RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11576014 Other
Mar 7, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I keep getting an Electronic Brake Service message and ABS message that randomly starts dinging and popping up on my display that also disables my cruise control. This obviously is a known issue and I would like to know what is being done to correct this. I have read several and seen over 3000 reports of this problem so why is it not being addressed to make our vehicles safer when it is a known fault. We travel with our camper and travel baseball all summer long and this is not acceptable when it comes to my family or the safety of others on the road around me.

Corrective Action:

I keep getting an Electronic Brake Service message and ABS message that randomly starts dinging and popping up on my display that also disables my cruise control. This obviously is a known issue and I would like to know what is being done to correct this. I have read several and seen over 3000 reports of this problem so why is it not being addressed to make our vehicles safer when it is a known fault. We travel with our camper and travel baseball all summer long and this is not acceptable when it comes to my family or the safety of others on the road around me.

Additional Notes:

I keep getting an Electronic Brake Service message and ABS message that randomly starts dinging and popping up on my display that also disables my cruise control. This obviously is a known issue and I would like to know what is being done to correct this. I have read several and seen over 3000 reports of this problem so why is it not being addressed to make our vehicles safer when it is a known fault. We travel with our camper and travel baseball all summer long and this is not acceptable when it comes to my family or the safety of others on the road around me.

Manufacturer: RAM
Mfg Campaign: 11576014
Notice Date: Mar 7, 2024
Recall Date: Mar 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11576014 Other
Mar 7, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

I keep getting an Electronic Brake Service message and ABS message that randomly starts dinging and popping up on my display that also disables my cruise control. This obviously is a known issue and I would like to know what is being done to correct this. I have read several and seen over 3000 reports of this problem so why is it not being addressed to make our vehicles safer when it is a known fault. We travel with our camper and travel baseball all summer long and this is not acceptable when it comes to my family or the safety of others on the road around me.

Corrective Action:

I keep getting an Electronic Brake Service message and ABS message that randomly starts dinging and popping up on my display that also disables my cruise control. This obviously is a known issue and I would like to know what is being done to correct this. I have read several and seen over 3000 reports of this problem so why is it not being addressed to make our vehicles safer when it is a known fault. We travel with our camper and travel baseball all summer long and this is not acceptable when it comes to my family or the safety of others on the road around me.

Additional Notes:

I keep getting an Electronic Brake Service message and ABS message that randomly starts dinging and popping up on my display that also disables my cruise control. This obviously is a known issue and I would like to know what is being done to correct this. I have read several and seen over 3000 reports of this problem so why is it not being addressed to make our vehicles safer when it is a known fault. We travel with our camper and travel baseball all summer long and this is not acceptable when it comes to my family or the safety of others on the road around me.

Manufacturer: RAM
Mfg Campaign: 11576014
Notice Date: Mar 7, 2024
Recall Date: Mar 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11576035 Other
Mar 7, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light is on and the ABS Controller has already been changed out twice. Its unsafe braking conditions for myself and the public especially in poor weather conditions or towing.

Corrective Action:

ABS light is on and the ABS Controller has already been changed out twice. Its unsafe braking conditions for myself and the public especially in poor weather conditions or towing.

Additional Notes:

ABS light is on and the ABS Controller has already been changed out twice. Its unsafe braking conditions for myself and the public especially in poor weather conditions or towing.

Manufacturer: RAM
Mfg Campaign: 11576035
Notice Date: Mar 7, 2024
Recall Date: Mar 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11576069 Other
Mar 7, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My 2018 RAM 2500 pickup displays these messages "Service Electronic Braking System" and "Service ABS Braking System". The cruise control and the Electronic stabilization system stop working when the messages displays. I am afraid to drive the truck as no ABS or electronic braking makes the truck unsafe to dive. The dealer says the HCU needs to be replaced but the replacement is being redesigned and is not ready. The truck has been parked for over a year. Why hasn't there been a recall on this issue? The truck is unsafe to drive.

Corrective Action:

My 2018 RAM 2500 pickup displays these messages "Service Electronic Braking System" and "Service ABS Braking System". The cruise control and the Electronic stabilization system stop working when the messages displays. I am afraid to drive the truck as no ABS or electronic braking makes the truck unsafe to dive. The dealer says the HCU needs to be replaced but the replacement is being redesigned and is not ready. The truck has been parked for over a year. Why hasn't there been a recall on this issue? The truck is unsafe to drive.

Additional Notes:

My 2018 RAM 2500 pickup displays these messages "Service Electronic Braking System" and "Service ABS Braking System". The cruise control and the Electronic stabilization system stop working when the messages displays. I am afraid to drive the truck as no ABS or electronic braking makes the truck unsafe to dive. The dealer says the HCU needs to be replaced but the replacement is being redesigned and is not ready. The truck has been parked for over a year. Why hasn't there been a recall on this issue? The truck is unsafe to drive.

Manufacturer: RAM
Mfg Campaign: 11576069
Notice Date: Mar 7, 2024
Recall Date: Mar 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11575743 Other
Mar 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS module and Hydraulic control unit are faulty causing an intermittent activation of the ABS warning light and Electronic Braking warning lights. When the lights come on the cruise control will disengage, if set, and cannot be reset until the light goes out. The length of time the lights stay on vary from a few seconds to a few hours, to always on. When in park the light can be made to go off if the brake pedal is pressed excessively hard. There is an ABS error code stored which is C0020-01 This is a known problem with Chrysler as they have produced TSB #[XXX] for this issue. This is a known faulty part that could cause an accident due to ABS malfunction. I feel Chrysler should be forced to remedy this issue for all 2017 and 2018 Ram owners since it is a safety issue. My vehicle is a 2018 Ram 2500 Tradesman with less than 33000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The ABS module and Hydraulic control unit are faulty causing an intermittent activation of the ABS warning light and Electronic Braking warning lights. When the lights come on the cruise control will disengage, if set, and cannot be reset until the light goes out. The length of time the lights stay on vary from a few seconds to a few hours, to always on. When in park the light can be made to go off if the brake pedal is pressed excessively hard. There is an ABS error code stored which is C0020-01 This is a known problem with Chrysler as they have produced TSB #[XXX] for this issue. This is a known faulty part that could cause an accident due to ABS malfunction. I feel Chrysler should be forced to remedy this issue for all 2017 and 2018 Ram owners since it is a safety issue. My vehicle is a 2018 Ram 2500 Tradesman with less than 33000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The ABS module and Hydraulic control unit are faulty causing an intermittent activation of the ABS warning light and Electronic Braking warning lights. When the lights come on the cruise control will disengage, if set, and cannot be reset until the light goes out. The length of time the lights stay on vary from a few seconds to a few hours, to always on. When in park the light can be made to go off if the brake pedal is pressed excessively hard. There is an ABS error code stored which is C0020-01 This is a known problem with Chrysler as they have produced TSB #[XXX] for this issue. This is a known faulty part that could cause an accident due to ABS malfunction. I feel Chrysler should be forced to remedy this issue for all 2017 and 2018 Ram owners since it is a safety issue. My vehicle is a 2018 Ram 2500 Tradesman with less than 33000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11575743
Notice Date: Mar 6, 2024
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11575747 Other
Mar 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

hydraulic control units and anti-lock braking systems keep giving an error code.

Corrective Action:

hydraulic control units and anti-lock braking systems keep giving an error code.

Additional Notes:

hydraulic control units and anti-lock braking systems keep giving an error code.

Manufacturer: RAM
Mfg Campaign: 11575747
Notice Date: Mar 6, 2024
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11575446 Other
Mar 5, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and traction control systems are inoperable. Dealer diagnosis in December of 2022, says ABS control module and Hydraulic Control Unit (HCU), are bad. Ram has failed to supply functional parts to affect the repair. It has been 14 months awaiting parts and Ram/Stellantis has no proposed date for when the parts will be available. I'm scared to death to tow anything (especially on wet pavement) without properly operating brake controls. This is dangerous condition and NHTSA should do something about it.

Corrective Action:

ABS and traction control systems are inoperable. Dealer diagnosis in December of 2022, says ABS control module and Hydraulic Control Unit (HCU), are bad. Ram has failed to supply functional parts to affect the repair. It has been 14 months awaiting parts and Ram/Stellantis has no proposed date for when the parts will be available. I'm scared to death to tow anything (especially on wet pavement) without properly operating brake controls. This is dangerous condition and NHTSA should do something about it.

Additional Notes:

ABS and traction control systems are inoperable. Dealer diagnosis in December of 2022, says ABS control module and Hydraulic Control Unit (HCU), are bad. Ram has failed to supply functional parts to affect the repair. It has been 14 months awaiting parts and Ram/Stellantis has no proposed date for when the parts will be available. I'm scared to death to tow anything (especially on wet pavement) without properly operating brake controls. This is dangerous condition and NHTSA should do something about it.

Manufacturer: RAM
Mfg Campaign: 11575446
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11575487 Other
Mar 5, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed with cruise control activated, the vehicle experienced a loss of traction control and brake performance. The cruise control then inadvertently deactivated. The Service Electronic Brake System message was displayed, and several unknown warning lights were illuminated. Additionally, the speedometer and tachometer dropped to zero while driving. The contact pulled over and turned off the vehicle, but the vehicle failed to restart. The contact disconnected and reconnected the battery to reset the vehicle. The vehicle was able to restart. The vehicle was taken to the dealer, where the HCU was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the ABS module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 46,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed with cruise control activated, the vehicle experienced a loss of traction control and brake performance. The cruise control then inadvertently deactivated. The Service Electronic Brake System message was displayed, and several unknown warning lights were illuminated. Additionally, the speedometer and tachometer dropped to zero while driving. The contact pulled over and turned off the vehicle, but the vehicle failed to restart. The contact disconnected and reconnected the battery to reset the vehicle. The vehicle was able to restart. The vehicle was taken to the dealer, where the HCU was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the ABS module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 46,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed with cruise control activated, the vehicle experienced a loss of traction control and brake performance. The cruise control then inadvertently deactivated. The Service Electronic Brake System message was displayed, and several unknown warning lights were illuminated. Additionally, the speedometer and tachometer dropped to zero while driving. The contact pulled over and turned off the vehicle, but the vehicle failed to restart. The contact disconnected and reconnected the battery to reset the vehicle. The vehicle was able to restart. The vehicle was taken to the dealer, where the HCU was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the ABS module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 46,000.

Manufacturer: RAM
Mfg Campaign: 11575487
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11575487 Other
Mar 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed with cruise control activated, the vehicle experienced a loss of traction control and brake performance. The cruise control then inadvertently deactivated. The Service Electronic Brake System message was displayed, and several unknown warning lights were illuminated. Additionally, the speedometer and tachometer dropped to zero while driving. The contact pulled over and turned off the vehicle, but the vehicle failed to restart. The contact disconnected and reconnected the battery to reset the vehicle. The vehicle was able to restart. The vehicle was taken to the dealer, where the HCU was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the ABS module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 46,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed with cruise control activated, the vehicle experienced a loss of traction control and brake performance. The cruise control then inadvertently deactivated. The Service Electronic Brake System message was displayed, and several unknown warning lights were illuminated. Additionally, the speedometer and tachometer dropped to zero while driving. The contact pulled over and turned off the vehicle, but the vehicle failed to restart. The contact disconnected and reconnected the battery to reset the vehicle. The vehicle was able to restart. The vehicle was taken to the dealer, where the HCU was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the ABS module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 46,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed with cruise control activated, the vehicle experienced a loss of traction control and brake performance. The cruise control then inadvertently deactivated. The Service Electronic Brake System message was displayed, and several unknown warning lights were illuminated. Additionally, the speedometer and tachometer dropped to zero while driving. The contact pulled over and turned off the vehicle, but the vehicle failed to restart. The contact disconnected and reconnected the battery to reset the vehicle. The vehicle was able to restart. The vehicle was taken to the dealer, where the HCU was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the ABS module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 46,000.

Manufacturer: RAM
Mfg Campaign: 11575487
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11575527 Other
Mar 5, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The Antilock and Tracktion controll lights come on and off with a chime while driving. It also disables my Cruse Controll when it goes off.

Corrective Action:

The Antilock and Tracktion controll lights come on and off with a chime while driving. It also disables my Cruse Controll when it goes off.

Additional Notes:

The Antilock and Tracktion controll lights come on and off with a chime while driving. It also disables my Cruse Controll when it goes off.

Manufacturer: RAM
Mfg Campaign: 11575527
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11575527 Other
Mar 5, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The Antilock and Tracktion controll lights come on and off with a chime while driving. It also disables my Cruse Controll when it goes off.

Corrective Action:

The Antilock and Tracktion controll lights come on and off with a chime while driving. It also disables my Cruse Controll when it goes off.

Additional Notes:

The Antilock and Tracktion controll lights come on and off with a chime while driving. It also disables my Cruse Controll when it goes off.

Manufacturer: RAM
Mfg Campaign: 11575527
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11575548 Other
Mar 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS is not functional. HCU and ABS Pump are failing and there are constant service lights that come on. Is very dangerous and dealer claims part is back-ordered.....Extremely dangerous to not have proper ABS.....

Corrective Action:

ABS is not functional. HCU and ABS Pump are failing and there are constant service lights that come on. Is very dangerous and dealer claims part is back-ordered.....Extremely dangerous to not have proper ABS.....

Additional Notes:

ABS is not functional. HCU and ABS Pump are failing and there are constant service lights that come on. Is very dangerous and dealer claims part is back-ordered.....Extremely dangerous to not have proper ABS.....

Manufacturer: RAM
Mfg Campaign: 11575548
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11575548 Other
Mar 5, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS is not functional. HCU and ABS Pump are failing and there are constant service lights that come on. Is very dangerous and dealer claims part is back-ordered.....Extremely dangerous to not have proper ABS.....

Corrective Action:

ABS is not functional. HCU and ABS Pump are failing and there are constant service lights that come on. Is very dangerous and dealer claims part is back-ordered.....Extremely dangerous to not have proper ABS.....

Additional Notes:

ABS is not functional. HCU and ABS Pump are failing and there are constant service lights that come on. Is very dangerous and dealer claims part is back-ordered.....Extremely dangerous to not have proper ABS.....

Manufacturer: RAM
Mfg Campaign: 11575548
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11575627 Other
Mar 5, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

2018 Ram 2500 has ABS and traction control light always on. Will sometimes go off and then come back on. I contacted the dealer yesterday [XXX] at Mcpeek in Anaheim, Ca and they told me opart is on back order. No recall. This is dangerous and I do not know if it will affect brakes and traction when I haul different trailers. Ram manufacturer should take care of this issue. Dealer also advised me they have been getting many complaints regarding this dangerous problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

2018 Ram 2500 has ABS and traction control light always on. Will sometimes go off and then come back on. I contacted the dealer yesterday [XXX] at Mcpeek in Anaheim, Ca and they told me opart is on back order. No recall. This is dangerous and I do not know if it will affect brakes and traction when I haul different trailers. Ram manufacturer should take care of this issue. Dealer also advised me they have been getting many complaints regarding this dangerous problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

2018 Ram 2500 has ABS and traction control light always on. Will sometimes go off and then come back on. I contacted the dealer yesterday [XXX] at Mcpeek in Anaheim, Ca and they told me opart is on back order. No recall. This is dangerous and I do not know if it will affect brakes and traction when I haul different trailers. Ram manufacturer should take care of this issue. Dealer also advised me they have been getting many complaints regarding this dangerous problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11575627
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11575371 Other
Mar 4, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and Traction Control warning lights continuously flashed off and on or remained illuminated. Also, during the failure the cruise control became inoperable. The vehicle was taken to the local dealer who determined that the Hydraulic Control Unit was faulty and needed to be replaced but the parts were on back order from the manufacturer. The vehicle was not yet repaired. The failure mileage was 78,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and Traction Control warning lights continuously flashed off and on or remained illuminated. Also, during the failure the cruise control became inoperable. The vehicle was taken to the local dealer who determined that the Hydraulic Control Unit was faulty and needed to be replaced but the parts were on back order from the manufacturer. The vehicle was not yet repaired. The failure mileage was 78,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and Traction Control warning lights continuously flashed off and on or remained illuminated. Also, during the failure the cruise control became inoperable. The vehicle was taken to the local dealer who determined that the Hydraulic Control Unit was faulty and needed to be replaced but the parts were on back order from the manufacturer. The vehicle was not yet repaired. The failure mileage was 78,000.

Manufacturer: RAM
Mfg Campaign: 11575371
Notice Date: Mar 4, 2024
Recall Date: Mar 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11575156 Other
Mar 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled fish-tail across 3 lanes. Fortunately traffic was light and everyone was able to avoid me and I got it under control and stopped just before hitting the freeway barrier wall.

Corrective Action:

Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled fish-tail across 3 lanes. Fortunately traffic was light and everyone was able to avoid me and I got it under control and stopped just before hitting the freeway barrier wall.

Additional Notes:

Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled fish-tail across 3 lanes. Fortunately traffic was light and everyone was able to avoid me and I got it under control and stopped just before hitting the freeway barrier wall.

Manufacturer: RAM
Mfg Campaign: 11575156
Notice Date: Mar 3, 2024
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11575156 Other
Mar 3, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled fish-tail across 3 lanes. Fortunately traffic was light and everyone was able to avoid me and I got it under control and stopped just before hitting the freeway barrier wall.

Corrective Action:

Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled fish-tail across 3 lanes. Fortunately traffic was light and everyone was able to avoid me and I got it under control and stopped just before hitting the freeway barrier wall.

Additional Notes:

Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled fish-tail across 3 lanes. Fortunately traffic was light and everyone was able to avoid me and I got it under control and stopped just before hitting the freeway barrier wall.

Manufacturer: RAM
Mfg Campaign: 11575156
Notice Date: Mar 3, 2024
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11575156 Other
Mar 3, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled fish-tail across 3 lanes. Fortunately traffic was light and everyone was able to avoid me and I got it under control and stopped just before hitting the freeway barrier wall.

Corrective Action:

Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled fish-tail across 3 lanes. Fortunately traffic was light and everyone was able to avoid me and I got it under control and stopped just before hitting the freeway barrier wall.

Additional Notes:

Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled fish-tail across 3 lanes. Fortunately traffic was light and everyone was able to avoid me and I got it under control and stopped just before hitting the freeway barrier wall.

Manufacturer: RAM
Mfg Campaign: 11575156
Notice Date: Mar 3, 2024
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11575193 Other
Mar 3, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Over the last several months my 2018 Ram 2500 is experiencing intermittent service abs traction control system issue. The lights on the dashboard will go on and off and it will "ding" when it does. I am very concerned from a safety stand point as I know this system is supposed to help with braking in an emergency and assist with keeping the vehicle under control in adverse road conditions. The truck only has 35,700 miles on it now. I have taken it to the dealership and they are not able to read any trouble codes. Thank you for any assistance with getting this corrected. Ram needs to recall this issue as I have done some research and have found this to be a very common problem with this year make and model vehicle.

Corrective Action:

Over the last several months my 2018 Ram 2500 is experiencing intermittent service abs traction control system issue. The lights on the dashboard will go on and off and it will "ding" when it does. I am very concerned from a safety stand point as I know this system is supposed to help with braking in an emergency and assist with keeping the vehicle under control in adverse road conditions. The truck only has 35,700 miles on it now. I have taken it to the dealership and they are not able to read any trouble codes. Thank you for any assistance with getting this corrected. Ram needs to recall this issue as I have done some research and have found this to be a very common problem with this year make and model vehicle.

Additional Notes:

Over the last several months my 2018 Ram 2500 is experiencing intermittent service abs traction control system issue. The lights on the dashboard will go on and off and it will "ding" when it does. I am very concerned from a safety stand point as I know this system is supposed to help with braking in an emergency and assist with keeping the vehicle under control in adverse road conditions. The truck only has 35,700 miles on it now. I have taken it to the dealership and they are not able to read any trouble codes. Thank you for any assistance with getting this corrected. Ram needs to recall this issue as I have done some research and have found this to be a very common problem with this year make and model vehicle.

Manufacturer: RAM
Mfg Campaign: 11575193
Notice Date: Mar 3, 2024
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11575193 Other
Mar 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Over the last several months my 2018 Ram 2500 is experiencing intermittent service abs traction control system issue. The lights on the dashboard will go on and off and it will "ding" when it does. I am very concerned from a safety stand point as I know this system is supposed to help with braking in an emergency and assist with keeping the vehicle under control in adverse road conditions. The truck only has 35,700 miles on it now. I have taken it to the dealership and they are not able to read any trouble codes. Thank you for any assistance with getting this corrected. Ram needs to recall this issue as I have done some research and have found this to be a very common problem with this year make and model vehicle.

Corrective Action:

Over the last several months my 2018 Ram 2500 is experiencing intermittent service abs traction control system issue. The lights on the dashboard will go on and off and it will "ding" when it does. I am very concerned from a safety stand point as I know this system is supposed to help with braking in an emergency and assist with keeping the vehicle under control in adverse road conditions. The truck only has 35,700 miles on it now. I have taken it to the dealership and they are not able to read any trouble codes. Thank you for any assistance with getting this corrected. Ram needs to recall this issue as I have done some research and have found this to be a very common problem with this year make and model vehicle.

Additional Notes:

Over the last several months my 2018 Ram 2500 is experiencing intermittent service abs traction control system issue. The lights on the dashboard will go on and off and it will "ding" when it does. I am very concerned from a safety stand point as I know this system is supposed to help with braking in an emergency and assist with keeping the vehicle under control in adverse road conditions. The truck only has 35,700 miles on it now. I have taken it to the dealership and they are not able to read any trouble codes. Thank you for any assistance with getting this corrected. Ram needs to recall this issue as I have done some research and have found this to be a very common problem with this year make and model vehicle.

Manufacturer: RAM
Mfg Campaign: 11575193
Notice Date: Mar 3, 2024
Recall Date: Mar 3, 2024

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