Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 36C
Recall Date: May 8, 2025
Consumer Complaints
11 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving at a low speed vehicle has shut down and VIC says shift into park to start once you shift the vehicle into park you can restart it . This has happened twice and no computer codes are stored.
Corrective Action:
While driving at a low speed vehicle has shut down and VIC says shift into park to start once you shift the vehicle into park you can restart it . This has happened twice and no computer codes are stored.
Additional Notes:
While driving at a low speed vehicle has shut down and VIC says shift into park to start once you shift the vehicle into park you can restart it . This has happened twice and no computer codes are stored.
Mfg Campaign: 11676123
Recall Date: Jul 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at a low speed vehicle has shut down and VIC says shift into park to start once you shift the vehicle into park you can restart it . This has happened twice and no computer codes are stored.
Corrective Action:
While driving at a low speed vehicle has shut down and VIC says shift into park to start once you shift the vehicle into park you can restart it . This has happened twice and no computer codes are stored.
Additional Notes:
While driving at a low speed vehicle has shut down and VIC says shift into park to start once you shift the vehicle into park you can restart it . This has happened twice and no computer codes are stored.
Mfg Campaign: 11676123
Recall Date: Jul 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving at a low speed vehicle has shut down and VIC says shift into park to start once you shift the vehicle into park you can restart it . This has happened twice and no computer codes are stored.
Corrective Action:
While driving at a low speed vehicle has shut down and VIC says shift into park to start once you shift the vehicle into park you can restart it . This has happened twice and no computer codes are stored.
Additional Notes:
While driving at a low speed vehicle has shut down and VIC says shift into park to start once you shift the vehicle into park you can restart it . This has happened twice and no computer codes are stored.
Mfg Campaign: 11676123
Recall Date: Jul 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown. purchase June 2025, 1297 miles on odometer. On 4 occasions engine has died for no apparent reason in traffic. (Specific Hazard is that vehicle must be put in park and brake applied to restart. Very hazardous in traffic especially if pulling a trailer.) In each case vehicle was slowing to make a turn. Signal on and brake lightly applied, Nothing noticed on dash except when notice to put in park and apply brake to Start Engine appears. Dealer has not returned my call for service. Advised them on July 22. Have seen other mention of issue on internet but not this model year and did not notice mention of how hazardous it is to have to come to a complete stop to restart vehicle.
Corrective Action:
Unknown. purchase June 2025, 1297 miles on odometer. On 4 occasions engine has died for no apparent reason in traffic. (Specific Hazard is that vehicle must be put in park and brake applied to restart. Very hazardous in traffic especially if pulling a trailer.) In each case vehicle was slowing to make a turn. Signal on and brake lightly applied, Nothing noticed on dash except when notice to put in park and apply brake to Start Engine appears. Dealer has not returned my call for service. Advised them on July 22. Have seen other mention of issue on internet but not this model year and did not notice mention of how hazardous it is to have to come to a complete stop to restart vehicle.
Additional Notes:
Unknown. purchase June 2025, 1297 miles on odometer. On 4 occasions engine has died for no apparent reason in traffic. (Specific Hazard is that vehicle must be put in park and brake applied to restart. Very hazardous in traffic especially if pulling a trailer.) In each case vehicle was slowing to make a turn. Signal on and brake lightly applied, Nothing noticed on dash except when notice to put in park and apply brake to Start Engine appears. Dealer has not returned my call for service. Advised them on July 22. Have seen other mention of issue on internet but not this model year and did not notice mention of how hazardous it is to have to come to a complete stop to restart vehicle.
Mfg Campaign: 11675795
Recall Date: Jul 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Intermittent blackout of driver display screen while vehicle is running. Also, intermittent blackout of navigation screen on 14.4 inch display screen while vehicle is running.
Corrective Action:
Intermittent blackout of driver display screen while vehicle is running. Also, intermittent blackout of navigation screen on 14.4 inch display screen while vehicle is running.
Additional Notes:
Intermittent blackout of driver display screen while vehicle is running. Also, intermittent blackout of navigation screen on 14.4 inch display screen while vehicle is running.
Mfg Campaign: 11671250
Recall Date: Jul 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)
Potential Consequences:
The contact owns a 2025 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the Diesel Exhaust Fluid (DEF) message displayed. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that the Diesel Exhaust Fluid (DEF) system had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,700.
Corrective Action:
The contact owns a 2025 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the Diesel Exhaust Fluid (DEF) message displayed. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that the Diesel Exhaust Fluid (DEF) system had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,700.
Additional Notes:
The contact owns a 2025 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the Diesel Exhaust Fluid (DEF) message displayed. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that the Diesel Exhaust Fluid (DEF) system had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,700.
Mfg Campaign: 11671111
Recall Date: Jul 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes are very inconsistent with a spongy pedal. When a vehicle in front of me caused an emergency stop, the pedal continued to travel almost to the floor and never felt firm. However, if the adaptive cruise control starts to brake first and the brake pedal gets depressed by the driver after that, it feels firm. These brakes are very unsafe on a truck rated to tow as much as these are.
Corrective Action:
The brakes are very inconsistent with a spongy pedal. When a vehicle in front of me caused an emergency stop, the pedal continued to travel almost to the floor and never felt firm. However, if the adaptive cruise control starts to brake first and the brake pedal gets depressed by the driver after that, it feels firm. These brakes are very unsafe on a truck rated to tow as much as these are.
Additional Notes:
The brakes are very inconsistent with a spongy pedal. When a vehicle in front of me caused an emergency stop, the pedal continued to travel almost to the floor and never felt firm. However, if the adaptive cruise control starts to brake first and the brake pedal gets depressed by the driver after that, it feels firm. These brakes are very unsafe on a truck rated to tow as much as these are.
Mfg Campaign: 11664091
Recall Date: May 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/stop. New Truck, only 30 miles on it when first incident occurred and only 160 miles now. Dealer still not able to duplicate or locate the problem. System is showing no codes.
Corrective Action:
When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/stop. New Truck, only 30 miles on it when first incident occurred and only 160 miles now. Dealer still not able to duplicate or locate the problem. System is showing no codes.
Additional Notes:
When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/stop. New Truck, only 30 miles on it when first incident occurred and only 160 miles now. Dealer still not able to duplicate or locate the problem. System is showing no codes.
Mfg Campaign: 11660943
Recall Date: May 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/stop. New Truck, only 30 miles on it when first incident occurred and only 160 miles now. Dealer still not able to duplicate or locate the problem. System is showing no codes.
Corrective Action:
When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/stop. New Truck, only 30 miles on it when first incident occurred and only 160 miles now. Dealer still not able to duplicate or locate the problem. System is showing no codes.
Additional Notes:
When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/stop. New Truck, only 30 miles on it when first incident occurred and only 160 miles now. Dealer still not able to duplicate or locate the problem. System is showing no codes.
Mfg Campaign: 11660943
Recall Date: May 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/stop. New Truck, only 30 miles on it when first incident occurred and only 160 miles now. Dealer still not able to duplicate or locate the problem. System is showing no codes.
Corrective Action:
When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/stop. New Truck, only 30 miles on it when first incident occurred and only 160 miles now. Dealer still not able to duplicate or locate the problem. System is showing no codes.
Additional Notes:
When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/stop. New Truck, only 30 miles on it when first incident occurred and only 160 miles now. Dealer still not able to duplicate or locate the problem. System is showing no codes.
Mfg Campaign: 11660943
Recall Date: May 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My 2025 RAM 2500 is throwing a P0315 Engine Code. This is part of the NHTSA ID Number: 11016056 and Manufacturer Communication Number: S251800000. Dealer has advised me to not drive the vehicle until there is a fix for it. Truck only has 150 miles on it.
Corrective Action:
My 2025 RAM 2500 is throwing a P0315 Engine Code. This is part of the NHTSA ID Number: 11016056 and Manufacturer Communication Number: S251800000. Dealer has advised me to not drive the vehicle until there is a fix for it. Truck only has 150 miles on it.
Additional Notes:
My 2025 RAM 2500 is throwing a P0315 Engine Code. This is part of the NHTSA ID Number: 11016056 and Manufacturer Communication Number: S251800000. Dealer has advised me to not drive the vehicle until there is a fix for it. Truck only has 150 miles on it.
Mfg Campaign: 11654501
Recall Date: Apr 14, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
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