Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 55B
Recall Date: Jun 6, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 13A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZA3
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z87
Recall Date: Aug 26, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z20
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y99
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y76
Recall Date: Oct 14, 2021
Consumer Complaints
207 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission in my vehicle failed suddenly on May 31, 2025, entering “limp mode” and losing the ability to shift properly. The vehicle became immobile and was towed to the dealership. Initial diagnostics revealed difficulty shifting between 3rd and 4th gears. Service technicians attempted repair in June based on RAM TSB MC-10231775, which indicated snap ring failure in the Aisin transmission. Repairs prescribed in TSB were attempted but unsuccessful, as the vehicle still could not shift into 4th gear. Additional parts were ordered, and another repair was unsuccessfully attempted in late June. Ram has shipped a new transmission which we are waiting on the dealership to install.
Corrective Action:
The transmission in my vehicle failed suddenly on May 31, 2025, entering “limp mode” and losing the ability to shift properly. The vehicle became immobile and was towed to the dealership. Initial diagnostics revealed difficulty shifting between 3rd and 4th gears. Service technicians attempted repair in June based on RAM TSB MC-10231775, which indicated snap ring failure in the Aisin transmission. Repairs prescribed in TSB were attempted but unsuccessful, as the vehicle still could not shift into 4th gear. Additional parts were ordered, and another repair was unsuccessfully attempted in late June. Ram has shipped a new transmission which we are waiting on the dealership to install.
Additional Notes:
The transmission in my vehicle failed suddenly on May 31, 2025, entering “limp mode” and losing the ability to shift properly. The vehicle became immobile and was towed to the dealership. Initial diagnostics revealed difficulty shifting between 3rd and 4th gears. Service technicians attempted repair in June based on RAM TSB MC-10231775, which indicated snap ring failure in the Aisin transmission. Repairs prescribed in TSB were attempted but unsuccessful, as the vehicle still could not shift into 4th gear. Additional parts were ordered, and another repair was unsuccessfully attempted in late June. Ram has shipped a new transmission which we are waiting on the dealership to install.
Mfg Campaign: 11672202
Recall Date: Jul 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2022 RAM 3500 has repeated failures of the diesel particulate filter (DPF) system. The truck enters limp mode unexpectedly, including while towing on the interstate, creating a serious safety hazard due to sudden loss of power. Since purchasing the vehicle, I have experienced ongoing issues with the emissions system, specifically related to the DPF. The check engine light comes on frequently, and diagnostic scans consistently show code P2459 (Diesel Particulate Filter Regeneration Frequency Too High). The DPF system has been replaced approximately five times by authorized RAM dealer. Despite these repairs, the same problem continues to occur. The truck will sometimes enter limp mode without warning, drastically reducing engine power. This has happened while towing a camper on the interstate, making it difficult or impossible to maintain safe highway speeds or accelerate when needed. This puts me, my passengers, and other motorists at risk of a crash, particularly when merging or changing lanes in fast-moving traffic. I have already pursued and settled a claim with Stellantis (RAM’s manufacturer) for $10k due to these issues. However, the problem persists, and the root cause has not been resolved. Accepting the settlement was recommended by legal counsel. The failure has occurred on multiple occasions (at least five separate incidents). The vehicle has undergone several service visits and emissions system replacements, but the safety issue continues. Current mileage 42,000. Dates of incidents from most recent: 6/25 (still in shop), 3/25, 9/24, 8/24,7/24,6/24,4/24,1/24,7/23,6/23,11/22. Documentation available upon request. Diesel particulate filter (DPF) system replaced approximately five times. I believe there is a defect in the design or operation of the emissions system that poses a safety risk. Loss of power while driving at highway speeds or towing creates a dangerous situation. I am reporting this in hopes that NHTSA will investigate this recurring issue.
Corrective Action:
My 2022 RAM 3500 has repeated failures of the diesel particulate filter (DPF) system. The truck enters limp mode unexpectedly, including while towing on the interstate, creating a serious safety hazard due to sudden loss of power. Since purchasing the vehicle, I have experienced ongoing issues with the emissions system, specifically related to the DPF. The check engine light comes on frequently, and diagnostic scans consistently show code P2459 (Diesel Particulate Filter Regeneration Frequency Too High). The DPF system has been replaced approximately five times by authorized RAM dealer. Despite these repairs, the same problem continues to occur. The truck will sometimes enter limp mode without warning, drastically reducing engine power. This has happened while towing a camper on the interstate, making it difficult or impossible to maintain safe highway speeds or accelerate when needed. This puts me, my passengers, and other motorists at risk of a crash, particularly when merging or changing lanes in fast-moving traffic. I have already pursued and settled a claim with Stellantis (RAM’s manufacturer) for $10k due to these issues. However, the problem persists, and the root cause has not been resolved. Accepting the settlement was recommended by legal counsel. The failure has occurred on multiple occasions (at least five separate incidents). The vehicle has undergone several service visits and emissions system replacements, but the safety issue continues. Current mileage 42,000. Dates of incidents from most recent: 6/25 (still in shop), 3/25, 9/24, 8/24,7/24,6/24,4/24,1/24,7/23,6/23,11/22. Documentation available upon request. Diesel particulate filter (DPF) system replaced approximately five times. I believe there is a defect in the design or operation of the emissions system that poses a safety risk. Loss of power while driving at highway speeds or towing creates a dangerous situation. I am reporting this in hopes that NHTSA will investigate this recurring issue.
Additional Notes:
My 2022 RAM 3500 has repeated failures of the diesel particulate filter (DPF) system. The truck enters limp mode unexpectedly, including while towing on the interstate, creating a serious safety hazard due to sudden loss of power. Since purchasing the vehicle, I have experienced ongoing issues with the emissions system, specifically related to the DPF. The check engine light comes on frequently, and diagnostic scans consistently show code P2459 (Diesel Particulate Filter Regeneration Frequency Too High). The DPF system has been replaced approximately five times by authorized RAM dealer. Despite these repairs, the same problem continues to occur. The truck will sometimes enter limp mode without warning, drastically reducing engine power. This has happened while towing a camper on the interstate, making it difficult or impossible to maintain safe highway speeds or accelerate when needed. This puts me, my passengers, and other motorists at risk of a crash, particularly when merging or changing lanes in fast-moving traffic. I have already pursued and settled a claim with Stellantis (RAM’s manufacturer) for $10k due to these issues. However, the problem persists, and the root cause has not been resolved. Accepting the settlement was recommended by legal counsel. The failure has occurred on multiple occasions (at least five separate incidents). The vehicle has undergone several service visits and emissions system replacements, but the safety issue continues. Current mileage 42,000. Dates of incidents from most recent: 6/25 (still in shop), 3/25, 9/24, 8/24,7/24,6/24,4/24,1/24,7/23,6/23,11/22. Documentation available upon request. Diesel particulate filter (DPF) system replaced approximately five times. I believe there is a defect in the design or operation of the emissions system that poses a safety risk. Loss of power while driving at highway speeds or towing creates a dangerous situation. I am reporting this in hopes that NHTSA will investigate this recurring issue.
Mfg Campaign: 11667995
Recall Date: Jun 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failure while driving not allowing to go in park after we got stopped. Truck un operable to get out of traffic.
Corrective Action:
Transmission failure while driving not allowing to go in park after we got stopped. Truck un operable to get out of traffic.
Additional Notes:
Transmission failure while driving not allowing to go in park after we got stopped. Truck un operable to get out of traffic.
Mfg Campaign: 11666682
Recall Date: Jun 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 RAM 3500. The contact stated while her husband was driving at 65 MPH, coming to a stop the brake pedal was depressed however the vehicle failed to stop in a timely manner rear ending the vehicle in front of him. The contact stated that no air bags deployed. The contact stated that her husband sustained injuries to his shoulders and his head. The vehicle was towed to caliber consultation auto shop. Medical attention was required. The contact stated that a police report was filed. The contact mentioned the vehicle has not been deemed a total by her insurance company yet. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2022 RAM 3500. The contact stated while her husband was driving at 65 MPH, coming to a stop the brake pedal was depressed however the vehicle failed to stop in a timely manner rear ending the vehicle in front of him. The contact stated that no air bags deployed. The contact stated that her husband sustained injuries to his shoulders and his head. The vehicle was towed to caliber consultation auto shop. Medical attention was required. The contact stated that a police report was filed. The contact mentioned the vehicle has not been deemed a total by her insurance company yet. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2022 RAM 3500. The contact stated while her husband was driving at 65 MPH, coming to a stop the brake pedal was depressed however the vehicle failed to stop in a timely manner rear ending the vehicle in front of him. The contact stated that no air bags deployed. The contact stated that her husband sustained injuries to his shoulders and his head. The vehicle was towed to caliber consultation auto shop. Medical attention was required. The contact stated that a police report was filed. The contact mentioned the vehicle has not been deemed a total by her insurance company yet. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
Mfg Campaign: 11666415
Recall Date: Jun 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2022 Ram 3500. The contact stated while driving approximately 65 MPH during the rain, the windshield wipers suddenly failed to operate as needed. The vehicle was taken to the dealer who diagnosed that the park switch wiring had failed. The wiring was replaced; however, the failure remained. The dealer determined that the Variable Cylinder Management (VCM) had failed and DTC: B2303/11; was retrieved. The contact stated that the VCM was repaired; however, the failure remained. The manufacturer was not informed of the failure. The failure mileage was approximately 161,000.
Corrective Action:
The contact owns a 2022 Ram 3500. The contact stated while driving approximately 65 MPH during the rain, the windshield wipers suddenly failed to operate as needed. The vehicle was taken to the dealer who diagnosed that the park switch wiring had failed. The wiring was replaced; however, the failure remained. The dealer determined that the Variable Cylinder Management (VCM) had failed and DTC: B2303/11; was retrieved. The contact stated that the VCM was repaired; however, the failure remained. The manufacturer was not informed of the failure. The failure mileage was approximately 161,000.
Additional Notes:
The contact owns a 2022 Ram 3500. The contact stated while driving approximately 65 MPH during the rain, the windshield wipers suddenly failed to operate as needed. The vehicle was taken to the dealer who diagnosed that the park switch wiring had failed. The wiring was replaced; however, the failure remained. The dealer determined that the Variable Cylinder Management (VCM) had failed and DTC: B2303/11; was retrieved. The contact stated that the VCM was repaired; however, the failure remained. The manufacturer was not informed of the failure. The failure mileage was approximately 161,000.
Mfg Campaign: 11665229
Recall Date: Jun 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Ram 3500. The contact stated while driving 40-45 MPH and hauling a 14-ft loaded trailer, the engine made an abnormally loud knocking sound. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence, where a mobile independent mechanic diagnosed that the grid heater nut had melted and entered cylinder #6. The vehicle was then towed to the dealer, where it was diagnosed that the grid heater nut failure had caused catastrophic failure of the pistons, turbo charger, and engine. The dealer determined that the engine assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under warranty due to the mileage on the vehicle. The failure mileage was approximately 112,700.
Corrective Action:
The contact owns a 2022 Ram 3500. The contact stated while driving 40-45 MPH and hauling a 14-ft loaded trailer, the engine made an abnormally loud knocking sound. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence, where a mobile independent mechanic diagnosed that the grid heater nut had melted and entered cylinder #6. The vehicle was then towed to the dealer, where it was diagnosed that the grid heater nut failure had caused catastrophic failure of the pistons, turbo charger, and engine. The dealer determined that the engine assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under warranty due to the mileage on the vehicle. The failure mileage was approximately 112,700.
Additional Notes:
The contact owns a 2022 Ram 3500. The contact stated while driving 40-45 MPH and hauling a 14-ft loaded trailer, the engine made an abnormally loud knocking sound. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence, where a mobile independent mechanic diagnosed that the grid heater nut had melted and entered cylinder #6. The vehicle was then towed to the dealer, where it was diagnosed that the grid heater nut failure had caused catastrophic failure of the pistons, turbo charger, and engine. The dealer determined that the engine assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under warranty due to the mileage on the vehicle. The failure mileage was approximately 112,700.
Mfg Campaign: 11657841
Recall Date: Apr 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Trailer brake controler will report not connected when it is connected correctly. Systemm was tested and everything on the trailer is working properly. system was working corretly and suddenly stopped when on the interstate. Have had multiple shops look at the issue and no one can locate the issue. The radio/infotanment system will also disconnect radomly. Both act like a wire is lose. disconnect then reconnect and disconnect and reconnect, over and over. The radio disconnecting from the phone is an issue however not a safety concern like the trailer brake issue is. When I am pulling a 16,000 pound camper and the trailer brake stops that means I no longer have traler brakes and that can be an issue when stopping.
Corrective Action:
Trailer brake controler will report not connected when it is connected correctly. Systemm was tested and everything on the trailer is working properly. system was working corretly and suddenly stopped when on the interstate. Have had multiple shops look at the issue and no one can locate the issue. The radio/infotanment system will also disconnect radomly. Both act like a wire is lose. disconnect then reconnect and disconnect and reconnect, over and over. The radio disconnecting from the phone is an issue however not a safety concern like the trailer brake issue is. When I am pulling a 16,000 pound camper and the trailer brake stops that means I no longer have traler brakes and that can be an issue when stopping.
Additional Notes:
Trailer brake controler will report not connected when it is connected correctly. Systemm was tested and everything on the trailer is working properly. system was working corretly and suddenly stopped when on the interstate. Have had multiple shops look at the issue and no one can locate the issue. The radio/infotanment system will also disconnect radomly. Both act like a wire is lose. disconnect then reconnect and disconnect and reconnect, over and over. The radio disconnecting from the phone is an issue however not a safety concern like the trailer brake issue is. When I am pulling a 16,000 pound camper and the trailer brake stops that means I no longer have traler brakes and that can be an issue when stopping.
Mfg Campaign: 11649162
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Ram 3500. The contact stated that while driving on a main street at 10 MPH and attempting to make a turn, the vehicle experienced a loss of steering. The contact stated that the steering linkage had disconnected. The contact stated there was a clunking sound underneath the vehicle. There was no warning light illuminated. Upon inspection, the contact noticed that a bolt securing the steering rod to the steering linkage had detached. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering linkage had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.
Corrective Action:
The contact owns a 2022 Ram 3500. The contact stated that while driving on a main street at 10 MPH and attempting to make a turn, the vehicle experienced a loss of steering. The contact stated that the steering linkage had disconnected. The contact stated there was a clunking sound underneath the vehicle. There was no warning light illuminated. Upon inspection, the contact noticed that a bolt securing the steering rod to the steering linkage had detached. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering linkage had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.
Additional Notes:
The contact owns a 2022 Ram 3500. The contact stated that while driving on a main street at 10 MPH and attempting to make a turn, the vehicle experienced a loss of steering. The contact stated that the steering linkage had disconnected. The contact stated there was a clunking sound underneath the vehicle. There was no warning light illuminated. Upon inspection, the contact noticed that a bolt securing the steering rod to the steering linkage had detached. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering linkage had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.
Mfg Campaign: 11647720
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving on highway 02/24/2025 approximately 07:15 pm EST at 65 mph, vehicle began Diesel DPF automatic regeneration cycle. Strong smell of "burning trash" and fuel vapor entered cabin with windows up. this happens frequently
Corrective Action:
Driving on highway 02/24/2025 approximately 07:15 pm EST at 65 mph, vehicle began Diesel DPF automatic regeneration cycle. Strong smell of "burning trash" and fuel vapor entered cabin with windows up. this happens frequently
Additional Notes:
Driving on highway 02/24/2025 approximately 07:15 pm EST at 65 mph, vehicle began Diesel DPF automatic regeneration cycle. Strong smell of "burning trash" and fuel vapor entered cabin with windows up. this happens frequently
Mfg Campaign: 11645431
Recall Date: Feb 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving on highway 02/24/2025 approximately 07:15 pm EST at 65 mph, vehicle began Diesel DPF automatic regeneration cycle. Strong smell of "burning trash" and fuel vapor entered cabin with windows up. this happens frequently
Corrective Action:
Driving on highway 02/24/2025 approximately 07:15 pm EST at 65 mph, vehicle began Diesel DPF automatic regeneration cycle. Strong smell of "burning trash" and fuel vapor entered cabin with windows up. this happens frequently
Additional Notes:
Driving on highway 02/24/2025 approximately 07:15 pm EST at 65 mph, vehicle began Diesel DPF automatic regeneration cycle. Strong smell of "burning trash" and fuel vapor entered cabin with windows up. this happens frequently
Mfg Campaign: 11645431
Recall Date: Feb 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER
Potential Consequences:
The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed with the heated steering wheel feature activated, the steering wheel became extremely hot; making the vehicle difficult to maneuver because the contact was only able to hold the steering for several seconds while driving. The contact stated that the steering wheel was replaced a year prior due to a separate failure. No warning lights were illuminated. The vehicle was taken to the dealer, who observed that the steering wheel reached temperatures of more than 120-145 degrees. However, after consulting with the manufacturer, the dealer informed the contact that the feature was operating as intended and within specifications. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed with the heated steering wheel feature activated, the steering wheel became extremely hot; making the vehicle difficult to maneuver because the contact was only able to hold the steering for several seconds while driving. The contact stated that the steering wheel was replaced a year prior due to a separate failure. No warning lights were illuminated. The vehicle was taken to the dealer, who observed that the steering wheel reached temperatures of more than 120-145 degrees. However, after consulting with the manufacturer, the dealer informed the contact that the feature was operating as intended and within specifications. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed with the heated steering wheel feature activated, the steering wheel became extremely hot; making the vehicle difficult to maneuver because the contact was only able to hold the steering for several seconds while driving. The contact stated that the steering wheel was replaced a year prior due to a separate failure. No warning lights were illuminated. The vehicle was taken to the dealer, who observed that the steering wheel reached temperatures of more than 120-145 degrees. However, after consulting with the manufacturer, the dealer informed the contact that the feature was operating as intended and within specifications. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
Mfg Campaign: 11643701
Recall Date: Feb 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Emission system failure. Code P2459 Regeneration Frequency. Overheating of the DPF while stuck in regen cycle causes burning smell and diesel fumes in the cabin while driving. Suspected vehicle on fire. Date of incident 01/25/2025. Vehicle at dealership for repair 01/28/2025. Dealership repair unsuccessful following STAR approved process of elimination. Vehicle returned to dealer 02/18/2025 for same issue. Many customers with 2019-2022 diesel engines having same issue. No known fix according to dealership.
Corrective Action:
Emission system failure. Code P2459 Regeneration Frequency. Overheating of the DPF while stuck in regen cycle causes burning smell and diesel fumes in the cabin while driving. Suspected vehicle on fire. Date of incident 01/25/2025. Vehicle at dealership for repair 01/28/2025. Dealership repair unsuccessful following STAR approved process of elimination. Vehicle returned to dealer 02/18/2025 for same issue. Many customers with 2019-2022 diesel engines having same issue. No known fix according to dealership.
Additional Notes:
Emission system failure. Code P2459 Regeneration Frequency. Overheating of the DPF while stuck in regen cycle causes burning smell and diesel fumes in the cabin while driving. Suspected vehicle on fire. Date of incident 01/25/2025. Vehicle at dealership for repair 01/28/2025. Dealership repair unsuccessful following STAR approved process of elimination. Vehicle returned to dealer 02/18/2025 for same issue. Many customers with 2019-2022 diesel engines having same issue. No known fix according to dealership.
Mfg Campaign: 11643337
Recall Date: Feb 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Emission system failure. Code P2459 Regeneration Frequency. Overheating of the DPF while stuck in regen cycle causes burning smell and diesel fumes in the cabin while driving. Suspected vehicle on fire. Date of incident 01/25/2025. Vehicle at dealership for repair 01/28/2025. Dealership repair unsuccessful following STAR approved process of elimination. Vehicle returned to dealer 02/18/2025 for same issue. Many customers with 2019-2022 diesel engines having same issue. No known fix according to dealership.
Corrective Action:
Emission system failure. Code P2459 Regeneration Frequency. Overheating of the DPF while stuck in regen cycle causes burning smell and diesel fumes in the cabin while driving. Suspected vehicle on fire. Date of incident 01/25/2025. Vehicle at dealership for repair 01/28/2025. Dealership repair unsuccessful following STAR approved process of elimination. Vehicle returned to dealer 02/18/2025 for same issue. Many customers with 2019-2022 diesel engines having same issue. No known fix according to dealership.
Additional Notes:
Emission system failure. Code P2459 Regeneration Frequency. Overheating of the DPF while stuck in regen cycle causes burning smell and diesel fumes in the cabin while driving. Suspected vehicle on fire. Date of incident 01/25/2025. Vehicle at dealership for repair 01/28/2025. Dealership repair unsuccessful following STAR approved process of elimination. Vehicle returned to dealer 02/18/2025 for same issue. Many customers with 2019-2022 diesel engines having same issue. No known fix according to dealership.
Mfg Campaign: 11643337
Recall Date: Feb 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent fault causing ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, cruise control, to disable while driving.
Corrective Action:
Intermittent fault causing ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, cruise control, to disable while driving.
Additional Notes:
Intermittent fault causing ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, cruise control, to disable while driving.
Mfg Campaign: 11643037
Recall Date: Feb 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
Firestone trans force Ht. 275/70R18 These tires came from factory on my Dodge Ram. The truck is around two years old and only with 13,500 miles on it. All four tires are failing and cracking on the side walls. I know earlier models of the same exact tire was recalled for the same issue.
Corrective Action:
Firestone trans force Ht. 275/70R18 These tires came from factory on my Dodge Ram. The truck is around two years old and only with 13,500 miles on it. All four tires are failing and cracking on the side walls. I know earlier models of the same exact tire was recalled for the same issue.
Additional Notes:
Firestone trans force Ht. 275/70R18 These tires came from factory on my Dodge Ram. The truck is around two years old and only with 13,500 miles on it. All four tires are failing and cracking on the side walls. I know earlier models of the same exact tire was recalled for the same issue.
Mfg Campaign: 11636173
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent abs and traction control alarm. Very random and can come on without notice. Similar issue to the recall issued in September for the 1500 ram.
Corrective Action:
Intermittent abs and traction control alarm. Very random and can come on without notice. Similar issue to the recall issued in September for the 1500 ram.
Additional Notes:
Intermittent abs and traction control alarm. Very random and can come on without notice. Similar issue to the recall issued in September for the 1500 ram.
Mfg Campaign: 11629425
Recall Date: Dec 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Started getting an alarm for abs and traction control alarm with 15000 miles, it would come and go every few thousand miles. Truck now has 44000 miles and the alarm has appeared twice in the past 4000 miles. This almost caused an accident as it disables the abs at any given time. The dealer says it is the Hydraulic Control Unit.
Corrective Action:
Started getting an alarm for abs and traction control alarm with 15000 miles, it would come and go every few thousand miles. Truck now has 44000 miles and the alarm has appeared twice in the past 4000 miles. This almost caused an accident as it disables the abs at any given time. The dealer says it is the Hydraulic Control Unit.
Additional Notes:
Started getting an alarm for abs and traction control alarm with 15000 miles, it would come and go every few thousand miles. Truck now has 44000 miles and the alarm has appeared twice in the past 4000 miles. This almost caused an accident as it disables the abs at any given time. The dealer says it is the Hydraulic Control Unit.
Mfg Campaign: 11627002
Recall Date: Nov 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS LIGHT IS ON I HAVE A PROBLEM WHIT THE ABS MODULE
Corrective Action:
ABS LIGHT IS ON I HAVE A PROBLEM WHIT THE ABS MODULE
Additional Notes:
ABS LIGHT IS ON I HAVE A PROBLEM WHIT THE ABS MODULE
Mfg Campaign: 11625823
Recall Date: Nov 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 9 September, while driving, I got an emergency dashboard notice that stated Throttle System Malfunction contact dealer. It went out and then another immediately flashed that stated Exhaust System Malfunction contact dealer. The vehicle lost power within seconds after the second notice. I coasted to a stop on the side of the road. Once stopped, smoke quickly started coming out of the engine compartment and then flames. I contacted 911, an engine arrived but the truck was fully engaged and completely burnt.
Corrective Action:
On 9 September, while driving, I got an emergency dashboard notice that stated Throttle System Malfunction contact dealer. It went out and then another immediately flashed that stated Exhaust System Malfunction contact dealer. The vehicle lost power within seconds after the second notice. I coasted to a stop on the side of the road. Once stopped, smoke quickly started coming out of the engine compartment and then flames. I contacted 911, an engine arrived but the truck was fully engaged and completely burnt.
Additional Notes:
On 9 September, while driving, I got an emergency dashboard notice that stated Throttle System Malfunction contact dealer. It went out and then another immediately flashed that stated Exhaust System Malfunction contact dealer. The vehicle lost power within seconds after the second notice. I coasted to a stop on the side of the road. Once stopped, smoke quickly started coming out of the engine compartment and then flames. I contacted 911, an engine arrived but the truck was fully engaged and completely burnt.
Mfg Campaign: 11624859
Recall Date: Nov 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On 9 September, while driving, I got an emergency dashboard notice that stated Throttle System Malfunction contact dealer. It went out and then another immediately flashed that stated Exhaust System Malfunction contact dealer. The vehicle lost power within seconds after the second notice. I coasted to a stop on the side of the road. Once stopped, smoke quickly started coming out of the engine compartment and then flames. I contacted 911, an engine arrived but the truck was fully engaged and completely burnt.
Corrective Action:
On 9 September, while driving, I got an emergency dashboard notice that stated Throttle System Malfunction contact dealer. It went out and then another immediately flashed that stated Exhaust System Malfunction contact dealer. The vehicle lost power within seconds after the second notice. I coasted to a stop on the side of the road. Once stopped, smoke quickly started coming out of the engine compartment and then flames. I contacted 911, an engine arrived but the truck was fully engaged and completely burnt.
Additional Notes:
On 9 September, while driving, I got an emergency dashboard notice that stated Throttle System Malfunction contact dealer. It went out and then another immediately flashed that stated Exhaust System Malfunction contact dealer. The vehicle lost power within seconds after the second notice. I coasted to a stop on the side of the road. Once stopped, smoke quickly started coming out of the engine compartment and then flames. I contacted 911, an engine arrived but the truck was fully engaged and completely burnt.
Mfg Campaign: 11624859
Recall Date: Nov 12, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury