left exterior door handle. Peeling chrome plating on the under side of handle creates a sharp ragged edge that cuts fingers. The ragged edge also prevents the handle from retracting completely into the door, which may affect secure closure of the door. Reported to Tesla, who declined to cover the repair and sent me an estimate of $270 for parts and labor to replace the door handle.
Mfg Campaign: 11504433
Recall Date: Jan 30, 2023
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Read passenger subframe bolt fell out while driving. The subframe of my vehicle and the mounting plate had a 3 inch gap between it. It made the rear end shake and loose control at speed. Tesla refused to give me torque specs twice. I was able to find service manual online and re-torque it. There was no locktite on the bolt. There was no warning, just a metal clanking noise and then the vehicle became dangerous to drive.
Corrective Action:
Read passenger subframe bolt fell out while driving. The subframe of my vehicle and the mounting plate had a 3 inch gap between it. It made the rear end shake and loose control at speed. Tesla refused to give me torque specs twice. I was able to find service manual online and re-torque it. There was no locktite on the bolt. There was no warning, just a metal clanking noise and then the vehicle became dangerous to drive.
Additional Notes:
Read passenger subframe bolt fell out while driving. The subframe of my vehicle and the mounting plate had a 3 inch gap between it. It made the rear end shake and loose control at speed. Tesla refused to give me torque specs twice. I was able to find service manual online and re-torque it. There was no locktite on the bolt. There was no warning, just a metal clanking noise and then the vehicle became dangerous to drive.
Mfg Campaign: 11504067
Recall Date: Jan 27, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Interior camera malfunctions which affects the full self driving package I paid for. As purchased the car was said to be feature complete for full self driving. When the software was available to me two years after purchase the interior camera was finally turned on and it doesn’t work. A cursory internet search shows that this is common. This is a hazard it can malfunction at any time due to defective camera. The service center verified that the camera doesn’t work today 1/27/2023.
Corrective Action:
Interior camera malfunctions which affects the full self driving package I paid for. As purchased the car was said to be feature complete for full self driving. When the software was available to me two years after purchase the interior camera was finally turned on and it doesn’t work. A cursory internet search shows that this is common. This is a hazard it can malfunction at any time due to defective camera. The service center verified that the camera doesn’t work today 1/27/2023.
Additional Notes:
Interior camera malfunctions which affects the full self driving package I paid for. As purchased the car was said to be feature complete for full self driving. When the software was available to me two years after purchase the interior camera was finally turned on and it doesn’t work. A cursory internet search shows that this is common. This is a hazard it can malfunction at any time due to defective camera. The service center verified that the camera doesn’t work today 1/27/2023.
Mfg Campaign: 11504079
Recall Date: Jan 27, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Interior camera malfunctions which affects the full self driving package I paid for. As purchased the car was said to be feature complete for full self driving. When the software was available to me two years after purchase the interior camera was finally turned on and it doesn’t work. A cursory internet search shows that this is common. This is a hazard it can malfunction at any time due to defective camera. The service center verified that the camera doesn’t work today 1/27/2023.
Corrective Action:
Interior camera malfunctions which affects the full self driving package I paid for. As purchased the car was said to be feature complete for full self driving. When the software was available to me two years after purchase the interior camera was finally turned on and it doesn’t work. A cursory internet search shows that this is common. This is a hazard it can malfunction at any time due to defective camera. The service center verified that the camera doesn’t work today 1/27/2023.
Additional Notes:
Interior camera malfunctions which affects the full self driving package I paid for. As purchased the car was said to be feature complete for full self driving. When the software was available to me two years after purchase the interior camera was finally turned on and it doesn’t work. A cursory internet search shows that this is common. This is a hazard it can malfunction at any time due to defective camera. The service center verified that the camera doesn’t work today 1/27/2023.
Mfg Campaign: 11504079
Recall Date: Jan 27, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Saturday the 21st my car had been charging overnight inside my garage using the supplied Tesla charger. As I entered the car to attempt to unlock the charger, I received many system malfunction errors on the screen, stating such that the 12v battery needed to be replaced and some system could not be completed. This definitely seemed odd as I had just replaced the 4 year old battery last July after receiving such an error. Eventually the car released the charging cable, but the car was still inoperable due to the errors. I used the Tesla app to request mobile service for the first available time, which was Tuesday the 24th, and used my wife's car in the meantime. The day of the appointment I attempted to enter the car to move it outside of the garage, but the car had completely died at some point - couldn't open doors, windows, hood or trunk. When the service tech arrived, he too thought it odd to need to replace the 12v battery so soon but continued to attempt it after jumping the car's system through the tow area. After some time, he told me the systems power up but it does not retain a charge for long, indicating a larger issue that needs to be serviced. He advised to have the car towed. I put in another service request for this, and when they arrived, we discovered that the Tow Mode accessible through the car's interface could not be engaged. They were able to skate the car onto the tow bed and transport it to the nearest service center, which I already had to pay for out of pocket ($200). The next day I received a call from the service center stating that the issue appears related to the power conversion module. Unfortunately they claimed that this was also out of pocket due to the car being out of warranty (car has just over 53k miles) and that it would cost $2000 to fix! I decided to do my own research before proceeding and discovered this was a KNOWN ISSUE by Tesla as they posted a TSB about it some time ago!
Corrective Action:
On Saturday the 21st my car had been charging overnight inside my garage using the supplied Tesla charger. As I entered the car to attempt to unlock the charger, I received many system malfunction errors on the screen, stating such that the 12v battery needed to be replaced and some system could not be completed. This definitely seemed odd as I had just replaced the 4 year old battery last July after receiving such an error. Eventually the car released the charging cable, but the car was still inoperable due to the errors. I used the Tesla app to request mobile service for the first available time, which was Tuesday the 24th, and used my wife's car in the meantime. The day of the appointment I attempted to enter the car to move it outside of the garage, but the car had completely died at some point - couldn't open doors, windows, hood or trunk. When the service tech arrived, he too thought it odd to need to replace the 12v battery so soon but continued to attempt it after jumping the car's system through the tow area. After some time, he told me the systems power up but it does not retain a charge for long, indicating a larger issue that needs to be serviced. He advised to have the car towed. I put in another service request for this, and when they arrived, we discovered that the Tow Mode accessible through the car's interface could not be engaged. They were able to skate the car onto the tow bed and transport it to the nearest service center, which I already had to pay for out of pocket ($200). The next day I received a call from the service center stating that the issue appears related to the power conversion module. Unfortunately they claimed that this was also out of pocket due to the car being out of warranty (car has just over 53k miles) and that it would cost $2000 to fix! I decided to do my own research before proceeding and discovered this was a KNOWN ISSUE by Tesla as they posted a TSB about it some time ago!
Additional Notes:
On Saturday the 21st my car had been charging overnight inside my garage using the supplied Tesla charger. As I entered the car to attempt to unlock the charger, I received many system malfunction errors on the screen, stating such that the 12v battery needed to be replaced and some system could not be completed. This definitely seemed odd as I had just replaced the 4 year old battery last July after receiving such an error. Eventually the car released the charging cable, but the car was still inoperable due to the errors. I used the Tesla app to request mobile service for the first available time, which was Tuesday the 24th, and used my wife's car in the meantime. The day of the appointment I attempted to enter the car to move it outside of the garage, but the car had completely died at some point - couldn't open doors, windows, hood or trunk. When the service tech arrived, he too thought it odd to need to replace the 12v battery so soon but continued to attempt it after jumping the car's system through the tow area. After some time, he told me the systems power up but it does not retain a charge for long, indicating a larger issue that needs to be serviced. He advised to have the car towed. I put in another service request for this, and when they arrived, we discovered that the Tow Mode accessible through the car's interface could not be engaged. They were able to skate the car onto the tow bed and transport it to the nearest service center, which I already had to pay for out of pocket ($200). The next day I received a call from the service center stating that the issue appears related to the power conversion module. Unfortunately they claimed that this was also out of pocket due to the car being out of warranty (car has just over 53k miles) and that it would cost $2000 to fix! I decided to do my own research before proceeding and discovered this was a KNOWN ISSUE by Tesla as they posted a TSB about it some time ago!
Mfg Campaign: 11503755
Recall Date: Jan 26, 2023
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PCS Charger (Onboard) is failing on numerous early build Model 3 cars (2017-2019). Telsa is claiming that this is not included in battery warranty, however Tesla's own service manual shows this part specifically in the HV Battery System. I still have the fault PCS charger in the car, it is limited to 32Amps but several forums and webpages state its only a matter of time before I am limited to 16Amps The car is unable to charge at a reasonable recovery rate in which you can even use the vehicle for it's intended purchase. Tesla has acknowledge it's failure but is unable to produce actual number of failed units. The warning lamp had been displaying "dirty electrical grid" for quite some time until I was able to search the internet for the exact issue.
Corrective Action:
PCS Charger (Onboard) is failing on numerous early build Model 3 cars (2017-2019). Telsa is claiming that this is not included in battery warranty, however Tesla's own service manual shows this part specifically in the HV Battery System. I still have the fault PCS charger in the car, it is limited to 32Amps but several forums and webpages state its only a matter of time before I am limited to 16Amps The car is unable to charge at a reasonable recovery rate in which you can even use the vehicle for it's intended purchase. Tesla has acknowledge it's failure but is unable to produce actual number of failed units. The warning lamp had been displaying "dirty electrical grid" for quite some time until I was able to search the internet for the exact issue.
Additional Notes:
PCS Charger (Onboard) is failing on numerous early build Model 3 cars (2017-2019). Telsa is claiming that this is not included in battery warranty, however Tesla's own service manual shows this part specifically in the HV Battery System. I still have the fault PCS charger in the car, it is limited to 32Amps but several forums and webpages state its only a matter of time before I am limited to 16Amps The car is unable to charge at a reasonable recovery rate in which you can even use the vehicle for it's intended purchase. Tesla has acknowledge it's failure but is unable to produce actual number of failed units. The warning lamp had been displaying "dirty electrical grid" for quite some time until I was able to search the internet for the exact issue.
Mfg Campaign: 11503192
Recall Date: Jan 23, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The manufacturer pretended the backup camera recall for the vehicle didn’t exist and attempted to charge me for the repair. Even after I pointed out that the recall covered exactly what was wrong they said it wasn’t covered and provided no further information explaining why.
Corrective Action:
The manufacturer pretended the backup camera recall for the vehicle didn’t exist and attempted to charge me for the repair. Even after I pointed out that the recall covered exactly what was wrong they said it wasn’t covered and provided no further information explaining why.
Additional Notes:
The manufacturer pretended the backup camera recall for the vehicle didn’t exist and attempted to charge me for the repair. Even after I pointed out that the recall covered exactly what was wrong they said it wasn’t covered and provided no further information explaining why.
Mfg Campaign: 11502372
Recall Date: Jan 18, 2023
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The automatic wiper does not always work. Set to auto but despite poor visibility on the windshield, it failed to start until I manually adjusted the wiper control on the screen. With poor visibility and having to look at the infotainment screen to adjust wiper while vehicle is in motion, my safety was put at risk. Every time it rains, the auto wiper is unreliable and often fails to start or is too slow to start as if there is a huge delay and does not keep up with in heavy rain as it sometimes wipes too slow and I have to look at the screen to find the settings for the wiper to manually override the wiping speed. Also, the adaptive cruse control accelerates too aggressively at stop and go traffic causing hard braking by the car and I worry this will cause rear end collisions. The blind spot side cameras are unusable at night when turn signal is on as the light blinds the camera image and can’t see anything from it, multiple visits to service center and they told me it is normal and refuse to replace but this cannot be normal as the image from the camera is blinded by the turn signal.
Corrective Action:
The automatic wiper does not always work. Set to auto but despite poor visibility on the windshield, it failed to start until I manually adjusted the wiper control on the screen. With poor visibility and having to look at the infotainment screen to adjust wiper while vehicle is in motion, my safety was put at risk. Every time it rains, the auto wiper is unreliable and often fails to start or is too slow to start as if there is a huge delay and does not keep up with in heavy rain as it sometimes wipes too slow and I have to look at the screen to find the settings for the wiper to manually override the wiping speed. Also, the adaptive cruse control accelerates too aggressively at stop and go traffic causing hard braking by the car and I worry this will cause rear end collisions. The blind spot side cameras are unusable at night when turn signal is on as the light blinds the camera image and can’t see anything from it, multiple visits to service center and they told me it is normal and refuse to replace but this cannot be normal as the image from the camera is blinded by the turn signal.
Additional Notes:
The automatic wiper does not always work. Set to auto but despite poor visibility on the windshield, it failed to start until I manually adjusted the wiper control on the screen. With poor visibility and having to look at the infotainment screen to adjust wiper while vehicle is in motion, my safety was put at risk. Every time it rains, the auto wiper is unreliable and often fails to start or is too slow to start as if there is a huge delay and does not keep up with in heavy rain as it sometimes wipes too slow and I have to look at the screen to find the settings for the wiper to manually override the wiping speed. Also, the adaptive cruse control accelerates too aggressively at stop and go traffic causing hard braking by the car and I worry this will cause rear end collisions. The blind spot side cameras are unusable at night when turn signal is on as the light blinds the camera image and can’t see anything from it, multiple visits to service center and they told me it is normal and refuse to replace but this cannot be normal as the image from the camera is blinded by the turn signal.
Mfg Campaign: 11502514
Recall Date: Jan 18, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The automatic wiper does not always work. Set to auto but despite poor visibility on the windshield, it failed to start until I manually adjusted the wiper control on the screen. With poor visibility and having to look at the infotainment screen to adjust wiper while vehicle is in motion, my safety was put at risk. Every time it rains, the auto wiper is unreliable and often fails to start or is too slow to start as if there is a huge delay and does not keep up with in heavy rain as it sometimes wipes too slow and I have to look at the screen to find the settings for the wiper to manually override the wiping speed. Also, the adaptive cruse control accelerates too aggressively at stop and go traffic causing hard braking by the car and I worry this will cause rear end collisions. The blind spot side cameras are unusable at night when turn signal is on as the light blinds the camera image and can’t see anything from it, multiple visits to service center and they told me it is normal and refuse to replace but this cannot be normal as the image from the camera is blinded by the turn signal.
Corrective Action:
The automatic wiper does not always work. Set to auto but despite poor visibility on the windshield, it failed to start until I manually adjusted the wiper control on the screen. With poor visibility and having to look at the infotainment screen to adjust wiper while vehicle is in motion, my safety was put at risk. Every time it rains, the auto wiper is unreliable and often fails to start or is too slow to start as if there is a huge delay and does not keep up with in heavy rain as it sometimes wipes too slow and I have to look at the screen to find the settings for the wiper to manually override the wiping speed. Also, the adaptive cruse control accelerates too aggressively at stop and go traffic causing hard braking by the car and I worry this will cause rear end collisions. The blind spot side cameras are unusable at night when turn signal is on as the light blinds the camera image and can’t see anything from it, multiple visits to service center and they told me it is normal and refuse to replace but this cannot be normal as the image from the camera is blinded by the turn signal.
Additional Notes:
The automatic wiper does not always work. Set to auto but despite poor visibility on the windshield, it failed to start until I manually adjusted the wiper control on the screen. With poor visibility and having to look at the infotainment screen to adjust wiper while vehicle is in motion, my safety was put at risk. Every time it rains, the auto wiper is unreliable and often fails to start or is too slow to start as if there is a huge delay and does not keep up with in heavy rain as it sometimes wipes too slow and I have to look at the screen to find the settings for the wiper to manually override the wiping speed. Also, the adaptive cruse control accelerates too aggressively at stop and go traffic causing hard braking by the car and I worry this will cause rear end collisions. The blind spot side cameras are unusable at night when turn signal is on as the light blinds the camera image and can’t see anything from it, multiple visits to service center and they told me it is normal and refuse to replace but this cannot be normal as the image from the camera is blinded by the turn signal.
Mfg Campaign: 11502514
Recall Date: Jan 18, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The automatic wiper does not always work. Set to auto but despite poor visibility on the windshield, it failed to start until I manually adjusted the wiper control on the screen. With poor visibility and having to look at the infotainment screen to adjust wiper while vehicle is in motion, my safety was put at risk. Every time it rains, the auto wiper is unreliable and often fails to start or is too slow to start as if there is a huge delay and does not keep up with in heavy rain as it sometimes wipes too slow and I have to look at the screen to find the settings for the wiper to manually override the wiping speed. Also, the adaptive cruse control accelerates too aggressively at stop and go traffic causing hard braking by the car and I worry this will cause rear end collisions. The blind spot side cameras are unusable at night when turn signal is on as the light blinds the camera image and can’t see anything from it, multiple visits to service center and they told me it is normal and refuse to replace but this cannot be normal as the image from the camera is blinded by the turn signal.
Corrective Action:
The automatic wiper does not always work. Set to auto but despite poor visibility on the windshield, it failed to start until I manually adjusted the wiper control on the screen. With poor visibility and having to look at the infotainment screen to adjust wiper while vehicle is in motion, my safety was put at risk. Every time it rains, the auto wiper is unreliable and often fails to start or is too slow to start as if there is a huge delay and does not keep up with in heavy rain as it sometimes wipes too slow and I have to look at the screen to find the settings for the wiper to manually override the wiping speed. Also, the adaptive cruse control accelerates too aggressively at stop and go traffic causing hard braking by the car and I worry this will cause rear end collisions. The blind spot side cameras are unusable at night when turn signal is on as the light blinds the camera image and can’t see anything from it, multiple visits to service center and they told me it is normal and refuse to replace but this cannot be normal as the image from the camera is blinded by the turn signal.
Additional Notes:
The automatic wiper does not always work. Set to auto but despite poor visibility on the windshield, it failed to start until I manually adjusted the wiper control on the screen. With poor visibility and having to look at the infotainment screen to adjust wiper while vehicle is in motion, my safety was put at risk. Every time it rains, the auto wiper is unreliable and often fails to start or is too slow to start as if there is a huge delay and does not keep up with in heavy rain as it sometimes wipes too slow and I have to look at the screen to find the settings for the wiper to manually override the wiping speed. Also, the adaptive cruse control accelerates too aggressively at stop and go traffic causing hard braking by the car and I worry this will cause rear end collisions. The blind spot side cameras are unusable at night when turn signal is on as the light blinds the camera image and can’t see anything from it, multiple visits to service center and they told me it is normal and refuse to replace but this cannot be normal as the image from the camera is blinded by the turn signal.
Mfg Campaign: 11502514
Recall Date: Jan 18, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.
Corrective Action:
I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.
Additional Notes:
I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.
Mfg Campaign: 11502185
Recall Date: Jan 17, 2023
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.
Corrective Action:
I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.
Additional Notes:
I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.
Mfg Campaign: 11502185
Recall Date: Jan 17, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.
Corrective Action:
I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.
Additional Notes:
I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.
Mfg Campaign: 11502185
Recall Date: Jan 17, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that recently the rearview camera intermittently flickered while in use. The failure mileage was 49,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that recently the rearview camera intermittently flickered while in use. The failure mileage was 49,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that recently the rearview camera intermittently flickered while in use. The failure mileage was 49,000. Parts distribution disconnect.
Mfg Campaign: 11502200
Recall Date: Jan 17, 2023
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that recently the rearview camera intermittently flickered while in use. The failure mileage was 49,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that recently the rearview camera intermittently flickered while in use. The failure mileage was 49,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that recently the rearview camera intermittently flickered while in use. The failure mileage was 49,000. Parts distribution disconnect.
Mfg Campaign: 11502200
Recall Date: Jan 17, 2023
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that recently the rearview camera intermittently flickered while in use. The failure mileage was 49,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that recently the rearview camera intermittently flickered while in use. The failure mileage was 49,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that recently the rearview camera intermittently flickered while in use. The failure mileage was 49,000. Parts distribution disconnect.
Mfg Campaign: 11502200
Recall Date: Jan 17, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On December 14, 2022, around 5pm, in slowly moving rush hour street traffic, my 2018 Model 3 shut down completely. This happened twice more within a few minutes. The car was towed to the tesla Sacramento Service center. Technicians could find no valid reason for the car shutting down, excepting to say that the driver was not fully seated. I did not change my position in the driver seat. The service advisors could not say how it was determined that the driver was not fully seated. The only mention in the Tesla manual for interference with the driver seat sensors is a caution about using seat covers. I do not have a seat cover.
Corrective Action:
On December 14, 2022, around 5pm, in slowly moving rush hour street traffic, my 2018 Model 3 shut down completely. This happened twice more within a few minutes. The car was towed to the tesla Sacramento Service center. Technicians could find no valid reason for the car shutting down, excepting to say that the driver was not fully seated. I did not change my position in the driver seat. The service advisors could not say how it was determined that the driver was not fully seated. The only mention in the Tesla manual for interference with the driver seat sensors is a caution about using seat covers. I do not have a seat cover.
Additional Notes:
On December 14, 2022, around 5pm, in slowly moving rush hour street traffic, my 2018 Model 3 shut down completely. This happened twice more within a few minutes. The car was towed to the tesla Sacramento Service center. Technicians could find no valid reason for the car shutting down, excepting to say that the driver was not fully seated. I did not change my position in the driver seat. The service advisors could not say how it was determined that the driver was not fully seated. The only mention in the Tesla manual for interference with the driver seat sensors is a caution about using seat covers. I do not have a seat cover.
Mfg Campaign: 11502030
Recall Date: Jan 16, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On December 16, 2022, Tesla made an Over the Air firmware update to my Tesla Model 3. The car's User Interface (UI) screen subsequently began to make erratic and random visualizations. The screen displays motorcycles, trucks and human bodies that are not actually present. The screen fails to display objects, such as other moving vehicles, that are present. The car was towed to the Tesla Sacramento Service center. The technician determined the screen was functioning as expected, and no "fix" exists. The technician also noted the screen's problems will eventually improve over time with firmware updates. The service advisor told me to ignore the screen when driving. The screen is large and within my field of vision. The safety features of the car includes the UI screen to display objects around the car, both while in motion and at rest. The UI screen continues to malfunction.
Corrective Action:
On December 16, 2022, Tesla made an Over the Air firmware update to my Tesla Model 3. The car's User Interface (UI) screen subsequently began to make erratic and random visualizations. The screen displays motorcycles, trucks and human bodies that are not actually present. The screen fails to display objects, such as other moving vehicles, that are present. The car was towed to the Tesla Sacramento Service center. The technician determined the screen was functioning as expected, and no "fix" exists. The technician also noted the screen's problems will eventually improve over time with firmware updates. The service advisor told me to ignore the screen when driving. The screen is large and within my field of vision. The safety features of the car includes the UI screen to display objects around the car, both while in motion and at rest. The UI screen continues to malfunction.
Additional Notes:
On December 16, 2022, Tesla made an Over the Air firmware update to my Tesla Model 3. The car's User Interface (UI) screen subsequently began to make erratic and random visualizations. The screen displays motorcycles, trucks and human bodies that are not actually present. The screen fails to display objects, such as other moving vehicles, that are present. The car was towed to the Tesla Sacramento Service center. The technician determined the screen was functioning as expected, and no "fix" exists. The technician also noted the screen's problems will eventually improve over time with firmware updates. The service advisor told me to ignore the screen when driving. The screen is large and within my field of vision. The safety features of the car includes the UI screen to display objects around the car, both while in motion and at rest. The UI screen continues to malfunction.
Mfg Campaign: 11502031
Recall Date: Jan 16, 2023
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