Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling one 2022 Ram 1500 Classic vehicle. The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 65B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. The B-pillar impact sensors may be missing, which can result in delayed air bag deployment or non-deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 33A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y88
Recall Date: Nov 10, 2021
Consumer Complaints
700 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The truck currently has 5804 miles. It has been to the dealership 4 times already for electrical-related issues, and once for a recall on the ECM. Total of 4 CILs by first 1000 miles. Then 1 additional light 8 days ago. Has been at service department since. The first major problem was at apx. 400 miles. The truck shut off at a light, even with the stop/start deactivated, and attempted to restart without success. The starter engaged but the injectors did not. It made a diesel sound until I pressed the start button again to retry, It had a CIL for injector bank misfire, then started back as normal. I drove straight to the dealer (within 2 miles) where they kept it for a week. They called and told me to come to pick it up because there were no issues with it. Apparently, the computer had no stored codes or history. Since then it has had a transmission over temp CIL, and 2 other lights that did not show me a message. The 12-inch Uconnect is constantly having errors and restarting (still awaiting a response from Ram on how to remedy it). The most current issue is when I was pulling away from a stop sign and the truck shifted to park and set the brake while shutting off on its own. Again stop/start was deactivated. Restarted the truck and drove straight to the dealer where it was observed by the service writer and manager that the low battery voltage message (11.5V) and light were on as well as several other lights. While driving it showed a low volt warning and started turning off loads to conserve power. I left the truck with them for 8 days so far. They have checked the truck multiple times as well have driven it. No evidence of any codes in the computer and no error lights anymore. Awaiting Ram to tell them what to do. At this point, I am afraid to drive the truck for fear it will shift to park while traveling at a higher speed and cause an accident. I now have a truck I cannot trust to drive and a hefty payment.
Corrective Action:
The truck currently has 5804 miles. It has been to the dealership 4 times already for electrical-related issues, and once for a recall on the ECM. Total of 4 CILs by first 1000 miles. Then 1 additional light 8 days ago. Has been at service department since. The first major problem was at apx. 400 miles. The truck shut off at a light, even with the stop/start deactivated, and attempted to restart without success. The starter engaged but the injectors did not. It made a diesel sound until I pressed the start button again to retry, It had a CIL for injector bank misfire, then started back as normal. I drove straight to the dealer (within 2 miles) where they kept it for a week. They called and told me to come to pick it up because there were no issues with it. Apparently, the computer had no stored codes or history. Since then it has had a transmission over temp CIL, and 2 other lights that did not show me a message. The 12-inch Uconnect is constantly having errors and restarting (still awaiting a response from Ram on how to remedy it). The most current issue is when I was pulling away from a stop sign and the truck shifted to park and set the brake while shutting off on its own. Again stop/start was deactivated. Restarted the truck and drove straight to the dealer where it was observed by the service writer and manager that the low battery voltage message (11.5V) and light were on as well as several other lights. While driving it showed a low volt warning and started turning off loads to conserve power. I left the truck with them for 8 days so far. They have checked the truck multiple times as well have driven it. No evidence of any codes in the computer and no error lights anymore. Awaiting Ram to tell them what to do. At this point, I am afraid to drive the truck for fear it will shift to park while traveling at a higher speed and cause an accident. I now have a truck I cannot trust to drive and a hefty payment.
Additional Notes:
The truck currently has 5804 miles. It has been to the dealership 4 times already for electrical-related issues, and once for a recall on the ECM. Total of 4 CILs by first 1000 miles. Then 1 additional light 8 days ago. Has been at service department since. The first major problem was at apx. 400 miles. The truck shut off at a light, even with the stop/start deactivated, and attempted to restart without success. The starter engaged but the injectors did not. It made a diesel sound until I pressed the start button again to retry, It had a CIL for injector bank misfire, then started back as normal. I drove straight to the dealer (within 2 miles) where they kept it for a week. They called and told me to come to pick it up because there were no issues with it. Apparently, the computer had no stored codes or history. Since then it has had a transmission over temp CIL, and 2 other lights that did not show me a message. The 12-inch Uconnect is constantly having errors and restarting (still awaiting a response from Ram on how to remedy it). The most current issue is when I was pulling away from a stop sign and the truck shifted to park and set the brake while shutting off on its own. Again stop/start was deactivated. Restarted the truck and drove straight to the dealer where it was observed by the service writer and manager that the low battery voltage message (11.5V) and light were on as well as several other lights. While driving it showed a low volt warning and started turning off loads to conserve power. I left the truck with them for 8 days so far. They have checked the truck multiple times as well have driven it. No evidence of any codes in the computer and no error lights anymore. Awaiting Ram to tell them what to do. At this point, I am afraid to drive the truck for fear it will shift to park while traveling at a higher speed and cause an accident. I now have a truck I cannot trust to drive and a hefty payment.
Mfg Campaign: 11475799
Recall Date: Jul 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalls randomly while driving and automatically applies the emergency brake. Stalling randomly and applying the emergency brake in the street/highway with traffic is dangerous and unsafe. This is our primary vehicle and the dealership has been unable to recreate the stalling. The vehicle has been to the dealership twice for the stalling but the problem is still unresolved. The stalling started randomly in March-April 2022. The dealership was notified and vehicle taken in for multiple services. Problem still not solved.
Corrective Action:
Vehicle stalls randomly while driving and automatically applies the emergency brake. Stalling randomly and applying the emergency brake in the street/highway with traffic is dangerous and unsafe. This is our primary vehicle and the dealership has been unable to recreate the stalling. The vehicle has been to the dealership twice for the stalling but the problem is still unresolved. The stalling started randomly in March-April 2022. The dealership was notified and vehicle taken in for multiple services. Problem still not solved.
Additional Notes:
Vehicle stalls randomly while driving and automatically applies the emergency brake. Stalling randomly and applying the emergency brake in the street/highway with traffic is dangerous and unsafe. This is our primary vehicle and the dealership has been unable to recreate the stalling. The vehicle has been to the dealership twice for the stalling but the problem is still unresolved. The stalling started randomly in March-April 2022. The dealership was notified and vehicle taken in for multiple services. Problem still not solved.
Mfg Campaign: 11471989
Recall Date: Jul 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle stalls randomly while driving and automatically applies the emergency brake. Stalling randomly and applying the emergency brake in the street/highway with traffic is dangerous and unsafe. This is our primary vehicle and the dealership has been unable to recreate the stalling. The vehicle has been to the dealership twice for the stalling but the problem is still unresolved. The stalling started randomly in March-April 2022. The dealership was notified and vehicle taken in for multiple services. Problem still not solved.
Corrective Action:
Vehicle stalls randomly while driving and automatically applies the emergency brake. Stalling randomly and applying the emergency brake in the street/highway with traffic is dangerous and unsafe. This is our primary vehicle and the dealership has been unable to recreate the stalling. The vehicle has been to the dealership twice for the stalling but the problem is still unresolved. The stalling started randomly in March-April 2022. The dealership was notified and vehicle taken in for multiple services. Problem still not solved.
Additional Notes:
Vehicle stalls randomly while driving and automatically applies the emergency brake. Stalling randomly and applying the emergency brake in the street/highway with traffic is dangerous and unsafe. This is our primary vehicle and the dealership has been unable to recreate the stalling. The vehicle has been to the dealership twice for the stalling but the problem is still unresolved. The stalling started randomly in March-April 2022. The dealership was notified and vehicle taken in for multiple services. Problem still not solved.
Mfg Campaign: 11471989
Recall Date: Jul 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle stalls randomly while driving and automatically applies the emergency brake. Stalling randomly and applying the emergency brake in the street/highway with traffic is dangerous and unsafe. This is our primary vehicle and the dealership has been unable to recreate the stalling. The vehicle has been to the dealership twice for the stalling but the problem is still unresolved. The stalling started randomly in March-April 2022. The dealership was notified and vehicle taken in for multiple services. Problem still not solved.
Corrective Action:
Vehicle stalls randomly while driving and automatically applies the emergency brake. Stalling randomly and applying the emergency brake in the street/highway with traffic is dangerous and unsafe. This is our primary vehicle and the dealership has been unable to recreate the stalling. The vehicle has been to the dealership twice for the stalling but the problem is still unresolved. The stalling started randomly in March-April 2022. The dealership was notified and vehicle taken in for multiple services. Problem still not solved.
Additional Notes:
Vehicle stalls randomly while driving and automatically applies the emergency brake. Stalling randomly and applying the emergency brake in the street/highway with traffic is dangerous and unsafe. This is our primary vehicle and the dealership has been unable to recreate the stalling. The vehicle has been to the dealership twice for the stalling but the problem is still unresolved. The stalling started randomly in March-April 2022. The dealership was notified and vehicle taken in for multiple services. Problem still not solved.
Mfg Campaign: 11471989
Recall Date: Jul 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated that while her son was driving approximately 70 MPH on a busy freeway, the vehicle inadvertently lost motive power. The contact indicated that the vehicle could not be restarted and was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 5,900.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated that while her son was driving approximately 70 MPH on a busy freeway, the vehicle inadvertently lost motive power. The contact indicated that the vehicle could not be restarted and was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 5,900.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated that while her son was driving approximately 70 MPH on a busy freeway, the vehicle inadvertently lost motive power. The contact indicated that the vehicle could not be restarted and was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 5,900.
Mfg Campaign: 11470205
Recall Date: Jun 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While trying to leave for work I’ve had multiple days of a hard start or no start issue. The vehicle will attempt to start and either run rough for 2 mins while it catches up or will just shut off and not start again for a few minutes. The blower motor inside the car seems to be not functioning properly, while driving it will increase speed and then slow down, and it will do this for the length of the ride.
Corrective Action:
While trying to leave for work I’ve had multiple days of a hard start or no start issue. The vehicle will attempt to start and either run rough for 2 mins while it catches up or will just shut off and not start again for a few minutes. The blower motor inside the car seems to be not functioning properly, while driving it will increase speed and then slow down, and it will do this for the length of the ride.
Additional Notes:
While trying to leave for work I’ve had multiple days of a hard start or no start issue. The vehicle will attempt to start and either run rough for 2 mins while it catches up or will just shut off and not start again for a few minutes. The blower motor inside the car seems to be not functioning properly, while driving it will increase speed and then slow down, and it will do this for the length of the ride.
Mfg Campaign: 11469784
Recall Date: Jun 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Truck stalled 4 times in 2 months going less than 5 mph. When driving slow around a turn or at a stop sign, the truck stalls when I give it gas. The emergency brake is automatically engaged and I have to disengage it before I can start the truck. The check engine light and battery light came on. I took it to the dealership (Jerry Ulm) and they could not recreate the problem or see the error codes so they gave the truck back to me. It's happened 4 times since then. Please help, I have two small children.
Corrective Action:
Truck stalled 4 times in 2 months going less than 5 mph. When driving slow around a turn or at a stop sign, the truck stalls when I give it gas. The emergency brake is automatically engaged and I have to disengage it before I can start the truck. The check engine light and battery light came on. I took it to the dealership (Jerry Ulm) and they could not recreate the problem or see the error codes so they gave the truck back to me. It's happened 4 times since then. Please help, I have two small children.
Additional Notes:
Truck stalled 4 times in 2 months going less than 5 mph. When driving slow around a turn or at a stop sign, the truck stalls when I give it gas. The emergency brake is automatically engaged and I have to disengage it before I can start the truck. The check engine light and battery light came on. I took it to the dealership (Jerry Ulm) and they could not recreate the problem or see the error codes so they gave the truck back to me. It's happened 4 times since then. Please help, I have two small children.
Mfg Campaign: 11469813
Recall Date: Jun 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Tow haul mode causes vechical to be stuck in 3rd gear which is very dangerous on highway because of speed limit. Ram case manager clarice McDonald case 82922734 advised me to operate the vechical in all conditions without tow haul mode on. They have no fix. The owners manual states it is dangerous and can damage the vehicle if you do not use tow haul mode when carrying heavy weights. Ram is advising customers to not use a feature in the vehicle that makes towing safer and is required per the manual for heavy weights. It is very dangerous having a manufacture advising customers to tow without the use of tow haul mode. Recall required asap.
Corrective Action:
Tow haul mode causes vechical to be stuck in 3rd gear which is very dangerous on highway because of speed limit. Ram case manager clarice McDonald case 82922734 advised me to operate the vechical in all conditions without tow haul mode on. They have no fix. The owners manual states it is dangerous and can damage the vehicle if you do not use tow haul mode when carrying heavy weights. Ram is advising customers to not use a feature in the vehicle that makes towing safer and is required per the manual for heavy weights. It is very dangerous having a manufacture advising customers to tow without the use of tow haul mode. Recall required asap.
Additional Notes:
Tow haul mode causes vechical to be stuck in 3rd gear which is very dangerous on highway because of speed limit. Ram case manager clarice McDonald case 82922734 advised me to operate the vechical in all conditions without tow haul mode on. They have no fix. The owners manual states it is dangerous and can damage the vehicle if you do not use tow haul mode when carrying heavy weights. Ram is advising customers to not use a feature in the vehicle that makes towing safer and is required per the manual for heavy weights. It is very dangerous having a manufacture advising customers to tow without the use of tow haul mode. Recall required asap.
Mfg Campaign: 11469534
Recall Date: Jun 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Tow haul mode causes vechical to be stuck in 3rd gear which is very dangerous on highway because of speed limit. Ram case manager clarice McDonald case 82922734 advised me to operate the vechical in all conditions without tow haul mode on. They have no fix. The owners manual states it is dangerous and can damage the vehicle if you do not use tow haul mode when carrying heavy weights. Ram is advising customers to not use a feature in the vehicle that makes towing safer and is required per the manual for heavy weights. It is very dangerous having a manufacture advising customers to tow without the use of tow haul mode. Recall required asap.
Corrective Action:
Tow haul mode causes vechical to be stuck in 3rd gear which is very dangerous on highway because of speed limit. Ram case manager clarice McDonald case 82922734 advised me to operate the vechical in all conditions without tow haul mode on. They have no fix. The owners manual states it is dangerous and can damage the vehicle if you do not use tow haul mode when carrying heavy weights. Ram is advising customers to not use a feature in the vehicle that makes towing safer and is required per the manual for heavy weights. It is very dangerous having a manufacture advising customers to tow without the use of tow haul mode. Recall required asap.
Additional Notes:
Tow haul mode causes vechical to be stuck in 3rd gear which is very dangerous on highway because of speed limit. Ram case manager clarice McDonald case 82922734 advised me to operate the vechical in all conditions without tow haul mode on. They have no fix. The owners manual states it is dangerous and can damage the vehicle if you do not use tow haul mode when carrying heavy weights. Ram is advising customers to not use a feature in the vehicle that makes towing safer and is required per the manual for heavy weights. It is very dangerous having a manufacture advising customers to tow without the use of tow haul mode. Recall required asap.
Mfg Campaign: 11469534
Recall Date: Jun 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Tow haul mode causes vechical to be stuck in 3rd gear which is very dangerous on highway because of speed limit. Ram case manager clarice McDonald case 82922734 advised me to operate the vechical in all conditions without tow haul mode on. They have no fix. The owners manual states it is dangerous and can damage the vehicle if you do not use tow haul mode when carrying heavy weights. Ram is advising customers to not use a feature in the vehicle that makes towing safer and is required per the manual for heavy weights. It is very dangerous having a manufacture advising customers to tow without the use of tow haul mode. Recall required asap.
Corrective Action:
Tow haul mode causes vechical to be stuck in 3rd gear which is very dangerous on highway because of speed limit. Ram case manager clarice McDonald case 82922734 advised me to operate the vechical in all conditions without tow haul mode on. They have no fix. The owners manual states it is dangerous and can damage the vehicle if you do not use tow haul mode when carrying heavy weights. Ram is advising customers to not use a feature in the vehicle that makes towing safer and is required per the manual for heavy weights. It is very dangerous having a manufacture advising customers to tow without the use of tow haul mode. Recall required asap.
Additional Notes:
Tow haul mode causes vechical to be stuck in 3rd gear which is very dangerous on highway because of speed limit. Ram case manager clarice McDonald case 82922734 advised me to operate the vechical in all conditions without tow haul mode on. They have no fix. The owners manual states it is dangerous and can damage the vehicle if you do not use tow haul mode when carrying heavy weights. Ram is advising customers to not use a feature in the vehicle that makes towing safer and is required per the manual for heavy weights. It is very dangerous having a manufacture advising customers to tow without the use of tow haul mode. Recall required asap.
Mfg Campaign: 11469534
Recall Date: Jun 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Truck was previously, in the Dodge Ram Dealership, in Glendale, on Brand Blvd. Within 7 days of having my truck "repaired" for SUDDEN AND ABRUPT STOP IN TRAFFIC - Check Engine Light, heater going on by itself, radio-bluetooth connection issues -it was returned with "new computer hardware" and days later June 8th leaving for work not far from my house my truck - ABRUPTY STOPPED WHILE DRIVENG IN TRAFFIC AGAIN! My "case" with customer Care has been REOPENED and my truck is still at the same dealer in service! I was told that a Dodge Durango had the same issue, and it would be looked into by the RAM engineers - The truck has now stopped in traffic twice in a matter of 7 days! I am more than concerned but FEARFUL for my safety and those that ried with me! I do mostly Freeway driving and I am TERRIFED it will STALL AND STOP on me while on the FREEWAY! PLEASE ADVISE!
Corrective Action:
Truck was previously, in the Dodge Ram Dealership, in Glendale, on Brand Blvd. Within 7 days of having my truck "repaired" for SUDDEN AND ABRUPT STOP IN TRAFFIC - Check Engine Light, heater going on by itself, radio-bluetooth connection issues -it was returned with "new computer hardware" and days later June 8th leaving for work not far from my house my truck - ABRUPTY STOPPED WHILE DRIVENG IN TRAFFIC AGAIN! My "case" with customer Care has been REOPENED and my truck is still at the same dealer in service! I was told that a Dodge Durango had the same issue, and it would be looked into by the RAM engineers - The truck has now stopped in traffic twice in a matter of 7 days! I am more than concerned but FEARFUL for my safety and those that ried with me! I do mostly Freeway driving and I am TERRIFED it will STALL AND STOP on me while on the FREEWAY! PLEASE ADVISE!
Additional Notes:
Truck was previously, in the Dodge Ram Dealership, in Glendale, on Brand Blvd. Within 7 days of having my truck "repaired" for SUDDEN AND ABRUPT STOP IN TRAFFIC - Check Engine Light, heater going on by itself, radio-bluetooth connection issues -it was returned with "new computer hardware" and days later June 8th leaving for work not far from my house my truck - ABRUPTY STOPPED WHILE DRIVENG IN TRAFFIC AGAIN! My "case" with customer Care has been REOPENED and my truck is still at the same dealer in service! I was told that a Dodge Durango had the same issue, and it would be looked into by the RAM engineers - The truck has now stopped in traffic twice in a matter of 7 days! I am more than concerned but FEARFUL for my safety and those that ried with me! I do mostly Freeway driving and I am TERRIFED it will STALL AND STOP on me while on the FREEWAY! PLEASE ADVISE!
Mfg Campaign: 11468877
Recall Date: Jun 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck was previously, in the Dodge Ram Dealership, in Glendale, on Brand Blvd. Within 7 days of having my truck "repaired" for SUDDEN AND ABRUPT STOP IN TRAFFIC - Check Engine Light, heater going on by itself, radio-bluetooth connection issues -it was returned with "new computer hardware" and days later June 8th leaving for work not far from my house my truck - ABRUPTY STOPPED WHILE DRIVENG IN TRAFFIC AGAIN! My "case" with customer Care has been REOPENED and my truck is still at the same dealer in service! I was told that a Dodge Durango had the same issue, and it would be looked into by the RAM engineers - The truck has now stopped in traffic twice in a matter of 7 days! I am more than concerned but FEARFUL for my safety and those that ried with me! I do mostly Freeway driving and I am TERRIFED it will STALL AND STOP on me while on the FREEWAY! PLEASE ADVISE!
Corrective Action:
Truck was previously, in the Dodge Ram Dealership, in Glendale, on Brand Blvd. Within 7 days of having my truck "repaired" for SUDDEN AND ABRUPT STOP IN TRAFFIC - Check Engine Light, heater going on by itself, radio-bluetooth connection issues -it was returned with "new computer hardware" and days later June 8th leaving for work not far from my house my truck - ABRUPTY STOPPED WHILE DRIVENG IN TRAFFIC AGAIN! My "case" with customer Care has been REOPENED and my truck is still at the same dealer in service! I was told that a Dodge Durango had the same issue, and it would be looked into by the RAM engineers - The truck has now stopped in traffic twice in a matter of 7 days! I am more than concerned but FEARFUL for my safety and those that ried with me! I do mostly Freeway driving and I am TERRIFED it will STALL AND STOP on me while on the FREEWAY! PLEASE ADVISE!
Additional Notes:
Truck was previously, in the Dodge Ram Dealership, in Glendale, on Brand Blvd. Within 7 days of having my truck "repaired" for SUDDEN AND ABRUPT STOP IN TRAFFIC - Check Engine Light, heater going on by itself, radio-bluetooth connection issues -it was returned with "new computer hardware" and days later June 8th leaving for work not far from my house my truck - ABRUPTY STOPPED WHILE DRIVENG IN TRAFFIC AGAIN! My "case" with customer Care has been REOPENED and my truck is still at the same dealer in service! I was told that a Dodge Durango had the same issue, and it would be looked into by the RAM engineers - The truck has now stopped in traffic twice in a matter of 7 days! I am more than concerned but FEARFUL for my safety and those that ried with me! I do mostly Freeway driving and I am TERRIFED it will STALL AND STOP on me while on the FREEWAY! PLEASE ADVISE!
Mfg Campaign: 11468877
Recall Date: Jun 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Truck was previously, in the Dodge Ram Dealership, in Glendale, on Brand Blvd. Within 7 days of having my truck "repaired" for SUDDEN AND ABRUPT STOP IN TRAFFIC - Check Engine Light, heater going on by itself, radio-bluetooth connection issues -it was returned with "new computer hardware" and days later June 8th leaving for work not far from my house my truck - ABRUPTY STOPPED WHILE DRIVENG IN TRAFFIC AGAIN! My "case" with customer Care has been REOPENED and my truck is still at the same dealer in service! I was told that a Dodge Durango had the same issue, and it would be looked into by the RAM engineers - The truck has now stopped in traffic twice in a matter of 7 days! I am more than concerned but FEARFUL for my safety and those that ried with me! I do mostly Freeway driving and I am TERRIFED it will STALL AND STOP on me while on the FREEWAY! PLEASE ADVISE!
Corrective Action:
Truck was previously, in the Dodge Ram Dealership, in Glendale, on Brand Blvd. Within 7 days of having my truck "repaired" for SUDDEN AND ABRUPT STOP IN TRAFFIC - Check Engine Light, heater going on by itself, radio-bluetooth connection issues -it was returned with "new computer hardware" and days later June 8th leaving for work not far from my house my truck - ABRUPTY STOPPED WHILE DRIVENG IN TRAFFIC AGAIN! My "case" with customer Care has been REOPENED and my truck is still at the same dealer in service! I was told that a Dodge Durango had the same issue, and it would be looked into by the RAM engineers - The truck has now stopped in traffic twice in a matter of 7 days! I am more than concerned but FEARFUL for my safety and those that ried with me! I do mostly Freeway driving and I am TERRIFED it will STALL AND STOP on me while on the FREEWAY! PLEASE ADVISE!
Additional Notes:
Truck was previously, in the Dodge Ram Dealership, in Glendale, on Brand Blvd. Within 7 days of having my truck "repaired" for SUDDEN AND ABRUPT STOP IN TRAFFIC - Check Engine Light, heater going on by itself, radio-bluetooth connection issues -it was returned with "new computer hardware" and days later June 8th leaving for work not far from my house my truck - ABRUPTY STOPPED WHILE DRIVENG IN TRAFFIC AGAIN! My "case" with customer Care has been REOPENED and my truck is still at the same dealer in service! I was told that a Dodge Durango had the same issue, and it would be looked into by the RAM engineers - The truck has now stopped in traffic twice in a matter of 7 days! I am more than concerned but FEARFUL for my safety and those that ried with me! I do mostly Freeway driving and I am TERRIFED it will STALL AND STOP on me while on the FREEWAY! PLEASE ADVISE!
Mfg Campaign: 11468877
Recall Date: Jun 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
First Incident was power train failure while attempting to accelerate to merge into expressway traffic the vehicle suddenly revved to high RPMs and wouldn't gain speed acting like the transmission wouldn't shift out of first gear. Had to pull to the shoulder and turn off the vehicle and restart before it functioned properly. With in half an hour received an email the said I'd experienced powertrain failure. I then noticed the service engine soon light on. by the time I got to the dealer the light went out and they refused to look at the vehicle. 10 days later I started seeing warning show up on the display both in the consul and on the Uconnect system. indicating tire pressure and airbag issues. This is the second Vehicle purchase from the same manufacturer and same sale dealership to run such issues.
Corrective Action:
First Incident was power train failure while attempting to accelerate to merge into expressway traffic the vehicle suddenly revved to high RPMs and wouldn't gain speed acting like the transmission wouldn't shift out of first gear. Had to pull to the shoulder and turn off the vehicle and restart before it functioned properly. With in half an hour received an email the said I'd experienced powertrain failure. I then noticed the service engine soon light on. by the time I got to the dealer the light went out and they refused to look at the vehicle. 10 days later I started seeing warning show up on the display both in the consul and on the Uconnect system. indicating tire pressure and airbag issues. This is the second Vehicle purchase from the same manufacturer and same sale dealership to run such issues.
Additional Notes:
First Incident was power train failure while attempting to accelerate to merge into expressway traffic the vehicle suddenly revved to high RPMs and wouldn't gain speed acting like the transmission wouldn't shift out of first gear. Had to pull to the shoulder and turn off the vehicle and restart before it functioned properly. With in half an hour received an email the said I'd experienced powertrain failure. I then noticed the service engine soon light on. by the time I got to the dealer the light went out and they refused to look at the vehicle. 10 days later I started seeing warning show up on the display both in the consul and on the Uconnect system. indicating tire pressure and airbag issues. This is the second Vehicle purchase from the same manufacturer and same sale dealership to run such issues.
Mfg Campaign: 11467222
Recall Date: Jun 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
First Incident was power train failure while attempting to accelerate to merge into expressway traffic the vehicle suddenly revved to high RPMs and wouldn't gain speed acting like the transmission wouldn't shift out of first gear. Had to pull to the shoulder and turn off the vehicle and restart before it functioned properly. With in half an hour received an email the said I'd experienced powertrain failure. I then noticed the service engine soon light on. by the time I got to the dealer the light went out and they refused to look at the vehicle. 10 days later I started seeing warning show up on the display both in the consul and on the Uconnect system. indicating tire pressure and airbag issues. This is the second Vehicle purchase from the same manufacturer and same sale dealership to run such issues.
Corrective Action:
First Incident was power train failure while attempting to accelerate to merge into expressway traffic the vehicle suddenly revved to high RPMs and wouldn't gain speed acting like the transmission wouldn't shift out of first gear. Had to pull to the shoulder and turn off the vehicle and restart before it functioned properly. With in half an hour received an email the said I'd experienced powertrain failure. I then noticed the service engine soon light on. by the time I got to the dealer the light went out and they refused to look at the vehicle. 10 days later I started seeing warning show up on the display both in the consul and on the Uconnect system. indicating tire pressure and airbag issues. This is the second Vehicle purchase from the same manufacturer and same sale dealership to run such issues.
Additional Notes:
First Incident was power train failure while attempting to accelerate to merge into expressway traffic the vehicle suddenly revved to high RPMs and wouldn't gain speed acting like the transmission wouldn't shift out of first gear. Had to pull to the shoulder and turn off the vehicle and restart before it functioned properly. With in half an hour received an email the said I'd experienced powertrain failure. I then noticed the service engine soon light on. by the time I got to the dealer the light went out and they refused to look at the vehicle. 10 days later I started seeing warning show up on the display both in the consul and on the Uconnect system. indicating tire pressure and airbag issues. This is the second Vehicle purchase from the same manufacturer and same sale dealership to run such issues.
Mfg Campaign: 11467222
Recall Date: Jun 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
First Incident was power train failure while attempting to accelerate to merge into expressway traffic the vehicle suddenly revved to high RPMs and wouldn't gain speed acting like the transmission wouldn't shift out of first gear. Had to pull to the shoulder and turn off the vehicle and restart before it functioned properly. With in half an hour received an email the said I'd experienced powertrain failure. I then noticed the service engine soon light on. by the time I got to the dealer the light went out and they refused to look at the vehicle. 10 days later I started seeing warning show up on the display both in the consul and on the Uconnect system. indicating tire pressure and airbag issues. This is the second Vehicle purchase from the same manufacturer and same sale dealership to run such issues.
Corrective Action:
First Incident was power train failure while attempting to accelerate to merge into expressway traffic the vehicle suddenly revved to high RPMs and wouldn't gain speed acting like the transmission wouldn't shift out of first gear. Had to pull to the shoulder and turn off the vehicle and restart before it functioned properly. With in half an hour received an email the said I'd experienced powertrain failure. I then noticed the service engine soon light on. by the time I got to the dealer the light went out and they refused to look at the vehicle. 10 days later I started seeing warning show up on the display both in the consul and on the Uconnect system. indicating tire pressure and airbag issues. This is the second Vehicle purchase from the same manufacturer and same sale dealership to run such issues.
Additional Notes:
First Incident was power train failure while attempting to accelerate to merge into expressway traffic the vehicle suddenly revved to high RPMs and wouldn't gain speed acting like the transmission wouldn't shift out of first gear. Had to pull to the shoulder and turn off the vehicle and restart before it functioned properly. With in half an hour received an email the said I'd experienced powertrain failure. I then noticed the service engine soon light on. by the time I got to the dealer the light went out and they refused to look at the vehicle. 10 days later I started seeing warning show up on the display both in the consul and on the Uconnect system. indicating tire pressure and airbag issues. This is the second Vehicle purchase from the same manufacturer and same sale dealership to run such issues.
Mfg Campaign: 11467222
Recall Date: Jun 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When accelerating from a stop the vehicle hesitates and takes off very slow which could cause an accident. I’m not the only one that has complained about this defect a lot of people with the eco-diesel are having the same problem and it could cause an accident.
Corrective Action:
When accelerating from a stop the vehicle hesitates and takes off very slow which could cause an accident. I’m not the only one that has complained about this defect a lot of people with the eco-diesel are having the same problem and it could cause an accident.
Additional Notes:
When accelerating from a stop the vehicle hesitates and takes off very slow which could cause an accident. I’m not the only one that has complained about this defect a lot of people with the eco-diesel are having the same problem and it could cause an accident.
Mfg Campaign: 11466875
Recall Date: May 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When in tow haul mode the truck will get stuck in 3rd gear. Speed is limited to 30. Very dangerous when towing and on roads that require faster speed. Ram says the hope to fix the software issue sometime. They said do not tow. Affects all ram 1500 with etorque. Recall needed before accident.
Corrective Action:
When in tow haul mode the truck will get stuck in 3rd gear. Speed is limited to 30. Very dangerous when towing and on roads that require faster speed. Ram says the hope to fix the software issue sometime. They said do not tow. Affects all ram 1500 with etorque. Recall needed before accident.
Additional Notes:
When in tow haul mode the truck will get stuck in 3rd gear. Speed is limited to 30. Very dangerous when towing and on roads that require faster speed. Ram says the hope to fix the software issue sometime. They said do not tow. Affects all ram 1500 with etorque. Recall needed before accident.
Mfg Campaign: 11466491
Recall Date: May 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When in tow haul mode the truck will get stuck in 3rd gear. Speed is limited to 30. Very dangerous when towing and on roads that require faster speed. Ram says the hope to fix the software issue sometime. They said do not tow. Affects all ram 1500 with etorque. Recall needed before accident.
Corrective Action:
When in tow haul mode the truck will get stuck in 3rd gear. Speed is limited to 30. Very dangerous when towing and on roads that require faster speed. Ram says the hope to fix the software issue sometime. They said do not tow. Affects all ram 1500 with etorque. Recall needed before accident.
Additional Notes:
When in tow haul mode the truck will get stuck in 3rd gear. Speed is limited to 30. Very dangerous when towing and on roads that require faster speed. Ram says the hope to fix the software issue sometime. They said do not tow. Affects all ram 1500 with etorque. Recall needed before accident.
Mfg Campaign: 11466491
Recall Date: May 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When in tow haul mode the truck will get stuck in 3rd gear. Speed is limited to 30. Very dangerous when towing and on roads that require faster speed. Ram says the hope to fix the software issue sometime. They said do not tow. Affects all ram 1500 with etorque. Recall needed before accident.
Corrective Action:
When in tow haul mode the truck will get stuck in 3rd gear. Speed is limited to 30. Very dangerous when towing and on roads that require faster speed. Ram says the hope to fix the software issue sometime. They said do not tow. Affects all ram 1500 with etorque. Recall needed before accident.
Additional Notes:
When in tow haul mode the truck will get stuck in 3rd gear. Speed is limited to 30. Very dangerous when towing and on roads that require faster speed. Ram says the hope to fix the software issue sometime. They said do not tow. Affects all ram 1500 with etorque. Recall needed before accident.
Mfg Campaign: 11466491
Recall Date: May 28, 2022
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