Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE REAR END SHAKES VERY BADLY AT HIGHWAY SPEEDS. VEHICLE ALSO SHAKES AT LOW SPEEDS BUT NOT AS BADLY. DEALERSHIP REPLACED BOTH REAR OUTER TIRES, PROBLEM STILL EXISTS. VEHICLE PASSENGER SEAT SHAKES VERY BADLY AT HIGHWAY SPEEDS. AT LOWER SPEEDS THE VEHICLE PASSENGER SEAT SHAKES AND SQUEALS.
Corrective Action:
VEHICLE REAR END SHAKES VERY BADLY AT HIGHWAY SPEEDS. VEHICLE ALSO SHAKES AT LOW SPEEDS BUT NOT AS BADLY. DEALERSHIP REPLACED BOTH REAR OUTER TIRES, PROBLEM STILL EXISTS. VEHICLE PASSENGER SEAT SHAKES VERY BADLY AT HIGHWAY SPEEDS. AT LOWER SPEEDS THE VEHICLE PASSENGER SEAT SHAKES AND SQUEALS.
Additional Notes:
VEHICLE REAR END SHAKES VERY BADLY AT HIGHWAY SPEEDS. VEHICLE ALSO SHAKES AT LOW SPEEDS BUT NOT AS BADLY. DEALERSHIP REPLACED BOTH REAR OUTER TIRES, PROBLEM STILL EXISTS. VEHICLE PASSENGER SEAT SHAKES VERY BADLY AT HIGHWAY SPEEDS. AT LOWER SPEEDS THE VEHICLE PASSENGER SEAT SHAKES AND SQUEALS.
Mfg Campaign: 11192835
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE RECEIVED NOTICE ABOUT RECALL V06/19V-021 AND HAVE CONCERNS ABOUT THE "FIX". WELDING OF THE STEERING COMPONENTS WILL REMOVE THE BUILT IN ADJUSTABLITY FOR A TIRE ALIGNMENT, AS WELL AS BEING IN VIOLATION OF 49 CFR 393.209 WHICH STATES THAT STEERING COMPONENTS CANNOT BE FIXED BY WELDING. THE V06/19V-021 RECALL NEEDS TO BE UPDATED TO PROVIDE A NEW COMPONENT THAT DOES NOT REQUIRE WELDING.
Corrective Action:
I HAVE RECEIVED NOTICE ABOUT RECALL V06/19V-021 AND HAVE CONCERNS ABOUT THE "FIX". WELDING OF THE STEERING COMPONENTS WILL REMOVE THE BUILT IN ADJUSTABLITY FOR A TIRE ALIGNMENT, AS WELL AS BEING IN VIOLATION OF 49 CFR 393.209 WHICH STATES THAT STEERING COMPONENTS CANNOT BE FIXED BY WELDING. THE V06/19V-021 RECALL NEEDS TO BE UPDATED TO PROVIDE A NEW COMPONENT THAT DOES NOT REQUIRE WELDING.
Additional Notes:
I HAVE RECEIVED NOTICE ABOUT RECALL V06/19V-021 AND HAVE CONCERNS ABOUT THE "FIX". WELDING OF THE STEERING COMPONENTS WILL REMOVE THE BUILT IN ADJUSTABLITY FOR A TIRE ALIGNMENT, AS WELL AS BEING IN VIOLATION OF 49 CFR 393.209 WHICH STATES THAT STEERING COMPONENTS CANNOT BE FIXED BY WELDING. THE V06/19V-021 RECALL NEEDS TO BE UPDATED TO PROVIDE A NEW COMPONENT THAT DOES NOT REQUIRE WELDING.
Mfg Campaign: 11193024
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 3500. WHILE THE VEHICLE WAS IN PARK, IT AUTOMATICALLY SHIFTED INTO REVERSE AND COLLIDED WITH A FENCE. THE VEHICLE SUSTAINED REAR END DAMAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUFFERED MINOR INJURES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300. *DT *DT*JB *DT *DT *DT *DT*JB WE RAN THE TESTS AS REQUESTED. WITH THE FIRST 2 TESTS, THE SHIFT LEVER WOULD NOT MOVE FROM PARK WITHOUT HAVING YOUR FOOT ON THE BRAKE. THE 3RD TEST DETERMINED THERE IS NO INDICATOR CHIME OR MESSAGE IF YOU LEAVE THE VEHICLE WITH IT RUNNING WHETHER THE PARKING BRAKE IS ON OR NOT. WE ALSO TESTED TO SEE WHAT THE TRUCK WOULD DO IF WE PUT IT IN NEUTRAL IN THE POSITION HE HAD THE TRUCK AT THE TIME OF THE ACCIDENT, IT IMMEDIATELY WENT FORWARD. LASTLY WE TESTED FOR THE IN BETWEEN PARK AND REVERSE PROBABILITY. WE FOUND THERE IS DEFINITELY A POSITION BETWEEN P AND R WHERE THE SHIFT LEVER WILL GO INTO AND YOU ARE ABLE TO EXIT THE TRUCK. NO INDICATOR/WARNING GIVEN AT THIS POINT BUT THE P WAS FLASHING. WHILE SITTING IN THE TRUCK AND IT BEING IN THIS IN BETWEEN POSITION THE TRUCK DID NOT MOVE FORWARD OR BACK. SO IN THIS POSITION THE TRUCK ACTS AS IF IT'S IN PARK NOT NEUTRAL AS IT DOES NOT ROLL FORWARD. ALSO WHILE IN THIS IN BETWEEN POSITION YOU CAN DROP THE LEVER DOWN INTO REVERSE WITHOUT APPLYING THE BRAKE. AS YOU STATED, THERE IS NO WAY FOR US TO SAFELY CHECK TO SEE HOW LONG THE TRUCK WOULD STAY IN THIS IN BETWEEN POSITION ONCE LEAVING THE TRUCK. WE DO KNOW IT WILL STAY FOR SOME AMOUNT OF TIME AS WE TESTED THAT WITHOUT LEAVING THE TRUCK. THE LEVER DOES SLIDE DOWN INTO REVERSE VERY EASILY FROM THIS IN BETWEEN POSITION. SOME WITH A LEVEL TO SHOW THE SLOPE AND DAMAGES. *JB *DT *DT THE CONSUMER STATED THERE WERE NO MORE OCCURRENCES DUE TO THE FACT THEY ARE CONSCIENTIOUSLY USING THE PARKING BRAKE*TR *DT*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDE
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 3500. WHILE THE VEHICLE WAS IN PARK, IT AUTOMATICALLY SHIFTED INTO REVERSE AND COLLIDED WITH A FENCE. THE VEHICLE SUSTAINED REAR END DAMAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUFFERED MINOR INJURES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300. *DT *DT*JB *DT *DT *DT *DT*JB WE RAN THE TESTS AS REQUESTED. WITH THE FIRST 2 TESTS, THE SHIFT LEVER WOULD NOT MOVE FROM PARK WITHOUT HAVING YOUR FOOT ON THE BRAKE. THE 3RD TEST DETERMINED THERE IS NO INDICATOR CHIME OR MESSAGE IF YOU LEAVE THE VEHICLE WITH IT RUNNING WHETHER THE PARKING BRAKE IS ON OR NOT. WE ALSO TESTED TO SEE WHAT THE TRUCK WOULD DO IF WE PUT IT IN NEUTRAL IN THE POSITION HE HAD THE TRUCK AT THE TIME OF THE ACCIDENT, IT IMMEDIATELY WENT FORWARD. LASTLY WE TESTED FOR THE IN BETWEEN PARK AND REVERSE PROBABILITY. WE FOUND THERE IS DEFINITELY A POSITION BETWEEN P AND R WHERE THE SHIFT LEVER WILL GO INTO AND YOU ARE ABLE TO EXIT THE TRUCK. NO INDICATOR/WARNING GIVEN AT THIS POINT BUT THE P WAS FLASHING. WHILE SITTING IN THE TRUCK AND IT BEING IN THIS IN BETWEEN POSITION THE TRUCK DID NOT MOVE FORWARD OR BACK. SO IN THIS POSITION THE TRUCK ACTS AS IF IT'S IN PARK NOT NEUTRAL AS IT DOES NOT ROLL FORWARD. ALSO WHILE IN THIS IN BETWEEN POSITION YOU CAN DROP THE LEVER DOWN INTO REVERSE WITHOUT APPLYING THE BRAKE. AS YOU STATED, THERE IS NO WAY FOR US TO SAFELY CHECK TO SEE HOW LONG THE TRUCK WOULD STAY IN THIS IN BETWEEN POSITION ONCE LEAVING THE TRUCK. WE DO KNOW IT WILL STAY FOR SOME AMOUNT OF TIME AS WE TESTED THAT WITHOUT LEAVING THE TRUCK. THE LEVER DOES SLIDE DOWN INTO REVERSE VERY EASILY FROM THIS IN BETWEEN POSITION. SOME WITH A LEVEL TO SHOW THE SLOPE AND DAMAGES. *JB *DT *DT THE CONSUMER STATED THERE WERE NO MORE OCCURRENCES DUE TO THE FACT THEY ARE CONSCIENTIOUSLY USING THE PARKING BRAKE*TR *DT*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDE
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 3500. WHILE THE VEHICLE WAS IN PARK, IT AUTOMATICALLY SHIFTED INTO REVERSE AND COLLIDED WITH A FENCE. THE VEHICLE SUSTAINED REAR END DAMAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUFFERED MINOR INJURES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300. *DT *DT*JB *DT *DT *DT *DT*JB WE RAN THE TESTS AS REQUESTED. WITH THE FIRST 2 TESTS, THE SHIFT LEVER WOULD NOT MOVE FROM PARK WITHOUT HAVING YOUR FOOT ON THE BRAKE. THE 3RD TEST DETERMINED THERE IS NO INDICATOR CHIME OR MESSAGE IF YOU LEAVE THE VEHICLE WITH IT RUNNING WHETHER THE PARKING BRAKE IS ON OR NOT. WE ALSO TESTED TO SEE WHAT THE TRUCK WOULD DO IF WE PUT IT IN NEUTRAL IN THE POSITION HE HAD THE TRUCK AT THE TIME OF THE ACCIDENT, IT IMMEDIATELY WENT FORWARD. LASTLY WE TESTED FOR THE IN BETWEEN PARK AND REVERSE PROBABILITY. WE FOUND THERE IS DEFINITELY A POSITION BETWEEN P AND R WHERE THE SHIFT LEVER WILL GO INTO AND YOU ARE ABLE TO EXIT THE TRUCK. NO INDICATOR/WARNING GIVEN AT THIS POINT BUT THE P WAS FLASHING. WHILE SITTING IN THE TRUCK AND IT BEING IN THIS IN BETWEEN POSITION THE TRUCK DID NOT MOVE FORWARD OR BACK. SO IN THIS POSITION THE TRUCK ACTS AS IF IT'S IN PARK NOT NEUTRAL AS IT DOES NOT ROLL FORWARD. ALSO WHILE IN THIS IN BETWEEN POSITION YOU CAN DROP THE LEVER DOWN INTO REVERSE WITHOUT APPLYING THE BRAKE. AS YOU STATED, THERE IS NO WAY FOR US TO SAFELY CHECK TO SEE HOW LONG THE TRUCK WOULD STAY IN THIS IN BETWEEN POSITION ONCE LEAVING THE TRUCK. WE DO KNOW IT WILL STAY FOR SOME AMOUNT OF TIME AS WE TESTED THAT WITHOUT LEAVING THE TRUCK. THE LEVER DOES SLIDE DOWN INTO REVERSE VERY EASILY FROM THIS IN BETWEEN POSITION. SOME WITH A LEVEL TO SHOW THE SLOPE AND DAMAGES. *JB *DT *DT THE CONSUMER STATED THERE WERE NO MORE OCCURRENCES DUE TO THE FACT THEY ARE CONSCIENTIOUSLY USING THE PARKING BRAKE*TR *DT*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDE
Mfg Campaign: 11193081
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
EARLY ON (BEFORE I NOTICED A RECURRING PROBLEM), WHILE SHIFTING INTO REVERSE, THE REAR VIEW CAMERA DID NOT DISPLAY IN THE REAR VIEW MIRROR. AFTER SHIFTING TO FORWARD, THE REAR VIEW CAMERA DISPLAYED IN THE REAR VIEW MIRROR SHOWING WHAT WAS BEHIND ME DURING THE DRIVE. AFTER THAT, (OCCASIONALLY) WHILE SHIFTING INTO REVERSE, THE REAR VIEW CAMERA LOCATED IN THE REAR VIEW MIRROR DOES NOT DISPLAY. AFTER RESEARCHING BLOWN FUSES AND SUCH (BASIC TROUBLESHOOTING), I FOUND I HAVE TO TURN THE TRUCK IGNITION OFF AND THEN BACK ON TO GET THE DISPLAY TO WORK. AFTER RESEARCHING THE PROBLEM ONLINE AND FINDING A RECALL NUMBERED: NHTSA CAMPAIGN NUMBER 18V398000, I BELIEVE THE RECALL SHOULD BE ADJUSTED TO REFLECT (AT A MINIMUM OF DATE OF DATE OF MANUFACTURE OF MY VEHICLE) THE 2018 RAM 3500 AND ALL OTHER VEHICLES AFFECTED BY THIS RECALL.
Corrective Action:
EARLY ON (BEFORE I NOTICED A RECURRING PROBLEM), WHILE SHIFTING INTO REVERSE, THE REAR VIEW CAMERA DID NOT DISPLAY IN THE REAR VIEW MIRROR. AFTER SHIFTING TO FORWARD, THE REAR VIEW CAMERA DISPLAYED IN THE REAR VIEW MIRROR SHOWING WHAT WAS BEHIND ME DURING THE DRIVE. AFTER THAT, (OCCASIONALLY) WHILE SHIFTING INTO REVERSE, THE REAR VIEW CAMERA LOCATED IN THE REAR VIEW MIRROR DOES NOT DISPLAY. AFTER RESEARCHING BLOWN FUSES AND SUCH (BASIC TROUBLESHOOTING), I FOUND I HAVE TO TURN THE TRUCK IGNITION OFF AND THEN BACK ON TO GET THE DISPLAY TO WORK. AFTER RESEARCHING THE PROBLEM ONLINE AND FINDING A RECALL NUMBERED: NHTSA CAMPAIGN NUMBER 18V398000, I BELIEVE THE RECALL SHOULD BE ADJUSTED TO REFLECT (AT A MINIMUM OF DATE OF DATE OF MANUFACTURE OF MY VEHICLE) THE 2018 RAM 3500 AND ALL OTHER VEHICLES AFFECTED BY THIS RECALL.
Additional Notes:
EARLY ON (BEFORE I NOTICED A RECURRING PROBLEM), WHILE SHIFTING INTO REVERSE, THE REAR VIEW CAMERA DID NOT DISPLAY IN THE REAR VIEW MIRROR. AFTER SHIFTING TO FORWARD, THE REAR VIEW CAMERA DISPLAYED IN THE REAR VIEW MIRROR SHOWING WHAT WAS BEHIND ME DURING THE DRIVE. AFTER THAT, (OCCASIONALLY) WHILE SHIFTING INTO REVERSE, THE REAR VIEW CAMERA LOCATED IN THE REAR VIEW MIRROR DOES NOT DISPLAY. AFTER RESEARCHING BLOWN FUSES AND SUCH (BASIC TROUBLESHOOTING), I FOUND I HAVE TO TURN THE TRUCK IGNITION OFF AND THEN BACK ON TO GET THE DISPLAY TO WORK. AFTER RESEARCHING THE PROBLEM ONLINE AND FINDING A RECALL NUMBERED: NHTSA CAMPAIGN NUMBER 18V398000, I BELIEVE THE RECALL SHOULD BE ADJUSTED TO REFLECT (AT A MINIMUM OF DATE OF DATE OF MANUFACTURE OF MY VEHICLE) THE 2018 RAM 3500 AND ALL OTHER VEHICLES AFFECTED BY THIS RECALL.
Mfg Campaign: 11193251
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CRUISE CONTROL FAILED TO DISCONNECT. UPON REPEATED ATTEMPTS TO DISENGAGE THE CRUISE CONTROL UNIT, THE SPEED INCREASED INCREMENTALLY WITH EACH ATTEMPT. HOLDING THE CANCEL BUTTON CAUSED THE UNIT TO APPEAR TO DISENGAGE, BUT RELEASING THE CANCEL BUTTON CAUSED THE UNIT TO REENGAGE AND ACCELERATE. NOW, UNIT IS INOPERATIVE.
Corrective Action:
CRUISE CONTROL FAILED TO DISCONNECT. UPON REPEATED ATTEMPTS TO DISENGAGE THE CRUISE CONTROL UNIT, THE SPEED INCREASED INCREMENTALLY WITH EACH ATTEMPT. HOLDING THE CANCEL BUTTON CAUSED THE UNIT TO APPEAR TO DISENGAGE, BUT RELEASING THE CANCEL BUTTON CAUSED THE UNIT TO REENGAGE AND ACCELERATE. NOW, UNIT IS INOPERATIVE.
Additional Notes:
CRUISE CONTROL FAILED TO DISCONNECT. UPON REPEATED ATTEMPTS TO DISENGAGE THE CRUISE CONTROL UNIT, THE SPEED INCREASED INCREMENTALLY WITH EACH ATTEMPT. HOLDING THE CANCEL BUTTON CAUSED THE UNIT TO APPEAR TO DISENGAGE, BUT RELEASING THE CANCEL BUTTON CAUSED THE UNIT TO REENGAGE AND ACCELERATE. NOW, UNIT IS INOPERATIVE.
Mfg Campaign: 11192380
Recall Date: Mar 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DODGE RAM INTEGRATED BRAKE CONTROLLER FAULTY. TOWING 2015 29.5 T ARCTIC FOX 5TH WHEEL AND THE BRAKE SYSTEM WILL NOT STOP THE TRAILER. WHEN IDLE, WITHOUT USING TRUCK BRAKES, THE TRUCK AND TRAILER MOVE FORWARD, EVEN IF THE GAIN ON THE CONTROLLER IS MANUALLY SET TO 10. MANIPULATING THE GAIN MAKES NO DIFFERENCE. TRAILER BRAKES TESTED AND CERTIFIED BY DEALER AS OPERARATIONAL. DODGE DEALERSHIP IN FOLSOM IS TRYING TO RESOLVE, THE TRUCK PURCHASED NEW AND HAS 4000 MILES ON IT. ON TWO OCCASSIONS THEY HAVE NOT BE ABLE TO FIX. NEXT STEP TAKING 5TH WHEEN AND TRUCK TO DEALERSHIP TO DEMO PROBLEM. ON-LINE FORMS STATE THE ITBS FROM DODGE IS AN ISSUE AND THE BRAKE SYSTEM ONLY WORK WHEN GOING 35 MPH OR HIGHER (NEEDS CONFIRMATION FROM DODGE). IN EVENT OF AN EMERGENCY WE WOULD NOT BE ABLE TO STOP THAT TRAILER AND TRUCK AS EFFECIENTLY IF THE BRAKE SYSTEM WORKED PROPERLY. WILL KEEP YOU INFORMED.
Corrective Action:
DODGE RAM INTEGRATED BRAKE CONTROLLER FAULTY. TOWING 2015 29.5 T ARCTIC FOX 5TH WHEEL AND THE BRAKE SYSTEM WILL NOT STOP THE TRAILER. WHEN IDLE, WITHOUT USING TRUCK BRAKES, THE TRUCK AND TRAILER MOVE FORWARD, EVEN IF THE GAIN ON THE CONTROLLER IS MANUALLY SET TO 10. MANIPULATING THE GAIN MAKES NO DIFFERENCE. TRAILER BRAKES TESTED AND CERTIFIED BY DEALER AS OPERARATIONAL. DODGE DEALERSHIP IN FOLSOM IS TRYING TO RESOLVE, THE TRUCK PURCHASED NEW AND HAS 4000 MILES ON IT. ON TWO OCCASSIONS THEY HAVE NOT BE ABLE TO FIX. NEXT STEP TAKING 5TH WHEEN AND TRUCK TO DEALERSHIP TO DEMO PROBLEM. ON-LINE FORMS STATE THE ITBS FROM DODGE IS AN ISSUE AND THE BRAKE SYSTEM ONLY WORK WHEN GOING 35 MPH OR HIGHER (NEEDS CONFIRMATION FROM DODGE). IN EVENT OF AN EMERGENCY WE WOULD NOT BE ABLE TO STOP THAT TRAILER AND TRUCK AS EFFECIENTLY IF THE BRAKE SYSTEM WORKED PROPERLY. WILL KEEP YOU INFORMED.
Additional Notes:
DODGE RAM INTEGRATED BRAKE CONTROLLER FAULTY. TOWING 2015 29.5 T ARCTIC FOX 5TH WHEEL AND THE BRAKE SYSTEM WILL NOT STOP THE TRAILER. WHEN IDLE, WITHOUT USING TRUCK BRAKES, THE TRUCK AND TRAILER MOVE FORWARD, EVEN IF THE GAIN ON THE CONTROLLER IS MANUALLY SET TO 10. MANIPULATING THE GAIN MAKES NO DIFFERENCE. TRAILER BRAKES TESTED AND CERTIFIED BY DEALER AS OPERARATIONAL. DODGE DEALERSHIP IN FOLSOM IS TRYING TO RESOLVE, THE TRUCK PURCHASED NEW AND HAS 4000 MILES ON IT. ON TWO OCCASSIONS THEY HAVE NOT BE ABLE TO FIX. NEXT STEP TAKING 5TH WHEEN AND TRUCK TO DEALERSHIP TO DEMO PROBLEM. ON-LINE FORMS STATE THE ITBS FROM DODGE IS AN ISSUE AND THE BRAKE SYSTEM ONLY WORK WHEN GOING 35 MPH OR HIGHER (NEEDS CONFIRMATION FROM DODGE). IN EVENT OF AN EMERGENCY WE WOULD NOT BE ABLE TO STOP THAT TRAILER AND TRUCK AS EFFECIENTLY IF THE BRAKE SYSTEM WORKED PROPERLY. WILL KEEP YOU INFORMED.
Mfg Campaign: 11190881
Recall Date: Mar 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DEATH WOBBLE WHILE DRIVING DOWN INTERSTATE GOING AROUND 50/60 MPH. I HIT A BUMP IN THE ROAD AS I WAS TRAVELING ONTO A BRIDGE AND TRUCK STARTED SHAKING 'DANGEROUSLY' OUT OF CONTROL. THE TRUCK DIDN'T STOP SHAKING UNTIL I SLOWED DOWN TO AROUND 30 MPH. IT WAS HARD TO HOLD TRUCK INTO HIGHWAY LANES AND I ALMOST HIT THE GUARD RAIL ON MY RIGHT. THE TRUCK SHOOK FOR AT LEAST 5 TO 10 SECONDS AND AFTER GETTING BACK CONTROL OF VEHICLE IT DID THE SAME THING SECONDS LATER. THIS IS VERY DANGEROUS COULD HAVE CAUSED ACCIDENT AND LOSS OF LIFE!
Corrective Action:
DEATH WOBBLE WHILE DRIVING DOWN INTERSTATE GOING AROUND 50/60 MPH. I HIT A BUMP IN THE ROAD AS I WAS TRAVELING ONTO A BRIDGE AND TRUCK STARTED SHAKING 'DANGEROUSLY' OUT OF CONTROL. THE TRUCK DIDN'T STOP SHAKING UNTIL I SLOWED DOWN TO AROUND 30 MPH. IT WAS HARD TO HOLD TRUCK INTO HIGHWAY LANES AND I ALMOST HIT THE GUARD RAIL ON MY RIGHT. THE TRUCK SHOOK FOR AT LEAST 5 TO 10 SECONDS AND AFTER GETTING BACK CONTROL OF VEHICLE IT DID THE SAME THING SECONDS LATER. THIS IS VERY DANGEROUS COULD HAVE CAUSED ACCIDENT AND LOSS OF LIFE!
Additional Notes:
DEATH WOBBLE WHILE DRIVING DOWN INTERSTATE GOING AROUND 50/60 MPH. I HIT A BUMP IN THE ROAD AS I WAS TRAVELING ONTO A BRIDGE AND TRUCK STARTED SHAKING 'DANGEROUSLY' OUT OF CONTROL. THE TRUCK DIDN'T STOP SHAKING UNTIL I SLOWED DOWN TO AROUND 30 MPH. IT WAS HARD TO HOLD TRUCK INTO HIGHWAY LANES AND I ALMOST HIT THE GUARD RAIL ON MY RIGHT. THE TRUCK SHOOK FOR AT LEAST 5 TO 10 SECONDS AND AFTER GETTING BACK CONTROL OF VEHICLE IT DID THE SAME THING SECONDS LATER. THIS IS VERY DANGEROUS COULD HAVE CAUSED ACCIDENT AND LOSS OF LIFE!
Mfg Campaign: 11186964
Recall Date: Mar 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DEATH WOBBLE WHILE DRIVING DOWN INTERSTATE GOING AROUND 50/60 MPH. I HIT A BUMP IN THE ROAD AS I WAS TRAVELING ONTO A BRIDGE AND TRUCK STARTED SHAKING 'DANGEROUSLY' OUT OF CONTROL. THE TRUCK DIDN'T STOP SHAKING UNTIL I SLOWED DOWN TO AROUND 30 MPH. IT WAS HARD TO HOLD TRUCK INTO HIGHWAY LANES AND I ALMOST HIT THE GUARD RAIL ON MY RIGHT. THE TRUCK SHOOK FOR AT LEAST 5 TO 10 SECONDS AND AFTER GETTING BACK CONTROL OF VEHICLE IT DID THE SAME THING SECONDS LATER. THIS IS VERY DANGEROUS COULD HAVE CAUSED ACCIDENT AND LOSS OF LIFE!
Corrective Action:
DEATH WOBBLE WHILE DRIVING DOWN INTERSTATE GOING AROUND 50/60 MPH. I HIT A BUMP IN THE ROAD AS I WAS TRAVELING ONTO A BRIDGE AND TRUCK STARTED SHAKING 'DANGEROUSLY' OUT OF CONTROL. THE TRUCK DIDN'T STOP SHAKING UNTIL I SLOWED DOWN TO AROUND 30 MPH. IT WAS HARD TO HOLD TRUCK INTO HIGHWAY LANES AND I ALMOST HIT THE GUARD RAIL ON MY RIGHT. THE TRUCK SHOOK FOR AT LEAST 5 TO 10 SECONDS AND AFTER GETTING BACK CONTROL OF VEHICLE IT DID THE SAME THING SECONDS LATER. THIS IS VERY DANGEROUS COULD HAVE CAUSED ACCIDENT AND LOSS OF LIFE!
Additional Notes:
DEATH WOBBLE WHILE DRIVING DOWN INTERSTATE GOING AROUND 50/60 MPH. I HIT A BUMP IN THE ROAD AS I WAS TRAVELING ONTO A BRIDGE AND TRUCK STARTED SHAKING 'DANGEROUSLY' OUT OF CONTROL. THE TRUCK DIDN'T STOP SHAKING UNTIL I SLOWED DOWN TO AROUND 30 MPH. IT WAS HARD TO HOLD TRUCK INTO HIGHWAY LANES AND I ALMOST HIT THE GUARD RAIL ON MY RIGHT. THE TRUCK SHOOK FOR AT LEAST 5 TO 10 SECONDS AND AFTER GETTING BACK CONTROL OF VEHICLE IT DID THE SAME THING SECONDS LATER. THIS IS VERY DANGEROUS COULD HAVE CAUSED ACCIDENT AND LOSS OF LIFE!
Mfg Campaign: 11186964
Recall Date: Mar 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE FUEL GAUGE DOES NOT READ THE CORRECT AMOUNT, THIS IS ALL THE TIME. THIS HAPPEN SO FAR TO TWO NEW 2018 VANS IN OUR FLEET.
Corrective Action:
THE FUEL GAUGE DOES NOT READ THE CORRECT AMOUNT, THIS IS ALL THE TIME. THIS HAPPEN SO FAR TO TWO NEW 2018 VANS IN OUR FLEET.
Additional Notes:
THE FUEL GAUGE DOES NOT READ THE CORRECT AMOUNT, THIS IS ALL THE TIME. THIS HAPPEN SO FAR TO TWO NEW 2018 VANS IN OUR FLEET.
Mfg Campaign: 11185891
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
FRONT STEERING ARM COUPLERS CAME LOOSE
Corrective Action:
FRONT STEERING ARM COUPLERS CAME LOOSE
Additional Notes:
FRONT STEERING ARM COUPLERS CAME LOOSE
Mfg Campaign: 11173919
Recall Date: Feb 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FRONT STEERING ARM COUPLERS CAME LOOSE
Corrective Action:
FRONT STEERING ARM COUPLERS CAME LOOSE
Additional Notes:
FRONT STEERING ARM COUPLERS CAME LOOSE
Mfg Campaign: 11173919
Recall Date: Feb 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
FRONT STEERING ARM COUPLERS CAME LOOSE
Corrective Action:
FRONT STEERING ARM COUPLERS CAME LOOSE
Additional Notes:
FRONT STEERING ARM COUPLERS CAME LOOSE
Mfg Campaign: 11173919
Recall Date: Feb 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A RECALL U40 NHTSA 18E-028 THAT I RECEIVED IN THE MAIL. THIS IS FOR A FAULTY MOPAR GOOSENECK BALL. ACCORDING TO OUR DEALER, HE AND I CHECKED ON YOUR SITE AND OUR VEHICLE HAS NO RECALLS. YET I HAVE THE NOTICE FROM FCA. THE DEALER WOULD REPLACE THE BALL BUT AT OUR EXPENSE SINCE WE DO NOT HAVE THIS RECALL SHOW ON OUR VIN. WHAT DO I BELIEVE??? THE RECALL NOTICE OR THE FACT THAT RECALL IS NOT LISTED WITH OUR VIN SO PART IS OKAY? THIS COULD BE A LIFE THREATENING DEFECT IF WE LOSE A TRAILER OFF OF OUR PICKUP GOING DOWN THE ROAD. PLEASE ADVISE. THANKS
Corrective Action:
I HAVE A RECALL U40 NHTSA 18E-028 THAT I RECEIVED IN THE MAIL. THIS IS FOR A FAULTY MOPAR GOOSENECK BALL. ACCORDING TO OUR DEALER, HE AND I CHECKED ON YOUR SITE AND OUR VEHICLE HAS NO RECALLS. YET I HAVE THE NOTICE FROM FCA. THE DEALER WOULD REPLACE THE BALL BUT AT OUR EXPENSE SINCE WE DO NOT HAVE THIS RECALL SHOW ON OUR VIN. WHAT DO I BELIEVE??? THE RECALL NOTICE OR THE FACT THAT RECALL IS NOT LISTED WITH OUR VIN SO PART IS OKAY? THIS COULD BE A LIFE THREATENING DEFECT IF WE LOSE A TRAILER OFF OF OUR PICKUP GOING DOWN THE ROAD. PLEASE ADVISE. THANKS
Additional Notes:
I HAVE A RECALL U40 NHTSA 18E-028 THAT I RECEIVED IN THE MAIL. THIS IS FOR A FAULTY MOPAR GOOSENECK BALL. ACCORDING TO OUR DEALER, HE AND I CHECKED ON YOUR SITE AND OUR VEHICLE HAS NO RECALLS. YET I HAVE THE NOTICE FROM FCA. THE DEALER WOULD REPLACE THE BALL BUT AT OUR EXPENSE SINCE WE DO NOT HAVE THIS RECALL SHOW ON OUR VIN. WHAT DO I BELIEVE??? THE RECALL NOTICE OR THE FACT THAT RECALL IS NOT LISTED WITH OUR VIN SO PART IS OKAY? THIS COULD BE A LIFE THREATENING DEFECT IF WE LOSE A TRAILER OFF OF OUR PICKUP GOING DOWN THE ROAD. PLEASE ADVISE. THANKS
Mfg Campaign: 11172858
Recall Date: Jan 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I OWN TWO OF THESE TRUCKS. THEY BOTH HAVE THE SAME DESIGN FLAW. THE DEFROSTER VENTS DO NOT PLACE HEAT RIGHT IN FRONT OF THE DRIVER. IF YOU ARE IN WINTER CONDITION THERE IS A VEE OF UN-DEFROSTED AREA RIGHT IN FRONT OF THE DRIVER AND IF YOU DRIVE IN WINTRY FREEZING RAIN, ICE WILL BUILD UP RIGHT IN FRONT OF THE DRIVER EVEN WITH THE DEFROSTERS FULLY ENGAGED.
Corrective Action:
I OWN TWO OF THESE TRUCKS. THEY BOTH HAVE THE SAME DESIGN FLAW. THE DEFROSTER VENTS DO NOT PLACE HEAT RIGHT IN FRONT OF THE DRIVER. IF YOU ARE IN WINTER CONDITION THERE IS A VEE OF UN-DEFROSTED AREA RIGHT IN FRONT OF THE DRIVER AND IF YOU DRIVE IN WINTRY FREEZING RAIN, ICE WILL BUILD UP RIGHT IN FRONT OF THE DRIVER EVEN WITH THE DEFROSTERS FULLY ENGAGED.
Additional Notes:
I OWN TWO OF THESE TRUCKS. THEY BOTH HAVE THE SAME DESIGN FLAW. THE DEFROSTER VENTS DO NOT PLACE HEAT RIGHT IN FRONT OF THE DRIVER. IF YOU ARE IN WINTER CONDITION THERE IS A VEE OF UN-DEFROSTED AREA RIGHT IN FRONT OF THE DRIVER AND IF YOU DRIVE IN WINTRY FREEZING RAIN, ICE WILL BUILD UP RIGHT IN FRONT OF THE DRIVER EVEN WITH THE DEFROSTERS FULLY ENGAGED.
Mfg Campaign: 11169863
Recall Date: Jan 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRUCK SHUDDERS WHILE SHIFTING BETWEEN 1ST AND 2ND AND AGAIN FROM 2ND TO THIRD . SHUDDER HARD ENOUGH TO SEE TO DASH SHACK. SHIFTING SHUDDER HARD WHILE TOWING. BLUE TOOTH CUTS OUT WHILE STREAMING MUSIC
Corrective Action:
TRUCK SHUDDERS WHILE SHIFTING BETWEEN 1ST AND 2ND AND AGAIN FROM 2ND TO THIRD . SHUDDER HARD ENOUGH TO SEE TO DASH SHACK. SHIFTING SHUDDER HARD WHILE TOWING. BLUE TOOTH CUTS OUT WHILE STREAMING MUSIC
Additional Notes:
TRUCK SHUDDERS WHILE SHIFTING BETWEEN 1ST AND 2ND AND AGAIN FROM 2ND TO THIRD . SHUDDER HARD ENOUGH TO SEE TO DASH SHACK. SHIFTING SHUDDER HARD WHILE TOWING. BLUE TOOTH CUTS OUT WHILE STREAMING MUSIC
Mfg Campaign: 11151363
Recall Date: Nov 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK SHUDDERS WHILE SHIFTING BETWEEN 1ST AND 2ND AND AGAIN FROM 2ND TO THIRD . SHUDDER HARD ENOUGH TO SEE TO DASH SHACK. SHIFTING SHUDDER HARD WHILE TOWING. BLUE TOOTH CUTS OUT WHILE STREAMING MUSIC
Corrective Action:
TRUCK SHUDDERS WHILE SHIFTING BETWEEN 1ST AND 2ND AND AGAIN FROM 2ND TO THIRD . SHUDDER HARD ENOUGH TO SEE TO DASH SHACK. SHIFTING SHUDDER HARD WHILE TOWING. BLUE TOOTH CUTS OUT WHILE STREAMING MUSIC
Additional Notes:
TRUCK SHUDDERS WHILE SHIFTING BETWEEN 1ST AND 2ND AND AGAIN FROM 2ND TO THIRD . SHUDDER HARD ENOUGH TO SEE TO DASH SHACK. SHIFTING SHUDDER HARD WHILE TOWING. BLUE TOOTH CUTS OUT WHILE STREAMING MUSIC
Mfg Campaign: 11151363
Recall Date: Nov 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
4 REAR NEXEN OEM TIRES DEFECTIVE; NEW TRUCK DRIVEN HOME FROM DEALERSHIP NOTICED SERIOUS VIBRATIONS SHAKING ALL SEATS IN CABIN AT ABOVE APPROX. 65MPH, TOOK IT BACK TO ORIGINAL DEALER, FINNEGAN RAM, ROSENBURG, TX. FOLLOWING WEEK WITH APPROX. 500 MILES ON VEHICLE. SERVICE DEPT. ADVISED ME TO DRIVE IT ANOTHER 1000 MILES OR SO TO SEE IF THIS ISSUE RESOLVES ITSELF. IT DID NOT, I RETURNED VEHICLE TO ALLEN SAMUEL RAM SERVICE DEPT., ARANSAS PASS, TX. FOR SAME ORIGINAL ISSUE WITH APPROX. 1900 MILES ON VEHICLE. 4 REAR TIRES WERE FOUND TO BE DEFECTIVE. I AM PRESENTLY TRYING TO RESOLVE A WARRANTY CLAIM AFTER 2 WEEKS IN SERVICE CENTER. MY 2015 RAM 3500 DRW HAD SIMILAR ISSUE; FRONT 2 TIRES DEFECTIVE; 1 BLOW OUT TREAD SEPARATION AND OTHER SERIOUS BULGES FIXING TO SEPARATE AS WELL. I WILL PROVIDE PHOTOS AND ADDITIONAL INFORMATION WHEN RESOLVED AND PICK UP MY TRUCK FROM DEALERSHIP.
Corrective Action:
4 REAR NEXEN OEM TIRES DEFECTIVE; NEW TRUCK DRIVEN HOME FROM DEALERSHIP NOTICED SERIOUS VIBRATIONS SHAKING ALL SEATS IN CABIN AT ABOVE APPROX. 65MPH, TOOK IT BACK TO ORIGINAL DEALER, FINNEGAN RAM, ROSENBURG, TX. FOLLOWING WEEK WITH APPROX. 500 MILES ON VEHICLE. SERVICE DEPT. ADVISED ME TO DRIVE IT ANOTHER 1000 MILES OR SO TO SEE IF THIS ISSUE RESOLVES ITSELF. IT DID NOT, I RETURNED VEHICLE TO ALLEN SAMUEL RAM SERVICE DEPT., ARANSAS PASS, TX. FOR SAME ORIGINAL ISSUE WITH APPROX. 1900 MILES ON VEHICLE. 4 REAR TIRES WERE FOUND TO BE DEFECTIVE. I AM PRESENTLY TRYING TO RESOLVE A WARRANTY CLAIM AFTER 2 WEEKS IN SERVICE CENTER. MY 2015 RAM 3500 DRW HAD SIMILAR ISSUE; FRONT 2 TIRES DEFECTIVE; 1 BLOW OUT TREAD SEPARATION AND OTHER SERIOUS BULGES FIXING TO SEPARATE AS WELL. I WILL PROVIDE PHOTOS AND ADDITIONAL INFORMATION WHEN RESOLVED AND PICK UP MY TRUCK FROM DEALERSHIP.
Additional Notes:
4 REAR NEXEN OEM TIRES DEFECTIVE; NEW TRUCK DRIVEN HOME FROM DEALERSHIP NOTICED SERIOUS VIBRATIONS SHAKING ALL SEATS IN CABIN AT ABOVE APPROX. 65MPH, TOOK IT BACK TO ORIGINAL DEALER, FINNEGAN RAM, ROSENBURG, TX. FOLLOWING WEEK WITH APPROX. 500 MILES ON VEHICLE. SERVICE DEPT. ADVISED ME TO DRIVE IT ANOTHER 1000 MILES OR SO TO SEE IF THIS ISSUE RESOLVES ITSELF. IT DID NOT, I RETURNED VEHICLE TO ALLEN SAMUEL RAM SERVICE DEPT., ARANSAS PASS, TX. FOR SAME ORIGINAL ISSUE WITH APPROX. 1900 MILES ON VEHICLE. 4 REAR TIRES WERE FOUND TO BE DEFECTIVE. I AM PRESENTLY TRYING TO RESOLVE A WARRANTY CLAIM AFTER 2 WEEKS IN SERVICE CENTER. MY 2015 RAM 3500 DRW HAD SIMILAR ISSUE; FRONT 2 TIRES DEFECTIVE; 1 BLOW OUT TREAD SEPARATION AND OTHER SERIOUS BULGES FIXING TO SEPARATE AS WELL. I WILL PROVIDE PHOTOS AND ADDITIONAL INFORMATION WHEN RESOLVED AND PICK UP MY TRUCK FROM DEALERSHIP.
Mfg Campaign: 11130615
Recall Date: Sep 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
REAR OUTSIDE TIRE BLEW OUT AT 25MPH ON A OFF RAMP TRUCK ONLY HAS 4900 MILES ON IT, CAUSED A LOSS OF CONTROL AND LOAD ROLL OVER AND SEVERE DAMAGE TO MY NEW TRUCK!
Corrective Action:
REAR OUTSIDE TIRE BLEW OUT AT 25MPH ON A OFF RAMP TRUCK ONLY HAS 4900 MILES ON IT, CAUSED A LOSS OF CONTROL AND LOAD ROLL OVER AND SEVERE DAMAGE TO MY NEW TRUCK!
Additional Notes:
REAR OUTSIDE TIRE BLEW OUT AT 25MPH ON A OFF RAMP TRUCK ONLY HAS 4900 MILES ON IT, CAUSED A LOSS OF CONTROL AND LOAD ROLL OVER AND SEVERE DAMAGE TO MY NEW TRUCK!
Mfg Campaign: 11130669
Recall Date: Sep 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
TRUCK HAS 1052 MILES ON IT. BOUGHT IS BRAND VEW APRIL 26, 2018. WHILE TOWING A 15,000LB FIFTH WHEEL TRAILER TRAVELING AT 65MPG ON THE NEW JERSEY TURNPIKE, I FELT A VIBRATION AND IMMEDIATLEY PULLED TO THE SHOULDER. I FOUND THAT 6 OUT OF 8 LUGS SHEARED OFF THE PASSENGER SIDE DUALLY, LEAVING TWO LUGS HOLDING THE DUALLY WHEELS ON. THIS IS A MAJOR CONCERN FOR ME AND FEEL A MAJOR SAFETY ISSUE. IF I DID NOT PULL OVER THE WHEELS WOULD HAVE FALLEN OFF AND A CATASTROPHIC CRASH WOULD HAVE OCCURED. I WOULD LIKE THE LUGS EXAMINED BY A FORENSIC EXAMINER TO DETERMINE THE CAUSE, I HAVE NO KNOWLEDGE OF WHY THIS EVENT HAPPENED AND AM CONCERNED ABOUT A REOCCURANCE. MY WIFE AND I COULD HAVE BEEN KILLED. THIS TRUCK IS MADE TO TOW 30,000LBS ABD I WAS TOWING ONLY 15,000 LBS. TRUCK IS CURRENTLY AT CHAPMAN DODGE OF HORSHAM P.A. *TT UPDATED 10/9/18 *JB
Corrective Action:
TRUCK HAS 1052 MILES ON IT. BOUGHT IS BRAND VEW APRIL 26, 2018. WHILE TOWING A 15,000LB FIFTH WHEEL TRAILER TRAVELING AT 65MPG ON THE NEW JERSEY TURNPIKE, I FELT A VIBRATION AND IMMEDIATLEY PULLED TO THE SHOULDER. I FOUND THAT 6 OUT OF 8 LUGS SHEARED OFF THE PASSENGER SIDE DUALLY, LEAVING TWO LUGS HOLDING THE DUALLY WHEELS ON. THIS IS A MAJOR CONCERN FOR ME AND FEEL A MAJOR SAFETY ISSUE. IF I DID NOT PULL OVER THE WHEELS WOULD HAVE FALLEN OFF AND A CATASTROPHIC CRASH WOULD HAVE OCCURED. I WOULD LIKE THE LUGS EXAMINED BY A FORENSIC EXAMINER TO DETERMINE THE CAUSE, I HAVE NO KNOWLEDGE OF WHY THIS EVENT HAPPENED AND AM CONCERNED ABOUT A REOCCURANCE. MY WIFE AND I COULD HAVE BEEN KILLED. THIS TRUCK IS MADE TO TOW 30,000LBS ABD I WAS TOWING ONLY 15,000 LBS. TRUCK IS CURRENTLY AT CHAPMAN DODGE OF HORSHAM P.A. *TT UPDATED 10/9/18 *JB
Additional Notes:
TRUCK HAS 1052 MILES ON IT. BOUGHT IS BRAND VEW APRIL 26, 2018. WHILE TOWING A 15,000LB FIFTH WHEEL TRAILER TRAVELING AT 65MPG ON THE NEW JERSEY TURNPIKE, I FELT A VIBRATION AND IMMEDIATLEY PULLED TO THE SHOULDER. I FOUND THAT 6 OUT OF 8 LUGS SHEARED OFF THE PASSENGER SIDE DUALLY, LEAVING TWO LUGS HOLDING THE DUALLY WHEELS ON. THIS IS A MAJOR CONCERN FOR ME AND FEEL A MAJOR SAFETY ISSUE. IF I DID NOT PULL OVER THE WHEELS WOULD HAVE FALLEN OFF AND A CATASTROPHIC CRASH WOULD HAVE OCCURED. I WOULD LIKE THE LUGS EXAMINED BY A FORENSIC EXAMINER TO DETERMINE THE CAUSE, I HAVE NO KNOWLEDGE OF WHY THIS EVENT HAPPENED AND AM CONCERNED ABOUT A REOCCURANCE. MY WIFE AND I COULD HAVE BEEN KILLED. THIS TRUCK IS MADE TO TOW 30,000LBS ABD I WAS TOWING ONLY 15,000 LBS. TRUCK IS CURRENTLY AT CHAPMAN DODGE OF HORSHAM P.A. *TT UPDATED 10/9/18 *JB
Mfg Campaign: 11122915
Recall Date: Aug 28, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 3500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE HILL ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDER MCLARTY DODGE CHRYSLER JEEP RAM (6533 UNIVERSITY DR NW, HUNTSVILLE, AL) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OPEN CIRCUIT IN THE BRAKE LAMP SWITCH THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000. *TT CONSUMER STATED THERE ARE NO MORE PROBLEMS. *JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 3500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE HILL ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDER MCLARTY DODGE CHRYSLER JEEP RAM (6533 UNIVERSITY DR NW, HUNTSVILLE, AL) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OPEN CIRCUIT IN THE BRAKE LAMP SWITCH THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000. *TT CONSUMER STATED THERE ARE NO MORE PROBLEMS. *JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 3500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE HILL ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDER MCLARTY DODGE CHRYSLER JEEP RAM (6533 UNIVERSITY DR NW, HUNTSVILLE, AL) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OPEN CIRCUIT IN THE BRAKE LAMP SWITCH THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000. *TT CONSUMER STATED THERE ARE NO MORE PROBLEMS. *JB
Mfg Campaign: 11121896
Recall Date: Aug 23, 2018
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