RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11622118 Other
Oct 26, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The abs and electronic brake control lights keep going off and no abs it also shuts cruise control off when light come on. I pull a trailer a lot and brakes lock up and no abs. Very dangerous ,almost rear ended a vehicle on the interstate because traffic stopped all a sudden. Cannot believe there isn’t a safety recall yet there are numerous complaints about this problem.

Corrective Action:

The abs and electronic brake control lights keep going off and no abs it also shuts cruise control off when light come on. I pull a trailer a lot and brakes lock up and no abs. Very dangerous ,almost rear ended a vehicle on the interstate because traffic stopped all a sudden. Cannot believe there isn’t a safety recall yet there are numerous complaints about this problem.

Additional Notes:

The abs and electronic brake control lights keep going off and no abs it also shuts cruise control off when light come on. I pull a trailer a lot and brakes lock up and no abs. Very dangerous ,almost rear ended a vehicle on the interstate because traffic stopped all a sudden. Cannot believe there isn’t a safety recall yet there are numerous complaints about this problem.

Manufacturer: RAM
Mfg Campaign: 11622118
Notice Date: Oct 26, 2024
Recall Date: Oct 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11621846 Other
Oct 24, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS module failure, only 63000 km had to pay $1038.19 to have it replaced at Parksville Dodge Jeep and 194.14 to read the code that we already had done at another auto shop. I have a case number [XXX]. I have sent many screen shots of other owners having problems, websites, recalls , 22v140000, 24v4150000. The ABS sensor came on our extended warranty ended in November 2023, we took it to a mechanic shop and the code C0020-01 came up (no parts only Chrysler can replace hmm that’s a problem why?)we then phoned Chrysler in Parksville and took it in and they showed same code and said needed to order part only one was in Red Deer Alberta. This is obviously an issue with this truck as there is a class action suit alleging FCA breached its warranty by using ABS and HCU modules of subpar quality known to be unfit for ordinary purpose and not disclosing this issue to customers at the time of purchase. These modules are prone to premature failure due to defective materials used in their manufacture. The lawsuit states FCA knew about the defect thru extensive pre-sale testing and numerous NHTSA complaints, there is a Technical Service Bulletin regarding the faulty ABS and HCU, despite issuing the TSB, FCA failed to issue a recall. The hearing is scheduled for December 17, 2024. We would like all costs associated with the replacement of this module paid for by Chrysler Canada. I want a recall issued for my vehicle and a cheque to reimburse me as this is clearly an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

ABS module failure, only 63000 km had to pay $1038.19 to have it replaced at Parksville Dodge Jeep and 194.14 to read the code that we already had done at another auto shop. I have a case number [XXX]. I have sent many screen shots of other owners having problems, websites, recalls , 22v140000, 24v4150000. The ABS sensor came on our extended warranty ended in November 2023, we took it to a mechanic shop and the code C0020-01 came up (no parts only Chrysler can replace hmm that’s a problem why?)we then phoned Chrysler in Parksville and took it in and they showed same code and said needed to order part only one was in Red Deer Alberta. This is obviously an issue with this truck as there is a class action suit alleging FCA breached its warranty by using ABS and HCU modules of subpar quality known to be unfit for ordinary purpose and not disclosing this issue to customers at the time of purchase. These modules are prone to premature failure due to defective materials used in their manufacture. The lawsuit states FCA knew about the defect thru extensive pre-sale testing and numerous NHTSA complaints, there is a Technical Service Bulletin regarding the faulty ABS and HCU, despite issuing the TSB, FCA failed to issue a recall. The hearing is scheduled for December 17, 2024. We would like all costs associated with the replacement of this module paid for by Chrysler Canada. I want a recall issued for my vehicle and a cheque to reimburse me as this is clearly an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

ABS module failure, only 63000 km had to pay $1038.19 to have it replaced at Parksville Dodge Jeep and 194.14 to read the code that we already had done at another auto shop. I have a case number [XXX]. I have sent many screen shots of other owners having problems, websites, recalls , 22v140000, 24v4150000. The ABS sensor came on our extended warranty ended in November 2023, we took it to a mechanic shop and the code C0020-01 came up (no parts only Chrysler can replace hmm that’s a problem why?)we then phoned Chrysler in Parksville and took it in and they showed same code and said needed to order part only one was in Red Deer Alberta. This is obviously an issue with this truck as there is a class action suit alleging FCA breached its warranty by using ABS and HCU modules of subpar quality known to be unfit for ordinary purpose and not disclosing this issue to customers at the time of purchase. These modules are prone to premature failure due to defective materials used in their manufacture. The lawsuit states FCA knew about the defect thru extensive pre-sale testing and numerous NHTSA complaints, there is a Technical Service Bulletin regarding the faulty ABS and HCU, despite issuing the TSB, FCA failed to issue a recall. The hearing is scheduled for December 17, 2024. We would like all costs associated with the replacement of this module paid for by Chrysler Canada. I want a recall issued for my vehicle and a cheque to reimburse me as this is clearly an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11621846
Notice Date: Oct 24, 2024
Recall Date: Oct 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11621074 Other
Oct 21, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I'm getting warning lights to service abs system and traction control, also cruise control and 4 wheel wheel drive will not engage. Dealer replaced abs control module while truck was under warranty and now at 58000 miles I'm having the same problem as I did when it was fixed earlier. This is a safety Hazzard and a recall needs to be done because theses vehicles were built for towing heavy loads and you loose your abs and traction control when trying to stop heavy loads.

Corrective Action:

I'm getting warning lights to service abs system and traction control, also cruise control and 4 wheel wheel drive will not engage. Dealer replaced abs control module while truck was under warranty and now at 58000 miles I'm having the same problem as I did when it was fixed earlier. This is a safety Hazzard and a recall needs to be done because theses vehicles were built for towing heavy loads and you loose your abs and traction control when trying to stop heavy loads.

Additional Notes:

I'm getting warning lights to service abs system and traction control, also cruise control and 4 wheel wheel drive will not engage. Dealer replaced abs control module while truck was under warranty and now at 58000 miles I'm having the same problem as I did when it was fixed earlier. This is a safety Hazzard and a recall needs to be done because theses vehicles were built for towing heavy loads and you loose your abs and traction control when trying to stop heavy loads.

Manufacturer: RAM
Mfg Campaign: 11621074
Notice Date: Oct 21, 2024
Recall Date: Oct 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11621124 Other
Oct 21, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

As I am driving, (2018 ram 2500 6.7l with 45000 miles) the “service electronic brake system” and “service automatic brake system” will flash on and off intermittently. I took it to the dealership and they stated possibly the HCU. But since the codes flash intermittently and at completely random times they couldn’t say fer sure. But it does have to do with HCU system. I did a quick google search and discovered this is a recurring issue with the 2017-2018 Ram models.

Corrective Action:

As I am driving, (2018 ram 2500 6.7l with 45000 miles) the “service electronic brake system” and “service automatic brake system” will flash on and off intermittently. I took it to the dealership and they stated possibly the HCU. But since the codes flash intermittently and at completely random times they couldn’t say fer sure. But it does have to do with HCU system. I did a quick google search and discovered this is a recurring issue with the 2017-2018 Ram models.

Additional Notes:

As I am driving, (2018 ram 2500 6.7l with 45000 miles) the “service electronic brake system” and “service automatic brake system” will flash on and off intermittently. I took it to the dealership and they stated possibly the HCU. But since the codes flash intermittently and at completely random times they couldn’t say fer sure. But it does have to do with HCU system. I did a quick google search and discovered this is a recurring issue with the 2017-2018 Ram models.

Manufacturer: RAM
Mfg Campaign: 11621124
Notice Date: Oct 21, 2024
Recall Date: Oct 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11620780 Other
Oct 19, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Driving on interstate highway with cruise control engaged. Experienced rapid deceleration as cruise control disengaged without driver input. Received anti-lock braking error / service electronic braking system error. Was very dangerous situation to have occur unexpectedly and could have easily resulted in rear end collision or loss of control of vehicle. Received no warning prior to this failure. Issue has been sporadic but occurring more frequently. Vehicle has less effective braking in adverse road conditions. Never know when the anti lock brake system will be functional. A bump or vibration in the road can cause it to engage or disengage. Ram dealer service dept indicates Hydraulic Control Unit needs to be replaced. Looking online, I see this is an exceptionally common occurence in same year/make vehicles. So much so that the replacement part is backordered for months.

Corrective Action:

Driving on interstate highway with cruise control engaged. Experienced rapid deceleration as cruise control disengaged without driver input. Received anti-lock braking error / service electronic braking system error. Was very dangerous situation to have occur unexpectedly and could have easily resulted in rear end collision or loss of control of vehicle. Received no warning prior to this failure. Issue has been sporadic but occurring more frequently. Vehicle has less effective braking in adverse road conditions. Never know when the anti lock brake system will be functional. A bump or vibration in the road can cause it to engage or disengage. Ram dealer service dept indicates Hydraulic Control Unit needs to be replaced. Looking online, I see this is an exceptionally common occurence in same year/make vehicles. So much so that the replacement part is backordered for months.

Additional Notes:

Driving on interstate highway with cruise control engaged. Experienced rapid deceleration as cruise control disengaged without driver input. Received anti-lock braking error / service electronic braking system error. Was very dangerous situation to have occur unexpectedly and could have easily resulted in rear end collision or loss of control of vehicle. Received no warning prior to this failure. Issue has been sporadic but occurring more frequently. Vehicle has less effective braking in adverse road conditions. Never know when the anti lock brake system will be functional. A bump or vibration in the road can cause it to engage or disengage. Ram dealer service dept indicates Hydraulic Control Unit needs to be replaced. Looking online, I see this is an exceptionally common occurence in same year/make vehicles. So much so that the replacement part is backordered for months.

Manufacturer: RAM
Mfg Campaign: 11620780
Notice Date: Oct 19, 2024
Recall Date: Oct 19, 2024
Chrysler (fca Us, Llc)
Campaign: 11620780 Other
Oct 19, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Driving on interstate highway with cruise control engaged. Experienced rapid deceleration as cruise control disengaged without driver input. Received anti-lock braking error / service electronic braking system error. Was very dangerous situation to have occur unexpectedly and could have easily resulted in rear end collision or loss of control of vehicle. Received no warning prior to this failure. Issue has been sporadic but occurring more frequently. Vehicle has less effective braking in adverse road conditions. Never know when the anti lock brake system will be functional. A bump or vibration in the road can cause it to engage or disengage. Ram dealer service dept indicates Hydraulic Control Unit needs to be replaced. Looking online, I see this is an exceptionally common occurence in same year/make vehicles. So much so that the replacement part is backordered for months.

Corrective Action:

Driving on interstate highway with cruise control engaged. Experienced rapid deceleration as cruise control disengaged without driver input. Received anti-lock braking error / service electronic braking system error. Was very dangerous situation to have occur unexpectedly and could have easily resulted in rear end collision or loss of control of vehicle. Received no warning prior to this failure. Issue has been sporadic but occurring more frequently. Vehicle has less effective braking in adverse road conditions. Never know when the anti lock brake system will be functional. A bump or vibration in the road can cause it to engage or disengage. Ram dealer service dept indicates Hydraulic Control Unit needs to be replaced. Looking online, I see this is an exceptionally common occurence in same year/make vehicles. So much so that the replacement part is backordered for months.

Additional Notes:

Driving on interstate highway with cruise control engaged. Experienced rapid deceleration as cruise control disengaged without driver input. Received anti-lock braking error / service electronic braking system error. Was very dangerous situation to have occur unexpectedly and could have easily resulted in rear end collision or loss of control of vehicle. Received no warning prior to this failure. Issue has been sporadic but occurring more frequently. Vehicle has less effective braking in adverse road conditions. Never know when the anti lock brake system will be functional. A bump or vibration in the road can cause it to engage or disengage. Ram dealer service dept indicates Hydraulic Control Unit needs to be replaced. Looking online, I see this is an exceptionally common occurence in same year/make vehicles. So much so that the replacement part is backordered for months.

Manufacturer: RAM
Mfg Campaign: 11620780
Notice Date: Oct 19, 2024
Recall Date: Oct 19, 2024
Chrysler (fca Us, Llc)
Campaign: 11620380 Other
Oct 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

It's clear that my abs module is bad but it consists of three components. Mopar online doesn't have any components available to fix the problem. And the Dealer is selling the components separately and telling you which one they will sell you first and also at a higher price than what's available to you online

Corrective Action:

It's clear that my abs module is bad but it consists of three components. Mopar online doesn't have any components available to fix the problem. And the Dealer is selling the components separately and telling you which one they will sell you first and also at a higher price than what's available to you online

Additional Notes:

It's clear that my abs module is bad but it consists of three components. Mopar online doesn't have any components available to fix the problem. And the Dealer is selling the components separately and telling you which one they will sell you first and also at a higher price than what's available to you online

Manufacturer: RAM
Mfg Campaign: 11620380
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11620380 Other
Oct 17, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

It's clear that my abs module is bad but it consists of three components. Mopar online doesn't have any components available to fix the problem. And the Dealer is selling the components separately and telling you which one they will sell you first and also at a higher price than what's available to you online

Corrective Action:

It's clear that my abs module is bad but it consists of three components. Mopar online doesn't have any components available to fix the problem. And the Dealer is selling the components separately and telling you which one they will sell you first and also at a higher price than what's available to you online

Additional Notes:

It's clear that my abs module is bad but it consists of three components. Mopar online doesn't have any components available to fix the problem. And the Dealer is selling the components separately and telling you which one they will sell you first and also at a higher price than what's available to you online

Manufacturer: RAM
Mfg Campaign: 11620380
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11620380 Other
Oct 17, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

It's clear that my abs module is bad but it consists of three components. Mopar online doesn't have any components available to fix the problem. And the Dealer is selling the components separately and telling you which one they will sell you first and also at a higher price than what's available to you online

Corrective Action:

It's clear that my abs module is bad but it consists of three components. Mopar online doesn't have any components available to fix the problem. And the Dealer is selling the components separately and telling you which one they will sell you first and also at a higher price than what's available to you online

Additional Notes:

It's clear that my abs module is bad but it consists of three components. Mopar online doesn't have any components available to fix the problem. And the Dealer is selling the components separately and telling you which one they will sell you first and also at a higher price than what's available to you online

Manufacturer: RAM
Mfg Campaign: 11620380
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11620400 Other
Oct 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS/traction control warning lights and alarm intermittently on and off during driving, speed control does not work during the alarm cycle. ABS not working when warning comes on

Corrective Action:

ABS/traction control warning lights and alarm intermittently on and off during driving, speed control does not work during the alarm cycle. ABS not working when warning comes on

Additional Notes:

ABS/traction control warning lights and alarm intermittently on and off during driving, speed control does not work during the alarm cycle. ABS not working when warning comes on

Manufacturer: RAM
Mfg Campaign: 11620400
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11620400 Other
Oct 17, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS/traction control warning lights and alarm intermittently on and off during driving, speed control does not work during the alarm cycle. ABS not working when warning comes on

Corrective Action:

ABS/traction control warning lights and alarm intermittently on and off during driving, speed control does not work during the alarm cycle. ABS not working when warning comes on

Additional Notes:

ABS/traction control warning lights and alarm intermittently on and off during driving, speed control does not work during the alarm cycle. ABS not working when warning comes on

Manufacturer: RAM
Mfg Campaign: 11620400
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11620406 Other
Oct 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

While driving the PU with my camper in tow, the ABS and Service electronic bakes system warning were displayed on my dash. Then they went out. This process repeated several times over the next 3-4 minutes. Then the warning lights came on and stayed on. It remained that way until I parked on the side of the road and turned off the vehicle. I checked the undercarriage for any signs of any visible damage to the braking system. None was readily identifiable. Upon restarting the vehicle, all warning lights were extinguished. I proceeded to the campgrounds with out further warnings on this system. The next day, with out the camper in tow, the warning lights were again active flashing on and off for a period of about 3-4 minutes before they again came on and stayed on. This process repeated itself as I would turn off the vehicle and then restart it. Upon parking for the evening they were still on. When I started again the next day, they were off.

Corrective Action:

While driving the PU with my camper in tow, the ABS and Service electronic bakes system warning were displayed on my dash. Then they went out. This process repeated several times over the next 3-4 minutes. Then the warning lights came on and stayed on. It remained that way until I parked on the side of the road and turned off the vehicle. I checked the undercarriage for any signs of any visible damage to the braking system. None was readily identifiable. Upon restarting the vehicle, all warning lights were extinguished. I proceeded to the campgrounds with out further warnings on this system. The next day, with out the camper in tow, the warning lights were again active flashing on and off for a period of about 3-4 minutes before they again came on and stayed on. This process repeated itself as I would turn off the vehicle and then restart it. Upon parking for the evening they were still on. When I started again the next day, they were off.

Additional Notes:

While driving the PU with my camper in tow, the ABS and Service electronic bakes system warning were displayed on my dash. Then they went out. This process repeated several times over the next 3-4 minutes. Then the warning lights came on and stayed on. It remained that way until I parked on the side of the road and turned off the vehicle. I checked the undercarriage for any signs of any visible damage to the braking system. None was readily identifiable. Upon restarting the vehicle, all warning lights were extinguished. I proceeded to the campgrounds with out further warnings on this system. The next day, with out the camper in tow, the warning lights were again active flashing on and off for a period of about 3-4 minutes before they again came on and stayed on. This process repeated itself as I would turn off the vehicle and then restart it. Upon parking for the evening they were still on. When I started again the next day, they were off.

Manufacturer: RAM
Mfg Campaign: 11620406
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11620406 Other
Oct 17, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving the PU with my camper in tow, the ABS and Service electronic bakes system warning were displayed on my dash. Then they went out. This process repeated several times over the next 3-4 minutes. Then the warning lights came on and stayed on. It remained that way until I parked on the side of the road and turned off the vehicle. I checked the undercarriage for any signs of any visible damage to the braking system. None was readily identifiable. Upon restarting the vehicle, all warning lights were extinguished. I proceeded to the campgrounds with out further warnings on this system. The next day, with out the camper in tow, the warning lights were again active flashing on and off for a period of about 3-4 minutes before they again came on and stayed on. This process repeated itself as I would turn off the vehicle and then restart it. Upon parking for the evening they were still on. When I started again the next day, they were off.

Corrective Action:

While driving the PU with my camper in tow, the ABS and Service electronic bakes system warning were displayed on my dash. Then they went out. This process repeated several times over the next 3-4 minutes. Then the warning lights came on and stayed on. It remained that way until I parked on the side of the road and turned off the vehicle. I checked the undercarriage for any signs of any visible damage to the braking system. None was readily identifiable. Upon restarting the vehicle, all warning lights were extinguished. I proceeded to the campgrounds with out further warnings on this system. The next day, with out the camper in tow, the warning lights were again active flashing on and off for a period of about 3-4 minutes before they again came on and stayed on. This process repeated itself as I would turn off the vehicle and then restart it. Upon parking for the evening they were still on. When I started again the next day, they were off.

Additional Notes:

While driving the PU with my camper in tow, the ABS and Service electronic bakes system warning were displayed on my dash. Then they went out. This process repeated several times over the next 3-4 minutes. Then the warning lights came on and stayed on. It remained that way until I parked on the side of the road and turned off the vehicle. I checked the undercarriage for any signs of any visible damage to the braking system. None was readily identifiable. Upon restarting the vehicle, all warning lights were extinguished. I proceeded to the campgrounds with out further warnings on this system. The next day, with out the camper in tow, the warning lights were again active flashing on and off for a period of about 3-4 minutes before they again came on and stayed on. This process repeated itself as I would turn off the vehicle and then restart it. Upon parking for the evening they were still on. When I started again the next day, they were off.

Manufacturer: RAM
Mfg Campaign: 11620406
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11620176 Other
Oct 16, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Uconnect screen not working properly due to delamination. When driving the screen will ghost click creating a beeping sound with every ghost click. This could be several hundred peeps per minute. The back up camera will come on while driving forward. In bad weather when you want the defrosters on it will not allow it or stay on defrost. It will switch to all different vent positions, change the air temps so you can't get your window clear. If you try and change it, it will immediately change it. I was pulling a 5th wheel through the mountains and it started to pour rain. I desperately needed defrost and it would not work properly for this reason. If you turn off the screen it will turn right back on. If you turn the volume down to zero you still hear beeping. This is very distracting as a driver. I can't even turn the radio or system off. The radio constantly is changing station and switching from FM to AM or Siri. You can't do anything to stop this ghost clicking.

Corrective Action:

Uconnect screen not working properly due to delamination. When driving the screen will ghost click creating a beeping sound with every ghost click. This could be several hundred peeps per minute. The back up camera will come on while driving forward. In bad weather when you want the defrosters on it will not allow it or stay on defrost. It will switch to all different vent positions, change the air temps so you can't get your window clear. If you try and change it, it will immediately change it. I was pulling a 5th wheel through the mountains and it started to pour rain. I desperately needed defrost and it would not work properly for this reason. If you turn off the screen it will turn right back on. If you turn the volume down to zero you still hear beeping. This is very distracting as a driver. I can't even turn the radio or system off. The radio constantly is changing station and switching from FM to AM or Siri. You can't do anything to stop this ghost clicking.

Additional Notes:

Uconnect screen not working properly due to delamination. When driving the screen will ghost click creating a beeping sound with every ghost click. This could be several hundred peeps per minute. The back up camera will come on while driving forward. In bad weather when you want the defrosters on it will not allow it or stay on defrost. It will switch to all different vent positions, change the air temps so you can't get your window clear. If you try and change it, it will immediately change it. I was pulling a 5th wheel through the mountains and it started to pour rain. I desperately needed defrost and it would not work properly for this reason. If you turn off the screen it will turn right back on. If you turn the volume down to zero you still hear beeping. This is very distracting as a driver. I can't even turn the radio or system off. The radio constantly is changing station and switching from FM to AM or Siri. You can't do anything to stop this ghost clicking.

Manufacturer: RAM
Mfg Campaign: 11620176
Notice Date: Oct 16, 2024
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11620227 Other
Oct 16, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

There seems to be an issue with my ABS and Electronic Braking System, because both lights are blinking on and off saying to service them. It started while I was driving down a gravel road, then will shut off and back on. I drove nearly 500 miles with the ABS and Electronic Braking System sending me this message off and on again. I noticed when it was on that my ABS was not working properly, but when the light was off it was. I tested it several times to verify that it worked when the lights was off and that it didn't when the lights were on.

Corrective Action:

There seems to be an issue with my ABS and Electronic Braking System, because both lights are blinking on and off saying to service them. It started while I was driving down a gravel road, then will shut off and back on. I drove nearly 500 miles with the ABS and Electronic Braking System sending me this message off and on again. I noticed when it was on that my ABS was not working properly, but when the light was off it was. I tested it several times to verify that it worked when the lights was off and that it didn't when the lights were on.

Additional Notes:

There seems to be an issue with my ABS and Electronic Braking System, because both lights are blinking on and off saying to service them. It started while I was driving down a gravel road, then will shut off and back on. I drove nearly 500 miles with the ABS and Electronic Braking System sending me this message off and on again. I noticed when it was on that my ABS was not working properly, but when the light was off it was. I tested it several times to verify that it worked when the lights was off and that it didn't when the lights were on.

Manufacturer: RAM
Mfg Campaign: 11620227
Notice Date: Oct 16, 2024
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11619817 Other
Oct 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while driving at approximately 50 MPH, the Anti-lock Braking System (ABS) warning light illuminated. The vehicle was taken to the dealer who diagnosed that the ABS sensor had failed and replaced the ABS light. While driving approximately at55 MPH and decelerating, the contact applied the brake pedal but failed to respond. The vehicle was coasted to a stop. The vehicle was returned to the same dealer who had diagnosed that the calipers had failed. The brakes, brake pads, routers, and calibers were replaced. Approximately, 6 months later the contact noticed the vehicle failed to reverse. The vehicle app notes brake system failure, anti-brake system, ABS failure, and tire pressure failure warnings displayed. The vehicle was taken to the dealer who was unable to confirm a diagnosis however had assumed the reverse piston rods may have failed. The contact was informed the repair may take up to 2 weeks due to limited parts. The vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 111,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while driving at approximately 50 MPH, the Anti-lock Braking System (ABS) warning light illuminated. The vehicle was taken to the dealer who diagnosed that the ABS sensor had failed and replaced the ABS light. While driving approximately at55 MPH and decelerating, the contact applied the brake pedal but failed to respond. The vehicle was coasted to a stop. The vehicle was returned to the same dealer who had diagnosed that the calipers had failed. The brakes, brake pads, routers, and calibers were replaced. Approximately, 6 months later the contact noticed the vehicle failed to reverse. The vehicle app notes brake system failure, anti-brake system, ABS failure, and tire pressure failure warnings displayed. The vehicle was taken to the dealer who was unable to confirm a diagnosis however had assumed the reverse piston rods may have failed. The contact was informed the repair may take up to 2 weeks due to limited parts. The vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 111,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while driving at approximately 50 MPH, the Anti-lock Braking System (ABS) warning light illuminated. The vehicle was taken to the dealer who diagnosed that the ABS sensor had failed and replaced the ABS light. While driving approximately at55 MPH and decelerating, the contact applied the brake pedal but failed to respond. The vehicle was coasted to a stop. The vehicle was returned to the same dealer who had diagnosed that the calipers had failed. The brakes, brake pads, routers, and calibers were replaced. Approximately, 6 months later the contact noticed the vehicle failed to reverse. The vehicle app notes brake system failure, anti-brake system, ABS failure, and tire pressure failure warnings displayed. The vehicle was taken to the dealer who was unable to confirm a diagnosis however had assumed the reverse piston rods may have failed. The contact was informed the repair may take up to 2 weeks due to limited parts. The vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 111,000.

Manufacturer: RAM
Mfg Campaign: 11619817
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11619833 Other
Oct 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and service electronic breaking system lights all come on. I loose 4 wheel drive and cruise control as well as traction control. Happened at about 55000 miles had fixed now happened again at 95000 miles. Breaking is not as good as it should be!

Corrective Action:

ABS and service electronic breaking system lights all come on. I loose 4 wheel drive and cruise control as well as traction control. Happened at about 55000 miles had fixed now happened again at 95000 miles. Breaking is not as good as it should be!

Additional Notes:

ABS and service electronic breaking system lights all come on. I loose 4 wheel drive and cruise control as well as traction control. Happened at about 55000 miles had fixed now happened again at 95000 miles. Breaking is not as good as it should be!

Manufacturer: RAM
Mfg Campaign: 11619833
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11619906 Other
Oct 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I had warning lights come on service abs brake system. They replaced abs control module at around 30000 miles under warranty, and now at 58000 I'm getting the warning again. Abs doesn't work, traction control doesn't work and cruise control doesn't work. This makes the truck very unsafe especially when towing which truck is designed for. There needs to be a recall done on this problem.

Corrective Action:

I had warning lights come on service abs brake system. They replaced abs control module at around 30000 miles under warranty, and now at 58000 I'm getting the warning again. Abs doesn't work, traction control doesn't work and cruise control doesn't work. This makes the truck very unsafe especially when towing which truck is designed for. There needs to be a recall done on this problem.

Additional Notes:

I had warning lights come on service abs brake system. They replaced abs control module at around 30000 miles under warranty, and now at 58000 I'm getting the warning again. Abs doesn't work, traction control doesn't work and cruise control doesn't work. This makes the truck very unsafe especially when towing which truck is designed for. There needs to be a recall done on this problem.

Manufacturer: RAM
Mfg Campaign: 11619906
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11619997 Other
Oct 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

SERVICE ELECTRONIC BRAKE SYSTEM AND ABS LIGHT INTERMITTENTLY COMES ON DRIVE DOWN THE ROAD OR WHEN STOPPING. HAS BEEN HAPPENING FOR THE PAST 3 WEEKS NOW.

Corrective Action:

SERVICE ELECTRONIC BRAKE SYSTEM AND ABS LIGHT INTERMITTENTLY COMES ON DRIVE DOWN THE ROAD OR WHEN STOPPING. HAS BEEN HAPPENING FOR THE PAST 3 WEEKS NOW.

Additional Notes:

SERVICE ELECTRONIC BRAKE SYSTEM AND ABS LIGHT INTERMITTENTLY COMES ON DRIVE DOWN THE ROAD OR WHEN STOPPING. HAS BEEN HAPPENING FOR THE PAST 3 WEEKS NOW.

Manufacturer: RAM
Mfg Campaign: 11619997
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11619997 Other
Oct 15, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

SERVICE ELECTRONIC BRAKE SYSTEM AND ABS LIGHT INTERMITTENTLY COMES ON DRIVE DOWN THE ROAD OR WHEN STOPPING. HAS BEEN HAPPENING FOR THE PAST 3 WEEKS NOW.

Corrective Action:

SERVICE ELECTRONIC BRAKE SYSTEM AND ABS LIGHT INTERMITTENTLY COMES ON DRIVE DOWN THE ROAD OR WHEN STOPPING. HAS BEEN HAPPENING FOR THE PAST 3 WEEKS NOW.

Additional Notes:

SERVICE ELECTRONIC BRAKE SYSTEM AND ABS LIGHT INTERMITTENTLY COMES ON DRIVE DOWN THE ROAD OR WHEN STOPPING. HAS BEEN HAPPENING FOR THE PAST 3 WEEKS NOW.

Manufacturer: RAM
Mfg Campaign: 11619997
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024

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