Complaints & Recalls
Consumer Complaints
39 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING, INDICATING WARNING LIGHTS ON DASH START BLINKING (ABS, CHECK ENGINE, TRACTION, AND OTHERS), THEN THE ENGINE GOES INTO LOW HEAR AND STAYS UNTIL THE VEHICLE IS TURNED OFF AND BACK ON. DURING THESE EPISODES THE SPEED ODOMETER IS ERRATIC. ALSO WHEN IN THIS STATE, THE REVERSE GEAR DOES NOT ENGAGE. WHEN THIS STARTED IT WAS A ONCE A MONTH PROBLEM, THEN WEEKLY, NOW IT HAPPENS DAILY/HOURLY. IT STARTED AT APPROXIMATELY 40,000 MILES. THIS HAPPENS WHILE DRIVING ON CITY STREETS AND HIGHWAY, MOST OF THE TIME AT STOPS AND LOWER SPEEDS BUT DOES HAPPEN ON FREEWAY TOO.
Corrective Action:
WHILE DRIVING, INDICATING WARNING LIGHTS ON DASH START BLINKING (ABS, CHECK ENGINE, TRACTION, AND OTHERS), THEN THE ENGINE GOES INTO LOW HEAR AND STAYS UNTIL THE VEHICLE IS TURNED OFF AND BACK ON. DURING THESE EPISODES THE SPEED ODOMETER IS ERRATIC. ALSO WHEN IN THIS STATE, THE REVERSE GEAR DOES NOT ENGAGE. WHEN THIS STARTED IT WAS A ONCE A MONTH PROBLEM, THEN WEEKLY, NOW IT HAPPENS DAILY/HOURLY. IT STARTED AT APPROXIMATELY 40,000 MILES. THIS HAPPENS WHILE DRIVING ON CITY STREETS AND HIGHWAY, MOST OF THE TIME AT STOPS AND LOWER SPEEDS BUT DOES HAPPEN ON FREEWAY TOO.
Additional Notes:
WHILE DRIVING, INDICATING WARNING LIGHTS ON DASH START BLINKING (ABS, CHECK ENGINE, TRACTION, AND OTHERS), THEN THE ENGINE GOES INTO LOW HEAR AND STAYS UNTIL THE VEHICLE IS TURNED OFF AND BACK ON. DURING THESE EPISODES THE SPEED ODOMETER IS ERRATIC. ALSO WHEN IN THIS STATE, THE REVERSE GEAR DOES NOT ENGAGE. WHEN THIS STARTED IT WAS A ONCE A MONTH PROBLEM, THEN WEEKLY, NOW IT HAPPENS DAILY/HOURLY. IT STARTED AT APPROXIMATELY 40,000 MILES. THIS HAPPENS WHILE DRIVING ON CITY STREETS AND HIGHWAY, MOST OF THE TIME AT STOPS AND LOWER SPEEDS BUT DOES HAPPEN ON FREEWAY TOO.
Mfg Campaign: 11152522
Recall Date: Nov 19, 2018
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING, INDICATING WARNING LIGHTS ON DASH START BLINKING (ABS, CHECK ENGINE, TRACTION, AND OTHERS), THEN THE ENGINE GOES INTO LOW HEAR AND STAYS UNTIL THE VEHICLE IS TURNED OFF AND BACK ON. DURING THESE EPISODES THE SPEED ODOMETER IS ERRATIC. ALSO WHEN IN THIS STATE, THE REVERSE GEAR DOES NOT ENGAGE. WHEN THIS STARTED IT WAS A ONCE A MONTH PROBLEM, THEN WEEKLY, NOW IT HAPPENS DAILY/HOURLY. IT STARTED AT APPROXIMATELY 40,000 MILES. THIS HAPPENS WHILE DRIVING ON CITY STREETS AND HIGHWAY, MOST OF THE TIME AT STOPS AND LOWER SPEEDS BUT DOES HAPPEN ON FREEWAY TOO.
Corrective Action:
WHILE DRIVING, INDICATING WARNING LIGHTS ON DASH START BLINKING (ABS, CHECK ENGINE, TRACTION, AND OTHERS), THEN THE ENGINE GOES INTO LOW HEAR AND STAYS UNTIL THE VEHICLE IS TURNED OFF AND BACK ON. DURING THESE EPISODES THE SPEED ODOMETER IS ERRATIC. ALSO WHEN IN THIS STATE, THE REVERSE GEAR DOES NOT ENGAGE. WHEN THIS STARTED IT WAS A ONCE A MONTH PROBLEM, THEN WEEKLY, NOW IT HAPPENS DAILY/HOURLY. IT STARTED AT APPROXIMATELY 40,000 MILES. THIS HAPPENS WHILE DRIVING ON CITY STREETS AND HIGHWAY, MOST OF THE TIME AT STOPS AND LOWER SPEEDS BUT DOES HAPPEN ON FREEWAY TOO.
Additional Notes:
WHILE DRIVING, INDICATING WARNING LIGHTS ON DASH START BLINKING (ABS, CHECK ENGINE, TRACTION, AND OTHERS), THEN THE ENGINE GOES INTO LOW HEAR AND STAYS UNTIL THE VEHICLE IS TURNED OFF AND BACK ON. DURING THESE EPISODES THE SPEED ODOMETER IS ERRATIC. ALSO WHEN IN THIS STATE, THE REVERSE GEAR DOES NOT ENGAGE. WHEN THIS STARTED IT WAS A ONCE A MONTH PROBLEM, THEN WEEKLY, NOW IT HAPPENS DAILY/HOURLY. IT STARTED AT APPROXIMATELY 40,000 MILES. THIS HAPPENS WHILE DRIVING ON CITY STREETS AND HIGHWAY, MOST OF THE TIME AT STOPS AND LOWER SPEEDS BUT DOES HAPPEN ON FREEWAY TOO.
Mfg Campaign: 11152522
Recall Date: Nov 19, 2018
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING, INDICATING WARNING LIGHTS ON DASH START BLINKING (ABS, CHECK ENGINE, TRACTION, AND OTHERS), THEN THE ENGINE GOES INTO LOW HEAR AND STAYS UNTIL THE VEHICLE IS TURNED OFF AND BACK ON. DURING THESE EPISODES THE SPEED ODOMETER IS ERRATIC. ALSO WHEN IN THIS STATE, THE REVERSE GEAR DOES NOT ENGAGE. WHEN THIS STARTED IT WAS A ONCE A MONTH PROBLEM, THEN WEEKLY, NOW IT HAPPENS DAILY/HOURLY. IT STARTED AT APPROXIMATELY 40,000 MILES. THIS HAPPENS WHILE DRIVING ON CITY STREETS AND HIGHWAY, MOST OF THE TIME AT STOPS AND LOWER SPEEDS BUT DOES HAPPEN ON FREEWAY TOO.
Corrective Action:
WHILE DRIVING, INDICATING WARNING LIGHTS ON DASH START BLINKING (ABS, CHECK ENGINE, TRACTION, AND OTHERS), THEN THE ENGINE GOES INTO LOW HEAR AND STAYS UNTIL THE VEHICLE IS TURNED OFF AND BACK ON. DURING THESE EPISODES THE SPEED ODOMETER IS ERRATIC. ALSO WHEN IN THIS STATE, THE REVERSE GEAR DOES NOT ENGAGE. WHEN THIS STARTED IT WAS A ONCE A MONTH PROBLEM, THEN WEEKLY, NOW IT HAPPENS DAILY/HOURLY. IT STARTED AT APPROXIMATELY 40,000 MILES. THIS HAPPENS WHILE DRIVING ON CITY STREETS AND HIGHWAY, MOST OF THE TIME AT STOPS AND LOWER SPEEDS BUT DOES HAPPEN ON FREEWAY TOO.
Additional Notes:
WHILE DRIVING, INDICATING WARNING LIGHTS ON DASH START BLINKING (ABS, CHECK ENGINE, TRACTION, AND OTHERS), THEN THE ENGINE GOES INTO LOW HEAR AND STAYS UNTIL THE VEHICLE IS TURNED OFF AND BACK ON. DURING THESE EPISODES THE SPEED ODOMETER IS ERRATIC. ALSO WHEN IN THIS STATE, THE REVERSE GEAR DOES NOT ENGAGE. WHEN THIS STARTED IT WAS A ONCE A MONTH PROBLEM, THEN WEEKLY, NOW IT HAPPENS DAILY/HOURLY. IT STARTED AT APPROXIMATELY 40,000 MILES. THIS HAPPENS WHILE DRIVING ON CITY STREETS AND HIGHWAY, MOST OF THE TIME AT STOPS AND LOWER SPEEDS BUT DOES HAPPEN ON FREEWAY TOO.
Mfg Campaign: 11152522
Recall Date: Nov 19, 2018
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Corrective Action:
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Additional Notes:
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Mfg Campaign: 11139656
Recall Date: Oct 11, 2018
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Corrective Action:
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Additional Notes:
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Mfg Campaign: 11139656
Recall Date: Oct 11, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Corrective Action:
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Additional Notes:
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Mfg Campaign: 11139656
Recall Date: Oct 11, 2018
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
2016 SCION IA. BRAKES MAKE LOUD NOISE WHEN APPLIED AFTER COLD START OR LONG PERIOD OF TIME ENGINE IS OFF. NOISE DISAPPEARS AFTER 3-5 BRAKE ATTEMPTS AND BRIEFLY SHOWS UP AGAIN AFTERWARDS. THIS ISSUE HAS BEEN HAPPENING FOR THE LAST 6 MONTHS.
Corrective Action:
2016 SCION IA. BRAKES MAKE LOUD NOISE WHEN APPLIED AFTER COLD START OR LONG PERIOD OF TIME ENGINE IS OFF. NOISE DISAPPEARS AFTER 3-5 BRAKE ATTEMPTS AND BRIEFLY SHOWS UP AGAIN AFTERWARDS. THIS ISSUE HAS BEEN HAPPENING FOR THE LAST 6 MONTHS.
Additional Notes:
2016 SCION IA. BRAKES MAKE LOUD NOISE WHEN APPLIED AFTER COLD START OR LONG PERIOD OF TIME ENGINE IS OFF. NOISE DISAPPEARS AFTER 3-5 BRAKE ATTEMPTS AND BRIEFLY SHOWS UP AGAIN AFTERWARDS. THIS ISSUE HAS BEEN HAPPENING FOR THE LAST 6 MONTHS.
Mfg Campaign: 11139369
Recall Date: Oct 9, 2018
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SCION IA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. UPON ACCELERATING THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS STRUCK (T-BONED) BY ANOTHER VEHICLE ON THE FRONT PASSENGER DOOR. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT'S OLDER SON SUSTAINED WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SCION IA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. UPON ACCELERATING THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS STRUCK (T-BONED) BY ANOTHER VEHICLE ON THE FRONT PASSENGER DOOR. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT'S OLDER SON SUSTAINED WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SCION IA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. UPON ACCELERATING THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS STRUCK (T-BONED) BY ANOTHER VEHICLE ON THE FRONT PASSENGER DOOR. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT'S OLDER SON SUSTAINED WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11123000
Recall Date: Aug 28, 2018
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES MAKE LOUD NOISE WHEN APPLIED AFTER COLD START OR LONG PERIOD OF TIME ENGINE IS OFF. NOISE DISAPPEARS AFTER 2-3 BRAKE ATTEMPTS AND BRIEFLY SHOWS UP AGAIN AFTERWARDS.
Corrective Action:
BRAKES MAKE LOUD NOISE WHEN APPLIED AFTER COLD START OR LONG PERIOD OF TIME ENGINE IS OFF. NOISE DISAPPEARS AFTER 2-3 BRAKE ATTEMPTS AND BRIEFLY SHOWS UP AGAIN AFTERWARDS.
Additional Notes:
BRAKES MAKE LOUD NOISE WHEN APPLIED AFTER COLD START OR LONG PERIOD OF TIME ENGINE IS OFF. NOISE DISAPPEARS AFTER 2-3 BRAKE ATTEMPTS AND BRIEFLY SHOWS UP AGAIN AFTERWARDS.
Mfg Campaign: 11102895
Recall Date: Jun 20, 2018
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
FOUR TIMES NOW( ON DIFFERENT OCCASIONS) AFTER SHIFTING THE CAR INTO REVERSE THE ENGINE MADE HORRIBLE GRINDING SOUNDS AND THE CAR BEGAN TO LURCH VIOLENTLY AS I ATTEPMPTED TO BACK UP. IT EVENTUALLY STALLED OUT COMPLETELY. ON ONE OCCASION I WAS ABLE TO HAVE SOMEBODY SHIFT THE CAR INTO REVERSE SO I COULD LOOK UNDER THE HOOD WHILE THE CAR WAS GRINDING AND LURCHING. I SAW THE ENGINE START TO VIBRATE AND THEN DUMP FORWARD AND THEN REPEAT THAT CYCLE. I DO HAVE VIDEO OF THE EVENT ON MY PHONE BUT I AM NOT ABLE TO DOWNLOAD IT TO THIS LAP TOP.
Corrective Action:
FOUR TIMES NOW( ON DIFFERENT OCCASIONS) AFTER SHIFTING THE CAR INTO REVERSE THE ENGINE MADE HORRIBLE GRINDING SOUNDS AND THE CAR BEGAN TO LURCH VIOLENTLY AS I ATTEPMPTED TO BACK UP. IT EVENTUALLY STALLED OUT COMPLETELY. ON ONE OCCASION I WAS ABLE TO HAVE SOMEBODY SHIFT THE CAR INTO REVERSE SO I COULD LOOK UNDER THE HOOD WHILE THE CAR WAS GRINDING AND LURCHING. I SAW THE ENGINE START TO VIBRATE AND THEN DUMP FORWARD AND THEN REPEAT THAT CYCLE. I DO HAVE VIDEO OF THE EVENT ON MY PHONE BUT I AM NOT ABLE TO DOWNLOAD IT TO THIS LAP TOP.
Additional Notes:
FOUR TIMES NOW( ON DIFFERENT OCCASIONS) AFTER SHIFTING THE CAR INTO REVERSE THE ENGINE MADE HORRIBLE GRINDING SOUNDS AND THE CAR BEGAN TO LURCH VIOLENTLY AS I ATTEPMPTED TO BACK UP. IT EVENTUALLY STALLED OUT COMPLETELY. ON ONE OCCASION I WAS ABLE TO HAVE SOMEBODY SHIFT THE CAR INTO REVERSE SO I COULD LOOK UNDER THE HOOD WHILE THE CAR WAS GRINDING AND LURCHING. I SAW THE ENGINE START TO VIBRATE AND THEN DUMP FORWARD AND THEN REPEAT THAT CYCLE. I DO HAVE VIDEO OF THE EVENT ON MY PHONE BUT I AM NOT ABLE TO DOWNLOAD IT TO THIS LAP TOP.
Mfg Campaign: 11082332
Recall Date: Apr 1, 2018
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
FOUR TIMES NOW( ON DIFFERENT OCCASIONS) AFTER SHIFTING THE CAR INTO REVERSE THE ENGINE MADE HORRIBLE GRINDING SOUNDS AND THE CAR BEGAN TO LURCH VIOLENTLY AS I ATTEPMPTED TO BACK UP. IT EVENTUALLY STALLED OUT COMPLETELY. ON ONE OCCASION I WAS ABLE TO HAVE SOMEBODY SHIFT THE CAR INTO REVERSE SO I COULD LOOK UNDER THE HOOD WHILE THE CAR WAS GRINDING AND LURCHING. I SAW THE ENGINE START TO VIBRATE AND THEN DUMP FORWARD AND THEN REPEAT THAT CYCLE. I DO HAVE VIDEO OF THE EVENT ON MY PHONE BUT I AM NOT ABLE TO DOWNLOAD IT TO THIS LAP TOP.
Corrective Action:
FOUR TIMES NOW( ON DIFFERENT OCCASIONS) AFTER SHIFTING THE CAR INTO REVERSE THE ENGINE MADE HORRIBLE GRINDING SOUNDS AND THE CAR BEGAN TO LURCH VIOLENTLY AS I ATTEPMPTED TO BACK UP. IT EVENTUALLY STALLED OUT COMPLETELY. ON ONE OCCASION I WAS ABLE TO HAVE SOMEBODY SHIFT THE CAR INTO REVERSE SO I COULD LOOK UNDER THE HOOD WHILE THE CAR WAS GRINDING AND LURCHING. I SAW THE ENGINE START TO VIBRATE AND THEN DUMP FORWARD AND THEN REPEAT THAT CYCLE. I DO HAVE VIDEO OF THE EVENT ON MY PHONE BUT I AM NOT ABLE TO DOWNLOAD IT TO THIS LAP TOP.
Additional Notes:
FOUR TIMES NOW( ON DIFFERENT OCCASIONS) AFTER SHIFTING THE CAR INTO REVERSE THE ENGINE MADE HORRIBLE GRINDING SOUNDS AND THE CAR BEGAN TO LURCH VIOLENTLY AS I ATTEPMPTED TO BACK UP. IT EVENTUALLY STALLED OUT COMPLETELY. ON ONE OCCASION I WAS ABLE TO HAVE SOMEBODY SHIFT THE CAR INTO REVERSE SO I COULD LOOK UNDER THE HOOD WHILE THE CAR WAS GRINDING AND LURCHING. I SAW THE ENGINE START TO VIBRATE AND THEN DUMP FORWARD AND THEN REPEAT THAT CYCLE. I DO HAVE VIDEO OF THE EVENT ON MY PHONE BUT I AM NOT ABLE TO DOWNLOAD IT TO THIS LAP TOP.
Mfg Campaign: 11082332
Recall Date: Apr 1, 2018
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
IS DIFFCULT TO BUY TIRES FOR THIS CAR BECAUSE OF THE DEALERS NEVER HAVE IN STOCK THIS SIZE TIRE TOYOTA DEALERS HAVE TO ORDER FOR YOU NEVER HAVE IN STOCK OTHER TIRE DEALERS HAVE TO ORDER FOR YOU ALSO MORE EXPENSIVE TO ORDER
Corrective Action:
IS DIFFCULT TO BUY TIRES FOR THIS CAR BECAUSE OF THE DEALERS NEVER HAVE IN STOCK THIS SIZE TIRE TOYOTA DEALERS HAVE TO ORDER FOR YOU NEVER HAVE IN STOCK OTHER TIRE DEALERS HAVE TO ORDER FOR YOU ALSO MORE EXPENSIVE TO ORDER
Additional Notes:
IS DIFFCULT TO BUY TIRES FOR THIS CAR BECAUSE OF THE DEALERS NEVER HAVE IN STOCK THIS SIZE TIRE TOYOTA DEALERS HAVE TO ORDER FOR YOU NEVER HAVE IN STOCK OTHER TIRE DEALERS HAVE TO ORDER FOR YOU ALSO MORE EXPENSIVE TO ORDER
Mfg Campaign: 11020378
Recall Date: Aug 29, 2017
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNED A 2016 SCION IA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE WHILE STOPPED. THE VEHICLE WAS TAKEN TO DAVID WILSON'S TOYOTA OF LAS VEGAS (3255 E SAHARA AVE, LAS VEGAS, NV 89104 (702) 457-2000), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT HE NO LONGER OWNED THE VEHICLE DUE TO THE ACCELERATION ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. ...UPDATED 10/19/17 *BF UPDATED 12/12/2017*JS
Corrective Action:
TL* THE CONTACT OWNED A 2016 SCION IA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE WHILE STOPPED. THE VEHICLE WAS TAKEN TO DAVID WILSON'S TOYOTA OF LAS VEGAS (3255 E SAHARA AVE, LAS VEGAS, NV 89104 (702) 457-2000), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT HE NO LONGER OWNED THE VEHICLE DUE TO THE ACCELERATION ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. ...UPDATED 10/19/17 *BF UPDATED 12/12/2017*JS
Additional Notes:
TL* THE CONTACT OWNED A 2016 SCION IA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE WHILE STOPPED. THE VEHICLE WAS TAKEN TO DAVID WILSON'S TOYOTA OF LAS VEGAS (3255 E SAHARA AVE, LAS VEGAS, NV 89104 (702) 457-2000), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT HE NO LONGER OWNED THE VEHICLE DUE TO THE ACCELERATION ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. ...UPDATED 10/19/17 *BF UPDATED 12/12/2017*JS
Mfg Campaign: 11012571
Recall Date: Aug 3, 2017
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNED A 2016 SCION IA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE WHILE STOPPED. THE VEHICLE WAS TAKEN TO DAVID WILSON'S TOYOTA OF LAS VEGAS (3255 E SAHARA AVE, LAS VEGAS, NV 89104 (702) 457-2000), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT HE NO LONGER OWNED THE VEHICLE DUE TO THE ACCELERATION ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. ...UPDATED 10/19/17 *BF UPDATED 12/12/2017*JS
Corrective Action:
TL* THE CONTACT OWNED A 2016 SCION IA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE WHILE STOPPED. THE VEHICLE WAS TAKEN TO DAVID WILSON'S TOYOTA OF LAS VEGAS (3255 E SAHARA AVE, LAS VEGAS, NV 89104 (702) 457-2000), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT HE NO LONGER OWNED THE VEHICLE DUE TO THE ACCELERATION ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. ...UPDATED 10/19/17 *BF UPDATED 12/12/2017*JS
Additional Notes:
TL* THE CONTACT OWNED A 2016 SCION IA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE WHILE STOPPED. THE VEHICLE WAS TAKEN TO DAVID WILSON'S TOYOTA OF LAS VEGAS (3255 E SAHARA AVE, LAS VEGAS, NV 89104 (702) 457-2000), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT HE NO LONGER OWNED THE VEHICLE DUE TO THE ACCELERATION ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. ...UPDATED 10/19/17 *BF UPDATED 12/12/2017*JS
Mfg Campaign: 11012571
Recall Date: Aug 3, 2017
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
@ 9851 MILES, PICKED UP THE CAR FROM AN OIL CHANGE (IN NOV. 2016.) NOTICED A LIGHT SHAKING WHEN AT A COMPLETE STOP AT STOP LIGHT. THE ISSUE CONTINUED RANDOMLY, AT FIRST NOT VERY OFTEN, THEN STARTED HAPPENING MORE AND MORE OFTEN AND BECAME MORE AND MORE INTENSE AT TIMES. CAR IS AT 18,029 MILES (6/28/17,) AND IT STILL CONTINUES TO RANDOMLY HAPPEN. HAVE TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES, THEY DO NOT KNOW WHAT'S WRONG WITH IT, NO SERVICE/ENGINE LIGHTS OR CODES. THE SERVICE MANAGER AND SERVICE ADVISOR WITNESSED THE PROBLEM IN THE SERVICE BAY. I HAVE BEEN TOLD IT IS "CHARACTERISTIC" OF THE VEHICLE (BUT DIDN'T HAPPEN FOR THE FIRST 9851 MILES,) AND I HAVE ALSO BEEN TOLD I PUT "BAD GAS" IN IT (ALTHOUGH IT'S BEEN DRIVEN 8,358 MILES SINCE IT STARTED AND THERE HAVE BEEN NUMEROUS TYPES OF GAS FROM NUMEROUS GAS STATIONS PUT IN THE VEHICLE.) IT STILL HAPPENS RANDOMLY, IT DOESN'T MATTER IF THE AC IS ON OR OFF, HOW LONG IT BEEN DRIVEN, THE TYPE OF GAS THAT IS IN IT, OR WHAT THE TEMPERATURE IS OUTSIDE. MANUFACTURERS REP COULD NOT "RECREATE" THE INTERMITTENT PROBLEM, ARBITRATOR SAID THE 20 OR SO VIDEOS I RECORDED OF THINGS SHAKING IN MY VEHICLE WHEN IT DOES HAPPEN, WAS NOT "CREDITBLE EVIDENCE." I WOULD LIKE THE ISSUE I'M EXPERIENCING WITH MY CAR TO BE POSTED ON THE NHSTA WEBSITE UNDER PROBLEMS, JUST IN CASE OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE.
Corrective Action:
@ 9851 MILES, PICKED UP THE CAR FROM AN OIL CHANGE (IN NOV. 2016.) NOTICED A LIGHT SHAKING WHEN AT A COMPLETE STOP AT STOP LIGHT. THE ISSUE CONTINUED RANDOMLY, AT FIRST NOT VERY OFTEN, THEN STARTED HAPPENING MORE AND MORE OFTEN AND BECAME MORE AND MORE INTENSE AT TIMES. CAR IS AT 18,029 MILES (6/28/17,) AND IT STILL CONTINUES TO RANDOMLY HAPPEN. HAVE TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES, THEY DO NOT KNOW WHAT'S WRONG WITH IT, NO SERVICE/ENGINE LIGHTS OR CODES. THE SERVICE MANAGER AND SERVICE ADVISOR WITNESSED THE PROBLEM IN THE SERVICE BAY. I HAVE BEEN TOLD IT IS "CHARACTERISTIC" OF THE VEHICLE (BUT DIDN'T HAPPEN FOR THE FIRST 9851 MILES,) AND I HAVE ALSO BEEN TOLD I PUT "BAD GAS" IN IT (ALTHOUGH IT'S BEEN DRIVEN 8,358 MILES SINCE IT STARTED AND THERE HAVE BEEN NUMEROUS TYPES OF GAS FROM NUMEROUS GAS STATIONS PUT IN THE VEHICLE.) IT STILL HAPPENS RANDOMLY, IT DOESN'T MATTER IF THE AC IS ON OR OFF, HOW LONG IT BEEN DRIVEN, THE TYPE OF GAS THAT IS IN IT, OR WHAT THE TEMPERATURE IS OUTSIDE. MANUFACTURERS REP COULD NOT "RECREATE" THE INTERMITTENT PROBLEM, ARBITRATOR SAID THE 20 OR SO VIDEOS I RECORDED OF THINGS SHAKING IN MY VEHICLE WHEN IT DOES HAPPEN, WAS NOT "CREDITBLE EVIDENCE." I WOULD LIKE THE ISSUE I'M EXPERIENCING WITH MY CAR TO BE POSTED ON THE NHSTA WEBSITE UNDER PROBLEMS, JUST IN CASE OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE.
Additional Notes:
@ 9851 MILES, PICKED UP THE CAR FROM AN OIL CHANGE (IN NOV. 2016.) NOTICED A LIGHT SHAKING WHEN AT A COMPLETE STOP AT STOP LIGHT. THE ISSUE CONTINUED RANDOMLY, AT FIRST NOT VERY OFTEN, THEN STARTED HAPPENING MORE AND MORE OFTEN AND BECAME MORE AND MORE INTENSE AT TIMES. CAR IS AT 18,029 MILES (6/28/17,) AND IT STILL CONTINUES TO RANDOMLY HAPPEN. HAVE TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES, THEY DO NOT KNOW WHAT'S WRONG WITH IT, NO SERVICE/ENGINE LIGHTS OR CODES. THE SERVICE MANAGER AND SERVICE ADVISOR WITNESSED THE PROBLEM IN THE SERVICE BAY. I HAVE BEEN TOLD IT IS "CHARACTERISTIC" OF THE VEHICLE (BUT DIDN'T HAPPEN FOR THE FIRST 9851 MILES,) AND I HAVE ALSO BEEN TOLD I PUT "BAD GAS" IN IT (ALTHOUGH IT'S BEEN DRIVEN 8,358 MILES SINCE IT STARTED AND THERE HAVE BEEN NUMEROUS TYPES OF GAS FROM NUMEROUS GAS STATIONS PUT IN THE VEHICLE.) IT STILL HAPPENS RANDOMLY, IT DOESN'T MATTER IF THE AC IS ON OR OFF, HOW LONG IT BEEN DRIVEN, THE TYPE OF GAS THAT IS IN IT, OR WHAT THE TEMPERATURE IS OUTSIDE. MANUFACTURERS REP COULD NOT "RECREATE" THE INTERMITTENT PROBLEM, ARBITRATOR SAID THE 20 OR SO VIDEOS I RECORDED OF THINGS SHAKING IN MY VEHICLE WHEN IT DOES HAPPEN, WAS NOT "CREDITBLE EVIDENCE." I WOULD LIKE THE ISSUE I'M EXPERIENCING WITH MY CAR TO BE POSTED ON THE NHSTA WEBSITE UNDER PROBLEMS, JUST IN CASE OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE.
Mfg Campaign: 11001922
Recall Date: Jun 28, 2017
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
@ 9851 MILES, PICKED UP THE CAR FROM AN OIL CHANGE (IN NOV. 2016.) NOTICED A LIGHT SHAKING WHEN AT A COMPLETE STOP AT STOP LIGHT. THE ISSUE CONTINUED RANDOMLY, AT FIRST NOT VERY OFTEN, THEN STARTED HAPPENING MORE AND MORE OFTEN AND BECAME MORE AND MORE INTENSE AT TIMES. CAR IS AT 18,029 MILES (6/28/17,) AND IT STILL CONTINUES TO RANDOMLY HAPPEN. HAVE TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES, THEY DO NOT KNOW WHAT'S WRONG WITH IT, NO SERVICE/ENGINE LIGHTS OR CODES. THE SERVICE MANAGER AND SERVICE ADVISOR WITNESSED THE PROBLEM IN THE SERVICE BAY. I HAVE BEEN TOLD IT IS "CHARACTERISTIC" OF THE VEHICLE (BUT DIDN'T HAPPEN FOR THE FIRST 9851 MILES,) AND I HAVE ALSO BEEN TOLD I PUT "BAD GAS" IN IT (ALTHOUGH IT'S BEEN DRIVEN 8,358 MILES SINCE IT STARTED AND THERE HAVE BEEN NUMEROUS TYPES OF GAS FROM NUMEROUS GAS STATIONS PUT IN THE VEHICLE.) IT STILL HAPPENS RANDOMLY, IT DOESN'T MATTER IF THE AC IS ON OR OFF, HOW LONG IT BEEN DRIVEN, THE TYPE OF GAS THAT IS IN IT, OR WHAT THE TEMPERATURE IS OUTSIDE. MANUFACTURERS REP COULD NOT "RECREATE" THE INTERMITTENT PROBLEM, ARBITRATOR SAID THE 20 OR SO VIDEOS I RECORDED OF THINGS SHAKING IN MY VEHICLE WHEN IT DOES HAPPEN, WAS NOT "CREDITBLE EVIDENCE." I WOULD LIKE THE ISSUE I'M EXPERIENCING WITH MY CAR TO BE POSTED ON THE NHSTA WEBSITE UNDER PROBLEMS, JUST IN CASE OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE.
Corrective Action:
@ 9851 MILES, PICKED UP THE CAR FROM AN OIL CHANGE (IN NOV. 2016.) NOTICED A LIGHT SHAKING WHEN AT A COMPLETE STOP AT STOP LIGHT. THE ISSUE CONTINUED RANDOMLY, AT FIRST NOT VERY OFTEN, THEN STARTED HAPPENING MORE AND MORE OFTEN AND BECAME MORE AND MORE INTENSE AT TIMES. CAR IS AT 18,029 MILES (6/28/17,) AND IT STILL CONTINUES TO RANDOMLY HAPPEN. HAVE TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES, THEY DO NOT KNOW WHAT'S WRONG WITH IT, NO SERVICE/ENGINE LIGHTS OR CODES. THE SERVICE MANAGER AND SERVICE ADVISOR WITNESSED THE PROBLEM IN THE SERVICE BAY. I HAVE BEEN TOLD IT IS "CHARACTERISTIC" OF THE VEHICLE (BUT DIDN'T HAPPEN FOR THE FIRST 9851 MILES,) AND I HAVE ALSO BEEN TOLD I PUT "BAD GAS" IN IT (ALTHOUGH IT'S BEEN DRIVEN 8,358 MILES SINCE IT STARTED AND THERE HAVE BEEN NUMEROUS TYPES OF GAS FROM NUMEROUS GAS STATIONS PUT IN THE VEHICLE.) IT STILL HAPPENS RANDOMLY, IT DOESN'T MATTER IF THE AC IS ON OR OFF, HOW LONG IT BEEN DRIVEN, THE TYPE OF GAS THAT IS IN IT, OR WHAT THE TEMPERATURE IS OUTSIDE. MANUFACTURERS REP COULD NOT "RECREATE" THE INTERMITTENT PROBLEM, ARBITRATOR SAID THE 20 OR SO VIDEOS I RECORDED OF THINGS SHAKING IN MY VEHICLE WHEN IT DOES HAPPEN, WAS NOT "CREDITBLE EVIDENCE." I WOULD LIKE THE ISSUE I'M EXPERIENCING WITH MY CAR TO BE POSTED ON THE NHSTA WEBSITE UNDER PROBLEMS, JUST IN CASE OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE.
Additional Notes:
@ 9851 MILES, PICKED UP THE CAR FROM AN OIL CHANGE (IN NOV. 2016.) NOTICED A LIGHT SHAKING WHEN AT A COMPLETE STOP AT STOP LIGHT. THE ISSUE CONTINUED RANDOMLY, AT FIRST NOT VERY OFTEN, THEN STARTED HAPPENING MORE AND MORE OFTEN AND BECAME MORE AND MORE INTENSE AT TIMES. CAR IS AT 18,029 MILES (6/28/17,) AND IT STILL CONTINUES TO RANDOMLY HAPPEN. HAVE TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES, THEY DO NOT KNOW WHAT'S WRONG WITH IT, NO SERVICE/ENGINE LIGHTS OR CODES. THE SERVICE MANAGER AND SERVICE ADVISOR WITNESSED THE PROBLEM IN THE SERVICE BAY. I HAVE BEEN TOLD IT IS "CHARACTERISTIC" OF THE VEHICLE (BUT DIDN'T HAPPEN FOR THE FIRST 9851 MILES,) AND I HAVE ALSO BEEN TOLD I PUT "BAD GAS" IN IT (ALTHOUGH IT'S BEEN DRIVEN 8,358 MILES SINCE IT STARTED AND THERE HAVE BEEN NUMEROUS TYPES OF GAS FROM NUMEROUS GAS STATIONS PUT IN THE VEHICLE.) IT STILL HAPPENS RANDOMLY, IT DOESN'T MATTER IF THE AC IS ON OR OFF, HOW LONG IT BEEN DRIVEN, THE TYPE OF GAS THAT IS IN IT, OR WHAT THE TEMPERATURE IS OUTSIDE. MANUFACTURERS REP COULD NOT "RECREATE" THE INTERMITTENT PROBLEM, ARBITRATOR SAID THE 20 OR SO VIDEOS I RECORDED OF THINGS SHAKING IN MY VEHICLE WHEN IT DOES HAPPEN, WAS NOT "CREDITBLE EVIDENCE." I WOULD LIKE THE ISSUE I'M EXPERIENCING WITH MY CAR TO BE POSTED ON THE NHSTA WEBSITE UNDER PROBLEMS, JUST IN CASE OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE.
Mfg Campaign: 11001922
Recall Date: Jun 28, 2017
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SCION IA. WHILE AT A STOP, ANOTHER VEHICLE WENT THROUGH A STOP LIGHT AND CRASHED INTO THE FRONT PASSENGER AND DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE OTHER VEHICLE LEFT THE SCENE OF THE CRASH. THE FRONT AIR BAGS DEPLOYED WITH FORCE. THE DRIVER AND FRONT PASSENGER SUSTAINED HEAD INJURIES AND PAIN TO THE NECK, BACK, AND LEGS. MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD INVESTIGATE THE IMPACT OF THE AIR BAGS, WHICH DEPLOYED WITH EXTREME FORCE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE INSURANCE COMPANY AND THE MANUFACTURER CONCERNING THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SCION IA. WHILE AT A STOP, ANOTHER VEHICLE WENT THROUGH A STOP LIGHT AND CRASHED INTO THE FRONT PASSENGER AND DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE OTHER VEHICLE LEFT THE SCENE OF THE CRASH. THE FRONT AIR BAGS DEPLOYED WITH FORCE. THE DRIVER AND FRONT PASSENGER SUSTAINED HEAD INJURIES AND PAIN TO THE NECK, BACK, AND LEGS. MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD INVESTIGATE THE IMPACT OF THE AIR BAGS, WHICH DEPLOYED WITH EXTREME FORCE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE INSURANCE COMPANY AND THE MANUFACTURER CONCERNING THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SCION IA. WHILE AT A STOP, ANOTHER VEHICLE WENT THROUGH A STOP LIGHT AND CRASHED INTO THE FRONT PASSENGER AND DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE OTHER VEHICLE LEFT THE SCENE OF THE CRASH. THE FRONT AIR BAGS DEPLOYED WITH FORCE. THE DRIVER AND FRONT PASSENGER SUSTAINED HEAD INJURIES AND PAIN TO THE NECK, BACK, AND LEGS. MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD INVESTIGATE THE IMPACT OF THE AIR BAGS, WHICH DEPLOYED WITH EXTREME FORCE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE INSURANCE COMPANY AND THE MANUFACTURER CONCERNING THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 10994995
Recall Date: Jun 13, 2017
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY DEALER LOST MY KEY, AFTER THE GAVE ME THE CAR AND I DROVE OFF TO COSTCO WITHOUT NOTICING I DIDN'T HAVE THE KEY, FOUND OUT THE CAR IS STARTING WITHOUT THE KEY IN THE CAR. DEALER KEPT WITH THE CAR WHILE TOYOTA CORP DECIDE HOW TO FIX THE PROBLEM, THE GAVE ME A LOANER CAR WHILE THEY DO THE JOB.
Corrective Action:
MY DEALER LOST MY KEY, AFTER THE GAVE ME THE CAR AND I DROVE OFF TO COSTCO WITHOUT NOTICING I DIDN'T HAVE THE KEY, FOUND OUT THE CAR IS STARTING WITHOUT THE KEY IN THE CAR. DEALER KEPT WITH THE CAR WHILE TOYOTA CORP DECIDE HOW TO FIX THE PROBLEM, THE GAVE ME A LOANER CAR WHILE THEY DO THE JOB.
Additional Notes:
MY DEALER LOST MY KEY, AFTER THE GAVE ME THE CAR AND I DROVE OFF TO COSTCO WITHOUT NOTICING I DIDN'T HAVE THE KEY, FOUND OUT THE CAR IS STARTING WITHOUT THE KEY IN THE CAR. DEALER KEPT WITH THE CAR WHILE TOYOTA CORP DECIDE HOW TO FIX THE PROBLEM, THE GAVE ME A LOANER CAR WHILE THEY DO THE JOB.
Mfg Campaign: 10983861
Recall Date: May 6, 2017
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I AM A 113 LB ADULT. WHENEVER I SIT ON A 2-INCH FOAM CUSHION IN THE PASSENGER SEAT OF OUR SCION IA, THE "PASSENGER AIRBAG OFF" WARNING ILLUMINATES ON THE DASHBOARD. THE SEAT IS TOO LOW AND HARD FOR ME TO SIT COMFORTABLY WITHOUT THE CUSHION, AND I ALSO HAVE TO USE IT WHEN I DRIVE THE SCION IA. BUT THE AIRBAGS SHOULD NOT BE OFF FOR PERSONS WEIGHING MORE THAN 85 LBS. THIS DOES NOT HAPPEN WHEN A PASSENGER WEIGHING OVER 125 LBS SITS ON THE CUSHION. BUT IT MEANS THAT FOR PASSENGERS WEIGHING BETWEEN 85 LBS AND 125 LBS, THERE WILL BE NO AIRBAG PROTECTION. I USED THE SAME CUSHION IN OUR 2015 MAZDA 3, WITH NO PROBLEM; SO CLEARLY THERE IS A PROBLEM WITH THE LOCATION OR FUNCTION OF THE SENSORS IN THE SCION IA. WHEN I TOOK IT TO THE DEALER, THE SERVICE DEPARTMENT RECOMMENDED EITHER NOT USING ANY SEAT CUSHION OR PUTTING A WEIGHT UNDER THE CUSHION, BUT DID NOT RECORD MY COMPLAINT. THIS IS AN ONGOING PROBLEM, SO THE DATE I ENTERED BELOW IS THE FIRST DAY I RODE AS A PASSENGER IN THE CAR. BY THE WAY, I DON'T KNOW WHY THE 2016 SCION IA IS NOT A RECOGNIZED MODEL IN YOUR SYSTEM.
Corrective Action:
I AM A 113 LB ADULT. WHENEVER I SIT ON A 2-INCH FOAM CUSHION IN THE PASSENGER SEAT OF OUR SCION IA, THE "PASSENGER AIRBAG OFF" WARNING ILLUMINATES ON THE DASHBOARD. THE SEAT IS TOO LOW AND HARD FOR ME TO SIT COMFORTABLY WITHOUT THE CUSHION, AND I ALSO HAVE TO USE IT WHEN I DRIVE THE SCION IA. BUT THE AIRBAGS SHOULD NOT BE OFF FOR PERSONS WEIGHING MORE THAN 85 LBS. THIS DOES NOT HAPPEN WHEN A PASSENGER WEIGHING OVER 125 LBS SITS ON THE CUSHION. BUT IT MEANS THAT FOR PASSENGERS WEIGHING BETWEEN 85 LBS AND 125 LBS, THERE WILL BE NO AIRBAG PROTECTION. I USED THE SAME CUSHION IN OUR 2015 MAZDA 3, WITH NO PROBLEM; SO CLEARLY THERE IS A PROBLEM WITH THE LOCATION OR FUNCTION OF THE SENSORS IN THE SCION IA. WHEN I TOOK IT TO THE DEALER, THE SERVICE DEPARTMENT RECOMMENDED EITHER NOT USING ANY SEAT CUSHION OR PUTTING A WEIGHT UNDER THE CUSHION, BUT DID NOT RECORD MY COMPLAINT. THIS IS AN ONGOING PROBLEM, SO THE DATE I ENTERED BELOW IS THE FIRST DAY I RODE AS A PASSENGER IN THE CAR. BY THE WAY, I DON'T KNOW WHY THE 2016 SCION IA IS NOT A RECOGNIZED MODEL IN YOUR SYSTEM.
Additional Notes:
I AM A 113 LB ADULT. WHENEVER I SIT ON A 2-INCH FOAM CUSHION IN THE PASSENGER SEAT OF OUR SCION IA, THE "PASSENGER AIRBAG OFF" WARNING ILLUMINATES ON THE DASHBOARD. THE SEAT IS TOO LOW AND HARD FOR ME TO SIT COMFORTABLY WITHOUT THE CUSHION, AND I ALSO HAVE TO USE IT WHEN I DRIVE THE SCION IA. BUT THE AIRBAGS SHOULD NOT BE OFF FOR PERSONS WEIGHING MORE THAN 85 LBS. THIS DOES NOT HAPPEN WHEN A PASSENGER WEIGHING OVER 125 LBS SITS ON THE CUSHION. BUT IT MEANS THAT FOR PASSENGERS WEIGHING BETWEEN 85 LBS AND 125 LBS, THERE WILL BE NO AIRBAG PROTECTION. I USED THE SAME CUSHION IN OUR 2015 MAZDA 3, WITH NO PROBLEM; SO CLEARLY THERE IS A PROBLEM WITH THE LOCATION OR FUNCTION OF THE SENSORS IN THE SCION IA. WHEN I TOOK IT TO THE DEALER, THE SERVICE DEPARTMENT RECOMMENDED EITHER NOT USING ANY SEAT CUSHION OR PUTTING A WEIGHT UNDER THE CUSHION, BUT DID NOT RECORD MY COMPLAINT. THIS IS AN ONGOING PROBLEM, SO THE DATE I ENTERED BELOW IS THE FIRST DAY I RODE AS A PASSENGER IN THE CAR. BY THE WAY, I DON'T KNOW WHY THE 2016 SCION IA IS NOT A RECOGNIZED MODEL IN YOUR SYSTEM.
Mfg Campaign: 10823574
Recall Date: Feb 1, 2016
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