Complaints & Recalls
Official Safety Recalls - Important!
24 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Consumer Complaints
47 ComplaintsTesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The Autopilot system on my vehicle malfunctioned, leading to the vehicle colliding into a stationary road barrier at highway speeds. The vehicle sustained severe damage as a result of the collision and was no longer operable.
Corrective Action:
The Autopilot system on my vehicle malfunctioned, leading to the vehicle colliding into a stationary road barrier at highway speeds. The vehicle sustained severe damage as a result of the collision and was no longer operable.
Additional Notes:
The Autopilot system on my vehicle malfunctioned, leading to the vehicle colliding into a stationary road barrier at highway speeds. The vehicle sustained severe damage as a result of the collision and was no longer operable.
Mfg Campaign: 11421345
Recall Date: Jun 17, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Autopilot system on my vehicle malfunctioned, leading to the vehicle colliding into a stationary road barrier at highway speeds. The vehicle sustained severe damage as a result of the collision and was no longer operable.
Corrective Action:
The Autopilot system on my vehicle malfunctioned, leading to the vehicle colliding into a stationary road barrier at highway speeds. The vehicle sustained severe damage as a result of the collision and was no longer operable.
Additional Notes:
The Autopilot system on my vehicle malfunctioned, leading to the vehicle colliding into a stationary road barrier at highway speeds. The vehicle sustained severe damage as a result of the collision and was no longer operable.
Mfg Campaign: 11421345
Recall Date: Jun 17, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Autopilot system on my vehicle malfunctioned, leading to the vehicle colliding into a stationary road barrier at highway speeds. The vehicle sustained severe damage as a result of the collision and was no longer operable.
Corrective Action:
The Autopilot system on my vehicle malfunctioned, leading to the vehicle colliding into a stationary road barrier at highway speeds. The vehicle sustained severe damage as a result of the collision and was no longer operable.
Additional Notes:
The Autopilot system on my vehicle malfunctioned, leading to the vehicle colliding into a stationary road barrier at highway speeds. The vehicle sustained severe damage as a result of the collision and was no longer operable.
Mfg Campaign: 11421345
Recall Date: Jun 17, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
SHORTLY AFTER PURCHASING THE CAR IT RECEIVED A SOFTWARE DOWNLOAD CALLED EMERGENCY LANE DEPARTURE AVOIDANCE WHICH IS TESLA'S FANCY NAME FOR A LANE DEPARTURE WARNING SYSTEM. I HAVE TAKEN THE CAR INTO THEIR SERVICE CENTERS 3 TIMES TO HAVE IT REPAIRED BECAUSE IT ONLY WORKS <50% OF THE TIME - NEVER WORKS DURING RAIN, SHADOWS ON THE ROAD, AND VARIOUS OTHER NORMAL ROAD & WEATHER CONDITIONS. EACH TIME I GET THE CAR BACK FROM THE SERVICE CENTERS I'M INFORMED THAT THAT SYSTEM IS WORKING NORMALLY. IN LATE JUNE OF 2020 I PURCHASED THEIR BASIC AUTO-PILOT SOFTWARE SYSTEM FOR $2,170 WHICH IS A COMBINATION OF BOTH LANE KEEPING ASSISTANCE (TESLA'S SELF STEERING) AND ADAPTIVE CRUISE CONTROL (TESLA'S TRAFFIC & ROAD AWARE CRUISE CONTROL). THIS SOFTWARE HAS HAD "GLITCHES" AND MALFUNCTIONS EVER SINCE THE PURCHASE. I CONTACTED MARIE MOORE (ASSISTANT MANAGER AT TESLA'S BELLEVUE, WA) ABOUT THE ISSUES AND I WAS TOLD THAT THIS SOFTWARE WAS A "SELF LEANING" TYPE AND WOULD IMPROVE WITH USE. THE FIRST ISSUE WAS THE WHILE DRIVING ON THE FREEWAY WITH AUTO-PILOT ENGAGED THE CAR WOULD VEER RIGHT A FEW TO SEVERAL FEET TOWARD MOST ON & OFF RAMPS UN-NERVING MYSELF & PASSENGERS AS WELL AS GETTING CLOSE TRAFFIC UPSET ENOUGH THAT I WOULD GET HONKED AT OR WORSE. IT GRADUALLY GOT BETTER SO THAT IT WOULD ONLY VEER RIGHT SIGNIFICANTLY LESS. HOWEVER ON 4/19 MY CAR RECEIVED A NEW SOFTWARE DOWNLOAD THAT STATED IT WOULD IMPROVE THE AUTO-PILOT & COLD WEATHER PERFORMANCE. I DROVE THE CAR ON A 140 MILE FREEWAY TRIP ONLY TO DISCOVER THAT THE CAR WOULD RADICALLY VEER RIGHT ON ~90% OF ALL ON RAMPS! TWICE IT NEARLY JERKED THE STEERING WHEEL FROM MY GRIP AND ATTEMPTED TO STEER COMPLETELY OFF THE FREEWAY & ONTO THE ON RAMP. I MADE AN APPOINTMENT AT THE LYNNWOOD, WA SERVICE CENTER ON 4/26 AND WAS TOLD ONCE AGAIN THAT THE CAR WAS PERFORMING NORMALLY & THERE WAS NOTHING THEY COULD DO; & SAME WITH CRUISE CONTROL ISSUES
Corrective Action:
SHORTLY AFTER PURCHASING THE CAR IT RECEIVED A SOFTWARE DOWNLOAD CALLED EMERGENCY LANE DEPARTURE AVOIDANCE WHICH IS TESLA'S FANCY NAME FOR A LANE DEPARTURE WARNING SYSTEM. I HAVE TAKEN THE CAR INTO THEIR SERVICE CENTERS 3 TIMES TO HAVE IT REPAIRED BECAUSE IT ONLY WORKS <50% OF THE TIME - NEVER WORKS DURING RAIN, SHADOWS ON THE ROAD, AND VARIOUS OTHER NORMAL ROAD & WEATHER CONDITIONS. EACH TIME I GET THE CAR BACK FROM THE SERVICE CENTERS I'M INFORMED THAT THAT SYSTEM IS WORKING NORMALLY. IN LATE JUNE OF 2020 I PURCHASED THEIR BASIC AUTO-PILOT SOFTWARE SYSTEM FOR $2,170 WHICH IS A COMBINATION OF BOTH LANE KEEPING ASSISTANCE (TESLA'S SELF STEERING) AND ADAPTIVE CRUISE CONTROL (TESLA'S TRAFFIC & ROAD AWARE CRUISE CONTROL). THIS SOFTWARE HAS HAD "GLITCHES" AND MALFUNCTIONS EVER SINCE THE PURCHASE. I CONTACTED MARIE MOORE (ASSISTANT MANAGER AT TESLA'S BELLEVUE, WA) ABOUT THE ISSUES AND I WAS TOLD THAT THIS SOFTWARE WAS A "SELF LEANING" TYPE AND WOULD IMPROVE WITH USE. THE FIRST ISSUE WAS THE WHILE DRIVING ON THE FREEWAY WITH AUTO-PILOT ENGAGED THE CAR WOULD VEER RIGHT A FEW TO SEVERAL FEET TOWARD MOST ON & OFF RAMPS UN-NERVING MYSELF & PASSENGERS AS WELL AS GETTING CLOSE TRAFFIC UPSET ENOUGH THAT I WOULD GET HONKED AT OR WORSE. IT GRADUALLY GOT BETTER SO THAT IT WOULD ONLY VEER RIGHT SIGNIFICANTLY LESS. HOWEVER ON 4/19 MY CAR RECEIVED A NEW SOFTWARE DOWNLOAD THAT STATED IT WOULD IMPROVE THE AUTO-PILOT & COLD WEATHER PERFORMANCE. I DROVE THE CAR ON A 140 MILE FREEWAY TRIP ONLY TO DISCOVER THAT THE CAR WOULD RADICALLY VEER RIGHT ON ~90% OF ALL ON RAMPS! TWICE IT NEARLY JERKED THE STEERING WHEEL FROM MY GRIP AND ATTEMPTED TO STEER COMPLETELY OFF THE FREEWAY & ONTO THE ON RAMP. I MADE AN APPOINTMENT AT THE LYNNWOOD, WA SERVICE CENTER ON 4/26 AND WAS TOLD ONCE AGAIN THAT THE CAR WAS PERFORMING NORMALLY & THERE WAS NOTHING THEY COULD DO; & SAME WITH CRUISE CONTROL ISSUES
Additional Notes:
SHORTLY AFTER PURCHASING THE CAR IT RECEIVED A SOFTWARE DOWNLOAD CALLED EMERGENCY LANE DEPARTURE AVOIDANCE WHICH IS TESLA'S FANCY NAME FOR A LANE DEPARTURE WARNING SYSTEM. I HAVE TAKEN THE CAR INTO THEIR SERVICE CENTERS 3 TIMES TO HAVE IT REPAIRED BECAUSE IT ONLY WORKS <50% OF THE TIME - NEVER WORKS DURING RAIN, SHADOWS ON THE ROAD, AND VARIOUS OTHER NORMAL ROAD & WEATHER CONDITIONS. EACH TIME I GET THE CAR BACK FROM THE SERVICE CENTERS I'M INFORMED THAT THAT SYSTEM IS WORKING NORMALLY. IN LATE JUNE OF 2020 I PURCHASED THEIR BASIC AUTO-PILOT SOFTWARE SYSTEM FOR $2,170 WHICH IS A COMBINATION OF BOTH LANE KEEPING ASSISTANCE (TESLA'S SELF STEERING) AND ADAPTIVE CRUISE CONTROL (TESLA'S TRAFFIC & ROAD AWARE CRUISE CONTROL). THIS SOFTWARE HAS HAD "GLITCHES" AND MALFUNCTIONS EVER SINCE THE PURCHASE. I CONTACTED MARIE MOORE (ASSISTANT MANAGER AT TESLA'S BELLEVUE, WA) ABOUT THE ISSUES AND I WAS TOLD THAT THIS SOFTWARE WAS A "SELF LEANING" TYPE AND WOULD IMPROVE WITH USE. THE FIRST ISSUE WAS THE WHILE DRIVING ON THE FREEWAY WITH AUTO-PILOT ENGAGED THE CAR WOULD VEER RIGHT A FEW TO SEVERAL FEET TOWARD MOST ON & OFF RAMPS UN-NERVING MYSELF & PASSENGERS AS WELL AS GETTING CLOSE TRAFFIC UPSET ENOUGH THAT I WOULD GET HONKED AT OR WORSE. IT GRADUALLY GOT BETTER SO THAT IT WOULD ONLY VEER RIGHT SIGNIFICANTLY LESS. HOWEVER ON 4/19 MY CAR RECEIVED A NEW SOFTWARE DOWNLOAD THAT STATED IT WOULD IMPROVE THE AUTO-PILOT & COLD WEATHER PERFORMANCE. I DROVE THE CAR ON A 140 MILE FREEWAY TRIP ONLY TO DISCOVER THAT THE CAR WOULD RADICALLY VEER RIGHT ON ~90% OF ALL ON RAMPS! TWICE IT NEARLY JERKED THE STEERING WHEEL FROM MY GRIP AND ATTEMPTED TO STEER COMPLETELY OFF THE FREEWAY & ONTO THE ON RAMP. I MADE AN APPOINTMENT AT THE LYNNWOOD, WA SERVICE CENTER ON 4/26 AND WAS TOLD ONCE AGAIN THAT THE CAR WAS PERFORMING NORMALLY & THERE WAS NOTHING THEY COULD DO; & SAME WITH CRUISE CONTROL ISSUES
Mfg Campaign: 11414426
Recall Date: Apr 29, 2021
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
SHORTLY AFTER PURCHASING THE CAR IT RECEIVED A SOFTWARE DOWNLOAD CALLED EMERGENCY LANE DEPARTURE AVOIDANCE WHICH IS TESLA'S FANCY NAME FOR A LANE DEPARTURE WARNING SYSTEM. I HAVE TAKEN THE CAR INTO THEIR SERVICE CENTERS 3 TIMES TO HAVE IT REPAIRED BECAUSE IT ONLY WORKS <50% OF THE TIME - NEVER WORKS DURING RAIN, SHADOWS ON THE ROAD, AND VARIOUS OTHER NORMAL ROAD & WEATHER CONDITIONS. EACH TIME I GET THE CAR BACK FROM THE SERVICE CENTERS I'M INFORMED THAT THAT SYSTEM IS WORKING NORMALLY. IN LATE JUNE OF 2020 I PURCHASED THEIR BASIC AUTO-PILOT SOFTWARE SYSTEM FOR $2,170 WHICH IS A COMBINATION OF BOTH LANE KEEPING ASSISTANCE (TESLA'S SELF STEERING) AND ADAPTIVE CRUISE CONTROL (TESLA'S TRAFFIC & ROAD AWARE CRUISE CONTROL). THIS SOFTWARE HAS HAD "GLITCHES" AND MALFUNCTIONS EVER SINCE THE PURCHASE. I CONTACTED MARIE MOORE (ASSISTANT MANAGER AT TESLA'S BELLEVUE, WA) ABOUT THE ISSUES AND I WAS TOLD THAT THIS SOFTWARE WAS A "SELF LEANING" TYPE AND WOULD IMPROVE WITH USE. THE FIRST ISSUE WAS THE WHILE DRIVING ON THE FREEWAY WITH AUTO-PILOT ENGAGED THE CAR WOULD VEER RIGHT A FEW TO SEVERAL FEET TOWARD MOST ON & OFF RAMPS UN-NERVING MYSELF & PASSENGERS AS WELL AS GETTING CLOSE TRAFFIC UPSET ENOUGH THAT I WOULD GET HONKED AT OR WORSE. IT GRADUALLY GOT BETTER SO THAT IT WOULD ONLY VEER RIGHT SIGNIFICANTLY LESS. HOWEVER ON 4/19 MY CAR RECEIVED A NEW SOFTWARE DOWNLOAD THAT STATED IT WOULD IMPROVE THE AUTO-PILOT & COLD WEATHER PERFORMANCE. I DROVE THE CAR ON A 140 MILE FREEWAY TRIP ONLY TO DISCOVER THAT THE CAR WOULD RADICALLY VEER RIGHT ON ~90% OF ALL ON RAMPS! TWICE IT NEARLY JERKED THE STEERING WHEEL FROM MY GRIP AND ATTEMPTED TO STEER COMPLETELY OFF THE FREEWAY & ONTO THE ON RAMP. I MADE AN APPOINTMENT AT THE LYNNWOOD, WA SERVICE CENTER ON 4/26 AND WAS TOLD ONCE AGAIN THAT THE CAR WAS PERFORMING NORMALLY & THERE WAS NOTHING THEY COULD DO; & SAME WITH CRUISE CONTROL ISSUES
Corrective Action:
SHORTLY AFTER PURCHASING THE CAR IT RECEIVED A SOFTWARE DOWNLOAD CALLED EMERGENCY LANE DEPARTURE AVOIDANCE WHICH IS TESLA'S FANCY NAME FOR A LANE DEPARTURE WARNING SYSTEM. I HAVE TAKEN THE CAR INTO THEIR SERVICE CENTERS 3 TIMES TO HAVE IT REPAIRED BECAUSE IT ONLY WORKS <50% OF THE TIME - NEVER WORKS DURING RAIN, SHADOWS ON THE ROAD, AND VARIOUS OTHER NORMAL ROAD & WEATHER CONDITIONS. EACH TIME I GET THE CAR BACK FROM THE SERVICE CENTERS I'M INFORMED THAT THAT SYSTEM IS WORKING NORMALLY. IN LATE JUNE OF 2020 I PURCHASED THEIR BASIC AUTO-PILOT SOFTWARE SYSTEM FOR $2,170 WHICH IS A COMBINATION OF BOTH LANE KEEPING ASSISTANCE (TESLA'S SELF STEERING) AND ADAPTIVE CRUISE CONTROL (TESLA'S TRAFFIC & ROAD AWARE CRUISE CONTROL). THIS SOFTWARE HAS HAD "GLITCHES" AND MALFUNCTIONS EVER SINCE THE PURCHASE. I CONTACTED MARIE MOORE (ASSISTANT MANAGER AT TESLA'S BELLEVUE, WA) ABOUT THE ISSUES AND I WAS TOLD THAT THIS SOFTWARE WAS A "SELF LEANING" TYPE AND WOULD IMPROVE WITH USE. THE FIRST ISSUE WAS THE WHILE DRIVING ON THE FREEWAY WITH AUTO-PILOT ENGAGED THE CAR WOULD VEER RIGHT A FEW TO SEVERAL FEET TOWARD MOST ON & OFF RAMPS UN-NERVING MYSELF & PASSENGERS AS WELL AS GETTING CLOSE TRAFFIC UPSET ENOUGH THAT I WOULD GET HONKED AT OR WORSE. IT GRADUALLY GOT BETTER SO THAT IT WOULD ONLY VEER RIGHT SIGNIFICANTLY LESS. HOWEVER ON 4/19 MY CAR RECEIVED A NEW SOFTWARE DOWNLOAD THAT STATED IT WOULD IMPROVE THE AUTO-PILOT & COLD WEATHER PERFORMANCE. I DROVE THE CAR ON A 140 MILE FREEWAY TRIP ONLY TO DISCOVER THAT THE CAR WOULD RADICALLY VEER RIGHT ON ~90% OF ALL ON RAMPS! TWICE IT NEARLY JERKED THE STEERING WHEEL FROM MY GRIP AND ATTEMPTED TO STEER COMPLETELY OFF THE FREEWAY & ONTO THE ON RAMP. I MADE AN APPOINTMENT AT THE LYNNWOOD, WA SERVICE CENTER ON 4/26 AND WAS TOLD ONCE AGAIN THAT THE CAR WAS PERFORMING NORMALLY & THERE WAS NOTHING THEY COULD DO; & SAME WITH CRUISE CONTROL ISSUES
Additional Notes:
SHORTLY AFTER PURCHASING THE CAR IT RECEIVED A SOFTWARE DOWNLOAD CALLED EMERGENCY LANE DEPARTURE AVOIDANCE WHICH IS TESLA'S FANCY NAME FOR A LANE DEPARTURE WARNING SYSTEM. I HAVE TAKEN THE CAR INTO THEIR SERVICE CENTERS 3 TIMES TO HAVE IT REPAIRED BECAUSE IT ONLY WORKS <50% OF THE TIME - NEVER WORKS DURING RAIN, SHADOWS ON THE ROAD, AND VARIOUS OTHER NORMAL ROAD & WEATHER CONDITIONS. EACH TIME I GET THE CAR BACK FROM THE SERVICE CENTERS I'M INFORMED THAT THAT SYSTEM IS WORKING NORMALLY. IN LATE JUNE OF 2020 I PURCHASED THEIR BASIC AUTO-PILOT SOFTWARE SYSTEM FOR $2,170 WHICH IS A COMBINATION OF BOTH LANE KEEPING ASSISTANCE (TESLA'S SELF STEERING) AND ADAPTIVE CRUISE CONTROL (TESLA'S TRAFFIC & ROAD AWARE CRUISE CONTROL). THIS SOFTWARE HAS HAD "GLITCHES" AND MALFUNCTIONS EVER SINCE THE PURCHASE. I CONTACTED MARIE MOORE (ASSISTANT MANAGER AT TESLA'S BELLEVUE, WA) ABOUT THE ISSUES AND I WAS TOLD THAT THIS SOFTWARE WAS A "SELF LEANING" TYPE AND WOULD IMPROVE WITH USE. THE FIRST ISSUE WAS THE WHILE DRIVING ON THE FREEWAY WITH AUTO-PILOT ENGAGED THE CAR WOULD VEER RIGHT A FEW TO SEVERAL FEET TOWARD MOST ON & OFF RAMPS UN-NERVING MYSELF & PASSENGERS AS WELL AS GETTING CLOSE TRAFFIC UPSET ENOUGH THAT I WOULD GET HONKED AT OR WORSE. IT GRADUALLY GOT BETTER SO THAT IT WOULD ONLY VEER RIGHT SIGNIFICANTLY LESS. HOWEVER ON 4/19 MY CAR RECEIVED A NEW SOFTWARE DOWNLOAD THAT STATED IT WOULD IMPROVE THE AUTO-PILOT & COLD WEATHER PERFORMANCE. I DROVE THE CAR ON A 140 MILE FREEWAY TRIP ONLY TO DISCOVER THAT THE CAR WOULD RADICALLY VEER RIGHT ON ~90% OF ALL ON RAMPS! TWICE IT NEARLY JERKED THE STEERING WHEEL FROM MY GRIP AND ATTEMPTED TO STEER COMPLETELY OFF THE FREEWAY & ONTO THE ON RAMP. I MADE AN APPOINTMENT AT THE LYNNWOOD, WA SERVICE CENTER ON 4/26 AND WAS TOLD ONCE AGAIN THAT THE CAR WAS PERFORMING NORMALLY & THERE WAS NOTHING THEY COULD DO; & SAME WITH CRUISE CONTROL ISSUES
Mfg Campaign: 11414426
Recall Date: Apr 29, 2021
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
SHORTLY AFTER PURCHASING THE CAR IT RECEIVED A SOFTWARE DOWNLOAD CALLED EMERGENCY LANE DEPARTURE AVOIDANCE WHICH IS TESLA'S FANCY NAME FOR A LANE DEPARTURE WARNING SYSTEM. I HAVE TAKEN THE CAR INTO THEIR SERVICE CENTERS 3 TIMES TO HAVE IT REPAIRED BECAUSE IT ONLY WORKS <50% OF THE TIME - NEVER WORKS DURING RAIN, SHADOWS ON THE ROAD, AND VARIOUS OTHER NORMAL ROAD & WEATHER CONDITIONS. EACH TIME I GET THE CAR BACK FROM THE SERVICE CENTERS I'M INFORMED THAT THAT SYSTEM IS WORKING NORMALLY. IN LATE JUNE OF 2020 I PURCHASED THEIR BASIC AUTO-PILOT SOFTWARE SYSTEM FOR $2,170 WHICH IS A COMBINATION OF BOTH LANE KEEPING ASSISTANCE (TESLA'S SELF STEERING) AND ADAPTIVE CRUISE CONTROL (TESLA'S TRAFFIC & ROAD AWARE CRUISE CONTROL). THIS SOFTWARE HAS HAD "GLITCHES" AND MALFUNCTIONS EVER SINCE THE PURCHASE. I CONTACTED MARIE MOORE (ASSISTANT MANAGER AT TESLA'S BELLEVUE, WA) ABOUT THE ISSUES AND I WAS TOLD THAT THIS SOFTWARE WAS A "SELF LEANING" TYPE AND WOULD IMPROVE WITH USE. THE FIRST ISSUE WAS THE WHILE DRIVING ON THE FREEWAY WITH AUTO-PILOT ENGAGED THE CAR WOULD VEER RIGHT A FEW TO SEVERAL FEET TOWARD MOST ON & OFF RAMPS UN-NERVING MYSELF & PASSENGERS AS WELL AS GETTING CLOSE TRAFFIC UPSET ENOUGH THAT I WOULD GET HONKED AT OR WORSE. IT GRADUALLY GOT BETTER SO THAT IT WOULD ONLY VEER RIGHT SIGNIFICANTLY LESS. HOWEVER ON 4/19 MY CAR RECEIVED A NEW SOFTWARE DOWNLOAD THAT STATED IT WOULD IMPROVE THE AUTO-PILOT & COLD WEATHER PERFORMANCE. I DROVE THE CAR ON A 140 MILE FREEWAY TRIP ONLY TO DISCOVER THAT THE CAR WOULD RADICALLY VEER RIGHT ON ~90% OF ALL ON RAMPS! TWICE IT NEARLY JERKED THE STEERING WHEEL FROM MY GRIP AND ATTEMPTED TO STEER COMPLETELY OFF THE FREEWAY & ONTO THE ON RAMP. I MADE AN APPOINTMENT AT THE LYNNWOOD, WA SERVICE CENTER ON 4/26 AND WAS TOLD ONCE AGAIN THAT THE CAR WAS PERFORMING NORMALLY & THERE WAS NOTHING THEY COULD DO; & SAME WITH CRUISE CONTROL ISSUES
Corrective Action:
SHORTLY AFTER PURCHASING THE CAR IT RECEIVED A SOFTWARE DOWNLOAD CALLED EMERGENCY LANE DEPARTURE AVOIDANCE WHICH IS TESLA'S FANCY NAME FOR A LANE DEPARTURE WARNING SYSTEM. I HAVE TAKEN THE CAR INTO THEIR SERVICE CENTERS 3 TIMES TO HAVE IT REPAIRED BECAUSE IT ONLY WORKS <50% OF THE TIME - NEVER WORKS DURING RAIN, SHADOWS ON THE ROAD, AND VARIOUS OTHER NORMAL ROAD & WEATHER CONDITIONS. EACH TIME I GET THE CAR BACK FROM THE SERVICE CENTERS I'M INFORMED THAT THAT SYSTEM IS WORKING NORMALLY. IN LATE JUNE OF 2020 I PURCHASED THEIR BASIC AUTO-PILOT SOFTWARE SYSTEM FOR $2,170 WHICH IS A COMBINATION OF BOTH LANE KEEPING ASSISTANCE (TESLA'S SELF STEERING) AND ADAPTIVE CRUISE CONTROL (TESLA'S TRAFFIC & ROAD AWARE CRUISE CONTROL). THIS SOFTWARE HAS HAD "GLITCHES" AND MALFUNCTIONS EVER SINCE THE PURCHASE. I CONTACTED MARIE MOORE (ASSISTANT MANAGER AT TESLA'S BELLEVUE, WA) ABOUT THE ISSUES AND I WAS TOLD THAT THIS SOFTWARE WAS A "SELF LEANING" TYPE AND WOULD IMPROVE WITH USE. THE FIRST ISSUE WAS THE WHILE DRIVING ON THE FREEWAY WITH AUTO-PILOT ENGAGED THE CAR WOULD VEER RIGHT A FEW TO SEVERAL FEET TOWARD MOST ON & OFF RAMPS UN-NERVING MYSELF & PASSENGERS AS WELL AS GETTING CLOSE TRAFFIC UPSET ENOUGH THAT I WOULD GET HONKED AT OR WORSE. IT GRADUALLY GOT BETTER SO THAT IT WOULD ONLY VEER RIGHT SIGNIFICANTLY LESS. HOWEVER ON 4/19 MY CAR RECEIVED A NEW SOFTWARE DOWNLOAD THAT STATED IT WOULD IMPROVE THE AUTO-PILOT & COLD WEATHER PERFORMANCE. I DROVE THE CAR ON A 140 MILE FREEWAY TRIP ONLY TO DISCOVER THAT THE CAR WOULD RADICALLY VEER RIGHT ON ~90% OF ALL ON RAMPS! TWICE IT NEARLY JERKED THE STEERING WHEEL FROM MY GRIP AND ATTEMPTED TO STEER COMPLETELY OFF THE FREEWAY & ONTO THE ON RAMP. I MADE AN APPOINTMENT AT THE LYNNWOOD, WA SERVICE CENTER ON 4/26 AND WAS TOLD ONCE AGAIN THAT THE CAR WAS PERFORMING NORMALLY & THERE WAS NOTHING THEY COULD DO; & SAME WITH CRUISE CONTROL ISSUES
Additional Notes:
SHORTLY AFTER PURCHASING THE CAR IT RECEIVED A SOFTWARE DOWNLOAD CALLED EMERGENCY LANE DEPARTURE AVOIDANCE WHICH IS TESLA'S FANCY NAME FOR A LANE DEPARTURE WARNING SYSTEM. I HAVE TAKEN THE CAR INTO THEIR SERVICE CENTERS 3 TIMES TO HAVE IT REPAIRED BECAUSE IT ONLY WORKS <50% OF THE TIME - NEVER WORKS DURING RAIN, SHADOWS ON THE ROAD, AND VARIOUS OTHER NORMAL ROAD & WEATHER CONDITIONS. EACH TIME I GET THE CAR BACK FROM THE SERVICE CENTERS I'M INFORMED THAT THAT SYSTEM IS WORKING NORMALLY. IN LATE JUNE OF 2020 I PURCHASED THEIR BASIC AUTO-PILOT SOFTWARE SYSTEM FOR $2,170 WHICH IS A COMBINATION OF BOTH LANE KEEPING ASSISTANCE (TESLA'S SELF STEERING) AND ADAPTIVE CRUISE CONTROL (TESLA'S TRAFFIC & ROAD AWARE CRUISE CONTROL). THIS SOFTWARE HAS HAD "GLITCHES" AND MALFUNCTIONS EVER SINCE THE PURCHASE. I CONTACTED MARIE MOORE (ASSISTANT MANAGER AT TESLA'S BELLEVUE, WA) ABOUT THE ISSUES AND I WAS TOLD THAT THIS SOFTWARE WAS A "SELF LEANING" TYPE AND WOULD IMPROVE WITH USE. THE FIRST ISSUE WAS THE WHILE DRIVING ON THE FREEWAY WITH AUTO-PILOT ENGAGED THE CAR WOULD VEER RIGHT A FEW TO SEVERAL FEET TOWARD MOST ON & OFF RAMPS UN-NERVING MYSELF & PASSENGERS AS WELL AS GETTING CLOSE TRAFFIC UPSET ENOUGH THAT I WOULD GET HONKED AT OR WORSE. IT GRADUALLY GOT BETTER SO THAT IT WOULD ONLY VEER RIGHT SIGNIFICANTLY LESS. HOWEVER ON 4/19 MY CAR RECEIVED A NEW SOFTWARE DOWNLOAD THAT STATED IT WOULD IMPROVE THE AUTO-PILOT & COLD WEATHER PERFORMANCE. I DROVE THE CAR ON A 140 MILE FREEWAY TRIP ONLY TO DISCOVER THAT THE CAR WOULD RADICALLY VEER RIGHT ON ~90% OF ALL ON RAMPS! TWICE IT NEARLY JERKED THE STEERING WHEEL FROM MY GRIP AND ATTEMPTED TO STEER COMPLETELY OFF THE FREEWAY & ONTO THE ON RAMP. I MADE AN APPOINTMENT AT THE LYNNWOOD, WA SERVICE CENTER ON 4/26 AND WAS TOLD ONCE AGAIN THAT THE CAR WAS PERFORMING NORMALLY & THERE WAS NOTHING THEY COULD DO; & SAME WITH CRUISE CONTROL ISSUES
Mfg Campaign: 11414426
Recall Date: Apr 29, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THIS IS A COMPLAINT ABOUT A MODEL 3 WITH A WHOMPY WHEEL. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39345671?TENANT=US&ROWNUMBER=0 MORE IMPORTANTLY IT IS A COMPLAINT ABOUT THE CULTURE AT TESLA WHICH ALLOWS SUBSTANDARD COMPONENTS TO BE FITTED TO ALL MODELS OF TESLAS AND THE COMPANY'S REFUSAL TO COMPLY WITH NORMAL STANDARDS OF QUALITY CONTROL. THIS IS YET ANOTHER EXAMPLE. THE BACK WHEEL HAS GONE WHOMPY BECAUSE A SUSPENSION COMPONENT SNAPPED. THE CAR CONTINUED TO DRIVE UNTIL THE TIRE WAS COMPLETELY WORN THROUGH. RATHER THAN INVESTIGATE THE PROBLEM TESLA PAYS OFF THE OWNER AND MAKES THEM SIGN AN NDA. EVERY PURCHASER OF A TESLA SIGNS AN AGREEMENT COMFITING THEM TO ARBITRATION RATHER THAN ALLOWING A COURT ACTION WHICH WOULD REVEAL THE TRUTH OF WHAT HAPPENED. NHTSA RELIES UPON SELF REGULATION BY RESPECTABLE AUTOMAKERS. TESLA IS NOT A RESPECTABLE COMPANY. QUITE THE OPPOSITE. THANK YOU KEEF
Corrective Action:
THIS IS A COMPLAINT ABOUT A MODEL 3 WITH A WHOMPY WHEEL. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39345671?TENANT=US&ROWNUMBER=0 MORE IMPORTANTLY IT IS A COMPLAINT ABOUT THE CULTURE AT TESLA WHICH ALLOWS SUBSTANDARD COMPONENTS TO BE FITTED TO ALL MODELS OF TESLAS AND THE COMPANY'S REFUSAL TO COMPLY WITH NORMAL STANDARDS OF QUALITY CONTROL. THIS IS YET ANOTHER EXAMPLE. THE BACK WHEEL HAS GONE WHOMPY BECAUSE A SUSPENSION COMPONENT SNAPPED. THE CAR CONTINUED TO DRIVE UNTIL THE TIRE WAS COMPLETELY WORN THROUGH. RATHER THAN INVESTIGATE THE PROBLEM TESLA PAYS OFF THE OWNER AND MAKES THEM SIGN AN NDA. EVERY PURCHASER OF A TESLA SIGNS AN AGREEMENT COMFITING THEM TO ARBITRATION RATHER THAN ALLOWING A COURT ACTION WHICH WOULD REVEAL THE TRUTH OF WHAT HAPPENED. NHTSA RELIES UPON SELF REGULATION BY RESPECTABLE AUTOMAKERS. TESLA IS NOT A RESPECTABLE COMPANY. QUITE THE OPPOSITE. THANK YOU KEEF
Additional Notes:
THIS IS A COMPLAINT ABOUT A MODEL 3 WITH A WHOMPY WHEEL. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39345671?TENANT=US&ROWNUMBER=0 MORE IMPORTANTLY IT IS A COMPLAINT ABOUT THE CULTURE AT TESLA WHICH ALLOWS SUBSTANDARD COMPONENTS TO BE FITTED TO ALL MODELS OF TESLAS AND THE COMPANY'S REFUSAL TO COMPLY WITH NORMAL STANDARDS OF QUALITY CONTROL. THIS IS YET ANOTHER EXAMPLE. THE BACK WHEEL HAS GONE WHOMPY BECAUSE A SUSPENSION COMPONENT SNAPPED. THE CAR CONTINUED TO DRIVE UNTIL THE TIRE WAS COMPLETELY WORN THROUGH. RATHER THAN INVESTIGATE THE PROBLEM TESLA PAYS OFF THE OWNER AND MAKES THEM SIGN AN NDA. EVERY PURCHASER OF A TESLA SIGNS AN AGREEMENT COMFITING THEM TO ARBITRATION RATHER THAN ALLOWING A COURT ACTION WHICH WOULD REVEAL THE TRUTH OF WHAT HAPPENED. NHTSA RELIES UPON SELF REGULATION BY RESPECTABLE AUTOMAKERS. TESLA IS NOT A RESPECTABLE COMPANY. QUITE THE OPPOSITE. THANK YOU KEEF
Mfg Campaign: 11400431
Recall Date: Mar 11, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025