Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B2A & D5A
Recall Date: Nov 28, 2023
Consumer Complaints
2 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owned a 2024 Ram 4500. The contact stated while driving 50 MPH, the vehicle hit the expansion joints and wobbled. The contact stated that the vehicle then experienced the Death Wobble and unintendedly pulled to the left, causing the contact to lose control of the steering wheel while driving on a curvy road. Additionally, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond. The contact stated that as the vehicle was approaching the guard rail, he attempted to make a right turn to avoid the guard rail, but the vehicle continued to pull to the left, and the front driver's side axle housing that had detached hit a road barrier, causing the front end of the vehicle to hit the guard rail. The vehicle then crossed the entrance ramp, and the front driver's side of the vehicle crashed into the guard rail located on the left side of the ramp. The contact stated that the front driver's side axle housing separated from the vehicle. The air bags failed to deploy. The ambulance transported the contact to the hospital, where the contact was informed he had sustained a secondary whiplash, back bruises, and left knee injury. The vehicle was towed and totaled by the insurance company. A police report was filed, but the contact did not have the police report information available. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field engineer, who diagnosed the vehicle. The manufacturer later informed the contact that based on the engineer's report, the failure was not due to a factory defect. No further assistance was provided. The failure mileage was approximately 11,105.
Corrective Action:
The contact owned a 2024 Ram 4500. The contact stated while driving 50 MPH, the vehicle hit the expansion joints and wobbled. The contact stated that the vehicle then experienced the Death Wobble and unintendedly pulled to the left, causing the contact to lose control of the steering wheel while driving on a curvy road. Additionally, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond. The contact stated that as the vehicle was approaching the guard rail, he attempted to make a right turn to avoid the guard rail, but the vehicle continued to pull to the left, and the front driver's side axle housing that had detached hit a road barrier, causing the front end of the vehicle to hit the guard rail. The vehicle then crossed the entrance ramp, and the front driver's side of the vehicle crashed into the guard rail located on the left side of the ramp. The contact stated that the front driver's side axle housing separated from the vehicle. The air bags failed to deploy. The ambulance transported the contact to the hospital, where the contact was informed he had sustained a secondary whiplash, back bruises, and left knee injury. The vehicle was towed and totaled by the insurance company. A police report was filed, but the contact did not have the police report information available. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field engineer, who diagnosed the vehicle. The manufacturer later informed the contact that based on the engineer's report, the failure was not due to a factory defect. No further assistance was provided. The failure mileage was approximately 11,105.
Additional Notes:
The contact owned a 2024 Ram 4500. The contact stated while driving 50 MPH, the vehicle hit the expansion joints and wobbled. The contact stated that the vehicle then experienced the Death Wobble and unintendedly pulled to the left, causing the contact to lose control of the steering wheel while driving on a curvy road. Additionally, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond. The contact stated that as the vehicle was approaching the guard rail, he attempted to make a right turn to avoid the guard rail, but the vehicle continued to pull to the left, and the front driver's side axle housing that had detached hit a road barrier, causing the front end of the vehicle to hit the guard rail. The vehicle then crossed the entrance ramp, and the front driver's side of the vehicle crashed into the guard rail located on the left side of the ramp. The contact stated that the front driver's side axle housing separated from the vehicle. The air bags failed to deploy. The ambulance transported the contact to the hospital, where the contact was informed he had sustained a secondary whiplash, back bruises, and left knee injury. The vehicle was towed and totaled by the insurance company. A police report was filed, but the contact did not have the police report information available. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field engineer, who diagnosed the vehicle. The manufacturer later informed the contact that based on the engineer's report, the failure was not due to a factory defect. No further assistance was provided. The failure mileage was approximately 11,105.
Mfg Campaign: 11611135
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owned a 2024 Ram 4500. The contact stated while driving 50 MPH, the vehicle hit the expansion joints and wobbled. The contact stated that the vehicle then experienced the Death Wobble and unintendedly pulled to the left, causing the contact to lose control of the steering wheel while driving on a curvy road. Additionally, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond. The contact stated that as the vehicle was approaching the guard rail, he attempted to make a right turn to avoid the guard rail, but the vehicle continued to pull to the left, and the front driver's side axle housing that had detached hit a road barrier, causing the front end of the vehicle to hit the guard rail. The vehicle then crossed the entrance ramp, and the front driver's side of the vehicle crashed into the guard rail located on the left side of the ramp. The contact stated that the front driver's side axle housing separated from the vehicle. The air bags failed to deploy. The ambulance transported the contact to the hospital, where the contact was informed he had sustained a secondary whiplash, back bruises, and left knee injury. The vehicle was towed and totaled by the insurance company. A police report was filed, but the contact did not have the police report information available. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field engineer, who diagnosed the vehicle. The manufacturer later informed the contact that based on the engineer's report, the failure was not due to a factory defect. No further assistance was provided. The failure mileage was approximately 11,105.
Corrective Action:
The contact owned a 2024 Ram 4500. The contact stated while driving 50 MPH, the vehicle hit the expansion joints and wobbled. The contact stated that the vehicle then experienced the Death Wobble and unintendedly pulled to the left, causing the contact to lose control of the steering wheel while driving on a curvy road. Additionally, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond. The contact stated that as the vehicle was approaching the guard rail, he attempted to make a right turn to avoid the guard rail, but the vehicle continued to pull to the left, and the front driver's side axle housing that had detached hit a road barrier, causing the front end of the vehicle to hit the guard rail. The vehicle then crossed the entrance ramp, and the front driver's side of the vehicle crashed into the guard rail located on the left side of the ramp. The contact stated that the front driver's side axle housing separated from the vehicle. The air bags failed to deploy. The ambulance transported the contact to the hospital, where the contact was informed he had sustained a secondary whiplash, back bruises, and left knee injury. The vehicle was towed and totaled by the insurance company. A police report was filed, but the contact did not have the police report information available. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field engineer, who diagnosed the vehicle. The manufacturer later informed the contact that based on the engineer's report, the failure was not due to a factory defect. No further assistance was provided. The failure mileage was approximately 11,105.
Additional Notes:
The contact owned a 2024 Ram 4500. The contact stated while driving 50 MPH, the vehicle hit the expansion joints and wobbled. The contact stated that the vehicle then experienced the Death Wobble and unintendedly pulled to the left, causing the contact to lose control of the steering wheel while driving on a curvy road. Additionally, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond. The contact stated that as the vehicle was approaching the guard rail, he attempted to make a right turn to avoid the guard rail, but the vehicle continued to pull to the left, and the front driver's side axle housing that had detached hit a road barrier, causing the front end of the vehicle to hit the guard rail. The vehicle then crossed the entrance ramp, and the front driver's side of the vehicle crashed into the guard rail located on the left side of the ramp. The contact stated that the front driver's side axle housing separated from the vehicle. The air bags failed to deploy. The ambulance transported the contact to the hospital, where the contact was informed he had sustained a secondary whiplash, back bruises, and left knee injury. The vehicle was towed and totaled by the insurance company. A police report was filed, but the contact did not have the police report information available. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field engineer, who diagnosed the vehicle. The manufacturer later informed the contact that based on the engineer's report, the failure was not due to a factory defect. No further assistance was provided. The failure mileage was approximately 11,105.
Mfg Campaign: 11611135
Recall Date: Aug 27, 2024
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Valencia, CA • 36 yrs
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