Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: FSAM-1681
Recall Date: Jun 3, 2025
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC. (Rivian) is recalling certain 2022-2023 R1S and R1T vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1491
Recall Date: Jun 20, 2024
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1464
Recall Date: Jun 5, 2024
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T and R1S vehicles. The accelerator pedal may not detect when the driver releases the pedal, failing to activate "auto-hold" or "park" as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM 1342
Recall Date: Dec 21, 2023
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1331
Recall Date: Nov 21, 2023
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T and R1S vehicles. A faulty automatic locking retractor (ALR) sensor in the front passenger seat belt system may incorrectly report as ON when it is actually OFF, causing the suppression or improper deployment of the air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1166
Recall Date: Feb 22, 2023
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T, R1S, and EDV vehicles. The fastener connecting the front upper control arm and steering knuckle may have been improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM 997
Recall Date: Oct 6, 2022
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T and R1S vehicles. The front seat belt anchors may have been inadequately attached to the B-pillar.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-924
Recall Date: Aug 25, 2022
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T vehicles. The Occupant Classification System (OCS) may not deactivate the air bag when a child or child seat occupies the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-651
Recall Date: May 10, 2022
Consumer Complaints
56 ComplaintsRivian Automotive, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The suspension system has failed three times. The entire system has been replaced by the dealership twice under warranty. The most recent failure has not been addressed, as the dealer is now refusing to make further repairs. The suspension issues significantly affect vehicle handling and steering during normal operation. Under heavy acceleration, the vehicle becomes difficult to control, posing a serious safety risk.
Corrective Action:
The suspension system has failed three times. The entire system has been replaced by the dealership twice under warranty. The most recent failure has not been addressed, as the dealer is now refusing to make further repairs. The suspension issues significantly affect vehicle handling and steering during normal operation. Under heavy acceleration, the vehicle becomes difficult to control, posing a serious safety risk.
Additional Notes:
The suspension system has failed three times. The entire system has been replaced by the dealership twice under warranty. The most recent failure has not been addressed, as the dealer is now refusing to make further repairs. The suspension issues significantly affect vehicle handling and steering during normal operation. Under heavy acceleration, the vehicle becomes difficult to control, posing a serious safety risk.
Mfg Campaign: 11676429
Recall Date: Jul 26, 2025
Rivian Automotive, Llc
Defect Description:
STEERING
Potential Consequences:
The suspension system has failed three times. The entire system has been replaced by the dealership twice under warranty. The most recent failure has not been addressed, as the dealer is now refusing to make further repairs. The suspension issues significantly affect vehicle handling and steering during normal operation. Under heavy acceleration, the vehicle becomes difficult to control, posing a serious safety risk.
Corrective Action:
The suspension system has failed three times. The entire system has been replaced by the dealership twice under warranty. The most recent failure has not been addressed, as the dealer is now refusing to make further repairs. The suspension issues significantly affect vehicle handling and steering during normal operation. Under heavy acceleration, the vehicle becomes difficult to control, posing a serious safety risk.
Additional Notes:
The suspension system has failed three times. The entire system has been replaced by the dealership twice under warranty. The most recent failure has not been addressed, as the dealer is now refusing to make further repairs. The suspension issues significantly affect vehicle handling and steering during normal operation. Under heavy acceleration, the vehicle becomes difficult to control, posing a serious safety risk.
Mfg Campaign: 11676429
Recall Date: Jul 26, 2025
Rivian Automotive, Llc
Defect Description:
WHEELS
Potential Consequences:
Catastrophic failure of rear upper control arm / suspension resulting in temporary loss of control. Occurred driving straight at 35mph without any prior damage or symptoms.
Corrective Action:
Catastrophic failure of rear upper control arm / suspension resulting in temporary loss of control. Occurred driving straight at 35mph without any prior damage or symptoms.
Additional Notes:
Catastrophic failure of rear upper control arm / suspension resulting in temporary loss of control. Occurred driving straight at 35mph without any prior damage or symptoms.
Mfg Campaign: 11663157
Recall Date: May 27, 2025
Rivian Automotive, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Catastrophic failure of rear upper control arm / suspension resulting in temporary loss of control. Occurred driving straight at 35mph without any prior damage or symptoms.
Corrective Action:
Catastrophic failure of rear upper control arm / suspension resulting in temporary loss of control. Occurred driving straight at 35mph without any prior damage or symptoms.
Additional Notes:
Catastrophic failure of rear upper control arm / suspension resulting in temporary loss of control. Occurred driving straight at 35mph without any prior damage or symptoms.
Mfg Campaign: 11663157
Recall Date: May 27, 2025
Rivian Automotive, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Defective charge port door that has no manual release. If it gets stuck, the vehicle can no longer be charged, potentially stranding the driver. Only solution is a service visit.
Corrective Action:
Defective charge port door that has no manual release. If it gets stuck, the vehicle can no longer be charged, potentially stranding the driver. Only solution is a service visit.
Additional Notes:
Defective charge port door that has no manual release. If it gets stuck, the vehicle can no longer be charged, potentially stranding the driver. Only solution is a service visit.
Mfg Campaign: 11662670
Recall Date: May 22, 2025
Rivian Automotive, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle brakes stopped working on the highway moving at 75 MPH. It felt like the brakes were locked mechanically after all the vehicle electronic fault codes appeared in the dash. The incident occurred [XXX] traveling down a highway right after a vehicle battery charge at a charging station. While driving, all error lights came on, including turtle mode, high voltage battery pack fault, front collision warning failure, failure in all 4 motors, failure of ABS and traction control, and most importantly failure in brake. Tried pulsating the brake, pressing as hard as possible on the brake pedal, but the brakes would not activate. The pedal was mechanically locked like when you try to turn a steering wheel without a key - that kind of lock. We pulled to the emergency lane and let the vehicle coast to a stop. We did a soft vehicle reset and then a hard vehicle reset. It continued locked. After about 5 minutes, all the error lights went out and vehicle worked again. Drove it home and called Rivian, who had the vehicle towed to their repair facility. While this is the first time the brakes failed, it was not the first time all the error lights came on after a battery charge at a charging station. The first time it happened, i took it to Rivian and they said it was a software glitch and gave it back to me without any repair. If a software glitch can cause your brakes to lock up at highway speeds, this needs to be addressed. This has happened 3 times since December of 2024. I also have a video that i can’t upload, but can provide through email. I can’t trust this vehicle with my life anymore. The vehicle has been in service over 12 times with suspension components replaced multiple times, vehicle error faults that can’t be traced to an issue, and now brake failure. This needs to be thoroughly investigated or someone can get killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle brakes stopped working on the highway moving at 75 MPH. It felt like the brakes were locked mechanically after all the vehicle electronic fault codes appeared in the dash. The incident occurred [XXX] traveling down a highway right after a vehicle battery charge at a charging station. While driving, all error lights came on, including turtle mode, high voltage battery pack fault, front collision warning failure, failure in all 4 motors, failure of ABS and traction control, and most importantly failure in brake. Tried pulsating the brake, pressing as hard as possible on the brake pedal, but the brakes would not activate. The pedal was mechanically locked like when you try to turn a steering wheel without a key - that kind of lock. We pulled to the emergency lane and let the vehicle coast to a stop. We did a soft vehicle reset and then a hard vehicle reset. It continued locked. After about 5 minutes, all the error lights went out and vehicle worked again. Drove it home and called Rivian, who had the vehicle towed to their repair facility. While this is the first time the brakes failed, it was not the first time all the error lights came on after a battery charge at a charging station. The first time it happened, i took it to Rivian and they said it was a software glitch and gave it back to me without any repair. If a software glitch can cause your brakes to lock up at highway speeds, this needs to be addressed. This has happened 3 times since December of 2024. I also have a video that i can’t upload, but can provide through email. I can’t trust this vehicle with my life anymore. The vehicle has been in service over 12 times with suspension components replaced multiple times, vehicle error faults that can’t be traced to an issue, and now brake failure. This needs to be thoroughly investigated or someone can get killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle brakes stopped working on the highway moving at 75 MPH. It felt like the brakes were locked mechanically after all the vehicle electronic fault codes appeared in the dash. The incident occurred [XXX] traveling down a highway right after a vehicle battery charge at a charging station. While driving, all error lights came on, including turtle mode, high voltage battery pack fault, front collision warning failure, failure in all 4 motors, failure of ABS and traction control, and most importantly failure in brake. Tried pulsating the brake, pressing as hard as possible on the brake pedal, but the brakes would not activate. The pedal was mechanically locked like when you try to turn a steering wheel without a key - that kind of lock. We pulled to the emergency lane and let the vehicle coast to a stop. We did a soft vehicle reset and then a hard vehicle reset. It continued locked. After about 5 minutes, all the error lights went out and vehicle worked again. Drove it home and called Rivian, who had the vehicle towed to their repair facility. While this is the first time the brakes failed, it was not the first time all the error lights came on after a battery charge at a charging station. The first time it happened, i took it to Rivian and they said it was a software glitch and gave it back to me without any repair. If a software glitch can cause your brakes to lock up at highway speeds, this needs to be addressed. This has happened 3 times since December of 2024. I also have a video that i can’t upload, but can provide through email. I can’t trust this vehicle with my life anymore. The vehicle has been in service over 12 times with suspension components replaced multiple times, vehicle error faults that can’t be traced to an issue, and now brake failure. This needs to be thoroughly investigated or someone can get killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656000
Recall Date: Apr 22, 2025
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The front passenger seat sensor does not respond to a 135lb 5’9” person resulting in the airbag being disabled. This has been an issue since we purchased the vehicle and has not been resolved with 4+ visits to the service center. No other vehicles we have driven have ever had this problem.
Corrective Action:
The front passenger seat sensor does not respond to a 135lb 5’9” person resulting in the airbag being disabled. This has been an issue since we purchased the vehicle and has not been resolved with 4+ visits to the service center. No other vehicles we have driven have ever had this problem.
Additional Notes:
The front passenger seat sensor does not respond to a 135lb 5’9” person resulting in the airbag being disabled. This has been an issue since we purchased the vehicle and has not been resolved with 4+ visits to the service center. No other vehicles we have driven have ever had this problem.
Mfg Campaign: 11641528
Recall Date: Feb 8, 2025
Rivian Automotive, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Our rear passenger interior door handle stopped working today. We were unable to open the door from the inside of the car. I messaged Rivian support and we tried a software reset and checked to make sure the the child safety lock wasn’t on. Neither worked so I have scheduled a mobile service appointment for 2/11/2025. Checked inside the door panel and part of the door pull was broken off and loose inside the door. It looks like the cable barrel for the door release could have been anchored there a that was the point of failure.
Corrective Action:
Our rear passenger interior door handle stopped working today. We were unable to open the door from the inside of the car. I messaged Rivian support and we tried a software reset and checked to make sure the the child safety lock wasn’t on. Neither worked so I have scheduled a mobile service appointment for 2/11/2025. Checked inside the door panel and part of the door pull was broken off and loose inside the door. It looks like the cable barrel for the door release could have been anchored there a that was the point of failure.
Additional Notes:
Our rear passenger interior door handle stopped working today. We were unable to open the door from the inside of the car. I messaged Rivian support and we tried a software reset and checked to make sure the the child safety lock wasn’t on. Neither worked so I have scheduled a mobile service appointment for 2/11/2025. Checked inside the door panel and part of the door pull was broken off and loose inside the door. It looks like the cable barrel for the door release could have been anchored there a that was the point of failure.
Mfg Campaign: 11640110
Recall Date: Feb 1, 2025
Rivian Automotive, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Rear center seatbelt not bolted down at manufacture. Vehicle was brought in to a Rivian service center, for an NVH complaint coming from the rear seats. It was discovered that the rear seat belt was not secured properly to the vehicle frame.
Corrective Action:
Rear center seatbelt not bolted down at manufacture. Vehicle was brought in to a Rivian service center, for an NVH complaint coming from the rear seats. It was discovered that the rear seat belt was not secured properly to the vehicle frame.
Additional Notes:
Rear center seatbelt not bolted down at manufacture. Vehicle was brought in to a Rivian service center, for an NVH complaint coming from the rear seats. It was discovered that the rear seat belt was not secured properly to the vehicle frame.
Mfg Campaign: 11612709
Recall Date: Sep 5, 2024
Rivian Automotive, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rivian updated it's the dashboard screen software on or about February 7th 2024 This update introduced a Short Cuts Access Panel UI change that displays from the left side of the center dashboard screen, 1. when the icon 3rd from the top-left is pressed, 2. The vehicle in shifted into Park. The delay time for this access panel UI to graphically slide in and display new buttons takes about 1.5 - 2 seconds after the vehicle is placed into Park. The driver may have the intent to use currently displayed buttons on the screen, like 'camera selection', 'open garage'. With driver intent underway and finger in motion or on touch screen surface, the Short Cuts panel is presented interrupting an intended press, or causing a complete different vehicle action to happen, such an example: the 'Open Tailgate' button was slid into position over the 'change rear camera' button. Where the driver's intent was to change the camera view because that was the button present to the driver just before and just after shifting the vehicle into Park, the move was made to press the 'change camera' button. Instead just before the finger could register the press on screen, the panel displayed a new button under the drivers finger and unsecured the vehicles tailgate. Had this unintended press happen while the vehicle was in a space that would have released the load or it would be otherwise dangerous to exit the vehicle and re-secure the tailgate all because the UI changed without the driver intent to display this changed panel of buttons. Rivian should not presume the drivers intent is to access the 'Short Cuts' panel, The panel should present on request of a button press, or by optional means that still puts driver intent back into UI display changes. If a driver has no intent to use 'Short Cuts' that are not always present on screen, the panel presentation is instead interfering with presently displayed input and causing unintended or even unsafe side effects.
Corrective Action:
Rivian updated it's the dashboard screen software on or about February 7th 2024 This update introduced a Short Cuts Access Panel UI change that displays from the left side of the center dashboard screen, 1. when the icon 3rd from the top-left is pressed, 2. The vehicle in shifted into Park. The delay time for this access panel UI to graphically slide in and display new buttons takes about 1.5 - 2 seconds after the vehicle is placed into Park. The driver may have the intent to use currently displayed buttons on the screen, like 'camera selection', 'open garage'. With driver intent underway and finger in motion or on touch screen surface, the Short Cuts panel is presented interrupting an intended press, or causing a complete different vehicle action to happen, such an example: the 'Open Tailgate' button was slid into position over the 'change rear camera' button. Where the driver's intent was to change the camera view because that was the button present to the driver just before and just after shifting the vehicle into Park, the move was made to press the 'change camera' button. Instead just before the finger could register the press on screen, the panel displayed a new button under the drivers finger and unsecured the vehicles tailgate. Had this unintended press happen while the vehicle was in a space that would have released the load or it would be otherwise dangerous to exit the vehicle and re-secure the tailgate all because the UI changed without the driver intent to display this changed panel of buttons. Rivian should not presume the drivers intent is to access the 'Short Cuts' panel, The panel should present on request of a button press, or by optional means that still puts driver intent back into UI display changes. If a driver has no intent to use 'Short Cuts' that are not always present on screen, the panel presentation is instead interfering with presently displayed input and causing unintended or even unsafe side effects.
Additional Notes:
Rivian updated it's the dashboard screen software on or about February 7th 2024 This update introduced a Short Cuts Access Panel UI change that displays from the left side of the center dashboard screen, 1. when the icon 3rd from the top-left is pressed, 2. The vehicle in shifted into Park. The delay time for this access panel UI to graphically slide in and display new buttons takes about 1.5 - 2 seconds after the vehicle is placed into Park. The driver may have the intent to use currently displayed buttons on the screen, like 'camera selection', 'open garage'. With driver intent underway and finger in motion or on touch screen surface, the Short Cuts panel is presented interrupting an intended press, or causing a complete different vehicle action to happen, such an example: the 'Open Tailgate' button was slid into position over the 'change rear camera' button. Where the driver's intent was to change the camera view because that was the button present to the driver just before and just after shifting the vehicle into Park, the move was made to press the 'change camera' button. Instead just before the finger could register the press on screen, the panel displayed a new button under the drivers finger and unsecured the vehicles tailgate. Had this unintended press happen while the vehicle was in a space that would have released the load or it would be otherwise dangerous to exit the vehicle and re-secure the tailgate all because the UI changed without the driver intent to display this changed panel of buttons. Rivian should not presume the drivers intent is to access the 'Short Cuts' panel, The panel should present on request of a button press, or by optional means that still puts driver intent back into UI display changes. If a driver has no intent to use 'Short Cuts' that are not always present on screen, the panel presentation is instead interfering with presently displayed input and causing unintended or even unsafe side effects.
Mfg Campaign: 11582714
Recall Date: Apr 12, 2024
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The passenger airbag does not engage for my 115 lb girlfriend. The answer from Rivian is dangerous and takes no responsibility. Official complaint and answer from Rivian. Concern: - Customer states Their partner is unable to to trigger the airbag when sitting in the front seat Timestamp: 7:04-7:05 PM PST 2/4 Cause: - OCS operating as designed. Future OTA being planned to potentially address issue. How does a "future" update help keep my loved ones safe now???
Corrective Action:
The passenger airbag does not engage for my 115 lb girlfriend. The answer from Rivian is dangerous and takes no responsibility. Official complaint and answer from Rivian. Concern: - Customer states Their partner is unable to to trigger the airbag when sitting in the front seat Timestamp: 7:04-7:05 PM PST 2/4 Cause: - OCS operating as designed. Future OTA being planned to potentially address issue. How does a "future" update help keep my loved ones safe now???
Additional Notes:
The passenger airbag does not engage for my 115 lb girlfriend. The answer from Rivian is dangerous and takes no responsibility. Official complaint and answer from Rivian. Concern: - Customer states Their partner is unable to to trigger the airbag when sitting in the front seat Timestamp: 7:04-7:05 PM PST 2/4 Cause: - OCS operating as designed. Future OTA being planned to potentially address issue. How does a "future" update help keep my loved ones safe now???
Mfg Campaign: 11581343
Recall Date: Apr 5, 2024
Rivian Automotive, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The front driver’s side door became stuck shut while inside the vehicle, forcing the driver to have to exit the vehicle by crawling across the inside of the vehicle and out the passenger’s side door. Repeated attempts to unlock and open the door from both inside and outside the vehicle (reaching through the door window to the exterior door latch) were unsuccessful. The manufacturer confirmed the problem and attempted to fix it on three occasions, replacing various door components and assuring me that the problem was fixed. However, the issue reoccurred each time and is still unsolved.
Corrective Action:
The front driver’s side door became stuck shut while inside the vehicle, forcing the driver to have to exit the vehicle by crawling across the inside of the vehicle and out the passenger’s side door. Repeated attempts to unlock and open the door from both inside and outside the vehicle (reaching through the door window to the exterior door latch) were unsuccessful. The manufacturer confirmed the problem and attempted to fix it on three occasions, replacing various door components and assuring me that the problem was fixed. However, the issue reoccurred each time and is still unsolved.
Additional Notes:
The front driver’s side door became stuck shut while inside the vehicle, forcing the driver to have to exit the vehicle by crawling across the inside of the vehicle and out the passenger’s side door. Repeated attempts to unlock and open the door from both inside and outside the vehicle (reaching through the door window to the exterior door latch) were unsuccessful. The manufacturer confirmed the problem and attempted to fix it on three occasions, replacing various door components and assuring me that the problem was fixed. However, the issue reoccurred each time and is still unsolved.
Mfg Campaign: 11579366
Recall Date: Mar 25, 2024
Rivian Automotive, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Four to five events of phantom braking have occurred on rural roads under the following circumstances: 1) Opposing traffic temporarily erroneously appears to be in your travel lane because of road architecture. 2) Full size or larger vehicle or trailer parked along road in direction of travel. All of these phantom breaking events occur while driving on lightly traveled rural two lane roads. Personally, phantom braking has never occurred while driving on urban roads (wider with more vehicular traffic) or any two lane highways with or without a physical median divider irrespective of traffic volume.
Corrective Action:
Four to five events of phantom braking have occurred on rural roads under the following circumstances: 1) Opposing traffic temporarily erroneously appears to be in your travel lane because of road architecture. 2) Full size or larger vehicle or trailer parked along road in direction of travel. All of these phantom breaking events occur while driving on lightly traveled rural two lane roads. Personally, phantom braking has never occurred while driving on urban roads (wider with more vehicular traffic) or any two lane highways with or without a physical median divider irrespective of traffic volume.
Additional Notes:
Four to five events of phantom braking have occurred on rural roads under the following circumstances: 1) Opposing traffic temporarily erroneously appears to be in your travel lane because of road architecture. 2) Full size or larger vehicle or trailer parked along road in direction of travel. All of these phantom breaking events occur while driving on lightly traveled rural two lane roads. Personally, phantom braking has never occurred while driving on urban roads (wider with more vehicular traffic) or any two lane highways with or without a physical median divider irrespective of traffic volume.
Mfg Campaign: 11574551
Recall Date: Feb 28, 2024
Rivian Automotive, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When towing a trailer with my Rivian R1T on interstate 75 I set my cruise control while going with the speed of traffic at approximately 60 mph. Instead of cruise control setting at the speed I was traveling, it instead sets at the posted speed limit. In most conditions, this wouldn't create a hazard as adaptive cruise control would keep the vehicle from accelerating more than the speed the vehicle directly in front of me is going. But when towing a trailer, the R1T disables the adaptive part of cruise control as well as emergency braking. Setting cruise control in this circumstance nearly cased me to rear end the car in front of my as I wasn't expecting the cruise control to set at nearly 10 mph faster than I was traveling when I set it. To be clear. This is not "resuming" a previous cruise control speed I had been set to, this sets at the posted speed limit.
Corrective Action:
When towing a trailer with my Rivian R1T on interstate 75 I set my cruise control while going with the speed of traffic at approximately 60 mph. Instead of cruise control setting at the speed I was traveling, it instead sets at the posted speed limit. In most conditions, this wouldn't create a hazard as adaptive cruise control would keep the vehicle from accelerating more than the speed the vehicle directly in front of me is going. But when towing a trailer, the R1T disables the adaptive part of cruise control as well as emergency braking. Setting cruise control in this circumstance nearly cased me to rear end the car in front of my as I wasn't expecting the cruise control to set at nearly 10 mph faster than I was traveling when I set it. To be clear. This is not "resuming" a previous cruise control speed I had been set to, this sets at the posted speed limit.
Additional Notes:
When towing a trailer with my Rivian R1T on interstate 75 I set my cruise control while going with the speed of traffic at approximately 60 mph. Instead of cruise control setting at the speed I was traveling, it instead sets at the posted speed limit. In most conditions, this wouldn't create a hazard as adaptive cruise control would keep the vehicle from accelerating more than the speed the vehicle directly in front of me is going. But when towing a trailer, the R1T disables the adaptive part of cruise control as well as emergency braking. Setting cruise control in this circumstance nearly cased me to rear end the car in front of my as I wasn't expecting the cruise control to set at nearly 10 mph faster than I was traveling when I set it. To be clear. This is not "resuming" a previous cruise control speed I had been set to, this sets at the posted speed limit.
Mfg Campaign: 11572668
Recall Date: Feb 18, 2024
Rivian Automotive, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When towing a trailer with my Rivian R1T on interstate 75 I set my cruise control while going with the speed of traffic at approximately 60 mph. Instead of cruise control setting at the speed I was traveling, it instead sets at the posted speed limit. In most conditions, this wouldn't create a hazard as adaptive cruise control would keep the vehicle from accelerating more than the speed the vehicle directly in front of me is going. But when towing a trailer, the R1T disables the adaptive part of cruise control as well as emergency braking. Setting cruise control in this circumstance nearly cased me to rear end the car in front of my as I wasn't expecting the cruise control to set at nearly 10 mph faster than I was traveling when I set it. To be clear. This is not "resuming" a previous cruise control speed I had been set to, this sets at the posted speed limit.
Corrective Action:
When towing a trailer with my Rivian R1T on interstate 75 I set my cruise control while going with the speed of traffic at approximately 60 mph. Instead of cruise control setting at the speed I was traveling, it instead sets at the posted speed limit. In most conditions, this wouldn't create a hazard as adaptive cruise control would keep the vehicle from accelerating more than the speed the vehicle directly in front of me is going. But when towing a trailer, the R1T disables the adaptive part of cruise control as well as emergency braking. Setting cruise control in this circumstance nearly cased me to rear end the car in front of my as I wasn't expecting the cruise control to set at nearly 10 mph faster than I was traveling when I set it. To be clear. This is not "resuming" a previous cruise control speed I had been set to, this sets at the posted speed limit.
Additional Notes:
When towing a trailer with my Rivian R1T on interstate 75 I set my cruise control while going with the speed of traffic at approximately 60 mph. Instead of cruise control setting at the speed I was traveling, it instead sets at the posted speed limit. In most conditions, this wouldn't create a hazard as adaptive cruise control would keep the vehicle from accelerating more than the speed the vehicle directly in front of me is going. But when towing a trailer, the R1T disables the adaptive part of cruise control as well as emergency braking. Setting cruise control in this circumstance nearly cased me to rear end the car in front of my as I wasn't expecting the cruise control to set at nearly 10 mph faster than I was traveling when I set it. To be clear. This is not "resuming" a previous cruise control speed I had been set to, this sets at the posted speed limit.
Mfg Campaign: 11572668
Recall Date: Feb 18, 2024
Rivian Automotive, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? MANY components of the vehicle that run on software are completely unuseable. This includes ALL sensors, safety features, ADAS, ability to adjust suspension, regen braking, HVAC, Audio, etc. How was your safety or the safety of others put at risk? I do not know what is working and what is not working. Zero sensors are working. Are the regen brakes working? I do not know. Are my turn signals working or headlights on? I have no way of telling. Not having the ability to adjust suspension, drive mode, etc. is also concerning. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by Rivian support and confirmed that it is VERY widespread. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Happened after a failed OTA software update.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? MANY components of the vehicle that run on software are completely unuseable. This includes ALL sensors, safety features, ADAS, ability to adjust suspension, regen braking, HVAC, Audio, etc. How was your safety or the safety of others put at risk? I do not know what is working and what is not working. Zero sensors are working. Are the regen brakes working? I do not know. Are my turn signals working or headlights on? I have no way of telling. Not having the ability to adjust suspension, drive mode, etc. is also concerning. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by Rivian support and confirmed that it is VERY widespread. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Happened after a failed OTA software update.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? MANY components of the vehicle that run on software are completely unuseable. This includes ALL sensors, safety features, ADAS, ability to adjust suspension, regen braking, HVAC, Audio, etc. How was your safety or the safety of others put at risk? I do not know what is working and what is not working. Zero sensors are working. Are the regen brakes working? I do not know. Are my turn signals working or headlights on? I have no way of telling. Not having the ability to adjust suspension, drive mode, etc. is also concerning. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by Rivian support and confirmed that it is VERY widespread. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Happened after a failed OTA software update.
Mfg Campaign: 11555052
Recall Date: Nov 14, 2023
Rivian Automotive, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? MANY components of the vehicle that run on software are completely unuseable. This includes ALL sensors, safety features, ADAS, ability to adjust suspension, regen braking, HVAC, Audio, etc. How was your safety or the safety of others put at risk? I do not know what is working and what is not working. Zero sensors are working. Are the regen brakes working? I do not know. Are my turn signals working or headlights on? I have no way of telling. Not having the ability to adjust suspension, drive mode, etc. is also concerning. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by Rivian support and confirmed that it is VERY widespread. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Happened after a failed OTA software update.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? MANY components of the vehicle that run on software are completely unuseable. This includes ALL sensors, safety features, ADAS, ability to adjust suspension, regen braking, HVAC, Audio, etc. How was your safety or the safety of others put at risk? I do not know what is working and what is not working. Zero sensors are working. Are the regen brakes working? I do not know. Are my turn signals working or headlights on? I have no way of telling. Not having the ability to adjust suspension, drive mode, etc. is also concerning. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by Rivian support and confirmed that it is VERY widespread. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Happened after a failed OTA software update.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? MANY components of the vehicle that run on software are completely unuseable. This includes ALL sensors, safety features, ADAS, ability to adjust suspension, regen braking, HVAC, Audio, etc. How was your safety or the safety of others put at risk? I do not know what is working and what is not working. Zero sensors are working. Are the regen brakes working? I do not know. Are my turn signals working or headlights on? I have no way of telling. Not having the ability to adjust suspension, drive mode, etc. is also concerning. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by Rivian support and confirmed that it is VERY widespread. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Happened after a failed OTA software update.
Mfg Campaign: 11555052
Recall Date: Nov 14, 2023
Rivian Automotive, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? MANY components of the vehicle that run on software are completely unuseable. This includes ALL sensors, safety features, ADAS, ability to adjust suspension, regen braking, HVAC, Audio, etc. How was your safety or the safety of others put at risk? I do not know what is working and what is not working. Zero sensors are working. Are the regen brakes working? I do not know. Are my turn signals working or headlights on? I have no way of telling. Not having the ability to adjust suspension, drive mode, etc. is also concerning. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by Rivian support and confirmed that it is VERY widespread. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Happened after a failed OTA software update.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? MANY components of the vehicle that run on software are completely unuseable. This includes ALL sensors, safety features, ADAS, ability to adjust suspension, regen braking, HVAC, Audio, etc. How was your safety or the safety of others put at risk? I do not know what is working and what is not working. Zero sensors are working. Are the regen brakes working? I do not know. Are my turn signals working or headlights on? I have no way of telling. Not having the ability to adjust suspension, drive mode, etc. is also concerning. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by Rivian support and confirmed that it is VERY widespread. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Happened after a failed OTA software update.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? MANY components of the vehicle that run on software are completely unuseable. This includes ALL sensors, safety features, ADAS, ability to adjust suspension, regen braking, HVAC, Audio, etc. How was your safety or the safety of others put at risk? I do not know what is working and what is not working. Zero sensors are working. Are the regen brakes working? I do not know. Are my turn signals working or headlights on? I have no way of telling. Not having the ability to adjust suspension, drive mode, etc. is also concerning. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by Rivian support and confirmed that it is VERY widespread. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Happened after a failed OTA software update.
Mfg Campaign: 11555052
Recall Date: Nov 14, 2023
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Front passenger seat does not always recognize that a passenger (my wife who weighs about 110 lbs) is sitting in the seat. The airbag off light will be on during various parts of a trip when my wife is clearly sitting normal in the seat with her belt buckled. I’ve brought the vehicle in twice to the manufacturer for them to fix the issue and both times they have stated that they can’t find a problem. I have video and shared with them both times. I feel uncomfortable allowing my wife to sit as a passenger knowing she isn’t being fully protected with airbags ready to deploy. Please help fix this problem. Thanks
Corrective Action:
Front passenger seat does not always recognize that a passenger (my wife who weighs about 110 lbs) is sitting in the seat. The airbag off light will be on during various parts of a trip when my wife is clearly sitting normal in the seat with her belt buckled. I’ve brought the vehicle in twice to the manufacturer for them to fix the issue and both times they have stated that they can’t find a problem. I have video and shared with them both times. I feel uncomfortable allowing my wife to sit as a passenger knowing she isn’t being fully protected with airbags ready to deploy. Please help fix this problem. Thanks
Additional Notes:
Front passenger seat does not always recognize that a passenger (my wife who weighs about 110 lbs) is sitting in the seat. The airbag off light will be on during various parts of a trip when my wife is clearly sitting normal in the seat with her belt buckled. I’ve brought the vehicle in twice to the manufacturer for them to fix the issue and both times they have stated that they can’t find a problem. I have video and shared with them both times. I feel uncomfortable allowing my wife to sit as a passenger knowing she isn’t being fully protected with airbags ready to deploy. Please help fix this problem. Thanks
Mfg Campaign: 11552772
Recall Date: Oct 31, 2023
Rivian Automotive, Llc
Defect Description:
SEATS
Potential Consequences:
Front passenger seat does not always recognize that a passenger (my wife who weighs about 110 lbs) is sitting in the seat. The airbag off light will be on during various parts of a trip when my wife is clearly sitting normal in the seat with her belt buckled. I’ve brought the vehicle in twice to the manufacturer for them to fix the issue and both times they have stated that they can’t find a problem. I have video and shared with them both times. I feel uncomfortable allowing my wife to sit as a passenger knowing she isn’t being fully protected with airbags ready to deploy. Please help fix this problem. Thanks
Corrective Action:
Front passenger seat does not always recognize that a passenger (my wife who weighs about 110 lbs) is sitting in the seat. The airbag off light will be on during various parts of a trip when my wife is clearly sitting normal in the seat with her belt buckled. I’ve brought the vehicle in twice to the manufacturer for them to fix the issue and both times they have stated that they can’t find a problem. I have video and shared with them both times. I feel uncomfortable allowing my wife to sit as a passenger knowing she isn’t being fully protected with airbags ready to deploy. Please help fix this problem. Thanks
Additional Notes:
Front passenger seat does not always recognize that a passenger (my wife who weighs about 110 lbs) is sitting in the seat. The airbag off light will be on during various parts of a trip when my wife is clearly sitting normal in the seat with her belt buckled. I’ve brought the vehicle in twice to the manufacturer for them to fix the issue and both times they have stated that they can’t find a problem. I have video and shared with them both times. I feel uncomfortable allowing my wife to sit as a passenger knowing she isn’t being fully protected with airbags ready to deploy. Please help fix this problem. Thanks
Mfg Campaign: 11552772
Recall Date: Oct 31, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury