Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling one 2022 Ram 1500 Classic vehicle. The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 65B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. The B-pillar impact sensors may be missing, which can result in delayed air bag deployment or non-deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 33A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y88
Recall Date: Nov 10, 2021
Consumer Complaints
700 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
When coming to a stop light, the vehicle stalled and shut off without warning. I had to shift to park, apply the brake and press the emergency brake button to get the vehicle to start. This has occurred twice since buying the vehicle in March 2024.
Corrective Action:
When coming to a stop light, the vehicle stalled and shut off without warning. I had to shift to park, apply the brake and press the emergency brake button to get the vehicle to start. This has occurred twice since buying the vehicle in March 2024.
Additional Notes:
When coming to a stop light, the vehicle stalled and shut off without warning. I had to shift to park, apply the brake and press the emergency brake button to get the vehicle to start. This has occurred twice since buying the vehicle in March 2024.
Mfg Campaign: 11592977
Recall Date: Jun 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated upon purchasing the vehicle brand new and attempting to use the key fob to operate the vehicle, the vehicle failed to respond. The dealer replaced the antenna; however, the failure persisted. The dealer diagnosed that the RF hub was corroded due to water leaking through the third brake light. The dealer determined that the rear windshield, the third brake light, and the RF hub module needed to be replaced. The contact was charged a repair cost. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,050.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated upon purchasing the vehicle brand new and attempting to use the key fob to operate the vehicle, the vehicle failed to respond. The dealer replaced the antenna; however, the failure persisted. The dealer diagnosed that the RF hub was corroded due to water leaking through the third brake light. The dealer determined that the rear windshield, the third brake light, and the RF hub module needed to be replaced. The contact was charged a repair cost. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,050.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated upon purchasing the vehicle brand new and attempting to use the key fob to operate the vehicle, the vehicle failed to respond. The dealer replaced the antenna; however, the failure persisted. The dealer diagnosed that the RF hub was corroded due to water leaking through the third brake light. The dealer determined that the rear windshield, the third brake light, and the RF hub module needed to be replaced. The contact was charged a repair cost. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,050.
Mfg Campaign: 11591715
Recall Date: May 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated upon purchasing the vehicle brand new and attempting to use the key fob to operate the vehicle, the vehicle failed to respond. The dealer replaced the antenna; however, the failure persisted. The dealer diagnosed that the RF hub was corroded due to water leaking through the third brake light. The dealer determined that the rear windshield, the third brake light, and the RF hub module needed to be replaced. The contact was charged a repair cost. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,050.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated upon purchasing the vehicle brand new and attempting to use the key fob to operate the vehicle, the vehicle failed to respond. The dealer replaced the antenna; however, the failure persisted. The dealer diagnosed that the RF hub was corroded due to water leaking through the third brake light. The dealer determined that the rear windshield, the third brake light, and the RF hub module needed to be replaced. The contact was charged a repair cost. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,050.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated upon purchasing the vehicle brand new and attempting to use the key fob to operate the vehicle, the vehicle failed to respond. The dealer replaced the antenna; however, the failure persisted. The dealer diagnosed that the RF hub was corroded due to water leaking through the third brake light. The dealer determined that the rear windshield, the third brake light, and the RF hub module needed to be replaced. The contact was charged a repair cost. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,050.
Mfg Campaign: 11591715
Recall Date: May 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 70 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The contact depressed the accelerator pedal and the vehicle lost motive power. The contact stopped the vehicle and the power steering failed to operate as needed. The contact stated that the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred; however, the vehicle was not taken back to a dealer. The contact stated that water had puddled on the floorboards in the rear seat where the battery pack was located. The manufacturer was informed of the failure. The contact stated that the vehicle was equipped with the E-Torque system. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 70 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The contact depressed the accelerator pedal and the vehicle lost motive power. The contact stopped the vehicle and the power steering failed to operate as needed. The contact stated that the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred; however, the vehicle was not taken back to a dealer. The contact stated that water had puddled on the floorboards in the rear seat where the battery pack was located. The manufacturer was informed of the failure. The contact stated that the vehicle was equipped with the E-Torque system. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 70 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The contact depressed the accelerator pedal and the vehicle lost motive power. The contact stopped the vehicle and the power steering failed to operate as needed. The contact stated that the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred; however, the vehicle was not taken back to a dealer. The contact stated that water had puddled on the floorboards in the rear seat where the battery pack was located. The manufacturer was informed of the failure. The contact stated that the vehicle was equipped with the E-Torque system. The failure mileage was approximately 40,000.
Mfg Campaign: 11590980
Recall Date: May 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The power steering failed while I was in motion at approximately 55 mph and is not working since . I managed to stop before I went in the ditch, but did run over at culvert and run two tires. Zero warning.
Corrective Action:
The power steering failed while I was in motion at approximately 55 mph and is not working since . I managed to stop before I went in the ditch, but did run over at culvert and run two tires. Zero warning.
Additional Notes:
The power steering failed while I was in motion at approximately 55 mph and is not working since . I managed to stop before I went in the ditch, but did run over at culvert and run two tires. Zero warning.
Mfg Campaign: 11590743
Recall Date: May 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have had several occasions where I have been driving down the road and my engine has shut off. I took the truck to the dealership and they show error codes but can’t fix unless they can recreate the problem.
Corrective Action:
I have had several occasions where I have been driving down the road and my engine has shut off. I took the truck to the dealership and they show error codes but can’t fix unless they can recreate the problem.
Additional Notes:
I have had several occasions where I have been driving down the road and my engine has shut off. I took the truck to the dealership and they show error codes but can’t fix unless they can recreate the problem.
Mfg Campaign: 11589019
Recall Date: May 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
[XXX], While driving S on [XXX] , I felt a brief loss of power than a total engine shutdown. I was sandwiched between two semis but was able to locate a wide spot in the shoulder to signal and pull over, parking 9 feet off the fog line. The vehicle indicated a failure and would not restart. As it was a winter night, I was able to contact a relative to head our way and contacted AAA for a tow 5 miles to the nearest town, Chemult. My wife and I secured our vehicle in a safe place off the highway and were given a ride 72 miles to home. Ram Assist was unable to locate a tow company so I arranged and paid for the vehicle to be delivered to the nearest dealer in Klamath Falls, OR. After a week, the dealer confirmed a fuel system catastrophic shut down probably related to the high pressure fuel pump. Parts took 1.5 months to arrive and a repair was attempted March 29. April 1, I was informed the repair failed, the vehicle would not provide sufficient fuel pressure. New parts were ordered and attempted repairs continued to fail. As of May 8, 2024, the vehicle has not been successfully repaired. Replaced components are retained by the dealer at least until the repair is successful, then they will be sent to FCA. Vehicle started and ran well prior to the sudden failure. It was getting good mileage, was fueled with COSTCO diesel, and DEF tank was indicating full. I was advised of the HPFP recall and had requested the service in mid-December. Recall replacement parts were not available. Knowing of the recall, I had thought through what a failure would feel like so the correct action was taken immediately to get out of the way of the following Semi and coast to a safe distance off the highway lane. Thankfully, winter conditions had moderated so we kept warm enough (brand new winter coats purchased that day) and we were within cell coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX], While driving S on [XXX] , I felt a brief loss of power than a total engine shutdown. I was sandwiched between two semis but was able to locate a wide spot in the shoulder to signal and pull over, parking 9 feet off the fog line. The vehicle indicated a failure and would not restart. As it was a winter night, I was able to contact a relative to head our way and contacted AAA for a tow 5 miles to the nearest town, Chemult. My wife and I secured our vehicle in a safe place off the highway and were given a ride 72 miles to home. Ram Assist was unable to locate a tow company so I arranged and paid for the vehicle to be delivered to the nearest dealer in Klamath Falls, OR. After a week, the dealer confirmed a fuel system catastrophic shut down probably related to the high pressure fuel pump. Parts took 1.5 months to arrive and a repair was attempted March 29. April 1, I was informed the repair failed, the vehicle would not provide sufficient fuel pressure. New parts were ordered and attempted repairs continued to fail. As of May 8, 2024, the vehicle has not been successfully repaired. Replaced components are retained by the dealer at least until the repair is successful, then they will be sent to FCA. Vehicle started and ran well prior to the sudden failure. It was getting good mileage, was fueled with COSTCO diesel, and DEF tank was indicating full. I was advised of the HPFP recall and had requested the service in mid-December. Recall replacement parts were not available. Knowing of the recall, I had thought through what a failure would feel like so the correct action was taken immediately to get out of the way of the following Semi and coast to a safe distance off the highway lane. Thankfully, winter conditions had moderated so we kept warm enough (brand new winter coats purchased that day) and we were within cell coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX], While driving S on [XXX] , I felt a brief loss of power than a total engine shutdown. I was sandwiched between two semis but was able to locate a wide spot in the shoulder to signal and pull over, parking 9 feet off the fog line. The vehicle indicated a failure and would not restart. As it was a winter night, I was able to contact a relative to head our way and contacted AAA for a tow 5 miles to the nearest town, Chemult. My wife and I secured our vehicle in a safe place off the highway and were given a ride 72 miles to home. Ram Assist was unable to locate a tow company so I arranged and paid for the vehicle to be delivered to the nearest dealer in Klamath Falls, OR. After a week, the dealer confirmed a fuel system catastrophic shut down probably related to the high pressure fuel pump. Parts took 1.5 months to arrive and a repair was attempted March 29. April 1, I was informed the repair failed, the vehicle would not provide sufficient fuel pressure. New parts were ordered and attempted repairs continued to fail. As of May 8, 2024, the vehicle has not been successfully repaired. Replaced components are retained by the dealer at least until the repair is successful, then they will be sent to FCA. Vehicle started and ran well prior to the sudden failure. It was getting good mileage, was fueled with COSTCO diesel, and DEF tank was indicating full. I was advised of the HPFP recall and had requested the service in mid-December. Recall replacement parts were not available. Knowing of the recall, I had thought through what a failure would feel like so the correct action was taken immediately to get out of the way of the following Semi and coast to a safe distance off the highway lane. Thankfully, winter conditions had moderated so we kept warm enough (brand new winter coats purchased that day) and we were within cell coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11587775
Recall Date: May 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
After driving in a snow storm twice in the same day and one time in the winter of 2023 I was unable to put my truck into park. Each of the three time it occurred the gear indicator would flash and a message appeared to set parking brake to prevent rolling. While this was occurring I could not turn the truck off or put it into park as it would only go into accessory mode and see the parking brake. I contacted my local deal who was able to look at the truck that day. They advised there was to much snow and ice built up around a knuckle on the transmission that didn’t allow the truck to go into park and on this particular day the dealership received 30 calls on this issue including the service departments shop Forman. I was told not to drive my 4x4 off road package truck in the snow and to park in a heated garage. I contacted Ram customer care who admitted it was a know issue and a design flaw. Ram customer service also advised to not drive in snow and to park in a heated garage. Living in WI that is not a feasible option. This put myself and others in danger as I was not able to physically put my 2022 Ram into park and could have injured myself or others as the truck would not go into park gear. There was no warning this was happening until I attempted to put truck into park. I do have a video I recorded as it was occurring that I can provide to you.
Corrective Action:
After driving in a snow storm twice in the same day and one time in the winter of 2023 I was unable to put my truck into park. Each of the three time it occurred the gear indicator would flash and a message appeared to set parking brake to prevent rolling. While this was occurring I could not turn the truck off or put it into park as it would only go into accessory mode and see the parking brake. I contacted my local deal who was able to look at the truck that day. They advised there was to much snow and ice built up around a knuckle on the transmission that didn’t allow the truck to go into park and on this particular day the dealership received 30 calls on this issue including the service departments shop Forman. I was told not to drive my 4x4 off road package truck in the snow and to park in a heated garage. I contacted Ram customer care who admitted it was a know issue and a design flaw. Ram customer service also advised to not drive in snow and to park in a heated garage. Living in WI that is not a feasible option. This put myself and others in danger as I was not able to physically put my 2022 Ram into park and could have injured myself or others as the truck would not go into park gear. There was no warning this was happening until I attempted to put truck into park. I do have a video I recorded as it was occurring that I can provide to you.
Additional Notes:
After driving in a snow storm twice in the same day and one time in the winter of 2023 I was unable to put my truck into park. Each of the three time it occurred the gear indicator would flash and a message appeared to set parking brake to prevent rolling. While this was occurring I could not turn the truck off or put it into park as it would only go into accessory mode and see the parking brake. I contacted my local deal who was able to look at the truck that day. They advised there was to much snow and ice built up around a knuckle on the transmission that didn’t allow the truck to go into park and on this particular day the dealership received 30 calls on this issue including the service departments shop Forman. I was told not to drive my 4x4 off road package truck in the snow and to park in a heated garage. I contacted Ram customer care who admitted it was a know issue and a design flaw. Ram customer service also advised to not drive in snow and to park in a heated garage. Living in WI that is not a feasible option. This put myself and others in danger as I was not able to physically put my 2022 Ram into park and could have injured myself or others as the truck would not go into park gear. There was no warning this was happening until I attempted to put truck into park. I do have a video I recorded as it was occurring that I can provide to you.
Mfg Campaign: 11587580
Recall Date: May 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was in the service lane waiting for an oil change for my 2022 RAM 1500. My car was in parking mode. A service tech plugged a "pod" or "OBD2" and asked me to drive the car with the pod plugged. As soon as I tried to pull out my lane the car acceleraterated even though I was not pressing on the gas pedal. I tried to hit the brake but car would not stop for few seconds until I hit the parked car in front of me.
Corrective Action:
I was in the service lane waiting for an oil change for my 2022 RAM 1500. My car was in parking mode. A service tech plugged a "pod" or "OBD2" and asked me to drive the car with the pod plugged. As soon as I tried to pull out my lane the car acceleraterated even though I was not pressing on the gas pedal. I tried to hit the brake but car would not stop for few seconds until I hit the parked car in front of me.
Additional Notes:
I was in the service lane waiting for an oil change for my 2022 RAM 1500. My car was in parking mode. A service tech plugged a "pod" or "OBD2" and asked me to drive the car with the pod plugged. As soon as I tried to pull out my lane the car acceleraterated even though I was not pressing on the gas pedal. I tried to hit the brake but car would not stop for few seconds until I hit the parked car in front of me.
Mfg Campaign: 11587543
Recall Date: May 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was in the service lane waiting for an oil change for my 2022 RAM 1500. My car was in parking mode. A service tech plugged a "pod" or "OBD2" and asked me to drive the car with the pod plugged. As soon as I tried to pull out my lane the car acceleraterated even though I was not pressing on the gas pedal. I tried to hit the brake but car would not stop for few seconds until I hit the parked car in front of me.
Corrective Action:
I was in the service lane waiting for an oil change for my 2022 RAM 1500. My car was in parking mode. A service tech plugged a "pod" or "OBD2" and asked me to drive the car with the pod plugged. As soon as I tried to pull out my lane the car acceleraterated even though I was not pressing on the gas pedal. I tried to hit the brake but car would not stop for few seconds until I hit the parked car in front of me.
Additional Notes:
I was in the service lane waiting for an oil change for my 2022 RAM 1500. My car was in parking mode. A service tech plugged a "pod" or "OBD2" and asked me to drive the car with the pod plugged. As soon as I tried to pull out my lane the car acceleraterated even though I was not pressing on the gas pedal. I tried to hit the brake but car would not stop for few seconds until I hit the parked car in front of me.
Mfg Campaign: 11587543
Recall Date: May 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
When coming to a slow stop, the transmission has a clunky shift from 2nd to 1st gear.
Corrective Action:
When coming to a slow stop, the transmission has a clunky shift from 2nd to 1st gear.
Additional Notes:
When coming to a slow stop, the transmission has a clunky shift from 2nd to 1st gear.
Mfg Campaign: 11587255
Recall Date: May 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when the remedy part was available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when the remedy part was available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when the remedy part was available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11585225
Recall Date: Apr 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I stopped at a stop sign. When I began to accelerate, the engine stopped leaving me stranded in the middle of the road. Perpendicular to on coming traffic to my left. Luckily it was 530 in the morning and traffic was very light. I was able to get the truck restarted after about 30 seconds and continued to work. No check engine light or any warning lights came on at that time. When leaving work, the check engine light came on and i drove it straight to dealership because it is to dangerous to drive safely. This is the only time this has happened and the truck is in the shop and was told they cannot recreate the problem. There was no check engine lights prior to incident. This could have been deadly to me or any on coming traffic as they could have ran into the drivers side of my truck.
Corrective Action:
I stopped at a stop sign. When I began to accelerate, the engine stopped leaving me stranded in the middle of the road. Perpendicular to on coming traffic to my left. Luckily it was 530 in the morning and traffic was very light. I was able to get the truck restarted after about 30 seconds and continued to work. No check engine light or any warning lights came on at that time. When leaving work, the check engine light came on and i drove it straight to dealership because it is to dangerous to drive safely. This is the only time this has happened and the truck is in the shop and was told they cannot recreate the problem. There was no check engine lights prior to incident. This could have been deadly to me or any on coming traffic as they could have ran into the drivers side of my truck.
Additional Notes:
I stopped at a stop sign. When I began to accelerate, the engine stopped leaving me stranded in the middle of the road. Perpendicular to on coming traffic to my left. Luckily it was 530 in the morning and traffic was very light. I was able to get the truck restarted after about 30 seconds and continued to work. No check engine light or any warning lights came on at that time. When leaving work, the check engine light came on and i drove it straight to dealership because it is to dangerous to drive safely. This is the only time this has happened and the truck is in the shop and was told they cannot recreate the problem. There was no check engine lights prior to incident. This could have been deadly to me or any on coming traffic as they could have ran into the drivers side of my truck.
Mfg Campaign: 11584491
Recall Date: Apr 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated that the check engine warning light was illuminated. The message "Water in Fuel" was displayed and there was an abnormal sound coming from the fuel pump while driving. The contact stated that he had drained the fuel filter but could not find water intrusion in the fuel. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The contact stated that he was able to pull to the side of the road on some occasions. The contact stated that upon connecting a diagnostic tool to the vehicle and clearing the diagnostic test codes, the vehicle was able to restart. The contact stated that the failure had been recurring while driving. Additionally, the contact stated while driving 45-50 MPH, the vehicle started jerking significantly and stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed. The contact stated that the dealer charged a fee for diagnostic testing, but the contact declined to pay the fee because the VIN was included in NHTSA Campaign Number: 23V263000 (Fuel System, Diesel), which he related to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated that the check engine warning light was illuminated. The message "Water in Fuel" was displayed and there was an abnormal sound coming from the fuel pump while driving. The contact stated that he had drained the fuel filter but could not find water intrusion in the fuel. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The contact stated that he was able to pull to the side of the road on some occasions. The contact stated that upon connecting a diagnostic tool to the vehicle and clearing the diagnostic test codes, the vehicle was able to restart. The contact stated that the failure had been recurring while driving. Additionally, the contact stated while driving 45-50 MPH, the vehicle started jerking significantly and stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed. The contact stated that the dealer charged a fee for diagnostic testing, but the contact declined to pay the fee because the VIN was included in NHTSA Campaign Number: 23V263000 (Fuel System, Diesel), which he related to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated that the check engine warning light was illuminated. The message "Water in Fuel" was displayed and there was an abnormal sound coming from the fuel pump while driving. The contact stated that he had drained the fuel filter but could not find water intrusion in the fuel. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The contact stated that he was able to pull to the side of the road on some occasions. The contact stated that upon connecting a diagnostic tool to the vehicle and clearing the diagnostic test codes, the vehicle was able to restart. The contact stated that the failure had been recurring while driving. Additionally, the contact stated while driving 45-50 MPH, the vehicle started jerking significantly and stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed. The contact stated that the dealer charged a fee for diagnostic testing, but the contact declined to pay the fee because the VIN was included in NHTSA Campaign Number: 23V263000 (Fuel System, Diesel), which he related to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 41,000.
Mfg Campaign: 11584057
Recall Date: Apr 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated that the check engine warning light was illuminated. The message "Water in Fuel" was displayed and there was an abnormal sound coming from the fuel pump while driving. The contact stated that he had drained the fuel filter but could not find water intrusion in the fuel. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The contact stated that he was able to pull to the side of the road on some occasions. The contact stated that upon connecting a diagnostic tool to the vehicle and clearing the diagnostic test codes, the vehicle was able to restart. The contact stated that the failure had been recurring while driving. Additionally, the contact stated while driving 45-50 MPH, the vehicle started jerking significantly and stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed. The contact stated that the dealer charged a fee for diagnostic testing, but the contact declined to pay the fee because the VIN was included in NHTSA Campaign Number: 23V263000 (Fuel System, Diesel), which he related to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated that the check engine warning light was illuminated. The message "Water in Fuel" was displayed and there was an abnormal sound coming from the fuel pump while driving. The contact stated that he had drained the fuel filter but could not find water intrusion in the fuel. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The contact stated that he was able to pull to the side of the road on some occasions. The contact stated that upon connecting a diagnostic tool to the vehicle and clearing the diagnostic test codes, the vehicle was able to restart. The contact stated that the failure had been recurring while driving. Additionally, the contact stated while driving 45-50 MPH, the vehicle started jerking significantly and stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed. The contact stated that the dealer charged a fee for diagnostic testing, but the contact declined to pay the fee because the VIN was included in NHTSA Campaign Number: 23V263000 (Fuel System, Diesel), which he related to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated that the check engine warning light was illuminated. The message "Water in Fuel" was displayed and there was an abnormal sound coming from the fuel pump while driving. The contact stated that he had drained the fuel filter but could not find water intrusion in the fuel. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The contact stated that he was able to pull to the side of the road on some occasions. The contact stated that upon connecting a diagnostic tool to the vehicle and clearing the diagnostic test codes, the vehicle was able to restart. The contact stated that the failure had been recurring while driving. Additionally, the contact stated while driving 45-50 MPH, the vehicle started jerking significantly and stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed. The contact stated that the dealer charged a fee for diagnostic testing, but the contact declined to pay the fee because the VIN was included in NHTSA Campaign Number: 23V263000 (Fuel System, Diesel), which he related to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 41,000.
Mfg Campaign: 11584057
Recall Date: Apr 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My battery died and when I reset it all of the abs lights came on. Now I need a new abs control module
Corrective Action:
My battery died and when I reset it all of the abs lights came on. Now I need a new abs control module
Additional Notes:
My battery died and when I reset it all of the abs lights came on. Now I need a new abs control module
Mfg Campaign: 11583085
Recall Date: Apr 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My battery died and when I reset it all of the abs lights came on. Now I need a new abs control module
Corrective Action:
My battery died and when I reset it all of the abs lights came on. Now I need a new abs control module
Additional Notes:
My battery died and when I reset it all of the abs lights came on. Now I need a new abs control module
Mfg Campaign: 11583085
Recall Date: Apr 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving at low speeds, truck shuts off and emergency brake is applied. This has happened when pulling out into traffic. The truck just turns off. I have to disengage the emergency brake and then the truck will restart. The only light that comes on is the emergency brake light. This has happened multiple times over past few weeks.
Corrective Action:
While driving at low speeds, truck shuts off and emergency brake is applied. This has happened when pulling out into traffic. The truck just turns off. I have to disengage the emergency brake and then the truck will restart. The only light that comes on is the emergency brake light. This has happened multiple times over past few weeks.
Additional Notes:
While driving at low speeds, truck shuts off and emergency brake is applied. This has happened when pulling out into traffic. The truck just turns off. I have to disengage the emergency brake and then the truck will restart. The only light that comes on is the emergency brake light. This has happened multiple times over past few weeks.
Mfg Campaign: 11582063
Recall Date: Apr 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine has stalled and shut off on multiple occasions, once on the on ramp to a highway this posing extremely dangerous scenario. Dealership has been unable to determine the cause or replicate the issue
Corrective Action:
Engine has stalled and shut off on multiple occasions, once on the on ramp to a highway this posing extremely dangerous scenario. Dealership has been unable to determine the cause or replicate the issue
Additional Notes:
Engine has stalled and shut off on multiple occasions, once on the on ramp to a highway this posing extremely dangerous scenario. Dealership has been unable to determine the cause or replicate the issue
Mfg Campaign: 11581770
Recall Date: Apr 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Engine has stalled and shut off on multiple occasions, once on the on ramp to a highway this posing extremely dangerous scenario. Dealership has been unable to determine the cause or replicate the issue
Corrective Action:
Engine has stalled and shut off on multiple occasions, once on the on ramp to a highway this posing extremely dangerous scenario. Dealership has been unable to determine the cause or replicate the issue
Additional Notes:
Engine has stalled and shut off on multiple occasions, once on the on ramp to a highway this posing extremely dangerous scenario. Dealership has been unable to determine the cause or replicate the issue
Mfg Campaign: 11581770
Recall Date: Apr 8, 2024
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