Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling one 2022 Ram 1500 Classic vehicle. The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 65B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. The B-pillar impact sensors may be missing, which can result in delayed air bag deployment or non-deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 33A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y88
Recall Date: Nov 10, 2021
Consumer Complaints
700 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The sun visor mount broke unexpectedly and blocked my vision as I was driving and almost caused an accident, I was driving on a country road and that probably prevented the accident.
Corrective Action:
The sun visor mount broke unexpectedly and blocked my vision as I was driving and almost caused an accident, I was driving on a country road and that probably prevented the accident.
Additional Notes:
The sun visor mount broke unexpectedly and blocked my vision as I was driving and almost caused an accident, I was driving on a country road and that probably prevented the accident.
Mfg Campaign: 11676826
Recall Date: Jul 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MGU bearings in alternator are going out. Need replacement.
Corrective Action:
MGU bearings in alternator are going out. Need replacement.
Additional Notes:
MGU bearings in alternator are going out. Need replacement.
Mfg Campaign: 11676452
Recall Date: Jul 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
From the first oil change forward, I have reported an intermittent electronic problem with the display screen. The screen would fail to activate. None of the functions of the push buttons below the screen which control the widgets’ on the screen would function. The air control for heater and defroster being the main safety issue.
Corrective Action:
From the first oil change forward, I have reported an intermittent electronic problem with the display screen. The screen would fail to activate. None of the functions of the push buttons below the screen which control the widgets’ on the screen would function. The air control for heater and defroster being the main safety issue.
Additional Notes:
From the first oil change forward, I have reported an intermittent electronic problem with the display screen. The screen would fail to activate. None of the functions of the push buttons below the screen which control the widgets’ on the screen would function. The air control for heater and defroster being the main safety issue.
Mfg Campaign: 11676310
Recall Date: Jul 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
From the first oil change forward, I have reported an intermittent electronic problem with the display screen. The screen would fail to activate. None of the functions of the push buttons below the screen which control the widgets’ on the screen would function. The air control for heater and defroster being the main safety issue.
Corrective Action:
From the first oil change forward, I have reported an intermittent electronic problem with the display screen. The screen would fail to activate. None of the functions of the push buttons below the screen which control the widgets’ on the screen would function. The air control for heater and defroster being the main safety issue.
Additional Notes:
From the first oil change forward, I have reported an intermittent electronic problem with the display screen. The screen would fail to activate. None of the functions of the push buttons below the screen which control the widgets’ on the screen would function. The air control for heater and defroster being the main safety issue.
Mfg Campaign: 11676310
Recall Date: Jul 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
From the first oil change forward, I have reported an intermittent electronic problem with the display screen. The screen would fail to activate. None of the functions of the push buttons below the screen which control the widgets’ on the screen would function. The air control for heater and defroster being the main safety issue.
Corrective Action:
From the first oil change forward, I have reported an intermittent electronic problem with the display screen. The screen would fail to activate. None of the functions of the push buttons below the screen which control the widgets’ on the screen would function. The air control for heater and defroster being the main safety issue.
Additional Notes:
From the first oil change forward, I have reported an intermittent electronic problem with the display screen. The screen would fail to activate. None of the functions of the push buttons below the screen which control the widgets’ on the screen would function. The air control for heater and defroster being the main safety issue.
Mfg Campaign: 11676310
Recall Date: Jul 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated that while reversing, the rearview camera image was blue, and the message "Camera Unavailable" was displayed. The contact stated while driving 25 MPH, the vehicle made abnormal knocking sounds and stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure persisted. The contact was able to pull into a gas station and parked the vehicle. A mechanic informed the contact that the sound was coming from the engine; however, the vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated that while reversing, the rearview camera image was blue, and the message "Camera Unavailable" was displayed. The contact stated while driving 25 MPH, the vehicle made abnormal knocking sounds and stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure persisted. The contact was able to pull into a gas station and parked the vehicle. A mechanic informed the contact that the sound was coming from the engine; however, the vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated that while reversing, the rearview camera image was blue, and the message "Camera Unavailable" was displayed. The contact stated while driving 25 MPH, the vehicle made abnormal knocking sounds and stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure persisted. The contact was able to pull into a gas station and parked the vehicle. A mechanic informed the contact that the sound was coming from the engine; however, the vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11675881
Recall Date: Jul 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated that while reversing, the rearview camera image was blue, and the message "Camera Unavailable" was displayed. The contact stated while driving 25 MPH, the vehicle made abnormal knocking sounds and stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure persisted. The contact was able to pull into a gas station and parked the vehicle. A mechanic informed the contact that the sound was coming from the engine; however, the vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated that while reversing, the rearview camera image was blue, and the message "Camera Unavailable" was displayed. The contact stated while driving 25 MPH, the vehicle made abnormal knocking sounds and stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure persisted. The contact was able to pull into a gas station and parked the vehicle. A mechanic informed the contact that the sound was coming from the engine; however, the vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated that while reversing, the rearview camera image was blue, and the message "Camera Unavailable" was displayed. The contact stated while driving 25 MPH, the vehicle made abnormal knocking sounds and stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure persisted. The contact was able to pull into a gas station and parked the vehicle. A mechanic informed the contact that the sound was coming from the engine; however, the vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11675881
Recall Date: Jul 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The electric steering in my 2022 RAM 1500 Classic pickup failed at 40,000 miles and about 2 years & 11 months after I bought it new. It went from driving fine when pulling out from our vacation rental cabin to absolutely no power assistance 1/4 mile down the long driveway out to the highway. Thank goodness I was driving slowly because I was caught totally off guard and barely stopped before I would’ve gone into the ditch and a very large tree! I immediately called the RAM dealer where I purchased the truck and was told the earliest I could get it in for service was in over 2 weeks! So I contacted an independent garage who used to service my previous vehicles & they could get my truck in & diagnosed immediately so I took it in— code says EPS failed & I need a $4000 complete replacement of the steering system! I expect Chrysler to cover my cost for this repair. It’s obviously a known defective design.
Corrective Action:
The electric steering in my 2022 RAM 1500 Classic pickup failed at 40,000 miles and about 2 years & 11 months after I bought it new. It went from driving fine when pulling out from our vacation rental cabin to absolutely no power assistance 1/4 mile down the long driveway out to the highway. Thank goodness I was driving slowly because I was caught totally off guard and barely stopped before I would’ve gone into the ditch and a very large tree! I immediately called the RAM dealer where I purchased the truck and was told the earliest I could get it in for service was in over 2 weeks! So I contacted an independent garage who used to service my previous vehicles & they could get my truck in & diagnosed immediately so I took it in— code says EPS failed & I need a $4000 complete replacement of the steering system! I expect Chrysler to cover my cost for this repair. It’s obviously a known defective design.
Additional Notes:
The electric steering in my 2022 RAM 1500 Classic pickup failed at 40,000 miles and about 2 years & 11 months after I bought it new. It went from driving fine when pulling out from our vacation rental cabin to absolutely no power assistance 1/4 mile down the long driveway out to the highway. Thank goodness I was driving slowly because I was caught totally off guard and barely stopped before I would’ve gone into the ditch and a very large tree! I immediately called the RAM dealer where I purchased the truck and was told the earliest I could get it in for service was in over 2 weeks! So I contacted an independent garage who used to service my previous vehicles & they could get my truck in & diagnosed immediately so I took it in— code says EPS failed & I need a $4000 complete replacement of the steering system! I expect Chrysler to cover my cost for this repair. It’s obviously a known defective design.
Mfg Campaign: 11675204
Recall Date: Jul 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Issues Defrosting windshield. A lot of fog and moisture on windshield when AC is running in car. Issues with rough shifting when accelerating. Will take longer to shift into next gear.
Corrective Action:
Issues Defrosting windshield. A lot of fog and moisture on windshield when AC is running in car. Issues with rough shifting when accelerating. Will take longer to shift into next gear.
Additional Notes:
Issues Defrosting windshield. A lot of fog and moisture on windshield when AC is running in car. Issues with rough shifting when accelerating. Will take longer to shift into next gear.
Mfg Campaign: 11673923
Recall Date: Jul 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Issues Defrosting windshield. A lot of fog and moisture on windshield when AC is running in car. Issues with rough shifting when accelerating. Will take longer to shift into next gear.
Corrective Action:
Issues Defrosting windshield. A lot of fog and moisture on windshield when AC is running in car. Issues with rough shifting when accelerating. Will take longer to shift into next gear.
Additional Notes:
Issues Defrosting windshield. A lot of fog and moisture on windshield when AC is running in car. Issues with rough shifting when accelerating. Will take longer to shift into next gear.
Mfg Campaign: 11673923
Recall Date: Jul 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The first issue appeared when I came to a stop at a light. The auto start/stop feature malfunctioned and left my truck dead in the middle of a busy intersection and wouldn’t turn back on right away. Eventually it turned on and I was able to make it home safely. I thought this was a one time thing as the truck then appeared to be working fine after. But then it happened again after that where it wouldn’t restart after the auto start/stop function didn’t restart the engine. When I brought it in to the dealership they diagnosed the problem as a faulty etorque motor and replaced the unit in July, 2023, about a year and a half after I bought the truck brand new. Now 2 years later, the issue is happening again. This time the check engine light came on, then a few minutes later the battery low voltage light came on, all while I was driving at speed on the expressway. The truck never shut off and I was able to make it to my destination safely but I feared the same issue from 2 years ago was happening again. I immediately had the 12v battery replaced under the hood the same day and got an oil change to make sure it wasn’t either of those things triggering the check engine light. The check engine light remained on and so I was able to bring it to the dealership with the battery voltage gauge reading 11.2 at the lowest while on the way. They hooked up the code reader for the check engine light which showed error code: P0A78 - Drive Motor A Inverter Performance, leaving me unable to drive the truck home as it is unsafe to drive at this point for fear the truck would lose power while under way. As it stands, truck is at the dealership awaiting further diagnostics for the same issue that’s been happening since I bought the truck new in December, 2021.
Corrective Action:
The first issue appeared when I came to a stop at a light. The auto start/stop feature malfunctioned and left my truck dead in the middle of a busy intersection and wouldn’t turn back on right away. Eventually it turned on and I was able to make it home safely. I thought this was a one time thing as the truck then appeared to be working fine after. But then it happened again after that where it wouldn’t restart after the auto start/stop function didn’t restart the engine. When I brought it in to the dealership they diagnosed the problem as a faulty etorque motor and replaced the unit in July, 2023, about a year and a half after I bought the truck brand new. Now 2 years later, the issue is happening again. This time the check engine light came on, then a few minutes later the battery low voltage light came on, all while I was driving at speed on the expressway. The truck never shut off and I was able to make it to my destination safely but I feared the same issue from 2 years ago was happening again. I immediately had the 12v battery replaced under the hood the same day and got an oil change to make sure it wasn’t either of those things triggering the check engine light. The check engine light remained on and so I was able to bring it to the dealership with the battery voltage gauge reading 11.2 at the lowest while on the way. They hooked up the code reader for the check engine light which showed error code: P0A78 - Drive Motor A Inverter Performance, leaving me unable to drive the truck home as it is unsafe to drive at this point for fear the truck would lose power while under way. As it stands, truck is at the dealership awaiting further diagnostics for the same issue that’s been happening since I bought the truck new in December, 2021.
Additional Notes:
The first issue appeared when I came to a stop at a light. The auto start/stop feature malfunctioned and left my truck dead in the middle of a busy intersection and wouldn’t turn back on right away. Eventually it turned on and I was able to make it home safely. I thought this was a one time thing as the truck then appeared to be working fine after. But then it happened again after that where it wouldn’t restart after the auto start/stop function didn’t restart the engine. When I brought it in to the dealership they diagnosed the problem as a faulty etorque motor and replaced the unit in July, 2023, about a year and a half after I bought the truck brand new. Now 2 years later, the issue is happening again. This time the check engine light came on, then a few minutes later the battery low voltage light came on, all while I was driving at speed on the expressway. The truck never shut off and I was able to make it to my destination safely but I feared the same issue from 2 years ago was happening again. I immediately had the 12v battery replaced under the hood the same day and got an oil change to make sure it wasn’t either of those things triggering the check engine light. The check engine light remained on and so I was able to bring it to the dealership with the battery voltage gauge reading 11.2 at the lowest while on the way. They hooked up the code reader for the check engine light which showed error code: P0A78 - Drive Motor A Inverter Performance, leaving me unable to drive the truck home as it is unsafe to drive at this point for fear the truck would lose power while under way. As it stands, truck is at the dealership awaiting further diagnostics for the same issue that’s been happening since I bought the truck new in December, 2021.
Mfg Campaign: 11674059
Recall Date: Jul 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The first issue appeared when I came to a stop at a light. The auto start/stop feature malfunctioned and left my truck dead in the middle of a busy intersection and wouldn’t turn back on right away. Eventually it turned on and I was able to make it home safely. I thought this was a one time thing as the truck then appeared to be working fine after. But then it happened again after that where it wouldn’t restart after the auto start/stop function didn’t restart the engine. When I brought it in to the dealership they diagnosed the problem as a faulty etorque motor and replaced the unit in July, 2023, about a year and a half after I bought the truck brand new. Now 2 years later, the issue is happening again. This time the check engine light came on, then a few minutes later the battery low voltage light came on, all while I was driving at speed on the expressway. The truck never shut off and I was able to make it to my destination safely but I feared the same issue from 2 years ago was happening again. I immediately had the 12v battery replaced under the hood the same day and got an oil change to make sure it wasn’t either of those things triggering the check engine light. The check engine light remained on and so I was able to bring it to the dealership with the battery voltage gauge reading 11.2 at the lowest while on the way. They hooked up the code reader for the check engine light which showed error code: P0A78 - Drive Motor A Inverter Performance, leaving me unable to drive the truck home as it is unsafe to drive at this point for fear the truck would lose power while under way. As it stands, truck is at the dealership awaiting further diagnostics for the same issue that’s been happening since I bought the truck new in December, 2021.
Corrective Action:
The first issue appeared when I came to a stop at a light. The auto start/stop feature malfunctioned and left my truck dead in the middle of a busy intersection and wouldn’t turn back on right away. Eventually it turned on and I was able to make it home safely. I thought this was a one time thing as the truck then appeared to be working fine after. But then it happened again after that where it wouldn’t restart after the auto start/stop function didn’t restart the engine. When I brought it in to the dealership they diagnosed the problem as a faulty etorque motor and replaced the unit in July, 2023, about a year and a half after I bought the truck brand new. Now 2 years later, the issue is happening again. This time the check engine light came on, then a few minutes later the battery low voltage light came on, all while I was driving at speed on the expressway. The truck never shut off and I was able to make it to my destination safely but I feared the same issue from 2 years ago was happening again. I immediately had the 12v battery replaced under the hood the same day and got an oil change to make sure it wasn’t either of those things triggering the check engine light. The check engine light remained on and so I was able to bring it to the dealership with the battery voltage gauge reading 11.2 at the lowest while on the way. They hooked up the code reader for the check engine light which showed error code: P0A78 - Drive Motor A Inverter Performance, leaving me unable to drive the truck home as it is unsafe to drive at this point for fear the truck would lose power while under way. As it stands, truck is at the dealership awaiting further diagnostics for the same issue that’s been happening since I bought the truck new in December, 2021.
Additional Notes:
The first issue appeared when I came to a stop at a light. The auto start/stop feature malfunctioned and left my truck dead in the middle of a busy intersection and wouldn’t turn back on right away. Eventually it turned on and I was able to make it home safely. I thought this was a one time thing as the truck then appeared to be working fine after. But then it happened again after that where it wouldn’t restart after the auto start/stop function didn’t restart the engine. When I brought it in to the dealership they diagnosed the problem as a faulty etorque motor and replaced the unit in July, 2023, about a year and a half after I bought the truck brand new. Now 2 years later, the issue is happening again. This time the check engine light came on, then a few minutes later the battery low voltage light came on, all while I was driving at speed on the expressway. The truck never shut off and I was able to make it to my destination safely but I feared the same issue from 2 years ago was happening again. I immediately had the 12v battery replaced under the hood the same day and got an oil change to make sure it wasn’t either of those things triggering the check engine light. The check engine light remained on and so I was able to bring it to the dealership with the battery voltage gauge reading 11.2 at the lowest while on the way. They hooked up the code reader for the check engine light which showed error code: P0A78 - Drive Motor A Inverter Performance, leaving me unable to drive the truck home as it is unsafe to drive at this point for fear the truck would lose power while under way. As it stands, truck is at the dealership awaiting further diagnostics for the same issue that’s been happening since I bought the truck new in December, 2021.
Mfg Campaign: 11674059
Recall Date: Jul 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The first issue appeared when I came to a stop at a light. The auto start/stop feature malfunctioned and left my truck dead in the middle of a busy intersection and wouldn’t turn back on right away. Eventually it turned on and I was able to make it home safely. I thought this was a one time thing as the truck then appeared to be working fine after. But then it happened again after that where it wouldn’t restart after the auto start/stop function didn’t restart the engine. When I brought it in to the dealership they diagnosed the problem as a faulty etorque motor and replaced the unit in July, 2023, about a year and a half after I bought the truck brand new. Now 2 years later, the issue is happening again. This time the check engine light came on, then a few minutes later the battery low voltage light came on, all while I was driving at speed on the expressway. The truck never shut off and I was able to make it to my destination safely but I feared the same issue from 2 years ago was happening again. I immediately had the 12v battery replaced under the hood the same day and got an oil change to make sure it wasn’t either of those things triggering the check engine light. The check engine light remained on and so I was able to bring it to the dealership with the battery voltage gauge reading 11.2 at the lowest while on the way. They hooked up the code reader for the check engine light which showed error code: P0A78 - Drive Motor A Inverter Performance, leaving me unable to drive the truck home as it is unsafe to drive at this point for fear the truck would lose power while under way. As it stands, truck is at the dealership awaiting further diagnostics for the same issue that’s been happening since I bought the truck new in December, 2021.
Corrective Action:
The first issue appeared when I came to a stop at a light. The auto start/stop feature malfunctioned and left my truck dead in the middle of a busy intersection and wouldn’t turn back on right away. Eventually it turned on and I was able to make it home safely. I thought this was a one time thing as the truck then appeared to be working fine after. But then it happened again after that where it wouldn’t restart after the auto start/stop function didn’t restart the engine. When I brought it in to the dealership they diagnosed the problem as a faulty etorque motor and replaced the unit in July, 2023, about a year and a half after I bought the truck brand new. Now 2 years later, the issue is happening again. This time the check engine light came on, then a few minutes later the battery low voltage light came on, all while I was driving at speed on the expressway. The truck never shut off and I was able to make it to my destination safely but I feared the same issue from 2 years ago was happening again. I immediately had the 12v battery replaced under the hood the same day and got an oil change to make sure it wasn’t either of those things triggering the check engine light. The check engine light remained on and so I was able to bring it to the dealership with the battery voltage gauge reading 11.2 at the lowest while on the way. They hooked up the code reader for the check engine light which showed error code: P0A78 - Drive Motor A Inverter Performance, leaving me unable to drive the truck home as it is unsafe to drive at this point for fear the truck would lose power while under way. As it stands, truck is at the dealership awaiting further diagnostics for the same issue that’s been happening since I bought the truck new in December, 2021.
Additional Notes:
The first issue appeared when I came to a stop at a light. The auto start/stop feature malfunctioned and left my truck dead in the middle of a busy intersection and wouldn’t turn back on right away. Eventually it turned on and I was able to make it home safely. I thought this was a one time thing as the truck then appeared to be working fine after. But then it happened again after that where it wouldn’t restart after the auto start/stop function didn’t restart the engine. When I brought it in to the dealership they diagnosed the problem as a faulty etorque motor and replaced the unit in July, 2023, about a year and a half after I bought the truck brand new. Now 2 years later, the issue is happening again. This time the check engine light came on, then a few minutes later the battery low voltage light came on, all while I was driving at speed on the expressway. The truck never shut off and I was able to make it to my destination safely but I feared the same issue from 2 years ago was happening again. I immediately had the 12v battery replaced under the hood the same day and got an oil change to make sure it wasn’t either of those things triggering the check engine light. The check engine light remained on and so I was able to bring it to the dealership with the battery voltage gauge reading 11.2 at the lowest while on the way. They hooked up the code reader for the check engine light which showed error code: P0A78 - Drive Motor A Inverter Performance, leaving me unable to drive the truck home as it is unsafe to drive at this point for fear the truck would lose power while under way. As it stands, truck is at the dealership awaiting further diagnostics for the same issue that’s been happening since I bought the truck new in December, 2021.
Mfg Campaign: 11674059
Recall Date: Jul 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Check Engine Light came on at start. Drove a few miles. Stopped at a stop sign. Upon accelerating into a right hand turn, truck stopped, emergency brake engaged, lights came on the panel stating park assist is not availaible, disengage e-brake to start engine. After disengaging the emergency brake the engine started. Later same day stopped at red light. Stalled out again when accelerating when light changed. Was able to restart after disenging the emergency brake. Minutes later attempting to park in a parking lot at low speed stalled out for again. Was able to restart after disengaging the emergency brake. This happened on a Saturday. When I started the truck Monday to take to the dealer for service the check engine light was no longer on. Dealer reports no codes found. This is the 4th time to the dealer in three months for random stalling issue.
Corrective Action:
Check Engine Light came on at start. Drove a few miles. Stopped at a stop sign. Upon accelerating into a right hand turn, truck stopped, emergency brake engaged, lights came on the panel stating park assist is not availaible, disengage e-brake to start engine. After disengaging the emergency brake the engine started. Later same day stopped at red light. Stalled out again when accelerating when light changed. Was able to restart after disenging the emergency brake. Minutes later attempting to park in a parking lot at low speed stalled out for again. Was able to restart after disengaging the emergency brake. This happened on a Saturday. When I started the truck Monday to take to the dealer for service the check engine light was no longer on. Dealer reports no codes found. This is the 4th time to the dealer in three months for random stalling issue.
Additional Notes:
Check Engine Light came on at start. Drove a few miles. Stopped at a stop sign. Upon accelerating into a right hand turn, truck stopped, emergency brake engaged, lights came on the panel stating park assist is not availaible, disengage e-brake to start engine. After disengaging the emergency brake the engine started. Later same day stopped at red light. Stalled out again when accelerating when light changed. Was able to restart after disenging the emergency brake. Minutes later attempting to park in a parking lot at low speed stalled out for again. Was able to restart after disengaging the emergency brake. This happened on a Saturday. When I started the truck Monday to take to the dealer for service the check engine light was no longer on. Dealer reports no codes found. This is the 4th time to the dealer in three months for random stalling issue.
Mfg Campaign: 11673732
Recall Date: Jul 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Check Engine Light came on at start. Drove a few miles. Stopped at a stop sign. Upon accelerating into a right hand turn, truck stopped, emergency brake engaged, lights came on the panel stating park assist is not availaible, disengage e-brake to start engine. After disengaging the emergency brake the engine started. Later same day stopped at red light. Stalled out again when accelerating when light changed. Was able to restart after disenging the emergency brake. Minutes later attempting to park in a parking lot at low speed stalled out for again. Was able to restart after disengaging the emergency brake. This happened on a Saturday. When I started the truck Monday to take to the dealer for service the check engine light was no longer on. Dealer reports no codes found. This is the 4th time to the dealer in three months for random stalling issue.
Corrective Action:
Check Engine Light came on at start. Drove a few miles. Stopped at a stop sign. Upon accelerating into a right hand turn, truck stopped, emergency brake engaged, lights came on the panel stating park assist is not availaible, disengage e-brake to start engine. After disengaging the emergency brake the engine started. Later same day stopped at red light. Stalled out again when accelerating when light changed. Was able to restart after disenging the emergency brake. Minutes later attempting to park in a parking lot at low speed stalled out for again. Was able to restart after disengaging the emergency brake. This happened on a Saturday. When I started the truck Monday to take to the dealer for service the check engine light was no longer on. Dealer reports no codes found. This is the 4th time to the dealer in three months for random stalling issue.
Additional Notes:
Check Engine Light came on at start. Drove a few miles. Stopped at a stop sign. Upon accelerating into a right hand turn, truck stopped, emergency brake engaged, lights came on the panel stating park assist is not availaible, disengage e-brake to start engine. After disengaging the emergency brake the engine started. Later same day stopped at red light. Stalled out again when accelerating when light changed. Was able to restart after disenging the emergency brake. Minutes later attempting to park in a parking lot at low speed stalled out for again. Was able to restart after disengaging the emergency brake. This happened on a Saturday. When I started the truck Monday to take to the dealer for service the check engine light was no longer on. Dealer reports no codes found. This is the 4th time to the dealer in three months for random stalling issue.
Mfg Campaign: 11673732
Recall Date: Jul 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Check Engine Light came on at start. Drove a few miles. Stopped at a stop sign. Upon accelerating into a right hand turn, truck stopped, emergency brake engaged, lights came on the panel stating park assist is not availaible, disengage e-brake to start engine. After disengaging the emergency brake the engine started. Later same day stopped at red light. Stalled out again when accelerating when light changed. Was able to restart after disenging the emergency brake. Minutes later attempting to park in a parking lot at low speed stalled out for again. Was able to restart after disengaging the emergency brake. This happened on a Saturday. When I started the truck Monday to take to the dealer for service the check engine light was no longer on. Dealer reports no codes found. This is the 4th time to the dealer in three months for random stalling issue.
Corrective Action:
Check Engine Light came on at start. Drove a few miles. Stopped at a stop sign. Upon accelerating into a right hand turn, truck stopped, emergency brake engaged, lights came on the panel stating park assist is not availaible, disengage e-brake to start engine. After disengaging the emergency brake the engine started. Later same day stopped at red light. Stalled out again when accelerating when light changed. Was able to restart after disenging the emergency brake. Minutes later attempting to park in a parking lot at low speed stalled out for again. Was able to restart after disengaging the emergency brake. This happened on a Saturday. When I started the truck Monday to take to the dealer for service the check engine light was no longer on. Dealer reports no codes found. This is the 4th time to the dealer in three months for random stalling issue.
Additional Notes:
Check Engine Light came on at start. Drove a few miles. Stopped at a stop sign. Upon accelerating into a right hand turn, truck stopped, emergency brake engaged, lights came on the panel stating park assist is not availaible, disengage e-brake to start engine. After disengaging the emergency brake the engine started. Later same day stopped at red light. Stalled out again when accelerating when light changed. Was able to restart after disenging the emergency brake. Minutes later attempting to park in a parking lot at low speed stalled out for again. Was able to restart after disengaging the emergency brake. This happened on a Saturday. When I started the truck Monday to take to the dealer for service the check engine light was no longer on. Dealer reports no codes found. This is the 4th time to the dealer in three months for random stalling issue.
Mfg Campaign: 11673732
Recall Date: Jul 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was trying to get into my car and my RF hub stop working I couldn't get into my car and when I was able to I couldn't start it. I was at my daughters daycare and we were stranded. They say it was due to water damage and they stated this was caused by a faulty seal on the vehicle's and water entered the truck. This item should be recalled and fixed at the dealerships expense since its an known issue. What if I needed to take my daughter or family member to the ER.
Corrective Action:
I was trying to get into my car and my RF hub stop working I couldn't get into my car and when I was able to I couldn't start it. I was at my daughters daycare and we were stranded. They say it was due to water damage and they stated this was caused by a faulty seal on the vehicle's and water entered the truck. This item should be recalled and fixed at the dealerships expense since its an known issue. What if I needed to take my daughter or family member to the ER.
Additional Notes:
I was trying to get into my car and my RF hub stop working I couldn't get into my car and when I was able to I couldn't start it. I was at my daughters daycare and we were stranded. They say it was due to water damage and they stated this was caused by a faulty seal on the vehicle's and water entered the truck. This item should be recalled and fixed at the dealerships expense since its an known issue. What if I needed to take my daughter or family member to the ER.
Mfg Campaign: 11672191
Recall Date: Jul 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My back up camera has went out, I took it to be repaired at the dealership they said it was disconnected. It was reconnected at that time. It has quit again doing the same thing it was doing before. I have not disconnected any wires that would cause this issue.
Corrective Action:
My back up camera has went out, I took it to be repaired at the dealership they said it was disconnected. It was reconnected at that time. It has quit again doing the same thing it was doing before. I have not disconnected any wires that would cause this issue.
Additional Notes:
My back up camera has went out, I took it to be repaired at the dealership they said it was disconnected. It was reconnected at that time. It has quit again doing the same thing it was doing before. I have not disconnected any wires that would cause this issue.
Mfg Campaign: 11672339
Recall Date: Jul 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hi guys, I live in Central America, bought my truck new at the dealer in Guatemala that is Grupo Q, the dealer does not service recalls, nor does any warranty work. AS you can see with my vin recalls are still not done. I have gotten in touch with ram recently to check on this, also because the local dealer will not do any warranty work on my seat bottoms that have started to rip at 44,000km they started to rip at 5,000km. three months ago my ac compressor dyed. again no warranty, I got in touch with ram because my truck states 5 year 60,000 mile bumper to bumper warranty. Ram US told me to get in touch with RAM Mexico and they dont even pick the phone and when a miracle happens they pick up the phone just to hung it up. I got in touch again with RAM us they escalated my case to a senior tech two months ago and no one has gotten in touch with me. Its obvius RAM sells outside US and does nothing for their clients.
Corrective Action:
Hi guys, I live in Central America, bought my truck new at the dealer in Guatemala that is Grupo Q, the dealer does not service recalls, nor does any warranty work. AS you can see with my vin recalls are still not done. I have gotten in touch with ram recently to check on this, also because the local dealer will not do any warranty work on my seat bottoms that have started to rip at 44,000km they started to rip at 5,000km. three months ago my ac compressor dyed. again no warranty, I got in touch with ram because my truck states 5 year 60,000 mile bumper to bumper warranty. Ram US told me to get in touch with RAM Mexico and they dont even pick the phone and when a miracle happens they pick up the phone just to hung it up. I got in touch again with RAM us they escalated my case to a senior tech two months ago and no one has gotten in touch with me. Its obvius RAM sells outside US and does nothing for their clients.
Additional Notes:
Hi guys, I live in Central America, bought my truck new at the dealer in Guatemala that is Grupo Q, the dealer does not service recalls, nor does any warranty work. AS you can see with my vin recalls are still not done. I have gotten in touch with ram recently to check on this, also because the local dealer will not do any warranty work on my seat bottoms that have started to rip at 44,000km they started to rip at 5,000km. three months ago my ac compressor dyed. again no warranty, I got in touch with ram because my truck states 5 year 60,000 mile bumper to bumper warranty. Ram US told me to get in touch with RAM Mexico and they dont even pick the phone and when a miracle happens they pick up the phone just to hung it up. I got in touch again with RAM us they escalated my case to a senior tech two months ago and no one has gotten in touch with me. Its obvius RAM sells outside US and does nothing for their clients.
Mfg Campaign: 11670837
Recall Date: Jul 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Hi guys, I live in Central America, bought my truck new at the dealer in Guatemala that is Grupo Q, the dealer does not service recalls, nor does any warranty work. AS you can see with my vin recalls are still not done. I have gotten in touch with ram recently to check on this, also because the local dealer will not do any warranty work on my seat bottoms that have started to rip at 44,000km they started to rip at 5,000km. three months ago my ac compressor dyed. again no warranty, I got in touch with ram because my truck states 5 year 60,000 mile bumper to bumper warranty. Ram US told me to get in touch with RAM Mexico and they dont even pick the phone and when a miracle happens they pick up the phone just to hung it up. I got in touch again with RAM us they escalated my case to a senior tech two months ago and no one has gotten in touch with me. Its obvius RAM sells outside US and does nothing for their clients.
Corrective Action:
Hi guys, I live in Central America, bought my truck new at the dealer in Guatemala that is Grupo Q, the dealer does not service recalls, nor does any warranty work. AS you can see with my vin recalls are still not done. I have gotten in touch with ram recently to check on this, also because the local dealer will not do any warranty work on my seat bottoms that have started to rip at 44,000km they started to rip at 5,000km. three months ago my ac compressor dyed. again no warranty, I got in touch with ram because my truck states 5 year 60,000 mile bumper to bumper warranty. Ram US told me to get in touch with RAM Mexico and they dont even pick the phone and when a miracle happens they pick up the phone just to hung it up. I got in touch again with RAM us they escalated my case to a senior tech two months ago and no one has gotten in touch with me. Its obvius RAM sells outside US and does nothing for their clients.
Additional Notes:
Hi guys, I live in Central America, bought my truck new at the dealer in Guatemala that is Grupo Q, the dealer does not service recalls, nor does any warranty work. AS you can see with my vin recalls are still not done. I have gotten in touch with ram recently to check on this, also because the local dealer will not do any warranty work on my seat bottoms that have started to rip at 44,000km they started to rip at 5,000km. three months ago my ac compressor dyed. again no warranty, I got in touch with ram because my truck states 5 year 60,000 mile bumper to bumper warranty. Ram US told me to get in touch with RAM Mexico and they dont even pick the phone and when a miracle happens they pick up the phone just to hung it up. I got in touch again with RAM us they escalated my case to a senior tech two months ago and no one has gotten in touch with me. Its obvius RAM sells outside US and does nothing for their clients.
Mfg Campaign: 11670837
Recall Date: Jul 2, 2025
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