Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T62
Recall Date: Sep 26, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S22
Recall Date: Apr 28, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S29
Recall Date: Apr 28, 2016
Consumer Complaints
36 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 53,000.
Corrective Action:
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 53,000.
Additional Notes:
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 53,000.
Mfg Campaign: 11593525
Recall Date: Jun 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months
Corrective Action:
Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months
Additional Notes:
Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months
Mfg Campaign: 11582800
Recall Date: Apr 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING:TURN SIGNAL
Potential Consequences:
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 68,000.
Mfg Campaign: 11569115
Recall Date: Jan 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11498712
Recall Date: Dec 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate. The vehicle was taken to the local dealer(unknown) who reset the computer system and the failure was remedied. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate. The vehicle was taken to the local dealer(unknown) who reset the computer system and the failure was remedied. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate. The vehicle was taken to the local dealer(unknown) who reset the computer system and the failure was remedied. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 85,000.
Mfg Campaign: 11447051
Recall Date: Jan 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
LAST OCT./NOV. I HAD TO HAVE THE LEFT AXLE CV JOINT REPLACED IN MY RAM PROMASTER CITY WHILE IN ARIZONA. YESTERDAY THE LOCAL DEALER INFORMED ME THAT ALL THREE PARTS OF THIS AXLE NOW NEED TO BE REPLACED. BOTH TIMES THE LOCAL DODGE DEALER DID THE WORK. I AM WORRIED ABOUT THE SAFETY OF THIS VEHICLE. BOTH TIMES THIS HAPPENED I WAS AWAY FROM HOME TRAVELING ON INTERSTATE HIGHWAYS
Corrective Action:
LAST OCT./NOV. I HAD TO HAVE THE LEFT AXLE CV JOINT REPLACED IN MY RAM PROMASTER CITY WHILE IN ARIZONA. YESTERDAY THE LOCAL DEALER INFORMED ME THAT ALL THREE PARTS OF THIS AXLE NOW NEED TO BE REPLACED. BOTH TIMES THE LOCAL DODGE DEALER DID THE WORK. I AM WORRIED ABOUT THE SAFETY OF THIS VEHICLE. BOTH TIMES THIS HAPPENED I WAS AWAY FROM HOME TRAVELING ON INTERSTATE HIGHWAYS
Additional Notes:
LAST OCT./NOV. I HAD TO HAVE THE LEFT AXLE CV JOINT REPLACED IN MY RAM PROMASTER CITY WHILE IN ARIZONA. YESTERDAY THE LOCAL DEALER INFORMED ME THAT ALL THREE PARTS OF THIS AXLE NOW NEED TO BE REPLACED. BOTH TIMES THE LOCAL DODGE DEALER DID THE WORK. I AM WORRIED ABOUT THE SAFETY OF THIS VEHICLE. BOTH TIMES THIS HAPPENED I WAS AWAY FROM HOME TRAVELING ON INTERSTATE HIGHWAYS
Mfg Campaign: 11354231
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
LAST OCT./NOV. I HAD TO HAVE THE LEFT AXLE CV JOINT REPLACED IN MY RAM PROMASTER CITY WHILE IN ARIZONA. YESTERDAY THE LOCAL DEALER INFORMED ME THAT ALL THREE PARTS OF THIS AXLE NOW NEED TO BE REPLACED. BOTH TIMES THE LOCAL DODGE DEALER DID THE WORK. I AM WORRIED ABOUT THE SAFETY OF THIS VEHICLE. BOTH TIMES THIS HAPPENED I WAS AWAY FROM HOME TRAVELING ON INTERSTATE HIGHWAYS
Corrective Action:
LAST OCT./NOV. I HAD TO HAVE THE LEFT AXLE CV JOINT REPLACED IN MY RAM PROMASTER CITY WHILE IN ARIZONA. YESTERDAY THE LOCAL DEALER INFORMED ME THAT ALL THREE PARTS OF THIS AXLE NOW NEED TO BE REPLACED. BOTH TIMES THE LOCAL DODGE DEALER DID THE WORK. I AM WORRIED ABOUT THE SAFETY OF THIS VEHICLE. BOTH TIMES THIS HAPPENED I WAS AWAY FROM HOME TRAVELING ON INTERSTATE HIGHWAYS
Additional Notes:
LAST OCT./NOV. I HAD TO HAVE THE LEFT AXLE CV JOINT REPLACED IN MY RAM PROMASTER CITY WHILE IN ARIZONA. YESTERDAY THE LOCAL DEALER INFORMED ME THAT ALL THREE PARTS OF THIS AXLE NOW NEED TO BE REPLACED. BOTH TIMES THE LOCAL DODGE DEALER DID THE WORK. I AM WORRIED ABOUT THE SAFETY OF THIS VEHICLE. BOTH TIMES THIS HAPPENED I WAS AWAY FROM HOME TRAVELING ON INTERSTATE HIGHWAYS
Mfg Campaign: 11354231
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IGNITION KEY IS LOCKED IN THE IGNITION AND WON'T COME OUT IN THE OFF POSITION *TR
Corrective Action:
IGNITION KEY IS LOCKED IN THE IGNITION AND WON'T COME OUT IN THE OFF POSITION *TR
Additional Notes:
IGNITION KEY IS LOCKED IN THE IGNITION AND WON'T COME OUT IN THE OFF POSITION *TR
Mfg Campaign: 11327560
Recall Date: Jun 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM PRO-MASTER CITY. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, HE WAS UNABLE TO UNLATCH THE DRIVER'S SIDE SEAT BELT. THE CONTACT STATED THAT THE TONGUE CEASED INSIDE OF THE BUCKLE. THE CONTACT CALLED LOCAL DEALER (GREENWAY DODGE CHRYSLER JEEP RAM LOCATED AT 9051 E COLONIAL DR, ORLANDO, FL 32817) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,328.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM PRO-MASTER CITY. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, HE WAS UNABLE TO UNLATCH THE DRIVER'S SIDE SEAT BELT. THE CONTACT STATED THAT THE TONGUE CEASED INSIDE OF THE BUCKLE. THE CONTACT CALLED LOCAL DEALER (GREENWAY DODGE CHRYSLER JEEP RAM LOCATED AT 9051 E COLONIAL DR, ORLANDO, FL 32817) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,328.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM PRO-MASTER CITY. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, HE WAS UNABLE TO UNLATCH THE DRIVER'S SIDE SEAT BELT. THE CONTACT STATED THAT THE TONGUE CEASED INSIDE OF THE BUCKLE. THE CONTACT CALLED LOCAL DEALER (GREENWAY DODGE CHRYSLER JEEP RAM LOCATED AT 9051 E COLONIAL DR, ORLANDO, FL 32817) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,328.
Mfg Campaign: 11308517
Recall Date: Feb 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DIED, PUT IN NEW BATTERY, KEY WILL NOT TURN IGNITION
Corrective Action:
BATTERY DIED, PUT IN NEW BATTERY, KEY WILL NOT TURN IGNITION
Additional Notes:
BATTERY DIED, PUT IN NEW BATTERY, KEY WILL NOT TURN IGNITION
Mfg Campaign: 11302109
Recall Date: Jan 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BATTERY DIED, PUT IN NEW BATTERY, KEY WILL NOT TURN IGNITION
Corrective Action:
BATTERY DIED, PUT IN NEW BATTERY, KEY WILL NOT TURN IGNITION
Additional Notes:
BATTERY DIED, PUT IN NEW BATTERY, KEY WILL NOT TURN IGNITION
Mfg Campaign: 11302109
Recall Date: Jan 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
VEHICLE UNEXPECTEDLY SHUTOFF AT HIGHWAY SPEEDS IN RUSH HOUR TRAFFIC, SERVICE HILL ASSIST, ABS, AIRBAG, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES COINCIDED WITH ISSUE. VEHICLE SUDDENLY WENT INTO 'LIMP' MODE WHILE ACCELERATING IN TRAFFIC. VEHICLE WOULD NOT STAY IN GEAR.
Corrective Action:
VEHICLE UNEXPECTEDLY SHUTOFF AT HIGHWAY SPEEDS IN RUSH HOUR TRAFFIC, SERVICE HILL ASSIST, ABS, AIRBAG, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES COINCIDED WITH ISSUE. VEHICLE SUDDENLY WENT INTO 'LIMP' MODE WHILE ACCELERATING IN TRAFFIC. VEHICLE WOULD NOT STAY IN GEAR.
Additional Notes:
VEHICLE UNEXPECTEDLY SHUTOFF AT HIGHWAY SPEEDS IN RUSH HOUR TRAFFIC, SERVICE HILL ASSIST, ABS, AIRBAG, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES COINCIDED WITH ISSUE. VEHICLE SUDDENLY WENT INTO 'LIMP' MODE WHILE ACCELERATING IN TRAFFIC. VEHICLE WOULD NOT STAY IN GEAR.
Mfg Campaign: 11223079
Recall Date: Jun 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE UNEXPECTEDLY SHUTOFF AT HIGHWAY SPEEDS IN RUSH HOUR TRAFFIC, SERVICE HILL ASSIST, ABS, AIRBAG, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES COINCIDED WITH ISSUE. VEHICLE SUDDENLY WENT INTO 'LIMP' MODE WHILE ACCELERATING IN TRAFFIC. VEHICLE WOULD NOT STAY IN GEAR.
Corrective Action:
VEHICLE UNEXPECTEDLY SHUTOFF AT HIGHWAY SPEEDS IN RUSH HOUR TRAFFIC, SERVICE HILL ASSIST, ABS, AIRBAG, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES COINCIDED WITH ISSUE. VEHICLE SUDDENLY WENT INTO 'LIMP' MODE WHILE ACCELERATING IN TRAFFIC. VEHICLE WOULD NOT STAY IN GEAR.
Additional Notes:
VEHICLE UNEXPECTEDLY SHUTOFF AT HIGHWAY SPEEDS IN RUSH HOUR TRAFFIC, SERVICE HILL ASSIST, ABS, AIRBAG, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES COINCIDED WITH ISSUE. VEHICLE SUDDENLY WENT INTO 'LIMP' MODE WHILE ACCELERATING IN TRAFFIC. VEHICLE WOULD NOT STAY IN GEAR.
Mfg Campaign: 11223079
Recall Date: Jun 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE UNEXPECTEDLY SHUTOFF AT HIGHWAY SPEEDS IN RUSH HOUR TRAFFIC, SERVICE HILL ASSIST, ABS, AIRBAG, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES COINCIDED WITH ISSUE. VEHICLE SUDDENLY WENT INTO 'LIMP' MODE WHILE ACCELERATING IN TRAFFIC. VEHICLE WOULD NOT STAY IN GEAR.
Corrective Action:
VEHICLE UNEXPECTEDLY SHUTOFF AT HIGHWAY SPEEDS IN RUSH HOUR TRAFFIC, SERVICE HILL ASSIST, ABS, AIRBAG, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES COINCIDED WITH ISSUE. VEHICLE SUDDENLY WENT INTO 'LIMP' MODE WHILE ACCELERATING IN TRAFFIC. VEHICLE WOULD NOT STAY IN GEAR.
Additional Notes:
VEHICLE UNEXPECTEDLY SHUTOFF AT HIGHWAY SPEEDS IN RUSH HOUR TRAFFIC, SERVICE HILL ASSIST, ABS, AIRBAG, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES COINCIDED WITH ISSUE. VEHICLE SUDDENLY WENT INTO 'LIMP' MODE WHILE ACCELERATING IN TRAFFIC. VEHICLE WOULD NOT STAY IN GEAR.
Mfg Campaign: 11223079
Recall Date: Jun 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
RADIATOR FAN BEGAN TO SMOKE WHILE ENGINE IDLE. RADIATOR FAN BECAME INOPERATIVE, AND ENGINE OVERHEATING SOON FOLLOWED. RADIATOR AND FAN WERE DAMAGED, AND HAD TO BE REPLACED.
Corrective Action:
RADIATOR FAN BEGAN TO SMOKE WHILE ENGINE IDLE. RADIATOR FAN BECAME INOPERATIVE, AND ENGINE OVERHEATING SOON FOLLOWED. RADIATOR AND FAN WERE DAMAGED, AND HAD TO BE REPLACED.
Additional Notes:
RADIATOR FAN BEGAN TO SMOKE WHILE ENGINE IDLE. RADIATOR FAN BECAME INOPERATIVE, AND ENGINE OVERHEATING SOON FOLLOWED. RADIATOR AND FAN WERE DAMAGED, AND HAD TO BE REPLACED.
Mfg Campaign: 11217056
Recall Date: May 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
HEADING SOUTHBOUND ON HWY 37 THE PEDDLE FELL OFF.. VEHICLE DECELERATED AND I STEERED TO THE RIGHT SHOULDER OF THE HIGHWAY .. LUCKY CAUSE TRAFFIC WAS HEAVY AND IT WAS DARK BUT GLAD IT DIDN'T GET STUCK IN ACCELERATION IT STOPPED AND DIDN'T MOVE AGAIN.. THANKFUL FOR THE END RESULT OF THIS DEFECT.
Corrective Action:
HEADING SOUTHBOUND ON HWY 37 THE PEDDLE FELL OFF.. VEHICLE DECELERATED AND I STEERED TO THE RIGHT SHOULDER OF THE HIGHWAY .. LUCKY CAUSE TRAFFIC WAS HEAVY AND IT WAS DARK BUT GLAD IT DIDN'T GET STUCK IN ACCELERATION IT STOPPED AND DIDN'T MOVE AGAIN.. THANKFUL FOR THE END RESULT OF THIS DEFECT.
Additional Notes:
HEADING SOUTHBOUND ON HWY 37 THE PEDDLE FELL OFF.. VEHICLE DECELERATED AND I STEERED TO THE RIGHT SHOULDER OF THE HIGHWAY .. LUCKY CAUSE TRAFFIC WAS HEAVY AND IT WAS DARK BUT GLAD IT DIDN'T GET STUCK IN ACCELERATION IT STOPPED AND DIDN'T MOVE AGAIN.. THANKFUL FOR THE END RESULT OF THIS DEFECT.
Mfg Campaign: 11179789
Recall Date: Feb 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS DRIVING DOWN SOUTHBOUND ON THE HIGHWAY AT 60 MPH WHEN ALL OF A SUDDEN THE GAS PEDDLE SEEMED TO DISAPPEAR UNDER MY FOOT AND WENT ALL THE WAY TO THE FLOOR.AS THE CAR SLOWED DOWN I REALIZED THE PEDDLE WAS NEXT TO MY FOOT ON THE FLOOR.. IT HAD FALLEN OFF.. BROKEN AT THE NECK, THE BASE OF THE PEDDLE . COMPLETELY OFF.
Corrective Action:
I WAS DRIVING DOWN SOUTHBOUND ON THE HIGHWAY AT 60 MPH WHEN ALL OF A SUDDEN THE GAS PEDDLE SEEMED TO DISAPPEAR UNDER MY FOOT AND WENT ALL THE WAY TO THE FLOOR.AS THE CAR SLOWED DOWN I REALIZED THE PEDDLE WAS NEXT TO MY FOOT ON THE FLOOR.. IT HAD FALLEN OFF.. BROKEN AT THE NECK, THE BASE OF THE PEDDLE . COMPLETELY OFF.
Additional Notes:
I WAS DRIVING DOWN SOUTHBOUND ON THE HIGHWAY AT 60 MPH WHEN ALL OF A SUDDEN THE GAS PEDDLE SEEMED TO DISAPPEAR UNDER MY FOOT AND WENT ALL THE WAY TO THE FLOOR.AS THE CAR SLOWED DOWN I REALIZED THE PEDDLE WAS NEXT TO MY FOOT ON THE FLOOR.. IT HAD FALLEN OFF.. BROKEN AT THE NECK, THE BASE OF THE PEDDLE . COMPLETELY OFF.
Mfg Campaign: 11176534
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CODE P0481 COOLING FAN FAILURE. OVERHEATS DURING IDOL ONLY. LESS THAN 30,000 MI.
Corrective Action:
CODE P0481 COOLING FAN FAILURE. OVERHEATS DURING IDOL ONLY. LESS THAN 30,000 MI.
Additional Notes:
CODE P0481 COOLING FAN FAILURE. OVERHEATS DURING IDOL ONLY. LESS THAN 30,000 MI.
Mfg Campaign: 11172258
Recall Date: Jan 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE DASH LIGHTS ARE NOT BRIGHT ENOUGH TO BE ABLE TO EASILY READ THE INFORMATION. IF YOU WEAR SUNGLASSES, YOU MUST REMOVE YOUR SUNGLASSES IN ORDER TO ATTEMPT TO READ THE SPEEDOMETER OR OTHER INFORMATION, BECAUSE IT IS TOO DIM. THE DASH IS DIMLY LIT AND DOES NOT HAVE ENOUGH CONTRAST. WHEN IT IS OVERCAST, THE DASH IS BARELY READABLE. WHEN IT IS SUNNY OR BRIGHT OUTSIDE, THE DASH IS IMPOSSIBLE TO SEE. THIS IS DANGEROUS, BECAUSE IT TAKES THE DRIVER'S EYES OFF OF THE ROAD FOR TOO LONG. HAVING THE DIMMER SWITCH SET TO FULL BRIGHT DOES NOT MAKE A DIFFERENCE. WE HAVE BEEN TO THE DEALER ABOUT THIS ISSUE, AND THEY HAVE BEEN UNABLE TO RESOLVE THE ISSUE. THIS HAS BEEN AN ONGOING PROBLEM SINCE THE VEHICLE WAS PURCHASED ON 5/18/17. ATTACHED ARE A PICTURE OF THE DASH WHEN IT IS SUNNY AND A PICTURE WHEN IT IS CLOUDY.
Corrective Action:
THE DASH LIGHTS ARE NOT BRIGHT ENOUGH TO BE ABLE TO EASILY READ THE INFORMATION. IF YOU WEAR SUNGLASSES, YOU MUST REMOVE YOUR SUNGLASSES IN ORDER TO ATTEMPT TO READ THE SPEEDOMETER OR OTHER INFORMATION, BECAUSE IT IS TOO DIM. THE DASH IS DIMLY LIT AND DOES NOT HAVE ENOUGH CONTRAST. WHEN IT IS OVERCAST, THE DASH IS BARELY READABLE. WHEN IT IS SUNNY OR BRIGHT OUTSIDE, THE DASH IS IMPOSSIBLE TO SEE. THIS IS DANGEROUS, BECAUSE IT TAKES THE DRIVER'S EYES OFF OF THE ROAD FOR TOO LONG. HAVING THE DIMMER SWITCH SET TO FULL BRIGHT DOES NOT MAKE A DIFFERENCE. WE HAVE BEEN TO THE DEALER ABOUT THIS ISSUE, AND THEY HAVE BEEN UNABLE TO RESOLVE THE ISSUE. THIS HAS BEEN AN ONGOING PROBLEM SINCE THE VEHICLE WAS PURCHASED ON 5/18/17. ATTACHED ARE A PICTURE OF THE DASH WHEN IT IS SUNNY AND A PICTURE WHEN IT IS CLOUDY.
Additional Notes:
THE DASH LIGHTS ARE NOT BRIGHT ENOUGH TO BE ABLE TO EASILY READ THE INFORMATION. IF YOU WEAR SUNGLASSES, YOU MUST REMOVE YOUR SUNGLASSES IN ORDER TO ATTEMPT TO READ THE SPEEDOMETER OR OTHER INFORMATION, BECAUSE IT IS TOO DIM. THE DASH IS DIMLY LIT AND DOES NOT HAVE ENOUGH CONTRAST. WHEN IT IS OVERCAST, THE DASH IS BARELY READABLE. WHEN IT IS SUNNY OR BRIGHT OUTSIDE, THE DASH IS IMPOSSIBLE TO SEE. THIS IS DANGEROUS, BECAUSE IT TAKES THE DRIVER'S EYES OFF OF THE ROAD FOR TOO LONG. HAVING THE DIMMER SWITCH SET TO FULL BRIGHT DOES NOT MAKE A DIFFERENCE. WE HAVE BEEN TO THE DEALER ABOUT THIS ISSUE, AND THEY HAVE BEEN UNABLE TO RESOLVE THE ISSUE. THIS HAS BEEN AN ONGOING PROBLEM SINCE THE VEHICLE WAS PURCHASED ON 5/18/17. ATTACHED ARE A PICTURE OF THE DASH WHEN IT IS SUNNY AND A PICTURE WHEN IT IS CLOUDY.
Mfg Campaign: 11153742
Recall Date: Nov 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EXPERIENCES DANGEROUS STALLING AND LOSS OF ELECTRICAL POWER TO ENGINE DURING DRIVING. THIS CAN CAUSE A SERIOUS ACCIDENT. THIS IS SPECIFICALLY A SYMPTOM OF ONE OF THE MANY RECALLS SUPPOSEDLY PERFORMED ON THIS VEHICLE ALREADY. I BELIEVE THE RECALL REPAIR PREVIOUSLY WAS NOT COMPLETED PROPERLY BECAUSE I HAVE EXPERIENCED THIS 10 TIMES IN THE PAST TWO WEEKS.
Corrective Action:
EXPERIENCES DANGEROUS STALLING AND LOSS OF ELECTRICAL POWER TO ENGINE DURING DRIVING. THIS CAN CAUSE A SERIOUS ACCIDENT. THIS IS SPECIFICALLY A SYMPTOM OF ONE OF THE MANY RECALLS SUPPOSEDLY PERFORMED ON THIS VEHICLE ALREADY. I BELIEVE THE RECALL REPAIR PREVIOUSLY WAS NOT COMPLETED PROPERLY BECAUSE I HAVE EXPERIENCED THIS 10 TIMES IN THE PAST TWO WEEKS.
Additional Notes:
EXPERIENCES DANGEROUS STALLING AND LOSS OF ELECTRICAL POWER TO ENGINE DURING DRIVING. THIS CAN CAUSE A SERIOUS ACCIDENT. THIS IS SPECIFICALLY A SYMPTOM OF ONE OF THE MANY RECALLS SUPPOSEDLY PERFORMED ON THIS VEHICLE ALREADY. I BELIEVE THE RECALL REPAIR PREVIOUSLY WAS NOT COMPLETED PROPERLY BECAUSE I HAVE EXPERIENCED THIS 10 TIMES IN THE PAST TWO WEEKS.
Mfg Campaign: 11129489
Recall Date: Sep 14, 2018
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury