Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: FSAM-1681
Recall Date: Jun 3, 2025
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC. (Rivian) is recalling certain 2022-2023 R1S and R1T vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1491
Recall Date: Jun 20, 2024
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1464
Recall Date: Jun 5, 2024
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T and R1S vehicles. The accelerator pedal may not detect when the driver releases the pedal, failing to activate "auto-hold" or "park" as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM 1342
Recall Date: Dec 21, 2023
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1331
Recall Date: Nov 21, 2023
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T and R1S vehicles. A faulty automatic locking retractor (ALR) sensor in the front passenger seat belt system may incorrectly report as ON when it is actually OFF, causing the suppression or improper deployment of the air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1166
Recall Date: Feb 22, 2023
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T, R1S, and EDV vehicles. The fastener connecting the front upper control arm and steering knuckle may have been improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM 997
Recall Date: Oct 6, 2022
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T and R1S vehicles. The front seat belt anchors may have been inadequately attached to the B-pillar.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-924
Recall Date: Aug 25, 2022
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T vehicles. The Occupant Classification System (OCS) may not deactivate the air bag when a child or child seat occupies the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-651
Recall Date: May 10, 2022
Consumer Complaints
56 ComplaintsRivian Automotive, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
While preparing to pull out of a parallel street parking space in my R1T with a car 3 feet in front of me, I stepped on the brake to engage Drive from Park. On releasing the brake, before stepping on the accelerator, the R1T surged at a high rate of speed hitting the car straight on, deploying the air bags in the car and blowing the rear window out of the car. The car was pushed past an empty space, 20 ft or more, into another parked car. This all happened in 2-4 seconds. The R1T surged as if the accelerator had been push to the floor surprising me and pushing me back on the driver seat. The R1T stopped when I braked. The car was totaled. The driver of the car was taken to the hospital with minor injuries but might lead to later back and neck injuries. At no time did the R1T's alarms activate. The R1T is estimated to go from zero to 60 MPH in 3 seconds. Although contacted and advised of the accident Rivian has not accepted responsibility or offered proof otherwise. The only way to prove if this accident was either driver error or systems error is to get an analysis of my R1T computer system for the 2-5 minutes before, during and after the accident. I have requested this report from Rivian 4 times and have spoken with 3 people and have 2 emails. At no time while speaking with Rivian employees was I told they cannot do the analysis, until the final response which came from the Rivian legal Department, sixteen days after my first request. The report stated - "Rivian requires a valid subpoena to provide vehicle data.” From my Rivian R1T computer screen: "Rivian Data Analysis: Shares precise location data with Rivian for data analysis, which are used to improve our products and services.” I do have an insurance case number and a police report number on this accident. We have owned the truck since 8/2022.
Corrective Action:
While preparing to pull out of a parallel street parking space in my R1T with a car 3 feet in front of me, I stepped on the brake to engage Drive from Park. On releasing the brake, before stepping on the accelerator, the R1T surged at a high rate of speed hitting the car straight on, deploying the air bags in the car and blowing the rear window out of the car. The car was pushed past an empty space, 20 ft or more, into another parked car. This all happened in 2-4 seconds. The R1T surged as if the accelerator had been push to the floor surprising me and pushing me back on the driver seat. The R1T stopped when I braked. The car was totaled. The driver of the car was taken to the hospital with minor injuries but might lead to later back and neck injuries. At no time did the R1T's alarms activate. The R1T is estimated to go from zero to 60 MPH in 3 seconds. Although contacted and advised of the accident Rivian has not accepted responsibility or offered proof otherwise. The only way to prove if this accident was either driver error or systems error is to get an analysis of my R1T computer system for the 2-5 minutes before, during and after the accident. I have requested this report from Rivian 4 times and have spoken with 3 people and have 2 emails. At no time while speaking with Rivian employees was I told they cannot do the analysis, until the final response which came from the Rivian legal Department, sixteen days after my first request. The report stated - "Rivian requires a valid subpoena to provide vehicle data.” From my Rivian R1T computer screen: "Rivian Data Analysis: Shares precise location data with Rivian for data analysis, which are used to improve our products and services.” I do have an insurance case number and a police report number on this accident. We have owned the truck since 8/2022.
Additional Notes:
While preparing to pull out of a parallel street parking space in my R1T with a car 3 feet in front of me, I stepped on the brake to engage Drive from Park. On releasing the brake, before stepping on the accelerator, the R1T surged at a high rate of speed hitting the car straight on, deploying the air bags in the car and blowing the rear window out of the car. The car was pushed past an empty space, 20 ft or more, into another parked car. This all happened in 2-4 seconds. The R1T surged as if the accelerator had been push to the floor surprising me and pushing me back on the driver seat. The R1T stopped when I braked. The car was totaled. The driver of the car was taken to the hospital with minor injuries but might lead to later back and neck injuries. At no time did the R1T's alarms activate. The R1T is estimated to go from zero to 60 MPH in 3 seconds. Although contacted and advised of the accident Rivian has not accepted responsibility or offered proof otherwise. The only way to prove if this accident was either driver error or systems error is to get an analysis of my R1T computer system for the 2-5 minutes before, during and after the accident. I have requested this report from Rivian 4 times and have spoken with 3 people and have 2 emails. At no time while speaking with Rivian employees was I told they cannot do the analysis, until the final response which came from the Rivian legal Department, sixteen days after my first request. The report stated - "Rivian requires a valid subpoena to provide vehicle data.” From my Rivian R1T computer screen: "Rivian Data Analysis: Shares precise location data with Rivian for data analysis, which are used to improve our products and services.” I do have an insurance case number and a police report number on this accident. We have owned the truck since 8/2022.
Mfg Campaign: 11504269
Recall Date: Jan 29, 2023
Rivian Automotive, Llc
Defect Description:
STEERING
Potential Consequences:
The vehicle constantly pulls to the right, causing a completely worn tire 10k miles. Rivian states no one but them can do an ailment and I need to drive 4.5 hrs each way to get alignment done, w/on reimbursement of time or tire. Their is no way this is factual that they are the only ones that can do alignment. If true they should pick truck up and fix it. No way one in six months should a tire get worn.
Corrective Action:
The vehicle constantly pulls to the right, causing a completely worn tire 10k miles. Rivian states no one but them can do an ailment and I need to drive 4.5 hrs each way to get alignment done, w/on reimbursement of time or tire. Their is no way this is factual that they are the only ones that can do alignment. If true they should pick truck up and fix it. No way one in six months should a tire get worn.
Additional Notes:
The vehicle constantly pulls to the right, causing a completely worn tire 10k miles. Rivian states no one but them can do an ailment and I need to drive 4.5 hrs each way to get alignment done, w/on reimbursement of time or tire. Their is no way this is factual that they are the only ones that can do alignment. If true they should pick truck up and fix it. No way one in six months should a tire get worn.
Mfg Campaign: 11503544
Recall Date: Jan 25, 2023
Rivian Automotive, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Glass used on windshield is weak. I've had multiple chips on the glass in the first 3000 miles of use. Seems prevalent on other trucks as well.
Corrective Action:
Glass used on windshield is weak. I've had multiple chips on the glass in the first 3000 miles of use. Seems prevalent on other trucks as well.
Additional Notes:
Glass used on windshield is weak. I've had multiple chips on the glass in the first 3000 miles of use. Seems prevalent on other trucks as well.
Mfg Campaign: 11497164
Recall Date: Dec 12, 2022
Rivian Automotive, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck was parked on a moderate slope (maybe 10-15 degrees), on a gravel driveway in slightly icy conditions. After 1-2 minutes in "park", the steering wheel began turning and the truck started moving backwards down the slope. It stopped when I pressed on the brakes. I immediately moved the truck to a flatter area. I was able to reproduce this effect multiple times on similar slopes that day. I would put the truck into park. It would be stable and stationary for 1-2 minutes. The steering wheel would then start to turn and the truck would start to move. The front wheels were rolling. I think the back wheels were sliding, but I'm not totally sure. The truck is presently at the Rivian Service Center being inspected. I've attached a photo of the truck on a slope where I could recreate the problem. There was some ice in tire tracks from the day before, but the truck never lost any traction while driving. I have video from the inside of the steering wheel starting to move on one of these occasions.
Corrective Action:
The truck was parked on a moderate slope (maybe 10-15 degrees), on a gravel driveway in slightly icy conditions. After 1-2 minutes in "park", the steering wheel began turning and the truck started moving backwards down the slope. It stopped when I pressed on the brakes. I immediately moved the truck to a flatter area. I was able to reproduce this effect multiple times on similar slopes that day. I would put the truck into park. It would be stable and stationary for 1-2 minutes. The steering wheel would then start to turn and the truck would start to move. The front wheels were rolling. I think the back wheels were sliding, but I'm not totally sure. The truck is presently at the Rivian Service Center being inspected. I've attached a photo of the truck on a slope where I could recreate the problem. There was some ice in tire tracks from the day before, but the truck never lost any traction while driving. I have video from the inside of the steering wheel starting to move on one of these occasions.
Additional Notes:
The truck was parked on a moderate slope (maybe 10-15 degrees), on a gravel driveway in slightly icy conditions. After 1-2 minutes in "park", the steering wheel began turning and the truck started moving backwards down the slope. It stopped when I pressed on the brakes. I immediately moved the truck to a flatter area. I was able to reproduce this effect multiple times on similar slopes that day. I would put the truck into park. It would be stable and stationary for 1-2 minutes. The steering wheel would then start to turn and the truck would start to move. The front wheels were rolling. I think the back wheels were sliding, but I'm not totally sure. The truck is presently at the Rivian Service Center being inspected. I've attached a photo of the truck on a slope where I could recreate the problem. There was some ice in tire tracks from the day before, but the truck never lost any traction while driving. I have video from the inside of the steering wheel starting to move on one of these occasions.
Mfg Campaign: 11496342
Recall Date: Dec 7, 2022
Rivian Automotive, Llc
Defect Description:
SEATS
Potential Consequences:
The passenger seat has rocked back when you lean too hard into the back of the chair since taking delivery of the vehicle. Today I took a flash light and tried to find the cause, I found a missing bolt in one of the 4 points at which the seat attaches to the truck.
Corrective Action:
The passenger seat has rocked back when you lean too hard into the back of the chair since taking delivery of the vehicle. Today I took a flash light and tried to find the cause, I found a missing bolt in one of the 4 points at which the seat attaches to the truck.
Additional Notes:
The passenger seat has rocked back when you lean too hard into the back of the chair since taking delivery of the vehicle. Today I took a flash light and tried to find the cause, I found a missing bolt in one of the 4 points at which the seat attaches to the truck.
Mfg Campaign: 11494995
Recall Date: Nov 26, 2022
Rivian Automotive, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.
Corrective Action:
Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.
Additional Notes:
Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.
Mfg Campaign: 11490062
Recall Date: Oct 19, 2022
Rivian Automotive, Llc
Defect Description:
ENGINE
Potential Consequences:
Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.
Corrective Action:
Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.
Additional Notes:
Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.
Mfg Campaign: 11490062
Recall Date: Oct 19, 2022
Rivian Automotive, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.
Corrective Action:
Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.
Additional Notes:
Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.
Mfg Campaign: 11490062
Recall Date: Oct 19, 2022
Rivian Automotive, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I DO NOT OWN THIS VEHICLE. I WAS HOWEVER, INJURED BY THE DRIVER OF THE 2022 RIVIAN LAUNCH EDITION. I WAS REAR ENDED (WHILE I WAS STOPPED WAITING FOR A READ LIGHT) AT A RELATIVE HIGH SPEED FOR ROAD CONDITIONS. AFTER STUDYING THE OWNERS MANUAL, THERE ARE MULTIPLE COLLISION AVOIDANCE WARNINGS, AUDIBLE, VISUAL AND HAPTIC (VIBRATION OF THE STEERING WHEEL) WHEN A COLLISION IS IMMINENT. FURTHERMORE, THE AUTOMATIC EMERGENCY BRAKING FEATURE AND BRAKE ASSIST SHOULD COMPLETELY PREVENTED ME FROM BEING REAR ENDED AND INJURED AS A RESULT. i APPEARS THAT THE VEHICLE ACTUALLY ACCELERATED INTO THE REAR OF MY VEHICLE. DUE TO THE WEIGHT OF THE VEHICLE (7150LBS), THE "SKATEBOARD" LOW CENTER OF GRAVITY OF THE FRAME, THE 0-60MPH IN 3 SECONDS POWER (850HP - 908LB-FT TORQUE) AND THE PROTRUDING FRONT TOW HOOK, AND THE ABOVE SAFETY FEATURES NOT OPERATING AS DESIGNED, A HIGH CONCENTRATED AMOUNT OF FORCE STRUCK MY VEHICLE AND AS A RESULT IS WAS INJURED. (REPORTED TO CALFORNIA DMV) DATE OF ACCIDENT 06/29/2022
Corrective Action:
I DO NOT OWN THIS VEHICLE. I WAS HOWEVER, INJURED BY THE DRIVER OF THE 2022 RIVIAN LAUNCH EDITION. I WAS REAR ENDED (WHILE I WAS STOPPED WAITING FOR A READ LIGHT) AT A RELATIVE HIGH SPEED FOR ROAD CONDITIONS. AFTER STUDYING THE OWNERS MANUAL, THERE ARE MULTIPLE COLLISION AVOIDANCE WARNINGS, AUDIBLE, VISUAL AND HAPTIC (VIBRATION OF THE STEERING WHEEL) WHEN A COLLISION IS IMMINENT. FURTHERMORE, THE AUTOMATIC EMERGENCY BRAKING FEATURE AND BRAKE ASSIST SHOULD COMPLETELY PREVENTED ME FROM BEING REAR ENDED AND INJURED AS A RESULT. i APPEARS THAT THE VEHICLE ACTUALLY ACCELERATED INTO THE REAR OF MY VEHICLE. DUE TO THE WEIGHT OF THE VEHICLE (7150LBS), THE "SKATEBOARD" LOW CENTER OF GRAVITY OF THE FRAME, THE 0-60MPH IN 3 SECONDS POWER (850HP - 908LB-FT TORQUE) AND THE PROTRUDING FRONT TOW HOOK, AND THE ABOVE SAFETY FEATURES NOT OPERATING AS DESIGNED, A HIGH CONCENTRATED AMOUNT OF FORCE STRUCK MY VEHICLE AND AS A RESULT IS WAS INJURED. (REPORTED TO CALFORNIA DMV) DATE OF ACCIDENT 06/29/2022
Additional Notes:
I DO NOT OWN THIS VEHICLE. I WAS HOWEVER, INJURED BY THE DRIVER OF THE 2022 RIVIAN LAUNCH EDITION. I WAS REAR ENDED (WHILE I WAS STOPPED WAITING FOR A READ LIGHT) AT A RELATIVE HIGH SPEED FOR ROAD CONDITIONS. AFTER STUDYING THE OWNERS MANUAL, THERE ARE MULTIPLE COLLISION AVOIDANCE WARNINGS, AUDIBLE, VISUAL AND HAPTIC (VIBRATION OF THE STEERING WHEEL) WHEN A COLLISION IS IMMINENT. FURTHERMORE, THE AUTOMATIC EMERGENCY BRAKING FEATURE AND BRAKE ASSIST SHOULD COMPLETELY PREVENTED ME FROM BEING REAR ENDED AND INJURED AS A RESULT. i APPEARS THAT THE VEHICLE ACTUALLY ACCELERATED INTO THE REAR OF MY VEHICLE. DUE TO THE WEIGHT OF THE VEHICLE (7150LBS), THE "SKATEBOARD" LOW CENTER OF GRAVITY OF THE FRAME, THE 0-60MPH IN 3 SECONDS POWER (850HP - 908LB-FT TORQUE) AND THE PROTRUDING FRONT TOW HOOK, AND THE ABOVE SAFETY FEATURES NOT OPERATING AS DESIGNED, A HIGH CONCENTRATED AMOUNT OF FORCE STRUCK MY VEHICLE AND AS A RESULT IS WAS INJURED. (REPORTED TO CALFORNIA DMV) DATE OF ACCIDENT 06/29/2022
Mfg Campaign: 11486117
Recall Date: Sep 23, 2022
Rivian Automotive, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I DO NOT OWN THIS VEHICLE. I WAS HOWEVER, INJURED BY THE DRIVER OF THE 2022 RIVIAN LAUNCH EDITION. I WAS REAR ENDED (WHILE I WAS STOPPED WAITING FOR A READ LIGHT) AT A RELATIVE HIGH SPEED FOR ROAD CONDITIONS. AFTER STUDYING THE OWNERS MANUAL, THERE ARE MULTIPLE COLLISION AVOIDANCE WARNINGS, AUDIBLE, VISUAL AND HAPTIC (VIBRATION OF THE STEERING WHEEL) WHEN A COLLISION IS IMMINENT. FURTHERMORE, THE AUTOMATIC EMERGENCY BRAKING FEATURE AND BRAKE ASSIST SHOULD COMPLETELY PREVENTED ME FROM BEING REAR ENDED AND INJURED AS A RESULT. i APPEARS THAT THE VEHICLE ACTUALLY ACCELERATED INTO THE REAR OF MY VEHICLE. DUE TO THE WEIGHT OF THE VEHICLE (7150LBS), THE "SKATEBOARD" LOW CENTER OF GRAVITY OF THE FRAME, THE 0-60MPH IN 3 SECONDS POWER (850HP - 908LB-FT TORQUE) AND THE PROTRUDING FRONT TOW HOOK, AND THE ABOVE SAFETY FEATURES NOT OPERATING AS DESIGNED, A HIGH CONCENTRATED AMOUNT OF FORCE STRUCK MY VEHICLE AND AS A RESULT IS WAS INJURED. (REPORTED TO CALFORNIA DMV) DATE OF ACCIDENT 06/29/2022
Corrective Action:
I DO NOT OWN THIS VEHICLE. I WAS HOWEVER, INJURED BY THE DRIVER OF THE 2022 RIVIAN LAUNCH EDITION. I WAS REAR ENDED (WHILE I WAS STOPPED WAITING FOR A READ LIGHT) AT A RELATIVE HIGH SPEED FOR ROAD CONDITIONS. AFTER STUDYING THE OWNERS MANUAL, THERE ARE MULTIPLE COLLISION AVOIDANCE WARNINGS, AUDIBLE, VISUAL AND HAPTIC (VIBRATION OF THE STEERING WHEEL) WHEN A COLLISION IS IMMINENT. FURTHERMORE, THE AUTOMATIC EMERGENCY BRAKING FEATURE AND BRAKE ASSIST SHOULD COMPLETELY PREVENTED ME FROM BEING REAR ENDED AND INJURED AS A RESULT. i APPEARS THAT THE VEHICLE ACTUALLY ACCELERATED INTO THE REAR OF MY VEHICLE. DUE TO THE WEIGHT OF THE VEHICLE (7150LBS), THE "SKATEBOARD" LOW CENTER OF GRAVITY OF THE FRAME, THE 0-60MPH IN 3 SECONDS POWER (850HP - 908LB-FT TORQUE) AND THE PROTRUDING FRONT TOW HOOK, AND THE ABOVE SAFETY FEATURES NOT OPERATING AS DESIGNED, A HIGH CONCENTRATED AMOUNT OF FORCE STRUCK MY VEHICLE AND AS A RESULT IS WAS INJURED. (REPORTED TO CALFORNIA DMV) DATE OF ACCIDENT 06/29/2022
Additional Notes:
I DO NOT OWN THIS VEHICLE. I WAS HOWEVER, INJURED BY THE DRIVER OF THE 2022 RIVIAN LAUNCH EDITION. I WAS REAR ENDED (WHILE I WAS STOPPED WAITING FOR A READ LIGHT) AT A RELATIVE HIGH SPEED FOR ROAD CONDITIONS. AFTER STUDYING THE OWNERS MANUAL, THERE ARE MULTIPLE COLLISION AVOIDANCE WARNINGS, AUDIBLE, VISUAL AND HAPTIC (VIBRATION OF THE STEERING WHEEL) WHEN A COLLISION IS IMMINENT. FURTHERMORE, THE AUTOMATIC EMERGENCY BRAKING FEATURE AND BRAKE ASSIST SHOULD COMPLETELY PREVENTED ME FROM BEING REAR ENDED AND INJURED AS A RESULT. i APPEARS THAT THE VEHICLE ACTUALLY ACCELERATED INTO THE REAR OF MY VEHICLE. DUE TO THE WEIGHT OF THE VEHICLE (7150LBS), THE "SKATEBOARD" LOW CENTER OF GRAVITY OF THE FRAME, THE 0-60MPH IN 3 SECONDS POWER (850HP - 908LB-FT TORQUE) AND THE PROTRUDING FRONT TOW HOOK, AND THE ABOVE SAFETY FEATURES NOT OPERATING AS DESIGNED, A HIGH CONCENTRATED AMOUNT OF FORCE STRUCK MY VEHICLE AND AS A RESULT IS WAS INJURED. (REPORTED TO CALFORNIA DMV) DATE OF ACCIDENT 06/29/2022
Mfg Campaign: 11486117
Recall Date: Sep 23, 2022
Rivian Automotive, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I DO NOT OWN THIS VEHICLE. I WAS HOWEVER, INJURED BY THE DRIVER OF THE 2022 RIVIAN LAUNCH EDITION. I WAS REAR ENDED (WHILE I WAS STOPPED WAITING FOR A READ LIGHT) AT A RELATIVE HIGH SPEED FOR ROAD CONDITIONS. AFTER STUDYING THE OWNERS MANUAL, THERE ARE MULTIPLE COLLISION AVOIDANCE WARNINGS, AUDIBLE, VISUAL AND HAPTIC (VIBRATION OF THE STEERING WHEEL) WHEN A COLLISION IS IMMINENT. FURTHERMORE, THE AUTOMATIC EMERGENCY BRAKING FEATURE AND BRAKE ASSIST SHOULD COMPLETELY PREVENTED ME FROM BEING REAR ENDED AND INJURED AS A RESULT. i APPEARS THAT THE VEHICLE ACTUALLY ACCELERATED INTO THE REAR OF MY VEHICLE. DUE TO THE WEIGHT OF THE VEHICLE (7150LBS), THE "SKATEBOARD" LOW CENTER OF GRAVITY OF THE FRAME, THE 0-60MPH IN 3 SECONDS POWER (850HP - 908LB-FT TORQUE) AND THE PROTRUDING FRONT TOW HOOK, AND THE ABOVE SAFETY FEATURES NOT OPERATING AS DESIGNED, A HIGH CONCENTRATED AMOUNT OF FORCE STRUCK MY VEHICLE AND AS A RESULT IS WAS INJURED. (REPORTED TO CALFORNIA DMV) DATE OF ACCIDENT 06/29/2022
Corrective Action:
I DO NOT OWN THIS VEHICLE. I WAS HOWEVER, INJURED BY THE DRIVER OF THE 2022 RIVIAN LAUNCH EDITION. I WAS REAR ENDED (WHILE I WAS STOPPED WAITING FOR A READ LIGHT) AT A RELATIVE HIGH SPEED FOR ROAD CONDITIONS. AFTER STUDYING THE OWNERS MANUAL, THERE ARE MULTIPLE COLLISION AVOIDANCE WARNINGS, AUDIBLE, VISUAL AND HAPTIC (VIBRATION OF THE STEERING WHEEL) WHEN A COLLISION IS IMMINENT. FURTHERMORE, THE AUTOMATIC EMERGENCY BRAKING FEATURE AND BRAKE ASSIST SHOULD COMPLETELY PREVENTED ME FROM BEING REAR ENDED AND INJURED AS A RESULT. i APPEARS THAT THE VEHICLE ACTUALLY ACCELERATED INTO THE REAR OF MY VEHICLE. DUE TO THE WEIGHT OF THE VEHICLE (7150LBS), THE "SKATEBOARD" LOW CENTER OF GRAVITY OF THE FRAME, THE 0-60MPH IN 3 SECONDS POWER (850HP - 908LB-FT TORQUE) AND THE PROTRUDING FRONT TOW HOOK, AND THE ABOVE SAFETY FEATURES NOT OPERATING AS DESIGNED, A HIGH CONCENTRATED AMOUNT OF FORCE STRUCK MY VEHICLE AND AS A RESULT IS WAS INJURED. (REPORTED TO CALFORNIA DMV) DATE OF ACCIDENT 06/29/2022
Additional Notes:
I DO NOT OWN THIS VEHICLE. I WAS HOWEVER, INJURED BY THE DRIVER OF THE 2022 RIVIAN LAUNCH EDITION. I WAS REAR ENDED (WHILE I WAS STOPPED WAITING FOR A READ LIGHT) AT A RELATIVE HIGH SPEED FOR ROAD CONDITIONS. AFTER STUDYING THE OWNERS MANUAL, THERE ARE MULTIPLE COLLISION AVOIDANCE WARNINGS, AUDIBLE, VISUAL AND HAPTIC (VIBRATION OF THE STEERING WHEEL) WHEN A COLLISION IS IMMINENT. FURTHERMORE, THE AUTOMATIC EMERGENCY BRAKING FEATURE AND BRAKE ASSIST SHOULD COMPLETELY PREVENTED ME FROM BEING REAR ENDED AND INJURED AS A RESULT. i APPEARS THAT THE VEHICLE ACTUALLY ACCELERATED INTO THE REAR OF MY VEHICLE. DUE TO THE WEIGHT OF THE VEHICLE (7150LBS), THE "SKATEBOARD" LOW CENTER OF GRAVITY OF THE FRAME, THE 0-60MPH IN 3 SECONDS POWER (850HP - 908LB-FT TORQUE) AND THE PROTRUDING FRONT TOW HOOK, AND THE ABOVE SAFETY FEATURES NOT OPERATING AS DESIGNED, A HIGH CONCENTRATED AMOUNT OF FORCE STRUCK MY VEHICLE AND AS A RESULT IS WAS INJURED. (REPORTED TO CALFORNIA DMV) DATE OF ACCIDENT 06/29/2022
Mfg Campaign: 11486117
Recall Date: Sep 23, 2022
Rivian Automotive, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving and when parked the digital instrument cluster and infotainment screen (2 screen) can spontaneously turn off. This results in the entire instrument cluster being inaccessible while driving. Parking the vehicle for 20 minutes will recover the screens, but then it continues to happen. Rivian is aware of the issue and initially closed my ticket but has reopened it. I haven’t received a timeline to get it looked at and while they have reviewed logs, they haven’t given me any additional informations. The attached video shows the issue when I was parked since recording the video while driving would have been unsafe :) The car will still go into park and reverse despite the instrument cluster being inactive.
Corrective Action:
When driving and when parked the digital instrument cluster and infotainment screen (2 screen) can spontaneously turn off. This results in the entire instrument cluster being inaccessible while driving. Parking the vehicle for 20 minutes will recover the screens, but then it continues to happen. Rivian is aware of the issue and initially closed my ticket but has reopened it. I haven’t received a timeline to get it looked at and while they have reviewed logs, they haven’t given me any additional informations. The attached video shows the issue when I was parked since recording the video while driving would have been unsafe :) The car will still go into park and reverse despite the instrument cluster being inactive.
Additional Notes:
When driving and when parked the digital instrument cluster and infotainment screen (2 screen) can spontaneously turn off. This results in the entire instrument cluster being inaccessible while driving. Parking the vehicle for 20 minutes will recover the screens, but then it continues to happen. Rivian is aware of the issue and initially closed my ticket but has reopened it. I haven’t received a timeline to get it looked at and while they have reviewed logs, they haven’t given me any additional informations. The attached video shows the issue when I was parked since recording the video while driving would have been unsafe :) The car will still go into park and reverse despite the instrument cluster being inactive.
Mfg Campaign: 11483175
Recall Date: Sep 6, 2022
Rivian Automotive, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The Driver+ (D+) feature on the Rivians have both adaptive cruise control and lane centering active at the same time. There is a function unknown to me that controls whether or not the D+ feature can turn on or remain on. In certain situations, the D+ features asks the driver the disable the system by pushing the right stalk upward with a red message on the gauge console screen. In other situations, the D+ feature forcibly disables with a similar red message on the gauge console screen. The messages themselves look very similar at first glance and require the driver to look down to discern between the two because the outcome for both scenarios is very different, particularly when D+ forcibly disables itself. When D+ disables itself (again the reasons are unknown to me at the time and not predictable other than maybe GPS location), there is a VERY brief warning to the driver then turns off and automatically brakes the vehicle. This D+ error is not as common as the other warning described above that asks the user to push the right stalk upward to turn it off. Once D+ forcibly turns itself off, the vehicle brakes aggressively. Due to muscle memory of the other similar-appearing error, it is normal to push the right stalk upward to disable it. Herein lies the issue: the vehicle is aggressively slowing down and pushing up on the right stalk (seemingly to disable D+) actually puts the vehicle into Reverse drive. This is because the vehicle does NOT require the brake pedal to be pressed to change into Reverse at low speeds (threshold unknown). This results in unpredictable and unexpected behavior of the vehicle within the matter of a few seconds. When the driver thinks they are disabling D+, they are unexpectedly putting the vehicle in reverse, so when accelerating from the stop caused by D+ the vehicle moves in reverse. This is most prevalent when using D+ in stop/go to light traffic and resulted in reversing on the freeway into another vehicle.
Corrective Action:
The Driver+ (D+) feature on the Rivians have both adaptive cruise control and lane centering active at the same time. There is a function unknown to me that controls whether or not the D+ feature can turn on or remain on. In certain situations, the D+ features asks the driver the disable the system by pushing the right stalk upward with a red message on the gauge console screen. In other situations, the D+ feature forcibly disables with a similar red message on the gauge console screen. The messages themselves look very similar at first glance and require the driver to look down to discern between the two because the outcome for both scenarios is very different, particularly when D+ forcibly disables itself. When D+ disables itself (again the reasons are unknown to me at the time and not predictable other than maybe GPS location), there is a VERY brief warning to the driver then turns off and automatically brakes the vehicle. This D+ error is not as common as the other warning described above that asks the user to push the right stalk upward to turn it off. Once D+ forcibly turns itself off, the vehicle brakes aggressively. Due to muscle memory of the other similar-appearing error, it is normal to push the right stalk upward to disable it. Herein lies the issue: the vehicle is aggressively slowing down and pushing up on the right stalk (seemingly to disable D+) actually puts the vehicle into Reverse drive. This is because the vehicle does NOT require the brake pedal to be pressed to change into Reverse at low speeds (threshold unknown). This results in unpredictable and unexpected behavior of the vehicle within the matter of a few seconds. When the driver thinks they are disabling D+, they are unexpectedly putting the vehicle in reverse, so when accelerating from the stop caused by D+ the vehicle moves in reverse. This is most prevalent when using D+ in stop/go to light traffic and resulted in reversing on the freeway into another vehicle.
Additional Notes:
The Driver+ (D+) feature on the Rivians have both adaptive cruise control and lane centering active at the same time. There is a function unknown to me that controls whether or not the D+ feature can turn on or remain on. In certain situations, the D+ features asks the driver the disable the system by pushing the right stalk upward with a red message on the gauge console screen. In other situations, the D+ feature forcibly disables with a similar red message on the gauge console screen. The messages themselves look very similar at first glance and require the driver to look down to discern between the two because the outcome for both scenarios is very different, particularly when D+ forcibly disables itself. When D+ disables itself (again the reasons are unknown to me at the time and not predictable other than maybe GPS location), there is a VERY brief warning to the driver then turns off and automatically brakes the vehicle. This D+ error is not as common as the other warning described above that asks the user to push the right stalk upward to turn it off. Once D+ forcibly turns itself off, the vehicle brakes aggressively. Due to muscle memory of the other similar-appearing error, it is normal to push the right stalk upward to disable it. Herein lies the issue: the vehicle is aggressively slowing down and pushing up on the right stalk (seemingly to disable D+) actually puts the vehicle into Reverse drive. This is because the vehicle does NOT require the brake pedal to be pressed to change into Reverse at low speeds (threshold unknown). This results in unpredictable and unexpected behavior of the vehicle within the matter of a few seconds. When the driver thinks they are disabling D+, they are unexpectedly putting the vehicle in reverse, so when accelerating from the stop caused by D+ the vehicle moves in reverse. This is most prevalent when using D+ in stop/go to light traffic and resulted in reversing on the freeway into another vehicle.
Mfg Campaign: 11482330
Recall Date: Sep 1, 2022
Rivian Automotive, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The Driver+ (D+) feature on the Rivians have both adaptive cruise control and lane centering active at the same time. There is a function unknown to me that controls whether or not the D+ feature can turn on or remain on. In certain situations, the D+ features asks the driver the disable the system by pushing the right stalk upward with a red message on the gauge console screen. In other situations, the D+ feature forcibly disables with a similar red message on the gauge console screen. The messages themselves look very similar at first glance and require the driver to look down to discern between the two because the outcome for both scenarios is very different, particularly when D+ forcibly disables itself. When D+ disables itself (again the reasons are unknown to me at the time and not predictable other than maybe GPS location), there is a VERY brief warning to the driver then turns off and automatically brakes the vehicle. This D+ error is not as common as the other warning described above that asks the user to push the right stalk upward to turn it off. Once D+ forcibly turns itself off, the vehicle brakes aggressively. Due to muscle memory of the other similar-appearing error, it is normal to push the right stalk upward to disable it. Herein lies the issue: the vehicle is aggressively slowing down and pushing up on the right stalk (seemingly to disable D+) actually puts the vehicle into Reverse drive. This is because the vehicle does NOT require the brake pedal to be pressed to change into Reverse at low speeds (threshold unknown). This results in unpredictable and unexpected behavior of the vehicle within the matter of a few seconds. When the driver thinks they are disabling D+, they are unexpectedly putting the vehicle in reverse, so when accelerating from the stop caused by D+ the vehicle moves in reverse. This is most prevalent when using D+ in stop/go to light traffic and resulted in reversing on the freeway into another vehicle.
Corrective Action:
The Driver+ (D+) feature on the Rivians have both adaptive cruise control and lane centering active at the same time. There is a function unknown to me that controls whether or not the D+ feature can turn on or remain on. In certain situations, the D+ features asks the driver the disable the system by pushing the right stalk upward with a red message on the gauge console screen. In other situations, the D+ feature forcibly disables with a similar red message on the gauge console screen. The messages themselves look very similar at first glance and require the driver to look down to discern between the two because the outcome for both scenarios is very different, particularly when D+ forcibly disables itself. When D+ disables itself (again the reasons are unknown to me at the time and not predictable other than maybe GPS location), there is a VERY brief warning to the driver then turns off and automatically brakes the vehicle. This D+ error is not as common as the other warning described above that asks the user to push the right stalk upward to turn it off. Once D+ forcibly turns itself off, the vehicle brakes aggressively. Due to muscle memory of the other similar-appearing error, it is normal to push the right stalk upward to disable it. Herein lies the issue: the vehicle is aggressively slowing down and pushing up on the right stalk (seemingly to disable D+) actually puts the vehicle into Reverse drive. This is because the vehicle does NOT require the brake pedal to be pressed to change into Reverse at low speeds (threshold unknown). This results in unpredictable and unexpected behavior of the vehicle within the matter of a few seconds. When the driver thinks they are disabling D+, they are unexpectedly putting the vehicle in reverse, so when accelerating from the stop caused by D+ the vehicle moves in reverse. This is most prevalent when using D+ in stop/go to light traffic and resulted in reversing on the freeway into another vehicle.
Additional Notes:
The Driver+ (D+) feature on the Rivians have both adaptive cruise control and lane centering active at the same time. There is a function unknown to me that controls whether or not the D+ feature can turn on or remain on. In certain situations, the D+ features asks the driver the disable the system by pushing the right stalk upward with a red message on the gauge console screen. In other situations, the D+ feature forcibly disables with a similar red message on the gauge console screen. The messages themselves look very similar at first glance and require the driver to look down to discern between the two because the outcome for both scenarios is very different, particularly when D+ forcibly disables itself. When D+ disables itself (again the reasons are unknown to me at the time and not predictable other than maybe GPS location), there is a VERY brief warning to the driver then turns off and automatically brakes the vehicle. This D+ error is not as common as the other warning described above that asks the user to push the right stalk upward to turn it off. Once D+ forcibly turns itself off, the vehicle brakes aggressively. Due to muscle memory of the other similar-appearing error, it is normal to push the right stalk upward to disable it. Herein lies the issue: the vehicle is aggressively slowing down and pushing up on the right stalk (seemingly to disable D+) actually puts the vehicle into Reverse drive. This is because the vehicle does NOT require the brake pedal to be pressed to change into Reverse at low speeds (threshold unknown). This results in unpredictable and unexpected behavior of the vehicle within the matter of a few seconds. When the driver thinks they are disabling D+, they are unexpectedly putting the vehicle in reverse, so when accelerating from the stop caused by D+ the vehicle moves in reverse. This is most prevalent when using D+ in stop/go to light traffic and resulted in reversing on the freeway into another vehicle.
Mfg Campaign: 11482330
Recall Date: Sep 1, 2022
Rivian Automotive, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The Driver+ (D+) feature on the Rivians have both adaptive cruise control and lane centering active at the same time. There is a function unknown to me that controls whether or not the D+ feature can turn on or remain on. In certain situations, the D+ features asks the driver the disable the system by pushing the right stalk upward with a red message on the gauge console screen. In other situations, the D+ feature forcibly disables with a similar red message on the gauge console screen. The messages themselves look very similar at first glance and require the driver to look down to discern between the two because the outcome for both scenarios is very different, particularly when D+ forcibly disables itself. When D+ disables itself (again the reasons are unknown to me at the time and not predictable other than maybe GPS location), there is a VERY brief warning to the driver then turns off and automatically brakes the vehicle. This D+ error is not as common as the other warning described above that asks the user to push the right stalk upward to turn it off. Once D+ forcibly turns itself off, the vehicle brakes aggressively. Due to muscle memory of the other similar-appearing error, it is normal to push the right stalk upward to disable it. Herein lies the issue: the vehicle is aggressively slowing down and pushing up on the right stalk (seemingly to disable D+) actually puts the vehicle into Reverse drive. This is because the vehicle does NOT require the brake pedal to be pressed to change into Reverse at low speeds (threshold unknown). This results in unpredictable and unexpected behavior of the vehicle within the matter of a few seconds. When the driver thinks they are disabling D+, they are unexpectedly putting the vehicle in reverse, so when accelerating from the stop caused by D+ the vehicle moves in reverse. This is most prevalent when using D+ in stop/go to light traffic and resulted in reversing on the freeway into another vehicle.
Corrective Action:
The Driver+ (D+) feature on the Rivians have both adaptive cruise control and lane centering active at the same time. There is a function unknown to me that controls whether or not the D+ feature can turn on or remain on. In certain situations, the D+ features asks the driver the disable the system by pushing the right stalk upward with a red message on the gauge console screen. In other situations, the D+ feature forcibly disables with a similar red message on the gauge console screen. The messages themselves look very similar at first glance and require the driver to look down to discern between the two because the outcome for both scenarios is very different, particularly when D+ forcibly disables itself. When D+ disables itself (again the reasons are unknown to me at the time and not predictable other than maybe GPS location), there is a VERY brief warning to the driver then turns off and automatically brakes the vehicle. This D+ error is not as common as the other warning described above that asks the user to push the right stalk upward to turn it off. Once D+ forcibly turns itself off, the vehicle brakes aggressively. Due to muscle memory of the other similar-appearing error, it is normal to push the right stalk upward to disable it. Herein lies the issue: the vehicle is aggressively slowing down and pushing up on the right stalk (seemingly to disable D+) actually puts the vehicle into Reverse drive. This is because the vehicle does NOT require the brake pedal to be pressed to change into Reverse at low speeds (threshold unknown). This results in unpredictable and unexpected behavior of the vehicle within the matter of a few seconds. When the driver thinks they are disabling D+, they are unexpectedly putting the vehicle in reverse, so when accelerating from the stop caused by D+ the vehicle moves in reverse. This is most prevalent when using D+ in stop/go to light traffic and resulted in reversing on the freeway into another vehicle.
Additional Notes:
The Driver+ (D+) feature on the Rivians have both adaptive cruise control and lane centering active at the same time. There is a function unknown to me that controls whether or not the D+ feature can turn on or remain on. In certain situations, the D+ features asks the driver the disable the system by pushing the right stalk upward with a red message on the gauge console screen. In other situations, the D+ feature forcibly disables with a similar red message on the gauge console screen. The messages themselves look very similar at first glance and require the driver to look down to discern between the two because the outcome for both scenarios is very different, particularly when D+ forcibly disables itself. When D+ disables itself (again the reasons are unknown to me at the time and not predictable other than maybe GPS location), there is a VERY brief warning to the driver then turns off and automatically brakes the vehicle. This D+ error is not as common as the other warning described above that asks the user to push the right stalk upward to turn it off. Once D+ forcibly turns itself off, the vehicle brakes aggressively. Due to muscle memory of the other similar-appearing error, it is normal to push the right stalk upward to disable it. Herein lies the issue: the vehicle is aggressively slowing down and pushing up on the right stalk (seemingly to disable D+) actually puts the vehicle into Reverse drive. This is because the vehicle does NOT require the brake pedal to be pressed to change into Reverse at low speeds (threshold unknown). This results in unpredictable and unexpected behavior of the vehicle within the matter of a few seconds. When the driver thinks they are disabling D+, they are unexpectedly putting the vehicle in reverse, so when accelerating from the stop caused by D+ the vehicle moves in reverse. This is most prevalent when using D+ in stop/go to light traffic and resulted in reversing on the freeway into another vehicle.
Mfg Campaign: 11482330
Recall Date: Sep 1, 2022
Rivian Automotive, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Roof glass used is a cheap quality product (almost like an acrylic piece). I do not believe it should be on an automotive product. Cracks started developing and growing rapidly all over. Initial point of crack could have been after I installed a bike rack with elbow resting on glass. Was using a ladder for standing next to vehicle. Did not notice the crack immediately but it started on that side and grew rapidly across the surface when parked. I had the glass replaced with out of pocket pay and have the old one with me. I believe there are 2 issues: 1) quality of glass product not meant for rugged use as a roof glass 2) lack of cross beam support for such a long span of glass used in the roof
Corrective Action:
Roof glass used is a cheap quality product (almost like an acrylic piece). I do not believe it should be on an automotive product. Cracks started developing and growing rapidly all over. Initial point of crack could have been after I installed a bike rack with elbow resting on glass. Was using a ladder for standing next to vehicle. Did not notice the crack immediately but it started on that side and grew rapidly across the surface when parked. I had the glass replaced with out of pocket pay and have the old one with me. I believe there are 2 issues: 1) quality of glass product not meant for rugged use as a roof glass 2) lack of cross beam support for such a long span of glass used in the roof
Additional Notes:
Roof glass used is a cheap quality product (almost like an acrylic piece). I do not believe it should be on an automotive product. Cracks started developing and growing rapidly all over. Initial point of crack could have been after I installed a bike rack with elbow resting on glass. Was using a ladder for standing next to vehicle. Did not notice the crack immediately but it started on that side and grew rapidly across the surface when parked. I had the glass replaced with out of pocket pay and have the old one with me. I believe there are 2 issues: 1) quality of glass product not meant for rugged use as a roof glass 2) lack of cross beam support for such a long span of glass used in the roof
Mfg Campaign: 11478813
Recall Date: Aug 11, 2022
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