RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11617407 Other
Oct 1, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service ABS and electronic braking system warnings are on. Cruise control and traction control are disabled.

Corrective Action:

Service ABS and electronic braking system warnings are on. Cruise control and traction control are disabled.

Additional Notes:

Service ABS and electronic braking system warnings are on. Cruise control and traction control are disabled.

Manufacturer: RAM
Mfg Campaign: 11617407
Notice Date: Oct 1, 2024
Recall Date: Oct 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11617458 Other
Oct 1, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the message "Service ABS" flashed on and off. The vehicle was taken to the local mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact stated that the ABS module was previously replaced due to a similar failure. The failure mileage was 107,400.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the message "Service ABS" flashed on and off. The vehicle was taken to the local mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact stated that the ABS module was previously replaced due to a similar failure. The failure mileage was 107,400.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the message "Service ABS" flashed on and off. The vehicle was taken to the local mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact stated that the ABS module was previously replaced due to a similar failure. The failure mileage was 107,400.

Manufacturer: RAM
Mfg Campaign: 11617458
Notice Date: Oct 1, 2024
Recall Date: Oct 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11617208 Other
Sep 30, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated and flashed on and off. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated and flashed on and off. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated and flashed on and off. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

Manufacturer: RAM
Mfg Campaign: 11617208
Notice Date: Sep 30, 2024
Recall Date: Sep 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11617214 Other
Sep 30, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light comes on, antil lock brakes no longer work and Cruise inoperable. The ABS/HCU module has gone bad again, the dealer has replaced it 2x already. This is the third time it has happened and vehicle has 25989 miles. Dealer states this is a KNOWN issue and parts to repair are unavailable,.

Corrective Action:

ABS light comes on, antil lock brakes no longer work and Cruise inoperable. The ABS/HCU module has gone bad again, the dealer has replaced it 2x already. This is the third time it has happened and vehicle has 25989 miles. Dealer states this is a KNOWN issue and parts to repair are unavailable,.

Additional Notes:

ABS light comes on, antil lock brakes no longer work and Cruise inoperable. The ABS/HCU module has gone bad again, the dealer has replaced it 2x already. This is the third time it has happened and vehicle has 25989 miles. Dealer states this is a KNOWN issue and parts to repair are unavailable,.

Manufacturer: RAM
Mfg Campaign: 11617214
Notice Date: Sep 30, 2024
Recall Date: Sep 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11617243 Other
Sep 30, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I purchased this truck new in 2018. I soon started having problems with very hard shifting and slamming into gear. It has been to the shop and diagnosed and continues to do it. They cant seem to fix it. My ABS lights and alarm are sounding non stop. This happened within 5 miles of my warranty being up. I did diagnostics and they wont cover it and want to charge me 1500 plus i have to wait 8 months for the part. This is an ABS issue and a safety issue! I also get the DEF failure notice telling me its going into limp mode. This has happened multiple times. I still only have 36k miles on it. I was told this ABS issue was now covered and the factory is doing extended warranties based on these problems. But the dealership says they know noting about it and that i have to bring it back in AGAIN to diagnose which i have to pay for AGAIN. I hate this truck and i have had nothing but problems and no one will help.

Corrective Action:

I purchased this truck new in 2018. I soon started having problems with very hard shifting and slamming into gear. It has been to the shop and diagnosed and continues to do it. They cant seem to fix it. My ABS lights and alarm are sounding non stop. This happened within 5 miles of my warranty being up. I did diagnostics and they wont cover it and want to charge me 1500 plus i have to wait 8 months for the part. This is an ABS issue and a safety issue! I also get the DEF failure notice telling me its going into limp mode. This has happened multiple times. I still only have 36k miles on it. I was told this ABS issue was now covered and the factory is doing extended warranties based on these problems. But the dealership says they know noting about it and that i have to bring it back in AGAIN to diagnose which i have to pay for AGAIN. I hate this truck and i have had nothing but problems and no one will help.

Additional Notes:

I purchased this truck new in 2018. I soon started having problems with very hard shifting and slamming into gear. It has been to the shop and diagnosed and continues to do it. They cant seem to fix it. My ABS lights and alarm are sounding non stop. This happened within 5 miles of my warranty being up. I did diagnostics and they wont cover it and want to charge me 1500 plus i have to wait 8 months for the part. This is an ABS issue and a safety issue! I also get the DEF failure notice telling me its going into limp mode. This has happened multiple times. I still only have 36k miles on it. I was told this ABS issue was now covered and the factory is doing extended warranties based on these problems. But the dealership says they know noting about it and that i have to bring it back in AGAIN to diagnose which i have to pay for AGAIN. I hate this truck and i have had nothing but problems and no one will help.

Manufacturer: RAM
Mfg Campaign: 11617243
Notice Date: Sep 30, 2024
Recall Date: Sep 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11617243 Other
Sep 30, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I purchased this truck new in 2018. I soon started having problems with very hard shifting and slamming into gear. It has been to the shop and diagnosed and continues to do it. They cant seem to fix it. My ABS lights and alarm are sounding non stop. This happened within 5 miles of my warranty being up. I did diagnostics and they wont cover it and want to charge me 1500 plus i have to wait 8 months for the part. This is an ABS issue and a safety issue! I also get the DEF failure notice telling me its going into limp mode. This has happened multiple times. I still only have 36k miles on it. I was told this ABS issue was now covered and the factory is doing extended warranties based on these problems. But the dealership says they know noting about it and that i have to bring it back in AGAIN to diagnose which i have to pay for AGAIN. I hate this truck and i have had nothing but problems and no one will help.

Corrective Action:

I purchased this truck new in 2018. I soon started having problems with very hard shifting and slamming into gear. It has been to the shop and diagnosed and continues to do it. They cant seem to fix it. My ABS lights and alarm are sounding non stop. This happened within 5 miles of my warranty being up. I did diagnostics and they wont cover it and want to charge me 1500 plus i have to wait 8 months for the part. This is an ABS issue and a safety issue! I also get the DEF failure notice telling me its going into limp mode. This has happened multiple times. I still only have 36k miles on it. I was told this ABS issue was now covered and the factory is doing extended warranties based on these problems. But the dealership says they know noting about it and that i have to bring it back in AGAIN to diagnose which i have to pay for AGAIN. I hate this truck and i have had nothing but problems and no one will help.

Additional Notes:

I purchased this truck new in 2018. I soon started having problems with very hard shifting and slamming into gear. It has been to the shop and diagnosed and continues to do it. They cant seem to fix it. My ABS lights and alarm are sounding non stop. This happened within 5 miles of my warranty being up. I did diagnostics and they wont cover it and want to charge me 1500 plus i have to wait 8 months for the part. This is an ABS issue and a safety issue! I also get the DEF failure notice telling me its going into limp mode. This has happened multiple times. I still only have 36k miles on it. I was told this ABS issue was now covered and the factory is doing extended warranties based on these problems. But the dealership says they know noting about it and that i have to bring it back in AGAIN to diagnose which i have to pay for AGAIN. I hate this truck and i have had nothing but problems and no one will help.

Manufacturer: RAM
Mfg Campaign: 11617243
Notice Date: Sep 30, 2024
Recall Date: Sep 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11617243 Other
Sep 30, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

I purchased this truck new in 2018. I soon started having problems with very hard shifting and slamming into gear. It has been to the shop and diagnosed and continues to do it. They cant seem to fix it. My ABS lights and alarm are sounding non stop. This happened within 5 miles of my warranty being up. I did diagnostics and they wont cover it and want to charge me 1500 plus i have to wait 8 months for the part. This is an ABS issue and a safety issue! I also get the DEF failure notice telling me its going into limp mode. This has happened multiple times. I still only have 36k miles on it. I was told this ABS issue was now covered and the factory is doing extended warranties based on these problems. But the dealership says they know noting about it and that i have to bring it back in AGAIN to diagnose which i have to pay for AGAIN. I hate this truck and i have had nothing but problems and no one will help.

Corrective Action:

I purchased this truck new in 2018. I soon started having problems with very hard shifting and slamming into gear. It has been to the shop and diagnosed and continues to do it. They cant seem to fix it. My ABS lights and alarm are sounding non stop. This happened within 5 miles of my warranty being up. I did diagnostics and they wont cover it and want to charge me 1500 plus i have to wait 8 months for the part. This is an ABS issue and a safety issue! I also get the DEF failure notice telling me its going into limp mode. This has happened multiple times. I still only have 36k miles on it. I was told this ABS issue was now covered and the factory is doing extended warranties based on these problems. But the dealership says they know noting about it and that i have to bring it back in AGAIN to diagnose which i have to pay for AGAIN. I hate this truck and i have had nothing but problems and no one will help.

Additional Notes:

I purchased this truck new in 2018. I soon started having problems with very hard shifting and slamming into gear. It has been to the shop and diagnosed and continues to do it. They cant seem to fix it. My ABS lights and alarm are sounding non stop. This happened within 5 miles of my warranty being up. I did diagnostics and they wont cover it and want to charge me 1500 plus i have to wait 8 months for the part. This is an ABS issue and a safety issue! I also get the DEF failure notice telling me its going into limp mode. This has happened multiple times. I still only have 36k miles on it. I was told this ABS issue was now covered and the factory is doing extended warranties based on these problems. But the dealership says they know noting about it and that i have to bring it back in AGAIN to diagnose which i have to pay for AGAIN. I hate this truck and i have had nothing but problems and no one will help.

Manufacturer: RAM
Mfg Campaign: 11617243
Notice Date: Sep 30, 2024
Recall Date: Sep 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11617313 Other
Sep 30, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The rearview mirror backup camera display intermittently does not turn on or disappears while vehicle is in reverse. Yes. Could cause significant risk to others outside the vehicle while backing up if not seen in other mirrors. I have sent the truck in multiple times to multiple dealers but it is intermittent so they were not able to recreate the problem while in their possession. Only inspected by the dealership. No warning lamps or messages or other issues prior to the display not showing. I first noticed the issue the first week I purchased the truck (2022). I have a video of the issue for proof but this form will not allow me to upload.

Corrective Action:

The rearview mirror backup camera display intermittently does not turn on or disappears while vehicle is in reverse. Yes. Could cause significant risk to others outside the vehicle while backing up if not seen in other mirrors. I have sent the truck in multiple times to multiple dealers but it is intermittent so they were not able to recreate the problem while in their possession. Only inspected by the dealership. No warning lamps or messages or other issues prior to the display not showing. I first noticed the issue the first week I purchased the truck (2022). I have a video of the issue for proof but this form will not allow me to upload.

Additional Notes:

The rearview mirror backup camera display intermittently does not turn on or disappears while vehicle is in reverse. Yes. Could cause significant risk to others outside the vehicle while backing up if not seen in other mirrors. I have sent the truck in multiple times to multiple dealers but it is intermittent so they were not able to recreate the problem while in their possession. Only inspected by the dealership. No warning lamps or messages or other issues prior to the display not showing. I first noticed the issue the first week I purchased the truck (2022). I have a video of the issue for proof but this form will not allow me to upload.

Manufacturer: RAM
Mfg Campaign: 11617313
Notice Date: Sep 30, 2024
Recall Date: Sep 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11617365 Other
Sep 30, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The hcu control unit keeps going out, fixing to be replacing 5 one on this truck. Lost all cruise control, and 4 wheel drive functions.

Corrective Action:

The hcu control unit keeps going out, fixing to be replacing 5 one on this truck. Lost all cruise control, and 4 wheel drive functions.

Additional Notes:

The hcu control unit keeps going out, fixing to be replacing 5 one on this truck. Lost all cruise control, and 4 wheel drive functions.

Manufacturer: RAM
Mfg Campaign: 11617365
Notice Date: Sep 30, 2024
Recall Date: Sep 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11616986 Other
Sep 28, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS AND TRACTION CONTROL LIGHTS APPEARED ON DASH PUTTING SYSTEM INTO DEFAULT MODE , APPEARS TO HAPPEN ON AND OFF AT WILL,

Corrective Action:

ABS AND TRACTION CONTROL LIGHTS APPEARED ON DASH PUTTING SYSTEM INTO DEFAULT MODE , APPEARS TO HAPPEN ON AND OFF AT WILL,

Additional Notes:

ABS AND TRACTION CONTROL LIGHTS APPEARED ON DASH PUTTING SYSTEM INTO DEFAULT MODE , APPEARS TO HAPPEN ON AND OFF AT WILL,

Manufacturer: RAM
Mfg Campaign: 11616986
Notice Date: Sep 28, 2024
Recall Date: Sep 28, 2024
Chrysler (fca Us, Llc)
Campaign: 11616794 Other
Sep 27, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs module/motor failure. Second time at 60000 miles also failed under warranty and replaced at that time.

Corrective Action:

Abs module/motor failure. Second time at 60000 miles also failed under warranty and replaced at that time.

Additional Notes:

Abs module/motor failure. Second time at 60000 miles also failed under warranty and replaced at that time.

Manufacturer: RAM
Mfg Campaign: 11616794
Notice Date: Sep 27, 2024
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11616809 Other
Sep 27, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

At approx 24K miles my RAM 2500 had an intermittent anti lock brake/ stability control malfunction and displayed a "Service Brake System" message randomly while driving. The issue was "fixed" under warranty. Currently my RAM has 54K miles on it and the issue has reappeared. I know their is a safety recall that exist for 2019 and newer trucks but believe the problem may exist on trucks built prior as well. Either way, an intermittent anti lock brake/ stability control malfunction seems to exist on the 2018 models, and based on info posted on RAM forums, it is a common malfunction.

Corrective Action:

At approx 24K miles my RAM 2500 had an intermittent anti lock brake/ stability control malfunction and displayed a "Service Brake System" message randomly while driving. The issue was "fixed" under warranty. Currently my RAM has 54K miles on it and the issue has reappeared. I know their is a safety recall that exist for 2019 and newer trucks but believe the problem may exist on trucks built prior as well. Either way, an intermittent anti lock brake/ stability control malfunction seems to exist on the 2018 models, and based on info posted on RAM forums, it is a common malfunction.

Additional Notes:

At approx 24K miles my RAM 2500 had an intermittent anti lock brake/ stability control malfunction and displayed a "Service Brake System" message randomly while driving. The issue was "fixed" under warranty. Currently my RAM has 54K miles on it and the issue has reappeared. I know their is a safety recall that exist for 2019 and newer trucks but believe the problem may exist on trucks built prior as well. Either way, an intermittent anti lock brake/ stability control malfunction seems to exist on the 2018 models, and based on info posted on RAM forums, it is a common malfunction.

Manufacturer: RAM
Mfg Campaign: 11616809
Notice Date: Sep 27, 2024
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11616867 Other
Sep 27, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light and traction control keeps coming on. Dealer says there is no recall. If you look through the Internet, you’ll find thousands of complaints of this issue. I find this to be a major safety problem, I haul a heavy trailer with this truck and if my ABS and traction control fails, this is very dangerous.

Corrective Action:

ABS light and traction control keeps coming on. Dealer says there is no recall. If you look through the Internet, you’ll find thousands of complaints of this issue. I find this to be a major safety problem, I haul a heavy trailer with this truck and if my ABS and traction control fails, this is very dangerous.

Additional Notes:

ABS light and traction control keeps coming on. Dealer says there is no recall. If you look through the Internet, you’ll find thousands of complaints of this issue. I find this to be a major safety problem, I haul a heavy trailer with this truck and if my ABS and traction control fails, this is very dangerous.

Manufacturer: RAM
Mfg Campaign: 11616867
Notice Date: Sep 27, 2024
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11616878 Other
Sep 27, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

When driving the ABS and Traction Control caution lights illuminate. I went to the dealership and they said it was a bad ABS pump and was a little over $1200 to replace. The truck only has 24k miles on it.

Corrective Action:

When driving the ABS and Traction Control caution lights illuminate. I went to the dealership and they said it was a bad ABS pump and was a little over $1200 to replace. The truck only has 24k miles on it.

Additional Notes:

When driving the ABS and Traction Control caution lights illuminate. I went to the dealership and they said it was a bad ABS pump and was a little over $1200 to replace. The truck only has 24k miles on it.

Manufacturer: RAM
Mfg Campaign: 11616878
Notice Date: Sep 27, 2024
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11616958 Other
Sep 27, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My truck throws a abs traction control failure code. This happened in 2022 and was fixed by the dealer because my truck was still under warranty. The hydraulic control module was replaced and the abs control module was replaced. I have just received the same error lights on my truck again on 09/27/24. My abs and traction control are disabled. This has to be a faulty design or bad part. My truck is now out of warranty. There is no way this issue should have happened twice on a truck this new unless MOPAR is making or using bad parts

Corrective Action:

My truck throws a abs traction control failure code. This happened in 2022 and was fixed by the dealer because my truck was still under warranty. The hydraulic control module was replaced and the abs control module was replaced. I have just received the same error lights on my truck again on 09/27/24. My abs and traction control are disabled. This has to be a faulty design or bad part. My truck is now out of warranty. There is no way this issue should have happened twice on a truck this new unless MOPAR is making or using bad parts

Additional Notes:

My truck throws a abs traction control failure code. This happened in 2022 and was fixed by the dealer because my truck was still under warranty. The hydraulic control module was replaced and the abs control module was replaced. I have just received the same error lights on my truck again on 09/27/24. My abs and traction control are disabled. This has to be a faulty design or bad part. My truck is now out of warranty. There is no way this issue should have happened twice on a truck this new unless MOPAR is making or using bad parts

Manufacturer: RAM
Mfg Campaign: 11616958
Notice Date: Sep 27, 2024
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11616562 Other
Sep 26, 2024
Defect Description:

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Potential Consequences:

See attached document for complaint.

Corrective Action:

See attached document for complaint.

Additional Notes:

See attached document for complaint.

Manufacturer: RAM
Mfg Campaign: 11616562
Notice Date: Sep 26, 2024
Recall Date: Sep 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11616673 Other
Sep 26, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Receiving the "Anti-lock brake system Warning" comes on frequently. Once cleared, the sensor or module either fails again, or provides the erroneous warning. Happens frequently, at least once every 1-15 miles, whether vehicle is moving or not. Dealer mechanic says this is a known problem with 2018-22 Ram trucks. New replacement modules are not available, and those who have had them replaced reported reoccurring problem within a year.

Corrective Action:

Receiving the "Anti-lock brake system Warning" comes on frequently. Once cleared, the sensor or module either fails again, or provides the erroneous warning. Happens frequently, at least once every 1-15 miles, whether vehicle is moving or not. Dealer mechanic says this is a known problem with 2018-22 Ram trucks. New replacement modules are not available, and those who have had them replaced reported reoccurring problem within a year.

Additional Notes:

Receiving the "Anti-lock brake system Warning" comes on frequently. Once cleared, the sensor or module either fails again, or provides the erroneous warning. Happens frequently, at least once every 1-15 miles, whether vehicle is moving or not. Dealer mechanic says this is a known problem with 2018-22 Ram trucks. New replacement modules are not available, and those who have had them replaced reported reoccurring problem within a year.

Manufacturer: RAM
Mfg Campaign: 11616673
Notice Date: Sep 26, 2024
Recall Date: Sep 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11616752 Other
Sep 26, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS failure which also turn traction control off. My safety and the public in general is at risk if my brakes lock up on a slippery road, especially if towing. The problem was confirmed by my mechanic, parts are impossible to get. Tons and tons of complaints online and in forums.

Corrective Action:

ABS failure which also turn traction control off. My safety and the public in general is at risk if my brakes lock up on a slippery road, especially if towing. The problem was confirmed by my mechanic, parts are impossible to get. Tons and tons of complaints online and in forums.

Additional Notes:

ABS failure which also turn traction control off. My safety and the public in general is at risk if my brakes lock up on a slippery road, especially if towing. The problem was confirmed by my mechanic, parts are impossible to get. Tons and tons of complaints online and in forums.

Manufacturer: RAM
Mfg Campaign: 11616752
Notice Date: Sep 26, 2024
Recall Date: Sep 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11616423 Other
Sep 25, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS lights come on in dash and cruise control shuts off. Diagnostic found ABS HCU and ECU faults.

Corrective Action:

ABS lights come on in dash and cruise control shuts off. Diagnostic found ABS HCU and ECU faults.

Additional Notes:

ABS lights come on in dash and cruise control shuts off. Diagnostic found ABS HCU and ECU faults.

Manufacturer: RAM
Mfg Campaign: 11616423
Notice Date: Sep 25, 2024
Recall Date: Sep 25, 2024
Chrysler (fca Us, Llc)
Campaign: 11616423 Other
Sep 25, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

ABS lights come on in dash and cruise control shuts off. Diagnostic found ABS HCU and ECU faults.

Corrective Action:

ABS lights come on in dash and cruise control shuts off. Diagnostic found ABS HCU and ECU faults.

Additional Notes:

ABS lights come on in dash and cruise control shuts off. Diagnostic found ABS HCU and ECU faults.

Manufacturer: RAM
Mfg Campaign: 11616423
Notice Date: Sep 25, 2024
Recall Date: Sep 25, 2024

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