RAM 2500 2017

Complete listing of complaints and recalls for this vehicle

873
Complaints
16
Recalls

Complaints & Recalls

873 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V562000 SAFETY RECALL
443.9K Vehicles Affected
Recall Date: Sep 12, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Potential Risk:
The leaking water pump can increase the risk of an engine compartment fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T51
Notice Date: Feb 26, 2018
Recall Date: Sep 12, 2017
Streetcar Orv Llc
NHTSA Campaign: 17V499000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Aug 10, 2017
Safety Issue:

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Potential Risk:
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
FREE Recall Solution:
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Aug 30, 2017
Recall Date: Aug 10, 2017

Consumer Complaints

873 Complaints
Chrysler (fca Us, Llc)
Campaign: 11618057 Other
Oct 4, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS module failure

Corrective Action:

ABS module failure

Additional Notes:

ABS module failure

Manufacturer: RAM
Mfg Campaign: 11618057
Notice Date: Oct 4, 2024
Recall Date: Oct 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11618057 Other
Oct 4, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

ABS module failure

Corrective Action:

ABS module failure

Additional Notes:

ABS module failure

Manufacturer: RAM
Mfg Campaign: 11618057
Notice Date: Oct 4, 2024
Recall Date: Oct 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11617464 Other
Oct 1, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

In July of 2020 my 2017 RAM 2500 ABS and Service Electronic Brakes warning lights began illuminating intermittently. My vehicle had 12,343 miles on the odometer at the time and was three years old. There was no noticeable change to the brake performance. The vehicle was brought into a RAM dealer for service which found code C0020-01 ABS Pump Motor Control-General Electrical Failure present with Starcase #S2005000004 instructing the replacement of the hydraulic control unit. This corrected the issue until August of 2024 when the above warning lights began illuminating again, intermittently, but in increasing frequency. The issue was diagnosed by a RAM dealer with the same code as above (C0020-1) and the recommendation to again replace the hydraulic control unit. My vehicle had 30,901 miles on the odometer at the time. The total for the service in 2020 was $984.89 and in 2024 $698.46 for the second replacement of a component within 5 years. Understanding that there was no recall ever issued, the ABS and Stability/ Traction control systems are designed to provide safety to vehicle occupants in heavy braking or loss of traction situations. While there was no noticeable difference in brake function, the presumption is that if there are warning lights activated, there is an unknown issue with the brake system which could result in brake failure. Further, the requirement to replace the same part twice in 30,000 miles at a total cost of $1,683.35 does not seem reasonable. Many owners have posted similar issues with this component with no apparent resolution other than to continue to replace the component when it fails. The component can be inspected, however it is currently installed on my vehicle.

Corrective Action:

In July of 2020 my 2017 RAM 2500 ABS and Service Electronic Brakes warning lights began illuminating intermittently. My vehicle had 12,343 miles on the odometer at the time and was three years old. There was no noticeable change to the brake performance. The vehicle was brought into a RAM dealer for service which found code C0020-01 ABS Pump Motor Control-General Electrical Failure present with Starcase #S2005000004 instructing the replacement of the hydraulic control unit. This corrected the issue until August of 2024 when the above warning lights began illuminating again, intermittently, but in increasing frequency. The issue was diagnosed by a RAM dealer with the same code as above (C0020-1) and the recommendation to again replace the hydraulic control unit. My vehicle had 30,901 miles on the odometer at the time. The total for the service in 2020 was $984.89 and in 2024 $698.46 for the second replacement of a component within 5 years. Understanding that there was no recall ever issued, the ABS and Stability/ Traction control systems are designed to provide safety to vehicle occupants in heavy braking or loss of traction situations. While there was no noticeable difference in brake function, the presumption is that if there are warning lights activated, there is an unknown issue with the brake system which could result in brake failure. Further, the requirement to replace the same part twice in 30,000 miles at a total cost of $1,683.35 does not seem reasonable. Many owners have posted similar issues with this component with no apparent resolution other than to continue to replace the component when it fails. The component can be inspected, however it is currently installed on my vehicle.

Additional Notes:

In July of 2020 my 2017 RAM 2500 ABS and Service Electronic Brakes warning lights began illuminating intermittently. My vehicle had 12,343 miles on the odometer at the time and was three years old. There was no noticeable change to the brake performance. The vehicle was brought into a RAM dealer for service which found code C0020-01 ABS Pump Motor Control-General Electrical Failure present with Starcase #S2005000004 instructing the replacement of the hydraulic control unit. This corrected the issue until August of 2024 when the above warning lights began illuminating again, intermittently, but in increasing frequency. The issue was diagnosed by a RAM dealer with the same code as above (C0020-1) and the recommendation to again replace the hydraulic control unit. My vehicle had 30,901 miles on the odometer at the time. The total for the service in 2020 was $984.89 and in 2024 $698.46 for the second replacement of a component within 5 years. Understanding that there was no recall ever issued, the ABS and Stability/ Traction control systems are designed to provide safety to vehicle occupants in heavy braking or loss of traction situations. While there was no noticeable difference in brake function, the presumption is that if there are warning lights activated, there is an unknown issue with the brake system which could result in brake failure. Further, the requirement to replace the same part twice in 30,000 miles at a total cost of $1,683.35 does not seem reasonable. Many owners have posted similar issues with this component with no apparent resolution other than to continue to replace the component when it fails. The component can be inspected, however it is currently installed on my vehicle.

Manufacturer: RAM
Mfg Campaign: 11617464
Notice Date: Oct 1, 2024
Recall Date: Oct 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11617501 Other
Oct 1, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The illumination of the ABS light and traction control light. The light actives intermittently. The reported problem from a vehicle code reader is “ ABS pump motor control general electrical failure”. With the lights illuminated, I am no longer able to use cruise control. Prior to the warning lights I noticed I was having to depress my brake pedal harder than normally at random times. No signs of brake fluid loss or leaks. The brake pads are in good working condition. I have not taken it to a dealer as I have read the replacement parts are on back order and there are multiple lawsuits pertaining to this issue as well.

Corrective Action:

The illumination of the ABS light and traction control light. The light actives intermittently. The reported problem from a vehicle code reader is “ ABS pump motor control general electrical failure”. With the lights illuminated, I am no longer able to use cruise control. Prior to the warning lights I noticed I was having to depress my brake pedal harder than normally at random times. No signs of brake fluid loss or leaks. The brake pads are in good working condition. I have not taken it to a dealer as I have read the replacement parts are on back order and there are multiple lawsuits pertaining to this issue as well.

Additional Notes:

The illumination of the ABS light and traction control light. The light actives intermittently. The reported problem from a vehicle code reader is “ ABS pump motor control general electrical failure”. With the lights illuminated, I am no longer able to use cruise control. Prior to the warning lights I noticed I was having to depress my brake pedal harder than normally at random times. No signs of brake fluid loss or leaks. The brake pads are in good working condition. I have not taken it to a dealer as I have read the replacement parts are on back order and there are multiple lawsuits pertaining to this issue as well.

Manufacturer: RAM
Mfg Campaign: 11617501
Notice Date: Oct 1, 2024
Recall Date: Oct 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11617501 Other
Oct 1, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The illumination of the ABS light and traction control light. The light actives intermittently. The reported problem from a vehicle code reader is “ ABS pump motor control general electrical failure”. With the lights illuminated, I am no longer able to use cruise control. Prior to the warning lights I noticed I was having to depress my brake pedal harder than normally at random times. No signs of brake fluid loss or leaks. The brake pads are in good working condition. I have not taken it to a dealer as I have read the replacement parts are on back order and there are multiple lawsuits pertaining to this issue as well.

Corrective Action:

The illumination of the ABS light and traction control light. The light actives intermittently. The reported problem from a vehicle code reader is “ ABS pump motor control general electrical failure”. With the lights illuminated, I am no longer able to use cruise control. Prior to the warning lights I noticed I was having to depress my brake pedal harder than normally at random times. No signs of brake fluid loss or leaks. The brake pads are in good working condition. I have not taken it to a dealer as I have read the replacement parts are on back order and there are multiple lawsuits pertaining to this issue as well.

Additional Notes:

The illumination of the ABS light and traction control light. The light actives intermittently. The reported problem from a vehicle code reader is “ ABS pump motor control general electrical failure”. With the lights illuminated, I am no longer able to use cruise control. Prior to the warning lights I noticed I was having to depress my brake pedal harder than normally at random times. No signs of brake fluid loss or leaks. The brake pads are in good working condition. I have not taken it to a dealer as I have read the replacement parts are on back order and there are multiple lawsuits pertaining to this issue as well.

Manufacturer: RAM
Mfg Campaign: 11617501
Notice Date: Oct 1, 2024
Recall Date: Oct 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11617501 Other
Oct 1, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The illumination of the ABS light and traction control light. The light actives intermittently. The reported problem from a vehicle code reader is “ ABS pump motor control general electrical failure”. With the lights illuminated, I am no longer able to use cruise control. Prior to the warning lights I noticed I was having to depress my brake pedal harder than normally at random times. No signs of brake fluid loss or leaks. The brake pads are in good working condition. I have not taken it to a dealer as I have read the replacement parts are on back order and there are multiple lawsuits pertaining to this issue as well.

Corrective Action:

The illumination of the ABS light and traction control light. The light actives intermittently. The reported problem from a vehicle code reader is “ ABS pump motor control general electrical failure”. With the lights illuminated, I am no longer able to use cruise control. Prior to the warning lights I noticed I was having to depress my brake pedal harder than normally at random times. No signs of brake fluid loss or leaks. The brake pads are in good working condition. I have not taken it to a dealer as I have read the replacement parts are on back order and there are multiple lawsuits pertaining to this issue as well.

Additional Notes:

The illumination of the ABS light and traction control light. The light actives intermittently. The reported problem from a vehicle code reader is “ ABS pump motor control general electrical failure”. With the lights illuminated, I am no longer able to use cruise control. Prior to the warning lights I noticed I was having to depress my brake pedal harder than normally at random times. No signs of brake fluid loss or leaks. The brake pads are in good working condition. I have not taken it to a dealer as I have read the replacement parts are on back order and there are multiple lawsuits pertaining to this issue as well.

Manufacturer: RAM
Mfg Campaign: 11617501
Notice Date: Oct 1, 2024
Recall Date: Oct 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11616970 Other
Sep 28, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs and traction control light error repeatedly after repair and replacement of abs and hsu module

Corrective Action:

Abs and traction control light error repeatedly after repair and replacement of abs and hsu module

Additional Notes:

Abs and traction control light error repeatedly after repair and replacement of abs and hsu module

Manufacturer: RAM
Mfg Campaign: 11616970
Notice Date: Sep 28, 2024
Recall Date: Sep 28, 2024
Chrysler (fca Us, Llc)
Campaign: 11616784 Other
Sep 27, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Recurring ABS and traction light warning lights, with trouble code C0020 for the ABS pump control motor. Loss of function of ABS, traction control, and cruise control when it occurs. Truck has ~50k miles on it.

Corrective Action:

Recurring ABS and traction light warning lights, with trouble code C0020 for the ABS pump control motor. Loss of function of ABS, traction control, and cruise control when it occurs. Truck has ~50k miles on it.

Additional Notes:

Recurring ABS and traction light warning lights, with trouble code C0020 for the ABS pump control motor. Loss of function of ABS, traction control, and cruise control when it occurs. Truck has ~50k miles on it.

Manufacturer: RAM
Mfg Campaign: 11616784
Notice Date: Sep 27, 2024
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11616738 Other
Sep 26, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Vehicle is displaying service abs and traction control. C-0020 and told to replace abs pump and hcu module. Ram has multiple issues with different year makes and models involving abs and recently recalled the new rams. Research has shown high numbers of issues involving the 2017 ram 2500 for this exact issue and ram also could not provide the recommended part to fix. Abs does not work which is required by the nhsta and ram has released defective vehicles for years. This issue needs to be included in a recall.

Corrective Action:

Vehicle is displaying service abs and traction control. C-0020 and told to replace abs pump and hcu module. Ram has multiple issues with different year makes and models involving abs and recently recalled the new rams. Research has shown high numbers of issues involving the 2017 ram 2500 for this exact issue and ram also could not provide the recommended part to fix. Abs does not work which is required by the nhsta and ram has released defective vehicles for years. This issue needs to be included in a recall.

Additional Notes:

Vehicle is displaying service abs and traction control. C-0020 and told to replace abs pump and hcu module. Ram has multiple issues with different year makes and models involving abs and recently recalled the new rams. Research has shown high numbers of issues involving the 2017 ram 2500 for this exact issue and ram also could not provide the recommended part to fix. Abs does not work which is required by the nhsta and ram has released defective vehicles for years. This issue needs to be included in a recall.

Manufacturer: RAM
Mfg Campaign: 11616738
Notice Date: Sep 26, 2024
Recall Date: Sep 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11616101 Other
Sep 24, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS warning lights comes on intermittently saying that the ABS braking system needs to be serviced. This appears to be can common defect with the Hydraulic Control Unit and Module on all 2017 to 2018 Dodge Ram trucks. With this defect the anti skid braking system does not work and the brakes are compromised. This happened at about 30,000 miles and the truck was already out of warranty. Dodge is stating that it will cost about $2,500 dollars to fix once Hydraulic Control Units become available. Apparently there is a nation wide back order.

Corrective Action:

The ABS warning lights comes on intermittently saying that the ABS braking system needs to be serviced. This appears to be can common defect with the Hydraulic Control Unit and Module on all 2017 to 2018 Dodge Ram trucks. With this defect the anti skid braking system does not work and the brakes are compromised. This happened at about 30,000 miles and the truck was already out of warranty. Dodge is stating that it will cost about $2,500 dollars to fix once Hydraulic Control Units become available. Apparently there is a nation wide back order.

Additional Notes:

The ABS warning lights comes on intermittently saying that the ABS braking system needs to be serviced. This appears to be can common defect with the Hydraulic Control Unit and Module on all 2017 to 2018 Dodge Ram trucks. With this defect the anti skid braking system does not work and the brakes are compromised. This happened at about 30,000 miles and the truck was already out of warranty. Dodge is stating that it will cost about $2,500 dollars to fix once Hydraulic Control Units become available. Apparently there is a nation wide back order.

Manufacturer: RAM
Mfg Campaign: 11616101
Notice Date: Sep 24, 2024
Recall Date: Sep 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11616101 Other
Sep 24, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The ABS warning lights comes on intermittently saying that the ABS braking system needs to be serviced. This appears to be can common defect with the Hydraulic Control Unit and Module on all 2017 to 2018 Dodge Ram trucks. With this defect the anti skid braking system does not work and the brakes are compromised. This happened at about 30,000 miles and the truck was already out of warranty. Dodge is stating that it will cost about $2,500 dollars to fix once Hydraulic Control Units become available. Apparently there is a nation wide back order.

Corrective Action:

The ABS warning lights comes on intermittently saying that the ABS braking system needs to be serviced. This appears to be can common defect with the Hydraulic Control Unit and Module on all 2017 to 2018 Dodge Ram trucks. With this defect the anti skid braking system does not work and the brakes are compromised. This happened at about 30,000 miles and the truck was already out of warranty. Dodge is stating that it will cost about $2,500 dollars to fix once Hydraulic Control Units become available. Apparently there is a nation wide back order.

Additional Notes:

The ABS warning lights comes on intermittently saying that the ABS braking system needs to be serviced. This appears to be can common defect with the Hydraulic Control Unit and Module on all 2017 to 2018 Dodge Ram trucks. With this defect the anti skid braking system does not work and the brakes are compromised. This happened at about 30,000 miles and the truck was already out of warranty. Dodge is stating that it will cost about $2,500 dollars to fix once Hydraulic Control Units become available. Apparently there is a nation wide back order.

Manufacturer: RAM
Mfg Campaign: 11616101
Notice Date: Sep 24, 2024
Recall Date: Sep 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11616103 Other
Sep 24, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs light goes on and off intermittently. Caused my truck wheels to lock up in fast stop maneuver. Dealer said ABS module needs to be replaced but there is no recall yet.

Corrective Action:

Abs light goes on and off intermittently. Caused my truck wheels to lock up in fast stop maneuver. Dealer said ABS module needs to be replaced but there is no recall yet.

Additional Notes:

Abs light goes on and off intermittently. Caused my truck wheels to lock up in fast stop maneuver. Dealer said ABS module needs to be replaced but there is no recall yet.

Manufacturer: RAM
Mfg Campaign: 11616103
Notice Date: Sep 24, 2024
Recall Date: Sep 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11616103 Other
Sep 24, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Abs light goes on and off intermittently. Caused my truck wheels to lock up in fast stop maneuver. Dealer said ABS module needs to be replaced but there is no recall yet.

Corrective Action:

Abs light goes on and off intermittently. Caused my truck wheels to lock up in fast stop maneuver. Dealer said ABS module needs to be replaced but there is no recall yet.

Additional Notes:

Abs light goes on and off intermittently. Caused my truck wheels to lock up in fast stop maneuver. Dealer said ABS module needs to be replaced but there is no recall yet.

Manufacturer: RAM
Mfg Campaign: 11616103
Notice Date: Sep 24, 2024
Recall Date: Sep 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11615659 Other
Sep 20, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS module failure warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS module failure warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS module failure warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

Manufacturer: RAM
Mfg Campaign: 11615659
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11615130 Other
Sep 18, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS & traction control brake failure light goes on and off as I’m driving. The ABS module was replaced around 30,000 and now it’s doing the same thing at 70,000. This is unsafe to be carrying heavy cargo and not being able to stop in time. Please issue a recall for RAM to fix this issue.

Corrective Action:

ABS & traction control brake failure light goes on and off as I’m driving. The ABS module was replaced around 30,000 and now it’s doing the same thing at 70,000. This is unsafe to be carrying heavy cargo and not being able to stop in time. Please issue a recall for RAM to fix this issue.

Additional Notes:

ABS & traction control brake failure light goes on and off as I’m driving. The ABS module was replaced around 30,000 and now it’s doing the same thing at 70,000. This is unsafe to be carrying heavy cargo and not being able to stop in time. Please issue a recall for RAM to fix this issue.

Manufacturer: RAM
Mfg Campaign: 11615130
Notice Date: Sep 18, 2024
Recall Date: Sep 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11614987 Other
Sep 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and Traction Control lights have come on for the second time. First time at 100K miles the Hydraulic Module and Controller were replaced at my expense. Now at 153K miles the lights are coming on again. This is a habitual problem with this generation of RAM trucks and it's a safety issue for the following reasons: 1) the ABS system stops working 2) the traction control system stops working 3) the cruise control is unexpectedly turned off, which is a major concern, and 4) the 4x4 quits working which in the right circumstances can cause an accident.

Corrective Action:

ABS and Traction Control lights have come on for the second time. First time at 100K miles the Hydraulic Module and Controller were replaced at my expense. Now at 153K miles the lights are coming on again. This is a habitual problem with this generation of RAM trucks and it's a safety issue for the following reasons: 1) the ABS system stops working 2) the traction control system stops working 3) the cruise control is unexpectedly turned off, which is a major concern, and 4) the 4x4 quits working which in the right circumstances can cause an accident.

Additional Notes:

ABS and Traction Control lights have come on for the second time. First time at 100K miles the Hydraulic Module and Controller were replaced at my expense. Now at 153K miles the lights are coming on again. This is a habitual problem with this generation of RAM trucks and it's a safety issue for the following reasons: 1) the ABS system stops working 2) the traction control system stops working 3) the cruise control is unexpectedly turned off, which is a major concern, and 4) the 4x4 quits working which in the right circumstances can cause an accident.

Manufacturer: RAM
Mfg Campaign: 11614987
Notice Date: Sep 17, 2024
Recall Date: Sep 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11614584 Other
Sep 14, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have a 2017 Ram 2500 6.4L. The ABS light is constantly on. At times it’s off then back on. Buying new parts for it does not fix it. I slid off a rainy road the other day due to this. Narrowly missing a vehicle. The brakes locked up. This is a safety concern. Please help. As far as I have found out there is no fix for this.

Corrective Action:

I have a 2017 Ram 2500 6.4L. The ABS light is constantly on. At times it’s off then back on. Buying new parts for it does not fix it. I slid off a rainy road the other day due to this. Narrowly missing a vehicle. The brakes locked up. This is a safety concern. Please help. As far as I have found out there is no fix for this.

Additional Notes:

I have a 2017 Ram 2500 6.4L. The ABS light is constantly on. At times it’s off then back on. Buying new parts for it does not fix it. I slid off a rainy road the other day due to this. Narrowly missing a vehicle. The brakes locked up. This is a safety concern. Please help. As far as I have found out there is no fix for this.

Manufacturer: RAM
Mfg Campaign: 11614584
Notice Date: Sep 14, 2024
Recall Date: Sep 14, 2024
Chrysler (fca Us, Llc)
Campaign: 11614247 Other
Sep 12, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Anti lock brake system has intermittent Error code. Been living with this for two years. In the beginning, no-parts available from factory. Error can flash many time in and out during any driving period. Code C0020-01 'ABS Pump Motor Control-General Electric Failure. Dealer only repairs, however they cannot get parts. Was told this today. 9-12-2024 No recall from Ram/Chrysler/Fiat. $60k for a truck, the manufacturer takes no responsibility. Thousands have reported this issue over many years of production. I can't say this LOUD enough; This is a BRAKE system failure!

Corrective Action:

Anti lock brake system has intermittent Error code. Been living with this for two years. In the beginning, no-parts available from factory. Error can flash many time in and out during any driving period. Code C0020-01 'ABS Pump Motor Control-General Electric Failure. Dealer only repairs, however they cannot get parts. Was told this today. 9-12-2024 No recall from Ram/Chrysler/Fiat. $60k for a truck, the manufacturer takes no responsibility. Thousands have reported this issue over many years of production. I can't say this LOUD enough; This is a BRAKE system failure!

Additional Notes:

Anti lock brake system has intermittent Error code. Been living with this for two years. In the beginning, no-parts available from factory. Error can flash many time in and out during any driving period. Code C0020-01 'ABS Pump Motor Control-General Electric Failure. Dealer only repairs, however they cannot get parts. Was told this today. 9-12-2024 No recall from Ram/Chrysler/Fiat. $60k for a truck, the manufacturer takes no responsibility. Thousands have reported this issue over many years of production. I can't say this LOUD enough; This is a BRAKE system failure!

Manufacturer: RAM
Mfg Campaign: 11614247
Notice Date: Sep 12, 2024
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11613934 Other
Sep 11, 2024
Defect Description:

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the massage "Service ABS System" was displayed and an audible alarm was activated. Additionally, during the failure the cruise control feature had deactivated. The cause of the failure was not yet determined. The contact indicated that the HCU was replaced on two previous occasions for the same failures, but eventually the failures reoccurred. The manufacturer and local dealer were not yet contacted. The failure mileage was 61,000.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the massage "Service ABS System" was displayed and an audible alarm was activated. Additionally, during the failure the cruise control feature had deactivated. The cause of the failure was not yet determined. The contact indicated that the HCU was replaced on two previous occasions for the same failures, but eventually the failures reoccurred. The manufacturer and local dealer were not yet contacted. The failure mileage was 61,000.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the massage "Service ABS System" was displayed and an audible alarm was activated. Additionally, during the failure the cruise control feature had deactivated. The cause of the failure was not yet determined. The contact indicated that the HCU was replaced on two previous occasions for the same failures, but eventually the failures reoccurred. The manufacturer and local dealer were not yet contacted. The failure mileage was 61,000.

Manufacturer: RAM
Mfg Campaign: 11613934
Notice Date: Sep 11, 2024
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11614086 Other
Sep 11, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs service light come on and off intermittently. Something to do with a bad abs control module

Corrective Action:

Abs service light come on and off intermittently. Something to do with a bad abs control module

Additional Notes:

Abs service light come on and off intermittently. Something to do with a bad abs control module

Manufacturer: RAM
Mfg Campaign: 11614086
Notice Date: Sep 11, 2024
Recall Date: Sep 11, 2024

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