Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
873 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
During a snow storm, ABS and traction control lamps came on. The truck would not come to a controlled stop. After much sliding and skidding it came to a stop by hitting a snow abatement and curb line.
Corrective Action:
During a snow storm, ABS and traction control lamps came on. The truck would not come to a controlled stop. After much sliding and skidding it came to a stop by hitting a snow abatement and curb line.
Additional Notes:
During a snow storm, ABS and traction control lamps came on. The truck would not come to a controlled stop. After much sliding and skidding it came to a stop by hitting a snow abatement and curb line.
Mfg Campaign: 11566991
Recall Date: Jan 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Def exhaust system came on and says I have 120 miles left before it shuts down. I just bought it at the end of August with only 75000 miles on it
Corrective Action:
Def exhaust system came on and says I have 120 miles left before it shuts down. I just bought it at the end of August with only 75000 miles on it
Additional Notes:
Def exhaust system came on and says I have 120 miles left before it shuts down. I just bought it at the end of August with only 75000 miles on it
Mfg Campaign: 11566701
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On approximately 7/20/2021 service anti lock brakes and service traction control warning lights and beeper were activated. The warranty had just expired due to date not mileage. Upon investigating on line I found this was a wide spread problem with no recall at this time. The fix is to replace antilock brake pump at a cost of 800 to 1,500 $. Dodge could not tell me if the part was upgraded or they are installing a newer version. They also would require a 250.00 scan after I supplied them a code on my scanner that identifies the same problem and a code. Now the warning lights go on and off on rough roads but mostly stays lit. I don’t know how much of a safety issue this is but apparently I don’t have traction control when the light is lit. As of a couple months ago the parts were not available.
Corrective Action:
On approximately 7/20/2021 service anti lock brakes and service traction control warning lights and beeper were activated. The warranty had just expired due to date not mileage. Upon investigating on line I found this was a wide spread problem with no recall at this time. The fix is to replace antilock brake pump at a cost of 800 to 1,500 $. Dodge could not tell me if the part was upgraded or they are installing a newer version. They also would require a 250.00 scan after I supplied them a code on my scanner that identifies the same problem and a code. Now the warning lights go on and off on rough roads but mostly stays lit. I don’t know how much of a safety issue this is but apparently I don’t have traction control when the light is lit. As of a couple months ago the parts were not available.
Additional Notes:
On approximately 7/20/2021 service anti lock brakes and service traction control warning lights and beeper were activated. The warranty had just expired due to date not mileage. Upon investigating on line I found this was a wide spread problem with no recall at this time. The fix is to replace antilock brake pump at a cost of 800 to 1,500 $. Dodge could not tell me if the part was upgraded or they are installing a newer version. They also would require a 250.00 scan after I supplied them a code on my scanner that identifies the same problem and a code. Now the warning lights go on and off on rough roads but mostly stays lit. I don’t know how much of a safety issue this is but apparently I don’t have traction control when the light is lit. As of a couple months ago the parts were not available.
Mfg Campaign: 11566608
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light goes on and off. C0020-01-ABS code internal failure. Cruise control goes in and out when code comes on. Brake pedal inconsistent.No parts available to fix this concern.
Corrective Action:
ABS light goes on and off. C0020-01-ABS code internal failure. Cruise control goes in and out when code comes on. Brake pedal inconsistent.No parts available to fix this concern.
Additional Notes:
ABS light goes on and off. C0020-01-ABS code internal failure. Cruise control goes in and out when code comes on. Brake pedal inconsistent.No parts available to fix this concern.
Mfg Campaign: 11565889
Recall Date: Jan 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS light goes on and off. C0020-01-ABS code internal failure. Cruise control goes in and out when code comes on. Brake pedal inconsistent.No parts available to fix this concern.
Corrective Action:
ABS light goes on and off. C0020-01-ABS code internal failure. Cruise control goes in and out when code comes on. Brake pedal inconsistent.No parts available to fix this concern.
Additional Notes:
ABS light goes on and off. C0020-01-ABS code internal failure. Cruise control goes in and out when code comes on. Brake pedal inconsistent.No parts available to fix this concern.
Mfg Campaign: 11565889
Recall Date: Jan 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have an ABS light on and a traction control light. I understand this is a problem with 2017 Ram 2500 and the 2018 Ram 2500. It is my understanding from the dealer it will cost over $1,000.00 for the repair so that my brakes will work properly. Vehicle has less than 87,000 miles on it. I feel this should be brought to your attention. This is a safety issue for all affected vehicles. Ram knows about the issue and has failed to address the problem. I feel this should be corrected immediately. This is a safety issue for the motoring public.
Corrective Action:
I have an ABS light on and a traction control light. I understand this is a problem with 2017 Ram 2500 and the 2018 Ram 2500. It is my understanding from the dealer it will cost over $1,000.00 for the repair so that my brakes will work properly. Vehicle has less than 87,000 miles on it. I feel this should be brought to your attention. This is a safety issue for all affected vehicles. Ram knows about the issue and has failed to address the problem. I feel this should be corrected immediately. This is a safety issue for the motoring public.
Additional Notes:
I have an ABS light on and a traction control light. I understand this is a problem with 2017 Ram 2500 and the 2018 Ram 2500. It is my understanding from the dealer it will cost over $1,000.00 for the repair so that my brakes will work properly. Vehicle has less than 87,000 miles on it. I feel this should be brought to your attention. This is a safety issue for all affected vehicles. Ram knows about the issue and has failed to address the problem. I feel this should be corrected immediately. This is a safety issue for the motoring public.
Mfg Campaign: 11565359
Recall Date: Jan 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I keep getting the ABS/Traction control warning lights and aural dinging warning on my 2017 Diesel Ram 2500. I pull a 10,000 LB trailer and without this feature, this is a hazard and danger to me, my occupants in my truck and other motorists on the highway. I do 95% of my driving in the mountains so it is a very crucial, critical and dangerous situation when I don't have ABS operating. If there is ever an accident, Dodge is open to a law suit because there hasn't been a recall on this. I've read several other owners of this vehicle with the same issue. Please have Dodge company do a recall for everyone's safety.
Corrective Action:
I keep getting the ABS/Traction control warning lights and aural dinging warning on my 2017 Diesel Ram 2500. I pull a 10,000 LB trailer and without this feature, this is a hazard and danger to me, my occupants in my truck and other motorists on the highway. I do 95% of my driving in the mountains so it is a very crucial, critical and dangerous situation when I don't have ABS operating. If there is ever an accident, Dodge is open to a law suit because there hasn't been a recall on this. I've read several other owners of this vehicle with the same issue. Please have Dodge company do a recall for everyone's safety.
Additional Notes:
I keep getting the ABS/Traction control warning lights and aural dinging warning on my 2017 Diesel Ram 2500. I pull a 10,000 LB trailer and without this feature, this is a hazard and danger to me, my occupants in my truck and other motorists on the highway. I do 95% of my driving in the mountains so it is a very crucial, critical and dangerous situation when I don't have ABS operating. If there is ever an accident, Dodge is open to a law suit because there hasn't been a recall on this. I've read several other owners of this vehicle with the same issue. Please have Dodge company do a recall for everyone's safety.
Mfg Campaign: 11565090
Recall Date: Jan 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS brake system has failed and been replaced 3 times now and it is bad again. It needs to be recalled. The truck only has 53,000 miles
Corrective Action:
The ABS brake system has failed and been replaced 3 times now and it is bad again. It needs to be recalled. The truck only has 53,000 miles
Additional Notes:
The ABS brake system has failed and been replaced 3 times now and it is bad again. It needs to be recalled. The truck only has 53,000 miles
Mfg Campaign: 11565128
Recall Date: Jan 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Electronic braking systems and abs needs to be serviced. I have repaired this issue 3 times already from the dealership. It has popped up again
Corrective Action:
Electronic braking systems and abs needs to be serviced. I have repaired this issue 3 times already from the dealership. It has popped up again
Additional Notes:
Electronic braking systems and abs needs to be serviced. I have repaired this issue 3 times already from the dealership. It has popped up again
Mfg Campaign: 11564765
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS, Electronic control system malfunction. Constantly failing causing safety to driving.
Corrective Action:
ABS, Electronic control system malfunction. Constantly failing causing safety to driving.
Additional Notes:
ABS, Electronic control system malfunction. Constantly failing causing safety to driving.
Mfg Campaign: 11564355
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS, Electronic control system malfunction. Constantly failing causing safety to driving.
Corrective Action:
ABS, Electronic control system malfunction. Constantly failing causing safety to driving.
Additional Notes:
ABS, Electronic control system malfunction. Constantly failing causing safety to driving.
Mfg Campaign: 11564355
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS, Electronic control system malfunction. Constantly failing causing safety to driving.
Corrective Action:
ABS, Electronic control system malfunction. Constantly failing causing safety to driving.
Additional Notes:
ABS, Electronic control system malfunction. Constantly failing causing safety to driving.
Mfg Campaign: 11564355
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Getting code 2200 every time you hit a bump and sometimes it does it on its own and and traction light come on and a message saying service anti lock brakes looked on internet and several people having this issue some even paid the dealer to do the repairs and a short time later started doing it again
Corrective Action:
Getting code 2200 every time you hit a bump and sometimes it does it on its own and and traction light come on and a message saying service anti lock brakes looked on internet and several people having this issue some even paid the dealer to do the repairs and a short time later started doing it again
Additional Notes:
Getting code 2200 every time you hit a bump and sometimes it does it on its own and and traction light come on and a message saying service anti lock brakes looked on internet and several people having this issue some even paid the dealer to do the repairs and a short time later started doing it again
Mfg Campaign: 11564512
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My braking ABS HCU has failed 4 times in 6 years. At 4495, 10,058, 15,198, and 20,052 miles (last week.) Included is the paperwork associated with those failures that renders the ABS, and potentially the entire braking system into a failure mode. As noted in the paperwork, it happens about every 5,000 miles. Warning lights appear and dinging go off stating the ABS system needs serviced. At times its intermittent and other times it stays on. My research has found this is a very well noted problem with the 2017 and 2018 Dodge Ram trucks. In addition, there is a safety class action suit in California. Last date it occurred is noted below. I have all the repair data available electronically. However there must be a glitch in your system. When I hit the upload button it does not allow for an upload. Would be more than happy to provide.
Corrective Action:
My braking ABS HCU has failed 4 times in 6 years. At 4495, 10,058, 15,198, and 20,052 miles (last week.) Included is the paperwork associated with those failures that renders the ABS, and potentially the entire braking system into a failure mode. As noted in the paperwork, it happens about every 5,000 miles. Warning lights appear and dinging go off stating the ABS system needs serviced. At times its intermittent and other times it stays on. My research has found this is a very well noted problem with the 2017 and 2018 Dodge Ram trucks. In addition, there is a safety class action suit in California. Last date it occurred is noted below. I have all the repair data available electronically. However there must be a glitch in your system. When I hit the upload button it does not allow for an upload. Would be more than happy to provide.
Additional Notes:
My braking ABS HCU has failed 4 times in 6 years. At 4495, 10,058, 15,198, and 20,052 miles (last week.) Included is the paperwork associated with those failures that renders the ABS, and potentially the entire braking system into a failure mode. As noted in the paperwork, it happens about every 5,000 miles. Warning lights appear and dinging go off stating the ABS system needs serviced. At times its intermittent and other times it stays on. My research has found this is a very well noted problem with the 2017 and 2018 Dodge Ram trucks. In addition, there is a safety class action suit in California. Last date it occurred is noted below. I have all the repair data available electronically. However there must be a glitch in your system. When I hit the upload button it does not allow for an upload. Would be more than happy to provide.
Mfg Campaign: 11563534
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My braking ABS HCU has failed 4 times in 6 years. At 4495, 10,058, 15,198, and 20,052 miles (last week.) Included is the paperwork associated with those failures that renders the ABS, and potentially the entire braking system into a failure mode. As noted in the paperwork, it happens about every 5,000 miles. Warning lights appear and dinging go off stating the ABS system needs serviced. At times its intermittent and other times it stays on. My research has found this is a very well noted problem with the 2017 and 2018 Dodge Ram trucks. In addition, there is a safety class action suit in California. Last date it occurred is noted below. I have all the repair data available electronically. However there must be a glitch in your system. When I hit the upload button it does not allow for an upload. Would be more than happy to provide.
Corrective Action:
My braking ABS HCU has failed 4 times in 6 years. At 4495, 10,058, 15,198, and 20,052 miles (last week.) Included is the paperwork associated with those failures that renders the ABS, and potentially the entire braking system into a failure mode. As noted in the paperwork, it happens about every 5,000 miles. Warning lights appear and dinging go off stating the ABS system needs serviced. At times its intermittent and other times it stays on. My research has found this is a very well noted problem with the 2017 and 2018 Dodge Ram trucks. In addition, there is a safety class action suit in California. Last date it occurred is noted below. I have all the repair data available electronically. However there must be a glitch in your system. When I hit the upload button it does not allow for an upload. Would be more than happy to provide.
Additional Notes:
My braking ABS HCU has failed 4 times in 6 years. At 4495, 10,058, 15,198, and 20,052 miles (last week.) Included is the paperwork associated with those failures that renders the ABS, and potentially the entire braking system into a failure mode. As noted in the paperwork, it happens about every 5,000 miles. Warning lights appear and dinging go off stating the ABS system needs serviced. At times its intermittent and other times it stays on. My research has found this is a very well noted problem with the 2017 and 2018 Dodge Ram trucks. In addition, there is a safety class action suit in California. Last date it occurred is noted below. I have all the repair data available electronically. However there must be a glitch in your system. When I hit the upload button it does not allow for an upload. Would be more than happy to provide.
Mfg Campaign: 11563534
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have been getting the "service electronic braking system" warning light, and when I brought the vehicle to the dealership for repairs back in November I was told that the parts needed to fix this known issue are backordered for many months. Checked again today and was told probably not available until July at the earliest. Upon researching this issue, I learned that this failure is common to 2017 Ram 2500 trucks. I need to haul some heavy loads with a trailer, and am concerned that this failure of the braking system is putting me at risk for an accident.
Corrective Action:
I have been getting the "service electronic braking system" warning light, and when I brought the vehicle to the dealership for repairs back in November I was told that the parts needed to fix this known issue are backordered for many months. Checked again today and was told probably not available until July at the earliest. Upon researching this issue, I learned that this failure is common to 2017 Ram 2500 trucks. I need to haul some heavy loads with a trailer, and am concerned that this failure of the braking system is putting me at risk for an accident.
Additional Notes:
I have been getting the "service electronic braking system" warning light, and when I brought the vehicle to the dealership for repairs back in November I was told that the parts needed to fix this known issue are backordered for many months. Checked again today and was told probably not available until July at the earliest. Upon researching this issue, I learned that this failure is common to 2017 Ram 2500 trucks. I need to haul some heavy loads with a trailer, and am concerned that this failure of the braking system is putting me at risk for an accident.
Mfg Campaign: 11563587
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HCU and ABS module have failed multiple times. The first time was repaired under warranty, the second failure there is a part backorder and I could not get it replaced. My truck is now out of warranty and the manufacturer is now pushing part availability put to Feb 2024. This is clearly defective equipment but the manufacturer will not address if and will not order recalls and replacement.
Corrective Action:
HCU and ABS module have failed multiple times. The first time was repaired under warranty, the second failure there is a part backorder and I could not get it replaced. My truck is now out of warranty and the manufacturer is now pushing part availability put to Feb 2024. This is clearly defective equipment but the manufacturer will not address if and will not order recalls and replacement.
Additional Notes:
HCU and ABS module have failed multiple times. The first time was repaired under warranty, the second failure there is a part backorder and I could not get it replaced. My truck is now out of warranty and the manufacturer is now pushing part availability put to Feb 2024. This is clearly defective equipment but the manufacturer will not address if and will not order recalls and replacement.
Mfg Campaign: 11563229
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I bought the truck new in 2017. in July of 2019 I got a Traction control ABS warning light. I took it to the dealer and they told me that the HCU system needed replaced. They performed the repair under warranty. In July of 2021 I got the same warning and again took the vehicle to the dealer and they told me I had to have the repair performed again. Once again they performed the same repair, after some resistance on their part. Now in Nov of 2023, I am having the same warning light and they will not repair the problem now with out substantial repair cost. I feel like there is some sort of a safety issue going on with this brake system and it needs to be looked into.
Corrective Action:
I bought the truck new in 2017. in July of 2019 I got a Traction control ABS warning light. I took it to the dealer and they told me that the HCU system needed replaced. They performed the repair under warranty. In July of 2021 I got the same warning and again took the vehicle to the dealer and they told me I had to have the repair performed again. Once again they performed the same repair, after some resistance on their part. Now in Nov of 2023, I am having the same warning light and they will not repair the problem now with out substantial repair cost. I feel like there is some sort of a safety issue going on with this brake system and it needs to be looked into.
Additional Notes:
I bought the truck new in 2017. in July of 2019 I got a Traction control ABS warning light. I took it to the dealer and they told me that the HCU system needed replaced. They performed the repair under warranty. In July of 2021 I got the same warning and again took the vehicle to the dealer and they told me I had to have the repair performed again. Once again they performed the same repair, after some resistance on their part. Now in Nov of 2023, I am having the same warning light and they will not repair the problem now with out substantial repair cost. I feel like there is some sort of a safety issue going on with this brake system and it needs to be looked into.
Mfg Campaign: 11563331
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased my 2017 Ram 2500 truck new in October of 2017 from Champion Dodge in Gulfport, MS. Since then, I have been experiencing a reoccurring problem with the truck's ABS braking system. I have had the truck in the shop repairs on this ABS system five times since I have owned the truck. The first two repairs were covered under warranty, the next two visits I had to pay for, and the fifth visit, I was told they can't repair the truck and parts would not be available until maybe April of 2024. The trucks ABS braking system warning lights continuously flash and alarm making the truck almost unusable. I am also not sure if the truck is even safe to drive with this system malfunctioning. I feel this has to be a recall or something. I feel that Dodge/Ram should repair this truck at no cost to me. I will try to add all documentation to this submission. Any assistance you can proved me would be appreciated.
Corrective Action:
I purchased my 2017 Ram 2500 truck new in October of 2017 from Champion Dodge in Gulfport, MS. Since then, I have been experiencing a reoccurring problem with the truck's ABS braking system. I have had the truck in the shop repairs on this ABS system five times since I have owned the truck. The first two repairs were covered under warranty, the next two visits I had to pay for, and the fifth visit, I was told they can't repair the truck and parts would not be available until maybe April of 2024. The trucks ABS braking system warning lights continuously flash and alarm making the truck almost unusable. I am also not sure if the truck is even safe to drive with this system malfunctioning. I feel this has to be a recall or something. I feel that Dodge/Ram should repair this truck at no cost to me. I will try to add all documentation to this submission. Any assistance you can proved me would be appreciated.
Additional Notes:
I purchased my 2017 Ram 2500 truck new in October of 2017 from Champion Dodge in Gulfport, MS. Since then, I have been experiencing a reoccurring problem with the truck's ABS braking system. I have had the truck in the shop repairs on this ABS system five times since I have owned the truck. The first two repairs were covered under warranty, the next two visits I had to pay for, and the fifth visit, I was told they can't repair the truck and parts would not be available until maybe April of 2024. The trucks ABS braking system warning lights continuously flash and alarm making the truck almost unusable. I am also not sure if the truck is even safe to drive with this system malfunctioning. I feel this has to be a recall or something. I feel that Dodge/Ram should repair this truck at no cost to me. I will try to add all documentation to this submission. Any assistance you can proved me would be appreciated.
Mfg Campaign: 11563338
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased my 2017 Ram 2500 truck new in October of 2017 from Champion Dodge in Gulfport, MS. Since then, I have been experiencing a reoccurring problem with the truck's ABS braking system. I have had the truck in the shop repairs on this ABS system five times since I have owned the truck. The first two repairs were covered under warranty, the next two visits I had to pay for, and the fifth visit, I was told they can't repair the truck and parts would not be available until maybe April of 2024. The trucks ABS braking system warning lights continuously flash and alarm making the truck almost unusable. I am also not sure if the truck is even safe to drive with this system malfunctioning. I feel this has to be a recall or something. I feel that Dodge/Ram should repair this truck at no cost to me. I will try to add all documentation to this submission. Any assistance you can proved me would be appreciated.
Corrective Action:
I purchased my 2017 Ram 2500 truck new in October of 2017 from Champion Dodge in Gulfport, MS. Since then, I have been experiencing a reoccurring problem with the truck's ABS braking system. I have had the truck in the shop repairs on this ABS system five times since I have owned the truck. The first two repairs were covered under warranty, the next two visits I had to pay for, and the fifth visit, I was told they can't repair the truck and parts would not be available until maybe April of 2024. The trucks ABS braking system warning lights continuously flash and alarm making the truck almost unusable. I am also not sure if the truck is even safe to drive with this system malfunctioning. I feel this has to be a recall or something. I feel that Dodge/Ram should repair this truck at no cost to me. I will try to add all documentation to this submission. Any assistance you can proved me would be appreciated.
Additional Notes:
I purchased my 2017 Ram 2500 truck new in October of 2017 from Champion Dodge in Gulfport, MS. Since then, I have been experiencing a reoccurring problem with the truck's ABS braking system. I have had the truck in the shop repairs on this ABS system five times since I have owned the truck. The first two repairs were covered under warranty, the next two visits I had to pay for, and the fifth visit, I was told they can't repair the truck and parts would not be available until maybe April of 2024. The trucks ABS braking system warning lights continuously flash and alarm making the truck almost unusable. I am also not sure if the truck is even safe to drive with this system malfunctioning. I feel this has to be a recall or something. I feel that Dodge/Ram should repair this truck at no cost to me. I will try to add all documentation to this submission. Any assistance you can proved me would be appreciated.
Mfg Campaign: 11563338
Recall Date: Jan 3, 2024
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