Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: FSAM-1681
Recall Date: Jun 3, 2025
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC. (Rivian) is recalling certain 2022-2023 R1S and R1T vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1491
Recall Date: Jun 20, 2024
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1464
Recall Date: Jun 5, 2024
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1445
Recall Date: May 23, 2024
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1331
Recall Date: Nov 21, 2023
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1S vehicles. The reverse light beam may not be visible from certain angles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1216
Recall Date: Mar 31, 2023
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1S vehicles. The fasteners that secure the right and left side curtain air bags may be improperly secured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1185
Recall Date: Mar 9, 2023
Consumer Complaints
104 ComplaintsRivian Automotive, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? — ACCELERATOR PEDAL. YES, AVAILABLE FOR INSPECTION. How was your safety or the safety of others put at risk? — DUE TO ACCELERATOR PEDAL DEFECT, IT RESULTED IN ONE CASUALTY AND ONE INJURY. Has the problem been reproduced or confirmed by a dealer or independent service center? — YES, SERVICE RECALLS HAVE BEEN FOR THE SAME ISSUE WITH PRIOR MODELS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? — CURRENTLY IN POLICE CUSTODY Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? — NO WARNING SIGNS.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? — ACCELERATOR PEDAL. YES, AVAILABLE FOR INSPECTION. How was your safety or the safety of others put at risk? — DUE TO ACCELERATOR PEDAL DEFECT, IT RESULTED IN ONE CASUALTY AND ONE INJURY. Has the problem been reproduced or confirmed by a dealer or independent service center? — YES, SERVICE RECALLS HAVE BEEN FOR THE SAME ISSUE WITH PRIOR MODELS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? — CURRENTLY IN POLICE CUSTODY Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? — NO WARNING SIGNS.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? — ACCELERATOR PEDAL. YES, AVAILABLE FOR INSPECTION. How was your safety or the safety of others put at risk? — DUE TO ACCELERATOR PEDAL DEFECT, IT RESULTED IN ONE CASUALTY AND ONE INJURY. Has the problem been reproduced or confirmed by a dealer or independent service center? — YES, SERVICE RECALLS HAVE BEEN FOR THE SAME ISSUE WITH PRIOR MODELS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? — CURRENTLY IN POLICE CUSTODY Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? — NO WARNING SIGNS.
Mfg Campaign: 11600671
Recall Date: Jul 10, 2024
Rivian Automotive, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? — ACCELERATOR PEDAL. YES, AVAILABLE FOR INSPECTION. How was your safety or the safety of others put at risk? — DUE TO ACCELERATOR PEDAL DEFECT, IT RESULTED IN ONE CASUALTY AND ONE INJURY. Has the problem been reproduced or confirmed by a dealer or independent service center? — YES, SERVICE RECALLS HAVE BEEN FOR THE SAME ISSUE WITH PRIOR MODELS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? — CURRENTLY IN POLICE CUSTODY Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? — NO WARNING SIGNS.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? — ACCELERATOR PEDAL. YES, AVAILABLE FOR INSPECTION. How was your safety or the safety of others put at risk? — DUE TO ACCELERATOR PEDAL DEFECT, IT RESULTED IN ONE CASUALTY AND ONE INJURY. Has the problem been reproduced or confirmed by a dealer or independent service center? — YES, SERVICE RECALLS HAVE BEEN FOR THE SAME ISSUE WITH PRIOR MODELS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? — CURRENTLY IN POLICE CUSTODY Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? — NO WARNING SIGNS.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? — ACCELERATOR PEDAL. YES, AVAILABLE FOR INSPECTION. How was your safety or the safety of others put at risk? — DUE TO ACCELERATOR PEDAL DEFECT, IT RESULTED IN ONE CASUALTY AND ONE INJURY. Has the problem been reproduced or confirmed by a dealer or independent service center? — YES, SERVICE RECALLS HAVE BEEN FOR THE SAME ISSUE WITH PRIOR MODELS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? — CURRENTLY IN POLICE CUSTODY Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? — NO WARNING SIGNS.
Mfg Campaign: 11600671
Recall Date: Jul 10, 2024
Rivian Automotive, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? — ACCELERATOR PEDAL. YES, AVAILABLE FOR INSPECTION. How was your safety or the safety of others put at risk? — DUE TO ACCELERATOR PEDAL DEFECT, IT RESULTED IN ONE CASUALTY AND ONE INJURY. Has the problem been reproduced or confirmed by a dealer or independent service center? — YES, SERVICE RECALLS HAVE BEEN FOR THE SAME ISSUE WITH PRIOR MODELS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? — CURRENTLY IN POLICE CUSTODY Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? — NO WARNING SIGNS.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? — ACCELERATOR PEDAL. YES, AVAILABLE FOR INSPECTION. How was your safety or the safety of others put at risk? — DUE TO ACCELERATOR PEDAL DEFECT, IT RESULTED IN ONE CASUALTY AND ONE INJURY. Has the problem been reproduced or confirmed by a dealer or independent service center? — YES, SERVICE RECALLS HAVE BEEN FOR THE SAME ISSUE WITH PRIOR MODELS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? — CURRENTLY IN POLICE CUSTODY Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? — NO WARNING SIGNS.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? — ACCELERATOR PEDAL. YES, AVAILABLE FOR INSPECTION. How was your safety or the safety of others put at risk? — DUE TO ACCELERATOR PEDAL DEFECT, IT RESULTED IN ONE CASUALTY AND ONE INJURY. Has the problem been reproduced or confirmed by a dealer or independent service center? — YES, SERVICE RECALLS HAVE BEEN FOR THE SAME ISSUE WITH PRIOR MODELS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? — CURRENTLY IN POLICE CUSTODY Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? — NO WARNING SIGNS.
Mfg Campaign: 11600671
Recall Date: Jul 10, 2024
Rivian Automotive, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multiple attempts by me to connect with their Customer Service, I was informed that a mobile service technician would come to fix the issue on August 26, 2024. This would be more than 60 days after Rivian's initial notification. Additionally, on July 6 2024, when I turned on the vehicle, I was notified of multiple system failures. I promptly created an incident ticket with Rivian on this but have to yet hear back from Rivian. Rivian's lax attitude on getting such critical issues fixed is of great concern. The vehicle is barely over a year old since I have owned it and I feel distrustful of this company and thoroughly disappointed by their nonchalant approach to getting these critical issues fixed.
Corrective Action:
I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multiple attempts by me to connect with their Customer Service, I was informed that a mobile service technician would come to fix the issue on August 26, 2024. This would be more than 60 days after Rivian's initial notification. Additionally, on July 6 2024, when I turned on the vehicle, I was notified of multiple system failures. I promptly created an incident ticket with Rivian on this but have to yet hear back from Rivian. Rivian's lax attitude on getting such critical issues fixed is of great concern. The vehicle is barely over a year old since I have owned it and I feel distrustful of this company and thoroughly disappointed by their nonchalant approach to getting these critical issues fixed.
Additional Notes:
I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multiple attempts by me to connect with their Customer Service, I was informed that a mobile service technician would come to fix the issue on August 26, 2024. This would be more than 60 days after Rivian's initial notification. Additionally, on July 6 2024, when I turned on the vehicle, I was notified of multiple system failures. I promptly created an incident ticket with Rivian on this but have to yet hear back from Rivian. Rivian's lax attitude on getting such critical issues fixed is of great concern. The vehicle is barely over a year old since I have owned it and I feel distrustful of this company and thoroughly disappointed by their nonchalant approach to getting these critical issues fixed.
Mfg Campaign: 11599545
Recall Date: Jul 6, 2024
Rivian Automotive, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multiple attempts by me to connect with their Customer Service, I was informed that a mobile service technician would come to fix the issue on August 26, 2024. This would be more than 60 days after Rivian's initial notification. Additionally, on July 6 2024, when I turned on the vehicle, I was notified of multiple system failures. I promptly created an incident ticket with Rivian on this but have to yet hear back from Rivian. Rivian's lax attitude on getting such critical issues fixed is of great concern. The vehicle is barely over a year old since I have owned it and I feel distrustful of this company and thoroughly disappointed by their nonchalant approach to getting these critical issues fixed.
Corrective Action:
I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multiple attempts by me to connect with their Customer Service, I was informed that a mobile service technician would come to fix the issue on August 26, 2024. This would be more than 60 days after Rivian's initial notification. Additionally, on July 6 2024, when I turned on the vehicle, I was notified of multiple system failures. I promptly created an incident ticket with Rivian on this but have to yet hear back from Rivian. Rivian's lax attitude on getting such critical issues fixed is of great concern. The vehicle is barely over a year old since I have owned it and I feel distrustful of this company and thoroughly disappointed by their nonchalant approach to getting these critical issues fixed.
Additional Notes:
I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multiple attempts by me to connect with their Customer Service, I was informed that a mobile service technician would come to fix the issue on August 26, 2024. This would be more than 60 days after Rivian's initial notification. Additionally, on July 6 2024, when I turned on the vehicle, I was notified of multiple system failures. I promptly created an incident ticket with Rivian on this but have to yet hear back from Rivian. Rivian's lax attitude on getting such critical issues fixed is of great concern. The vehicle is barely over a year old since I have owned it and I feel distrustful of this company and thoroughly disappointed by their nonchalant approach to getting these critical issues fixed.
Mfg Campaign: 11599545
Recall Date: Jul 6, 2024
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multiple attempts by me to connect with their Customer Service, I was informed that a mobile service technician would come to fix the issue on August 26, 2024. This would be more than 60 days after Rivian's initial notification. Additionally, on July 6 2024, when I turned on the vehicle, I was notified of multiple system failures. I promptly created an incident ticket with Rivian on this but have to yet hear back from Rivian. Rivian's lax attitude on getting such critical issues fixed is of great concern. The vehicle is barely over a year old since I have owned it and I feel distrustful of this company and thoroughly disappointed by their nonchalant approach to getting these critical issues fixed.
Corrective Action:
I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multiple attempts by me to connect with their Customer Service, I was informed that a mobile service technician would come to fix the issue on August 26, 2024. This would be more than 60 days after Rivian's initial notification. Additionally, on July 6 2024, when I turned on the vehicle, I was notified of multiple system failures. I promptly created an incident ticket with Rivian on this but have to yet hear back from Rivian. Rivian's lax attitude on getting such critical issues fixed is of great concern. The vehicle is barely over a year old since I have owned it and I feel distrustful of this company and thoroughly disappointed by their nonchalant approach to getting these critical issues fixed.
Additional Notes:
I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multiple attempts by me to connect with their Customer Service, I was informed that a mobile service technician would come to fix the issue on August 26, 2024. This would be more than 60 days after Rivian's initial notification. Additionally, on July 6 2024, when I turned on the vehicle, I was notified of multiple system failures. I promptly created an incident ticket with Rivian on this but have to yet hear back from Rivian. Rivian's lax attitude on getting such critical issues fixed is of great concern. The vehicle is barely over a year old since I have owned it and I feel distrustful of this company and thoroughly disappointed by their nonchalant approach to getting these critical issues fixed.
Mfg Campaign: 11599545
Recall Date: Jul 6, 2024
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My right front passenger seat does not detect adult occupants reliably, and therefore does not enable the airbags. My wife is approximately 105 pounds and sits in the seat in a standard upright fashion without leaning back. Her legs are not crossed and are just resting on the floor. it is rare that the vehicle detects her presence and therefore she is rarely protected by the safety restraint system in the event of an accident. I brought the vehicle into Rivian Service and they inspected and said the sensor is working properly and is designed to detect occupants roughly 105 to 110 pounds. They said there is nothing that they can do about it. Every other vehicle I currently own and have owned in the past properly detects her presence for the SRS system.
Corrective Action:
My right front passenger seat does not detect adult occupants reliably, and therefore does not enable the airbags. My wife is approximately 105 pounds and sits in the seat in a standard upright fashion without leaning back. Her legs are not crossed and are just resting on the floor. it is rare that the vehicle detects her presence and therefore she is rarely protected by the safety restraint system in the event of an accident. I brought the vehicle into Rivian Service and they inspected and said the sensor is working properly and is designed to detect occupants roughly 105 to 110 pounds. They said there is nothing that they can do about it. Every other vehicle I currently own and have owned in the past properly detects her presence for the SRS system.
Additional Notes:
My right front passenger seat does not detect adult occupants reliably, and therefore does not enable the airbags. My wife is approximately 105 pounds and sits in the seat in a standard upright fashion without leaning back. Her legs are not crossed and are just resting on the floor. it is rare that the vehicle detects her presence and therefore she is rarely protected by the safety restraint system in the event of an accident. I brought the vehicle into Rivian Service and they inspected and said the sensor is working properly and is designed to detect occupants roughly 105 to 110 pounds. They said there is nothing that they can do about it. Every other vehicle I currently own and have owned in the past properly detects her presence for the SRS system.
Mfg Campaign: 11594215
Recall Date: Jun 13, 2024
Rivian Automotive, Llc
Defect Description:
SEATS
Potential Consequences:
My right front passenger seat does not detect adult occupants reliably, and therefore does not enable the airbags. My wife is approximately 105 pounds and sits in the seat in a standard upright fashion without leaning back. Her legs are not crossed and are just resting on the floor. it is rare that the vehicle detects her presence and therefore she is rarely protected by the safety restraint system in the event of an accident. I brought the vehicle into Rivian Service and they inspected and said the sensor is working properly and is designed to detect occupants roughly 105 to 110 pounds. They said there is nothing that they can do about it. Every other vehicle I currently own and have owned in the past properly detects her presence for the SRS system.
Corrective Action:
My right front passenger seat does not detect adult occupants reliably, and therefore does not enable the airbags. My wife is approximately 105 pounds and sits in the seat in a standard upright fashion without leaning back. Her legs are not crossed and are just resting on the floor. it is rare that the vehicle detects her presence and therefore she is rarely protected by the safety restraint system in the event of an accident. I brought the vehicle into Rivian Service and they inspected and said the sensor is working properly and is designed to detect occupants roughly 105 to 110 pounds. They said there is nothing that they can do about it. Every other vehicle I currently own and have owned in the past properly detects her presence for the SRS system.
Additional Notes:
My right front passenger seat does not detect adult occupants reliably, and therefore does not enable the airbags. My wife is approximately 105 pounds and sits in the seat in a standard upright fashion without leaning back. Her legs are not crossed and are just resting on the floor. it is rare that the vehicle detects her presence and therefore she is rarely protected by the safety restraint system in the event of an accident. I brought the vehicle into Rivian Service and they inspected and said the sensor is working properly and is designed to detect occupants roughly 105 to 110 pounds. They said there is nothing that they can do about it. Every other vehicle I currently own and have owned in the past properly detects her presence for the SRS system.
Mfg Campaign: 11594215
Recall Date: Jun 13, 2024
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The Rivian is designed to kill fat people. The Airbag for the passenger seat does not function if there is a large person in the seat or the seat is very far forward with a normal person. When someone sits in the passenger seat the lower left corner of the central display changes from “Passenger Airbag Off” to the passenger climate control display. If you pull the seatbelt all the way out the display reverts back to the “Passenger Airbag Off” sign. The seat belt has to retract about 6 inches back into the B pillar for the climate control display to come back on. If the seat belt can’t retract far enough back into the B pillar, you have to drive around with an inoperable passenger seatbelt. I have been able to duplicate this feature on every Rivian I have tried it on. This has been reported to Rivian. A mechanic was sent to my house to repair this. It couldn’t be repaired as expected. I was told the problem would be elevated to a safety issue and sent to engineering. That was in the beginning of February 2024. No answers or fix yet. I have video of the problem, but mp4 files are not accepted below. Please contact me if you would like video.
Corrective Action:
The Rivian is designed to kill fat people. The Airbag for the passenger seat does not function if there is a large person in the seat or the seat is very far forward with a normal person. When someone sits in the passenger seat the lower left corner of the central display changes from “Passenger Airbag Off” to the passenger climate control display. If you pull the seatbelt all the way out the display reverts back to the “Passenger Airbag Off” sign. The seat belt has to retract about 6 inches back into the B pillar for the climate control display to come back on. If the seat belt can’t retract far enough back into the B pillar, you have to drive around with an inoperable passenger seatbelt. I have been able to duplicate this feature on every Rivian I have tried it on. This has been reported to Rivian. A mechanic was sent to my house to repair this. It couldn’t be repaired as expected. I was told the problem would be elevated to a safety issue and sent to engineering. That was in the beginning of February 2024. No answers or fix yet. I have video of the problem, but mp4 files are not accepted below. Please contact me if you would like video.
Additional Notes:
The Rivian is designed to kill fat people. The Airbag for the passenger seat does not function if there is a large person in the seat or the seat is very far forward with a normal person. When someone sits in the passenger seat the lower left corner of the central display changes from “Passenger Airbag Off” to the passenger climate control display. If you pull the seatbelt all the way out the display reverts back to the “Passenger Airbag Off” sign. The seat belt has to retract about 6 inches back into the B pillar for the climate control display to come back on. If the seat belt can’t retract far enough back into the B pillar, you have to drive around with an inoperable passenger seatbelt. I have been able to duplicate this feature on every Rivian I have tried it on. This has been reported to Rivian. A mechanic was sent to my house to repair this. It couldn’t be repaired as expected. I was told the problem would be elevated to a safety issue and sent to engineering. That was in the beginning of February 2024. No answers or fix yet. I have video of the problem, but mp4 files are not accepted below. Please contact me if you would like video.
Mfg Campaign: 11589863
Recall Date: May 21, 2024
Rivian Automotive, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The Rivian is designed to kill fat people. The Airbag for the passenger seat does not function if there is a large person in the seat or the seat is very far forward with a normal person. When someone sits in the passenger seat the lower left corner of the central display changes from “Passenger Airbag Off” to the passenger climate control display. If you pull the seatbelt all the way out the display reverts back to the “Passenger Airbag Off” sign. The seat belt has to retract about 6 inches back into the B pillar for the climate control display to come back on. If the seat belt can’t retract far enough back into the B pillar, you have to drive around with an inoperable passenger seatbelt. I have been able to duplicate this feature on every Rivian I have tried it on. This has been reported to Rivian. A mechanic was sent to my house to repair this. It couldn’t be repaired as expected. I was told the problem would be elevated to a safety issue and sent to engineering. That was in the beginning of February 2024. No answers or fix yet. I have video of the problem, but mp4 files are not accepted below. Please contact me if you would like video.
Corrective Action:
The Rivian is designed to kill fat people. The Airbag for the passenger seat does not function if there is a large person in the seat or the seat is very far forward with a normal person. When someone sits in the passenger seat the lower left corner of the central display changes from “Passenger Airbag Off” to the passenger climate control display. If you pull the seatbelt all the way out the display reverts back to the “Passenger Airbag Off” sign. The seat belt has to retract about 6 inches back into the B pillar for the climate control display to come back on. If the seat belt can’t retract far enough back into the B pillar, you have to drive around with an inoperable passenger seatbelt. I have been able to duplicate this feature on every Rivian I have tried it on. This has been reported to Rivian. A mechanic was sent to my house to repair this. It couldn’t be repaired as expected. I was told the problem would be elevated to a safety issue and sent to engineering. That was in the beginning of February 2024. No answers or fix yet. I have video of the problem, but mp4 files are not accepted below. Please contact me if you would like video.
Additional Notes:
The Rivian is designed to kill fat people. The Airbag for the passenger seat does not function if there is a large person in the seat or the seat is very far forward with a normal person. When someone sits in the passenger seat the lower left corner of the central display changes from “Passenger Airbag Off” to the passenger climate control display. If you pull the seatbelt all the way out the display reverts back to the “Passenger Airbag Off” sign. The seat belt has to retract about 6 inches back into the B pillar for the climate control display to come back on. If the seat belt can’t retract far enough back into the B pillar, you have to drive around with an inoperable passenger seatbelt. I have been able to duplicate this feature on every Rivian I have tried it on. This has been reported to Rivian. A mechanic was sent to my house to repair this. It couldn’t be repaired as expected. I was told the problem would be elevated to a safety issue and sent to engineering. That was in the beginning of February 2024. No answers or fix yet. I have video of the problem, but mp4 files are not accepted below. Please contact me if you would like video.
Mfg Campaign: 11589863
Recall Date: May 21, 2024
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The passenger side airbag shows that it is turned off about 50% of the time that my wife is riding in the passenger seat. She meets the minimum weight requirement for passenger airbag deployment. If she moves around in the seat the airbag off light will go out temporarily but usually comes back on within several miles of driving. This vehicle is available for inspection. When this happens my wife or any other passenger is at risk of not having an airbag if an accident was to occur. This issues has been looked at several times by the manufacturer and I was told that the vehicle is operating as intended. No resonable solution was offered. The only solution from the manufacturer was to have the passenger move around or adjust the seat until the airbag came on. Then have the passenger stay in that position for the duration of the ride. We’ve tried this and it doesn’t work the airbag still turns off.
Corrective Action:
The passenger side airbag shows that it is turned off about 50% of the time that my wife is riding in the passenger seat. She meets the minimum weight requirement for passenger airbag deployment. If she moves around in the seat the airbag off light will go out temporarily but usually comes back on within several miles of driving. This vehicle is available for inspection. When this happens my wife or any other passenger is at risk of not having an airbag if an accident was to occur. This issues has been looked at several times by the manufacturer and I was told that the vehicle is operating as intended. No resonable solution was offered. The only solution from the manufacturer was to have the passenger move around or adjust the seat until the airbag came on. Then have the passenger stay in that position for the duration of the ride. We’ve tried this and it doesn’t work the airbag still turns off.
Additional Notes:
The passenger side airbag shows that it is turned off about 50% of the time that my wife is riding in the passenger seat. She meets the minimum weight requirement for passenger airbag deployment. If she moves around in the seat the airbag off light will go out temporarily but usually comes back on within several miles of driving. This vehicle is available for inspection. When this happens my wife or any other passenger is at risk of not having an airbag if an accident was to occur. This issues has been looked at several times by the manufacturer and I was told that the vehicle is operating as intended. No resonable solution was offered. The only solution from the manufacturer was to have the passenger move around or adjust the seat until the airbag came on. Then have the passenger stay in that position for the duration of the ride. We’ve tried this and it doesn’t work the airbag still turns off.
Mfg Campaign: 11586504
Recall Date: May 2, 2024
Rivian Automotive, Llc
Defect Description:
SEATS
Potential Consequences:
The passenger side airbag shows that it is turned off about 50% of the time that my wife is riding in the passenger seat. She meets the minimum weight requirement for passenger airbag deployment. If she moves around in the seat the airbag off light will go out temporarily but usually comes back on within several miles of driving. This vehicle is available for inspection. When this happens my wife or any other passenger is at risk of not having an airbag if an accident was to occur. This issues has been looked at several times by the manufacturer and I was told that the vehicle is operating as intended. No resonable solution was offered. The only solution from the manufacturer was to have the passenger move around or adjust the seat until the airbag came on. Then have the passenger stay in that position for the duration of the ride. We’ve tried this and it doesn’t work the airbag still turns off.
Corrective Action:
The passenger side airbag shows that it is turned off about 50% of the time that my wife is riding in the passenger seat. She meets the minimum weight requirement for passenger airbag deployment. If she moves around in the seat the airbag off light will go out temporarily but usually comes back on within several miles of driving. This vehicle is available for inspection. When this happens my wife or any other passenger is at risk of not having an airbag if an accident was to occur. This issues has been looked at several times by the manufacturer and I was told that the vehicle is operating as intended. No resonable solution was offered. The only solution from the manufacturer was to have the passenger move around or adjust the seat until the airbag came on. Then have the passenger stay in that position for the duration of the ride. We’ve tried this and it doesn’t work the airbag still turns off.
Additional Notes:
The passenger side airbag shows that it is turned off about 50% of the time that my wife is riding in the passenger seat. She meets the minimum weight requirement for passenger airbag deployment. If she moves around in the seat the airbag off light will go out temporarily but usually comes back on within several miles of driving. This vehicle is available for inspection. When this happens my wife or any other passenger is at risk of not having an airbag if an accident was to occur. This issues has been looked at several times by the manufacturer and I was told that the vehicle is operating as intended. No resonable solution was offered. The only solution from the manufacturer was to have the passenger move around or adjust the seat until the airbag came on. Then have the passenger stay in that position for the duration of the ride. We’ve tried this and it doesn’t work the airbag still turns off.
Mfg Campaign: 11586504
Recall Date: May 2, 2024
Rivian Automotive, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2023 Rivian R1S. The contact stated that while the vehicle was parked in the driveway, there was a shadow on the middle console. The contact stated that when the driver's door was opened, there was a crack in the sunroof. The contact stated that there was no impact that could have caused the crack. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,100.
Corrective Action:
The contact owns a 2023 Rivian R1S. The contact stated that while the vehicle was parked in the driveway, there was a shadow on the middle console. The contact stated that when the driver's door was opened, there was a crack in the sunroof. The contact stated that there was no impact that could have caused the crack. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,100.
Additional Notes:
The contact owns a 2023 Rivian R1S. The contact stated that while the vehicle was parked in the driveway, there was a shadow on the middle console. The contact stated that when the driver's door was opened, there was a crack in the sunroof. The contact stated that there was no impact that could have caused the crack. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,100.
Mfg Campaign: 11586095
Recall Date: Apr 30, 2024
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Since the vehicle was new, I have had a problem with the air bag being off when a large person is in the passenger seat. I have reported this to Rivian. Rivian has sent a technician out to fix this. The technician indicated that he could not fix this as planned and would submit it to engineering as a safety issue. I have made multiple inquiries since then and received no information on when this will be resolved. I have also had 3 software updates since then and the problem has not been resolved. I have been able to duplicate the problem on another R1S. If you sit in the passenger seat the passenger climate controls will become available. If you pull the seatbelt all the way out of the B pillar, the passenger climate control will go away and you will get the passenger airbag off notification. If the seatbelt can go back into the B pillar about 8 inches, the climate control setting will return. If you are a large person or have the seat forward and the seatbelt can't retract that far, you are passenger without airbag protection.
Corrective Action:
Since the vehicle was new, I have had a problem with the air bag being off when a large person is in the passenger seat. I have reported this to Rivian. Rivian has sent a technician out to fix this. The technician indicated that he could not fix this as planned and would submit it to engineering as a safety issue. I have made multiple inquiries since then and received no information on when this will be resolved. I have also had 3 software updates since then and the problem has not been resolved. I have been able to duplicate the problem on another R1S. If you sit in the passenger seat the passenger climate controls will become available. If you pull the seatbelt all the way out of the B pillar, the passenger climate control will go away and you will get the passenger airbag off notification. If the seatbelt can go back into the B pillar about 8 inches, the climate control setting will return. If you are a large person or have the seat forward and the seatbelt can't retract that far, you are passenger without airbag protection.
Additional Notes:
Since the vehicle was new, I have had a problem with the air bag being off when a large person is in the passenger seat. I have reported this to Rivian. Rivian has sent a technician out to fix this. The technician indicated that he could not fix this as planned and would submit it to engineering as a safety issue. I have made multiple inquiries since then and received no information on when this will be resolved. I have also had 3 software updates since then and the problem has not been resolved. I have been able to duplicate the problem on another R1S. If you sit in the passenger seat the passenger climate controls will become available. If you pull the seatbelt all the way out of the B pillar, the passenger climate control will go away and you will get the passenger airbag off notification. If the seatbelt can go back into the B pillar about 8 inches, the climate control setting will return. If you are a large person or have the seat forward and the seatbelt can't retract that far, you are passenger without airbag protection.
Mfg Campaign: 11585607
Recall Date: Apr 27, 2024
Rivian Automotive, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Since the vehicle was new, I have had a problem with the air bag being off when a large person is in the passenger seat. I have reported this to Rivian. Rivian has sent a technician out to fix this. The technician indicated that he could not fix this as planned and would submit it to engineering as a safety issue. I have made multiple inquiries since then and received no information on when this will be resolved. I have also had 3 software updates since then and the problem has not been resolved. I have been able to duplicate the problem on another R1S. If you sit in the passenger seat the passenger climate controls will become available. If you pull the seatbelt all the way out of the B pillar, the passenger climate control will go away and you will get the passenger airbag off notification. If the seatbelt can go back into the B pillar about 8 inches, the climate control setting will return. If you are a large person or have the seat forward and the seatbelt can't retract that far, you are passenger without airbag protection.
Corrective Action:
Since the vehicle was new, I have had a problem with the air bag being off when a large person is in the passenger seat. I have reported this to Rivian. Rivian has sent a technician out to fix this. The technician indicated that he could not fix this as planned and would submit it to engineering as a safety issue. I have made multiple inquiries since then and received no information on when this will be resolved. I have also had 3 software updates since then and the problem has not been resolved. I have been able to duplicate the problem on another R1S. If you sit in the passenger seat the passenger climate controls will become available. If you pull the seatbelt all the way out of the B pillar, the passenger climate control will go away and you will get the passenger airbag off notification. If the seatbelt can go back into the B pillar about 8 inches, the climate control setting will return. If you are a large person or have the seat forward and the seatbelt can't retract that far, you are passenger without airbag protection.
Additional Notes:
Since the vehicle was new, I have had a problem with the air bag being off when a large person is in the passenger seat. I have reported this to Rivian. Rivian has sent a technician out to fix this. The technician indicated that he could not fix this as planned and would submit it to engineering as a safety issue. I have made multiple inquiries since then and received no information on when this will be resolved. I have also had 3 software updates since then and the problem has not been resolved. I have been able to duplicate the problem on another R1S. If you sit in the passenger seat the passenger climate controls will become available. If you pull the seatbelt all the way out of the B pillar, the passenger climate control will go away and you will get the passenger airbag off notification. If the seatbelt can go back into the B pillar about 8 inches, the climate control setting will return. If you are a large person or have the seat forward and the seatbelt can't retract that far, you are passenger without airbag protection.
Mfg Campaign: 11585607
Recall Date: Apr 27, 2024
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My wife does not shows up as a passenger in the front seat about 30% of the time with the seatbelt fastened. She is 105~108 lbs. This is a continuing problem with no fix in sight. Not registering when seated means two key things: 1) no airbag support in case of an accident 2) passenger side climate control doesn't function separately from synced mode. After multiple attempt with the Rivian service center/mobile service, all they can only say that it's within spec. Rivian SC staffs say that SW fix is coming. That was 4 over the air firmware updates ago. Unfortunately the problem is so small in terms of affected population, they have done nothing to date.
Corrective Action:
My wife does not shows up as a passenger in the front seat about 30% of the time with the seatbelt fastened. She is 105~108 lbs. This is a continuing problem with no fix in sight. Not registering when seated means two key things: 1) no airbag support in case of an accident 2) passenger side climate control doesn't function separately from synced mode. After multiple attempt with the Rivian service center/mobile service, all they can only say that it's within spec. Rivian SC staffs say that SW fix is coming. That was 4 over the air firmware updates ago. Unfortunately the problem is so small in terms of affected population, they have done nothing to date.
Additional Notes:
My wife does not shows up as a passenger in the front seat about 30% of the time with the seatbelt fastened. She is 105~108 lbs. This is a continuing problem with no fix in sight. Not registering when seated means two key things: 1) no airbag support in case of an accident 2) passenger side climate control doesn't function separately from synced mode. After multiple attempt with the Rivian service center/mobile service, all they can only say that it's within spec. Rivian SC staffs say that SW fix is coming. That was 4 over the air firmware updates ago. Unfortunately the problem is so small in terms of affected population, they have done nothing to date.
Mfg Campaign: 11580094
Recall Date: Mar 29, 2024
Rivian Automotive, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
My wife does not shows up as a passenger in the front seat about 30% of the time with the seatbelt fastened. She is 105~108 lbs. This is a continuing problem with no fix in sight. Not registering when seated means two key things: 1) no airbag support in case of an accident 2) passenger side climate control doesn't function separately from synced mode. After multiple attempt with the Rivian service center/mobile service, all they can only say that it's within spec. Rivian SC staffs say that SW fix is coming. That was 4 over the air firmware updates ago. Unfortunately the problem is so small in terms of affected population, they have done nothing to date.
Corrective Action:
My wife does not shows up as a passenger in the front seat about 30% of the time with the seatbelt fastened. She is 105~108 lbs. This is a continuing problem with no fix in sight. Not registering when seated means two key things: 1) no airbag support in case of an accident 2) passenger side climate control doesn't function separately from synced mode. After multiple attempt with the Rivian service center/mobile service, all they can only say that it's within spec. Rivian SC staffs say that SW fix is coming. That was 4 over the air firmware updates ago. Unfortunately the problem is so small in terms of affected population, they have done nothing to date.
Additional Notes:
My wife does not shows up as a passenger in the front seat about 30% of the time with the seatbelt fastened. She is 105~108 lbs. This is a continuing problem with no fix in sight. Not registering when seated means two key things: 1) no airbag support in case of an accident 2) passenger side climate control doesn't function separately from synced mode. After multiple attempt with the Rivian service center/mobile service, all they can only say that it's within spec. Rivian SC staffs say that SW fix is coming. That was 4 over the air firmware updates ago. Unfortunately the problem is so small in terms of affected population, they have done nothing to date.
Mfg Campaign: 11580094
Recall Date: Mar 29, 2024
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger occupancy system seems flaky when my fiance sits in the passenger seat - sometime it takes 30 seconds to register she is there, sometimes it goes off while we are driving if she makes slight adjustments in the seat (while sitting straight and not in any awkward position), which can be dangerous if we were in a near crash situation, her weight shifted causing the airbag not to deploy. Although she is on a smaller side (5’5’’ 110lb) we never had this issue with any car we owned or rented.
Corrective Action:
Passenger occupancy system seems flaky when my fiance sits in the passenger seat - sometime it takes 30 seconds to register she is there, sometimes it goes off while we are driving if she makes slight adjustments in the seat (while sitting straight and not in any awkward position), which can be dangerous if we were in a near crash situation, her weight shifted causing the airbag not to deploy. Although she is on a smaller side (5’5’’ 110lb) we never had this issue with any car we owned or rented.
Additional Notes:
Passenger occupancy system seems flaky when my fiance sits in the passenger seat - sometime it takes 30 seconds to register she is there, sometimes it goes off while we are driving if she makes slight adjustments in the seat (while sitting straight and not in any awkward position), which can be dangerous if we were in a near crash situation, her weight shifted causing the airbag not to deploy. Although she is on a smaller side (5’5’’ 110lb) we never had this issue with any car we owned or rented.
Mfg Campaign: 11578985
Recall Date: Mar 22, 2024
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Every time my wife gets into the front passenger seat the sensor in the seat doesn’t recognize her sitting down and doesn’t active the passenger side airbag also the climate control is inactive. Rivian claims that there is a seat weight limit but my wife weighs 145 lbs. this happens all the time until my wife moves around enough to activate it. Then sometimes it turns off in the middle of a drive as if there wasn’t a passenger in that seat. This has also occurred with some heavier passengers. Rivian claims nothing wrong with the vehicle. I took delivery at the end of October and the problem still continues.
Corrective Action:
Every time my wife gets into the front passenger seat the sensor in the seat doesn’t recognize her sitting down and doesn’t active the passenger side airbag also the climate control is inactive. Rivian claims that there is a seat weight limit but my wife weighs 145 lbs. this happens all the time until my wife moves around enough to activate it. Then sometimes it turns off in the middle of a drive as if there wasn’t a passenger in that seat. This has also occurred with some heavier passengers. Rivian claims nothing wrong with the vehicle. I took delivery at the end of October and the problem still continues.
Additional Notes:
Every time my wife gets into the front passenger seat the sensor in the seat doesn’t recognize her sitting down and doesn’t active the passenger side airbag also the climate control is inactive. Rivian claims that there is a seat weight limit but my wife weighs 145 lbs. this happens all the time until my wife moves around enough to activate it. Then sometimes it turns off in the middle of a drive as if there wasn’t a passenger in that seat. This has also occurred with some heavier passengers. Rivian claims nothing wrong with the vehicle. I took delivery at the end of October and the problem still continues.
Mfg Campaign: 11578998
Recall Date: Mar 22, 2024
Rivian Automotive, Llc
Defect Description:
SEATS
Potential Consequences:
Every time my wife gets into the front passenger seat the sensor in the seat doesn’t recognize her sitting down and doesn’t active the passenger side airbag also the climate control is inactive. Rivian claims that there is a seat weight limit but my wife weighs 145 lbs. this happens all the time until my wife moves around enough to activate it. Then sometimes it turns off in the middle of a drive as if there wasn’t a passenger in that seat. This has also occurred with some heavier passengers. Rivian claims nothing wrong with the vehicle. I took delivery at the end of October and the problem still continues.
Corrective Action:
Every time my wife gets into the front passenger seat the sensor in the seat doesn’t recognize her sitting down and doesn’t active the passenger side airbag also the climate control is inactive. Rivian claims that there is a seat weight limit but my wife weighs 145 lbs. this happens all the time until my wife moves around enough to activate it. Then sometimes it turns off in the middle of a drive as if there wasn’t a passenger in that seat. This has also occurred with some heavier passengers. Rivian claims nothing wrong with the vehicle. I took delivery at the end of October and the problem still continues.
Additional Notes:
Every time my wife gets into the front passenger seat the sensor in the seat doesn’t recognize her sitting down and doesn’t active the passenger side airbag also the climate control is inactive. Rivian claims that there is a seat weight limit but my wife weighs 145 lbs. this happens all the time until my wife moves around enough to activate it. Then sometimes it turns off in the middle of a drive as if there wasn’t a passenger in that seat. This has also occurred with some heavier passengers. Rivian claims nothing wrong with the vehicle. I took delivery at the end of October and the problem still continues.
Mfg Campaign: 11578998
Recall Date: Mar 22, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
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