Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S48
Recall Date: Jul 1, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R52
Recall Date: Sep 23, 2015
Consumer Complaints
169 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
Odometer Fraud. The contact's husband owns a 2016 Ram 3500. The contact stated that her husband was recently interested in trading in the vehicle. While on Facebook Marketplace, a person interested in vehicle requested a Carfax report of the vehicle. Upon obtaining the Carfax report, the contact discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 167,000; however, the Carfax report discovered that back in 2022, the vehicle mileage was 370,000.
Corrective Action:
Odometer Fraud. The contact's husband owns a 2016 Ram 3500. The contact stated that her husband was recently interested in trading in the vehicle. While on Facebook Marketplace, a person interested in vehicle requested a Carfax report of the vehicle. Upon obtaining the Carfax report, the contact discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 167,000; however, the Carfax report discovered that back in 2022, the vehicle mileage was 370,000.
Additional Notes:
Odometer Fraud. The contact's husband owns a 2016 Ram 3500. The contact stated that her husband was recently interested in trading in the vehicle. While on Facebook Marketplace, a person interested in vehicle requested a Carfax report of the vehicle. Upon obtaining the Carfax report, the contact discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 167,000; however, the Carfax report discovered that back in 2022, the vehicle mileage was 370,000.
Mfg Campaign: 11660502
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Def pump failed, I had to have it replaced before it degraded my travel speed to 5 mph. After spending $250 to Dodge dealer in Oxnard Service department for them to tell me exactly what it said on the truck code DEF pump needed replacing, I decided I didn't want to spend an extra $1000 for the dealer to fix it ($3900 they wanted for this job). On 11/16/22, I paid ($2865.81) to a reputable diesel mechanic to replace the pump. I was denied the reimbursement that was promised in the recall information. I need help with this! I pay $1200/ month for truck and insurance, but Ram can't reimburse me for a recall I paid out of pocket for, as promised. ABSOLUTE CROOKS! I want help with this. I see there are multiple other complaints of the same issue! HELP!
Corrective Action:
Def pump failed, I had to have it replaced before it degraded my travel speed to 5 mph. After spending $250 to Dodge dealer in Oxnard Service department for them to tell me exactly what it said on the truck code DEF pump needed replacing, I decided I didn't want to spend an extra $1000 for the dealer to fix it ($3900 they wanted for this job). On 11/16/22, I paid ($2865.81) to a reputable diesel mechanic to replace the pump. I was denied the reimbursement that was promised in the recall information. I need help with this! I pay $1200/ month for truck and insurance, but Ram can't reimburse me for a recall I paid out of pocket for, as promised. ABSOLUTE CROOKS! I want help with this. I see there are multiple other complaints of the same issue! HELP!
Additional Notes:
Def pump failed, I had to have it replaced before it degraded my travel speed to 5 mph. After spending $250 to Dodge dealer in Oxnard Service department for them to tell me exactly what it said on the truck code DEF pump needed replacing, I decided I didn't want to spend an extra $1000 for the dealer to fix it ($3900 they wanted for this job). On 11/16/22, I paid ($2865.81) to a reputable diesel mechanic to replace the pump. I was denied the reimbursement that was promised in the recall information. I need help with this! I pay $1200/ month for truck and insurance, but Ram can't reimburse me for a recall I paid out of pocket for, as promised. ABSOLUTE CROOKS! I want help with this. I see there are multiple other complaints of the same issue! HELP!
Mfg Campaign: 11654914
Recall Date: Apr 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am writing to report an ongoing issue with my 2016 Ram 3500 (V6), related to Safety Recall V06 (NHTSA 19V-021) for the drag link, which was performed in 2020 before I purchased the vehicle two years ago. The recall "fix" involved welding the adjustable nuts on the steering linkage, rendering it non-adjustable. Since then, I have been unable to get a proper front-end alignment at any service shop. Multiple mechanics have refused to perform an alignment because the welded drag link cannot be adjusted, and they’ve stated it compromises the vehicle's steering integrity and tire wear. This is a significant safety concern. Without the ability to align the front end, the vehicle’s handling is affected, potentially leading to uneven tire wear, reduced control, or worse, a steering-related failure. I’ve contacted dealerships and Chrysler (FCA US LLC), but they insist the recall was completed and offer no further remedy, despite the fact that this weld does not allow for standard maintenance. New Ram 3500s off the assembly line come with adjustable drag links, not welded ones, which proves this was a poor fix for a safety issue. I urge the NHTSA to revisit this recall and require Chrysler to replace the defective drag link with a proper, adjustable component, rather than leaving owners like me with a substandard repair that hinders basic vehicle maintenance and safety. I purchased this truck in good faith, but this unresolved issue has made it a liability. Please investigate and address this matter before it leads to more serious consequences.
Corrective Action:
I am writing to report an ongoing issue with my 2016 Ram 3500 (V6), related to Safety Recall V06 (NHTSA 19V-021) for the drag link, which was performed in 2020 before I purchased the vehicle two years ago. The recall "fix" involved welding the adjustable nuts on the steering linkage, rendering it non-adjustable. Since then, I have been unable to get a proper front-end alignment at any service shop. Multiple mechanics have refused to perform an alignment because the welded drag link cannot be adjusted, and they’ve stated it compromises the vehicle's steering integrity and tire wear. This is a significant safety concern. Without the ability to align the front end, the vehicle’s handling is affected, potentially leading to uneven tire wear, reduced control, or worse, a steering-related failure. I’ve contacted dealerships and Chrysler (FCA US LLC), but they insist the recall was completed and offer no further remedy, despite the fact that this weld does not allow for standard maintenance. New Ram 3500s off the assembly line come with adjustable drag links, not welded ones, which proves this was a poor fix for a safety issue. I urge the NHTSA to revisit this recall and require Chrysler to replace the defective drag link with a proper, adjustable component, rather than leaving owners like me with a substandard repair that hinders basic vehicle maintenance and safety. I purchased this truck in good faith, but this unresolved issue has made it a liability. Please investigate and address this matter before it leads to more serious consequences.
Additional Notes:
I am writing to report an ongoing issue with my 2016 Ram 3500 (V6), related to Safety Recall V06 (NHTSA 19V-021) for the drag link, which was performed in 2020 before I purchased the vehicle two years ago. The recall "fix" involved welding the adjustable nuts on the steering linkage, rendering it non-adjustable. Since then, I have been unable to get a proper front-end alignment at any service shop. Multiple mechanics have refused to perform an alignment because the welded drag link cannot be adjusted, and they’ve stated it compromises the vehicle's steering integrity and tire wear. This is a significant safety concern. Without the ability to align the front end, the vehicle’s handling is affected, potentially leading to uneven tire wear, reduced control, or worse, a steering-related failure. I’ve contacted dealerships and Chrysler (FCA US LLC), but they insist the recall was completed and offer no further remedy, despite the fact that this weld does not allow for standard maintenance. New Ram 3500s off the assembly line come with adjustable drag links, not welded ones, which proves this was a poor fix for a safety issue. I urge the NHTSA to revisit this recall and require Chrysler to replace the defective drag link with a proper, adjustable component, rather than leaving owners like me with a substandard repair that hinders basic vehicle maintenance and safety. I purchased this truck in good faith, but this unresolved issue has made it a liability. Please investigate and address this matter before it leads to more serious consequences.
Mfg Campaign: 11652119
Recall Date: Apr 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
" The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system, Traction control system, Park Assist and Cruise Control to no longer function properly. This puts the driver and others at risk. Lights came on while the truck was not in motion and was just started. Lights first came on 9-2-24 and have been on and off since then. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS and electronic braking system warning message.
Corrective Action:
" The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system, Traction control system, Park Assist and Cruise Control to no longer function properly. This puts the driver and others at risk. Lights came on while the truck was not in motion and was just started. Lights first came on 9-2-24 and have been on and off since then. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS and electronic braking system warning message.
Additional Notes:
" The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system, Traction control system, Park Assist and Cruise Control to no longer function properly. This puts the driver and others at risk. Lights came on while the truck was not in motion and was just started. Lights first came on 9-2-24 and have been on and off since then. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS and electronic braking system warning message.
Mfg Campaign: 11640612
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
" The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system, Traction control system, Park Assist and Cruise Control to no longer function properly. This puts the driver and others at risk. Lights came on while the truck was not in motion and was just started. Lights first came on 9-2-24 and have been on and off since then. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS and electronic braking system warning message.
Corrective Action:
" The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system, Traction control system, Park Assist and Cruise Control to no longer function properly. This puts the driver and others at risk. Lights came on while the truck was not in motion and was just started. Lights first came on 9-2-24 and have been on and off since then. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS and electronic braking system warning message.
Additional Notes:
" The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system, Traction control system, Park Assist and Cruise Control to no longer function properly. This puts the driver and others at risk. Lights came on while the truck was not in motion and was just started. Lights first came on 9-2-24 and have been on and off since then. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS and electronic braking system warning message.
Mfg Campaign: 11640612
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Upon shifting into reverse the rear tailgate backup camera operates intermittently causing me to loose rear visibility directly behind truck. When this occurs the Uconnect displays a fuzzy & distorted image as if there’s signal interference. Opening & closing the tailgate sometimes alleviates this issue but only temporarily.
Corrective Action:
Upon shifting into reverse the rear tailgate backup camera operates intermittently causing me to loose rear visibility directly behind truck. When this occurs the Uconnect displays a fuzzy & distorted image as if there’s signal interference. Opening & closing the tailgate sometimes alleviates this issue but only temporarily.
Additional Notes:
Upon shifting into reverse the rear tailgate backup camera operates intermittently causing me to loose rear visibility directly behind truck. When this occurs the Uconnect displays a fuzzy & distorted image as if there’s signal interference. Opening & closing the tailgate sometimes alleviates this issue but only temporarily.
Mfg Campaign: 11635377
Recall Date: Jan 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 3500. The contact stated that upon inspection, the tires showed excessive wear. The contact stated that the vehicle had been previously repaired under NHTSA Campaign Number: 19V021000 (STEERING); however, the recall repair failed to fix the vehicle. The contact stated that the failure persisted after the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2016 Ram 3500. The contact stated that upon inspection, the tires showed excessive wear. The contact stated that the vehicle had been previously repaired under NHTSA Campaign Number: 19V021000 (STEERING); however, the recall repair failed to fix the vehicle. The contact stated that the failure persisted after the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2016 Ram 3500. The contact stated that upon inspection, the tires showed excessive wear. The contact stated that the vehicle had been previously repaired under NHTSA Campaign Number: 19V021000 (STEERING); however, the recall repair failed to fix the vehicle. The contact stated that the failure persisted after the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
Mfg Campaign: 11628548
Recall Date: Dec 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My def pump failed. Paid for repair. Now they have a recall for the part. I submitted a claim they denied my claim because I didn't have download 67a done before repair download wasn't available at that time. My truck is in the milage and dates required. I need help
Corrective Action:
My def pump failed. Paid for repair. Now they have a recall for the part. I submitted a claim they denied my claim because I didn't have download 67a done before repair download wasn't available at that time. My truck is in the milage and dates required. I need help
Additional Notes:
My def pump failed. Paid for repair. Now they have a recall for the part. I submitted a claim they denied my claim because I didn't have download 67a done before repair download wasn't available at that time. My truck is in the milage and dates required. I need help
Mfg Campaign: 11618029
Recall Date: Oct 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed and towing a horse trailer with horses inside, there was a message displayed that the vehicle would enter LIMP Mode. The contact was able to drive a short distance to the destination. The vehicle was taken to a local dealer where it remained undiagnosed and unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed and towing a horse trailer with horses inside, there was a message displayed that the vehicle would enter LIMP Mode. The contact was able to drive a short distance to the destination. The vehicle was taken to a local dealer where it remained undiagnosed and unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed and towing a horse trailer with horses inside, there was a message displayed that the vehicle would enter LIMP Mode. The contact was able to drive a short distance to the destination. The vehicle was taken to a local dealer where it remained undiagnosed and unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11600466
Recall Date: Jul 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DEF pump failed around 62500 miles. Ram sent emission recall notice 67a that states they will reimburse for costs incurred if issue was before recall. Submitted paperwork and they denied due to me replacing the part myself after buying parts from Dodge dealer. I paid $1687.44. Going to a dealer SHOULDN'T be a requirement
Corrective Action:
DEF pump failed around 62500 miles. Ram sent emission recall notice 67a that states they will reimburse for costs incurred if issue was before recall. Submitted paperwork and they denied due to me replacing the part myself after buying parts from Dodge dealer. I paid $1687.44. Going to a dealer SHOULDN'T be a requirement
Additional Notes:
DEF pump failed around 62500 miles. Ram sent emission recall notice 67a that states they will reimburse for costs incurred if issue was before recall. Submitted paperwork and they denied due to me replacing the part myself after buying parts from Dodge dealer. I paid $1687.44. Going to a dealer SHOULDN'T be a requirement
Mfg Campaign: 11595747
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
death wobble incident in my Ram 3500. Incident occurred while pulling a 35' foot Living Quarters horse trailer weighing over 26,000 pounds on the interstate. Have major vibration, shaking, and thumping sound in truck which gets worse the faster I accelerate. Chrysler needs to issue a recall on this issue get it resolved. See that this has already been report to NHTSA. February 24, 2024 NHTSA ID NUMBER: 11573822 Components: STEERING, SUSPENSION
Corrective Action:
death wobble incident in my Ram 3500. Incident occurred while pulling a 35' foot Living Quarters horse trailer weighing over 26,000 pounds on the interstate. Have major vibration, shaking, and thumping sound in truck which gets worse the faster I accelerate. Chrysler needs to issue a recall on this issue get it resolved. See that this has already been report to NHTSA. February 24, 2024 NHTSA ID NUMBER: 11573822 Components: STEERING, SUSPENSION
Additional Notes:
death wobble incident in my Ram 3500. Incident occurred while pulling a 35' foot Living Quarters horse trailer weighing over 26,000 pounds on the interstate. Have major vibration, shaking, and thumping sound in truck which gets worse the faster I accelerate. Chrysler needs to issue a recall on this issue get it resolved. See that this has already been report to NHTSA. February 24, 2024 NHTSA ID NUMBER: 11573822 Components: STEERING, SUSPENSION
Mfg Campaign: 11590290
Recall Date: May 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
death wobble incident in my Ram 3500. Incident occurred while pulling a 35' foot Living Quarters horse trailer weighing over 26,000 pounds on the interstate. Have major vibration, shaking, and thumping sound in truck which gets worse the faster I accelerate. Chrysler needs to issue a recall on this issue get it resolved. See that this has already been report to NHTSA. February 24, 2024 NHTSA ID NUMBER: 11573822 Components: STEERING, SUSPENSION
Corrective Action:
death wobble incident in my Ram 3500. Incident occurred while pulling a 35' foot Living Quarters horse trailer weighing over 26,000 pounds on the interstate. Have major vibration, shaking, and thumping sound in truck which gets worse the faster I accelerate. Chrysler needs to issue a recall on this issue get it resolved. See that this has already been report to NHTSA. February 24, 2024 NHTSA ID NUMBER: 11573822 Components: STEERING, SUSPENSION
Additional Notes:
death wobble incident in my Ram 3500. Incident occurred while pulling a 35' foot Living Quarters horse trailer weighing over 26,000 pounds on the interstate. Have major vibration, shaking, and thumping sound in truck which gets worse the faster I accelerate. Chrysler needs to issue a recall on this issue get it resolved. See that this has already been report to NHTSA. February 24, 2024 NHTSA ID NUMBER: 11573822 Components: STEERING, SUSPENSION
Mfg Campaign: 11590290
Recall Date: May 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Four death wobble incidents in the last 18 months. Unknown part failure, Replaced front track bar, right front wheel bearing pack, front suspension stabilize shock.
Corrective Action:
Four death wobble incidents in the last 18 months. Unknown part failure, Replaced front track bar, right front wheel bearing pack, front suspension stabilize shock.
Additional Notes:
Four death wobble incidents in the last 18 months. Unknown part failure, Replaced front track bar, right front wheel bearing pack, front suspension stabilize shock.
Mfg Campaign: 11573822
Recall Date: Feb 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Four death wobble incidents in the last 18 months. Unknown part failure, Replaced front track bar, right front wheel bearing pack, front suspension stabilize shock.
Corrective Action:
Four death wobble incidents in the last 18 months. Unknown part failure, Replaced front track bar, right front wheel bearing pack, front suspension stabilize shock.
Additional Notes:
Four death wobble incidents in the last 18 months. Unknown part failure, Replaced front track bar, right front wheel bearing pack, front suspension stabilize shock.
Mfg Campaign: 11573822
Recall Date: Feb 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns 2016 Ram 3500. The contact became aware that the front passenger's side tires had been wearing out prematurely. The vehicle was taken to a tire shop, and the contact was informed that an alignment could not be performed on the vehicle. The manufacturer was notified of the failure and informed the contact that he would be referred to a specialist for assistance. The specialist called the contact and referred him to a dealer for assistance. The vehicle was taken to the dealer, who informed the contact they could not perform an alignment because the steering linkage jam nut was previously welded to the adjuster sleeve under NHTSA Campaign Number: 19V021000 (Steering). The dealer determined that the drag link assembly needed to be replaced to perform the alignment of the vehicle. The dealer was awaiting manufacturer’s authorization on the drag link assembly replacement. The vehicle was not repaired. The failure mileage was approximately 122,000.
Corrective Action:
The contact owns 2016 Ram 3500. The contact became aware that the front passenger's side tires had been wearing out prematurely. The vehicle was taken to a tire shop, and the contact was informed that an alignment could not be performed on the vehicle. The manufacturer was notified of the failure and informed the contact that he would be referred to a specialist for assistance. The specialist called the contact and referred him to a dealer for assistance. The vehicle was taken to the dealer, who informed the contact they could not perform an alignment because the steering linkage jam nut was previously welded to the adjuster sleeve under NHTSA Campaign Number: 19V021000 (Steering). The dealer determined that the drag link assembly needed to be replaced to perform the alignment of the vehicle. The dealer was awaiting manufacturer’s authorization on the drag link assembly replacement. The vehicle was not repaired. The failure mileage was approximately 122,000.
Additional Notes:
The contact owns 2016 Ram 3500. The contact became aware that the front passenger's side tires had been wearing out prematurely. The vehicle was taken to a tire shop, and the contact was informed that an alignment could not be performed on the vehicle. The manufacturer was notified of the failure and informed the contact that he would be referred to a specialist for assistance. The specialist called the contact and referred him to a dealer for assistance. The vehicle was taken to the dealer, who informed the contact they could not perform an alignment because the steering linkage jam nut was previously welded to the adjuster sleeve under NHTSA Campaign Number: 19V021000 (Steering). The dealer determined that the drag link assembly needed to be replaced to perform the alignment of the vehicle. The dealer was awaiting manufacturer’s authorization on the drag link assembly replacement. The vehicle was not repaired. The failure mileage was approximately 122,000.
Mfg Campaign: 11567434
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed, the brakes were inoperable. The contact stated that after the vehicle was involved in an accident, the contact stated he immediately depressed the brake pedal to stop the vehicle however, the vehicle continued moving forward. The contact stated that the ABS module activated, and the vehicle stopped. The vehicle had moved forward an additional 600 feet. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake master cylinder. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed, the brakes were inoperable. The contact stated that after the vehicle was involved in an accident, the contact stated he immediately depressed the brake pedal to stop the vehicle however, the vehicle continued moving forward. The contact stated that the ABS module activated, and the vehicle stopped. The vehicle had moved forward an additional 600 feet. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake master cylinder. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed, the brakes were inoperable. The contact stated that after the vehicle was involved in an accident, the contact stated he immediately depressed the brake pedal to stop the vehicle however, the vehicle continued moving forward. The contact stated that the ABS module activated, and the vehicle stopped. The vehicle had moved forward an additional 600 feet. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake master cylinder. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.
Mfg Campaign: 11561493
Recall Date: Dec 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The cruise control switch is very intermittent. It can be difficult to get it to engage. Getting the cruise control to release with the brake or switch is also intermittent. I am very worried that it will cause a crash.
Corrective Action:
The cruise control switch is very intermittent. It can be difficult to get it to engage. Getting the cruise control to release with the brake or switch is also intermittent. I am very worried that it will cause a crash.
Additional Notes:
The cruise control switch is very intermittent. It can be difficult to get it to engage. Getting the cruise control to release with the brake or switch is also intermittent. I am very worried that it will cause a crash.
Mfg Campaign: 11551480
Recall Date: Oct 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The cruise control switch is very intermittent. It can be difficult to get it to engage. Getting the cruise control to release with the brake or switch is also intermittent. I am very worried that it will cause a crash.
Corrective Action:
The cruise control switch is very intermittent. It can be difficult to get it to engage. Getting the cruise control to release with the brake or switch is also intermittent. I am very worried that it will cause a crash.
Additional Notes:
The cruise control switch is very intermittent. It can be difficult to get it to engage. Getting the cruise control to release with the brake or switch is also intermittent. I am very worried that it will cause a crash.
Mfg Campaign: 11551480
Recall Date: Oct 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ram 3500. The contact stated while driving 45 MPH, the vehicle jerked and slowed down unintendedly. No warning light was illuminated. The vehicle was towed back to the residence. The vehicle was diagnosed by an independent mechanic. The contact was informed that the fuel injectors were faulty due to wear and tear. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 116,021.
Corrective Action:
The contact owns a 2016 Ram 3500. The contact stated while driving 45 MPH, the vehicle jerked and slowed down unintendedly. No warning light was illuminated. The vehicle was towed back to the residence. The vehicle was diagnosed by an independent mechanic. The contact was informed that the fuel injectors were faulty due to wear and tear. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 116,021.
Additional Notes:
The contact owns a 2016 Ram 3500. The contact stated while driving 45 MPH, the vehicle jerked and slowed down unintendedly. No warning light was illuminated. The vehicle was towed back to the residence. The vehicle was diagnosed by an independent mechanic. The contact was informed that the fuel injectors were faulty due to wear and tear. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 116,021.
Mfg Campaign: 11546696
Recall Date: Sep 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The speed control switch operates intermittently. Sometimes it won’t turn on. Sometimes it won’t turn off. I am afraid it may cause me to have and accident.
Corrective Action:
The speed control switch operates intermittently. Sometimes it won’t turn on. Sometimes it won’t turn off. I am afraid it may cause me to have and accident.
Additional Notes:
The speed control switch operates intermittently. Sometimes it won’t turn on. Sometimes it won’t turn off. I am afraid it may cause me to have and accident.
Mfg Campaign: 11544158
Recall Date: Sep 12, 2023
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