Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light/service electronic brake system. Dealer advised that ABS actuator and hydraulic controller unit needs to be replaced. Items are on back order and can not be ordered until released by Chrysler in February 2024. In the meantime no one can tell me if it is safe to drive my truck or not.
Corrective Action:
ABS light/service electronic brake system. Dealer advised that ABS actuator and hydraulic controller unit needs to be replaced. Items are on back order and can not be ordered until released by Chrysler in February 2024. In the meantime no one can tell me if it is safe to drive my truck or not.
Additional Notes:
ABS light/service electronic brake system. Dealer advised that ABS actuator and hydraulic controller unit needs to be replaced. Items are on back order and can not be ordered until released by Chrysler in February 2024. In the meantime no one can tell me if it is safe to drive my truck or not.
Mfg Campaign: 11538235
Recall Date: Aug 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Electric Brake System is displayed and ABS light on. Truck only has 52045 miles on it.
Corrective Action:
Service Electric Brake System is displayed and ABS light on. Truck only has 52045 miles on it.
Additional Notes:
Service Electric Brake System is displayed and ABS light on. Truck only has 52045 miles on it.
Mfg Campaign: 11537661
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module and the HCU failed and needed to be replaced. The vehicle was not repaired. The contact notified the parts center at the dealer and was informed that parts were unavailable for the repair until February 2024. The manufacturer was not notified of the failure. The failure mileage was approximately 139,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module and the HCU failed and needed to be replaced. The vehicle was not repaired. The contact notified the parts center at the dealer and was informed that parts were unavailable for the repair until February 2024. The manufacturer was not notified of the failure. The failure mileage was approximately 139,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module and the HCU failed and needed to be replaced. The vehicle was not repaired. The contact notified the parts center at the dealer and was informed that parts were unavailable for the repair until February 2024. The manufacturer was not notified of the failure. The failure mileage was approximately 139,000.
Mfg Campaign: 11537667
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS and traction control light is flashing on and off, this truck has 57000 miles on it and is garage kept. I looked it up and many of these trucks are having the same problem. The dealer wants $200 just to verify the problem. It is unreasonable that the ABS system fails so quickly in these trucks. The ABS/traction control lights will also come on and stay on for a while and then go off.
Corrective Action:
The ABS and traction control light is flashing on and off, this truck has 57000 miles on it and is garage kept. I looked it up and many of these trucks are having the same problem. The dealer wants $200 just to verify the problem. It is unreasonable that the ABS system fails so quickly in these trucks. The ABS/traction control lights will also come on and stay on for a while and then go off.
Additional Notes:
The ABS and traction control light is flashing on and off, this truck has 57000 miles on it and is garage kept. I looked it up and many of these trucks are having the same problem. The dealer wants $200 just to verify the problem. It is unreasonable that the ABS system fails so quickly in these trucks. The ABS/traction control lights will also come on and stay on for a while and then go off.
Mfg Campaign: 11537706
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 2-3 MPH and depressing the brake pedal, the ABS warning light illuminated, and the vehicle shuddered and came to a stop. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the hydraulic electronic control unit (HECU) needed to be replaced; however, parts were not available. The dealer informed the contact that the manufacturer was not distributing the ABS module part because they were defective. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 2-3 MPH and depressing the brake pedal, the ABS warning light illuminated, and the vehicle shuddered and came to a stop. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the hydraulic electronic control unit (HECU) needed to be replaced; however, parts were not available. The dealer informed the contact that the manufacturer was not distributing the ABS module part because they were defective. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 2-3 MPH and depressing the brake pedal, the ABS warning light illuminated, and the vehicle shuddered and came to a stop. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the hydraulic electronic control unit (HECU) needed to be replaced; however, parts were not available. The dealer informed the contact that the manufacturer was not distributing the ABS module part because they were defective. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11537720
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 2-3 MPH and depressing the brake pedal, the ABS warning light illuminated, and the vehicle shuddered and came to a stop. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the hydraulic electronic control unit (HECU) needed to be replaced; however, parts were not available. The dealer informed the contact that the manufacturer was not distributing the ABS module part because they were defective. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 2-3 MPH and depressing the brake pedal, the ABS warning light illuminated, and the vehicle shuddered and came to a stop. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the hydraulic electronic control unit (HECU) needed to be replaced; however, parts were not available. The dealer informed the contact that the manufacturer was not distributing the ABS module part because they were defective. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 2-3 MPH and depressing the brake pedal, the ABS warning light illuminated, and the vehicle shuddered and came to a stop. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the hydraulic electronic control unit (HECU) needed to be replaced; however, parts were not available. The dealer informed the contact that the manufacturer was not distributing the ABS module part because they were defective. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11537720
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 35 MPH, the ABS warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer diagnosed the failure as an internal short circuit to the ABS hydraulic unit. The vehicle was repaired. The failure reoccurred and the vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was 47,187.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 35 MPH, the ABS warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer diagnosed the failure as an internal short circuit to the ABS hydraulic unit. The vehicle was repaired. The failure reoccurred and the vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was 47,187.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 35 MPH, the ABS warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer diagnosed the failure as an internal short circuit to the ABS hydraulic unit. The vehicle was repaired. The failure reoccurred and the vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was 47,187.
Mfg Campaign: 11537751
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is a common problem I’ve replaced the abs pump once already on this truck and it’s failed again!!
Corrective Action:
This is a common problem I’ve replaced the abs pump once already on this truck and it’s failed again!!
Additional Notes:
This is a common problem I’ve replaced the abs pump once already on this truck and it’s failed again!!
Mfg Campaign: 11537806
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This is a common problem I’ve replaced the abs pump once already on this truck and it’s failed again!!
Corrective Action:
This is a common problem I’ve replaced the abs pump once already on this truck and it’s failed again!!
Additional Notes:
This is a common problem I’ve replaced the abs pump once already on this truck and it’s failed again!!
Mfg Campaign: 11537806
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs lights are coming on and off I took to a shop where they told me it's known problem and parts are on backorder
Corrective Action:
Abs lights are coming on and off I took to a shop where they told me it's known problem and parts are on backorder
Additional Notes:
Abs lights are coming on and off I took to a shop where they told me it's known problem and parts are on backorder
Mfg Campaign: 11537503
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs lights are coming on and off I took to a shop where they told me it's known problem and parts are on backorder
Corrective Action:
Abs lights are coming on and off I took to a shop where they told me it's known problem and parts are on backorder
Additional Notes:
Abs lights are coming on and off I took to a shop where they told me it's known problem and parts are on backorder
Mfg Campaign: 11537503
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Abs lights are coming on and off I took to a shop where they told me it's known problem and parts are on backorder
Corrective Action:
Abs lights are coming on and off I took to a shop where they told me it's known problem and parts are on backorder
Additional Notes:
Abs lights are coming on and off I took to a shop where they told me it's known problem and parts are on backorder
Mfg Campaign: 11537503
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle skidded. The ABS and traction control warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle skidded. The ABS and traction control warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle skidded. The ABS and traction control warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.
Mfg Campaign: 11537504
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service electronic braking system message, ABS light and traction control light are on. Code:C0020-0. ABS HPU problem. This is an obvious issue with these year make and model of trucks.
Corrective Action:
Service electronic braking system message, ABS light and traction control light are on. Code:C0020-0. ABS HPU problem. This is an obvious issue with these year make and model of trucks.
Additional Notes:
Service electronic braking system message, ABS light and traction control light are on. Code:C0020-0. ABS HPU problem. This is an obvious issue with these year make and model of trucks.
Mfg Campaign: 11537071
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service electronic braking system message, ABS light and traction control light are on. Code:C0020-0. ABS HPU problem. This is an obvious issue with these year make and model of trucks.
Corrective Action:
Service electronic braking system message, ABS light and traction control light are on. Code:C0020-0. ABS HPU problem. This is an obvious issue with these year make and model of trucks.
Additional Notes:
Service electronic braking system message, ABS light and traction control light are on. Code:C0020-0. ABS HPU problem. This is an obvious issue with these year make and model of trucks.
Mfg Campaign: 11537071
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 35 MPH, the "Service Electronic Brake" and "ABS Module Failure" messages were displayed. Additionally, the Forward Collision Avoidance Adaptive Cruise Control (ACC) mode disengaged was displayed. The vehicle was taken to an unknown dealer, where it was diagnosed that the ABS pump control module had failed, and the ABS module part number: 68143491AB and an unknown module part number: 68347098AB needed to be replaced; however, the parts were not available. The dealer cleared the diagnostic codes; however, the failure recurred. The vehicle was taken to another dealer, who cleared the codes; however, the failure persisted. The contact stated that he had contacted several unknown dealers, who advised that the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 35 MPH, the "Service Electronic Brake" and "ABS Module Failure" messages were displayed. Additionally, the Forward Collision Avoidance Adaptive Cruise Control (ACC) mode disengaged was displayed. The vehicle was taken to an unknown dealer, where it was diagnosed that the ABS pump control module had failed, and the ABS module part number: 68143491AB and an unknown module part number: 68347098AB needed to be replaced; however, the parts were not available. The dealer cleared the diagnostic codes; however, the failure recurred. The vehicle was taken to another dealer, who cleared the codes; however, the failure persisted. The contact stated that he had contacted several unknown dealers, who advised that the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 35 MPH, the "Service Electronic Brake" and "ABS Module Failure" messages were displayed. Additionally, the Forward Collision Avoidance Adaptive Cruise Control (ACC) mode disengaged was displayed. The vehicle was taken to an unknown dealer, where it was diagnosed that the ABS pump control module had failed, and the ABS module part number: 68143491AB and an unknown module part number: 68347098AB needed to be replaced; however, the parts were not available. The dealer cleared the diagnostic codes; however, the failure recurred. The vehicle was taken to another dealer, who cleared the codes; however, the failure persisted. The contact stated that he had contacted several unknown dealers, who advised that the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11537160
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the Service Electronic Brake System was displayed, and the ABS, Traction Control and cruise control became inoperable. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Unit had failed and needed to be replaced; however, the parts were not available. The contact stated that the failure had made the vehicle extremely unsafe to operate while towing heavy loads. The manufacturer was also notified of the failure. The failure mileage was 1,025.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the Service Electronic Brake System was displayed, and the ABS, Traction Control and cruise control became inoperable. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Unit had failed and needed to be replaced; however, the parts were not available. The contact stated that the failure had made the vehicle extremely unsafe to operate while towing heavy loads. The manufacturer was also notified of the failure. The failure mileage was 1,025.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the Service Electronic Brake System was displayed, and the ABS, Traction Control and cruise control became inoperable. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Unit had failed and needed to be replaced; however, the parts were not available. The contact stated that the failure had made the vehicle extremely unsafe to operate while towing heavy loads. The manufacturer was also notified of the failure. The failure mileage was 1,025.
Mfg Campaign: 11536881
Recall Date: Aug 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the Service Electronic Brake System was displayed, and the ABS, Traction Control and cruise control became inoperable. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Unit had failed and needed to be replaced; however, the parts were not available. The contact stated that the failure had made the vehicle extremely unsafe to operate while towing heavy loads. The manufacturer was also notified of the failure. The failure mileage was 1,025.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the Service Electronic Brake System was displayed, and the ABS, Traction Control and cruise control became inoperable. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Unit had failed and needed to be replaced; however, the parts were not available. The contact stated that the failure had made the vehicle extremely unsafe to operate while towing heavy loads. The manufacturer was also notified of the failure. The failure mileage was 1,025.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the Service Electronic Brake System was displayed, and the ABS, Traction Control and cruise control became inoperable. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Unit had failed and needed to be replaced; however, the parts were not available. The contact stated that the failure had made the vehicle extremely unsafe to operate while towing heavy loads. The manufacturer was also notified of the failure. The failure mileage was 1,025.
Mfg Campaign: 11536881
Recall Date: Aug 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that the Service Brakes message was displayed and deactivated the cruise control and caused the stability and traction control systems to fail to operate as needed. The failure wase self-corrected; however, the failure recurred shortly afterwards. The failure persisted. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that the Service Brakes message was displayed and deactivated the cruise control and caused the stability and traction control systems to fail to operate as needed. The failure wase self-corrected; however, the failure recurred shortly afterwards. The failure persisted. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that the Service Brakes message was displayed and deactivated the cruise control and caused the stability and traction control systems to fail to operate as needed. The failure wase self-corrected; however, the failure recurred shortly afterwards. The failure persisted. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
Mfg Campaign: 11536887
Recall Date: Aug 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that the Service Brakes message was displayed and deactivated the cruise control and caused the stability and traction control systems to fail to operate as needed. The failure wase self-corrected; however, the failure recurred shortly afterwards. The failure persisted. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that the Service Brakes message was displayed and deactivated the cruise control and caused the stability and traction control systems to fail to operate as needed. The failure wase self-corrected; however, the failure recurred shortly afterwards. The failure persisted. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that the Service Brakes message was displayed and deactivated the cruise control and caused the stability and traction control systems to fail to operate as needed. The failure wase self-corrected; however, the failure recurred shortly afterwards. The failure persisted. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
Mfg Campaign: 11536887
Recall Date: Aug 7, 2023
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