RAM 2500 2017

Complete listing of complaints and recalls for this vehicle

873
Complaints
16
Recalls

Complaints & Recalls

873 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V562000 SAFETY RECALL
443.9K Vehicles Affected
Recall Date: Sep 12, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Potential Risk:
The leaking water pump can increase the risk of an engine compartment fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T51
Notice Date: Feb 26, 2018
Recall Date: Sep 12, 2017
Streetcar Orv Llc
NHTSA Campaign: 17V499000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Aug 10, 2017
Safety Issue:

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Potential Risk:
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
FREE Recall Solution:
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Aug 30, 2017
Recall Date: Aug 10, 2017

Consumer Complaints

873 Complaints
Chrysler (fca Us, Llc)
Campaign: 11518383 Other
Apr 22, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

2017 Ram 2500. 24,000 miles While driving at any speed, warning lights and chime intermittently come on. Display reads "Service Electronic Braking System" and "Service ABS". ABS and Traction Control lights also illuminate on the dash. Sometimes the chime will come on and off so fast that the truck is constantly chiming which is very. Sometimes the warning lights stay illuminated. Sometimes they go away. Sometimes they flash on a off rapidly. The ABS module and Hydraulic control unit have already been replaced under warranty at 15,000 miles. I have been waiting for the parts to repair for over 8 months (since August 2022) with a promised part mid April. Upon contacting servicing dealer Daimler Chrysler has put this part under “engineering review” AGAIN with a new ETA of sometime in August 2023 for part availability. Safety concern is improper braking while ABS component is active or constantly going in and out during normal driving or while towing under all road conditions.

Corrective Action:

2017 Ram 2500. 24,000 miles While driving at any speed, warning lights and chime intermittently come on. Display reads "Service Electronic Braking System" and "Service ABS". ABS and Traction Control lights also illuminate on the dash. Sometimes the chime will come on and off so fast that the truck is constantly chiming which is very. Sometimes the warning lights stay illuminated. Sometimes they go away. Sometimes they flash on a off rapidly. The ABS module and Hydraulic control unit have already been replaced under warranty at 15,000 miles. I have been waiting for the parts to repair for over 8 months (since August 2022) with a promised part mid April. Upon contacting servicing dealer Daimler Chrysler has put this part under “engineering review” AGAIN with a new ETA of sometime in August 2023 for part availability. Safety concern is improper braking while ABS component is active or constantly going in and out during normal driving or while towing under all road conditions.

Additional Notes:

2017 Ram 2500. 24,000 miles While driving at any speed, warning lights and chime intermittently come on. Display reads "Service Electronic Braking System" and "Service ABS". ABS and Traction Control lights also illuminate on the dash. Sometimes the chime will come on and off so fast that the truck is constantly chiming which is very. Sometimes the warning lights stay illuminated. Sometimes they go away. Sometimes they flash on a off rapidly. The ABS module and Hydraulic control unit have already been replaced under warranty at 15,000 miles. I have been waiting for the parts to repair for over 8 months (since August 2022) with a promised part mid April. Upon contacting servicing dealer Daimler Chrysler has put this part under “engineering review” AGAIN with a new ETA of sometime in August 2023 for part availability. Safety concern is improper braking while ABS component is active or constantly going in and out during normal driving or while towing under all road conditions.

Manufacturer: RAM
Mfg Campaign: 11518383
Notice Date: Apr 22, 2023
Recall Date: Apr 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11518214 Other
Apr 21, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light and the traction control warning light illuminated, causing the Adaptive Cruise Control mode to disengage. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the ABS module part number: HCU68143491AB needed to be replaced. The dealer informed the contact that the vehicle was unsafe to drive in rainy weather; however, the parts were not available for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000. The VIN was unavailable.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light and the traction control warning light illuminated, causing the Adaptive Cruise Control mode to disengage. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the ABS module part number: HCU68143491AB needed to be replaced. The dealer informed the contact that the vehicle was unsafe to drive in rainy weather; however, the parts were not available for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000. The VIN was unavailable.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light and the traction control warning light illuminated, causing the Adaptive Cruise Control mode to disengage. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the ABS module part number: HCU68143491AB needed to be replaced. The dealer informed the contact that the vehicle was unsafe to drive in rainy weather; however, the parts were not available for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000. The VIN was unavailable.

Manufacturer: RAM
Mfg Campaign: 11518214
Notice Date: Apr 21, 2023
Recall Date: Apr 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11518335 Other
Apr 21, 2023
Defect Description:

ENGINE

Potential Consequences:

An oil leak has formed at 46k miles and it is dripping all over the engine and the entire under carriage of the truck. This is common in the 6.7 cummins. The truck is under warranty but mopar refused to fix the truck. The oil gets on things that cause smoking snd burning smells. This has caused the engine to lose oil pressure and shut off on the highway.

Corrective Action:

An oil leak has formed at 46k miles and it is dripping all over the engine and the entire under carriage of the truck. This is common in the 6.7 cummins. The truck is under warranty but mopar refused to fix the truck. The oil gets on things that cause smoking snd burning smells. This has caused the engine to lose oil pressure and shut off on the highway.

Additional Notes:

An oil leak has formed at 46k miles and it is dripping all over the engine and the entire under carriage of the truck. This is common in the 6.7 cummins. The truck is under warranty but mopar refused to fix the truck. The oil gets on things that cause smoking snd burning smells. This has caused the engine to lose oil pressure and shut off on the highway.

Manufacturer: RAM
Mfg Campaign: 11518335
Notice Date: Apr 21, 2023
Recall Date: Apr 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11518171 Other
Apr 20, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Bought this truck with 88000 miles in Texas when I got home back to Arkansas the very next week I start having issues with brake occasionally spongy, service abs and traction control lights coming on and off multiple times and cruise control not working. It may work fine then all of a sudden ding and lights come on and shuts your cruise control off I have almost been hit for this issue multiple times.

Corrective Action:

Bought this truck with 88000 miles in Texas when I got home back to Arkansas the very next week I start having issues with brake occasionally spongy, service abs and traction control lights coming on and off multiple times and cruise control not working. It may work fine then all of a sudden ding and lights come on and shuts your cruise control off I have almost been hit for this issue multiple times.

Additional Notes:

Bought this truck with 88000 miles in Texas when I got home back to Arkansas the very next week I start having issues with brake occasionally spongy, service abs and traction control lights coming on and off multiple times and cruise control not working. It may work fine then all of a sudden ding and lights come on and shuts your cruise control off I have almost been hit for this issue multiple times.

Manufacturer: RAM
Mfg Campaign: 11518171
Notice Date: Apr 20, 2023
Recall Date: Apr 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11518171 Other
Apr 20, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Bought this truck with 88000 miles in Texas when I got home back to Arkansas the very next week I start having issues with brake occasionally spongy, service abs and traction control lights coming on and off multiple times and cruise control not working. It may work fine then all of a sudden ding and lights come on and shuts your cruise control off I have almost been hit for this issue multiple times.

Corrective Action:

Bought this truck with 88000 miles in Texas when I got home back to Arkansas the very next week I start having issues with brake occasionally spongy, service abs and traction control lights coming on and off multiple times and cruise control not working. It may work fine then all of a sudden ding and lights come on and shuts your cruise control off I have almost been hit for this issue multiple times.

Additional Notes:

Bought this truck with 88000 miles in Texas when I got home back to Arkansas the very next week I start having issues with brake occasionally spongy, service abs and traction control lights coming on and off multiple times and cruise control not working. It may work fine then all of a sudden ding and lights come on and shuts your cruise control off I have almost been hit for this issue multiple times.

Manufacturer: RAM
Mfg Campaign: 11518171
Notice Date: Apr 20, 2023
Recall Date: Apr 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11517331 Other
Apr 16, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

For the third time I have had a loss of ABS, traction control and cruise control. Almost went off the highway when it was raining and it decided to stop working again. I personally know 3 other ram owners from 2017 and 2018 that this has happened to. Please help this is a major safety issue and ram is not addressing it properly. Ram just replaces the same faulty parts and 2 years later it happens again.

Corrective Action:

For the third time I have had a loss of ABS, traction control and cruise control. Almost went off the highway when it was raining and it decided to stop working again. I personally know 3 other ram owners from 2017 and 2018 that this has happened to. Please help this is a major safety issue and ram is not addressing it properly. Ram just replaces the same faulty parts and 2 years later it happens again.

Additional Notes:

For the third time I have had a loss of ABS, traction control and cruise control. Almost went off the highway when it was raining and it decided to stop working again. I personally know 3 other ram owners from 2017 and 2018 that this has happened to. Please help this is a major safety issue and ram is not addressing it properly. Ram just replaces the same faulty parts and 2 years later it happens again.

Manufacturer: RAM
Mfg Campaign: 11517331
Notice Date: Apr 16, 2023
Recall Date: Apr 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11517146 Other
Apr 14, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The abs system stops working. The dealership has replaced the abs twice under warranty and now it is doing the same thing the abs light and the traction control light on the dash is on. The vehicle only has 60,000 miles on it and needs it's third abs control module and abs hydraulic pump.

Corrective Action:

The abs system stops working. The dealership has replaced the abs twice under warranty and now it is doing the same thing the abs light and the traction control light on the dash is on. The vehicle only has 60,000 miles on it and needs it's third abs control module and abs hydraulic pump.

Additional Notes:

The abs system stops working. The dealership has replaced the abs twice under warranty and now it is doing the same thing the abs light and the traction control light on the dash is on. The vehicle only has 60,000 miles on it and needs it's third abs control module and abs hydraulic pump.

Manufacturer: RAM
Mfg Campaign: 11517146
Notice Date: Apr 14, 2023
Recall Date: Apr 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11516651 Other
Apr 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The Service Antilock Braking System warning and Service Traction Control warning illuminate regularly. There are no known problems with the systems but it is unknown if they will work when needed. The lights come on up to one time per second, and sometimes not for days. There are hundreds of people on forums complaining about this, no known fix. Replacing components does not seem to solve the issue. I have video available if needed.

Corrective Action:

The Service Antilock Braking System warning and Service Traction Control warning illuminate regularly. There are no known problems with the systems but it is unknown if they will work when needed. The lights come on up to one time per second, and sometimes not for days. There are hundreds of people on forums complaining about this, no known fix. Replacing components does not seem to solve the issue. I have video available if needed.

Additional Notes:

The Service Antilock Braking System warning and Service Traction Control warning illuminate regularly. There are no known problems with the systems but it is unknown if they will work when needed. The lights come on up to one time per second, and sometimes not for days. There are hundreds of people on forums complaining about this, no known fix. Replacing components does not seem to solve the issue. I have video available if needed.

Manufacturer: RAM
Mfg Campaign: 11516651
Notice Date: Apr 12, 2023
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11516651 Other
Apr 12, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Service Antilock Braking System warning and Service Traction Control warning illuminate regularly. There are no known problems with the systems but it is unknown if they will work when needed. The lights come on up to one time per second, and sometimes not for days. There are hundreds of people on forums complaining about this, no known fix. Replacing components does not seem to solve the issue. I have video available if needed.

Corrective Action:

The Service Antilock Braking System warning and Service Traction Control warning illuminate regularly. There are no known problems with the systems but it is unknown if they will work when needed. The lights come on up to one time per second, and sometimes not for days. There are hundreds of people on forums complaining about this, no known fix. Replacing components does not seem to solve the issue. I have video available if needed.

Additional Notes:

The Service Antilock Braking System warning and Service Traction Control warning illuminate regularly. There are no known problems with the systems but it is unknown if they will work when needed. The lights come on up to one time per second, and sometimes not for days. There are hundreds of people on forums complaining about this, no known fix. Replacing components does not seem to solve the issue. I have video available if needed.

Manufacturer: RAM
Mfg Campaign: 11516651
Notice Date: Apr 12, 2023
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11516357 Other
Apr 10, 2023
Defect Description:

ENGINE

Potential Consequences:

My 2017 RAM 2500 (VIN-HG607103) at 83,015 miles began throwing a code of P2609 which is an air intake heater issue. I found my air intake relay was not working. I replaced it and all good, until the code returned a little over a week later. I then tested the relay and found it good and began to research more to learn that I had the "Bolt of Death" occurring. The bolt on my grid heater plate was broken, however it had not dropped into my engine cylinder. Luckly it was fused to the heater grid plate still. If it had fell off, it would fallen into a cyclinder damaging it and the piston, blowing the engine. There are recalls on new trucks with this engine however not the 2017s yet.

Corrective Action:

My 2017 RAM 2500 (VIN-HG607103) at 83,015 miles began throwing a code of P2609 which is an air intake heater issue. I found my air intake relay was not working. I replaced it and all good, until the code returned a little over a week later. I then tested the relay and found it good and began to research more to learn that I had the "Bolt of Death" occurring. The bolt on my grid heater plate was broken, however it had not dropped into my engine cylinder. Luckly it was fused to the heater grid plate still. If it had fell off, it would fallen into a cyclinder damaging it and the piston, blowing the engine. There are recalls on new trucks with this engine however not the 2017s yet.

Additional Notes:

My 2017 RAM 2500 (VIN-HG607103) at 83,015 miles began throwing a code of P2609 which is an air intake heater issue. I found my air intake relay was not working. I replaced it and all good, until the code returned a little over a week later. I then tested the relay and found it good and began to research more to learn that I had the "Bolt of Death" occurring. The bolt on my grid heater plate was broken, however it had not dropped into my engine cylinder. Luckly it was fused to the heater grid plate still. If it had fell off, it would fallen into a cyclinder damaging it and the piston, blowing the engine. There are recalls on new trucks with this engine however not the 2017s yet.

Manufacturer: RAM
Mfg Campaign: 11516357
Notice Date: Apr 10, 2023
Recall Date: Apr 10, 2023
Chrysler (fca Us, Llc)
Campaign: 11514924 Other
Apr 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs pump and control module built with defective part’s causing pump and module failure which in turn caused break failure

Corrective Action:

Abs pump and control module built with defective part’s causing pump and module failure which in turn caused break failure

Additional Notes:

Abs pump and control module built with defective part’s causing pump and module failure which in turn caused break failure

Manufacturer: RAM
Mfg Campaign: 11514924
Notice Date: Apr 1, 2023
Recall Date: Apr 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11514924 Other
Apr 1, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Abs pump and control module built with defective part’s causing pump and module failure which in turn caused break failure

Corrective Action:

Abs pump and control module built with defective part’s causing pump and module failure which in turn caused break failure

Additional Notes:

Abs pump and control module built with defective part’s causing pump and module failure which in turn caused break failure

Manufacturer: RAM
Mfg Campaign: 11514924
Notice Date: Apr 1, 2023
Recall Date: Apr 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11514924 Other
Apr 1, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Abs pump and control module built with defective part’s causing pump and module failure which in turn caused break failure

Corrective Action:

Abs pump and control module built with defective part’s causing pump and module failure which in turn caused break failure

Additional Notes:

Abs pump and control module built with defective part’s causing pump and module failure which in turn caused break failure

Manufacturer: RAM
Mfg Campaign: 11514924
Notice Date: Apr 1, 2023
Recall Date: Apr 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11514447 Other
Mar 29, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated that the ABS and traction control warning lights were intermittently illuminated on the instrument panel. The vehicle was taken to dealer where he was informed that the part to repair the vehicle was on back order. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated that the ABS and traction control warning lights were intermittently illuminated on the instrument panel. The vehicle was taken to dealer where he was informed that the part to repair the vehicle was on back order. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated that the ABS and traction control warning lights were intermittently illuminated on the instrument panel. The vehicle was taken to dealer where he was informed that the part to repair the vehicle was on back order. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.

Manufacturer: RAM
Mfg Campaign: 11514447
Notice Date: Mar 29, 2023
Recall Date: Mar 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11514447 Other
Mar 29, 2023
Defect Description:

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated that the ABS and traction control warning lights were intermittently illuminated on the instrument panel. The vehicle was taken to dealer where he was informed that the part to repair the vehicle was on back order. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated that the ABS and traction control warning lights were intermittently illuminated on the instrument panel. The vehicle was taken to dealer where he was informed that the part to repair the vehicle was on back order. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated that the ABS and traction control warning lights were intermittently illuminated on the instrument panel. The vehicle was taken to dealer where he was informed that the part to repair the vehicle was on back order. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.

Manufacturer: RAM
Mfg Campaign: 11514447
Notice Date: Mar 29, 2023
Recall Date: Mar 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11513845 Other
Mar 26, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Anti-lock brakes do not work on my 2017 Ram 2500 diesel and haven't for over a year and a half. Light constantly flashes on dash with alarm. I brought it to the dealership, and they said the "Hydraulic Control Unit" is faulty but was told Ram is not even making the part. In Michigan winters, anti-lock brakes are a huge safety issue. My truck is the diesel version weighing in at 7,000 lbs. Trying to stop in the winter is a huge problem. Even if I sell the truck, it's still going to be a problem for whoever buys it. If you Google it, you will find numerous other Ram pickups for 2017 & 2018 with the same problem. I don't understand why brake issues are not a recall.

Corrective Action:

Anti-lock brakes do not work on my 2017 Ram 2500 diesel and haven't for over a year and a half. Light constantly flashes on dash with alarm. I brought it to the dealership, and they said the "Hydraulic Control Unit" is faulty but was told Ram is not even making the part. In Michigan winters, anti-lock brakes are a huge safety issue. My truck is the diesel version weighing in at 7,000 lbs. Trying to stop in the winter is a huge problem. Even if I sell the truck, it's still going to be a problem for whoever buys it. If you Google it, you will find numerous other Ram pickups for 2017 & 2018 with the same problem. I don't understand why brake issues are not a recall.

Additional Notes:

Anti-lock brakes do not work on my 2017 Ram 2500 diesel and haven't for over a year and a half. Light constantly flashes on dash with alarm. I brought it to the dealership, and they said the "Hydraulic Control Unit" is faulty but was told Ram is not even making the part. In Michigan winters, anti-lock brakes are a huge safety issue. My truck is the diesel version weighing in at 7,000 lbs. Trying to stop in the winter is a huge problem. Even if I sell the truck, it's still going to be a problem for whoever buys it. If you Google it, you will find numerous other Ram pickups for 2017 & 2018 with the same problem. I don't understand why brake issues are not a recall.

Manufacturer: RAM
Mfg Campaign: 11513845
Notice Date: Mar 26, 2023
Recall Date: Mar 26, 2023
Chrysler (fca Us, Llc)
Campaign: 11513737 Other
Mar 25, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Truck lost abs, traction control, and cruise control at 34000 miles. On 12/30/19 the truck was repaired. Now at 61000 miles the truck lost its abs, traction control, and cruise control in a winter storm hauling a trailer. The original part has been superseded with a new part both of which are unavailable.This truck is only used to tow a 15000lb camper and a gooseneck equipment trailer. Mopar is unwilling to do anything to rectify this problem which is very unsafe. I was able to locate the part in Nevada but due to Mopars "managed allocation" they would not sell it to someone in Ohio.

Corrective Action:

Truck lost abs, traction control, and cruise control at 34000 miles. On 12/30/19 the truck was repaired. Now at 61000 miles the truck lost its abs, traction control, and cruise control in a winter storm hauling a trailer. The original part has been superseded with a new part both of which are unavailable.This truck is only used to tow a 15000lb camper and a gooseneck equipment trailer. Mopar is unwilling to do anything to rectify this problem which is very unsafe. I was able to locate the part in Nevada but due to Mopars "managed allocation" they would not sell it to someone in Ohio.

Additional Notes:

Truck lost abs, traction control, and cruise control at 34000 miles. On 12/30/19 the truck was repaired. Now at 61000 miles the truck lost its abs, traction control, and cruise control in a winter storm hauling a trailer. The original part has been superseded with a new part both of which are unavailable.This truck is only used to tow a 15000lb camper and a gooseneck equipment trailer. Mopar is unwilling to do anything to rectify this problem which is very unsafe. I was able to locate the part in Nevada but due to Mopars "managed allocation" they would not sell it to someone in Ohio.

Manufacturer: RAM
Mfg Campaign: 11513737
Notice Date: Mar 25, 2023
Recall Date: Mar 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11513305 Other
Mar 22, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Started having abs and traction control issues in early October of 2022. Have had two cases of compleat brake lock up. Took to ram deal for repairs and it was diagnosed as the abs hydraulic unit. When road conditions are icey and slick will have issues with the brakes locking up.

Corrective Action:

Started having abs and traction control issues in early October of 2022. Have had two cases of compleat brake lock up. Took to ram deal for repairs and it was diagnosed as the abs hydraulic unit. When road conditions are icey and slick will have issues with the brakes locking up.

Additional Notes:

Started having abs and traction control issues in early October of 2022. Have had two cases of compleat brake lock up. Took to ram deal for repairs and it was diagnosed as the abs hydraulic unit. When road conditions are icey and slick will have issues with the brakes locking up.

Manufacturer: RAM
Mfg Campaign: 11513305
Notice Date: Mar 22, 2023
Recall Date: Mar 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11513099 Other
Mar 21, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

"Service ABS," "Service Electronic Breaking System," and "Traction Control" caution lights illuminate on vehicle during driving. Started with intermittent illumination. Took vehicle to dealer and was told that ABS pump failed, but no parts are available to repair. Service advisor said it was ok to drive, that the brakes will function without ABS system. Brake performance is diminished. There is no pumping sensation when I apply brakes hard.

Corrective Action:

"Service ABS," "Service Electronic Breaking System," and "Traction Control" caution lights illuminate on vehicle during driving. Started with intermittent illumination. Took vehicle to dealer and was told that ABS pump failed, but no parts are available to repair. Service advisor said it was ok to drive, that the brakes will function without ABS system. Brake performance is diminished. There is no pumping sensation when I apply brakes hard.

Additional Notes:

"Service ABS," "Service Electronic Breaking System," and "Traction Control" caution lights illuminate on vehicle during driving. Started with intermittent illumination. Took vehicle to dealer and was told that ABS pump failed, but no parts are available to repair. Service advisor said it was ok to drive, that the brakes will function without ABS system. Brake performance is diminished. There is no pumping sensation when I apply brakes hard.

Manufacturer: RAM
Mfg Campaign: 11513099
Notice Date: Mar 21, 2023
Recall Date: Mar 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11512353 Other
Mar 17, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS and hydraulic control unit modules needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred and that the cruise control also failed to activate as needed. The vehicle was then taken to Arrigo Chrysler Dodge Jeep RAM West Palm Beach (6500 Okeechobee Blvd, West Palm Beach, FL 33411), where it was diagnosed that the ABS and hydraulic control unit modules needed to be replaced again; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS and hydraulic control unit modules needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred and that the cruise control also failed to activate as needed. The vehicle was then taken to Arrigo Chrysler Dodge Jeep RAM West Palm Beach (6500 Okeechobee Blvd, West Palm Beach, FL 33411), where it was diagnosed that the ABS and hydraulic control unit modules needed to be replaced again; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS and hydraulic control unit modules needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred and that the cruise control also failed to activate as needed. The vehicle was then taken to Arrigo Chrysler Dodge Jeep RAM West Palm Beach (6500 Okeechobee Blvd, West Palm Beach, FL 33411), where it was diagnosed that the ABS and hydraulic control unit modules needed to be replaced again; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Manufacturer: RAM
Mfg Campaign: 11512353
Notice Date: Mar 17, 2023
Recall Date: Mar 17, 2023

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