Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B2A & D5A
Recall Date: Nov 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Consumer Complaints
31 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Comes no matter what speeds am driving and causes other codes and fault in truck.
Corrective Action:
Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Comes no matter what speeds am driving and causes other codes and fault in truck.
Additional Notes:
Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Comes no matter what speeds am driving and causes other codes and fault in truck.
Mfg Campaign: 11675662
Recall Date: Jul 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Comes no matter what speeds am driving and causes other codes and fault in truck.
Corrective Action:
Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Comes no matter what speeds am driving and causes other codes and fault in truck.
Additional Notes:
Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Comes no matter what speeds am driving and causes other codes and fault in truck.
Mfg Campaign: 11675662
Recall Date: Jul 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.
Corrective Action:
I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.
Additional Notes:
I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.
Mfg Campaign: 11675436
Recall Date: Jul 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.
Corrective Action:
I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.
Additional Notes:
I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.
Mfg Campaign: 11675436
Recall Date: Jul 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.
Corrective Action:
I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.
Additional Notes:
I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.
Mfg Campaign: 11675436
Recall Date: Jul 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
Corrective Action:
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
Additional Notes:
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
Mfg Campaign: 11673984
Recall Date: Jul 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
Corrective Action:
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
Additional Notes:
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
Mfg Campaign: 11673984
Recall Date: Jul 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
Corrective Action:
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
Additional Notes:
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
Mfg Campaign: 11673984
Recall Date: Jul 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
LT285/60R20 with 12,700 miles. I had just left the parking lot at the Cumberland YMCA and was merging into traffic on [XXX] westbound in Cumberland Md., accelerating to the speed limit (55MPH) when I began hearing a noise. I then saw a red warning light on the dashboard indicating 0 tire pressure on the left rear tire. Looking in the outside rear view mirror I could see the tire was flat and the truck was basically riding on the rim (thus the noise). To my knowledge I did not hit any debris or potholes. I had children in the back seat. Fortunately at the low speed no one was in danger. I need to replace the tire (actually I will replace all 4 as I have no trust in Firestone) so I don't know about the availability for inspection but I will take photos. The local police were called to help ensure personal safety while the spare tire was mounted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
LT285/60R20 with 12,700 miles. I had just left the parking lot at the Cumberland YMCA and was merging into traffic on [XXX] westbound in Cumberland Md., accelerating to the speed limit (55MPH) when I began hearing a noise. I then saw a red warning light on the dashboard indicating 0 tire pressure on the left rear tire. Looking in the outside rear view mirror I could see the tire was flat and the truck was basically riding on the rim (thus the noise). To my knowledge I did not hit any debris or potholes. I had children in the back seat. Fortunately at the low speed no one was in danger. I need to replace the tire (actually I will replace all 4 as I have no trust in Firestone) so I don't know about the availability for inspection but I will take photos. The local police were called to help ensure personal safety while the spare tire was mounted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
LT285/60R20 with 12,700 miles. I had just left the parking lot at the Cumberland YMCA and was merging into traffic on [XXX] westbound in Cumberland Md., accelerating to the speed limit (55MPH) when I began hearing a noise. I then saw a red warning light on the dashboard indicating 0 tire pressure on the left rear tire. Looking in the outside rear view mirror I could see the tire was flat and the truck was basically riding on the rim (thus the noise). To my knowledge I did not hit any debris or potholes. I had children in the back seat. Fortunately at the low speed no one was in danger. I need to replace the tire (actually I will replace all 4 as I have no trust in Firestone) so I don't know about the availability for inspection but I will take photos. The local police were called to help ensure personal safety while the spare tire was mounted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11671516
Recall Date: Jul 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake pedal on my truck is very spongy. It goes halfway to the floor if it isn't pumped at least 2 times before braking. I find it very distressing in tight situations where I do not have time to pump before braking. I took it to the dealership and they say there is nothing wrong. This is a brand new truck.
Corrective Action:
The brake pedal on my truck is very spongy. It goes halfway to the floor if it isn't pumped at least 2 times before braking. I find it very distressing in tight situations where I do not have time to pump before braking. I took it to the dealership and they say there is nothing wrong. This is a brand new truck.
Additional Notes:
The brake pedal on my truck is very spongy. It goes halfway to the floor if it isn't pumped at least 2 times before braking. I find it very distressing in tight situations where I do not have time to pump before braking. I took it to the dealership and they say there is nothing wrong. This is a brand new truck.
Mfg Campaign: 11670091
Recall Date: Jun 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
When truck is in drive and I press the brake to shift to reverse, when I take my foot off the brake truck will go forward before reversing. Dealership says there is no problem with it. I find it to be dangerous.
Corrective Action:
When truck is in drive and I press the brake to shift to reverse, when I take my foot off the brake truck will go forward before reversing. Dealership says there is no problem with it. I find it to be dangerous.
Additional Notes:
When truck is in drive and I press the brake to shift to reverse, when I take my foot off the brake truck will go forward before reversing. Dealership says there is no problem with it. I find it to be dangerous.
Mfg Campaign: 11670093
Recall Date: Jun 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
The contact owns a 2024 Ram 2500. The contact stated that while driving at various speeds, the tire pressure warning light illuminated on the instrument panel. The contact attempted to check the tire pressures using the feature in the vehicle; however, the system displayed the message "Tire Pressure not Available". The vehicle was taken to a dealer; however, the dealer could not assist with the repair of the vehicle. The manufacturer was notified of the failure and initially agreed to buy the vehicle back; however, the manufacturer later decided not to complete the buy back. The vehicle was not repaired. The failure mileage was 4,100.
Corrective Action:
The contact owns a 2024 Ram 2500. The contact stated that while driving at various speeds, the tire pressure warning light illuminated on the instrument panel. The contact attempted to check the tire pressures using the feature in the vehicle; however, the system displayed the message "Tire Pressure not Available". The vehicle was taken to a dealer; however, the dealer could not assist with the repair of the vehicle. The manufacturer was notified of the failure and initially agreed to buy the vehicle back; however, the manufacturer later decided not to complete the buy back. The vehicle was not repaired. The failure mileage was 4,100.
Additional Notes:
The contact owns a 2024 Ram 2500. The contact stated that while driving at various speeds, the tire pressure warning light illuminated on the instrument panel. The contact attempted to check the tire pressures using the feature in the vehicle; however, the system displayed the message "Tire Pressure not Available". The vehicle was taken to a dealer; however, the dealer could not assist with the repair of the vehicle. The manufacturer was notified of the failure and initially agreed to buy the vehicle back; however, the manufacturer later decided not to complete the buy back. The vehicle was not repaired. The failure mileage was 4,100.
Mfg Campaign: 11668123
Recall Date: Jun 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Totally electrical failure leave individuals stranded, vehicle will not start both batteries dead, the vehicle was inspected and batteries replaced at dealership, no warning lights no signs vehicle just will not start and will randomly leave you stranded
Corrective Action:
Totally electrical failure leave individuals stranded, vehicle will not start both batteries dead, the vehicle was inspected and batteries replaced at dealership, no warning lights no signs vehicle just will not start and will randomly leave you stranded
Additional Notes:
Totally electrical failure leave individuals stranded, vehicle will not start both batteries dead, the vehicle was inspected and batteries replaced at dealership, no warning lights no signs vehicle just will not start and will randomly leave you stranded
Mfg Campaign: 11665863
Recall Date: Jun 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
The contact owns a 2024 Ram 2500 equipped with Firestone Tires, Tire Line: Firestone TransForce HT, Tire Size: LT275/70/R18, and DOT Number: VN15TH73023. The contact stated that while driving approximately 70-75 MPH and passing another vehicle in the fast lane, the rear driver's side tire experienced a blowout. The contact activated the hazard lights and was able to pull to the shoulder of the right side of the road while the rear of the vehicle was fishtailing. The contact stated that upon inspecting the vehicle, the contact noticed that the tire blowout had caused damage to the undercarriage. Additionally, the tire tread had detached, hit and caused damage the rear driver's side of the vehicle and to fuel tank filler neck. The manufacturer was notified of the failure and provided assistance in towing the vehicle to an unknown Dodge dealer, who informed the contact that they could not performed the needed repairs, and the contact was advised to contact the insurance company for assistance. The insurance insurance company was contacted and arranged for the vehicle to be towed to Caliber Collision for repairs. The vehicle was not repaired. The tire was an original tire. The tire was not replaced. The tire manufacturer was not notified of the failure. The Tire failure mileage was approximately 24,681. The vehicle failure mileage was approximately 24,681.
Corrective Action:
The contact owns a 2024 Ram 2500 equipped with Firestone Tires, Tire Line: Firestone TransForce HT, Tire Size: LT275/70/R18, and DOT Number: VN15TH73023. The contact stated that while driving approximately 70-75 MPH and passing another vehicle in the fast lane, the rear driver's side tire experienced a blowout. The contact activated the hazard lights and was able to pull to the shoulder of the right side of the road while the rear of the vehicle was fishtailing. The contact stated that upon inspecting the vehicle, the contact noticed that the tire blowout had caused damage to the undercarriage. Additionally, the tire tread had detached, hit and caused damage the rear driver's side of the vehicle and to fuel tank filler neck. The manufacturer was notified of the failure and provided assistance in towing the vehicle to an unknown Dodge dealer, who informed the contact that they could not performed the needed repairs, and the contact was advised to contact the insurance company for assistance. The insurance insurance company was contacted and arranged for the vehicle to be towed to Caliber Collision for repairs. The vehicle was not repaired. The tire was an original tire. The tire was not replaced. The tire manufacturer was not notified of the failure. The Tire failure mileage was approximately 24,681. The vehicle failure mileage was approximately 24,681.
Additional Notes:
The contact owns a 2024 Ram 2500 equipped with Firestone Tires, Tire Line: Firestone TransForce HT, Tire Size: LT275/70/R18, and DOT Number: VN15TH73023. The contact stated that while driving approximately 70-75 MPH and passing another vehicle in the fast lane, the rear driver's side tire experienced a blowout. The contact activated the hazard lights and was able to pull to the shoulder of the right side of the road while the rear of the vehicle was fishtailing. The contact stated that upon inspecting the vehicle, the contact noticed that the tire blowout had caused damage to the undercarriage. Additionally, the tire tread had detached, hit and caused damage the rear driver's side of the vehicle and to fuel tank filler neck. The manufacturer was notified of the failure and provided assistance in towing the vehicle to an unknown Dodge dealer, who informed the contact that they could not performed the needed repairs, and the contact was advised to contact the insurance company for assistance. The insurance insurance company was contacted and arranged for the vehicle to be towed to Caliber Collision for repairs. The vehicle was not repaired. The tire was an original tire. The tire was not replaced. The tire manufacturer was not notified of the failure. The Tire failure mileage was approximately 24,681. The vehicle failure mileage was approximately 24,681.
Mfg Campaign: 11662591
Recall Date: May 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake pedal had 6"-8" of travel before pedal started to stop the vehicle. The brakes were bled 3 times and the truck still doesn't stop properly. I'm told it stops better than any other new truck on the lot. BIG SAFTEY ISSUE!!! I'm told it is what it is and drive it, I refuse to drive an unsafe vehicle with myself or my family in the vehicle! The brakes have felt funny for a while, the truck has less than 6000 miles on it and has been back 3 times for the same issue.
Corrective Action:
Brake pedal had 6"-8" of travel before pedal started to stop the vehicle. The brakes were bled 3 times and the truck still doesn't stop properly. I'm told it stops better than any other new truck on the lot. BIG SAFTEY ISSUE!!! I'm told it is what it is and drive it, I refuse to drive an unsafe vehicle with myself or my family in the vehicle! The brakes have felt funny for a while, the truck has less than 6000 miles on it and has been back 3 times for the same issue.
Additional Notes:
Brake pedal had 6"-8" of travel before pedal started to stop the vehicle. The brakes were bled 3 times and the truck still doesn't stop properly. I'm told it stops better than any other new truck on the lot. BIG SAFTEY ISSUE!!! I'm told it is what it is and drive it, I refuse to drive an unsafe vehicle with myself or my family in the vehicle! The brakes have felt funny for a while, the truck has less than 6000 miles on it and has been back 3 times for the same issue.
Mfg Campaign: 11662188
Recall Date: May 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2024 Ram 2500. The contact stated while driving at various speeds, the steering wheel was aggressively pulling to the right. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was informed that the rear track bar, and the frame were faulty and needed to be replaced. The frame was repaired; however, the rear track bar was not replaced because the parts were not available. The contact was advised that only aftermarket parts were available; however, the contact declined to use aftermarket parts to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 50.
Corrective Action:
The contact owns a 2024 Ram 2500. The contact stated while driving at various speeds, the steering wheel was aggressively pulling to the right. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was informed that the rear track bar, and the frame were faulty and needed to be replaced. The frame was repaired; however, the rear track bar was not replaced because the parts were not available. The contact was advised that only aftermarket parts were available; however, the contact declined to use aftermarket parts to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 50.
Additional Notes:
The contact owns a 2024 Ram 2500. The contact stated while driving at various speeds, the steering wheel was aggressively pulling to the right. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was informed that the rear track bar, and the frame were faulty and needed to be replaced. The frame was repaired; however, the rear track bar was not replaced because the parts were not available. The contact was advised that only aftermarket parts were available; however, the contact declined to use aftermarket parts to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 50.
Mfg Campaign: 11656638
Recall Date: Apr 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11644073
Recall Date: Feb 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. Stellantis, not two days after receiving the Bosch report, denied all responsibility
Corrective Action:
Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. Stellantis, not two days after receiving the Bosch report, denied all responsibility
Additional Notes:
Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. Stellantis, not two days after receiving the Bosch report, denied all responsibility
Mfg Campaign: 11640753
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. Stellantis, not two days after receiving the Bosch report, denied all responsibility
Corrective Action:
Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. Stellantis, not two days after receiving the Bosch report, denied all responsibility
Additional Notes:
Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. Stellantis, not two days after receiving the Bosch report, denied all responsibility
Mfg Campaign: 11640753
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. Stellantis, not two days after receiving the Bosch report, denied all responsibility
Corrective Action:
Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. Stellantis, not two days after receiving the Bosch report, denied all responsibility
Additional Notes:
Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. Stellantis, not two days after receiving the Bosch report, denied all responsibility
Mfg Campaign: 11640753
Recall Date: Feb 4, 2025
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