Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
During normal operation the ABS, Traction control and electronic braking system warning lights came on. Now when i am driving the Service electronic braking system lights will come on and off intermittently. Some times if i hit a bump it will come on briefly. My cruise control does not work and from what I've read my 4 wheel drive may not work. I live in the snow belt and use this truck as primary transportation as well as plowing snow and for our business. Im told this can be a brake module. I only have 40000 miles on my 2018 ram big horn. should not be having these safety problems.
Corrective Action:
During normal operation the ABS, Traction control and electronic braking system warning lights came on. Now when i am driving the Service electronic braking system lights will come on and off intermittently. Some times if i hit a bump it will come on briefly. My cruise control does not work and from what I've read my 4 wheel drive may not work. I live in the snow belt and use this truck as primary transportation as well as plowing snow and for our business. Im told this can be a brake module. I only have 40000 miles on my 2018 ram big horn. should not be having these safety problems.
Additional Notes:
During normal operation the ABS, Traction control and electronic braking system warning lights came on. Now when i am driving the Service electronic braking system lights will come on and off intermittently. Some times if i hit a bump it will come on briefly. My cruise control does not work and from what I've read my 4 wheel drive may not work. I live in the snow belt and use this truck as primary transportation as well as plowing snow and for our business. Im told this can be a brake module. I only have 40000 miles on my 2018 ram big horn. should not be having these safety problems.
Mfg Campaign: 11555154
Recall Date: Nov 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
During normal operation the ABS, Traction control and electronic braking system warning lights came on. Now when i am driving the Service electronic braking system lights will come on and off intermittently. Some times if i hit a bump it will come on briefly. My cruise control does not work and from what I've read my 4 wheel drive may not work. I live in the snow belt and use this truck as primary transportation as well as plowing snow and for our business. Im told this can be a brake module. I only have 40000 miles on my 2018 ram big horn. should not be having these safety problems.
Corrective Action:
During normal operation the ABS, Traction control and electronic braking system warning lights came on. Now when i am driving the Service electronic braking system lights will come on and off intermittently. Some times if i hit a bump it will come on briefly. My cruise control does not work and from what I've read my 4 wheel drive may not work. I live in the snow belt and use this truck as primary transportation as well as plowing snow and for our business. Im told this can be a brake module. I only have 40000 miles on my 2018 ram big horn. should not be having these safety problems.
Additional Notes:
During normal operation the ABS, Traction control and electronic braking system warning lights came on. Now when i am driving the Service electronic braking system lights will come on and off intermittently. Some times if i hit a bump it will come on briefly. My cruise control does not work and from what I've read my 4 wheel drive may not work. I live in the snow belt and use this truck as primary transportation as well as plowing snow and for our business. Im told this can be a brake module. I only have 40000 miles on my 2018 ram big horn. should not be having these safety problems.
Mfg Campaign: 11555154
Recall Date: Nov 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
warning lamp repeadly blinds on dashboard to service abs brake system. turns out this is a common problem with the ram abs control module going bad. this is confirmed by dodge dealership and there's a long waiting list for the replacement part. driving with afaulty abs module results in poor braking performance.
Corrective Action:
warning lamp repeadly blinds on dashboard to service abs brake system. turns out this is a common problem with the ram abs control module going bad. this is confirmed by dodge dealership and there's a long waiting list for the replacement part. driving with afaulty abs module results in poor braking performance.
Additional Notes:
warning lamp repeadly blinds on dashboard to service abs brake system. turns out this is a common problem with the ram abs control module going bad. this is confirmed by dodge dealership and there's a long waiting list for the replacement part. driving with afaulty abs module results in poor braking performance.
Mfg Campaign: 11555160
Recall Date: Nov 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While normal driving of my 2018 Ram 2500, I began to get random audible warnings, service anti-lock brake and service traction control system dash lights. The lights would flicker on and off and warning chime would 'bing" numerous times. This caused the cruise control to shut off while doing 65mph. Some drives I would get nothing, others would be a solid 5 minutes of flashing and chiming. Scan tool identified the C0020-01 DTC. ABS pump motor control general electrical failure. Appointment was made at local RAM dealer and I was told that the parts are unavailable and on national backorder. I am now uncertain driving the truck as I do not know if the brakes could go out randomly or fail completely. Upon researching this fault, it seems to be a very common issue with the 2018 Ram trucks.
Corrective Action:
While normal driving of my 2018 Ram 2500, I began to get random audible warnings, service anti-lock brake and service traction control system dash lights. The lights would flicker on and off and warning chime would 'bing" numerous times. This caused the cruise control to shut off while doing 65mph. Some drives I would get nothing, others would be a solid 5 minutes of flashing and chiming. Scan tool identified the C0020-01 DTC. ABS pump motor control general electrical failure. Appointment was made at local RAM dealer and I was told that the parts are unavailable and on national backorder. I am now uncertain driving the truck as I do not know if the brakes could go out randomly or fail completely. Upon researching this fault, it seems to be a very common issue with the 2018 Ram trucks.
Additional Notes:
While normal driving of my 2018 Ram 2500, I began to get random audible warnings, service anti-lock brake and service traction control system dash lights. The lights would flicker on and off and warning chime would 'bing" numerous times. This caused the cruise control to shut off while doing 65mph. Some drives I would get nothing, others would be a solid 5 minutes of flashing and chiming. Scan tool identified the C0020-01 DTC. ABS pump motor control general electrical failure. Appointment was made at local RAM dealer and I was told that the parts are unavailable and on national backorder. I am now uncertain driving the truck as I do not know if the brakes could go out randomly or fail completely. Upon researching this fault, it seems to be a very common issue with the 2018 Ram trucks.
Mfg Campaign: 11554861
Recall Date: Nov 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While normal driving of my 2018 Ram 2500, I began to get random audible warnings, service anti-lock brake and service traction control system dash lights. The lights would flicker on and off and warning chime would 'bing" numerous times. This caused the cruise control to shut off while doing 65mph. Some drives I would get nothing, others would be a solid 5 minutes of flashing and chiming. Scan tool identified the C0020-01 DTC. ABS pump motor control general electrical failure. Appointment was made at local RAM dealer and I was told that the parts are unavailable and on national backorder. I am now uncertain driving the truck as I do not know if the brakes could go out randomly or fail completely. Upon researching this fault, it seems to be a very common issue with the 2018 Ram trucks.
Corrective Action:
While normal driving of my 2018 Ram 2500, I began to get random audible warnings, service anti-lock brake and service traction control system dash lights. The lights would flicker on and off and warning chime would 'bing" numerous times. This caused the cruise control to shut off while doing 65mph. Some drives I would get nothing, others would be a solid 5 minutes of flashing and chiming. Scan tool identified the C0020-01 DTC. ABS pump motor control general electrical failure. Appointment was made at local RAM dealer and I was told that the parts are unavailable and on national backorder. I am now uncertain driving the truck as I do not know if the brakes could go out randomly or fail completely. Upon researching this fault, it seems to be a very common issue with the 2018 Ram trucks.
Additional Notes:
While normal driving of my 2018 Ram 2500, I began to get random audible warnings, service anti-lock brake and service traction control system dash lights. The lights would flicker on and off and warning chime would 'bing" numerous times. This caused the cruise control to shut off while doing 65mph. Some drives I would get nothing, others would be a solid 5 minutes of flashing and chiming. Scan tool identified the C0020-01 DTC. ABS pump motor control general electrical failure. Appointment was made at local RAM dealer and I was told that the parts are unavailable and on national backorder. I am now uncertain driving the truck as I do not know if the brakes could go out randomly or fail completely. Upon researching this fault, it seems to be a very common issue with the 2018 Ram trucks.
Mfg Campaign: 11554861
Recall Date: Nov 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Anti=Lock Brake System- Hydraulic Control Unit. I bought this truck new. HCU has already been replaced once while truck was under warranty. Unit has failed again. I have been driving and trailering with a faulted ABS system since 10/22. Been to dealer for repair. No replacement units available.????? And it is constantly ding donging on/off as it faults. Can not trade it in with the fault. 70k$$$ truck! They should buy it back if they cant provide a solution or parts. And they expect me to pay for it if it is repaired a second time. Said 1st replacement warranty ended with the truck warranty. I have worked for a top automotive fuel injector/ABS Module manufacturer for the past 28yrs and I can tell you- This Is Not Acceptable.
Corrective Action:
Anti=Lock Brake System- Hydraulic Control Unit. I bought this truck new. HCU has already been replaced once while truck was under warranty. Unit has failed again. I have been driving and trailering with a faulted ABS system since 10/22. Been to dealer for repair. No replacement units available.????? And it is constantly ding donging on/off as it faults. Can not trade it in with the fault. 70k$$$ truck! They should buy it back if they cant provide a solution or parts. And they expect me to pay for it if it is repaired a second time. Said 1st replacement warranty ended with the truck warranty. I have worked for a top automotive fuel injector/ABS Module manufacturer for the past 28yrs and I can tell you- This Is Not Acceptable.
Additional Notes:
Anti=Lock Brake System- Hydraulic Control Unit. I bought this truck new. HCU has already been replaced once while truck was under warranty. Unit has failed again. I have been driving and trailering with a faulted ABS system since 10/22. Been to dealer for repair. No replacement units available.????? And it is constantly ding donging on/off as it faults. Can not trade it in with the fault. 70k$$$ truck! They should buy it back if they cant provide a solution or parts. And they expect me to pay for it if it is repaired a second time. Said 1st replacement warranty ended with the truck warranty. I have worked for a top automotive fuel injector/ABS Module manufacturer for the past 28yrs and I can tell you- This Is Not Acceptable.
Mfg Campaign: 11554708
Recall Date: Nov 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Anti-lock brake / traction control lights come with audible chime. Message reads service anti-lock brakes and service electronic brakes. Problem is intermittent with light coming on for a duration then going out and clearing message center. At times, the warning lights turn on and off rapidly giving multiple audible tones. Activation of light causes deactivation of cruise control. At highway speeds - rapid deceleration occurs. Unknown if the anti-lock brake or traction control will function while light is on. This will be the second time this issue has occurred. First time repair was covered under warranty for same issue. Diagnostic’s performed at authorized Ram dealer (10/27/2023) (Approx. 48500 mile's) indicates issue with Anti-lock brake control and Anti-lock brake module. Remedy - replace defective parts with: 68143491AB Control: Anti-Lock Brake 68347098AB Module: Anti-lock brake Total cost to repair: 1478.25 Dealer states that no factory warranty on this repair. Parts not available until February 21st 2024
Corrective Action:
Anti-lock brake / traction control lights come with audible chime. Message reads service anti-lock brakes and service electronic brakes. Problem is intermittent with light coming on for a duration then going out and clearing message center. At times, the warning lights turn on and off rapidly giving multiple audible tones. Activation of light causes deactivation of cruise control. At highway speeds - rapid deceleration occurs. Unknown if the anti-lock brake or traction control will function while light is on. This will be the second time this issue has occurred. First time repair was covered under warranty for same issue. Diagnostic’s performed at authorized Ram dealer (10/27/2023) (Approx. 48500 mile's) indicates issue with Anti-lock brake control and Anti-lock brake module. Remedy - replace defective parts with: 68143491AB Control: Anti-Lock Brake 68347098AB Module: Anti-lock brake Total cost to repair: 1478.25 Dealer states that no factory warranty on this repair. Parts not available until February 21st 2024
Additional Notes:
Anti-lock brake / traction control lights come with audible chime. Message reads service anti-lock brakes and service electronic brakes. Problem is intermittent with light coming on for a duration then going out and clearing message center. At times, the warning lights turn on and off rapidly giving multiple audible tones. Activation of light causes deactivation of cruise control. At highway speeds - rapid deceleration occurs. Unknown if the anti-lock brake or traction control will function while light is on. This will be the second time this issue has occurred. First time repair was covered under warranty for same issue. Diagnostic’s performed at authorized Ram dealer (10/27/2023) (Approx. 48500 mile's) indicates issue with Anti-lock brake control and Anti-lock brake module. Remedy - replace defective parts with: 68143491AB Control: Anti-Lock Brake 68347098AB Module: Anti-lock brake Total cost to repair: 1478.25 Dealer states that no factory warranty on this repair. Parts not available until February 21st 2024
Mfg Campaign: 11554738
Recall Date: Nov 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Anti-lock brake / traction control lights come with audible chime. Message reads service anti-lock brakes and service electronic brakes. Problem is intermittent with light coming on for a duration then going out and clearing message center. At times, the warning lights turn on and off rapidly giving multiple audible tones. Activation of light causes deactivation of cruise control. At highway speeds - rapid deceleration occurs. Unknown if the anti-lock brake or traction control will function while light is on. This will be the second time this issue has occurred. First time repair was covered under warranty for same issue. Diagnostic’s performed at authorized Ram dealer (10/27/2023) (Approx. 48500 mile's) indicates issue with Anti-lock brake control and Anti-lock brake module. Remedy - replace defective parts with: 68143491AB Control: Anti-Lock Brake 68347098AB Module: Anti-lock brake Total cost to repair: 1478.25 Dealer states that no factory warranty on this repair. Parts not available until February 21st 2024
Corrective Action:
Anti-lock brake / traction control lights come with audible chime. Message reads service anti-lock brakes and service electronic brakes. Problem is intermittent with light coming on for a duration then going out and clearing message center. At times, the warning lights turn on and off rapidly giving multiple audible tones. Activation of light causes deactivation of cruise control. At highway speeds - rapid deceleration occurs. Unknown if the anti-lock brake or traction control will function while light is on. This will be the second time this issue has occurred. First time repair was covered under warranty for same issue. Diagnostic’s performed at authorized Ram dealer (10/27/2023) (Approx. 48500 mile's) indicates issue with Anti-lock brake control and Anti-lock brake module. Remedy - replace defective parts with: 68143491AB Control: Anti-Lock Brake 68347098AB Module: Anti-lock brake Total cost to repair: 1478.25 Dealer states that no factory warranty on this repair. Parts not available until February 21st 2024
Additional Notes:
Anti-lock brake / traction control lights come with audible chime. Message reads service anti-lock brakes and service electronic brakes. Problem is intermittent with light coming on for a duration then going out and clearing message center. At times, the warning lights turn on and off rapidly giving multiple audible tones. Activation of light causes deactivation of cruise control. At highway speeds - rapid deceleration occurs. Unknown if the anti-lock brake or traction control will function while light is on. This will be the second time this issue has occurred. First time repair was covered under warranty for same issue. Diagnostic’s performed at authorized Ram dealer (10/27/2023) (Approx. 48500 mile's) indicates issue with Anti-lock brake control and Anti-lock brake module. Remedy - replace defective parts with: 68143491AB Control: Anti-Lock Brake 68347098AB Module: Anti-lock brake Total cost to repair: 1478.25 Dealer states that no factory warranty on this repair. Parts not available until February 21st 2024
Mfg Campaign: 11554738
Recall Date: Nov 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Anti-lock brake / traction control lights come with audible chime. Message reads service anti-lock brakes and service electronic brakes. Problem is intermittent with light coming on for a duration then going out and clearing message center. At times, the warning lights turn on and off rapidly giving multiple audible tones. Activation of light causes deactivation of cruise control. At highway speeds - rapid deceleration occurs. Unknown if the anti-lock brake or traction control will function while light is on. This will be the second time this issue has occurred. First time repair was covered under warranty for same issue. Diagnostic’s performed at authorized Ram dealer (10/27/2023) (Approx. 48500 mile's) indicates issue with Anti-lock brake control and Anti-lock brake module. Remedy - replace defective parts with: 68143491AB Control: Anti-Lock Brake 68347098AB Module: Anti-lock brake Total cost to repair: 1478.25 Dealer states that no factory warranty on this repair. Parts not available until February 21st 2024
Corrective Action:
Anti-lock brake / traction control lights come with audible chime. Message reads service anti-lock brakes and service electronic brakes. Problem is intermittent with light coming on for a duration then going out and clearing message center. At times, the warning lights turn on and off rapidly giving multiple audible tones. Activation of light causes deactivation of cruise control. At highway speeds - rapid deceleration occurs. Unknown if the anti-lock brake or traction control will function while light is on. This will be the second time this issue has occurred. First time repair was covered under warranty for same issue. Diagnostic’s performed at authorized Ram dealer (10/27/2023) (Approx. 48500 mile's) indicates issue with Anti-lock brake control and Anti-lock brake module. Remedy - replace defective parts with: 68143491AB Control: Anti-Lock Brake 68347098AB Module: Anti-lock brake Total cost to repair: 1478.25 Dealer states that no factory warranty on this repair. Parts not available until February 21st 2024
Additional Notes:
Anti-lock brake / traction control lights come with audible chime. Message reads service anti-lock brakes and service electronic brakes. Problem is intermittent with light coming on for a duration then going out and clearing message center. At times, the warning lights turn on and off rapidly giving multiple audible tones. Activation of light causes deactivation of cruise control. At highway speeds - rapid deceleration occurs. Unknown if the anti-lock brake or traction control will function while light is on. This will be the second time this issue has occurred. First time repair was covered under warranty for same issue. Diagnostic’s performed at authorized Ram dealer (10/27/2023) (Approx. 48500 mile's) indicates issue with Anti-lock brake control and Anti-lock brake module. Remedy - replace defective parts with: 68143491AB Control: Anti-Lock Brake 68347098AB Module: Anti-lock brake Total cost to repair: 1478.25 Dealer states that no factory warranty on this repair. Parts not available until February 21st 2024
Mfg Campaign: 11554738
Recall Date: Nov 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving the truck my ABS, Traction Control and red brake symbol come on the dash as a warning. The vehicle once this happens no longer can utilize cruise control nor its ABS system during hard braking. This problem began intermittently and has become permanent. Dealerships are unable to get parts for repair.
Corrective Action:
While driving the truck my ABS, Traction Control and red brake symbol come on the dash as a warning. The vehicle once this happens no longer can utilize cruise control nor its ABS system during hard braking. This problem began intermittently and has become permanent. Dealerships are unable to get parts for repair.
Additional Notes:
While driving the truck my ABS, Traction Control and red brake symbol come on the dash as a warning. The vehicle once this happens no longer can utilize cruise control nor its ABS system during hard braking. This problem began intermittently and has become permanent. Dealerships are unable to get parts for repair.
Mfg Campaign: 11554616
Recall Date: Nov 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the truck my ABS, Traction Control and red brake symbol come on the dash as a warning. The vehicle once this happens no longer can utilize cruise control nor its ABS system during hard braking. This problem began intermittently and has become permanent. Dealerships are unable to get parts for repair.
Corrective Action:
While driving the truck my ABS, Traction Control and red brake symbol come on the dash as a warning. The vehicle once this happens no longer can utilize cruise control nor its ABS system during hard braking. This problem began intermittently and has become permanent. Dealerships are unable to get parts for repair.
Additional Notes:
While driving the truck my ABS, Traction Control and red brake symbol come on the dash as a warning. The vehicle once this happens no longer can utilize cruise control nor its ABS system during hard braking. This problem began intermittently and has become permanent. Dealerships are unable to get parts for repair.
Mfg Campaign: 11554616
Recall Date: Nov 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving my vehicle and a car in front of me stopped at a traffic light. I attempted to brake my truck to stop the vehicle and I only had limited braking power and hit the vehicle n front of me. I had been experiencing intermittent ABS and Traction Control lights and I had a mechanic check all the wheel sensors and replaced one sensor that was damaged when the sensors were checked and cleaned. I had no indicator lights on prior to the crash and the ABS and Traction Control lights were illuminated after the crash. This was verified by the officer onsite at the crash.
Corrective Action:
I was driving my vehicle and a car in front of me stopped at a traffic light. I attempted to brake my truck to stop the vehicle and I only had limited braking power and hit the vehicle n front of me. I had been experiencing intermittent ABS and Traction Control lights and I had a mechanic check all the wheel sensors and replaced one sensor that was damaged when the sensors were checked and cleaned. I had no indicator lights on prior to the crash and the ABS and Traction Control lights were illuminated after the crash. This was verified by the officer onsite at the crash.
Additional Notes:
I was driving my vehicle and a car in front of me stopped at a traffic light. I attempted to brake my truck to stop the vehicle and I only had limited braking power and hit the vehicle n front of me. I had been experiencing intermittent ABS and Traction Control lights and I had a mechanic check all the wheel sensors and replaced one sensor that was damaged when the sensors were checked and cleaned. I had no indicator lights on prior to the crash and the ABS and Traction Control lights were illuminated after the crash. This was verified by the officer onsite at the crash.
Mfg Campaign: 11554654
Recall Date: Nov 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS control module is bad. Makes abs and traction control lights blink on and off erratically. Have had it replaced over a year ago under warranty for the same problem. Now it's doing it again and was told part wasn't going to be available tell February of 2024.
Corrective Action:
ABS control module is bad. Makes abs and traction control lights blink on and off erratically. Have had it replaced over a year ago under warranty for the same problem. Now it's doing it again and was told part wasn't going to be available tell February of 2024.
Additional Notes:
ABS control module is bad. Makes abs and traction control lights blink on and off erratically. Have had it replaced over a year ago under warranty for the same problem. Now it's doing it again and was told part wasn't going to be available tell February of 2024.
Mfg Campaign: 11554663
Recall Date: Nov 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ABS control module is bad. Makes abs and traction control lights blink on and off erratically. Have had it replaced over a year ago under warranty for the same problem. Now it's doing it again and was told part wasn't going to be available tell February of 2024.
Corrective Action:
ABS control module is bad. Makes abs and traction control lights blink on and off erratically. Have had it replaced over a year ago under warranty for the same problem. Now it's doing it again and was told part wasn't going to be available tell February of 2024.
Additional Notes:
ABS control module is bad. Makes abs and traction control lights blink on and off erratically. Have had it replaced over a year ago under warranty for the same problem. Now it's doing it again and was told part wasn't going to be available tell February of 2024.
Mfg Campaign: 11554663
Recall Date: Nov 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction Control lights coming on at random times. With Code C0020-01 Failure in pump motor control circuit.
Corrective Action:
ABS and Traction Control lights coming on at random times. With Code C0020-01 Failure in pump motor control circuit.
Additional Notes:
ABS and Traction Control lights coming on at random times. With Code C0020-01 Failure in pump motor control circuit.
Mfg Campaign: 11554521
Recall Date: Nov 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I own a 2018 Dodge Ram 2500 with Cummings. My dashboard Anti-Lock Brake lights flash on and off and sometimes stays on and always turns off my cruise control. I’ve called the Ram dealers and they tell me the Anti-lock Brake System Module is on back order till next year. I’m nervous about my life and others on the highway who are driving with me. Can you HELP me. I have not been involved in a car accident yet but easily can happen [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I own a 2018 Dodge Ram 2500 with Cummings. My dashboard Anti-Lock Brake lights flash on and off and sometimes stays on and always turns off my cruise control. I’ve called the Ram dealers and they tell me the Anti-lock Brake System Module is on back order till next year. I’m nervous about my life and others on the highway who are driving with me. Can you HELP me. I have not been involved in a car accident yet but easily can happen [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I own a 2018 Dodge Ram 2500 with Cummings. My dashboard Anti-Lock Brake lights flash on and off and sometimes stays on and always turns off my cruise control. I’ve called the Ram dealers and they tell me the Anti-lock Brake System Module is on back order till next year. I’m nervous about my life and others on the highway who are driving with me. Can you HELP me. I have not been involved in a car accident yet but easily can happen [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11554599
Recall Date: Nov 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am getting an ABS sensor warning that was previously fixed 3 years ago under warranty but is now resurfacing. It is a constant alarm that prevents the cruise control from engaging.
Corrective Action:
I am getting an ABS sensor warning that was previously fixed 3 years ago under warranty but is now resurfacing. It is a constant alarm that prevents the cruise control from engaging.
Additional Notes:
I am getting an ABS sensor warning that was previously fixed 3 years ago under warranty but is now resurfacing. It is a constant alarm that prevents the cruise control from engaging.
Mfg Campaign: 11554295
Recall Date: Nov 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am getting an ABS sensor warning that was previously fixed 3 years ago under warranty but is now resurfacing. It is a constant alarm that prevents the cruise control from engaging.
Corrective Action:
I am getting an ABS sensor warning that was previously fixed 3 years ago under warranty but is now resurfacing. It is a constant alarm that prevents the cruise control from engaging.
Additional Notes:
I am getting an ABS sensor warning that was previously fixed 3 years ago under warranty but is now resurfacing. It is a constant alarm that prevents the cruise control from engaging.
Mfg Campaign: 11554295
Recall Date: Nov 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent dash flashing of ABS and "service electronic brakes" messages tied to known HCU/ABS module fault/failure. C002-01 code. Driving over light bumps trigger lights on/off. Dealership told me to ignore lights and code.
Corrective Action:
Intermittent dash flashing of ABS and "service electronic brakes" messages tied to known HCU/ABS module fault/failure. C002-01 code. Driving over light bumps trigger lights on/off. Dealership told me to ignore lights and code.
Additional Notes:
Intermittent dash flashing of ABS and "service electronic brakes" messages tied to known HCU/ABS module fault/failure. C002-01 code. Driving over light bumps trigger lights on/off. Dealership told me to ignore lights and code.
Mfg Campaign: 11554334
Recall Date: Nov 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Intermittent dash flashing of ABS and "service electronic brakes" messages tied to known HCU/ABS module fault/failure. C002-01 code. Driving over light bumps trigger lights on/off. Dealership told me to ignore lights and code.
Corrective Action:
Intermittent dash flashing of ABS and "service electronic brakes" messages tied to known HCU/ABS module fault/failure. C002-01 code. Driving over light bumps trigger lights on/off. Dealership told me to ignore lights and code.
Additional Notes:
Intermittent dash flashing of ABS and "service electronic brakes" messages tied to known HCU/ABS module fault/failure. C002-01 code. Driving over light bumps trigger lights on/off. Dealership told me to ignore lights and code.
Mfg Campaign: 11554334
Recall Date: Nov 9, 2023
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