Complaints & Recalls
Official Safety Recalls - Important!
28 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The powertrain control module software may cause an incorrect fuel mixture condition in the engine, and result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 37A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y99
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y80
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles. The incorrect-size spare tire may have been installed, which does not match the tire size and inflation pressure information on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection And Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y62
Recall Date: Sep 9, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with a trailer reverse steering module (TRSCM). The rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y30
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y04
Recall Date: Feb 1, 2021
Consumer Complaints
939 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have experienced the engine surging while driving 2 times in the last 3 months. 10/18/2024. The RPMs slowly increase regardless of taking my foot off the gas pedal, slowing, or coming to a stop. The engine remains to rev. It causes me to have an extremely hard time keeping a maintained speed and gets difficult to slow down or slow to a stop. The truck was not on Cruise control, it was in 2-wheel drive, and the issue started right as I took off. The engine can be heard revving and trying to accelerate even in an attempt to try neutral with the foot off the gas to resolve the issue. I ensure I do not have my foot on the gas pedal and have to push my brake to the ground to stop. I have called our dealership who reports they are unaware of the issue I describe. Putting the car in park does not resolve the revving, which can be heard, and the Rpms fluctuations seen increasing stuck between 5-7. I have to completely stop and turn off the engine. I had pulled out and drove down a busy intersection I could not pull off on. The engine acceleration issue event lasted for about 10 minutes before I could safely pull off to turn the truck off. It was terrifying. If I had to suddenly stop I would of crashed. What? How many
Corrective Action:
I have experienced the engine surging while driving 2 times in the last 3 months. 10/18/2024. The RPMs slowly increase regardless of taking my foot off the gas pedal, slowing, or coming to a stop. The engine remains to rev. It causes me to have an extremely hard time keeping a maintained speed and gets difficult to slow down or slow to a stop. The truck was not on Cruise control, it was in 2-wheel drive, and the issue started right as I took off. The engine can be heard revving and trying to accelerate even in an attempt to try neutral with the foot off the gas to resolve the issue. I ensure I do not have my foot on the gas pedal and have to push my brake to the ground to stop. I have called our dealership who reports they are unaware of the issue I describe. Putting the car in park does not resolve the revving, which can be heard, and the Rpms fluctuations seen increasing stuck between 5-7. I have to completely stop and turn off the engine. I had pulled out and drove down a busy intersection I could not pull off on. The engine acceleration issue event lasted for about 10 minutes before I could safely pull off to turn the truck off. It was terrifying. If I had to suddenly stop I would of crashed. What? How many
Additional Notes:
I have experienced the engine surging while driving 2 times in the last 3 months. 10/18/2024. The RPMs slowly increase regardless of taking my foot off the gas pedal, slowing, or coming to a stop. The engine remains to rev. It causes me to have an extremely hard time keeping a maintained speed and gets difficult to slow down or slow to a stop. The truck was not on Cruise control, it was in 2-wheel drive, and the issue started right as I took off. The engine can be heard revving and trying to accelerate even in an attempt to try neutral with the foot off the gas to resolve the issue. I ensure I do not have my foot on the gas pedal and have to push my brake to the ground to stop. I have called our dealership who reports they are unaware of the issue I describe. Putting the car in park does not resolve the revving, which can be heard, and the Rpms fluctuations seen increasing stuck between 5-7. I have to completely stop and turn off the engine. I had pulled out and drove down a busy intersection I could not pull off on. The engine acceleration issue event lasted for about 10 minutes before I could safely pull off to turn the truck off. It was terrifying. If I had to suddenly stop I would of crashed. What? How many
Mfg Campaign: 11620811
Recall Date: Oct 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have experienced the engine surging while driving 2 times in the last 3 months. 10/18/2024. The RPMs slowly increase regardless of taking my foot off the gas pedal, slowing, or coming to a stop. The engine remains to rev. It causes me to have an extremely hard time keeping a maintained speed and gets difficult to slow down or slow to a stop. The truck was not on Cruise control, it was in 2-wheel drive, and the issue started right as I took off. The engine can be heard revving and trying to accelerate even in an attempt to try neutral with the foot off the gas to resolve the issue. I ensure I do not have my foot on the gas pedal and have to push my brake to the ground to stop. I have called our dealership who reports they are unaware of the issue I describe. Putting the car in park does not resolve the revving, which can be heard, and the Rpms fluctuations seen increasing stuck between 5-7. I have to completely stop and turn off the engine. I had pulled out and drove down a busy intersection I could not pull off on. The engine acceleration issue event lasted for about 10 minutes before I could safely pull off to turn the truck off. It was terrifying. If I had to suddenly stop I would of crashed. What? How many
Corrective Action:
I have experienced the engine surging while driving 2 times in the last 3 months. 10/18/2024. The RPMs slowly increase regardless of taking my foot off the gas pedal, slowing, or coming to a stop. The engine remains to rev. It causes me to have an extremely hard time keeping a maintained speed and gets difficult to slow down or slow to a stop. The truck was not on Cruise control, it was in 2-wheel drive, and the issue started right as I took off. The engine can be heard revving and trying to accelerate even in an attempt to try neutral with the foot off the gas to resolve the issue. I ensure I do not have my foot on the gas pedal and have to push my brake to the ground to stop. I have called our dealership who reports they are unaware of the issue I describe. Putting the car in park does not resolve the revving, which can be heard, and the Rpms fluctuations seen increasing stuck between 5-7. I have to completely stop and turn off the engine. I had pulled out and drove down a busy intersection I could not pull off on. The engine acceleration issue event lasted for about 10 minutes before I could safely pull off to turn the truck off. It was terrifying. If I had to suddenly stop I would of crashed. What? How many
Additional Notes:
I have experienced the engine surging while driving 2 times in the last 3 months. 10/18/2024. The RPMs slowly increase regardless of taking my foot off the gas pedal, slowing, or coming to a stop. The engine remains to rev. It causes me to have an extremely hard time keeping a maintained speed and gets difficult to slow down or slow to a stop. The truck was not on Cruise control, it was in 2-wheel drive, and the issue started right as I took off. The engine can be heard revving and trying to accelerate even in an attempt to try neutral with the foot off the gas to resolve the issue. I ensure I do not have my foot on the gas pedal and have to push my brake to the ground to stop. I have called our dealership who reports they are unaware of the issue I describe. Putting the car in park does not resolve the revving, which can be heard, and the Rpms fluctuations seen increasing stuck between 5-7. I have to completely stop and turn off the engine. I had pulled out and drove down a busy intersection I could not pull off on. The engine acceleration issue event lasted for about 10 minutes before I could safely pull off to turn the truck off. It was terrifying. If I had to suddenly stop I would of crashed. What? How many
Mfg Campaign: 11620811
Recall Date: Oct 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Oil pan is rusted out and leaking.
Corrective Action:
Oil pan is rusted out and leaking.
Additional Notes:
Oil pan is rusted out and leaking.
Mfg Campaign: 11620544
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When attempting to refuel the vehicle with gasoline, the refueling nozzle automatically stops after just 1 or 2 seconds of fueling at the full flow rate. Even at somewhat slower rates, something happens to cause the refueling nozzle to shut off ("click off") the fuel flow. Operating the refueling nozzle at a very slow rate is the only way to get fuel into the vehicle. This takes a very long time. Pulling the nozzle partially out of the filler neck can help increase the flow rate, but then gasoline unexpectedly splashes/spills out of the filler neck and can splash on the person refueling as well as down the side of the vehicle and onto the ground. This situation is a fire hazard and an environmental hazard.
Corrective Action:
When attempting to refuel the vehicle with gasoline, the refueling nozzle automatically stops after just 1 or 2 seconds of fueling at the full flow rate. Even at somewhat slower rates, something happens to cause the refueling nozzle to shut off ("click off") the fuel flow. Operating the refueling nozzle at a very slow rate is the only way to get fuel into the vehicle. This takes a very long time. Pulling the nozzle partially out of the filler neck can help increase the flow rate, but then gasoline unexpectedly splashes/spills out of the filler neck and can splash on the person refueling as well as down the side of the vehicle and onto the ground. This situation is a fire hazard and an environmental hazard.
Additional Notes:
When attempting to refuel the vehicle with gasoline, the refueling nozzle automatically stops after just 1 or 2 seconds of fueling at the full flow rate. Even at somewhat slower rates, something happens to cause the refueling nozzle to shut off ("click off") the fuel flow. Operating the refueling nozzle at a very slow rate is the only way to get fuel into the vehicle. This takes a very long time. Pulling the nozzle partially out of the filler neck can help increase the flow rate, but then gasoline unexpectedly splashes/spills out of the filler neck and can splash on the person refueling as well as down the side of the vehicle and onto the ground. This situation is a fire hazard and an environmental hazard.
Mfg Campaign: 11620328
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11620388
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11620388
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
bought vehicle with Mopar warranty, the fuel filter housing sensor failed and was leaking diesel fuel into the wiring harness which could cause a fire in the electrical system, truck has been at the dealer for over a month and Stellantis just went and stopped making the wiring harness part number 68474576AD with no replacement, they will not return calls from us or the dealer. We are at wits end and need your help.
Corrective Action:
bought vehicle with Mopar warranty, the fuel filter housing sensor failed and was leaking diesel fuel into the wiring harness which could cause a fire in the electrical system, truck has been at the dealer for over a month and Stellantis just went and stopped making the wiring harness part number 68474576AD with no replacement, they will not return calls from us or the dealer. We are at wits end and need your help.
Additional Notes:
bought vehicle with Mopar warranty, the fuel filter housing sensor failed and was leaking diesel fuel into the wiring harness which could cause a fire in the electrical system, truck has been at the dealer for over a month and Stellantis just went and stopped making the wiring harness part number 68474576AD with no replacement, they will not return calls from us or the dealer. We are at wits end and need your help.
Mfg Campaign: 11620072
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Big oil leak on 3.0 Eco-Diesel front lower timing chain cover Dealer been trying to repair leak for over 2 years. Keepes leaking more and more. Yesterday driving smoke and oil fumes were coming inside the vehicle. You could smell burning oil. This vehicle is a major fire hazard and unsafe to drive. It's also hazardous to the environment and salmon streams. I see from the internet lots of other owners are having this same problem
Corrective Action:
Big oil leak on 3.0 Eco-Diesel front lower timing chain cover Dealer been trying to repair leak for over 2 years. Keepes leaking more and more. Yesterday driving smoke and oil fumes were coming inside the vehicle. You could smell burning oil. This vehicle is a major fire hazard and unsafe to drive. It's also hazardous to the environment and salmon streams. I see from the internet lots of other owners are having this same problem
Additional Notes:
Big oil leak on 3.0 Eco-Diesel front lower timing chain cover Dealer been trying to repair leak for over 2 years. Keepes leaking more and more. Yesterday driving smoke and oil fumes were coming inside the vehicle. You could smell burning oil. This vehicle is a major fire hazard and unsafe to drive. It's also hazardous to the environment and salmon streams. I see from the internet lots of other owners are having this same problem
Mfg Campaign: 11620136
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
vehicle lost acceleration power while rpm's went up to 7. I put into neutral and then back into drive and problem corrected itself. This is second time this year. When dealer looked at vehicle several months back they could not find the problem.
Corrective Action:
vehicle lost acceleration power while rpm's went up to 7. I put into neutral and then back into drive and problem corrected itself. This is second time this year. When dealer looked at vehicle several months back they could not find the problem.
Additional Notes:
vehicle lost acceleration power while rpm's went up to 7. I put into neutral and then back into drive and problem corrected itself. This is second time this year. When dealer looked at vehicle several months back they could not find the problem.
Mfg Campaign: 11620166
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Check engine light turned on, i checked with two different code check device readers and both came up with code "P26FB" Powertrain System, Update Powertrain Control Module (PCM).
Corrective Action:
Check engine light turned on, i checked with two different code check device readers and both came up with code "P26FB" Powertrain System, Update Powertrain Control Module (PCM).
Additional Notes:
Check engine light turned on, i checked with two different code check device readers and both came up with code "P26FB" Powertrain System, Update Powertrain Control Module (PCM).
Mfg Campaign: 11619450
Recall Date: Oct 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Mfg Campaign: 11618900
Recall Date: Oct 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 9 separate occasions, the truck has issued the same warning light for "Powertrain Malfunction Indicator Light". We have written records and emails of specific days each time the truck lights issued this warning. On 2 of these 9 alerts, the truck completely shut down and was unable to start for approximately 30 minutes. We have taken the truck to the dealer multiple times and they have been unable to address this issue. Recently, we saw that RAM recalled 1.2mm trucks of the same model and year as our truck. The recall is number 24V65300. I do not know if this is related but this seems very similar to the software problems we are having on this truck. The fact that this electronic malfunction completely shuts down the truck is very concerning.
Corrective Action:
ON 9 separate occasions, the truck has issued the same warning light for "Powertrain Malfunction Indicator Light". We have written records and emails of specific days each time the truck lights issued this warning. On 2 of these 9 alerts, the truck completely shut down and was unable to start for approximately 30 minutes. We have taken the truck to the dealer multiple times and they have been unable to address this issue. Recently, we saw that RAM recalled 1.2mm trucks of the same model and year as our truck. The recall is number 24V65300. I do not know if this is related but this seems very similar to the software problems we are having on this truck. The fact that this electronic malfunction completely shuts down the truck is very concerning.
Additional Notes:
ON 9 separate occasions, the truck has issued the same warning light for "Powertrain Malfunction Indicator Light". We have written records and emails of specific days each time the truck lights issued this warning. On 2 of these 9 alerts, the truck completely shut down and was unable to start for approximately 30 minutes. We have taken the truck to the dealer multiple times and they have been unable to address this issue. Recently, we saw that RAM recalled 1.2mm trucks of the same model and year as our truck. The recall is number 24V65300. I do not know if this is related but this seems very similar to the software problems we are having on this truck. The fact that this electronic malfunction completely shuts down the truck is very concerning.
Mfg Campaign: 11618696
Recall Date: Oct 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON 9 separate occasions, the truck has issued the same warning light for "Powertrain Malfunction Indicator Light". We have written records and emails of specific days each time the truck lights issued this warning. On 2 of these 9 alerts, the truck completely shut down and was unable to start for approximately 30 minutes. We have taken the truck to the dealer multiple times and they have been unable to address this issue. Recently, we saw that RAM recalled 1.2mm trucks of the same model and year as our truck. The recall is number 24V65300. I do not know if this is related but this seems very similar to the software problems we are having on this truck. The fact that this electronic malfunction completely shuts down the truck is very concerning.
Corrective Action:
ON 9 separate occasions, the truck has issued the same warning light for "Powertrain Malfunction Indicator Light". We have written records and emails of specific days each time the truck lights issued this warning. On 2 of these 9 alerts, the truck completely shut down and was unable to start for approximately 30 minutes. We have taken the truck to the dealer multiple times and they have been unable to address this issue. Recently, we saw that RAM recalled 1.2mm trucks of the same model and year as our truck. The recall is number 24V65300. I do not know if this is related but this seems very similar to the software problems we are having on this truck. The fact that this electronic malfunction completely shuts down the truck is very concerning.
Additional Notes:
ON 9 separate occasions, the truck has issued the same warning light for "Powertrain Malfunction Indicator Light". We have written records and emails of specific days each time the truck lights issued this warning. On 2 of these 9 alerts, the truck completely shut down and was unable to start for approximately 30 minutes. We have taken the truck to the dealer multiple times and they have been unable to address this issue. Recently, we saw that RAM recalled 1.2mm trucks of the same model and year as our truck. The recall is number 24V65300. I do not know if this is related but this seems very similar to the software problems we are having on this truck. The fact that this electronic malfunction completely shuts down the truck is very concerning.
Mfg Campaign: 11618696
Recall Date: Oct 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that there was water leaking into the cabin of the vehicle near the windshield on the upper left and right corners. The third brake light on the rear windshield had moisture inside the housing, causing the leak into the cabin of the vehicle. The contact noticed the floorboard was wet. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 29,300.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that there was water leaking into the cabin of the vehicle near the windshield on the upper left and right corners. The third brake light on the rear windshield had moisture inside the housing, causing the leak into the cabin of the vehicle. The contact noticed the floorboard was wet. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 29,300.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that there was water leaking into the cabin of the vehicle near the windshield on the upper left and right corners. The third brake light on the rear windshield had moisture inside the housing, causing the leak into the cabin of the vehicle. The contact noticed the floorboard was wet. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 29,300.
Mfg Campaign: 11618736
Recall Date: Oct 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that there was water leaking into the cabin of the vehicle near the windshield on the upper left and right corners. The third brake light on the rear windshield had moisture inside the housing, causing the leak into the cabin of the vehicle. The contact noticed the floorboard was wet. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 29,300.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that there was water leaking into the cabin of the vehicle near the windshield on the upper left and right corners. The third brake light on the rear windshield had moisture inside the housing, causing the leak into the cabin of the vehicle. The contact noticed the floorboard was wet. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 29,300.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that there was water leaking into the cabin of the vehicle near the windshield on the upper left and right corners. The third brake light on the rear windshield had moisture inside the housing, causing the leak into the cabin of the vehicle. The contact noticed the floorboard was wet. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 29,300.
Mfg Campaign: 11618736
Recall Date: Oct 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There was a software problem with the e-torque system of my truck. From what the dealership stated it was over charging my 12v battery under the hood. It ultimately made my 12v vehicle battery fail. upon this my truck has the start stop feature multiple times at random intervals at stop lights when the start stop was activated my truck would not restart with out a jump pack. This left me in a live traffic lane in at a stop light multiple times. I can upload the dealer repair sheet if requested
Corrective Action:
There was a software problem with the e-torque system of my truck. From what the dealership stated it was over charging my 12v battery under the hood. It ultimately made my 12v vehicle battery fail. upon this my truck has the start stop feature multiple times at random intervals at stop lights when the start stop was activated my truck would not restart with out a jump pack. This left me in a live traffic lane in at a stop light multiple times. I can upload the dealer repair sheet if requested
Additional Notes:
There was a software problem with the e-torque system of my truck. From what the dealership stated it was over charging my 12v battery under the hood. It ultimately made my 12v vehicle battery fail. upon this my truck has the start stop feature multiple times at random intervals at stop lights when the start stop was activated my truck would not restart with out a jump pack. This left me in a live traffic lane in at a stop light multiple times. I can upload the dealer repair sheet if requested
Mfg Campaign: 11617994
Recall Date: Oct 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
There was a software problem with the e-torque system of my truck. From what the dealership stated it was over charging my 12v battery under the hood. It ultimately made my 12v vehicle battery fail. upon this my truck has the start stop feature multiple times at random intervals at stop lights when the start stop was activated my truck would not restart with out a jump pack. This left me in a live traffic lane in at a stop light multiple times. I can upload the dealer repair sheet if requested
Corrective Action:
There was a software problem with the e-torque system of my truck. From what the dealership stated it was over charging my 12v battery under the hood. It ultimately made my 12v vehicle battery fail. upon this my truck has the start stop feature multiple times at random intervals at stop lights when the start stop was activated my truck would not restart with out a jump pack. This left me in a live traffic lane in at a stop light multiple times. I can upload the dealer repair sheet if requested
Additional Notes:
There was a software problem with the e-torque system of my truck. From what the dealership stated it was over charging my 12v battery under the hood. It ultimately made my 12v vehicle battery fail. upon this my truck has the start stop feature multiple times at random intervals at stop lights when the start stop was activated my truck would not restart with out a jump pack. This left me in a live traffic lane in at a stop light multiple times. I can upload the dealer repair sheet if requested
Mfg Campaign: 11617994
Recall Date: Oct 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Both of the front driver and passenger side flip down sun visors have broken within one week of each other. Each visor is attached to the ceiling of the cab by a metal arm with a plastic retaining clip. That plastic clip has broken on both visors within one week of each other and my truck only gets very light use. Since the retaining clip is broken both visors fall out of the ceiling and hang in the view of the driver and block the line of sight, which means the driver can not see directly in front forward. I have spoken to the local Dage Ram dealership who sold me the truck as well as the main national Ram customer service and both say the repair is outside of warranty even though its a safety issue and a clear defect so they will not fix the issues without me paying form $550 plus labor for each visor.
Corrective Action:
Both of the front driver and passenger side flip down sun visors have broken within one week of each other. Each visor is attached to the ceiling of the cab by a metal arm with a plastic retaining clip. That plastic clip has broken on both visors within one week of each other and my truck only gets very light use. Since the retaining clip is broken both visors fall out of the ceiling and hang in the view of the driver and block the line of sight, which means the driver can not see directly in front forward. I have spoken to the local Dage Ram dealership who sold me the truck as well as the main national Ram customer service and both say the repair is outside of warranty even though its a safety issue and a clear defect so they will not fix the issues without me paying form $550 plus labor for each visor.
Additional Notes:
Both of the front driver and passenger side flip down sun visors have broken within one week of each other. Each visor is attached to the ceiling of the cab by a metal arm with a plastic retaining clip. That plastic clip has broken on both visors within one week of each other and my truck only gets very light use. Since the retaining clip is broken both visors fall out of the ceiling and hang in the view of the driver and block the line of sight, which means the driver can not see directly in front forward. I have spoken to the local Dage Ram dealership who sold me the truck as well as the main national Ram customer service and both say the repair is outside of warranty even though its a safety issue and a clear defect so they will not fix the issues without me paying form $550 plus labor for each visor.
Mfg Campaign: 11616317
Recall Date: Sep 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Both of the front driver and passenger side flip down sun visors have broken within one week of each other. Each visor is attached to the ceiling of the cab by a metal arm with a plastic retaining clip. That plastic clip has broken on both visors within one week of each other and my truck only gets very light use. Since the retaining clip is broken both visors fall out of the ceiling and hang in the view of the driver and block the line of sight, which means the driver can not see directly in front forward. I have spoken to the local Dage Ram dealership who sold me the truck as well as the main national Ram customer service and both say the repair is outside of warranty even though its a safety issue and a clear defect so they will not fix the issues without me paying form $550 plus labor for each visor.
Corrective Action:
Both of the front driver and passenger side flip down sun visors have broken within one week of each other. Each visor is attached to the ceiling of the cab by a metal arm with a plastic retaining clip. That plastic clip has broken on both visors within one week of each other and my truck only gets very light use. Since the retaining clip is broken both visors fall out of the ceiling and hang in the view of the driver and block the line of sight, which means the driver can not see directly in front forward. I have spoken to the local Dage Ram dealership who sold me the truck as well as the main national Ram customer service and both say the repair is outside of warranty even though its a safety issue and a clear defect so they will not fix the issues without me paying form $550 plus labor for each visor.
Additional Notes:
Both of the front driver and passenger side flip down sun visors have broken within one week of each other. Each visor is attached to the ceiling of the cab by a metal arm with a plastic retaining clip. That plastic clip has broken on both visors within one week of each other and my truck only gets very light use. Since the retaining clip is broken both visors fall out of the ceiling and hang in the view of the driver and block the line of sight, which means the driver can not see directly in front forward. I have spoken to the local Dage Ram dealership who sold me the truck as well as the main national Ram customer service and both say the repair is outside of warranty even though its a safety issue and a clear defect so they will not fix the issues without me paying form $550 plus labor for each visor.
Mfg Campaign: 11616317
Recall Date: Sep 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated while driving approximately 35 MPH, the air bag warning light illuminated. The contact drove the vehicle to a dealer who diagnosed that one of the air bag systems needed to be replaced. The contact was unsure which air bag was replaced. The vehicle was repaired; however, the failure reoccurred, and the air bag warning light was illuminated again. The contact returned to the same dealer who diagnosed the vehicle and determined that the air bag had failed and needed to be replaced. The contact stated he was not advised which air bag was replaced. The vehicle was repaired. The contact stated that after he had taken possession of the vehicle the air bag warning light was again illuminated. The contact took the vehicle back to the same dealer. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated while driving approximately 35 MPH, the air bag warning light illuminated. The contact drove the vehicle to a dealer who diagnosed that one of the air bag systems needed to be replaced. The contact was unsure which air bag was replaced. The vehicle was repaired; however, the failure reoccurred, and the air bag warning light was illuminated again. The contact returned to the same dealer who diagnosed the vehicle and determined that the air bag had failed and needed to be replaced. The contact stated he was not advised which air bag was replaced. The vehicle was repaired. The contact stated that after he had taken possession of the vehicle the air bag warning light was again illuminated. The contact took the vehicle back to the same dealer. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated while driving approximately 35 MPH, the air bag warning light illuminated. The contact drove the vehicle to a dealer who diagnosed that one of the air bag systems needed to be replaced. The contact was unsure which air bag was replaced. The vehicle was repaired; however, the failure reoccurred, and the air bag warning light was illuminated again. The contact returned to the same dealer who diagnosed the vehicle and determined that the air bag had failed and needed to be replaced. The contact stated he was not advised which air bag was replaced. The vehicle was repaired. The contact stated that after he had taken possession of the vehicle the air bag warning light was again illuminated. The contact took the vehicle back to the same dealer. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000.
Mfg Campaign: 11616127
Recall Date: Sep 24, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury