RAM 2500 2017

Complete listing of complaints and recalls for this vehicle

873
Complaints
16
Recalls

Complaints & Recalls

873 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V562000 SAFETY RECALL
443.9K Vehicles Affected
Recall Date: Sep 12, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Potential Risk:
The leaking water pump can increase the risk of an engine compartment fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T51
Notice Date: Feb 26, 2018
Recall Date: Sep 12, 2017
Streetcar Orv Llc
NHTSA Campaign: 17V499000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Aug 10, 2017
Safety Issue:

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Potential Risk:
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
FREE Recall Solution:
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Aug 30, 2017
Recall Date: Aug 10, 2017

Consumer Complaints

873 Complaints
Chrysler (fca Us, Llc)
Campaign: 11603554 Other
Jul 20, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS module has failed. There aren’t any available across the entire United States in order to fix our vehicle. We have no ABS, no cruise control, no trailer brakes. We can’t get any help or answers from Ram. We have started a case with them and cannot even get a call back. The dealer cannot even order the part.

Corrective Action:

The ABS module has failed. There aren’t any available across the entire United States in order to fix our vehicle. We have no ABS, no cruise control, no trailer brakes. We can’t get any help or answers from Ram. We have started a case with them and cannot even get a call back. The dealer cannot even order the part.

Additional Notes:

The ABS module has failed. There aren’t any available across the entire United States in order to fix our vehicle. We have no ABS, no cruise control, no trailer brakes. We can’t get any help or answers from Ram. We have started a case with them and cannot even get a call back. The dealer cannot even order the part.

Manufacturer: RAM
Mfg Campaign: 11603554
Notice Date: Jul 20, 2024
Recall Date: Jul 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11603554 Other
Jul 20, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The ABS module has failed. There aren’t any available across the entire United States in order to fix our vehicle. We have no ABS, no cruise control, no trailer brakes. We can’t get any help or answers from Ram. We have started a case with them and cannot even get a call back. The dealer cannot even order the part.

Corrective Action:

The ABS module has failed. There aren’t any available across the entire United States in order to fix our vehicle. We have no ABS, no cruise control, no trailer brakes. We can’t get any help or answers from Ram. We have started a case with them and cannot even get a call back. The dealer cannot even order the part.

Additional Notes:

The ABS module has failed. There aren’t any available across the entire United States in order to fix our vehicle. We have no ABS, no cruise control, no trailer brakes. We can’t get any help or answers from Ram. We have started a case with them and cannot even get a call back. The dealer cannot even order the part.

Manufacturer: RAM
Mfg Campaign: 11603554
Notice Date: Jul 20, 2024
Recall Date: Jul 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11603554 Other
Jul 20, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The ABS module has failed. There aren’t any available across the entire United States in order to fix our vehicle. We have no ABS, no cruise control, no trailer brakes. We can’t get any help or answers from Ram. We have started a case with them and cannot even get a call back. The dealer cannot even order the part.

Corrective Action:

The ABS module has failed. There aren’t any available across the entire United States in order to fix our vehicle. We have no ABS, no cruise control, no trailer brakes. We can’t get any help or answers from Ram. We have started a case with them and cannot even get a call back. The dealer cannot even order the part.

Additional Notes:

The ABS module has failed. There aren’t any available across the entire United States in order to fix our vehicle. We have no ABS, no cruise control, no trailer brakes. We can’t get any help or answers from Ram. We have started a case with them and cannot even get a call back. The dealer cannot even order the part.

Manufacturer: RAM
Mfg Campaign: 11603554
Notice Date: Jul 20, 2024
Recall Date: Jul 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11603041 Other
Jul 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

2017 Ram 2500 needs HCU and ABS modules dealer diagnosted the problem 2/29/24 parts are still not available to fix. I read there’s many of us with this problem it should be a recall, I shouldn’t have to pay $1635.00 to repair it.

Corrective Action:

2017 Ram 2500 needs HCU and ABS modules dealer diagnosted the problem 2/29/24 parts are still not available to fix. I read there’s many of us with this problem it should be a recall, I shouldn’t have to pay $1635.00 to repair it.

Additional Notes:

2017 Ram 2500 needs HCU and ABS modules dealer diagnosted the problem 2/29/24 parts are still not available to fix. I read there’s many of us with this problem it should be a recall, I shouldn’t have to pay $1635.00 to repair it.

Manufacturer: RAM
Mfg Campaign: 11603041
Notice Date: Jul 17, 2024
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11602827 Other
Jul 16, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs module and pump goes on and off about to put the third one on the truck and only has 74,000 miles

Corrective Action:

Abs module and pump goes on and off about to put the third one on the truck and only has 74,000 miles

Additional Notes:

Abs module and pump goes on and off about to put the third one on the truck and only has 74,000 miles

Manufacturer: RAM
Mfg Campaign: 11602827
Notice Date: Jul 16, 2024
Recall Date: Jul 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11602827 Other
Jul 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Abs module and pump goes on and off about to put the third one on the truck and only has 74,000 miles

Corrective Action:

Abs module and pump goes on and off about to put the third one on the truck and only has 74,000 miles

Additional Notes:

Abs module and pump goes on and off about to put the third one on the truck and only has 74,000 miles

Manufacturer: RAM
Mfg Campaign: 11602827
Notice Date: Jul 16, 2024
Recall Date: Jul 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11602225 Other
Jul 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS module constantly going off and removes 4 wheel drive, parking assist, traction control, and and brakes

Corrective Action:

ABS module constantly going off and removes 4 wheel drive, parking assist, traction control, and and brakes

Additional Notes:

ABS module constantly going off and removes 4 wheel drive, parking assist, traction control, and and brakes

Manufacturer: RAM
Mfg Campaign: 11602225
Notice Date: Jul 15, 2024
Recall Date: Jul 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11602225 Other
Jul 15, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS module constantly going off and removes 4 wheel drive, parking assist, traction control, and and brakes

Corrective Action:

ABS module constantly going off and removes 4 wheel drive, parking assist, traction control, and and brakes

Additional Notes:

ABS module constantly going off and removes 4 wheel drive, parking assist, traction control, and and brakes

Manufacturer: RAM
Mfg Campaign: 11602225
Notice Date: Jul 15, 2024
Recall Date: Jul 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11602225 Other
Jul 15, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS module constantly going off and removes 4 wheel drive, parking assist, traction control, and and brakes

Corrective Action:

ABS module constantly going off and removes 4 wheel drive, parking assist, traction control, and and brakes

Additional Notes:

ABS module constantly going off and removes 4 wheel drive, parking assist, traction control, and and brakes

Manufacturer: RAM
Mfg Campaign: 11602225
Notice Date: Jul 15, 2024
Recall Date: Jul 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11602364 Other
Jul 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS and electronic brake system service warning is going off. I scheduled an appointment and the Ram dealer and after inspection claims that HCU-ABS Hydraulic Control unit needs to be replaced. This seems to be a very common issue with the RAM 2017 2500 model.

Corrective Action:

The ABS and electronic brake system service warning is going off. I scheduled an appointment and the Ram dealer and after inspection claims that HCU-ABS Hydraulic Control unit needs to be replaced. This seems to be a very common issue with the RAM 2017 2500 model.

Additional Notes:

The ABS and electronic brake system service warning is going off. I scheduled an appointment and the Ram dealer and after inspection claims that HCU-ABS Hydraulic Control unit needs to be replaced. This seems to be a very common issue with the RAM 2017 2500 model.

Manufacturer: RAM
Mfg Campaign: 11602364
Notice Date: Jul 15, 2024
Recall Date: Jul 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11601434 Other
Jul 12, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

ABS module unit replaced while under warranty. Vehicle again with ABS warning on/off intermittently for at least the last several months...regardless of weather, speed, road conditions, etc. Comes on and off while driving, sitting in a parking lot...pretty much as soon as I turn on the motor it starts...goes off again for several minutes/hours/days, then starts doing the blinking and dinging again for no reason. While traveling, it turns off cruise control and I have lost 4 wheel drive when I've desperately needed it. This vehicle is only used for long distance travel or during snow storms. This is a safety issue, in my opinion. Causes operational malfunction and causes driver distraction.

Corrective Action:

ABS module unit replaced while under warranty. Vehicle again with ABS warning on/off intermittently for at least the last several months...regardless of weather, speed, road conditions, etc. Comes on and off while driving, sitting in a parking lot...pretty much as soon as I turn on the motor it starts...goes off again for several minutes/hours/days, then starts doing the blinking and dinging again for no reason. While traveling, it turns off cruise control and I have lost 4 wheel drive when I've desperately needed it. This vehicle is only used for long distance travel or during snow storms. This is a safety issue, in my opinion. Causes operational malfunction and causes driver distraction.

Additional Notes:

ABS module unit replaced while under warranty. Vehicle again with ABS warning on/off intermittently for at least the last several months...regardless of weather, speed, road conditions, etc. Comes on and off while driving, sitting in a parking lot...pretty much as soon as I turn on the motor it starts...goes off again for several minutes/hours/days, then starts doing the blinking and dinging again for no reason. While traveling, it turns off cruise control and I have lost 4 wheel drive when I've desperately needed it. This vehicle is only used for long distance travel or during snow storms. This is a safety issue, in my opinion. Causes operational malfunction and causes driver distraction.

Manufacturer: RAM
Mfg Campaign: 11601434
Notice Date: Jul 12, 2024
Recall Date: Jul 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11601434 Other
Jul 12, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS module unit replaced while under warranty. Vehicle again with ABS warning on/off intermittently for at least the last several months...regardless of weather, speed, road conditions, etc. Comes on and off while driving, sitting in a parking lot...pretty much as soon as I turn on the motor it starts...goes off again for several minutes/hours/days, then starts doing the blinking and dinging again for no reason. While traveling, it turns off cruise control and I have lost 4 wheel drive when I've desperately needed it. This vehicle is only used for long distance travel or during snow storms. This is a safety issue, in my opinion. Causes operational malfunction and causes driver distraction.

Corrective Action:

ABS module unit replaced while under warranty. Vehicle again with ABS warning on/off intermittently for at least the last several months...regardless of weather, speed, road conditions, etc. Comes on and off while driving, sitting in a parking lot...pretty much as soon as I turn on the motor it starts...goes off again for several minutes/hours/days, then starts doing the blinking and dinging again for no reason. While traveling, it turns off cruise control and I have lost 4 wheel drive when I've desperately needed it. This vehicle is only used for long distance travel or during snow storms. This is a safety issue, in my opinion. Causes operational malfunction and causes driver distraction.

Additional Notes:

ABS module unit replaced while under warranty. Vehicle again with ABS warning on/off intermittently for at least the last several months...regardless of weather, speed, road conditions, etc. Comes on and off while driving, sitting in a parking lot...pretty much as soon as I turn on the motor it starts...goes off again for several minutes/hours/days, then starts doing the blinking and dinging again for no reason. While traveling, it turns off cruise control and I have lost 4 wheel drive when I've desperately needed it. This vehicle is only used for long distance travel or during snow storms. This is a safety issue, in my opinion. Causes operational malfunction and causes driver distraction.

Manufacturer: RAM
Mfg Campaign: 11601434
Notice Date: Jul 12, 2024
Recall Date: Jul 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11601434 Other
Jul 12, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS module unit replaced while under warranty. Vehicle again with ABS warning on/off intermittently for at least the last several months...regardless of weather, speed, road conditions, etc. Comes on and off while driving, sitting in a parking lot...pretty much as soon as I turn on the motor it starts...goes off again for several minutes/hours/days, then starts doing the blinking and dinging again for no reason. While traveling, it turns off cruise control and I have lost 4 wheel drive when I've desperately needed it. This vehicle is only used for long distance travel or during snow storms. This is a safety issue, in my opinion. Causes operational malfunction and causes driver distraction.

Corrective Action:

ABS module unit replaced while under warranty. Vehicle again with ABS warning on/off intermittently for at least the last several months...regardless of weather, speed, road conditions, etc. Comes on and off while driving, sitting in a parking lot...pretty much as soon as I turn on the motor it starts...goes off again for several minutes/hours/days, then starts doing the blinking and dinging again for no reason. While traveling, it turns off cruise control and I have lost 4 wheel drive when I've desperately needed it. This vehicle is only used for long distance travel or during snow storms. This is a safety issue, in my opinion. Causes operational malfunction and causes driver distraction.

Additional Notes:

ABS module unit replaced while under warranty. Vehicle again with ABS warning on/off intermittently for at least the last several months...regardless of weather, speed, road conditions, etc. Comes on and off while driving, sitting in a parking lot...pretty much as soon as I turn on the motor it starts...goes off again for several minutes/hours/days, then starts doing the blinking and dinging again for no reason. While traveling, it turns off cruise control and I have lost 4 wheel drive when I've desperately needed it. This vehicle is only used for long distance travel or during snow storms. This is a safety issue, in my opinion. Causes operational malfunction and causes driver distraction.

Manufacturer: RAM
Mfg Campaign: 11601434
Notice Date: Jul 12, 2024
Recall Date: Jul 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11600502 Other
Jul 9, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated while driving 45 MPH and depressing the brake pedal, the brake pedal was soft, and the vehicle failed to respond as needed. Several warning lights related to the braking system were illuminated. Additionally, the speedometer became inoperable. The contact drove to the residence. The vehicle was towed to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 44,020.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated while driving 45 MPH and depressing the brake pedal, the brake pedal was soft, and the vehicle failed to respond as needed. Several warning lights related to the braking system were illuminated. Additionally, the speedometer became inoperable. The contact drove to the residence. The vehicle was towed to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 44,020.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated while driving 45 MPH and depressing the brake pedal, the brake pedal was soft, and the vehicle failed to respond as needed. Several warning lights related to the braking system were illuminated. Additionally, the speedometer became inoperable. The contact drove to the residence. The vehicle was towed to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 44,020.

Manufacturer: RAM
Mfg Campaign: 11600502
Notice Date: Jul 9, 2024
Recall Date: Jul 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11600506 Other
Jul 9, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and traction control lights intermittently go on and off. Most of the time just by driving over a bump. Constantly going on and off. Many forums online about this related issue. Many talk about pump being replaced and not solving or the Hydraulic Control Module replaced and not solving and many talk about faulty electrical connections. Error code: C0020-01 ABS Pump Motor Control - General Electrical Failure

Corrective Action:

ABS and traction control lights intermittently go on and off. Most of the time just by driving over a bump. Constantly going on and off. Many forums online about this related issue. Many talk about pump being replaced and not solving or the Hydraulic Control Module replaced and not solving and many talk about faulty electrical connections. Error code: C0020-01 ABS Pump Motor Control - General Electrical Failure

Additional Notes:

ABS and traction control lights intermittently go on and off. Most of the time just by driving over a bump. Constantly going on and off. Many forums online about this related issue. Many talk about pump being replaced and not solving or the Hydraulic Control Module replaced and not solving and many talk about faulty electrical connections. Error code: C0020-01 ABS Pump Motor Control - General Electrical Failure

Manufacturer: RAM
Mfg Campaign: 11600506
Notice Date: Jul 9, 2024
Recall Date: Jul 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11600506 Other
Jul 9, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS and traction control lights intermittently go on and off. Most of the time just by driving over a bump. Constantly going on and off. Many forums online about this related issue. Many talk about pump being replaced and not solving or the Hydraulic Control Module replaced and not solving and many talk about faulty electrical connections. Error code: C0020-01 ABS Pump Motor Control - General Electrical Failure

Corrective Action:

ABS and traction control lights intermittently go on and off. Most of the time just by driving over a bump. Constantly going on and off. Many forums online about this related issue. Many talk about pump being replaced and not solving or the Hydraulic Control Module replaced and not solving and many talk about faulty electrical connections. Error code: C0020-01 ABS Pump Motor Control - General Electrical Failure

Additional Notes:

ABS and traction control lights intermittently go on and off. Most of the time just by driving over a bump. Constantly going on and off. Many forums online about this related issue. Many talk about pump being replaced and not solving or the Hydraulic Control Module replaced and not solving and many talk about faulty electrical connections. Error code: C0020-01 ABS Pump Motor Control - General Electrical Failure

Manufacturer: RAM
Mfg Campaign: 11600506
Notice Date: Jul 9, 2024
Recall Date: Jul 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11597874 Other
Jul 1, 2024
Defect Description:

TRAILER HITCHES

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated while driving at undisclosed speeds and towing a trailer, the gooseneck ball detached from the bed of the truck and the trailer disconnected from the vehicle. The contact was able to pull over safely. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related failure to NHTSA Campaign Number: 18E028000 (Trailer Hitches). The manufacturer was contacted, and the contact was informed that there was no recall coverage for the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 98,000.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated while driving at undisclosed speeds and towing a trailer, the gooseneck ball detached from the bed of the truck and the trailer disconnected from the vehicle. The contact was able to pull over safely. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related failure to NHTSA Campaign Number: 18E028000 (Trailer Hitches). The manufacturer was contacted, and the contact was informed that there was no recall coverage for the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 98,000.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated while driving at undisclosed speeds and towing a trailer, the gooseneck ball detached from the bed of the truck and the trailer disconnected from the vehicle. The contact was able to pull over safely. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related failure to NHTSA Campaign Number: 18E028000 (Trailer Hitches). The manufacturer was contacted, and the contact was informed that there was no recall coverage for the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 98,000.

Manufacturer: RAM
Mfg Campaign: 11597874
Notice Date: Jul 1, 2024
Recall Date: Jul 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11597966 Other
Jul 1, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS AND LSC WARNING LIGHT GOES ON AND OFF. THE CRUISE CONTROL KICKS OFF. WARNING BELL DINGS OFF AND ON. CHECKED AND MULTIPLE PROBLEMS WITH THE SYSTEM

Corrective Action:

ABS AND LSC WARNING LIGHT GOES ON AND OFF. THE CRUISE CONTROL KICKS OFF. WARNING BELL DINGS OFF AND ON. CHECKED AND MULTIPLE PROBLEMS WITH THE SYSTEM

Additional Notes:

ABS AND LSC WARNING LIGHT GOES ON AND OFF. THE CRUISE CONTROL KICKS OFF. WARNING BELL DINGS OFF AND ON. CHECKED AND MULTIPLE PROBLEMS WITH THE SYSTEM

Manufacturer: RAM
Mfg Campaign: 11597966
Notice Date: Jul 1, 2024
Recall Date: Jul 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11598012 Other
Jul 1, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

"CHECK ABS SYSTEM" LIGHT INTERMITTENTLY COMES ON/OFF. WHEN THE LIGHT IS ON EVERY TIME I HIT THE BRAKES IT CHIMES. THE DEALERSHIP SAYS IT IS A KNOWN ISSUE WITH 2017/2018 RAM 2500/3500 TRUCKS AND THAT THE ABS MODULE/PUMP NEEDS TO BE REPLACED BUT THEY HAVE BEEN ON BACK ORDER FOR OVER A YEAR. LOOKING ON THE INTERNET THERE ARE LOADS OF PEOPLE WITH THE SAME ISSUE AND YET THERE IS NO RECALL. THE DEALER SAYS THAT I SHOULD "BE CAREFUL" DRIVING THE TRUCK AS THE ABS NOT WORKING COULD INCREASE STOPPING DISTANCE.

Corrective Action:

"CHECK ABS SYSTEM" LIGHT INTERMITTENTLY COMES ON/OFF. WHEN THE LIGHT IS ON EVERY TIME I HIT THE BRAKES IT CHIMES. THE DEALERSHIP SAYS IT IS A KNOWN ISSUE WITH 2017/2018 RAM 2500/3500 TRUCKS AND THAT THE ABS MODULE/PUMP NEEDS TO BE REPLACED BUT THEY HAVE BEEN ON BACK ORDER FOR OVER A YEAR. LOOKING ON THE INTERNET THERE ARE LOADS OF PEOPLE WITH THE SAME ISSUE AND YET THERE IS NO RECALL. THE DEALER SAYS THAT I SHOULD "BE CAREFUL" DRIVING THE TRUCK AS THE ABS NOT WORKING COULD INCREASE STOPPING DISTANCE.

Additional Notes:

"CHECK ABS SYSTEM" LIGHT INTERMITTENTLY COMES ON/OFF. WHEN THE LIGHT IS ON EVERY TIME I HIT THE BRAKES IT CHIMES. THE DEALERSHIP SAYS IT IS A KNOWN ISSUE WITH 2017/2018 RAM 2500/3500 TRUCKS AND THAT THE ABS MODULE/PUMP NEEDS TO BE REPLACED BUT THEY HAVE BEEN ON BACK ORDER FOR OVER A YEAR. LOOKING ON THE INTERNET THERE ARE LOADS OF PEOPLE WITH THE SAME ISSUE AND YET THERE IS NO RECALL. THE DEALER SAYS THAT I SHOULD "BE CAREFUL" DRIVING THE TRUCK AS THE ABS NOT WORKING COULD INCREASE STOPPING DISTANCE.

Manufacturer: RAM
Mfg Campaign: 11598012
Notice Date: Jul 1, 2024
Recall Date: Jul 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11597278 Other
Jun 27, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

On my truck my ABS and traction control light came on as well as a message that say to service ABS system. The parts are on back order for a year now. This problem has surfaced on many Ram 2500's. I contacted the dealer and they don't have parts to fix if. When driving in wet conditions especially while towing a trailer the wheels lock up while breaking. I've been towing going down hill and have had to use a combination of engine breaking, downshifting and feathering the brakes to slow down. Chrysler Fiat should issue a recall on this issue since it happens to many Ram 2500. This started when I had only 38k miles on my truck. Chrysler fiat has issued a recall for the 2019+ trucks but not the 2014-2018 which have the same exact problem. I'm hoping you can help this matter.

Corrective Action:

On my truck my ABS and traction control light came on as well as a message that say to service ABS system. The parts are on back order for a year now. This problem has surfaced on many Ram 2500's. I contacted the dealer and they don't have parts to fix if. When driving in wet conditions especially while towing a trailer the wheels lock up while breaking. I've been towing going down hill and have had to use a combination of engine breaking, downshifting and feathering the brakes to slow down. Chrysler Fiat should issue a recall on this issue since it happens to many Ram 2500. This started when I had only 38k miles on my truck. Chrysler fiat has issued a recall for the 2019+ trucks but not the 2014-2018 which have the same exact problem. I'm hoping you can help this matter.

Additional Notes:

On my truck my ABS and traction control light came on as well as a message that say to service ABS system. The parts are on back order for a year now. This problem has surfaced on many Ram 2500's. I contacted the dealer and they don't have parts to fix if. When driving in wet conditions especially while towing a trailer the wheels lock up while breaking. I've been towing going down hill and have had to use a combination of engine breaking, downshifting and feathering the brakes to slow down. Chrysler Fiat should issue a recall on this issue since it happens to many Ram 2500. This started when I had only 38k miles on my truck. Chrysler fiat has issued a recall for the 2019+ trucks but not the 2014-2018 which have the same exact problem. I'm hoping you can help this matter.

Manufacturer: RAM
Mfg Campaign: 11597278
Notice Date: Jun 27, 2024
Recall Date: Jun 27, 2024

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