Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S48
Recall Date: Jul 1, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R52
Recall Date: Sep 23, 2015
Consumer Complaints
23 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ram 5500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transfer case. The contact stated that the transmission was loud and vibrated abnormally while driving. The contact previously owned a 2014 Ram 5500 with a noisy transfer case which caused the vehicle to vibrate abnormally, and due to the failure, the contact was given a newer model vehicle. The contact stated that the current vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 156. The VIN was invalid.
Corrective Action:
The contact owns a 2016 Ram 5500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transfer case. The contact stated that the transmission was loud and vibrated abnormally while driving. The contact previously owned a 2014 Ram 5500 with a noisy transfer case which caused the vehicle to vibrate abnormally, and due to the failure, the contact was given a newer model vehicle. The contact stated that the current vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 156. The VIN was invalid.
Additional Notes:
The contact owns a 2016 Ram 5500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transfer case. The contact stated that the transmission was loud and vibrated abnormally while driving. The contact previously owned a 2014 Ram 5500 with a noisy transfer case which caused the vehicle to vibrate abnormally, and due to the failure, the contact was given a newer model vehicle. The contact stated that the current vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 156. The VIN was invalid.
Mfg Campaign: 11670776
Recall Date: Jul 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2016 Ram 5500. The contact stated that on two separate occasions while his driver was driving at an undisclosed speed, the vehicle started to shake violently when all four tires detached from the vehicle. As a result, the contact’s driver was able to navigate the vehicle to safety. The vehicle was towed to an auto repair shop where it was diagnosed that the wheels studs had detached from the wheels and needed to be replaced. The vehicle was repaired however the failure recurred. The contact then received notification of the NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was then towed to the dealer where it was diagnosed that the rear driver’s and passenger’s side wheel studs and lug nuts had detached and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact inquired about reimbursement; however, the contact was denied reimbursement and informed that vehicle was outside of the warranty contract and had expired. The contact was informed that parts were not part of the recall repair. The failure mileage was approximately 365,047.
Corrective Action:
The contact owns a 2016 Ram 5500. The contact stated that on two separate occasions while his driver was driving at an undisclosed speed, the vehicle started to shake violently when all four tires detached from the vehicle. As a result, the contact’s driver was able to navigate the vehicle to safety. The vehicle was towed to an auto repair shop where it was diagnosed that the wheels studs had detached from the wheels and needed to be replaced. The vehicle was repaired however the failure recurred. The contact then received notification of the NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was then towed to the dealer where it was diagnosed that the rear driver’s and passenger’s side wheel studs and lug nuts had detached and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact inquired about reimbursement; however, the contact was denied reimbursement and informed that vehicle was outside of the warranty contract and had expired. The contact was informed that parts were not part of the recall repair. The failure mileage was approximately 365,047.
Additional Notes:
The contact owns a 2016 Ram 5500. The contact stated that on two separate occasions while his driver was driving at an undisclosed speed, the vehicle started to shake violently when all four tires detached from the vehicle. As a result, the contact’s driver was able to navigate the vehicle to safety. The vehicle was towed to an auto repair shop where it was diagnosed that the wheels studs had detached from the wheels and needed to be replaced. The vehicle was repaired however the failure recurred. The contact then received notification of the NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was then towed to the dealer where it was diagnosed that the rear driver’s and passenger’s side wheel studs and lug nuts had detached and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact inquired about reimbursement; however, the contact was denied reimbursement and informed that vehicle was outside of the warranty contract and had expired. The contact was informed that parts were not part of the recall repair. The failure mileage was approximately 365,047.
Mfg Campaign: 11547069
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
We have sent this in for recall repairs and Dodge either did not have the parts or said it would be weeks before they got the parts and we, as a company have had three dodge ram 5500's in the last week that have broken all the wheel studs off, snapped a single stud, or the the lug nuts have gotten loose even after torquing them to the newly recommended 129ft/lbs. We have 30 plus of these trucks and we are worried that if dodge does not get this fixed that there will be an injury.
Corrective Action:
We have sent this in for recall repairs and Dodge either did not have the parts or said it would be weeks before they got the parts and we, as a company have had three dodge ram 5500's in the last week that have broken all the wheel studs off, snapped a single stud, or the the lug nuts have gotten loose even after torquing them to the newly recommended 129ft/lbs. We have 30 plus of these trucks and we are worried that if dodge does not get this fixed that there will be an injury.
Additional Notes:
We have sent this in for recall repairs and Dodge either did not have the parts or said it would be weeks before they got the parts and we, as a company have had three dodge ram 5500's in the last week that have broken all the wheel studs off, snapped a single stud, or the the lug nuts have gotten loose even after torquing them to the newly recommended 129ft/lbs. We have 30 plus of these trucks and we are worried that if dodge does not get this fixed that there will be an injury.
Mfg Campaign: 11541453
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We have sent this in for recall repairs and Dodge either did not have the parts or said it would be weeks before they got the parts and we, as a company have had three dodge ram 5500's in the last week that have broken all the wheel studs off, snapped a single stud, or the the lug nuts have gotten loose even after torquing them to the newly recommended 129ft/lbs. We have 30 plus of these trucks and we are worried that if dodge does not get this fixed that there will be an injury.
Corrective Action:
We have sent this in for recall repairs and Dodge either did not have the parts or said it would be weeks before they got the parts and we, as a company have had three dodge ram 5500's in the last week that have broken all the wheel studs off, snapped a single stud, or the the lug nuts have gotten loose even after torquing them to the newly recommended 129ft/lbs. We have 30 plus of these trucks and we are worried that if dodge does not get this fixed that there will be an injury.
Additional Notes:
We have sent this in for recall repairs and Dodge either did not have the parts or said it would be weeks before they got the parts and we, as a company have had three dodge ram 5500's in the last week that have broken all the wheel studs off, snapped a single stud, or the the lug nuts have gotten loose even after torquing them to the newly recommended 129ft/lbs. We have 30 plus of these trucks and we are worried that if dodge does not get this fixed that there will be an injury.
Mfg Campaign: 11541453
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2016 Ram 5500. The contact stated that while driving at approximately 15 MPH the driver's side rear outer wheel suddenly detached from the vehicle. Upon inspection, it was discovered that all ten lug nuts securing the wheel had sheared off causing the failure to occur. The vehicle was taken to the local dealer who serviced the vehicle under the NHTSA recall campaign number: 21V398000(Wheels). The lug nuts were replaced and the recall was completed. Approximately 3 months later the same failure occurred on the front driver's side wheel. The contact stated that while driving 70 MPH the wheel suddenly detached from the vehicle causing the driver to lose control of the steering and crash into a concrete barrier. Upon inspection, it was discovered that the 10 lug nut bolts had also sheared off causing the wheel to detach from the vehicle. During the crash the front driver, front passenger, and rear passenger side occupant all sustained neck and back injuries that later required medical treatment. A police report was taken at the scene and the vehicle was later towed back to the local dealer. The vehicle was not repaired under the previous recall campaign. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 120,000.
Corrective Action:
The contact owns a 2016 Ram 5500. The contact stated that while driving at approximately 15 MPH the driver's side rear outer wheel suddenly detached from the vehicle. Upon inspection, it was discovered that all ten lug nuts securing the wheel had sheared off causing the failure to occur. The vehicle was taken to the local dealer who serviced the vehicle under the NHTSA recall campaign number: 21V398000(Wheels). The lug nuts were replaced and the recall was completed. Approximately 3 months later the same failure occurred on the front driver's side wheel. The contact stated that while driving 70 MPH the wheel suddenly detached from the vehicle causing the driver to lose control of the steering and crash into a concrete barrier. Upon inspection, it was discovered that the 10 lug nut bolts had also sheared off causing the wheel to detach from the vehicle. During the crash the front driver, front passenger, and rear passenger side occupant all sustained neck and back injuries that later required medical treatment. A police report was taken at the scene and the vehicle was later towed back to the local dealer. The vehicle was not repaired under the previous recall campaign. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 120,000.
Additional Notes:
The contact owns a 2016 Ram 5500. The contact stated that while driving at approximately 15 MPH the driver's side rear outer wheel suddenly detached from the vehicle. Upon inspection, it was discovered that all ten lug nuts securing the wheel had sheared off causing the failure to occur. The vehicle was taken to the local dealer who serviced the vehicle under the NHTSA recall campaign number: 21V398000(Wheels). The lug nuts were replaced and the recall was completed. Approximately 3 months later the same failure occurred on the front driver's side wheel. The contact stated that while driving 70 MPH the wheel suddenly detached from the vehicle causing the driver to lose control of the steering and crash into a concrete barrier. Upon inspection, it was discovered that the 10 lug nut bolts had also sheared off causing the wheel to detach from the vehicle. During the crash the front driver, front passenger, and rear passenger side occupant all sustained neck and back injuries that later required medical treatment. A police report was taken at the scene and the vehicle was later towed back to the local dealer. The vehicle was not repaired under the previous recall campaign. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 120,000.
Mfg Campaign: 11527014
Recall Date: Jun 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2016 Ram 5500. The contact stated while driving approximately 15 MPH and making a left turn the dual left rear tires had separated from the vehicle and the vehicle landed on the axle. The contact stated no warning light was illuminated. The contact stated that he had the vehicle towed to a dealer who determined that the studs had sheared from the wheel and found that his vehicle had NHTSA Campaign Number: 21V398000 (Wheels) associated with the VIN. The vehicle had been repaired. However, the vehicle suffered a similar tire separation on the front driver's side tire. The contact stated that the vehicle swerved across two lanes of traffic on the highway and crashed into the highway barrier. The contact stated that the vehicle had suffered damage to the entire left side of the vehicle. The contact stated that police were on the scene and wrote a traffic ticket. The contact said that there were no injuries. The contact stated that the vehicle was towed back to the same dealer who did not repair the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2016 Ram 5500. The contact stated while driving approximately 15 MPH and making a left turn the dual left rear tires had separated from the vehicle and the vehicle landed on the axle. The contact stated no warning light was illuminated. The contact stated that he had the vehicle towed to a dealer who determined that the studs had sheared from the wheel and found that his vehicle had NHTSA Campaign Number: 21V398000 (Wheels) associated with the VIN. The vehicle had been repaired. However, the vehicle suffered a similar tire separation on the front driver's side tire. The contact stated that the vehicle swerved across two lanes of traffic on the highway and crashed into the highway barrier. The contact stated that the vehicle had suffered damage to the entire left side of the vehicle. The contact stated that police were on the scene and wrote a traffic ticket. The contact said that there were no injuries. The contact stated that the vehicle was towed back to the same dealer who did not repair the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2016 Ram 5500. The contact stated while driving approximately 15 MPH and making a left turn the dual left rear tires had separated from the vehicle and the vehicle landed on the axle. The contact stated no warning light was illuminated. The contact stated that he had the vehicle towed to a dealer who determined that the studs had sheared from the wheel and found that his vehicle had NHTSA Campaign Number: 21V398000 (Wheels) associated with the VIN. The vehicle had been repaired. However, the vehicle suffered a similar tire separation on the front driver's side tire. The contact stated that the vehicle swerved across two lanes of traffic on the highway and crashed into the highway barrier. The contact stated that the vehicle had suffered damage to the entire left side of the vehicle. The contact stated that police were on the scene and wrote a traffic ticket. The contact said that there were no injuries. The contact stated that the vehicle was towed back to the same dealer who did not repair the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
Mfg Campaign: 11523240
Recall Date: May 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2016 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the local dealer and other unknown dealers informed the contact that they could not accommodate the vehicle for recall repair. The contact stated while his driver was driving at 50 MPH, the rear passenger's side tire inadvertently detached and rolled away. The driver was able to veer to the side of the road. There were no injuries sustained. The vehicle was towed to an independent mechanic where it was diagnosed that all ten-wheel studs were missing. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 175,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the local dealer and other unknown dealers informed the contact that they could not accommodate the vehicle for recall repair. The contact stated while his driver was driving at 50 MPH, the rear passenger's side tire inadvertently detached and rolled away. The driver was able to veer to the side of the road. There were no injuries sustained. The vehicle was towed to an independent mechanic where it was diagnosed that all ten-wheel studs were missing. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 175,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the local dealer and other unknown dealers informed the contact that they could not accommodate the vehicle for recall repair. The contact stated while his driver was driving at 50 MPH, the rear passenger's side tire inadvertently detached and rolled away. The driver was able to veer to the side of the road. There were no injuries sustained. The vehicle was towed to an independent mechanic where it was diagnosed that all ten-wheel studs were missing. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 175,000. Parts distribution disconnect.
Mfg Campaign: 11477230
Recall Date: Aug 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-APPLICATION-315220/
Corrective Action:
THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-APPLICATION-315220/
Additional Notes:
THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-APPLICATION-315220/
Mfg Campaign: 11403861
Recall Date: Mar 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-APPLICATION-315220/
Corrective Action:
THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-APPLICATION-315220/
Additional Notes:
THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-APPLICATION-315220/
Mfg Campaign: 11403861
Recall Date: Mar 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AN VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V495000 (POWER TRAIN). THE FAILURE MILEAGE WAS 175,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AN VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V495000 (POWER TRAIN). THE FAILURE MILEAGE WAS 175,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AN VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V495000 (POWER TRAIN). THE FAILURE MILEAGE WAS 175,000.
Mfg Campaign: 11395691
Recall Date: Feb 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
OUR TRANSFER CASE FAILED (BLOW APART) CAUSING A FIRE . WE HAD THE TRUCK TOWED TO OUR DEALER AND FOR THE LAST THREE WEEKS DODGE HAS NOT ALLOWED THE REPAIR TO PROCEED OR PROVIDED US WITH CONTACT INFORMATION OR A PATH FORWARD. WE HAVE NO TRUCK OR PLAN FOR IT TO BE FIXED. THE TRUCK WAS BEING DRIVEN ON A HIGHWAY AT ABOUT 50 MPH WHEN THE TRANSFER CASE FAILED.
Corrective Action:
OUR TRANSFER CASE FAILED (BLOW APART) CAUSING A FIRE . WE HAD THE TRUCK TOWED TO OUR DEALER AND FOR THE LAST THREE WEEKS DODGE HAS NOT ALLOWED THE REPAIR TO PROCEED OR PROVIDED US WITH CONTACT INFORMATION OR A PATH FORWARD. WE HAVE NO TRUCK OR PLAN FOR IT TO BE FIXED. THE TRUCK WAS BEING DRIVEN ON A HIGHWAY AT ABOUT 50 MPH WHEN THE TRANSFER CASE FAILED.
Additional Notes:
OUR TRANSFER CASE FAILED (BLOW APART) CAUSING A FIRE . WE HAD THE TRUCK TOWED TO OUR DEALER AND FOR THE LAST THREE WEEKS DODGE HAS NOT ALLOWED THE REPAIR TO PROCEED OR PROVIDED US WITH CONTACT INFORMATION OR A PATH FORWARD. WE HAVE NO TRUCK OR PLAN FOR IT TO BE FIXED. THE TRUCK WAS BEING DRIVEN ON A HIGHWAY AT ABOUT 50 MPH WHEN THE TRANSFER CASE FAILED.
Mfg Campaign: 11269389
Recall Date: Oct 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK UP MYSELF AND THE TRUCK AND A WRECKER TO LOAD TRUCK ON TRAILER. WHEN TRUCK WAS LOADED, YOU COULD SEE THAT THE TRANSFER CASE LOOKED LIKE IT HAD EXPLODED. THE WIRING HARNESS HAD BEEN PULLED OUT. I CHECKED FOR ANY ISSUES OF THIS TYPE WITH SIMILAR YEAR AND MAKE TRUCKS AND FOUND THAT SOME 2016 DODGE 5500'S HAVE A RECALL FOR REPLACEMENT OF THE TRANSFER CASE BECAUSE THIS CAN HAPPEN. WHEN I CALLED I WAS TOLD THAT MY VIN IS NOT INCLUDED IN THIS RECALL. I THINK SOMEONE SHOULD INVESTIGATE THIS ISSUE. IT SEEMS VERY ODD THAT SAME YEAR MAKE AND MODEL HAS THIS ISSUES BUT IT IS ONLY THOSE MADE BETWEEN CERTAIN DATES. HOW CAN THEY BE CERTAIN? I AM NOW LEFT PAYING A MONTHLY NOTE ON A $45,000 TRUCK THAT IS COMPLETELY USELESS. THIS TRUCK IS REGULARLY MAINTENANCED AND ONLY HAS 72,000 MILES ON IT.
Corrective Action:
WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK UP MYSELF AND THE TRUCK AND A WRECKER TO LOAD TRUCK ON TRAILER. WHEN TRUCK WAS LOADED, YOU COULD SEE THAT THE TRANSFER CASE LOOKED LIKE IT HAD EXPLODED. THE WIRING HARNESS HAD BEEN PULLED OUT. I CHECKED FOR ANY ISSUES OF THIS TYPE WITH SIMILAR YEAR AND MAKE TRUCKS AND FOUND THAT SOME 2016 DODGE 5500'S HAVE A RECALL FOR REPLACEMENT OF THE TRANSFER CASE BECAUSE THIS CAN HAPPEN. WHEN I CALLED I WAS TOLD THAT MY VIN IS NOT INCLUDED IN THIS RECALL. I THINK SOMEONE SHOULD INVESTIGATE THIS ISSUE. IT SEEMS VERY ODD THAT SAME YEAR MAKE AND MODEL HAS THIS ISSUES BUT IT IS ONLY THOSE MADE BETWEEN CERTAIN DATES. HOW CAN THEY BE CERTAIN? I AM NOW LEFT PAYING A MONTHLY NOTE ON A $45,000 TRUCK THAT IS COMPLETELY USELESS. THIS TRUCK IS REGULARLY MAINTENANCED AND ONLY HAS 72,000 MILES ON IT.
Additional Notes:
WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK UP MYSELF AND THE TRUCK AND A WRECKER TO LOAD TRUCK ON TRAILER. WHEN TRUCK WAS LOADED, YOU COULD SEE THAT THE TRANSFER CASE LOOKED LIKE IT HAD EXPLODED. THE WIRING HARNESS HAD BEEN PULLED OUT. I CHECKED FOR ANY ISSUES OF THIS TYPE WITH SIMILAR YEAR AND MAKE TRUCKS AND FOUND THAT SOME 2016 DODGE 5500'S HAVE A RECALL FOR REPLACEMENT OF THE TRANSFER CASE BECAUSE THIS CAN HAPPEN. WHEN I CALLED I WAS TOLD THAT MY VIN IS NOT INCLUDED IN THIS RECALL. I THINK SOMEONE SHOULD INVESTIGATE THIS ISSUE. IT SEEMS VERY ODD THAT SAME YEAR MAKE AND MODEL HAS THIS ISSUES BUT IT IS ONLY THOSE MADE BETWEEN CERTAIN DATES. HOW CAN THEY BE CERTAIN? I AM NOW LEFT PAYING A MONTHLY NOTE ON A $45,000 TRUCK THAT IS COMPLETELY USELESS. THIS TRUCK IS REGULARLY MAINTENANCED AND ONLY HAS 72,000 MILES ON IT.
Mfg Campaign: 11269161
Recall Date: Oct 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK UP MYSELF AND THE TRUCK AND A WRECKER TO LOAD TRUCK ON TRAILER. WHEN TRUCK WAS LOADED, YOU COULD SEE THAT THE TRANSFER CASE LOOKED LIKE IT HAD EXPLODED. THE WIRING HARNESS HAD BEEN PULLED OUT. I CHECKED FOR ANY ISSUES OF THIS TYPE WITH SIMILAR YEAR AND MAKE TRUCKS AND FOUND THAT SOME 2016 DODGE 5500'S HAVE A RECALL FOR REPLACEMENT OF THE TRANSFER CASE BECAUSE THIS CAN HAPPEN. WHEN I CALLED I WAS TOLD THAT MY VIN IS NOT INCLUDED IN THIS RECALL. I THINK SOMEONE SHOULD INVESTIGATE THIS ISSUE. IT SEEMS VERY ODD THAT SAME YEAR MAKE AND MODEL HAS THIS ISSUES BUT IT IS ONLY THOSE MADE BETWEEN CERTAIN DATES. HOW CAN THEY BE CERTAIN? I AM NOW LEFT PAYING A MONTHLY NOTE ON A $45,000 TRUCK THAT IS COMPLETELY USELESS. THIS TRUCK IS REGULARLY MAINTENANCED AND ONLY HAS 72,000 MILES ON IT.
Corrective Action:
WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK UP MYSELF AND THE TRUCK AND A WRECKER TO LOAD TRUCK ON TRAILER. WHEN TRUCK WAS LOADED, YOU COULD SEE THAT THE TRANSFER CASE LOOKED LIKE IT HAD EXPLODED. THE WIRING HARNESS HAD BEEN PULLED OUT. I CHECKED FOR ANY ISSUES OF THIS TYPE WITH SIMILAR YEAR AND MAKE TRUCKS AND FOUND THAT SOME 2016 DODGE 5500'S HAVE A RECALL FOR REPLACEMENT OF THE TRANSFER CASE BECAUSE THIS CAN HAPPEN. WHEN I CALLED I WAS TOLD THAT MY VIN IS NOT INCLUDED IN THIS RECALL. I THINK SOMEONE SHOULD INVESTIGATE THIS ISSUE. IT SEEMS VERY ODD THAT SAME YEAR MAKE AND MODEL HAS THIS ISSUES BUT IT IS ONLY THOSE MADE BETWEEN CERTAIN DATES. HOW CAN THEY BE CERTAIN? I AM NOW LEFT PAYING A MONTHLY NOTE ON A $45,000 TRUCK THAT IS COMPLETELY USELESS. THIS TRUCK IS REGULARLY MAINTENANCED AND ONLY HAS 72,000 MILES ON IT.
Additional Notes:
WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK UP MYSELF AND THE TRUCK AND A WRECKER TO LOAD TRUCK ON TRAILER. WHEN TRUCK WAS LOADED, YOU COULD SEE THAT THE TRANSFER CASE LOOKED LIKE IT HAD EXPLODED. THE WIRING HARNESS HAD BEEN PULLED OUT. I CHECKED FOR ANY ISSUES OF THIS TYPE WITH SIMILAR YEAR AND MAKE TRUCKS AND FOUND THAT SOME 2016 DODGE 5500'S HAVE A RECALL FOR REPLACEMENT OF THE TRANSFER CASE BECAUSE THIS CAN HAPPEN. WHEN I CALLED I WAS TOLD THAT MY VIN IS NOT INCLUDED IN THIS RECALL. I THINK SOMEONE SHOULD INVESTIGATE THIS ISSUE. IT SEEMS VERY ODD THAT SAME YEAR MAKE AND MODEL HAS THIS ISSUES BUT IT IS ONLY THOSE MADE BETWEEN CERTAIN DATES. HOW CAN THEY BE CERTAIN? I AM NOW LEFT PAYING A MONTHLY NOTE ON A $45,000 TRUCK THAT IS COMPLETELY USELESS. THIS TRUCK IS REGULARLY MAINTENANCED AND ONLY HAS 72,000 MILES ON IT.
Mfg Campaign: 11269161
Recall Date: Oct 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ALL FUNTIONS OF STEERING COLUMN FAILED. FOUND UNPOWERED WIRE TO 6STEERING COLUMN MODULE. TRACED WIRE TO FUSEBOX AND FOUND SEVERAL CORRODED WIRES ALONG WITH RUBBER COATING FALLING OFF. REPLACED BAD WIRE ENDS AND AM NOW LOOKING FOR A PERMINENT FIX.
Corrective Action:
ALL FUNTIONS OF STEERING COLUMN FAILED. FOUND UNPOWERED WIRE TO 6STEERING COLUMN MODULE. TRACED WIRE TO FUSEBOX AND FOUND SEVERAL CORRODED WIRES ALONG WITH RUBBER COATING FALLING OFF. REPLACED BAD WIRE ENDS AND AM NOW LOOKING FOR A PERMINENT FIX.
Additional Notes:
ALL FUNTIONS OF STEERING COLUMN FAILED. FOUND UNPOWERED WIRE TO 6STEERING COLUMN MODULE. TRACED WIRE TO FUSEBOX AND FOUND SEVERAL CORRODED WIRES ALONG WITH RUBBER COATING FALLING OFF. REPLACED BAD WIRE ENDS AND AM NOW LOOKING FOR A PERMINENT FIX.
Mfg Campaign: 11266093
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 5500. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY. THE CONTACT STATED THAT THE VEHICLE HAD TO BE PARKED WITH THE PARKING BRAKE ENGAGED TO PREVENT IT FROM MOVING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MAGUIRE DODGE RAM (LOCATED AT 959 HIAWATHA BLVD W, SYRACUSE, NY 13204, (315) 487-6211) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,122. *DT CONSUMER STATED EVEN THOUGH THE VEHICLE IS PLACED IN PARK THE VEHICLE ROLLS FORWARD OR BACKWARD DEPENDING ON THE INCLINE. UPDATED 12/07/18 *JB *DT*JB *DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 5500. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY. THE CONTACT STATED THAT THE VEHICLE HAD TO BE PARKED WITH THE PARKING BRAKE ENGAGED TO PREVENT IT FROM MOVING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MAGUIRE DODGE RAM (LOCATED AT 959 HIAWATHA BLVD W, SYRACUSE, NY 13204, (315) 487-6211) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,122. *DT CONSUMER STATED EVEN THOUGH THE VEHICLE IS PLACED IN PARK THE VEHICLE ROLLS FORWARD OR BACKWARD DEPENDING ON THE INCLINE. UPDATED 12/07/18 *JB *DT*JB *DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 5500. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY. THE CONTACT STATED THAT THE VEHICLE HAD TO BE PARKED WITH THE PARKING BRAKE ENGAGED TO PREVENT IT FROM MOVING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MAGUIRE DODGE RAM (LOCATED AT 959 HIAWATHA BLVD W, SYRACUSE, NY 13204, (315) 487-6211) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,122. *DT CONSUMER STATED EVEN THOUGH THE VEHICLE IS PLACED IN PARK THE VEHICLE ROLLS FORWARD OR BACKWARD DEPENDING ON THE INCLINE. UPDATED 12/07/18 *JB *DT*JB *DT*JB
Mfg Campaign: 11142105
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Potential Consequences:
WHILE DRIVING DOWN THE ROAD, I FELT A SLIGHT VIBRATION AND THEN A LOUD BANGING NOISE FROM UNDERNEAT THE TRUCK. I LOST POWER AND HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THEN FOUND PARTS OF THE TRANSMISSION ON THE ROAD AND ALOT OF FLUID. THE ENGINE WAS SMOKING BUT DID NOT CATCH FIRE
Corrective Action:
WHILE DRIVING DOWN THE ROAD, I FELT A SLIGHT VIBRATION AND THEN A LOUD BANGING NOISE FROM UNDERNEAT THE TRUCK. I LOST POWER AND HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THEN FOUND PARTS OF THE TRANSMISSION ON THE ROAD AND ALOT OF FLUID. THE ENGINE WAS SMOKING BUT DID NOT CATCH FIRE
Additional Notes:
WHILE DRIVING DOWN THE ROAD, I FELT A SLIGHT VIBRATION AND THEN A LOUD BANGING NOISE FROM UNDERNEAT THE TRUCK. I LOST POWER AND HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THEN FOUND PARTS OF THE TRANSMISSION ON THE ROAD AND ALOT OF FLUID. THE ENGINE WAS SMOKING BUT DID NOT CATCH FIRE
Mfg Campaign: 11121408
Recall Date: Aug 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610.
Mfg Campaign: 11101984
Recall Date: Jun 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION:FRONT:WHEEL BEARING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610.
Mfg Campaign: 11101984
Recall Date: Jun 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Mfg Campaign: 10992833
Recall Date: Jun 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Mfg Campaign: 10992833
Recall Date: Jun 2, 2017
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