Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTZ-85
Recall Date: Dec 31, 2018
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTW-82
Recall Date: Nov 1, 2018
Consumer Complaints
942 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery is not keeping charge, unable to start vehicle even after daily driving. With an infant, we need something more reliable, being stranded is not an option. Vehicle has not been inspected, upon further review this is a constant problem with lawsuits requesting for a resolution against Subaru. Battery indicator light would turn on and lights would flash when able.
Corrective Action:
Battery is not keeping charge, unable to start vehicle even after daily driving. With an infant, we need something more reliable, being stranded is not an option. Vehicle has not been inspected, upon further review this is a constant problem with lawsuits requesting for a resolution against Subaru. Battery indicator light would turn on and lights would flash when able.
Additional Notes:
Battery is not keeping charge, unable to start vehicle even after daily driving. With an infant, we need something more reliable, being stranded is not an option. Vehicle has not been inspected, upon further review this is a constant problem with lawsuits requesting for a resolution against Subaru. Battery indicator light would turn on and lights would flash when able.
Mfg Campaign: 11427435
Recall Date: Aug 2, 2021
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel injector fuel delivery line rupture and leaking. Left on vacation in this 2018 Subaru Outback 3.6R Touring on 07/23/2021, noticed the strong smell of gasoline when stopped, less so when interstate driving, with the fuel gauge declining more rapidly than it should. Stopped by Wheeling Volkswagen/Subaru Dealership just before their daily closing. They inspected and found the above ruptured fuel line, leaking onto the pavement under the engine compartment. They determined it was unsafe to drive, but did not have a replacement part. They found there were less than 10 of these fuel injector fuel delivery lines available in the whole U.S. Had to leave the vehicle with them, and the repair was completed 4 day later. The faulty component was observed by the service department personel, and by myself. I have no photos to submit, but have the repair invoice covered under Subaru's drive train warranty. This component failure could have easily resulted in a vehicle fire or explosion, and I feel very fortunate that did not happen! This fuel line is flexible rubber, not metal, and I think is made of faulty materials. I have never heard of such a failure personally. There were no warning lamps, messages or symptoms, other than the strong smell of gasoline.
Corrective Action:
Fuel injector fuel delivery line rupture and leaking. Left on vacation in this 2018 Subaru Outback 3.6R Touring on 07/23/2021, noticed the strong smell of gasoline when stopped, less so when interstate driving, with the fuel gauge declining more rapidly than it should. Stopped by Wheeling Volkswagen/Subaru Dealership just before their daily closing. They inspected and found the above ruptured fuel line, leaking onto the pavement under the engine compartment. They determined it was unsafe to drive, but did not have a replacement part. They found there were less than 10 of these fuel injector fuel delivery lines available in the whole U.S. Had to leave the vehicle with them, and the repair was completed 4 day later. The faulty component was observed by the service department personel, and by myself. I have no photos to submit, but have the repair invoice covered under Subaru's drive train warranty. This component failure could have easily resulted in a vehicle fire or explosion, and I feel very fortunate that did not happen! This fuel line is flexible rubber, not metal, and I think is made of faulty materials. I have never heard of such a failure personally. There were no warning lamps, messages or symptoms, other than the strong smell of gasoline.
Additional Notes:
Fuel injector fuel delivery line rupture and leaking. Left on vacation in this 2018 Subaru Outback 3.6R Touring on 07/23/2021, noticed the strong smell of gasoline when stopped, less so when interstate driving, with the fuel gauge declining more rapidly than it should. Stopped by Wheeling Volkswagen/Subaru Dealership just before their daily closing. They inspected and found the above ruptured fuel line, leaking onto the pavement under the engine compartment. They determined it was unsafe to drive, but did not have a replacement part. They found there were less than 10 of these fuel injector fuel delivery lines available in the whole U.S. Had to leave the vehicle with them, and the repair was completed 4 day later. The faulty component was observed by the service department personel, and by myself. I have no photos to submit, but have the repair invoice covered under Subaru's drive train warranty. This component failure could have easily resulted in a vehicle fire or explosion, and I feel very fortunate that did not happen! This fuel line is flexible rubber, not metal, and I think is made of faulty materials. I have never heard of such a failure personally. There were no warning lamps, messages or symptoms, other than the strong smell of gasoline.
Mfg Campaign: 11427369
Recall Date: Aug 1, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery randomly discharges to zero voltage. Passenger window randomly cannot be operated from drivers side. Sometime it can, sometimes not.
Corrective Action:
Battery randomly discharges to zero voltage. Passenger window randomly cannot be operated from drivers side. Sometime it can, sometimes not.
Additional Notes:
Battery randomly discharges to zero voltage. Passenger window randomly cannot be operated from drivers side. Sometime it can, sometimes not.
Mfg Campaign: 11426671
Recall Date: Jul 27, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery corroded excessively so much so that when it was able to be removed the connector for the battery broke. Battery was replaced and the passenger window can't be operated from driver side, one touch driver window no longer works either.
Corrective Action:
Battery corroded excessively so much so that when it was able to be removed the connector for the battery broke. Battery was replaced and the passenger window can't be operated from driver side, one touch driver window no longer works either.
Additional Notes:
Battery corroded excessively so much so that when it was able to be removed the connector for the battery broke. Battery was replaced and the passenger window can't be operated from driver side, one touch driver window no longer works either.
Mfg Campaign: 11425537
Recall Date: Jul 19, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OEM battery failed at ~17,800 miles.
Corrective Action:
OEM battery failed at ~17,800 miles.
Additional Notes:
OEM battery failed at ~17,800 miles.
Mfg Campaign: 11424886
Recall Date: Jul 14, 2021
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
To: Subaru Motors Consumer Reports NHtSA I, Richard McNitt, am the very unhappy owner of a 2018 Subaru Outback (4 cylinder “Touring” model with 33,900 miles), VIN 4S4 BSATCT J3362742. Primarily on the basis of “glowing” Consumer Reports Reviews I chose this model….sad to say this was an unfortunate choice. I list some of the troubles endured: • Shortly after delivery the “radio-GPS” failed, replacement was in short supply(!), Did without several weeks and the re-installation had a glitch. •We were informed that the radio would always “come on” when the car was started, My wife finds this very annoying, •We find the road noise to be excessive, especially at around 25 mph, •We were left sitting twice with a “dead” battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes. ••But the worst situation was this…..My daughter, granddaughter, and I were 500 miles into a 600 hundred mile trip to a North Carolina Beach when we exited the Interstate at Laurenburg NC at about 3PM on a very hot day. At the first intersection stop sign when the accelerator was pushed at first nothing happened…that is the car did not accelerate, then abruptly the car lurched forward. Alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result. As it was now late on a Saturday afternoon in this small town with no local garages open, we had the car “Roll-Backed” to the nearest Subaru Dealer in Fayetteville, NC and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach. The Fayetteville Subaru Dealer called on Monday morning and said “they could find nothing wrong”, and to pick up the car (another 100+ miles each way). Needless to say, I was very nervous the whole way home from the beach ..but the trip was without incident.
Corrective Action:
To: Subaru Motors Consumer Reports NHtSA I, Richard McNitt, am the very unhappy owner of a 2018 Subaru Outback (4 cylinder “Touring” model with 33,900 miles), VIN 4S4 BSATCT J3362742. Primarily on the basis of “glowing” Consumer Reports Reviews I chose this model….sad to say this was an unfortunate choice. I list some of the troubles endured: • Shortly after delivery the “radio-GPS” failed, replacement was in short supply(!), Did without several weeks and the re-installation had a glitch. •We were informed that the radio would always “come on” when the car was started, My wife finds this very annoying, •We find the road noise to be excessive, especially at around 25 mph, •We were left sitting twice with a “dead” battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes. ••But the worst situation was this…..My daughter, granddaughter, and I were 500 miles into a 600 hundred mile trip to a North Carolina Beach when we exited the Interstate at Laurenburg NC at about 3PM on a very hot day. At the first intersection stop sign when the accelerator was pushed at first nothing happened…that is the car did not accelerate, then abruptly the car lurched forward. Alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result. As it was now late on a Saturday afternoon in this small town with no local garages open, we had the car “Roll-Backed” to the nearest Subaru Dealer in Fayetteville, NC and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach. The Fayetteville Subaru Dealer called on Monday morning and said “they could find nothing wrong”, and to pick up the car (another 100+ miles each way). Needless to say, I was very nervous the whole way home from the beach ..but the trip was without incident.
Additional Notes:
To: Subaru Motors Consumer Reports NHtSA I, Richard McNitt, am the very unhappy owner of a 2018 Subaru Outback (4 cylinder “Touring” model with 33,900 miles), VIN 4S4 BSATCT J3362742. Primarily on the basis of “glowing” Consumer Reports Reviews I chose this model….sad to say this was an unfortunate choice. I list some of the troubles endured: • Shortly after delivery the “radio-GPS” failed, replacement was in short supply(!), Did without several weeks and the re-installation had a glitch. •We were informed that the radio would always “come on” when the car was started, My wife finds this very annoying, •We find the road noise to be excessive, especially at around 25 mph, •We were left sitting twice with a “dead” battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes. ••But the worst situation was this…..My daughter, granddaughter, and I were 500 miles into a 600 hundred mile trip to a North Carolina Beach when we exited the Interstate at Laurenburg NC at about 3PM on a very hot day. At the first intersection stop sign when the accelerator was pushed at first nothing happened…that is the car did not accelerate, then abruptly the car lurched forward. Alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result. As it was now late on a Saturday afternoon in this small town with no local garages open, we had the car “Roll-Backed” to the nearest Subaru Dealer in Fayetteville, NC and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach. The Fayetteville Subaru Dealer called on Monday morning and said “they could find nothing wrong”, and to pick up the car (another 100+ miles each way). Needless to say, I was very nervous the whole way home from the beach ..but the trip was without incident.
Mfg Campaign: 11424604
Recall Date: Jul 13, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
To: Subaru Motors Consumer Reports NHtSA I, Richard McNitt, am the very unhappy owner of a 2018 Subaru Outback (4 cylinder “Touring” model with 33,900 miles), VIN 4S4 BSATCT J3362742. Primarily on the basis of “glowing” Consumer Reports Reviews I chose this model….sad to say this was an unfortunate choice. I list some of the troubles endured: • Shortly after delivery the “radio-GPS” failed, replacement was in short supply(!), Did without several weeks and the re-installation had a glitch. •We were informed that the radio would always “come on” when the car was started, My wife finds this very annoying, •We find the road noise to be excessive, especially at around 25 mph, •We were left sitting twice with a “dead” battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes. ••But the worst situation was this…..My daughter, granddaughter, and I were 500 miles into a 600 hundred mile trip to a North Carolina Beach when we exited the Interstate at Laurenburg NC at about 3PM on a very hot day. At the first intersection stop sign when the accelerator was pushed at first nothing happened…that is the car did not accelerate, then abruptly the car lurched forward. Alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result. As it was now late on a Saturday afternoon in this small town with no local garages open, we had the car “Roll-Backed” to the nearest Subaru Dealer in Fayetteville, NC and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach. The Fayetteville Subaru Dealer called on Monday morning and said “they could find nothing wrong”, and to pick up the car (another 100+ miles each way). Needless to say, I was very nervous the whole way home from the beach ..but the trip was without incident.
Corrective Action:
To: Subaru Motors Consumer Reports NHtSA I, Richard McNitt, am the very unhappy owner of a 2018 Subaru Outback (4 cylinder “Touring” model with 33,900 miles), VIN 4S4 BSATCT J3362742. Primarily on the basis of “glowing” Consumer Reports Reviews I chose this model….sad to say this was an unfortunate choice. I list some of the troubles endured: • Shortly after delivery the “radio-GPS” failed, replacement was in short supply(!), Did without several weeks and the re-installation had a glitch. •We were informed that the radio would always “come on” when the car was started, My wife finds this very annoying, •We find the road noise to be excessive, especially at around 25 mph, •We were left sitting twice with a “dead” battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes. ••But the worst situation was this…..My daughter, granddaughter, and I were 500 miles into a 600 hundred mile trip to a North Carolina Beach when we exited the Interstate at Laurenburg NC at about 3PM on a very hot day. At the first intersection stop sign when the accelerator was pushed at first nothing happened…that is the car did not accelerate, then abruptly the car lurched forward. Alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result. As it was now late on a Saturday afternoon in this small town with no local garages open, we had the car “Roll-Backed” to the nearest Subaru Dealer in Fayetteville, NC and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach. The Fayetteville Subaru Dealer called on Monday morning and said “they could find nothing wrong”, and to pick up the car (another 100+ miles each way). Needless to say, I was very nervous the whole way home from the beach ..but the trip was without incident.
Additional Notes:
To: Subaru Motors Consumer Reports NHtSA I, Richard McNitt, am the very unhappy owner of a 2018 Subaru Outback (4 cylinder “Touring” model with 33,900 miles), VIN 4S4 BSATCT J3362742. Primarily on the basis of “glowing” Consumer Reports Reviews I chose this model….sad to say this was an unfortunate choice. I list some of the troubles endured: • Shortly after delivery the “radio-GPS” failed, replacement was in short supply(!), Did without several weeks and the re-installation had a glitch. •We were informed that the radio would always “come on” when the car was started, My wife finds this very annoying, •We find the road noise to be excessive, especially at around 25 mph, •We were left sitting twice with a “dead” battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes. ••But the worst situation was this…..My daughter, granddaughter, and I were 500 miles into a 600 hundred mile trip to a North Carolina Beach when we exited the Interstate at Laurenburg NC at about 3PM on a very hot day. At the first intersection stop sign when the accelerator was pushed at first nothing happened…that is the car did not accelerate, then abruptly the car lurched forward. Alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result. As it was now late on a Saturday afternoon in this small town with no local garages open, we had the car “Roll-Backed” to the nearest Subaru Dealer in Fayetteville, NC and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach. The Fayetteville Subaru Dealer called on Monday morning and said “they could find nothing wrong”, and to pick up the car (another 100+ miles each way). Needless to say, I was very nervous the whole way home from the beach ..but the trip was without incident.
Mfg Campaign: 11424604
Recall Date: Jul 13, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
To: Subaru Motors Consumer Reports NHtSA I, Richard McNitt, am the very unhappy owner of a 2018 Subaru Outback (4 cylinder “Touring” model with 33,900 miles), VIN 4S4 BSATCT J3362742. Primarily on the basis of “glowing” Consumer Reports Reviews I chose this model….sad to say this was an unfortunate choice. I list some of the troubles endured: • Shortly after delivery the “radio-GPS” failed, replacement was in short supply(!), Did without several weeks and the re-installation had a glitch. •We were informed that the radio would always “come on” when the car was started, My wife finds this very annoying, •We find the road noise to be excessive, especially at around 25 mph, •We were left sitting twice with a “dead” battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes. ••But the worst situation was this…..My daughter, granddaughter, and I were 500 miles into a 600 hundred mile trip to a North Carolina Beach when we exited the Interstate at Laurenburg NC at about 3PM on a very hot day. At the first intersection stop sign when the accelerator was pushed at first nothing happened…that is the car did not accelerate, then abruptly the car lurched forward. Alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result. As it was now late on a Saturday afternoon in this small town with no local garages open, we had the car “Roll-Backed” to the nearest Subaru Dealer in Fayetteville, NC and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach. The Fayetteville Subaru Dealer called on Monday morning and said “they could find nothing wrong”, and to pick up the car (another 100+ miles each way). Needless to say, I was very nervous the whole way home from the beach ..but the trip was without incident.
Corrective Action:
To: Subaru Motors Consumer Reports NHtSA I, Richard McNitt, am the very unhappy owner of a 2018 Subaru Outback (4 cylinder “Touring” model with 33,900 miles), VIN 4S4 BSATCT J3362742. Primarily on the basis of “glowing” Consumer Reports Reviews I chose this model….sad to say this was an unfortunate choice. I list some of the troubles endured: • Shortly after delivery the “radio-GPS” failed, replacement was in short supply(!), Did without several weeks and the re-installation had a glitch. •We were informed that the radio would always “come on” when the car was started, My wife finds this very annoying, •We find the road noise to be excessive, especially at around 25 mph, •We were left sitting twice with a “dead” battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes. ••But the worst situation was this…..My daughter, granddaughter, and I were 500 miles into a 600 hundred mile trip to a North Carolina Beach when we exited the Interstate at Laurenburg NC at about 3PM on a very hot day. At the first intersection stop sign when the accelerator was pushed at first nothing happened…that is the car did not accelerate, then abruptly the car lurched forward. Alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result. As it was now late on a Saturday afternoon in this small town with no local garages open, we had the car “Roll-Backed” to the nearest Subaru Dealer in Fayetteville, NC and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach. The Fayetteville Subaru Dealer called on Monday morning and said “they could find nothing wrong”, and to pick up the car (another 100+ miles each way). Needless to say, I was very nervous the whole way home from the beach ..but the trip was without incident.
Additional Notes:
To: Subaru Motors Consumer Reports NHtSA I, Richard McNitt, am the very unhappy owner of a 2018 Subaru Outback (4 cylinder “Touring” model with 33,900 miles), VIN 4S4 BSATCT J3362742. Primarily on the basis of “glowing” Consumer Reports Reviews I chose this model….sad to say this was an unfortunate choice. I list some of the troubles endured: • Shortly after delivery the “radio-GPS” failed, replacement was in short supply(!), Did without several weeks and the re-installation had a glitch. •We were informed that the radio would always “come on” when the car was started, My wife finds this very annoying, •We find the road noise to be excessive, especially at around 25 mph, •We were left sitting twice with a “dead” battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes. ••But the worst situation was this…..My daughter, granddaughter, and I were 500 miles into a 600 hundred mile trip to a North Carolina Beach when we exited the Interstate at Laurenburg NC at about 3PM on a very hot day. At the first intersection stop sign when the accelerator was pushed at first nothing happened…that is the car did not accelerate, then abruptly the car lurched forward. Alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result. As it was now late on a Saturday afternoon in this small town with no local garages open, we had the car “Roll-Backed” to the nearest Subaru Dealer in Fayetteville, NC and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach. The Fayetteville Subaru Dealer called on Monday morning and said “they could find nothing wrong”, and to pick up the car (another 100+ miles each way). Needless to say, I was very nervous the whole way home from the beach ..but the trip was without incident.
Mfg Campaign: 11424604
Recall Date: Jul 13, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle was parked with no one driving at the time and the windshield developed a crack in the glass for no apparent reason "while parked". There was no road hazard or reason for the crack to occur and the vehicle was not even in motion, and I could not understand why it happened, until I began reading the incidents online about multiple other owners experiencing the same issue. I replaced the windshield almost immediately to avoid further cracking and issues with visibility and having to look past the crack. Cost $333.40 to replace.
Corrective Action:
The vehicle was parked with no one driving at the time and the windshield developed a crack in the glass for no apparent reason "while parked". There was no road hazard or reason for the crack to occur and the vehicle was not even in motion, and I could not understand why it happened, until I began reading the incidents online about multiple other owners experiencing the same issue. I replaced the windshield almost immediately to avoid further cracking and issues with visibility and having to look past the crack. Cost $333.40 to replace.
Additional Notes:
The vehicle was parked with no one driving at the time and the windshield developed a crack in the glass for no apparent reason "while parked". There was no road hazard or reason for the crack to occur and the vehicle was not even in motion, and I could not understand why it happened, until I began reading the incidents online about multiple other owners experiencing the same issue. I replaced the windshield almost immediately to avoid further cracking and issues with visibility and having to look past the crack. Cost $333.40 to replace.
Mfg Campaign: 11424700
Recall Date: Jul 13, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The vehicle was parked with no one driving at the time and the windshield developed a crack in the glass for no apparent reason "while parked". There was no road hazard or reason for the crack to occur and the vehicle was not even in motion, and I could not understand why it happened, until I began reading the incidents online about multiple other owners experiencing the same issue. I replaced the windshield almost immediately to avoid further cracking and issues with visibility and having to look past the crack. Cost $333.40 to replace.
Corrective Action:
The vehicle was parked with no one driving at the time and the windshield developed a crack in the glass for no apparent reason "while parked". There was no road hazard or reason for the crack to occur and the vehicle was not even in motion, and I could not understand why it happened, until I began reading the incidents online about multiple other owners experiencing the same issue. I replaced the windshield almost immediately to avoid further cracking and issues with visibility and having to look past the crack. Cost $333.40 to replace.
Additional Notes:
The vehicle was parked with no one driving at the time and the windshield developed a crack in the glass for no apparent reason "while parked". There was no road hazard or reason for the crack to occur and the vehicle was not even in motion, and I could not understand why it happened, until I began reading the incidents online about multiple other owners experiencing the same issue. I replaced the windshield almost immediately to avoid further cracking and issues with visibility and having to look past the crack. Cost $333.40 to replace.
Mfg Campaign: 11424700
Recall Date: Jul 13, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving straight on a divided highway and heard a loud pop. I didn't see anything at first, but as I continued to drive, a crack appeared at the bottom, driver-side of the windshield. The crack continued to grow and has now extended more than halfway across the windshield, obstructing my vision while driving. I have not taken the vehicle to be inspected by a dealer or insurance agent yet since it was a holiday weekend.
Corrective Action:
I was driving straight on a divided highway and heard a loud pop. I didn't see anything at first, but as I continued to drive, a crack appeared at the bottom, driver-side of the windshield. The crack continued to grow and has now extended more than halfway across the windshield, obstructing my vision while driving. I have not taken the vehicle to be inspected by a dealer or insurance agent yet since it was a holiday weekend.
Additional Notes:
I was driving straight on a divided highway and heard a loud pop. I didn't see anything at first, but as I continued to drive, a crack appeared at the bottom, driver-side of the windshield. The crack continued to grow and has now extended more than halfway across the windshield, obstructing my vision while driving. I have not taken the vehicle to be inspected by a dealer or insurance agent yet since it was a holiday weekend.
Mfg Campaign: 11423689
Recall Date: Jul 7, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Subaru Outback. The contact stated that while driving approximately 75 mph, a semi-truck crashed into the vehicle causing severe front-end damage but no airbags were deployed. No injuries were reported and no police report was taken. The vehicle was no longer drivable and was towed to the home. The cause of the failure was not determined. The insurance company was currently reviewing the vehicle to determine if it is a total loss. The manufacturer and local dealer were not notified of the failure. The failure mileage was 13,000.
Corrective Action:
The contact owns a 2018 Subaru Outback. The contact stated that while driving approximately 75 mph, a semi-truck crashed into the vehicle causing severe front-end damage but no airbags were deployed. No injuries were reported and no police report was taken. The vehicle was no longer drivable and was towed to the home. The cause of the failure was not determined. The insurance company was currently reviewing the vehicle to determine if it is a total loss. The manufacturer and local dealer were not notified of the failure. The failure mileage was 13,000.
Additional Notes:
The contact owns a 2018 Subaru Outback. The contact stated that while driving approximately 75 mph, a semi-truck crashed into the vehicle causing severe front-end damage but no airbags were deployed. No injuries were reported and no police report was taken. The vehicle was no longer drivable and was towed to the home. The cause of the failure was not determined. The insurance company was currently reviewing the vehicle to determine if it is a total loss. The manufacturer and local dealer were not notified of the failure. The failure mileage was 13,000.
Mfg Campaign: 11423775
Recall Date: Jul 7, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Stopped at a stoplight when a crack started in the bottom corner of the windshield and by the afternoon it had gone almost completely across the windshield.
Corrective Action:
Stopped at a stoplight when a crack started in the bottom corner of the windshield and by the afternoon it had gone almost completely across the windshield.
Additional Notes:
Stopped at a stoplight when a crack started in the bottom corner of the windshield and by the afternoon it had gone almost completely across the windshield.
Mfg Campaign: 11423837
Recall Date: Jul 7, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2018 Subaru Outback. The contact stated while driving at 70 mph, a rock struck the front windshield. The contact stated at the time there was no cracks on the front windshield. The next day upon entering the vehicle, he noticed a crack going along the passenger’s side of the front windshield. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that they would call the contact back once an assessment was made. The failure mileage was approximately 25,182.
Corrective Action:
The contact owns a 2018 Subaru Outback. The contact stated while driving at 70 mph, a rock struck the front windshield. The contact stated at the time there was no cracks on the front windshield. The next day upon entering the vehicle, he noticed a crack going along the passenger’s side of the front windshield. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that they would call the contact back once an assessment was made. The failure mileage was approximately 25,182.
Additional Notes:
The contact owns a 2018 Subaru Outback. The contact stated while driving at 70 mph, a rock struck the front windshield. The contact stated at the time there was no cracks on the front windshield. The next day upon entering the vehicle, he noticed a crack going along the passenger’s side of the front windshield. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that they would call the contact back once an assessment was made. The failure mileage was approximately 25,182.
Mfg Campaign: 11423541
Recall Date: Jul 6, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On July 4, 2021, about 9:45am, near Greeley, CO, our windshield cracked for no apparent reason. The temperature was about 80 degrees on a clear day. The crack on the passenger side is about 18 inches long and goes the the edge of the windshield.
Corrective Action:
On July 4, 2021, about 9:45am, near Greeley, CO, our windshield cracked for no apparent reason. The temperature was about 80 degrees on a clear day. The crack on the passenger side is about 18 inches long and goes the the edge of the windshield.
Additional Notes:
On July 4, 2021, about 9:45am, near Greeley, CO, our windshield cracked for no apparent reason. The temperature was about 80 degrees on a clear day. The crack on the passenger side is about 18 inches long and goes the the edge of the windshield.
Mfg Campaign: 11423408
Recall Date: Jul 4, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield has a giant crack from an unknown source.
Corrective Action:
Windshield has a giant crack from an unknown source.
Additional Notes:
Windshield has a giant crack from an unknown source.
Mfg Campaign: 11423037
Recall Date: Jul 1, 2021
Subaru Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The passenger seat belt is not staying buckled in, it take about 3 tries before it clicks.
Corrective Action:
The passenger seat belt is not staying buckled in, it take about 3 tries before it clicks.
Additional Notes:
The passenger seat belt is not staying buckled in, it take about 3 tries before it clicks.
Mfg Campaign: 11422975
Recall Date: Jun 30, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2018 Subaru Outback parked in driveway. I went to get in car and windshield was cracked starting at the top of the driver's side for 10 inches. I could not continue to drive the car safely for fear that the integrity of the windshield was compromised. I called the insurance company and was told to take it to Safelite to replace the windshield and have the eyesight warning system recalibrated. This is the third time a windshield has been replaced on this car due to a crack. There were no warning lamps, messages or other symptoms prior to the windshield cracking!
Corrective Action:
2018 Subaru Outback parked in driveway. I went to get in car and windshield was cracked starting at the top of the driver's side for 10 inches. I could not continue to drive the car safely for fear that the integrity of the windshield was compromised. I called the insurance company and was told to take it to Safelite to replace the windshield and have the eyesight warning system recalibrated. This is the third time a windshield has been replaced on this car due to a crack. There were no warning lamps, messages or other symptoms prior to the windshield cracking!
Additional Notes:
2018 Subaru Outback parked in driveway. I went to get in car and windshield was cracked starting at the top of the driver's side for 10 inches. I could not continue to drive the car safely for fear that the integrity of the windshield was compromised. I called the insurance company and was told to take it to Safelite to replace the windshield and have the eyesight warning system recalibrated. This is the third time a windshield has been replaced on this car due to a crack. There were no warning lamps, messages or other symptoms prior to the windshield cracking!
Mfg Campaign: 11422373
Recall Date: Jun 25, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery completely dies after at-least 3 days of not driving the vehicle. Within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend. I had the car jump started. It happened again the next week after a long weekend of not driving the vehicle. I had it jump started the drove it to the dealership. I was told there was nothing wrong with the vehicle or the batter. It happened again the next weekend and I had to get it jump started again. Since then I have not left the car un-driven for more than a couple of days. On June 18, I took the car for an oil change and was told i needed a new battery. I replaced the car battery that same day. Hooked everything up and the car started just fine. I check all interior lights and headlights to make sure they were all off. The next day, I go to start the car and my battery is completely drained. There is an issue with the car where it is draining the battery. I don't know if replacing the battery caused some kind of software reset, but now i'm having issues with a full brand new battery being drained overnight.
Corrective Action:
The battery completely dies after at-least 3 days of not driving the vehicle. Within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend. I had the car jump started. It happened again the next week after a long weekend of not driving the vehicle. I had it jump started the drove it to the dealership. I was told there was nothing wrong with the vehicle or the batter. It happened again the next weekend and I had to get it jump started again. Since then I have not left the car un-driven for more than a couple of days. On June 18, I took the car for an oil change and was told i needed a new battery. I replaced the car battery that same day. Hooked everything up and the car started just fine. I check all interior lights and headlights to make sure they were all off. The next day, I go to start the car and my battery is completely drained. There is an issue with the car where it is draining the battery. I don't know if replacing the battery caused some kind of software reset, but now i'm having issues with a full brand new battery being drained overnight.
Additional Notes:
The battery completely dies after at-least 3 days of not driving the vehicle. Within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend. I had the car jump started. It happened again the next week after a long weekend of not driving the vehicle. I had it jump started the drove it to the dealership. I was told there was nothing wrong with the vehicle or the batter. It happened again the next weekend and I had to get it jump started again. Since then I have not left the car un-driven for more than a couple of days. On June 18, I took the car for an oil change and was told i needed a new battery. I replaced the car battery that same day. Hooked everything up and the car started just fine. I check all interior lights and headlights to make sure they were all off. The next day, I go to start the car and my battery is completely drained. There is an issue with the car where it is draining the battery. I don't know if replacing the battery caused some kind of software reset, but now i'm having issues with a full brand new battery being drained overnight.
Mfg Campaign: 11421485
Recall Date: Jun 19, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The battery completely dies after at-least 3 days of not driving the vehicle. Within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend. I had the car jump started. It happened again the next week after a long weekend of not driving the vehicle. I had it jump started the drove it to the dealership. I was told there was nothing wrong with the vehicle or the batter. It happened again the next weekend and I had to get it jump started again. Since then I have not left the car un-driven for more than a couple of days. On June 18, I took the car for an oil change and was told i needed a new battery. I replaced the car battery that same day. Hooked everything up and the car started just fine. I check all interior lights and headlights to make sure they were all off. The next day, I go to start the car and my battery is completely drained. There is an issue with the car where it is draining the battery. I don't know if replacing the battery caused some kind of software reset, but now i'm having issues with a full brand new battery being drained overnight.
Corrective Action:
The battery completely dies after at-least 3 days of not driving the vehicle. Within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend. I had the car jump started. It happened again the next week after a long weekend of not driving the vehicle. I had it jump started the drove it to the dealership. I was told there was nothing wrong with the vehicle or the batter. It happened again the next weekend and I had to get it jump started again. Since then I have not left the car un-driven for more than a couple of days. On June 18, I took the car for an oil change and was told i needed a new battery. I replaced the car battery that same day. Hooked everything up and the car started just fine. I check all interior lights and headlights to make sure they were all off. The next day, I go to start the car and my battery is completely drained. There is an issue with the car where it is draining the battery. I don't know if replacing the battery caused some kind of software reset, but now i'm having issues with a full brand new battery being drained overnight.
Additional Notes:
The battery completely dies after at-least 3 days of not driving the vehicle. Within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend. I had the car jump started. It happened again the next week after a long weekend of not driving the vehicle. I had it jump started the drove it to the dealership. I was told there was nothing wrong with the vehicle or the batter. It happened again the next weekend and I had to get it jump started again. Since then I have not left the car un-driven for more than a couple of days. On June 18, I took the car for an oil change and was told i needed a new battery. I replaced the car battery that same day. Hooked everything up and the car started just fine. I check all interior lights and headlights to make sure they were all off. The next day, I go to start the car and my battery is completely drained. There is an issue with the car where it is draining the battery. I don't know if replacing the battery caused some kind of software reset, but now i'm having issues with a full brand new battery being drained overnight.
Mfg Campaign: 11421485
Recall Date: Jun 19, 2021
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