Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs module and hcu failed. Unable to have abs. Ram does not have the pump and is redesigning it and won’t be available until aug 2023. I am driving without abs until then. The hcu pump was replaced less than 2 years ago.
Corrective Action:
Abs module and hcu failed. Unable to have abs. Ram does not have the pump and is redesigning it and won’t be available until aug 2023. I am driving without abs until then. The hcu pump was replaced less than 2 years ago.
Additional Notes:
Abs module and hcu failed. Unable to have abs. Ram does not have the pump and is redesigning it and won’t be available until aug 2023. I am driving without abs until then. The hcu pump was replaced less than 2 years ago.
Mfg Campaign: 11520466
Recall Date: May 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS module and HCU pump failure resulting in intermittent brake failure at highway speed.
Corrective Action:
The ABS module and HCU pump failure resulting in intermittent brake failure at highway speed.
Additional Notes:
The ABS module and HCU pump failure resulting in intermittent brake failure at highway speed.
Mfg Campaign: 11520249
Recall Date: May 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were flashing intermittently. While starting the vehicle, the ABS and traction control warning lights were illuminated. The contact stated he replaced the ABS control module and the HCU. The vehicle was taken to the local dealer who flashed the system. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were flashing intermittently. While starting the vehicle, the ABS and traction control warning lights were illuminated. The contact stated he replaced the ABS control module and the HCU. The vehicle was taken to the local dealer who flashed the system. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were flashing intermittently. While starting the vehicle, the ABS and traction control warning lights were illuminated. The contact stated he replaced the ABS control module and the HCU. The vehicle was taken to the local dealer who flashed the system. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 65,000.
Mfg Campaign: 11519952
Recall Date: May 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were flashing intermittently. While starting the vehicle, the ABS and traction control warning lights were illuminated. The contact stated he replaced the ABS control module and the HCU. The vehicle was taken to the local dealer who flashed the system. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were flashing intermittently. While starting the vehicle, the ABS and traction control warning lights were illuminated. The contact stated he replaced the ABS control module and the HCU. The vehicle was taken to the local dealer who flashed the system. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were flashing intermittently. While starting the vehicle, the ABS and traction control warning lights were illuminated. The contact stated he replaced the ABS control module and the HCU. The vehicle was taken to the local dealer who flashed the system. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 65,000.
Mfg Campaign: 11519952
Recall Date: May 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased my 2018 Ram 2500 mega cab from Grieco Ford in Delray Beach 4 days ago. As I was driving home, the ABS service, electric braking system and anti lock braking service lights came on. Took it to New Smyrna Beach Jeep Dodge Ram, they plugged it in and said the HCU needed replaced and was it n back order until September. I don’t know what to do.
Corrective Action:
I purchased my 2018 Ram 2500 mega cab from Grieco Ford in Delray Beach 4 days ago. As I was driving home, the ABS service, electric braking system and anti lock braking service lights came on. Took it to New Smyrna Beach Jeep Dodge Ram, they plugged it in and said the HCU needed replaced and was it n back order until September. I don’t know what to do.
Additional Notes:
I purchased my 2018 Ram 2500 mega cab from Grieco Ford in Delray Beach 4 days ago. As I was driving home, the ABS service, electric braking system and anti lock braking service lights came on. Took it to New Smyrna Beach Jeep Dodge Ram, they plugged it in and said the HCU needed replaced and was it n back order until September. I don’t know what to do.
Mfg Campaign: 11520089
Recall Date: May 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased my 2018 Ram 2500 mega cab from Grieco Ford in Delray Beach 4 days ago. As I was driving home, the ABS service, electric braking system and anti lock braking service lights came on. Took it to New Smyrna Beach Jeep Dodge Ram, they plugged it in and said the HCU needed replaced and was it n back order until September. I don’t know what to do.
Corrective Action:
I purchased my 2018 Ram 2500 mega cab from Grieco Ford in Delray Beach 4 days ago. As I was driving home, the ABS service, electric braking system and anti lock braking service lights came on. Took it to New Smyrna Beach Jeep Dodge Ram, they plugged it in and said the HCU needed replaced and was it n back order until September. I don’t know what to do.
Additional Notes:
I purchased my 2018 Ram 2500 mega cab from Grieco Ford in Delray Beach 4 days ago. As I was driving home, the ABS service, electric braking system and anti lock braking service lights came on. Took it to New Smyrna Beach Jeep Dodge Ram, they plugged it in and said the HCU needed replaced and was it n back order until September. I don’t know what to do.
Mfg Campaign: 11520089
Recall Date: May 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS warning light, HCU warning light, traction control, and cruise control warning light illuminated. Additionally, the service warning light was illuminated, and the speedometer went blank. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with code C0020-01 (HCU Motor Failure). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS warning light, HCU warning light, traction control, and cruise control warning light illuminated. Additionally, the service warning light was illuminated, and the speedometer went blank. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with code C0020-01 (HCU Motor Failure). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS warning light, HCU warning light, traction control, and cruise control warning light illuminated. Additionally, the service warning light was illuminated, and the speedometer went blank. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with code C0020-01 (HCU Motor Failure). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.
Mfg Campaign: 11519736
Recall Date: May 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS brakes and skid control is constantly alarming. Replaced ABS module and HCU module in 2021. Started malfunctioning again in early 2022. Have been waiting since then until now and have yet to have ABS system repaired. Was told by RAM that it would be at least end of June 2023 before repair is available.
Corrective Action:
ABS brakes and skid control is constantly alarming. Replaced ABS module and HCU module in 2021. Started malfunctioning again in early 2022. Have been waiting since then until now and have yet to have ABS system repaired. Was told by RAM that it would be at least end of June 2023 before repair is available.
Additional Notes:
ABS brakes and skid control is constantly alarming. Replaced ABS module and HCU module in 2021. Started malfunctioning again in early 2022. Have been waiting since then until now and have yet to have ABS system repaired. Was told by RAM that it would be at least end of June 2023 before repair is available.
Mfg Campaign: 11519743
Recall Date: May 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Received Code: C0020
Corrective Action:
Received Code: C0020
Additional Notes:
Received Code: C0020
Mfg Campaign: 11519683
Recall Date: Apr 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Received Code: C0020
Corrective Action:
Received Code: C0020
Additional Notes:
Received Code: C0020
Mfg Campaign: 11519683
Recall Date: Apr 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS & Traction control lights turns off & on. Thus deactivating & activating traction control.
Corrective Action:
ABS & Traction control lights turns off & on. Thus deactivating & activating traction control.
Additional Notes:
ABS & Traction control lights turns off & on. Thus deactivating & activating traction control.
Mfg Campaign: 11519690
Recall Date: Apr 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I just purchased a 2018 Dodge Ram Crew Cab from Crown Dodge in Ventura Ca. Within 5000 miles of purchase the ABS has failed and my breaks locked up on the freeway! The truck was taken into the dealership and the service department told me that the part was backordered till mid August and to do ahead and drive it the next 3 1/2 months and assured me it was safe. They sent me home with the truck and said it was totally safe to drive but just don’t break hard or fast?! I left with the alarm beeping continuously and drove home. I am supposed to live without a truck for 4 months? This truck was purchased for towing my commercial fishing vessel daily to and from the harbor being used in conjunction with my limited entry fishing permits ie: crab, sea urchin, sea cucumber, lobster and deeper nearshore rockfish. Without the truck I can not launch the commercial boat that weighs approximately 8000 lbs. Dodge should be held to a higher standard for their trucks! Please HELP! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I just purchased a 2018 Dodge Ram Crew Cab from Crown Dodge in Ventura Ca. Within 5000 miles of purchase the ABS has failed and my breaks locked up on the freeway! The truck was taken into the dealership and the service department told me that the part was backordered till mid August and to do ahead and drive it the next 3 1/2 months and assured me it was safe. They sent me home with the truck and said it was totally safe to drive but just don’t break hard or fast?! I left with the alarm beeping continuously and drove home. I am supposed to live without a truck for 4 months? This truck was purchased for towing my commercial fishing vessel daily to and from the harbor being used in conjunction with my limited entry fishing permits ie: crab, sea urchin, sea cucumber, lobster and deeper nearshore rockfish. Without the truck I can not launch the commercial boat that weighs approximately 8000 lbs. Dodge should be held to a higher standard for their trucks! Please HELP! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I just purchased a 2018 Dodge Ram Crew Cab from Crown Dodge in Ventura Ca. Within 5000 miles of purchase the ABS has failed and my breaks locked up on the freeway! The truck was taken into the dealership and the service department told me that the part was backordered till mid August and to do ahead and drive it the next 3 1/2 months and assured me it was safe. They sent me home with the truck and said it was totally safe to drive but just don’t break hard or fast?! I left with the alarm beeping continuously and drove home. I am supposed to live without a truck for 4 months? This truck was purchased for towing my commercial fishing vessel daily to and from the harbor being used in conjunction with my limited entry fishing permits ie: crab, sea urchin, sea cucumber, lobster and deeper nearshore rockfish. Without the truck I can not launch the commercial boat that weighs approximately 8000 lbs. Dodge should be held to a higher standard for their trucks! Please HELP! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11519564
Recall Date: Apr 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I just purchased a 2018 Dodge Ram Crew Cab from Crown Dodge in Ventura Ca. Within 5000 miles of purchase the ABS has failed and my breaks locked up on the freeway! The truck was taken into the dealership and the service department told me that the part was backordered till mid August and to do ahead and drive it the next 3 1/2 months and assured me it was safe. They sent me home with the truck and said it was totally safe to drive but just don’t break hard or fast?! I left with the alarm beeping continuously and drove home. I am supposed to live without a truck for 4 months? This truck was purchased for towing my commercial fishing vessel daily to and from the harbor being used in conjunction with my limited entry fishing permits ie: crab, sea urchin, sea cucumber, lobster and deeper nearshore rockfish. Without the truck I can not launch the commercial boat that weighs approximately 8000 lbs. Dodge should be held to a higher standard for their trucks! Please HELP! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I just purchased a 2018 Dodge Ram Crew Cab from Crown Dodge in Ventura Ca. Within 5000 miles of purchase the ABS has failed and my breaks locked up on the freeway! The truck was taken into the dealership and the service department told me that the part was backordered till mid August and to do ahead and drive it the next 3 1/2 months and assured me it was safe. They sent me home with the truck and said it was totally safe to drive but just don’t break hard or fast?! I left with the alarm beeping continuously and drove home. I am supposed to live without a truck for 4 months? This truck was purchased for towing my commercial fishing vessel daily to and from the harbor being used in conjunction with my limited entry fishing permits ie: crab, sea urchin, sea cucumber, lobster and deeper nearshore rockfish. Without the truck I can not launch the commercial boat that weighs approximately 8000 lbs. Dodge should be held to a higher standard for their trucks! Please HELP! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I just purchased a 2018 Dodge Ram Crew Cab from Crown Dodge in Ventura Ca. Within 5000 miles of purchase the ABS has failed and my breaks locked up on the freeway! The truck was taken into the dealership and the service department told me that the part was backordered till mid August and to do ahead and drive it the next 3 1/2 months and assured me it was safe. They sent me home with the truck and said it was totally safe to drive but just don’t break hard or fast?! I left with the alarm beeping continuously and drove home. I am supposed to live without a truck for 4 months? This truck was purchased for towing my commercial fishing vessel daily to and from the harbor being used in conjunction with my limited entry fishing permits ie: crab, sea urchin, sea cucumber, lobster and deeper nearshore rockfish. Without the truck I can not launch the commercial boat that weighs approximately 8000 lbs. Dodge should be held to a higher standard for their trucks! Please HELP! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11519564
Recall Date: Apr 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent ABS/ HCU light coming on again. Equipment once replace around 20k. Possibly cause of inability to properly stop cause crash. On Oct 2022.
Corrective Action:
Intermittent ABS/ HCU light coming on again. Equipment once replace around 20k. Possibly cause of inability to properly stop cause crash. On Oct 2022.
Additional Notes:
Intermittent ABS/ HCU light coming on again. Equipment once replace around 20k. Possibly cause of inability to properly stop cause crash. On Oct 2022.
Mfg Campaign: 11519207
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The service ABS System light cycles on and off continuously going down the road. Upon calling the dealer it is a known issue and parts have been on nationawide back order for months with no resolution in sight until “at least August”. In the meantime consumers cannot use cruise control nor will the electronic braking system work for a pull behind trailer. Not having the ABS function properly is dangerous and Ram knows this is an issue but cannot keep up with the high demand associated with this issue.
Corrective Action:
The service ABS System light cycles on and off continuously going down the road. Upon calling the dealer it is a known issue and parts have been on nationawide back order for months with no resolution in sight until “at least August”. In the meantime consumers cannot use cruise control nor will the electronic braking system work for a pull behind trailer. Not having the ABS function properly is dangerous and Ram knows this is an issue but cannot keep up with the high demand associated with this issue.
Additional Notes:
The service ABS System light cycles on and off continuously going down the road. Upon calling the dealer it is a known issue and parts have been on nationawide back order for months with no resolution in sight until “at least August”. In the meantime consumers cannot use cruise control nor will the electronic braking system work for a pull behind trailer. Not having the ABS function properly is dangerous and Ram knows this is an issue but cannot keep up with the high demand associated with this issue.
Mfg Campaign: 11519274
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent ABS, EBS and traction control issues causing spurious warnings and loss of cruse control. The alerts are distracting to the driver, loss of ebs/abs represents safety issues while traveling, as does the loss of traction control and cruse control. Dealer has diagnosed the issue to the respective abs/ebs controllers but reports no parts in inventory and no due date for when they will be available. Formally request NHTSA force a recall to require the mfg to correct the issue expeditiously.
Corrective Action:
Intermittent ABS, EBS and traction control issues causing spurious warnings and loss of cruse control. The alerts are distracting to the driver, loss of ebs/abs represents safety issues while traveling, as does the loss of traction control and cruse control. Dealer has diagnosed the issue to the respective abs/ebs controllers but reports no parts in inventory and no due date for when they will be available. Formally request NHTSA force a recall to require the mfg to correct the issue expeditiously.
Additional Notes:
Intermittent ABS, EBS and traction control issues causing spurious warnings and loss of cruse control. The alerts are distracting to the driver, loss of ebs/abs represents safety issues while traveling, as does the loss of traction control and cruse control. Dealer has diagnosed the issue to the respective abs/ebs controllers but reports no parts in inventory and no due date for when they will be available. Formally request NHTSA force a recall to require the mfg to correct the issue expeditiously.
Mfg Campaign: 11519291
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Intermittent ABS, EBS and traction control issues causing spurious warnings and loss of cruse control. The alerts are distracting to the driver, loss of ebs/abs represents safety issues while traveling, as does the loss of traction control and cruse control. Dealer has diagnosed the issue to the respective abs/ebs controllers but reports no parts in inventory and no due date for when they will be available. Formally request NHTSA force a recall to require the mfg to correct the issue expeditiously.
Corrective Action:
Intermittent ABS, EBS and traction control issues causing spurious warnings and loss of cruse control. The alerts are distracting to the driver, loss of ebs/abs represents safety issues while traveling, as does the loss of traction control and cruse control. Dealer has diagnosed the issue to the respective abs/ebs controllers but reports no parts in inventory and no due date for when they will be available. Formally request NHTSA force a recall to require the mfg to correct the issue expeditiously.
Additional Notes:
Intermittent ABS, EBS and traction control issues causing spurious warnings and loss of cruse control. The alerts are distracting to the driver, loss of ebs/abs represents safety issues while traveling, as does the loss of traction control and cruse control. Dealer has diagnosed the issue to the respective abs/ebs controllers but reports no parts in inventory and no due date for when they will be available. Formally request NHTSA force a recall to require the mfg to correct the issue expeditiously.
Mfg Campaign: 11519291
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Intermittent ABS, EBS and traction control issues causing spurious warnings and loss of cruse control. The alerts are distracting to the driver, loss of ebs/abs represents safety issues while traveling, as does the loss of traction control and cruse control. Dealer has diagnosed the issue to the respective abs/ebs controllers but reports no parts in inventory and no due date for when they will be available. Formally request NHTSA force a recall to require the mfg to correct the issue expeditiously.
Corrective Action:
Intermittent ABS, EBS and traction control issues causing spurious warnings and loss of cruse control. The alerts are distracting to the driver, loss of ebs/abs represents safety issues while traveling, as does the loss of traction control and cruse control. Dealer has diagnosed the issue to the respective abs/ebs controllers but reports no parts in inventory and no due date for when they will be available. Formally request NHTSA force a recall to require the mfg to correct the issue expeditiously.
Additional Notes:
Intermittent ABS, EBS and traction control issues causing spurious warnings and loss of cruse control. The alerts are distracting to the driver, loss of ebs/abs represents safety issues while traveling, as does the loss of traction control and cruse control. Dealer has diagnosed the issue to the respective abs/ebs controllers but reports no parts in inventory and no due date for when they will be available. Formally request NHTSA force a recall to require the mfg to correct the issue expeditiously.
Mfg Campaign: 11519291
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HCU and ABS Module stopped working. My safety along with other people’s safety is put at risk because if the braking system is not working properly, especially in slippery or wet conditions, then I won’t be able to stop when needed, which can lead to a deadly crash. Yes, the problem was confirmed by the dealership that the hcu and abs control module will need to be replaced. However, the parts are on back order and do not know when they will be in stock, which is a terrible problem to have when it comes to somebody’s brakes. The vehicle has not been inspected by anyone since the light came on, except for the dealership diagnosis. The abs light and traction control light pings intermittently. The cruise control stops working when the light pings which could also lead to a crash. Customers should not have to pay for the $1800 repair bill for a Chrysler faulty part.
Corrective Action:
HCU and ABS Module stopped working. My safety along with other people’s safety is put at risk because if the braking system is not working properly, especially in slippery or wet conditions, then I won’t be able to stop when needed, which can lead to a deadly crash. Yes, the problem was confirmed by the dealership that the hcu and abs control module will need to be replaced. However, the parts are on back order and do not know when they will be in stock, which is a terrible problem to have when it comes to somebody’s brakes. The vehicle has not been inspected by anyone since the light came on, except for the dealership diagnosis. The abs light and traction control light pings intermittently. The cruise control stops working when the light pings which could also lead to a crash. Customers should not have to pay for the $1800 repair bill for a Chrysler faulty part.
Additional Notes:
HCU and ABS Module stopped working. My safety along with other people’s safety is put at risk because if the braking system is not working properly, especially in slippery or wet conditions, then I won’t be able to stop when needed, which can lead to a deadly crash. Yes, the problem was confirmed by the dealership that the hcu and abs control module will need to be replaced. However, the parts are on back order and do not know when they will be in stock, which is a terrible problem to have when it comes to somebody’s brakes. The vehicle has not been inspected by anyone since the light came on, except for the dealership diagnosis. The abs light and traction control light pings intermittently. The cruise control stops working when the light pings which could also lead to a crash. Customers should not have to pay for the $1800 repair bill for a Chrysler faulty part.
Mfg Campaign: 11519352
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
HCU and ABS Module stopped working. My safety along with other people’s safety is put at risk because if the braking system is not working properly, especially in slippery or wet conditions, then I won’t be able to stop when needed, which can lead to a deadly crash. Yes, the problem was confirmed by the dealership that the hcu and abs control module will need to be replaced. However, the parts are on back order and do not know when they will be in stock, which is a terrible problem to have when it comes to somebody’s brakes. The vehicle has not been inspected by anyone since the light came on, except for the dealership diagnosis. The abs light and traction control light pings intermittently. The cruise control stops working when the light pings which could also lead to a crash. Customers should not have to pay for the $1800 repair bill for a Chrysler faulty part.
Corrective Action:
HCU and ABS Module stopped working. My safety along with other people’s safety is put at risk because if the braking system is not working properly, especially in slippery or wet conditions, then I won’t be able to stop when needed, which can lead to a deadly crash. Yes, the problem was confirmed by the dealership that the hcu and abs control module will need to be replaced. However, the parts are on back order and do not know when they will be in stock, which is a terrible problem to have when it comes to somebody’s brakes. The vehicle has not been inspected by anyone since the light came on, except for the dealership diagnosis. The abs light and traction control light pings intermittently. The cruise control stops working when the light pings which could also lead to a crash. Customers should not have to pay for the $1800 repair bill for a Chrysler faulty part.
Additional Notes:
HCU and ABS Module stopped working. My safety along with other people’s safety is put at risk because if the braking system is not working properly, especially in slippery or wet conditions, then I won’t be able to stop when needed, which can lead to a deadly crash. Yes, the problem was confirmed by the dealership that the hcu and abs control module will need to be replaced. However, the parts are on back order and do not know when they will be in stock, which is a terrible problem to have when it comes to somebody’s brakes. The vehicle has not been inspected by anyone since the light came on, except for the dealership diagnosis. The abs light and traction control light pings intermittently. The cruise control stops working when the light pings which could also lead to a crash. Customers should not have to pay for the $1800 repair bill for a Chrysler faulty part.
Mfg Campaign: 11519352
Recall Date: Apr 27, 2023
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Valencia, CA • 36 yrs
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