Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 55B
Recall Date: Jun 6, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 13A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZA3
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z87
Recall Date: Aug 26, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z20
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y99
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y76
Recall Date: Oct 14, 2021
Consumer Complaints
217 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Service def see dealer and max 5mph in 150 miles. Traveling on I-40 from East Tn heading home. 225 miles to go. On a Friday afternoon. Called dealers in area none could look at it until Monday. Stressing about possibility of going into derate at 5mph on interstate and getting rear ended. Had to rent a car and take to a dealer 160 miles from home. Spoiled my vacation because of a false warning about def level. All that was wrong was the code needed to be cleared.
Corrective Action:
Service def see dealer and max 5mph in 150 miles. Traveling on I-40 from East Tn heading home. 225 miles to go. On a Friday afternoon. Called dealers in area none could look at it until Monday. Stressing about possibility of going into derate at 5mph on interstate and getting rear ended. Had to rent a car and take to a dealer 160 miles from home. Spoiled my vacation because of a false warning about def level. All that was wrong was the code needed to be cleared.
Additional Notes:
Service def see dealer and max 5mph in 150 miles. Traveling on I-40 from East Tn heading home. 225 miles to go. On a Friday afternoon. Called dealers in area none could look at it until Monday. Stressing about possibility of going into derate at 5mph on interstate and getting rear ended. Had to rent a car and take to a dealer 160 miles from home. Spoiled my vacation because of a false warning about def level. All that was wrong was the code needed to be cleared.
Mfg Campaign: 11558798
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11557237
Recall Date: Nov 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11557237
Recall Date: Nov 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This recall has NOT been fixed by the dealer since I had it there December 20, 2021 with the original recall Y76. I’ve received two more recalls for the Intake Air Grid Heater Relay 13A, have taken it in for service 2x now for it and am told still that parts are on back order. I’ve been told this since December 2021.
Corrective Action:
This recall has NOT been fixed by the dealer since I had it there December 20, 2021 with the original recall Y76. I’ve received two more recalls for the Intake Air Grid Heater Relay 13A, have taken it in for service 2x now for it and am told still that parts are on back order. I’ve been told this since December 2021.
Additional Notes:
This recall has NOT been fixed by the dealer since I had it there December 20, 2021 with the original recall Y76. I’ve received two more recalls for the Intake Air Grid Heater Relay 13A, have taken it in for service 2x now for it and am told still that parts are on back order. I’ve been told this since December 2021.
Mfg Campaign: 11556345
Recall Date: Nov 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Recall ZA3 Heavy Duty Truck Transmission Dipstick. I received this recall one year ago in November 2022. I called my dealer to get it in for service, they told me those were on back order for 3-6 months. I kept checking back with them in May 2023, and also in August 2023 and was told both times parts were still on back order. Still NOT fixed, and it’s really worrying!!
Corrective Action:
Recall ZA3 Heavy Duty Truck Transmission Dipstick. I received this recall one year ago in November 2022. I called my dealer to get it in for service, they told me those were on back order for 3-6 months. I kept checking back with them in May 2023, and also in August 2023 and was told both times parts were still on back order. Still NOT fixed, and it’s really worrying!!
Additional Notes:
Recall ZA3 Heavy Duty Truck Transmission Dipstick. I received this recall one year ago in November 2022. I called my dealer to get it in for service, they told me those were on back order for 3-6 months. I kept checking back with them in May 2023, and also in August 2023 and was told both times parts were still on back order. Still NOT fixed, and it’s really worrying!!
Mfg Campaign: 11556354
Recall Date: Nov 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Two fire related safety recalls ZA3 (10/22/2022) and 13A (2/9/2023) have yet to be resolved due to a lack of parts from the manufacturer with no date available as to the availability of required parts.
Corrective Action:
Two fire related safety recalls ZA3 (10/22/2022) and 13A (2/9/2023) have yet to be resolved due to a lack of parts from the manufacturer with no date available as to the availability of required parts.
Additional Notes:
Two fire related safety recalls ZA3 (10/22/2022) and 13A (2/9/2023) have yet to be resolved due to a lack of parts from the manufacturer with no date available as to the availability of required parts.
Mfg Campaign: 11554232
Recall Date: Nov 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Two fire related safety recalls ZA3 (10/22/2022) and 13A (2/9/2023) have yet to be resolved due to a lack of parts from the manufacturer with no date available as to the availability of required parts.
Corrective Action:
Two fire related safety recalls ZA3 (10/22/2022) and 13A (2/9/2023) have yet to be resolved due to a lack of parts from the manufacturer with no date available as to the availability of required parts.
Additional Notes:
Two fire related safety recalls ZA3 (10/22/2022) and 13A (2/9/2023) have yet to be resolved due to a lack of parts from the manufacturer with no date available as to the availability of required parts.
Mfg Campaign: 11554232
Recall Date: Nov 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
11/21 purchased a 2022 Ram 2500 Tradesman level 2. Have been experiencing multiple issues since the purchase. Here is the MOST concerning at this time: On February 11, 2023 was at a stop sign when it felt like the truck was hit from behind. Looked in rearview mirror and there was no vehicle behind me. Was able to get it into a dealer on March 2, 2023 to get checked out. They only drove for one mile and stated no issue. Also stated that since no error code showed on the computer, then there is not an issue. This intermittent issue continues with multiple visits to dealerships with the same outcome: they are not able to duplicate the issue and no code is showing on the computer. My safety concern is the truck could lurch forward and hit someone walking through an intersection or another vehicle that is stopped in front of me when an assured clear distance is not possible. Or someone could think traffic was moving forward and hit me from behind. Example: during rush hour traffic assured clear distance is left, but other drivers see that as an opening and pull in front of me. Also, not everyone leaves a safe distance between vehicles. It happened 2 times on my drive last night alone. Rush hour is stressful enough without the added issue of not trusting my truck to perform safely. No warning lights or gauges show up when the issue is happening. Have engaged with Stellantis Customer Care. Was informed by one customer care associate they had a case just like this one for another customer. They did not provide a resolution to this case.
Corrective Action:
11/21 purchased a 2022 Ram 2500 Tradesman level 2. Have been experiencing multiple issues since the purchase. Here is the MOST concerning at this time: On February 11, 2023 was at a stop sign when it felt like the truck was hit from behind. Looked in rearview mirror and there was no vehicle behind me. Was able to get it into a dealer on March 2, 2023 to get checked out. They only drove for one mile and stated no issue. Also stated that since no error code showed on the computer, then there is not an issue. This intermittent issue continues with multiple visits to dealerships with the same outcome: they are not able to duplicate the issue and no code is showing on the computer. My safety concern is the truck could lurch forward and hit someone walking through an intersection or another vehicle that is stopped in front of me when an assured clear distance is not possible. Or someone could think traffic was moving forward and hit me from behind. Example: during rush hour traffic assured clear distance is left, but other drivers see that as an opening and pull in front of me. Also, not everyone leaves a safe distance between vehicles. It happened 2 times on my drive last night alone. Rush hour is stressful enough without the added issue of not trusting my truck to perform safely. No warning lights or gauges show up when the issue is happening. Have engaged with Stellantis Customer Care. Was informed by one customer care associate they had a case just like this one for another customer. They did not provide a resolution to this case.
Additional Notes:
11/21 purchased a 2022 Ram 2500 Tradesman level 2. Have been experiencing multiple issues since the purchase. Here is the MOST concerning at this time: On February 11, 2023 was at a stop sign when it felt like the truck was hit from behind. Looked in rearview mirror and there was no vehicle behind me. Was able to get it into a dealer on March 2, 2023 to get checked out. They only drove for one mile and stated no issue. Also stated that since no error code showed on the computer, then there is not an issue. This intermittent issue continues with multiple visits to dealerships with the same outcome: they are not able to duplicate the issue and no code is showing on the computer. My safety concern is the truck could lurch forward and hit someone walking through an intersection or another vehicle that is stopped in front of me when an assured clear distance is not possible. Or someone could think traffic was moving forward and hit me from behind. Example: during rush hour traffic assured clear distance is left, but other drivers see that as an opening and pull in front of me. Also, not everyone leaves a safe distance between vehicles. It happened 2 times on my drive last night alone. Rush hour is stressful enough without the added issue of not trusting my truck to perform safely. No warning lights or gauges show up when the issue is happening. Have engaged with Stellantis Customer Care. Was informed by one customer care associate they had a case just like this one for another customer. They did not provide a resolution to this case.
Mfg Campaign: 11553953
Recall Date: Nov 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On 7/29/2023 was told my Rear Differential fluid was low by a non-dealer service provider. They stated no leak was detected, but the fluid was low and they topped it off as part of their stated service. In reviewing my previous oil changes performed at dealerships it states that only an inspection for a leak was done for differential units. Which leads me to believe that the truck came from the manufacturer with the reduced amount of fluid. This could still result in failed parts due to the unit not having the sufficient amount of lubricants for 33,000 miles. Which could lead to an accident involving myself and other vehicles. Each dealer now states that it is up to me to cover the cost of having it investigated due to it not being detected by a Ram Dealership. When, in truth, it would have never been found due to their "multi point inspection" parameters. The only time it would have been detected by a dealership is after a safety incident had already occurred.
Corrective Action:
On 7/29/2023 was told my Rear Differential fluid was low by a non-dealer service provider. They stated no leak was detected, but the fluid was low and they topped it off as part of their stated service. In reviewing my previous oil changes performed at dealerships it states that only an inspection for a leak was done for differential units. Which leads me to believe that the truck came from the manufacturer with the reduced amount of fluid. This could still result in failed parts due to the unit not having the sufficient amount of lubricants for 33,000 miles. Which could lead to an accident involving myself and other vehicles. Each dealer now states that it is up to me to cover the cost of having it investigated due to it not being detected by a Ram Dealership. When, in truth, it would have never been found due to their "multi point inspection" parameters. The only time it would have been detected by a dealership is after a safety incident had already occurred.
Additional Notes:
On 7/29/2023 was told my Rear Differential fluid was low by a non-dealer service provider. They stated no leak was detected, but the fluid was low and they topped it off as part of their stated service. In reviewing my previous oil changes performed at dealerships it states that only an inspection for a leak was done for differential units. Which leads me to believe that the truck came from the manufacturer with the reduced amount of fluid. This could still result in failed parts due to the unit not having the sufficient amount of lubricants for 33,000 miles. Which could lead to an accident involving myself and other vehicles. Each dealer now states that it is up to me to cover the cost of having it investigated due to it not being detected by a Ram Dealership. When, in truth, it would have never been found due to their "multi point inspection" parameters. The only time it would have been detected by a dealership is after a safety incident had already occurred.
Mfg Campaign: 11553962
Recall Date: Nov 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number 23V06000 (Electrical System) and 23V654000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number 23V06000 (Electrical System) and 23V654000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number 23V06000 (Electrical System) and 23V654000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11553762
Recall Date: Nov 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number 23V06000 (Electrical System) and 23V654000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number 23V06000 (Electrical System) and 23V654000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number 23V06000 (Electrical System) and 23V654000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11553762
Recall Date: Nov 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received a letter from FCA concerning recall 97A NHTSA recall 23V-654 and the directions for the recall suggest that I can do an OTA update or as the video linked in the recall suggest a download from [XXX] to correct this issue. I cannot get either resource to work to correct this issue described in the recall. This website and OTA updates for issues is a known problem with FCA products and suggests they do not care about correcting the metrics outlined in the recall. I would like for the file to be available or if they do not want them to be downloadable at least the OTA update system work or mail the files to the customer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I received a letter from FCA concerning recall 97A NHTSA recall 23V-654 and the directions for the recall suggest that I can do an OTA update or as the video linked in the recall suggest a download from [XXX] to correct this issue. I cannot get either resource to work to correct this issue described in the recall. This website and OTA updates for issues is a known problem with FCA products and suggests they do not care about correcting the metrics outlined in the recall. I would like for the file to be available or if they do not want them to be downloadable at least the OTA update system work or mail the files to the customer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I received a letter from FCA concerning recall 97A NHTSA recall 23V-654 and the directions for the recall suggest that I can do an OTA update or as the video linked in the recall suggest a download from [XXX] to correct this issue. I cannot get either resource to work to correct this issue described in the recall. This website and OTA updates for issues is a known problem with FCA products and suggests they do not care about correcting the metrics outlined in the recall. I would like for the file to be available or if they do not want them to be downloadable at least the OTA update system work or mail the files to the customer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11552775
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I received a letter from FCA concerning recall 97A NHTSA recall 23V-654 and the directions for the recall suggest that I can do an OTA update or as the video linked in the recall suggest a download from [XXX] to correct this issue. I cannot get either resource to work to correct this issue described in the recall. This website and OTA updates for issues is a known problem with FCA products and suggests they do not care about correcting the metrics outlined in the recall. I would like for the file to be available or if they do not want them to be downloadable at least the OTA update system work or mail the files to the customer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I received a letter from FCA concerning recall 97A NHTSA recall 23V-654 and the directions for the recall suggest that I can do an OTA update or as the video linked in the recall suggest a download from [XXX] to correct this issue. I cannot get either resource to work to correct this issue described in the recall. This website and OTA updates for issues is a known problem with FCA products and suggests they do not care about correcting the metrics outlined in the recall. I would like for the file to be available or if they do not want them to be downloadable at least the OTA update system work or mail the files to the customer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I received a letter from FCA concerning recall 97A NHTSA recall 23V-654 and the directions for the recall suggest that I can do an OTA update or as the video linked in the recall suggest a download from [XXX] to correct this issue. I cannot get either resource to work to correct this issue described in the recall. This website and OTA updates for issues is a known problem with FCA products and suggests they do not care about correcting the metrics outlined in the recall. I would like for the file to be available or if they do not want them to be downloadable at least the OTA update system work or mail the files to the customer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11552775
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System), 22V835000 (Power Train), and 22V904000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System), 22V835000 (Power Train), and 22V904000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System), 22V835000 (Power Train), and 22V904000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11552714
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System), 22V835000 (Power Train), and 22V904000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System), 22V835000 (Power Train), and 22V904000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System), 22V835000 (Power Train), and 22V904000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11552714
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System), 22V835000 (Power Train), and 22V904000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System), 22V835000 (Power Train), and 22V904000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System), 22V835000 (Power Train), and 22V904000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11552714
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11550819
Recall Date: Oct 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
the vehicle has been inspected by an independent engineer from Bosch, supplied by FCA (Fiat Chrysler Automobiles), it indicates that an expert assessment has been conducted. In this case, the following answers can be provided based on that information: 1. Components or systems that failed or malfunctioned: - Half shaft axle front left - Wheel assembly - Brake rotor disc - Suspension - Drive shaft - Transfer case - Right front axle shaft - Right front caliper - Right front caliper bolts 2. Availability for inspection upon request: The availability of the failed components for inspection may depend on the specific arrangements made between the vehicle owner and the independent engineer from Bosch. It is recommended to contact the engineer or FCA for further information regarding inspection availability. 3. Safety risks: Considering the multiple component failures mentioned, there is a significant safety risk not only to yourself but also to others. These failures can lead to loss of vehicle control, compromised braking, and potential accidents or collisions. 4. Confirmation by the independent engineer: Since the vehicle has been inspected by an independent engineer from Bosch, it suggests that the problems have been reproduced and confirmed. The engineer's evaluation should provide valuable insights into the nature and causes of the failures. 5. Inspection by manufacturer, police, insurance representative, or others: The information provided indicates that an independent engineer from Bosch, supplied by FCA, has inspected the vehicle. However, it is not specified whether the vehicle or its components have been inspected by other parties such as the manufacturer, police, or insurance representative. 6. Warning lamps, messages, or symptoms: Over the past months and throughout the last year, you have experienced multiple issues with the four-wheel drive system and e
Corrective Action:
the vehicle has been inspected by an independent engineer from Bosch, supplied by FCA (Fiat Chrysler Automobiles), it indicates that an expert assessment has been conducted. In this case, the following answers can be provided based on that information: 1. Components or systems that failed or malfunctioned: - Half shaft axle front left - Wheel assembly - Brake rotor disc - Suspension - Drive shaft - Transfer case - Right front axle shaft - Right front caliper - Right front caliper bolts 2. Availability for inspection upon request: The availability of the failed components for inspection may depend on the specific arrangements made between the vehicle owner and the independent engineer from Bosch. It is recommended to contact the engineer or FCA for further information regarding inspection availability. 3. Safety risks: Considering the multiple component failures mentioned, there is a significant safety risk not only to yourself but also to others. These failures can lead to loss of vehicle control, compromised braking, and potential accidents or collisions. 4. Confirmation by the independent engineer: Since the vehicle has been inspected by an independent engineer from Bosch, it suggests that the problems have been reproduced and confirmed. The engineer's evaluation should provide valuable insights into the nature and causes of the failures. 5. Inspection by manufacturer, police, insurance representative, or others: The information provided indicates that an independent engineer from Bosch, supplied by FCA, has inspected the vehicle. However, it is not specified whether the vehicle or its components have been inspected by other parties such as the manufacturer, police, or insurance representative. 6. Warning lamps, messages, or symptoms: Over the past months and throughout the last year, you have experienced multiple issues with the four-wheel drive system and e
Additional Notes:
the vehicle has been inspected by an independent engineer from Bosch, supplied by FCA (Fiat Chrysler Automobiles), it indicates that an expert assessment has been conducted. In this case, the following answers can be provided based on that information: 1. Components or systems that failed or malfunctioned: - Half shaft axle front left - Wheel assembly - Brake rotor disc - Suspension - Drive shaft - Transfer case - Right front axle shaft - Right front caliper - Right front caliper bolts 2. Availability for inspection upon request: The availability of the failed components for inspection may depend on the specific arrangements made between the vehicle owner and the independent engineer from Bosch. It is recommended to contact the engineer or FCA for further information regarding inspection availability. 3. Safety risks: Considering the multiple component failures mentioned, there is a significant safety risk not only to yourself but also to others. These failures can lead to loss of vehicle control, compromised braking, and potential accidents or collisions. 4. Confirmation by the independent engineer: Since the vehicle has been inspected by an independent engineer from Bosch, it suggests that the problems have been reproduced and confirmed. The engineer's evaluation should provide valuable insights into the nature and causes of the failures. 5. Inspection by manufacturer, police, insurance representative, or others: The information provided indicates that an independent engineer from Bosch, supplied by FCA, has inspected the vehicle. However, it is not specified whether the vehicle or its components have been inspected by other parties such as the manufacturer, police, or insurance representative. 6. Warning lamps, messages, or symptoms: Over the past months and throughout the last year, you have experienced multiple issues with the four-wheel drive system and e
Mfg Campaign: 11550722
Recall Date: Oct 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
the vehicle has been inspected by an independent engineer from Bosch, supplied by FCA (Fiat Chrysler Automobiles), it indicates that an expert assessment has been conducted. In this case, the following answers can be provided based on that information: 1. Components or systems that failed or malfunctioned: - Half shaft axle front left - Wheel assembly - Brake rotor disc - Suspension - Drive shaft - Transfer case - Right front axle shaft - Right front caliper - Right front caliper bolts 2. Availability for inspection upon request: The availability of the failed components for inspection may depend on the specific arrangements made between the vehicle owner and the independent engineer from Bosch. It is recommended to contact the engineer or FCA for further information regarding inspection availability. 3. Safety risks: Considering the multiple component failures mentioned, there is a significant safety risk not only to yourself but also to others. These failures can lead to loss of vehicle control, compromised braking, and potential accidents or collisions. 4. Confirmation by the independent engineer: Since the vehicle has been inspected by an independent engineer from Bosch, it suggests that the problems have been reproduced and confirmed. The engineer's evaluation should provide valuable insights into the nature and causes of the failures. 5. Inspection by manufacturer, police, insurance representative, or others: The information provided indicates that an independent engineer from Bosch, supplied by FCA, has inspected the vehicle. However, it is not specified whether the vehicle or its components have been inspected by other parties such as the manufacturer, police, or insurance representative. 6. Warning lamps, messages, or symptoms: Over the past months and throughout the last year, you have experienced multiple issues with the four-wheel drive system and e
Corrective Action:
the vehicle has been inspected by an independent engineer from Bosch, supplied by FCA (Fiat Chrysler Automobiles), it indicates that an expert assessment has been conducted. In this case, the following answers can be provided based on that information: 1. Components or systems that failed or malfunctioned: - Half shaft axle front left - Wheel assembly - Brake rotor disc - Suspension - Drive shaft - Transfer case - Right front axle shaft - Right front caliper - Right front caliper bolts 2. Availability for inspection upon request: The availability of the failed components for inspection may depend on the specific arrangements made between the vehicle owner and the independent engineer from Bosch. It is recommended to contact the engineer or FCA for further information regarding inspection availability. 3. Safety risks: Considering the multiple component failures mentioned, there is a significant safety risk not only to yourself but also to others. These failures can lead to loss of vehicle control, compromised braking, and potential accidents or collisions. 4. Confirmation by the independent engineer: Since the vehicle has been inspected by an independent engineer from Bosch, it suggests that the problems have been reproduced and confirmed. The engineer's evaluation should provide valuable insights into the nature and causes of the failures. 5. Inspection by manufacturer, police, insurance representative, or others: The information provided indicates that an independent engineer from Bosch, supplied by FCA, has inspected the vehicle. However, it is not specified whether the vehicle or its components have been inspected by other parties such as the manufacturer, police, or insurance representative. 6. Warning lamps, messages, or symptoms: Over the past months and throughout the last year, you have experienced multiple issues with the four-wheel drive system and e
Additional Notes:
the vehicle has been inspected by an independent engineer from Bosch, supplied by FCA (Fiat Chrysler Automobiles), it indicates that an expert assessment has been conducted. In this case, the following answers can be provided based on that information: 1. Components or systems that failed or malfunctioned: - Half shaft axle front left - Wheel assembly - Brake rotor disc - Suspension - Drive shaft - Transfer case - Right front axle shaft - Right front caliper - Right front caliper bolts 2. Availability for inspection upon request: The availability of the failed components for inspection may depend on the specific arrangements made between the vehicle owner and the independent engineer from Bosch. It is recommended to contact the engineer or FCA for further information regarding inspection availability. 3. Safety risks: Considering the multiple component failures mentioned, there is a significant safety risk not only to yourself but also to others. These failures can lead to loss of vehicle control, compromised braking, and potential accidents or collisions. 4. Confirmation by the independent engineer: Since the vehicle has been inspected by an independent engineer from Bosch, it suggests that the problems have been reproduced and confirmed. The engineer's evaluation should provide valuable insights into the nature and causes of the failures. 5. Inspection by manufacturer, police, insurance representative, or others: The information provided indicates that an independent engineer from Bosch, supplied by FCA, has inspected the vehicle. However, it is not specified whether the vehicle or its components have been inspected by other parties such as the manufacturer, police, or insurance representative. 6. Warning lamps, messages, or symptoms: Over the past months and throughout the last year, you have experienced multiple issues with the four-wheel drive system and e
Mfg Campaign: 11550722
Recall Date: Oct 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
the vehicle has been inspected by an independent engineer from Bosch, supplied by FCA (Fiat Chrysler Automobiles), it indicates that an expert assessment has been conducted. In this case, the following answers can be provided based on that information: 1. Components or systems that failed or malfunctioned: - Half shaft axle front left - Wheel assembly - Brake rotor disc - Suspension - Drive shaft - Transfer case - Right front axle shaft - Right front caliper - Right front caliper bolts 2. Availability for inspection upon request: The availability of the failed components for inspection may depend on the specific arrangements made between the vehicle owner and the independent engineer from Bosch. It is recommended to contact the engineer or FCA for further information regarding inspection availability. 3. Safety risks: Considering the multiple component failures mentioned, there is a significant safety risk not only to yourself but also to others. These failures can lead to loss of vehicle control, compromised braking, and potential accidents or collisions. 4. Confirmation by the independent engineer: Since the vehicle has been inspected by an independent engineer from Bosch, it suggests that the problems have been reproduced and confirmed. The engineer's evaluation should provide valuable insights into the nature and causes of the failures. 5. Inspection by manufacturer, police, insurance representative, or others: The information provided indicates that an independent engineer from Bosch, supplied by FCA, has inspected the vehicle. However, it is not specified whether the vehicle or its components have been inspected by other parties such as the manufacturer, police, or insurance representative. 6. Warning lamps, messages, or symptoms: Over the past months and throughout the last year, you have experienced multiple issues with the four-wheel drive system and e
Corrective Action:
the vehicle has been inspected by an independent engineer from Bosch, supplied by FCA (Fiat Chrysler Automobiles), it indicates that an expert assessment has been conducted. In this case, the following answers can be provided based on that information: 1. Components or systems that failed or malfunctioned: - Half shaft axle front left - Wheel assembly - Brake rotor disc - Suspension - Drive shaft - Transfer case - Right front axle shaft - Right front caliper - Right front caliper bolts 2. Availability for inspection upon request: The availability of the failed components for inspection may depend on the specific arrangements made between the vehicle owner and the independent engineer from Bosch. It is recommended to contact the engineer or FCA for further information regarding inspection availability. 3. Safety risks: Considering the multiple component failures mentioned, there is a significant safety risk not only to yourself but also to others. These failures can lead to loss of vehicle control, compromised braking, and potential accidents or collisions. 4. Confirmation by the independent engineer: Since the vehicle has been inspected by an independent engineer from Bosch, it suggests that the problems have been reproduced and confirmed. The engineer's evaluation should provide valuable insights into the nature and causes of the failures. 5. Inspection by manufacturer, police, insurance representative, or others: The information provided indicates that an independent engineer from Bosch, supplied by FCA, has inspected the vehicle. However, it is not specified whether the vehicle or its components have been inspected by other parties such as the manufacturer, police, or insurance representative. 6. Warning lamps, messages, or symptoms: Over the past months and throughout the last year, you have experienced multiple issues with the four-wheel drive system and e
Additional Notes:
the vehicle has been inspected by an independent engineer from Bosch, supplied by FCA (Fiat Chrysler Automobiles), it indicates that an expert assessment has been conducted. In this case, the following answers can be provided based on that information: 1. Components or systems that failed or malfunctioned: - Half shaft axle front left - Wheel assembly - Brake rotor disc - Suspension - Drive shaft - Transfer case - Right front axle shaft - Right front caliper - Right front caliper bolts 2. Availability for inspection upon request: The availability of the failed components for inspection may depend on the specific arrangements made between the vehicle owner and the independent engineer from Bosch. It is recommended to contact the engineer or FCA for further information regarding inspection availability. 3. Safety risks: Considering the multiple component failures mentioned, there is a significant safety risk not only to yourself but also to others. These failures can lead to loss of vehicle control, compromised braking, and potential accidents or collisions. 4. Confirmation by the independent engineer: Since the vehicle has been inspected by an independent engineer from Bosch, it suggests that the problems have been reproduced and confirmed. The engineer's evaluation should provide valuable insights into the nature and causes of the failures. 5. Inspection by manufacturer, police, insurance representative, or others: The information provided indicates that an independent engineer from Bosch, supplied by FCA, has inspected the vehicle. However, it is not specified whether the vehicle or its components have been inspected by other parties such as the manufacturer, police, or insurance representative. 6. Warning lamps, messages, or symptoms: Over the past months and throughout the last year, you have experienced multiple issues with the four-wheel drive system and e
Mfg Campaign: 11550722
Recall Date: Oct 18, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury