Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRE-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRC-20
Recall Date: Mar 31, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUQ-02
Recall Date: Oct 18, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUG-92
Recall Date: May 30, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
332 ComplaintsSubaru Of America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.
Corrective Action:
EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.
Additional Notes:
EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.
Mfg Campaign: 11397059
Recall Date: Feb 19, 2021
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.
Corrective Action:
EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.
Additional Notes:
EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.
Mfg Campaign: 11397059
Recall Date: Feb 19, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STATIONARY. BATTERY HAS BEEN REPLACED 4 TIMES. FIRST SUBARU SAID THAT IT NEEDED TO BE STARTED EVERY COUPLE OF WEEKS. THEN THEY SAID THAT IT HAD TO BE STARTED OR DRIVEN EVER WEEK. NOW THEY SAY IT HAS TO BE DRIVEN "MORE" AFTER PREVIOUS INSTRUCTIONS HAVE BEEN FOLLOWD. BATTERY DIES, BECOMES DEFECTIVE, AND DEALERSHIP REPLACES IT.
Corrective Action:
STATIONARY. BATTERY HAS BEEN REPLACED 4 TIMES. FIRST SUBARU SAID THAT IT NEEDED TO BE STARTED EVERY COUPLE OF WEEKS. THEN THEY SAID THAT IT HAD TO BE STARTED OR DRIVEN EVER WEEK. NOW THEY SAY IT HAS TO BE DRIVEN "MORE" AFTER PREVIOUS INSTRUCTIONS HAVE BEEN FOLLOWD. BATTERY DIES, BECOMES DEFECTIVE, AND DEALERSHIP REPLACES IT.
Additional Notes:
STATIONARY. BATTERY HAS BEEN REPLACED 4 TIMES. FIRST SUBARU SAID THAT IT NEEDED TO BE STARTED EVERY COUPLE OF WEEKS. THEN THEY SAID THAT IT HAD TO BE STARTED OR DRIVEN EVER WEEK. NOW THEY SAY IT HAS TO BE DRIVEN "MORE" AFTER PREVIOUS INSTRUCTIONS HAVE BEEN FOLLOWD. BATTERY DIES, BECOMES DEFECTIVE, AND DEALERSHIP REPLACES IT.
Mfg Campaign: 11396855
Recall Date: Feb 18, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED DURING COLD WEATHER. WINDSHIELD SEEMS TO BE DEFECTIVE.
Corrective Action:
WINDSHIELD CRACKED DURING COLD WEATHER. WINDSHIELD SEEMS TO BE DEFECTIVE.
Additional Notes:
WINDSHIELD CRACKED DURING COLD WEATHER. WINDSHIELD SEEMS TO BE DEFECTIVE.
Mfg Campaign: 11389564
Recall Date: Jan 23, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD CRACKED VERY EASILY FROM A SMALL ROCK HITTING IT WHILE WE WERE DRIVING ON THE HIGHWAY. THE CRACK THEN QUICKLY INCREASED IN SIZE BEFORE WE REPLACED IT. THE SAME THING HAPPENED BEFORE AND WE HAVE HAD TO REPLACE OUR WINDSHIELD TWICE IN ONE YEAR.
Corrective Action:
THE WINDSHIELD CRACKED VERY EASILY FROM A SMALL ROCK HITTING IT WHILE WE WERE DRIVING ON THE HIGHWAY. THE CRACK THEN QUICKLY INCREASED IN SIZE BEFORE WE REPLACED IT. THE SAME THING HAPPENED BEFORE AND WE HAVE HAD TO REPLACE OUR WINDSHIELD TWICE IN ONE YEAR.
Additional Notes:
THE WINDSHIELD CRACKED VERY EASILY FROM A SMALL ROCK HITTING IT WHILE WE WERE DRIVING ON THE HIGHWAY. THE CRACK THEN QUICKLY INCREASED IN SIZE BEFORE WE REPLACED IT. THE SAME THING HAPPENED BEFORE AND WE HAVE HAD TO REPLACE OUR WINDSHIELD TWICE IN ONE YEAR.
Mfg Campaign: 11389574
Recall Date: Jan 23, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ORIGINAL BATTERY FAILED 5 TIMES IN 6 MONTHS AND WAS FINALLY REPLACED BY DEALER. SECOND BATTERY FAILED AFTER A MONTH AND HAS NOW BEEN REPLACED AGAIN BY DEALER. VEHICLE HAD BEEN DRIVEN FOR 20 MINUTES OR MORE AT LEAST TWICE A WEEK BEFORE THE 2ND BATTERY FAILURE.
Corrective Action:
ORIGINAL BATTERY FAILED 5 TIMES IN 6 MONTHS AND WAS FINALLY REPLACED BY DEALER. SECOND BATTERY FAILED AFTER A MONTH AND HAS NOW BEEN REPLACED AGAIN BY DEALER. VEHICLE HAD BEEN DRIVEN FOR 20 MINUTES OR MORE AT LEAST TWICE A WEEK BEFORE THE 2ND BATTERY FAILURE.
Additional Notes:
ORIGINAL BATTERY FAILED 5 TIMES IN 6 MONTHS AND WAS FINALLY REPLACED BY DEALER. SECOND BATTERY FAILED AFTER A MONTH AND HAS NOW BEEN REPLACED AGAIN BY DEALER. VEHICLE HAD BEEN DRIVEN FOR 20 MINUTES OR MORE AT LEAST TWICE A WEEK BEFORE THE 2ND BATTERY FAILURE.
Mfg Campaign: 11389199
Recall Date: Jan 21, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE BATTERY WILL NOT HOLD POWER. VEHICLE WILL NOT TURN ON AND REQUIRES CHARGING BEFORE IT WILL TURN ON. HAS HAPPENED 5 TIMES IN LAST MONTH. VEHICLE STATIONARY.
Corrective Action:
VEHICLE BATTERY WILL NOT HOLD POWER. VEHICLE WILL NOT TURN ON AND REQUIRES CHARGING BEFORE IT WILL TURN ON. HAS HAPPENED 5 TIMES IN LAST MONTH. VEHICLE STATIONARY.
Additional Notes:
VEHICLE BATTERY WILL NOT HOLD POWER. VEHICLE WILL NOT TURN ON AND REQUIRES CHARGING BEFORE IT WILL TURN ON. HAS HAPPENED 5 TIMES IN LAST MONTH. VEHICLE STATIONARY.
Mfg Campaign: 11388256
Recall Date: Jan 15, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WOKE UP ONE MORNING AND WHEN I WENT TO MY CAR THAT WAS PARKED IN MY DRIVEWAY OVERNIGHT I SAW A CRACK IN THE WINDSHIELD THAT WAS NOT THERE WHEN I GOT HOME THE NIGHT BEFORE. THE CRACK LOOKS LIKE IT STARTS WHERE THE DE ICER IS LOCATED ON THE BOTTOM OF THE PASSENGER SIDE.
Corrective Action:
I WOKE UP ONE MORNING AND WHEN I WENT TO MY CAR THAT WAS PARKED IN MY DRIVEWAY OVERNIGHT I SAW A CRACK IN THE WINDSHIELD THAT WAS NOT THERE WHEN I GOT HOME THE NIGHT BEFORE. THE CRACK LOOKS LIKE IT STARTS WHERE THE DE ICER IS LOCATED ON THE BOTTOM OF THE PASSENGER SIDE.
Additional Notes:
I WOKE UP ONE MORNING AND WHEN I WENT TO MY CAR THAT WAS PARKED IN MY DRIVEWAY OVERNIGHT I SAW A CRACK IN THE WINDSHIELD THAT WAS NOT THERE WHEN I GOT HOME THE NIGHT BEFORE. THE CRACK LOOKS LIKE IT STARTS WHERE THE DE ICER IS LOCATED ON THE BOTTOM OF THE PASSENGER SIDE.
Mfg Campaign: 11387113
Recall Date: Jan 8, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVERS SIDE WINDSHIELD CRACKED FOR NO APPARENT REASON. WAS DRIVING ON A STRAIGHT AWAY, WITH NO CARS IN FRONT OR BEHIND ME, DOING ABOUT 55MPH. PAID $240.00 TO HAVE REPLACED. I DO NOT HAVE PHOTO. JUST CREDIT CARD PAYMENT TO GLASS COMPANY.
Corrective Action:
DRIVERS SIDE WINDSHIELD CRACKED FOR NO APPARENT REASON. WAS DRIVING ON A STRAIGHT AWAY, WITH NO CARS IN FRONT OR BEHIND ME, DOING ABOUT 55MPH. PAID $240.00 TO HAVE REPLACED. I DO NOT HAVE PHOTO. JUST CREDIT CARD PAYMENT TO GLASS COMPANY.
Additional Notes:
DRIVERS SIDE WINDSHIELD CRACKED FOR NO APPARENT REASON. WAS DRIVING ON A STRAIGHT AWAY, WITH NO CARS IN FRONT OR BEHIND ME, DOING ABOUT 55MPH. PAID $240.00 TO HAVE REPLACED. I DO NOT HAVE PHOTO. JUST CREDIT CARD PAYMENT TO GLASS COMPANY.
Mfg Campaign: 11387021
Recall Date: Jan 7, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FRONT WINDSHIELD CRACKED WHILE DRIVING ON I-65. MY SPEED WAS 75 MPH. I DID NOT HEAR ANYTHING HIT THE WINDSHIELD. TRAFFIC WAS VERY LIGHT.
Corrective Action:
FRONT WINDSHIELD CRACKED WHILE DRIVING ON I-65. MY SPEED WAS 75 MPH. I DID NOT HEAR ANYTHING HIT THE WINDSHIELD. TRAFFIC WAS VERY LIGHT.
Additional Notes:
FRONT WINDSHIELD CRACKED WHILE DRIVING ON I-65. MY SPEED WAS 75 MPH. I DID NOT HEAR ANYTHING HIT THE WINDSHIELD. TRAFFIC WAS VERY LIGHT.
Mfg Campaign: 11386150
Recall Date: Jan 2, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOR THE THIRD TIME, THE BATTERY ON THIS CAR NEEDS TO GO BACK FOR SERVICE - THE CAR IS HOUSED IN A GARAGE ON OUR PROPERTY AND IS TURNED ON EVERY 3-4 DAYS. THIS MORNING AND TWICE BEFORE THE CAR DOESN'T START. IN THE PREVIOUS 2 TIMES THE CAR WAS COMPLETELY DEAD AND I HAD TO JUMP START IT AND TAKE IT TO THE DEALER WHERE THEY SAID THEY REPLACED THE BATTERY. THIS MORNING WHEN TRYING TO START THE CAR, THE LIGHTS WERE FLASHING BUT THE ENGINE DID NOT TURN OVER. THE SAME THING HAPPENED WITH OUR LAST SUBARU A 2015 SUBARU IMPREZA. WE FEEL THE CAR SHOULD NOT NEED TO BE STARTED EVERY DAY NOR SHOULD WE NEED TO PUT ON A TRICKLE CHARGER AS SUGGESTED BY JEFF AT PAUL MILLER SUBARU WHO I UNDERSTAND IS THE SERVICE MANAGER THERE IN PARSIPPANY, NJ WHERE WE BOUGHT THE CAR. THE CAR WAS PARKED INSIDE THE GARAGE. ALSO WHENEVER WE WERE ABLE TO TURN ON THE CAR, THE RADIO COMES ON IMMEDIATELY. I THINK SOMETHING ELSE IS DRAINING THE BATTERY AND IS PROBABLY A DESIGN DEFECT. WE LAST STARTED THE CAR AND DROVE IT ON WEDNESDAY EVENING. THE HAD THIS PROBLEM YESTERDAY.
Corrective Action:
FOR THE THIRD TIME, THE BATTERY ON THIS CAR NEEDS TO GO BACK FOR SERVICE - THE CAR IS HOUSED IN A GARAGE ON OUR PROPERTY AND IS TURNED ON EVERY 3-4 DAYS. THIS MORNING AND TWICE BEFORE THE CAR DOESN'T START. IN THE PREVIOUS 2 TIMES THE CAR WAS COMPLETELY DEAD AND I HAD TO JUMP START IT AND TAKE IT TO THE DEALER WHERE THEY SAID THEY REPLACED THE BATTERY. THIS MORNING WHEN TRYING TO START THE CAR, THE LIGHTS WERE FLASHING BUT THE ENGINE DID NOT TURN OVER. THE SAME THING HAPPENED WITH OUR LAST SUBARU A 2015 SUBARU IMPREZA. WE FEEL THE CAR SHOULD NOT NEED TO BE STARTED EVERY DAY NOR SHOULD WE NEED TO PUT ON A TRICKLE CHARGER AS SUGGESTED BY JEFF AT PAUL MILLER SUBARU WHO I UNDERSTAND IS THE SERVICE MANAGER THERE IN PARSIPPANY, NJ WHERE WE BOUGHT THE CAR. THE CAR WAS PARKED INSIDE THE GARAGE. ALSO WHENEVER WE WERE ABLE TO TURN ON THE CAR, THE RADIO COMES ON IMMEDIATELY. I THINK SOMETHING ELSE IS DRAINING THE BATTERY AND IS PROBABLY A DESIGN DEFECT. WE LAST STARTED THE CAR AND DROVE IT ON WEDNESDAY EVENING. THE HAD THIS PROBLEM YESTERDAY.
Additional Notes:
FOR THE THIRD TIME, THE BATTERY ON THIS CAR NEEDS TO GO BACK FOR SERVICE - THE CAR IS HOUSED IN A GARAGE ON OUR PROPERTY AND IS TURNED ON EVERY 3-4 DAYS. THIS MORNING AND TWICE BEFORE THE CAR DOESN'T START. IN THE PREVIOUS 2 TIMES THE CAR WAS COMPLETELY DEAD AND I HAD TO JUMP START IT AND TAKE IT TO THE DEALER WHERE THEY SAID THEY REPLACED THE BATTERY. THIS MORNING WHEN TRYING TO START THE CAR, THE LIGHTS WERE FLASHING BUT THE ENGINE DID NOT TURN OVER. THE SAME THING HAPPENED WITH OUR LAST SUBARU A 2015 SUBARU IMPREZA. WE FEEL THE CAR SHOULD NOT NEED TO BE STARTED EVERY DAY NOR SHOULD WE NEED TO PUT ON A TRICKLE CHARGER AS SUGGESTED BY JEFF AT PAUL MILLER SUBARU WHO I UNDERSTAND IS THE SERVICE MANAGER THERE IN PARSIPPANY, NJ WHERE WE BOUGHT THE CAR. THE CAR WAS PARKED INSIDE THE GARAGE. ALSO WHENEVER WE WERE ABLE TO TURN ON THE CAR, THE RADIO COMES ON IMMEDIATELY. I THINK SOMETHING ELSE IS DRAINING THE BATTERY AND IS PROBABLY A DESIGN DEFECT. WE LAST STARTED THE CAR AND DROVE IT ON WEDNESDAY EVENING. THE HAD THIS PROBLEM YESTERDAY.
Mfg Campaign: 11384337
Recall Date: Dec 21, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A FEW DAYS AGO I WENT OUT TO MY SHOP TO GET IN MY CAR TO GO TO WORK AND WHEN I GOT IN MY CAR I NOTICED A GIANT CRACK IN THE WINDOW THAT IS IN THE MIDDLE OF THE WINDOW DOWN AT THE BOTTOM AND IT STARTS UNDER THE WIPERS AND IS ABOUT 6 INCHES LONG. THEN A FEW DAYS WENT BY AND I WAS DRIVING TO WORK AGAIN ON THE HIGH WAY IN THE RAIN AND IT CRACKED ANOTHER 2 INCHES.
Corrective Action:
A FEW DAYS AGO I WENT OUT TO MY SHOP TO GET IN MY CAR TO GO TO WORK AND WHEN I GOT IN MY CAR I NOTICED A GIANT CRACK IN THE WINDOW THAT IS IN THE MIDDLE OF THE WINDOW DOWN AT THE BOTTOM AND IT STARTS UNDER THE WIPERS AND IS ABOUT 6 INCHES LONG. THEN A FEW DAYS WENT BY AND I WAS DRIVING TO WORK AGAIN ON THE HIGH WAY IN THE RAIN AND IT CRACKED ANOTHER 2 INCHES.
Additional Notes:
A FEW DAYS AGO I WENT OUT TO MY SHOP TO GET IN MY CAR TO GO TO WORK AND WHEN I GOT IN MY CAR I NOTICED A GIANT CRACK IN THE WINDOW THAT IS IN THE MIDDLE OF THE WINDOW DOWN AT THE BOTTOM AND IT STARTS UNDER THE WIPERS AND IS ABOUT 6 INCHES LONG. THEN A FEW DAYS WENT BY AND I WAS DRIVING TO WORK AGAIN ON THE HIGH WAY IN THE RAIN AND IT CRACKED ANOTHER 2 INCHES.
Mfg Campaign: 11384371
Recall Date: Dec 21, 2020
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
STRUT HAS CREAKING SOUND DURING DRIVING IN CITY TRAFFIC. ON HIGHWAY THERE IS HARDLY ANY NOISE AND WORKS FINE. DEALER SUGGESTED STRUT REPLACEMENT BUT NOT UNDER WARRANTY SINCE IT WAS IN ACCIDENT IN THAT AREA 6 MONTHS AGO.
Corrective Action:
STRUT HAS CREAKING SOUND DURING DRIVING IN CITY TRAFFIC. ON HIGHWAY THERE IS HARDLY ANY NOISE AND WORKS FINE. DEALER SUGGESTED STRUT REPLACEMENT BUT NOT UNDER WARRANTY SINCE IT WAS IN ACCIDENT IN THAT AREA 6 MONTHS AGO.
Additional Notes:
STRUT HAS CREAKING SOUND DURING DRIVING IN CITY TRAFFIC. ON HIGHWAY THERE IS HARDLY ANY NOISE AND WORKS FINE. DEALER SUGGESTED STRUT REPLACEMENT BUT NOT UNDER WARRANTY SINCE IT WAS IN ACCIDENT IN THAT AREA 6 MONTHS AGO.
Mfg Campaign: 11378035
Recall Date: Dec 5, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT WINDSHIELD WAS CRACKED AT THE LOWER SECTION ON THE PASSENGER'S SIDE. THE CAUSE OF THE CRACK WAS NOT DETERMINED. THE CONTACT INDICATED THAT THERE WAS NO IMPACT TO THE WINDSHIELD PRIOR TO THE CRACK BEING NOTICED. THE LOCAL DEALER MCGOVERN SUBARU LOCATED AT 203 LAFAYETTE RD, NORTH HAMPTON, NH 03862 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT WINDSHIELD WAS CRACKED AT THE LOWER SECTION ON THE PASSENGER'S SIDE. THE CAUSE OF THE CRACK WAS NOT DETERMINED. THE CONTACT INDICATED THAT THERE WAS NO IMPACT TO THE WINDSHIELD PRIOR TO THE CRACK BEING NOTICED. THE LOCAL DEALER MCGOVERN SUBARU LOCATED AT 203 LAFAYETTE RD, NORTH HAMPTON, NH 03862 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT WINDSHIELD WAS CRACKED AT THE LOWER SECTION ON THE PASSENGER'S SIDE. THE CAUSE OF THE CRACK WAS NOT DETERMINED. THE CONTACT INDICATED THAT THERE WAS NO IMPACT TO THE WINDSHIELD PRIOR TO THE CRACK BEING NOTICED. THE LOCAL DEALER MCGOVERN SUBARU LOCATED AT 203 LAFAYETTE RD, NORTH HAMPTON, NH 03862 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11377274
Recall Date: Dec 1, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE FRONT WINDSHIELD OF THE VEHICLE HAS DEVELOPED A LARGE CRACK FOR APPARENTLY NO REASON. THE CRACK APPEARED BEHIND THE REARVIEW MIRROR AND WAS APPROXIMATELY 6" ACROSS. SINCE THEN, THE CRACK HAS EXTENDED TO NEARLY A FOOT ACROSS.
Corrective Action:
THE FRONT WINDSHIELD OF THE VEHICLE HAS DEVELOPED A LARGE CRACK FOR APPARENTLY NO REASON. THE CRACK APPEARED BEHIND THE REARVIEW MIRROR AND WAS APPROXIMATELY 6" ACROSS. SINCE THEN, THE CRACK HAS EXTENDED TO NEARLY A FOOT ACROSS.
Additional Notes:
THE FRONT WINDSHIELD OF THE VEHICLE HAS DEVELOPED A LARGE CRACK FOR APPARENTLY NO REASON. THE CRACK APPEARED BEHIND THE REARVIEW MIRROR AND WAS APPROXIMATELY 6" ACROSS. SINCE THEN, THE CRACK HAS EXTENDED TO NEARLY A FOOT ACROSS.
Mfg Campaign: 11377313
Recall Date: Dec 1, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2 MONTHS AFTER I PURCHASED THIS VEHICLE I NOTICED A SMALL CRACK IN MY WINDSHIELD THAT HAS SINCE STARTED TO BECOME LONGER. NO ACCIDENTS OR FALLING OBJECTS THAT COULD HAVE CREATED THE CRACK.
Corrective Action:
2 MONTHS AFTER I PURCHASED THIS VEHICLE I NOTICED A SMALL CRACK IN MY WINDSHIELD THAT HAS SINCE STARTED TO BECOME LONGER. NO ACCIDENTS OR FALLING OBJECTS THAT COULD HAVE CREATED THE CRACK.
Additional Notes:
2 MONTHS AFTER I PURCHASED THIS VEHICLE I NOTICED A SMALL CRACK IN MY WINDSHIELD THAT HAS SINCE STARTED TO BECOME LONGER. NO ACCIDENTS OR FALLING OBJECTS THAT COULD HAVE CREATED THE CRACK.
Mfg Campaign: 11376877
Recall Date: Nov 28, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD IS VERY EASILY CRACKED OR CHIPPED FROM THE SMALLEST PEBBLES HITTING IT WHILE GOING EVEN 35 MPH. WITH THE ADAPTIVE CRUISE CONTROL, GETTING THE WINDSHIELD FIXED AND THE SENSORS RECALIBRATED COULD COST A FORTUNE.
Corrective Action:
WINDSHIELD IS VERY EASILY CRACKED OR CHIPPED FROM THE SMALLEST PEBBLES HITTING IT WHILE GOING EVEN 35 MPH. WITH THE ADAPTIVE CRUISE CONTROL, GETTING THE WINDSHIELD FIXED AND THE SENSORS RECALIBRATED COULD COST A FORTUNE.
Additional Notes:
WINDSHIELD IS VERY EASILY CRACKED OR CHIPPED FROM THE SMALLEST PEBBLES HITTING IT WHILE GOING EVEN 35 MPH. WITH THE ADAPTIVE CRUISE CONTROL, GETTING THE WINDSHIELD FIXED AND THE SENSORS RECALIBRATED COULD COST A FORTUNE.
Mfg Campaign: 11376531
Recall Date: Nov 27, 2020
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
WINDSHIELD IS VERY EASILY CRACKED OR CHIPPED FROM THE SMALLEST PEBBLES HITTING IT WHILE GOING EVEN 35 MPH. WITH THE ADAPTIVE CRUISE CONTROL, GETTING THE WINDSHIELD FIXED AND THE SENSORS RECALIBRATED COULD COST A FORTUNE.
Corrective Action:
WINDSHIELD IS VERY EASILY CRACKED OR CHIPPED FROM THE SMALLEST PEBBLES HITTING IT WHILE GOING EVEN 35 MPH. WITH THE ADAPTIVE CRUISE CONTROL, GETTING THE WINDSHIELD FIXED AND THE SENSORS RECALIBRATED COULD COST A FORTUNE.
Additional Notes:
WINDSHIELD IS VERY EASILY CRACKED OR CHIPPED FROM THE SMALLEST PEBBLES HITTING IT WHILE GOING EVEN 35 MPH. WITH THE ADAPTIVE CRUISE CONTROL, GETTING THE WINDSHIELD FIXED AND THE SENSORS RECALIBRATED COULD COST A FORTUNE.
Mfg Campaign: 11376531
Recall Date: Nov 27, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
OVERNIGHT, SOMETHING FELL ON MY VEHICLE AND CRACKED THE WINDSHIELD. THE CRACK TRAVELS A GOOD THIRD OF THE WIDTH OF THE VEHICLE. WE THINK IT IS A MANUFACTURING DEFECT AS THE SUBARU WAS STREET-PARKED UNDERNEATH A POWER LINE, AND WE DIDN'T FIND ANYTHING SUBSTANTIAL AROUND THE CAR THAT COULD HAVE CRACKED IT.
Corrective Action:
OVERNIGHT, SOMETHING FELL ON MY VEHICLE AND CRACKED THE WINDSHIELD. THE CRACK TRAVELS A GOOD THIRD OF THE WIDTH OF THE VEHICLE. WE THINK IT IS A MANUFACTURING DEFECT AS THE SUBARU WAS STREET-PARKED UNDERNEATH A POWER LINE, AND WE DIDN'T FIND ANYTHING SUBSTANTIAL AROUND THE CAR THAT COULD HAVE CRACKED IT.
Additional Notes:
OVERNIGHT, SOMETHING FELL ON MY VEHICLE AND CRACKED THE WINDSHIELD. THE CRACK TRAVELS A GOOD THIRD OF THE WIDTH OF THE VEHICLE. WE THINK IT IS A MANUFACTURING DEFECT AS THE SUBARU WAS STREET-PARKED UNDERNEATH A POWER LINE, AND WE DIDN'T FIND ANYTHING SUBSTANTIAL AROUND THE CAR THAT COULD HAVE CRACKED IT.
Mfg Campaign: 11376694
Recall Date: Nov 27, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER STARTING THE CAR AND BEGINNING TO REVERSE AWAY FROM MY HOME, THE REAR VIEW CAMERA FROZE FOR 10 SECONDS, NOT SHOWING ANY CHANGE IN MOVING OR STATIONARY OBJECTS. THIS HAPPENED DUE TO THE DRIVER SCREEN INTERFACE/ENTERTAINMENT SYSTEM CRASHING AND REBOOTING. THE CRASH/REBOOT USUALLY HAPPENS IF THE CAR PAIRS BY BLUETOOTH WITH A PHONE THAT IS IN THE HOUSE, AND THEN GETS OUT OF RANGE WHEN THE CAR BACKS AWAY OR DRIVES AWAY FROM THE HOUSE. IF IT CRASHES WHILE REVERSING, THE SCREEN EITHER GOES BLANK OR FREEZES THE REAR VIEW IMAGE IN PLACE. IF THE SYSTEM CRASHES WHILE DRIVING FORWARD THEN THE REVERSE CAMERA IMAGE IS NOT AFFECTED. WHEN THE CAMERA FREEZES WHILE REVERSING, IT IS VERY DANGEROUS SINCE IT GIVES THE DRIVER THE FALSE VIEW THAT NOTHING IS BEHIND THE CAR WHEN THERE COULD BE A CHILD OR OBJECT.
Corrective Action:
AFTER STARTING THE CAR AND BEGINNING TO REVERSE AWAY FROM MY HOME, THE REAR VIEW CAMERA FROZE FOR 10 SECONDS, NOT SHOWING ANY CHANGE IN MOVING OR STATIONARY OBJECTS. THIS HAPPENED DUE TO THE DRIVER SCREEN INTERFACE/ENTERTAINMENT SYSTEM CRASHING AND REBOOTING. THE CRASH/REBOOT USUALLY HAPPENS IF THE CAR PAIRS BY BLUETOOTH WITH A PHONE THAT IS IN THE HOUSE, AND THEN GETS OUT OF RANGE WHEN THE CAR BACKS AWAY OR DRIVES AWAY FROM THE HOUSE. IF IT CRASHES WHILE REVERSING, THE SCREEN EITHER GOES BLANK OR FREEZES THE REAR VIEW IMAGE IN PLACE. IF THE SYSTEM CRASHES WHILE DRIVING FORWARD THEN THE REVERSE CAMERA IMAGE IS NOT AFFECTED. WHEN THE CAMERA FREEZES WHILE REVERSING, IT IS VERY DANGEROUS SINCE IT GIVES THE DRIVER THE FALSE VIEW THAT NOTHING IS BEHIND THE CAR WHEN THERE COULD BE A CHILD OR OBJECT.
Additional Notes:
AFTER STARTING THE CAR AND BEGINNING TO REVERSE AWAY FROM MY HOME, THE REAR VIEW CAMERA FROZE FOR 10 SECONDS, NOT SHOWING ANY CHANGE IN MOVING OR STATIONARY OBJECTS. THIS HAPPENED DUE TO THE DRIVER SCREEN INTERFACE/ENTERTAINMENT SYSTEM CRASHING AND REBOOTING. THE CRASH/REBOOT USUALLY HAPPENS IF THE CAR PAIRS BY BLUETOOTH WITH A PHONE THAT IS IN THE HOUSE, AND THEN GETS OUT OF RANGE WHEN THE CAR BACKS AWAY OR DRIVES AWAY FROM THE HOUSE. IF IT CRASHES WHILE REVERSING, THE SCREEN EITHER GOES BLANK OR FREEZES THE REAR VIEW IMAGE IN PLACE. IF THE SYSTEM CRASHES WHILE DRIVING FORWARD THEN THE REVERSE CAMERA IMAGE IS NOT AFFECTED. WHEN THE CAMERA FREEZES WHILE REVERSING, IT IS VERY DANGEROUS SINCE IT GIVES THE DRIVER THE FALSE VIEW THAT NOTHING IS BEHIND THE CAR WHEN THERE COULD BE A CHILD OR OBJECT.
Mfg Campaign: 11375662
Recall Date: Nov 20, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury