RAM PROMASTER 2016

Complete listing of complaints and recalls for this vehicle

46
Complaints
19
Recalls

Complaints & Recalls

46 Complaints 19 Recalls

Official Safety Recalls - Important!

19 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Prime-time Specialty Vehicles
NHTSA Campaign: 20V582000 SAFETY RECALL
20 Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Potential Risk:
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
FREE Recall Solution:
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W00
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V036000 SAFETY RECALL
222.2K Vehicles Affected
Recall Date: Jan 23, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Potential Risk:
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W00
Notice Date: May 26, 2020
Recall Date: Jan 23, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V818000 SAFETY RECALL
99.1K Vehicles Affected
Recall Date: Nov 15, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Potential Risk:
An overheated fan motor increases the risk of a fire.
FREE Recall Solution:
Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB2
Notice Date: Jul 7, 2020
Recall Date: Nov 15, 2019
New England Wheels
NHTSA Campaign: 19V333000 SAFETY RECALL
544 Vehicles Affected
Recall Date: Apr 29, 2019
Safety Issue:

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Potential Risk:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
FREE Recall Solution:
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 18E-076
Notice Date: May 27, 2019
Recall Date: Apr 29, 2019
Mobility Transportation Services
NHTSA Campaign: 19V313000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Apr 18, 2019
Safety Issue:

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Potential Risk:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
FREE Recall Solution:
MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: May 19, 2020
Recall Date: Apr 18, 2019
Transitworks
NHTSA Campaign: 19V229000 SAFETY RECALL
776 Vehicles Affected
Recall Date: Mar 22, 2019
Safety Issue:

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Potential Risk:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
FREE Recall Solution:
TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 19, 2019
Recall Date: Mar 22, 2019
Prime-time Specialty Vehicles
NHTSA Campaign: 19V332000 SAFETY RECALL
90 Vehicles Affected
Recall Date: Mar 1, 2019
Safety Issue:

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Potential Risk:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
FREE Recall Solution:
Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Nov 16, 2018
Recall Date: Mar 1, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Midwest Automotive Designs, Llc
NHTSA Campaign: 17V786000 SAFETY RECALL
550 Vehicles Affected
Recall Date: Dec 8, 2017
Safety Issue:

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 11, 2017
Recall Date: Dec 8, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V273000 SAFETY RECALL
113.9K Vehicles Affected
Recall Date: Apr 25, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Potential Risk:
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T24
Notice Date: Jun 14, 2017
Recall Date: Apr 25, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V461000 SAFETY RECALL
26.3K Vehicles Affected
Recall Date: Jun 24, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Potential Risk:
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S44
Notice Date: Aug 18, 2016
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16V253000 SAFETY RECALL
6.4K Vehicles Affected
Recall Date: Apr 28, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Potential Risk:
Trailer brake lights that are inoperative can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S22
Notice Date: Jun 20, 2016
Recall Date: Apr 28, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16E039000 SAFETY RECALL
2.3K Vehicles Affected
Recall Date: Apr 28, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Potential Risk:
Trailer brake lights that are inoperative can increase the risk of a crash.
FREE Recall Solution:
Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S29
Notice Date: Jun 20, 2016
Recall Date: Apr 28, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16V202000 SAFETY RECALL
23.9K Vehicles Affected
Recall Date: Apr 11, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

Potential Risk:
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S24
Notice Date: Jun 3, 2016
Recall Date: Apr 11, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16V076000 SAFETY RECALL
57 Vehicles Affected
Recall Date: Feb 10, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram ProMaster vans manufactured October 21, 2015, to December 17, 2015 and equipped with 3.0L diesel engines. If the driver has disabled the electronic stability control (ESC) system, the system is required to be reactivated the next time the vehicle is started. The recalled vehicles have an Anti-Lock Brake System (ABS) control module that may not reset the ESC to active status when the key is turned off and back on quickly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Potential Risk:
Operating the vehicle with the ESC off may increase the risk of a crash.
FREE Recall Solution:
FCA will notify owners, and dealers will the update ABS control module software, free of charge. The recall began March 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S04
Notice Date: Mar 1, 2016
Recall Date: Feb 10, 2016

Consumer Complaints

46 Complaints
Chrysler (fca Us, Llc)
Campaign: 10898312 Other
Aug 24, 2016
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Manufacturer: RAM
Mfg Campaign: 10898312
Notice Date: Aug 24, 2016
Recall Date: Aug 24, 2016
Chrysler (fca Us, Llc)
Campaign: 10898312 Other
Aug 24, 2016
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Manufacturer: RAM
Mfg Campaign: 10898312
Notice Date: Aug 24, 2016
Recall Date: Aug 24, 2016
Chrysler (fca Us, Llc)
Campaign: 10894767 Other
Aug 10, 2016
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

I RECEIVED THE RECALL NOTICE S29 / NHTSA 16-E-039. THE RAM DEALERSHIP THAT I TOOK IT TO ON 7/18/16 FOR RECALL REMEDY WAS UNABLE GET TO THE PART DUE TO "AFTERMARKET UPFIT BY WINNEBAGO". I CALLED WINNEBAGO NUMEROUS TIMES AND WAS EVENTUALLY TOLD JUST TODAY THAT MY VEHICLE DOES NOT HAVE THE MODULE REFERRED TO IN THE RECALL, THAT THEY NEITHER PURCHASE THE VEHICLE WITH THE MODULE NOR DO THEY INSTALL THE MODULE..SO THE RECALL DOES NOT APPLY TO MY VEHICLE. I CALLED NHTSA TODAY AND A REPRESENTATIVE INDICATED THAT THE DEFECTIVE PART IS ON MY VEHICLE. EITHER WINNEBAGO OR NHTSA IS IN ERROR. IF NHTSA IS IN ERROR, THE RECALL NOTICE SHOULD BE CORRECTED. IF WINNEBAGO IS IN ERROR, THEN THEY AND OR RAM SHOULD BE RESPONSIBLE FOR THE DEFECT REMEDY.

Corrective Action:

I RECEIVED THE RECALL NOTICE S29 / NHTSA 16-E-039. THE RAM DEALERSHIP THAT I TOOK IT TO ON 7/18/16 FOR RECALL REMEDY WAS UNABLE GET TO THE PART DUE TO "AFTERMARKET UPFIT BY WINNEBAGO". I CALLED WINNEBAGO NUMEROUS TIMES AND WAS EVENTUALLY TOLD JUST TODAY THAT MY VEHICLE DOES NOT HAVE THE MODULE REFERRED TO IN THE RECALL, THAT THEY NEITHER PURCHASE THE VEHICLE WITH THE MODULE NOR DO THEY INSTALL THE MODULE..SO THE RECALL DOES NOT APPLY TO MY VEHICLE. I CALLED NHTSA TODAY AND A REPRESENTATIVE INDICATED THAT THE DEFECTIVE PART IS ON MY VEHICLE. EITHER WINNEBAGO OR NHTSA IS IN ERROR. IF NHTSA IS IN ERROR, THE RECALL NOTICE SHOULD BE CORRECTED. IF WINNEBAGO IS IN ERROR, THEN THEY AND OR RAM SHOULD BE RESPONSIBLE FOR THE DEFECT REMEDY.

Additional Notes:

I RECEIVED THE RECALL NOTICE S29 / NHTSA 16-E-039. THE RAM DEALERSHIP THAT I TOOK IT TO ON 7/18/16 FOR RECALL REMEDY WAS UNABLE GET TO THE PART DUE TO "AFTERMARKET UPFIT BY WINNEBAGO". I CALLED WINNEBAGO NUMEROUS TIMES AND WAS EVENTUALLY TOLD JUST TODAY THAT MY VEHICLE DOES NOT HAVE THE MODULE REFERRED TO IN THE RECALL, THAT THEY NEITHER PURCHASE THE VEHICLE WITH THE MODULE NOR DO THEY INSTALL THE MODULE..SO THE RECALL DOES NOT APPLY TO MY VEHICLE. I CALLED NHTSA TODAY AND A REPRESENTATIVE INDICATED THAT THE DEFECTIVE PART IS ON MY VEHICLE. EITHER WINNEBAGO OR NHTSA IS IN ERROR. IF NHTSA IS IN ERROR, THE RECALL NOTICE SHOULD BE CORRECTED. IF WINNEBAGO IS IN ERROR, THEN THEY AND OR RAM SHOULD BE RESPONSIBLE FOR THE DEFECT REMEDY.

Manufacturer: RAM
Mfg Campaign: 10894767
Notice Date: Aug 10, 2016
Recall Date: Aug 10, 2016
Chrysler (fca Us, Llc)
Campaign: 10850650 Other
Mar 20, 2016
Defect Description:

ENGINE

Potential Consequences:

THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND THEN ALL THE WAY TO FLOOR WITH NO RESPONSE UNTIL REPEATING THE ACTION AND THEN SHOOTING FORWARD UNEXPECTEDLY. 3 TIMES NEARLY INVOLVED IN ACCIDENT BECAUSE OF UNPREDICTABLE THROTTLE RESPONSE. CAR HAS LESS THAN 500 MILES AND IS ELECTRONICALLY CONTROLED THROTTLE. DEALER THEN REPLACED TRANSMISSION AND WHAT EVER ELSE THEY DID AND THE SITUATION GREATLY IMPROVED BUT STILL SLOW RESPONSE AND UNPREDICTABLE WHEN DRIVING. THIS HAS BEEN A DIRE SAFETY HAZARD WHILE I AM DRIVING AND THE DEALER SAYS NONSENSE WHEN I COMPLAIN. IT IS A PROBLEM WHEN TRYING TO BE SENSITIVE WITH THROTTLE. WHEN MASHING DOWN ON THROTTLE IT DOES NOT WANT TO RESPOND.

Corrective Action:

THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND THEN ALL THE WAY TO FLOOR WITH NO RESPONSE UNTIL REPEATING THE ACTION AND THEN SHOOTING FORWARD UNEXPECTEDLY. 3 TIMES NEARLY INVOLVED IN ACCIDENT BECAUSE OF UNPREDICTABLE THROTTLE RESPONSE. CAR HAS LESS THAN 500 MILES AND IS ELECTRONICALLY CONTROLED THROTTLE. DEALER THEN REPLACED TRANSMISSION AND WHAT EVER ELSE THEY DID AND THE SITUATION GREATLY IMPROVED BUT STILL SLOW RESPONSE AND UNPREDICTABLE WHEN DRIVING. THIS HAS BEEN A DIRE SAFETY HAZARD WHILE I AM DRIVING AND THE DEALER SAYS NONSENSE WHEN I COMPLAIN. IT IS A PROBLEM WHEN TRYING TO BE SENSITIVE WITH THROTTLE. WHEN MASHING DOWN ON THROTTLE IT DOES NOT WANT TO RESPOND.

Additional Notes:

THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND THEN ALL THE WAY TO FLOOR WITH NO RESPONSE UNTIL REPEATING THE ACTION AND THEN SHOOTING FORWARD UNEXPECTEDLY. 3 TIMES NEARLY INVOLVED IN ACCIDENT BECAUSE OF UNPREDICTABLE THROTTLE RESPONSE. CAR HAS LESS THAN 500 MILES AND IS ELECTRONICALLY CONTROLED THROTTLE. DEALER THEN REPLACED TRANSMISSION AND WHAT EVER ELSE THEY DID AND THE SITUATION GREATLY IMPROVED BUT STILL SLOW RESPONSE AND UNPREDICTABLE WHEN DRIVING. THIS HAS BEEN A DIRE SAFETY HAZARD WHILE I AM DRIVING AND THE DEALER SAYS NONSENSE WHEN I COMPLAIN. IT IS A PROBLEM WHEN TRYING TO BE SENSITIVE WITH THROTTLE. WHEN MASHING DOWN ON THROTTLE IT DOES NOT WANT TO RESPOND.

Manufacturer: RAM
Mfg Campaign: 10850650
Notice Date: Mar 20, 2016
Recall Date: Mar 20, 2016
Chrysler (fca Us, Llc)
Campaign: 10850650 Other
Mar 20, 2016
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND THEN ALL THE WAY TO FLOOR WITH NO RESPONSE UNTIL REPEATING THE ACTION AND THEN SHOOTING FORWARD UNEXPECTEDLY. 3 TIMES NEARLY INVOLVED IN ACCIDENT BECAUSE OF UNPREDICTABLE THROTTLE RESPONSE. CAR HAS LESS THAN 500 MILES AND IS ELECTRONICALLY CONTROLED THROTTLE. DEALER THEN REPLACED TRANSMISSION AND WHAT EVER ELSE THEY DID AND THE SITUATION GREATLY IMPROVED BUT STILL SLOW RESPONSE AND UNPREDICTABLE WHEN DRIVING. THIS HAS BEEN A DIRE SAFETY HAZARD WHILE I AM DRIVING AND THE DEALER SAYS NONSENSE WHEN I COMPLAIN. IT IS A PROBLEM WHEN TRYING TO BE SENSITIVE WITH THROTTLE. WHEN MASHING DOWN ON THROTTLE IT DOES NOT WANT TO RESPOND.

Corrective Action:

THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND THEN ALL THE WAY TO FLOOR WITH NO RESPONSE UNTIL REPEATING THE ACTION AND THEN SHOOTING FORWARD UNEXPECTEDLY. 3 TIMES NEARLY INVOLVED IN ACCIDENT BECAUSE OF UNPREDICTABLE THROTTLE RESPONSE. CAR HAS LESS THAN 500 MILES AND IS ELECTRONICALLY CONTROLED THROTTLE. DEALER THEN REPLACED TRANSMISSION AND WHAT EVER ELSE THEY DID AND THE SITUATION GREATLY IMPROVED BUT STILL SLOW RESPONSE AND UNPREDICTABLE WHEN DRIVING. THIS HAS BEEN A DIRE SAFETY HAZARD WHILE I AM DRIVING AND THE DEALER SAYS NONSENSE WHEN I COMPLAIN. IT IS A PROBLEM WHEN TRYING TO BE SENSITIVE WITH THROTTLE. WHEN MASHING DOWN ON THROTTLE IT DOES NOT WANT TO RESPOND.

Additional Notes:

THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND THEN ALL THE WAY TO FLOOR WITH NO RESPONSE UNTIL REPEATING THE ACTION AND THEN SHOOTING FORWARD UNEXPECTEDLY. 3 TIMES NEARLY INVOLVED IN ACCIDENT BECAUSE OF UNPREDICTABLE THROTTLE RESPONSE. CAR HAS LESS THAN 500 MILES AND IS ELECTRONICALLY CONTROLED THROTTLE. DEALER THEN REPLACED TRANSMISSION AND WHAT EVER ELSE THEY DID AND THE SITUATION GREATLY IMPROVED BUT STILL SLOW RESPONSE AND UNPREDICTABLE WHEN DRIVING. THIS HAS BEEN A DIRE SAFETY HAZARD WHILE I AM DRIVING AND THE DEALER SAYS NONSENSE WHEN I COMPLAIN. IT IS A PROBLEM WHEN TRYING TO BE SENSITIVE WITH THROTTLE. WHEN MASHING DOWN ON THROTTLE IT DOES NOT WANT TO RESPOND.

Manufacturer: RAM
Mfg Campaign: 10850650
Notice Date: Mar 20, 2016
Recall Date: Mar 20, 2016
Chrysler (fca Us, Llc)
Campaign: 10850650 Other
Mar 20, 2016
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND THEN ALL THE WAY TO FLOOR WITH NO RESPONSE UNTIL REPEATING THE ACTION AND THEN SHOOTING FORWARD UNEXPECTEDLY. 3 TIMES NEARLY INVOLVED IN ACCIDENT BECAUSE OF UNPREDICTABLE THROTTLE RESPONSE. CAR HAS LESS THAN 500 MILES AND IS ELECTRONICALLY CONTROLED THROTTLE. DEALER THEN REPLACED TRANSMISSION AND WHAT EVER ELSE THEY DID AND THE SITUATION GREATLY IMPROVED BUT STILL SLOW RESPONSE AND UNPREDICTABLE WHEN DRIVING. THIS HAS BEEN A DIRE SAFETY HAZARD WHILE I AM DRIVING AND THE DEALER SAYS NONSENSE WHEN I COMPLAIN. IT IS A PROBLEM WHEN TRYING TO BE SENSITIVE WITH THROTTLE. WHEN MASHING DOWN ON THROTTLE IT DOES NOT WANT TO RESPOND.

Corrective Action:

THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND THEN ALL THE WAY TO FLOOR WITH NO RESPONSE UNTIL REPEATING THE ACTION AND THEN SHOOTING FORWARD UNEXPECTEDLY. 3 TIMES NEARLY INVOLVED IN ACCIDENT BECAUSE OF UNPREDICTABLE THROTTLE RESPONSE. CAR HAS LESS THAN 500 MILES AND IS ELECTRONICALLY CONTROLED THROTTLE. DEALER THEN REPLACED TRANSMISSION AND WHAT EVER ELSE THEY DID AND THE SITUATION GREATLY IMPROVED BUT STILL SLOW RESPONSE AND UNPREDICTABLE WHEN DRIVING. THIS HAS BEEN A DIRE SAFETY HAZARD WHILE I AM DRIVING AND THE DEALER SAYS NONSENSE WHEN I COMPLAIN. IT IS A PROBLEM WHEN TRYING TO BE SENSITIVE WITH THROTTLE. WHEN MASHING DOWN ON THROTTLE IT DOES NOT WANT TO RESPOND.

Additional Notes:

THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND THEN ALL THE WAY TO FLOOR WITH NO RESPONSE UNTIL REPEATING THE ACTION AND THEN SHOOTING FORWARD UNEXPECTEDLY. 3 TIMES NEARLY INVOLVED IN ACCIDENT BECAUSE OF UNPREDICTABLE THROTTLE RESPONSE. CAR HAS LESS THAN 500 MILES AND IS ELECTRONICALLY CONTROLED THROTTLE. DEALER THEN REPLACED TRANSMISSION AND WHAT EVER ELSE THEY DID AND THE SITUATION GREATLY IMPROVED BUT STILL SLOW RESPONSE AND UNPREDICTABLE WHEN DRIVING. THIS HAS BEEN A DIRE SAFETY HAZARD WHILE I AM DRIVING AND THE DEALER SAYS NONSENSE WHEN I COMPLAIN. IT IS A PROBLEM WHEN TRYING TO BE SENSITIVE WITH THROTTLE. WHEN MASHING DOWN ON THROTTLE IT DOES NOT WANT TO RESPOND.

Manufacturer: RAM
Mfg Campaign: 10850650
Notice Date: Mar 20, 2016
Recall Date: Mar 20, 2016

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