Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS been down since July,2023,alarm dings constantly, dealer says no parts available, and Chrysler is no help
Corrective Action:
ABS been down since July,2023,alarm dings constantly, dealer says no parts available, and Chrysler is no help
Additional Notes:
ABS been down since July,2023,alarm dings constantly, dealer says no parts available, and Chrysler is no help
Mfg Campaign: 11614508
Recall Date: Sep 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS service light was intermittently coming on and off for a period of time and now is constantly on. This results in constant beeping and also prevents the cruise control from working.
Corrective Action:
ABS service light was intermittently coming on and off for a period of time and now is constantly on. This results in constant beeping and also prevents the cruise control from working.
Additional Notes:
ABS service light was intermittently coming on and off for a period of time and now is constantly on. This results in constant beeping and also prevents the cruise control from working.
Mfg Campaign: 11613913
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS service light was intermittently coming on and off for a period of time and now is constantly on. This results in constant beeping and also prevents the cruise control from working.
Corrective Action:
ABS service light was intermittently coming on and off for a period of time and now is constantly on. This results in constant beeping and also prevents the cruise control from working.
Additional Notes:
ABS service light was intermittently coming on and off for a period of time and now is constantly on. This results in constant beeping and also prevents the cruise control from working.
Mfg Campaign: 11613913
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
ABS service light was intermittently coming on and off for a period of time and now is constantly on. This results in constant beeping and also prevents the cruise control from working.
Corrective Action:
ABS service light was intermittently coming on and off for a period of time and now is constantly on. This results in constant beeping and also prevents the cruise control from working.
Additional Notes:
ABS service light was intermittently coming on and off for a period of time and now is constantly on. This results in constant beeping and also prevents the cruise control from working.
Mfg Campaign: 11613913
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving 70 MPH uphill and hauling a loaded trailer, the contact noticed that the radiator fan had engaged, and the vehicle made an abnormally loud shredding sound and the engine started overheating. Additionally, there was smoke coming out of the exhaust pipe and there was an abnormal coolant odor. The contact pulled over to the side of the road and inspected the vehicle. The contact noticed that the rubber part of the radiator fan shroud was stuck inside the radiator fan and was shredded, causing a hole in the rear of the radiator. The contact noticed that there was no coolant inside the reservoir. The vehicle was towed to the dealer, where the radiator, the fan, and the fan shroud were replaced; however, the failure recurred while hauling a loaded trailer. The vehicle was towed to a second dealer, Cronic Chrysler Dodge Jeep Ram (2515 N Expy, Griffin, GA 30223), where the same repair was made. Additionally, the dealer installed pins on the radiator fan shroud. The contact stated that the pins were detaching, and the contact was concerned that the failure would reoccur. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving 70 MPH uphill and hauling a loaded trailer, the contact noticed that the radiator fan had engaged, and the vehicle made an abnormally loud shredding sound and the engine started overheating. Additionally, there was smoke coming out of the exhaust pipe and there was an abnormal coolant odor. The contact pulled over to the side of the road and inspected the vehicle. The contact noticed that the rubber part of the radiator fan shroud was stuck inside the radiator fan and was shredded, causing a hole in the rear of the radiator. The contact noticed that there was no coolant inside the reservoir. The vehicle was towed to the dealer, where the radiator, the fan, and the fan shroud were replaced; however, the failure recurred while hauling a loaded trailer. The vehicle was towed to a second dealer, Cronic Chrysler Dodge Jeep Ram (2515 N Expy, Griffin, GA 30223), where the same repair was made. Additionally, the dealer installed pins on the radiator fan shroud. The contact stated that the pins were detaching, and the contact was concerned that the failure would reoccur. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving 70 MPH uphill and hauling a loaded trailer, the contact noticed that the radiator fan had engaged, and the vehicle made an abnormally loud shredding sound and the engine started overheating. Additionally, there was smoke coming out of the exhaust pipe and there was an abnormal coolant odor. The contact pulled over to the side of the road and inspected the vehicle. The contact noticed that the rubber part of the radiator fan shroud was stuck inside the radiator fan and was shredded, causing a hole in the rear of the radiator. The contact noticed that there was no coolant inside the reservoir. The vehicle was towed to the dealer, where the radiator, the fan, and the fan shroud were replaced; however, the failure recurred while hauling a loaded trailer. The vehicle was towed to a second dealer, Cronic Chrysler Dodge Jeep Ram (2515 N Expy, Griffin, GA 30223), where the same repair was made. Additionally, the dealer installed pins on the radiator fan shroud. The contact stated that the pins were detaching, and the contact was concerned that the failure would reoccur. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11613950
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle has a control module failure causing the ABS, Traction Control, Cruise Control and other braking systems to intermittently turn off and on. The vehicle has been brought in for this issue and we have been told they are unable to get parts to replace the module at this time. This has been an ongoing issue for multiple years, with the failure occurring at a higher percentage of time the vehicle is driven now.
Corrective Action:
Vehicle has a control module failure causing the ABS, Traction Control, Cruise Control and other braking systems to intermittently turn off and on. The vehicle has been brought in for this issue and we have been told they are unable to get parts to replace the module at this time. This has been an ongoing issue for multiple years, with the failure occurring at a higher percentage of time the vehicle is driven now.
Additional Notes:
Vehicle has a control module failure causing the ABS, Traction Control, Cruise Control and other braking systems to intermittently turn off and on. The vehicle has been brought in for this issue and we have been told they are unable to get parts to replace the module at this time. This has been an ongoing issue for multiple years, with the failure occurring at a higher percentage of time the vehicle is driven now.
Mfg Campaign: 11614035
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle has a control module failure causing the ABS, Traction Control, Cruise Control and other braking systems to intermittently turn off and on. The vehicle has been brought in for this issue and we have been told they are unable to get parts to replace the module at this time. This has been an ongoing issue for multiple years, with the failure occurring at a higher percentage of time the vehicle is driven now.
Corrective Action:
Vehicle has a control module failure causing the ABS, Traction Control, Cruise Control and other braking systems to intermittently turn off and on. The vehicle has been brought in for this issue and we have been told they are unable to get parts to replace the module at this time. This has been an ongoing issue for multiple years, with the failure occurring at a higher percentage of time the vehicle is driven now.
Additional Notes:
Vehicle has a control module failure causing the ABS, Traction Control, Cruise Control and other braking systems to intermittently turn off and on. The vehicle has been brought in for this issue and we have been told they are unable to get parts to replace the module at this time. This has been an ongoing issue for multiple years, with the failure occurring at a higher percentage of time the vehicle is driven now.
Mfg Campaign: 11614035
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS needs service. Was quoted 2k from Dodge for repairs. As well as electric brake system not working Chrysler told me it is safe to tow my 10000 lbs rv with the errors and no ABS.
Corrective Action:
ABS needs service. Was quoted 2k from Dodge for repairs. As well as electric brake system not working Chrysler told me it is safe to tow my 10000 lbs rv with the errors and no ABS.
Additional Notes:
ABS needs service. Was quoted 2k from Dodge for repairs. As well as electric brake system not working Chrysler told me it is safe to tow my 10000 lbs rv with the errors and no ABS.
Mfg Campaign: 11614091
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS needs service. Was quoted 2k from Dodge for repairs. As well as electric brake system not working Chrysler told me it is safe to tow my 10000 lbs rv with the errors and no ABS.
Corrective Action:
ABS needs service. Was quoted 2k from Dodge for repairs. As well as electric brake system not working Chrysler told me it is safe to tow my 10000 lbs rv with the errors and no ABS.
Additional Notes:
ABS needs service. Was quoted 2k from Dodge for repairs. As well as electric brake system not working Chrysler told me it is safe to tow my 10000 lbs rv with the errors and no ABS.
Mfg Campaign: 11614091
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it
Corrective Action:
I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it
Additional Notes:
I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it
Mfg Campaign: 11613814
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it
Corrective Action:
I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it
Additional Notes:
I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it
Mfg Campaign: 11613814
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it
Corrective Action:
I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it
Additional Notes:
I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it
Mfg Campaign: 11613814
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I bought my 2018 Ram Truck in 2019 new from a dealership. the first sign of a problem started at about 25,000 mi. It started sending tones with the message "Service Electronic Braking System" and "Service Antilock Brake System". It would toggle between these two messages and sound warning tones while the truck is in operation. The first shop I took it to replaced my carburetor. That was not it. I then took to a Diagnostic Shop and the message from the computer read: ABS pump motor control general electrical failure. On the dash it also shows the icon for slippery road conditions. Looking on the internet i realized that this is affecting 2017's and 2018's. There are a lot, maybe all of them being affected by this potentially dangerous malfunction.
Corrective Action:
I bought my 2018 Ram Truck in 2019 new from a dealership. the first sign of a problem started at about 25,000 mi. It started sending tones with the message "Service Electronic Braking System" and "Service Antilock Brake System". It would toggle between these two messages and sound warning tones while the truck is in operation. The first shop I took it to replaced my carburetor. That was not it. I then took to a Diagnostic Shop and the message from the computer read: ABS pump motor control general electrical failure. On the dash it also shows the icon for slippery road conditions. Looking on the internet i realized that this is affecting 2017's and 2018's. There are a lot, maybe all of them being affected by this potentially dangerous malfunction.
Additional Notes:
I bought my 2018 Ram Truck in 2019 new from a dealership. the first sign of a problem started at about 25,000 mi. It started sending tones with the message "Service Electronic Braking System" and "Service Antilock Brake System". It would toggle between these two messages and sound warning tones while the truck is in operation. The first shop I took it to replaced my carburetor. That was not it. I then took to a Diagnostic Shop and the message from the computer read: ABS pump motor control general electrical failure. On the dash it also shows the icon for slippery road conditions. Looking on the internet i realized that this is affecting 2017's and 2018's. There are a lot, maybe all of them being affected by this potentially dangerous malfunction.
Mfg Campaign: 11613631
Recall Date: Sep 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought my 2018 Ram Truck in 2019 new from a dealership. the first sign of a problem started at about 25,000 mi. It started sending tones with the message "Service Electronic Braking System" and "Service Antilock Brake System". It would toggle between these two messages and sound warning tones while the truck is in operation. The first shop I took it to replaced my carburetor. That was not it. I then took to a Diagnostic Shop and the message from the computer read: ABS pump motor control general electrical failure. On the dash it also shows the icon for slippery road conditions. Looking on the internet i realized that this is affecting 2017's and 2018's. There are a lot, maybe all of them being affected by this potentially dangerous malfunction.
Corrective Action:
I bought my 2018 Ram Truck in 2019 new from a dealership. the first sign of a problem started at about 25,000 mi. It started sending tones with the message "Service Electronic Braking System" and "Service Antilock Brake System". It would toggle between these two messages and sound warning tones while the truck is in operation. The first shop I took it to replaced my carburetor. That was not it. I then took to a Diagnostic Shop and the message from the computer read: ABS pump motor control general electrical failure. On the dash it also shows the icon for slippery road conditions. Looking on the internet i realized that this is affecting 2017's and 2018's. There are a lot, maybe all of them being affected by this potentially dangerous malfunction.
Additional Notes:
I bought my 2018 Ram Truck in 2019 new from a dealership. the first sign of a problem started at about 25,000 mi. It started sending tones with the message "Service Electronic Braking System" and "Service Antilock Brake System". It would toggle between these two messages and sound warning tones while the truck is in operation. The first shop I took it to replaced my carburetor. That was not it. I then took to a Diagnostic Shop and the message from the computer read: ABS pump motor control general electrical failure. On the dash it also shows the icon for slippery road conditions. Looking on the internet i realized that this is affecting 2017's and 2018's. There are a lot, maybe all of them being affected by this potentially dangerous malfunction.
Mfg Campaign: 11613631
Recall Date: Sep 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I bought my 2018 Ram Truck in 2019 new from a dealership. the first sign of a problem started at about 25,000 mi. It started sending tones with the message "Service Electronic Braking System" and "Service Antilock Brake System". It would toggle between these two messages and sound warning tones while the truck is in operation. The first shop I took it to replaced my carburetor. That was not it. I then took to a Diagnostic Shop and the message from the computer read: ABS pump motor control general electrical failure. On the dash it also shows the icon for slippery road conditions. Looking on the internet i realized that this is affecting 2017's and 2018's. There are a lot, maybe all of them being affected by this potentially dangerous malfunction.
Corrective Action:
I bought my 2018 Ram Truck in 2019 new from a dealership. the first sign of a problem started at about 25,000 mi. It started sending tones with the message "Service Electronic Braking System" and "Service Antilock Brake System". It would toggle between these two messages and sound warning tones while the truck is in operation. The first shop I took it to replaced my carburetor. That was not it. I then took to a Diagnostic Shop and the message from the computer read: ABS pump motor control general electrical failure. On the dash it also shows the icon for slippery road conditions. Looking on the internet i realized that this is affecting 2017's and 2018's. There are a lot, maybe all of them being affected by this potentially dangerous malfunction.
Additional Notes:
I bought my 2018 Ram Truck in 2019 new from a dealership. the first sign of a problem started at about 25,000 mi. It started sending tones with the message "Service Electronic Braking System" and "Service Antilock Brake System". It would toggle between these two messages and sound warning tones while the truck is in operation. The first shop I took it to replaced my carburetor. That was not it. I then took to a Diagnostic Shop and the message from the computer read: ABS pump motor control general electrical failure. On the dash it also shows the icon for slippery road conditions. Looking on the internet i realized that this is affecting 2017's and 2018's. There are a lot, maybe all of them being affected by this potentially dangerous malfunction.
Mfg Campaign: 11613631
Recall Date: Sep 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Constant on and off of abs and traction control due to abs module and hydraulic control unit failure. It’s a known issue by fca.
Corrective Action:
Constant on and off of abs and traction control due to abs module and hydraulic control unit failure. It’s a known issue by fca.
Additional Notes:
Constant on and off of abs and traction control due to abs module and hydraulic control unit failure. It’s a known issue by fca.
Mfg Campaign: 11613283
Recall Date: Sep 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Constant on and off of abs and traction control due to abs module and hydraulic control unit failure. It’s a known issue by fca.
Corrective Action:
Constant on and off of abs and traction control due to abs module and hydraulic control unit failure. It’s a known issue by fca.
Additional Notes:
Constant on and off of abs and traction control due to abs module and hydraulic control unit failure. It’s a known issue by fca.
Mfg Campaign: 11613283
Recall Date: Sep 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving on cruise control the Anti-Lock brake light came on causing the cruise control to turn off at highway speeds. The anti-lock brake system, cruise control and traction control all quit working. Warning light went out and then all started working again. Very intermittent problem at first then started getting more frequent. After research I found it is a known problem on 2017 and 2018 ram pickups. The parts to fix it are revisions from the original and known bad but no service bulletins or recalls. There has been a recall for 2019 and later but Ram is not addressing the earlier problems.
Corrective Action:
Driving on cruise control the Anti-Lock brake light came on causing the cruise control to turn off at highway speeds. The anti-lock brake system, cruise control and traction control all quit working. Warning light went out and then all started working again. Very intermittent problem at first then started getting more frequent. After research I found it is a known problem on 2017 and 2018 ram pickups. The parts to fix it are revisions from the original and known bad but no service bulletins or recalls. There has been a recall for 2019 and later but Ram is not addressing the earlier problems.
Additional Notes:
Driving on cruise control the Anti-Lock brake light came on causing the cruise control to turn off at highway speeds. The anti-lock brake system, cruise control and traction control all quit working. Warning light went out and then all started working again. Very intermittent problem at first then started getting more frequent. After research I found it is a known problem on 2017 and 2018 ram pickups. The parts to fix it are revisions from the original and known bad but no service bulletins or recalls. There has been a recall for 2019 and later but Ram is not addressing the earlier problems.
Mfg Campaign: 11613299
Recall Date: Sep 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving on cruise control the Anti-Lock brake light came on causing the cruise control to turn off at highway speeds. The anti-lock brake system, cruise control and traction control all quit working. Warning light went out and then all started working again. Very intermittent problem at first then started getting more frequent. After research I found it is a known problem on 2017 and 2018 ram pickups. The parts to fix it are revisions from the original and known bad but no service bulletins or recalls. There has been a recall for 2019 and later but Ram is not addressing the earlier problems.
Corrective Action:
Driving on cruise control the Anti-Lock brake light came on causing the cruise control to turn off at highway speeds. The anti-lock brake system, cruise control and traction control all quit working. Warning light went out and then all started working again. Very intermittent problem at first then started getting more frequent. After research I found it is a known problem on 2017 and 2018 ram pickups. The parts to fix it are revisions from the original and known bad but no service bulletins or recalls. There has been a recall for 2019 and later but Ram is not addressing the earlier problems.
Additional Notes:
Driving on cruise control the Anti-Lock brake light came on causing the cruise control to turn off at highway speeds. The anti-lock brake system, cruise control and traction control all quit working. Warning light went out and then all started working again. Very intermittent problem at first then started getting more frequent. After research I found it is a known problem on 2017 and 2018 ram pickups. The parts to fix it are revisions from the original and known bad but no service bulletins or recalls. There has been a recall for 2019 and later but Ram is not addressing the earlier problems.
Mfg Campaign: 11613299
Recall Date: Sep 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
CONSTANT PROBLEM OF SERVICE ELECTRONIC BRAKING SYSTEM AND TRACTION CONTROL LIGHT GOING ON AND OFF. HAS BEEN HAPPENING FOR THE LAST 6 MONTHS ON A TRUCK WITH ONLY 25,000 MILES ON IT.
Corrective Action:
CONSTANT PROBLEM OF SERVICE ELECTRONIC BRAKING SYSTEM AND TRACTION CONTROL LIGHT GOING ON AND OFF. HAS BEEN HAPPENING FOR THE LAST 6 MONTHS ON A TRUCK WITH ONLY 25,000 MILES ON IT.
Additional Notes:
CONSTANT PROBLEM OF SERVICE ELECTRONIC BRAKING SYSTEM AND TRACTION CONTROL LIGHT GOING ON AND OFF. HAS BEEN HAPPENING FOR THE LAST 6 MONTHS ON A TRUCK WITH ONLY 25,000 MILES ON IT.
Mfg Campaign: 11613306
Recall Date: Sep 8, 2024
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