Complaints & Recalls
Official Safety Recalls - Important!
28 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The powertrain control module software may cause an incorrect fuel mixture condition in the engine, and result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 37A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y99
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y80
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles. The incorrect-size spare tire may have been installed, which does not match the tire size and inflation pressure information on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection And Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y62
Recall Date: Sep 9, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with a trailer reverse steering module (TRSCM). The rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y30
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y04
Recall Date: Feb 1, 2021
Consumer Complaints
939 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Motor decelerates and won't shift. when at a stop light I press the accelerator to gain speed an motor winds out but won't correct its self until I pull over turn the motor off and start the truck again. It happens every 1000 miles or so
Corrective Action:
Motor decelerates and won't shift. when at a stop light I press the accelerator to gain speed an motor winds out but won't correct its self until I pull over turn the motor off and start the truck again. It happens every 1000 miles or so
Additional Notes:
Motor decelerates and won't shift. when at a stop light I press the accelerator to gain speed an motor winds out but won't correct its self until I pull over turn the motor off and start the truck again. It happens every 1000 miles or so
Mfg Campaign: 11540180
Recall Date: Aug 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11537481
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11537481
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that while her husband was driving at low speeds over a speed bump, the vehicle stalled. While driving at an undisclosed speed and approaching a stop, the brakes engaged independently. The brake was engaged. The check engine warning light was illuminated. The brake assist disabled message was displayed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 31,000.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that while her husband was driving at low speeds over a speed bump, the vehicle stalled. While driving at an undisclosed speed and approaching a stop, the brakes engaged independently. The brake was engaged. The check engine warning light was illuminated. The brake assist disabled message was displayed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 31,000.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that while her husband was driving at low speeds over a speed bump, the vehicle stalled. While driving at an undisclosed speed and approaching a stop, the brakes engaged independently. The brake was engaged. The check engine warning light was illuminated. The brake assist disabled message was displayed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 31,000.
Mfg Campaign: 11537117
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that while driving at 45 MPH, the contact noticed that the wheel became stiff and was unable to turn. The contact attempted to pull over but crashed into the side of the road. The air bags did not deploy. The contact was unaware of how fast they were driving at the time of the crash. The contact sustained a shoulder and neck injury from the seatbelt. Physical therapy and MRI medical treatment were needed for the injury. No police report was filed. The vehicle displayed warning messages for power steering wheel unavailable suspension system unavailable and electronic stability control unavailable. The vehicle was towed to a dealer. The dealer was not able to diagnose the failure. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure and sent a Team to inspect the vehicle but the failure was not detected. The failure mileage was 36,000.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that while driving at 45 MPH, the contact noticed that the wheel became stiff and was unable to turn. The contact attempted to pull over but crashed into the side of the road. The air bags did not deploy. The contact was unaware of how fast they were driving at the time of the crash. The contact sustained a shoulder and neck injury from the seatbelt. Physical therapy and MRI medical treatment were needed for the injury. No police report was filed. The vehicle displayed warning messages for power steering wheel unavailable suspension system unavailable and electronic stability control unavailable. The vehicle was towed to a dealer. The dealer was not able to diagnose the failure. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure and sent a Team to inspect the vehicle but the failure was not detected. The failure mileage was 36,000.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that while driving at 45 MPH, the contact noticed that the wheel became stiff and was unable to turn. The contact attempted to pull over but crashed into the side of the road. The air bags did not deploy. The contact was unaware of how fast they were driving at the time of the crash. The contact sustained a shoulder and neck injury from the seatbelt. Physical therapy and MRI medical treatment were needed for the injury. No police report was filed. The vehicle displayed warning messages for power steering wheel unavailable suspension system unavailable and electronic stability control unavailable. The vehicle was towed to a dealer. The dealer was not able to diagnose the failure. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure and sent a Team to inspect the vehicle but the failure was not detected. The failure mileage was 36,000.
Mfg Campaign: 11537134
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that while driving at 45 MPH, the contact noticed that the wheel became stiff and was unable to turn. The contact attempted to pull over but crashed into the side of the road. The air bags did not deploy. The contact was unaware of how fast they were driving at the time of the crash. The contact sustained a shoulder and neck injury from the seatbelt. Physical therapy and MRI medical treatment were needed for the injury. No police report was filed. The vehicle displayed warning messages for power steering wheel unavailable suspension system unavailable and electronic stability control unavailable. The vehicle was towed to a dealer. The dealer was not able to diagnose the failure. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure and sent a Team to inspect the vehicle but the failure was not detected. The failure mileage was 36,000.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that while driving at 45 MPH, the contact noticed that the wheel became stiff and was unable to turn. The contact attempted to pull over but crashed into the side of the road. The air bags did not deploy. The contact was unaware of how fast they were driving at the time of the crash. The contact sustained a shoulder and neck injury from the seatbelt. Physical therapy and MRI medical treatment were needed for the injury. No police report was filed. The vehicle displayed warning messages for power steering wheel unavailable suspension system unavailable and electronic stability control unavailable. The vehicle was towed to a dealer. The dealer was not able to diagnose the failure. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure and sent a Team to inspect the vehicle but the failure was not detected. The failure mileage was 36,000.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that while driving at 45 MPH, the contact noticed that the wheel became stiff and was unable to turn. The contact attempted to pull over but crashed into the side of the road. The air bags did not deploy. The contact was unaware of how fast they were driving at the time of the crash. The contact sustained a shoulder and neck injury from the seatbelt. Physical therapy and MRI medical treatment were needed for the injury. No police report was filed. The vehicle displayed warning messages for power steering wheel unavailable suspension system unavailable and electronic stability control unavailable. The vehicle was towed to a dealer. The dealer was not able to diagnose the failure. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure and sent a Team to inspect the vehicle but the failure was not detected. The failure mileage was 36,000.
Mfg Campaign: 11537134
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that while driving at 45 MPH, the contact noticed that the wheel became stiff and was unable to turn. The contact attempted to pull over but crashed into the side of the road. The air bags did not deploy. The contact was unaware of how fast they were driving at the time of the crash. The contact sustained a shoulder and neck injury from the seatbelt. Physical therapy and MRI medical treatment were needed for the injury. No police report was filed. The vehicle displayed warning messages for power steering wheel unavailable suspension system unavailable and electronic stability control unavailable. The vehicle was towed to a dealer. The dealer was not able to diagnose the failure. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure and sent a Team to inspect the vehicle but the failure was not detected. The failure mileage was 36,000.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that while driving at 45 MPH, the contact noticed that the wheel became stiff and was unable to turn. The contact attempted to pull over but crashed into the side of the road. The air bags did not deploy. The contact was unaware of how fast they were driving at the time of the crash. The contact sustained a shoulder and neck injury from the seatbelt. Physical therapy and MRI medical treatment were needed for the injury. No police report was filed. The vehicle displayed warning messages for power steering wheel unavailable suspension system unavailable and electronic stability control unavailable. The vehicle was towed to a dealer. The dealer was not able to diagnose the failure. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure and sent a Team to inspect the vehicle but the failure was not detected. The failure mileage was 36,000.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that while driving at 45 MPH, the contact noticed that the wheel became stiff and was unable to turn. The contact attempted to pull over but crashed into the side of the road. The air bags did not deploy. The contact was unaware of how fast they were driving at the time of the crash. The contact sustained a shoulder and neck injury from the seatbelt. Physical therapy and MRI medical treatment were needed for the injury. No police report was filed. The vehicle displayed warning messages for power steering wheel unavailable suspension system unavailable and electronic stability control unavailable. The vehicle was towed to a dealer. The dealer was not able to diagnose the failure. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure and sent a Team to inspect the vehicle but the failure was not detected. The failure mileage was 36,000.
Mfg Campaign: 11537134
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving at highway speeds, the engine has stopped running 3 times in the past 60 days. There is no indication on the instrument panel for any cause or signs of trouble. All other electrical items appear to be fine. After coming to a complete stop, the engine will restart immediately. This could possibly be a fuel pump issue or computer issue. I do not suspect the fuel itself as the gas tank was not near empty and the vehicle had been refueled more than once between the first and second occurrence of this problem. The second and third occurrence happened on the same day, during the same trip. Every time, I made a conscious act to look at the dashboard for any indication of the cause or any check engine light. The vehicle is currently at the dealership for service. Approximate mileage 33,000
Corrective Action:
While driving at highway speeds, the engine has stopped running 3 times in the past 60 days. There is no indication on the instrument panel for any cause or signs of trouble. All other electrical items appear to be fine. After coming to a complete stop, the engine will restart immediately. This could possibly be a fuel pump issue or computer issue. I do not suspect the fuel itself as the gas tank was not near empty and the vehicle had been refueled more than once between the first and second occurrence of this problem. The second and third occurrence happened on the same day, during the same trip. Every time, I made a conscious act to look at the dashboard for any indication of the cause or any check engine light. The vehicle is currently at the dealership for service. Approximate mileage 33,000
Additional Notes:
While driving at highway speeds, the engine has stopped running 3 times in the past 60 days. There is no indication on the instrument panel for any cause or signs of trouble. All other electrical items appear to be fine. After coming to a complete stop, the engine will restart immediately. This could possibly be a fuel pump issue or computer issue. I do not suspect the fuel itself as the gas tank was not near empty and the vehicle had been refueled more than once between the first and second occurrence of this problem. The second and third occurrence happened on the same day, during the same trip. Every time, I made a conscious act to look at the dashboard for any indication of the cause or any check engine light. The vehicle is currently at the dealership for service. Approximate mileage 33,000
Mfg Campaign: 11535997
Recall Date: Aug 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle is unreliable transportation, along with putting lives at risk. Ram needs to recall these trucks due to the ongoing defects and poor quality along with acknowledgement that the truck is not worth the price paid. I avoid going out because the truck is not a reliable vehicle for a family, it's only a risk taker and I'm not willing to risk my life or my families. This has caused ongoing hardship; I fear driving my own vehicle which has caused me to not go out in the community.
Corrective Action:
While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle is unreliable transportation, along with putting lives at risk. Ram needs to recall these trucks due to the ongoing defects and poor quality along with acknowledgement that the truck is not worth the price paid. I avoid going out because the truck is not a reliable vehicle for a family, it's only a risk taker and I'm not willing to risk my life or my families. This has caused ongoing hardship; I fear driving my own vehicle which has caused me to not go out in the community.
Additional Notes:
While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle is unreliable transportation, along with putting lives at risk. Ram needs to recall these trucks due to the ongoing defects and poor quality along with acknowledgement that the truck is not worth the price paid. I avoid going out because the truck is not a reliable vehicle for a family, it's only a risk taker and I'm not willing to risk my life or my families. This has caused ongoing hardship; I fear driving my own vehicle which has caused me to not go out in the community.
Mfg Campaign: 11535468
Recall Date: Jul 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle is unreliable transportation, along with putting lives at risk. Ram needs to recall these trucks due to the ongoing defects and poor quality along with acknowledgement that the truck is not worth the price paid. I avoid going out because the truck is not a reliable vehicle for a family, it's only a risk taker and I'm not willing to risk my life or my families. This has caused ongoing hardship; I fear driving my own vehicle which has caused me to not go out in the community.
Corrective Action:
While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle is unreliable transportation, along with putting lives at risk. Ram needs to recall these trucks due to the ongoing defects and poor quality along with acknowledgement that the truck is not worth the price paid. I avoid going out because the truck is not a reliable vehicle for a family, it's only a risk taker and I'm not willing to risk my life or my families. This has caused ongoing hardship; I fear driving my own vehicle which has caused me to not go out in the community.
Additional Notes:
While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle is unreliable transportation, along with putting lives at risk. Ram needs to recall these trucks due to the ongoing defects and poor quality along with acknowledgement that the truck is not worth the price paid. I avoid going out because the truck is not a reliable vehicle for a family, it's only a risk taker and I'm not willing to risk my life or my families. This has caused ongoing hardship; I fear driving my own vehicle which has caused me to not go out in the community.
Mfg Campaign: 11535468
Recall Date: Jul 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle is unreliable transportation, along with putting lives at risk. Ram needs to recall these trucks due to the ongoing defects and poor quality along with acknowledgement that the truck is not worth the price paid. I avoid going out because the truck is not a reliable vehicle for a family, it's only a risk taker and I'm not willing to risk my life or my families. This has caused ongoing hardship; I fear driving my own vehicle which has caused me to not go out in the community.
Corrective Action:
While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle is unreliable transportation, along with putting lives at risk. Ram needs to recall these trucks due to the ongoing defects and poor quality along with acknowledgement that the truck is not worth the price paid. I avoid going out because the truck is not a reliable vehicle for a family, it's only a risk taker and I'm not willing to risk my life or my families. This has caused ongoing hardship; I fear driving my own vehicle which has caused me to not go out in the community.
Additional Notes:
While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle is unreliable transportation, along with putting lives at risk. Ram needs to recall these trucks due to the ongoing defects and poor quality along with acknowledgement that the truck is not worth the price paid. I avoid going out because the truck is not a reliable vehicle for a family, it's only a risk taker and I'm not willing to risk my life or my families. This has caused ongoing hardship; I fear driving my own vehicle which has caused me to not go out in the community.
Mfg Campaign: 11535468
Recall Date: Jul 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Exhaust manifolds are both cracked and leaking exhaust. I have to keep my air on recirculating to keep exhaust fumes out of the cab.
Corrective Action:
Exhaust manifolds are both cracked and leaking exhaust. I have to keep my air on recirculating to keep exhaust fumes out of the cab.
Additional Notes:
Exhaust manifolds are both cracked and leaking exhaust. I have to keep my air on recirculating to keep exhaust fumes out of the cab.
Mfg Campaign: 11534228
Recall Date: Jul 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Another issues with this truck and ram needs to do a recall! Besides shutting off now I have major suspension issues! I have gotten an alignment pretty much every other month. Been through three sets of tires due to this suspension issue. Truck is maintained and has always been to dealer.
Corrective Action:
Another issues with this truck and ram needs to do a recall! Besides shutting off now I have major suspension issues! I have gotten an alignment pretty much every other month. Been through three sets of tires due to this suspension issue. Truck is maintained and has always been to dealer.
Additional Notes:
Another issues with this truck and ram needs to do a recall! Besides shutting off now I have major suspension issues! I have gotten an alignment pretty much every other month. Been through three sets of tires due to this suspension issue. Truck is maintained and has always been to dealer.
Mfg Campaign: 11533762
Recall Date: Jul 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Another issues with this truck and ram needs to do a recall! Besides shutting off now I have major suspension issues! I have gotten an alignment pretty much every other month. Been through three sets of tires due to this suspension issue. Truck is maintained and has always been to dealer.
Corrective Action:
Another issues with this truck and ram needs to do a recall! Besides shutting off now I have major suspension issues! I have gotten an alignment pretty much every other month. Been through three sets of tires due to this suspension issue. Truck is maintained and has always been to dealer.
Additional Notes:
Another issues with this truck and ram needs to do a recall! Besides shutting off now I have major suspension issues! I have gotten an alignment pretty much every other month. Been through three sets of tires due to this suspension issue. Truck is maintained and has always been to dealer.
Mfg Campaign: 11533762
Recall Date: Jul 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that while her husband was attempting to reverse into a parking space, the vehicle inadvertently lost motive power before stalling. After calling for Roadside Assistance, all attempts to jumpstart the vehicle failed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump in relation to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that parts were not yet available. A case was opened. VIN tool confirms parts not available. The failure mileage was 10,000.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that while her husband was attempting to reverse into a parking space, the vehicle inadvertently lost motive power before stalling. After calling for Roadside Assistance, all attempts to jumpstart the vehicle failed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump in relation to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that parts were not yet available. A case was opened. VIN tool confirms parts not available. The failure mileage was 10,000.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that while her husband was attempting to reverse into a parking space, the vehicle inadvertently lost motive power before stalling. After calling for Roadside Assistance, all attempts to jumpstart the vehicle failed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump in relation to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that parts were not yet available. A case was opened. VIN tool confirms parts not available. The failure mileage was 10,000.
Mfg Campaign: 11532320
Recall Date: Jul 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that while her husband was attempting to reverse into a parking space, the vehicle inadvertently lost motive power before stalling. After calling for Roadside Assistance, all attempts to jumpstart the vehicle failed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump in relation to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that parts were not yet available. A case was opened. VIN tool confirms parts not available. The failure mileage was 10,000.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that while her husband was attempting to reverse into a parking space, the vehicle inadvertently lost motive power before stalling. After calling for Roadside Assistance, all attempts to jumpstart the vehicle failed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump in relation to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that parts were not yet available. A case was opened. VIN tool confirms parts not available. The failure mileage was 10,000.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that while her husband was attempting to reverse into a parking space, the vehicle inadvertently lost motive power before stalling. After calling for Roadside Assistance, all attempts to jumpstart the vehicle failed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump in relation to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that parts were not yet available. A case was opened. VIN tool confirms parts not available. The failure mileage was 10,000.
Mfg Campaign: 11532320
Recall Date: Jul 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NHTSA Recall Number 22V-767 Remedy still not available for recall from Oct 2022
Corrective Action:
NHTSA Recall Number 22V-767 Remedy still not available for recall from Oct 2022
Additional Notes:
NHTSA Recall Number 22V-767 Remedy still not available for recall from Oct 2022
Mfg Campaign: 11531183
Recall Date: Jul 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that after stopping at a stop light, the fuel saving feature activated and engine turned off; however, after releasing the brake pedal, the engine failed to restart as designed. The failure had occurred on several occasions. The contact stated that after the failure occurred and the vehicle was restarted, the RPM would be elevated; however, the vehicle failed to exceed 29 MPH. The vehicle was taken to the local dealer on several occasions but no cause for the failure was determined. The manufacturer was notified of the failure. The failure mileage was 300.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that after stopping at a stop light, the fuel saving feature activated and engine turned off; however, after releasing the brake pedal, the engine failed to restart as designed. The failure had occurred on several occasions. The contact stated that after the failure occurred and the vehicle was restarted, the RPM would be elevated; however, the vehicle failed to exceed 29 MPH. The vehicle was taken to the local dealer on several occasions but no cause for the failure was determined. The manufacturer was notified of the failure. The failure mileage was 300.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that after stopping at a stop light, the fuel saving feature activated and engine turned off; however, after releasing the brake pedal, the engine failed to restart as designed. The failure had occurred on several occasions. The contact stated that after the failure occurred and the vehicle was restarted, the RPM would be elevated; however, the vehicle failed to exceed 29 MPH. The vehicle was taken to the local dealer on several occasions but no cause for the failure was determined. The manufacturer was notified of the failure. The failure mileage was 300.
Mfg Campaign: 11530418
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that after stopping at a stop light, the fuel saving feature activated and engine turned off; however, after releasing the brake pedal, the engine failed to restart as designed. The failure had occurred on several occasions. The contact stated that after the failure occurred and the vehicle was restarted, the RPM would be elevated; however, the vehicle failed to exceed 29 MPH. The vehicle was taken to the local dealer on several occasions but no cause for the failure was determined. The manufacturer was notified of the failure. The failure mileage was 300.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that after stopping at a stop light, the fuel saving feature activated and engine turned off; however, after releasing the brake pedal, the engine failed to restart as designed. The failure had occurred on several occasions. The contact stated that after the failure occurred and the vehicle was restarted, the RPM would be elevated; however, the vehicle failed to exceed 29 MPH. The vehicle was taken to the local dealer on several occasions but no cause for the failure was determined. The manufacturer was notified of the failure. The failure mileage was 300.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that after stopping at a stop light, the fuel saving feature activated and engine turned off; however, after releasing the brake pedal, the engine failed to restart as designed. The failure had occurred on several occasions. The contact stated that after the failure occurred and the vehicle was restarted, the RPM would be elevated; however, the vehicle failed to exceed 29 MPH. The vehicle was taken to the local dealer on several occasions but no cause for the failure was determined. The manufacturer was notified of the failure. The failure mileage was 300.
Mfg Campaign: 11530418
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost motive power and stalled. The contact was able to coast the vehicle to the shoulder of the roadway. The vehicle was restarted and operated normally. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with the crank shaft positioning sensor, motor generator unit (MGU), and Hybrid battery control module failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 15,000.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost motive power and stalled. The contact was able to coast the vehicle to the shoulder of the roadway. The vehicle was restarted and operated normally. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with the crank shaft positioning sensor, motor generator unit (MGU), and Hybrid battery control module failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 15,000.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost motive power and stalled. The contact was able to coast the vehicle to the shoulder of the roadway. The vehicle was restarted and operated normally. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with the crank shaft positioning sensor, motor generator unit (MGU), and Hybrid battery control module failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 15,000.
Mfg Campaign: 11530526
Recall Date: Jul 5, 2023
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