RAM 1500 2020

Complete listing of complaints and recalls for this vehicle

706
Complaints
36
Recalls

Complaints & Recalls

706 Complaints 36 Recalls

Official Safety Recalls - Important!

36 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V298000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 8, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 08C
Notice Date: May 27, 2025
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V754000 SAFETY RECALL
31.7K Vehicles Affected
Recall Date: Oct 10, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 86B
Notice Date: Dec 5, 2024
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V767000 SAFETY RECALL
60.4K Vehicles Affected
Recall Date: Oct 13, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z96
Notice Date: Oct 17, 2023
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V638000 SAFETY RECALL
7.9K Vehicles Affected
Recall Date: Aug 25, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z86
Notice Date: Oct 6, 2022
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V622000 SAFETY RECALL
19.1K Vehicles Affected
Recall Date: Oct 8, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W70
Notice Date: Nov 5, 2020
Recall Date: Oct 8, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V580000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Potential Risk:
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W67
Notice Date: Nov 12, 2020
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V513000 SAFETY RECALL
160.2K Vehicles Affected
Recall Date: Aug 27, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.

Potential Risk:
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W63
Notice Date: Sep 10, 2020
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V374000 SAFETY RECALL
114 Vehicles Affected
Recall Date: Jun 25, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Potential Risk:
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
FREE Recall Solution:
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W52
Notice Date: Jul 16, 2020
Recall Date: Jun 25, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V208000 SAFETY RECALL
425.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W25
Notice Date: Apr 27, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V407000 SAFETY RECALL
296K Vehicles Affected
Recall Date: May 31, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.

Potential Risk:
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V61, V71
Notice Date: Jun 20, 2019
Recall Date: May 31, 2019

Consumer Complaints

706 Complaints
Chrysler (fca Us, Llc)
Campaign: 11628188 Other
Dec 1, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The truck has an issue with 3rd gear. It wants to jolt forward and if it doesn’t catch speed it goes into “limp” mode. It’s a safety feature where it goes as fast as 2nd gear needing service to Electronic throttle body, stop/start system, and electronic stability control.

Corrective Action:

The truck has an issue with 3rd gear. It wants to jolt forward and if it doesn’t catch speed it goes into “limp” mode. It’s a safety feature where it goes as fast as 2nd gear needing service to Electronic throttle body, stop/start system, and electronic stability control.

Additional Notes:

The truck has an issue with 3rd gear. It wants to jolt forward and if it doesn’t catch speed it goes into “limp” mode. It’s a safety feature where it goes as fast as 2nd gear needing service to Electronic throttle body, stop/start system, and electronic stability control.

Manufacturer: RAM
Mfg Campaign: 11628188
Notice Date: Dec 1, 2024
Recall Date: Dec 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11628067 Other
Nov 30, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.

Corrective Action:

Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.

Additional Notes:

Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.

Manufacturer: RAM
Mfg Campaign: 11628067
Notice Date: Nov 30, 2024
Recall Date: Nov 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11628067 Other
Nov 30, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.

Corrective Action:

Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.

Additional Notes:

Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.

Manufacturer: RAM
Mfg Campaign: 11628067
Notice Date: Nov 30, 2024
Recall Date: Nov 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11628067 Other
Nov 30, 2024
Defect Description:

ENGINE

Potential Consequences:

Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.

Corrective Action:

Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.

Additional Notes:

Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.

Manufacturer: RAM
Mfg Campaign: 11628067
Notice Date: Nov 30, 2024
Recall Date: Nov 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11627089 Other
Nov 24, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Power Distribution Center/Relay box failure. Contacts in box melted for ASD Relay. Incident occurred while driving on the highway at 65mph. Vehicle without warning had power loss in accelerator, and started downshifting gears. Dash immediately said “park and restart required.” Attempting to start engine, vehicle would crank/no start. After several attempts, vehicle restarted and resumed normal driving until “park and restart required” happened again. After vehicle shut down multiple times on highway, I was able to make it home and diagnose problem. I checked the fuses and relays on the PDC and found ASD relay intact with no burn or scorch marks on contacts. However, the socket is missing contacts within the pdc. I reproduced said problem by moving the ASD relay with vehicle running. There are no warning lamps, messages, or codes to show any kind of failure.

Corrective Action:

Power Distribution Center/Relay box failure. Contacts in box melted for ASD Relay. Incident occurred while driving on the highway at 65mph. Vehicle without warning had power loss in accelerator, and started downshifting gears. Dash immediately said “park and restart required.” Attempting to start engine, vehicle would crank/no start. After several attempts, vehicle restarted and resumed normal driving until “park and restart required” happened again. After vehicle shut down multiple times on highway, I was able to make it home and diagnose problem. I checked the fuses and relays on the PDC and found ASD relay intact with no burn or scorch marks on contacts. However, the socket is missing contacts within the pdc. I reproduced said problem by moving the ASD relay with vehicle running. There are no warning lamps, messages, or codes to show any kind of failure.

Additional Notes:

Power Distribution Center/Relay box failure. Contacts in box melted for ASD Relay. Incident occurred while driving on the highway at 65mph. Vehicle without warning had power loss in accelerator, and started downshifting gears. Dash immediately said “park and restart required.” Attempting to start engine, vehicle would crank/no start. After several attempts, vehicle restarted and resumed normal driving until “park and restart required” happened again. After vehicle shut down multiple times on highway, I was able to make it home and diagnose problem. I checked the fuses and relays on the PDC and found ASD relay intact with no burn or scorch marks on contacts. However, the socket is missing contacts within the pdc. I reproduced said problem by moving the ASD relay with vehicle running. There are no warning lamps, messages, or codes to show any kind of failure.

Manufacturer: RAM
Mfg Campaign: 11627089
Notice Date: Nov 24, 2024
Recall Date: Nov 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11627089 Other
Nov 24, 2024
Defect Description:

ENGINE

Potential Consequences:

Power Distribution Center/Relay box failure. Contacts in box melted for ASD Relay. Incident occurred while driving on the highway at 65mph. Vehicle without warning had power loss in accelerator, and started downshifting gears. Dash immediately said “park and restart required.” Attempting to start engine, vehicle would crank/no start. After several attempts, vehicle restarted and resumed normal driving until “park and restart required” happened again. After vehicle shut down multiple times on highway, I was able to make it home and diagnose problem. I checked the fuses and relays on the PDC and found ASD relay intact with no burn or scorch marks on contacts. However, the socket is missing contacts within the pdc. I reproduced said problem by moving the ASD relay with vehicle running. There are no warning lamps, messages, or codes to show any kind of failure.

Corrective Action:

Power Distribution Center/Relay box failure. Contacts in box melted for ASD Relay. Incident occurred while driving on the highway at 65mph. Vehicle without warning had power loss in accelerator, and started downshifting gears. Dash immediately said “park and restart required.” Attempting to start engine, vehicle would crank/no start. After several attempts, vehicle restarted and resumed normal driving until “park and restart required” happened again. After vehicle shut down multiple times on highway, I was able to make it home and diagnose problem. I checked the fuses and relays on the PDC and found ASD relay intact with no burn or scorch marks on contacts. However, the socket is missing contacts within the pdc. I reproduced said problem by moving the ASD relay with vehicle running. There are no warning lamps, messages, or codes to show any kind of failure.

Additional Notes:

Power Distribution Center/Relay box failure. Contacts in box melted for ASD Relay. Incident occurred while driving on the highway at 65mph. Vehicle without warning had power loss in accelerator, and started downshifting gears. Dash immediately said “park and restart required.” Attempting to start engine, vehicle would crank/no start. After several attempts, vehicle restarted and resumed normal driving until “park and restart required” happened again. After vehicle shut down multiple times on highway, I was able to make it home and diagnose problem. I checked the fuses and relays on the PDC and found ASD relay intact with no burn or scorch marks on contacts. However, the socket is missing contacts within the pdc. I reproduced said problem by moving the ASD relay with vehicle running. There are no warning lamps, messages, or codes to show any kind of failure.

Manufacturer: RAM
Mfg Campaign: 11627089
Notice Date: Nov 24, 2024
Recall Date: Nov 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11627089 Other
Nov 24, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Power Distribution Center/Relay box failure. Contacts in box melted for ASD Relay. Incident occurred while driving on the highway at 65mph. Vehicle without warning had power loss in accelerator, and started downshifting gears. Dash immediately said “park and restart required.” Attempting to start engine, vehicle would crank/no start. After several attempts, vehicle restarted and resumed normal driving until “park and restart required” happened again. After vehicle shut down multiple times on highway, I was able to make it home and diagnose problem. I checked the fuses and relays on the PDC and found ASD relay intact with no burn or scorch marks on contacts. However, the socket is missing contacts within the pdc. I reproduced said problem by moving the ASD relay with vehicle running. There are no warning lamps, messages, or codes to show any kind of failure.

Corrective Action:

Power Distribution Center/Relay box failure. Contacts in box melted for ASD Relay. Incident occurred while driving on the highway at 65mph. Vehicle without warning had power loss in accelerator, and started downshifting gears. Dash immediately said “park and restart required.” Attempting to start engine, vehicle would crank/no start. After several attempts, vehicle restarted and resumed normal driving until “park and restart required” happened again. After vehicle shut down multiple times on highway, I was able to make it home and diagnose problem. I checked the fuses and relays on the PDC and found ASD relay intact with no burn or scorch marks on contacts. However, the socket is missing contacts within the pdc. I reproduced said problem by moving the ASD relay with vehicle running. There are no warning lamps, messages, or codes to show any kind of failure.

Additional Notes:

Power Distribution Center/Relay box failure. Contacts in box melted for ASD Relay. Incident occurred while driving on the highway at 65mph. Vehicle without warning had power loss in accelerator, and started downshifting gears. Dash immediately said “park and restart required.” Attempting to start engine, vehicle would crank/no start. After several attempts, vehicle restarted and resumed normal driving until “park and restart required” happened again. After vehicle shut down multiple times on highway, I was able to make it home and diagnose problem. I checked the fuses and relays on the PDC and found ASD relay intact with no burn or scorch marks on contacts. However, the socket is missing contacts within the pdc. I reproduced said problem by moving the ASD relay with vehicle running. There are no warning lamps, messages, or codes to show any kind of failure.

Manufacturer: RAM
Mfg Campaign: 11627089
Notice Date: Nov 24, 2024
Recall Date: Nov 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11626432 Other
Nov 20, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 Ram 1500. The contact stated while driving 55 MPH, the vehicle began to shake violently, after which, the vehicle lost motive power. The engine stability warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil cooler, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 131,000.

Corrective Action:

The contact owns a 2020 Ram 1500. The contact stated while driving 55 MPH, the vehicle began to shake violently, after which, the vehicle lost motive power. The engine stability warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil cooler, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 131,000.

Additional Notes:

The contact owns a 2020 Ram 1500. The contact stated while driving 55 MPH, the vehicle began to shake violently, after which, the vehicle lost motive power. The engine stability warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil cooler, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 131,000.

Manufacturer: RAM
Mfg Campaign: 11626432
Notice Date: Nov 20, 2024
Recall Date: Nov 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11626057 Other
Nov 18, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My backup camera screen freezes and glitches two or three seconds at a time while I’m backing up and I can’t see what’s going on.

Corrective Action:

My backup camera screen freezes and glitches two or three seconds at a time while I’m backing up and I can’t see what’s going on.

Additional Notes:

My backup camera screen freezes and glitches two or three seconds at a time while I’m backing up and I can’t see what’s going on.

Manufacturer: RAM
Mfg Campaign: 11626057
Notice Date: Nov 18, 2024
Recall Date: Nov 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11625634 Other
Nov 15, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

The plastic seatbelt bracket over the right shoulder for the middle seat in the second row of the truck constantly breaks. I have had it replaced multiple times and it breaks immediately. This causes the seatbelt to be loose and fall into the crack between the seats. The seatbelt would malfunction and cause significant harm in an accident:

Corrective Action:

The plastic seatbelt bracket over the right shoulder for the middle seat in the second row of the truck constantly breaks. I have had it replaced multiple times and it breaks immediately. This causes the seatbelt to be loose and fall into the crack between the seats. The seatbelt would malfunction and cause significant harm in an accident:

Additional Notes:

The plastic seatbelt bracket over the right shoulder for the middle seat in the second row of the truck constantly breaks. I have had it replaced multiple times and it breaks immediately. This causes the seatbelt to be loose and fall into the crack between the seats. The seatbelt would malfunction and cause significant harm in an accident:

Manufacturer: RAM
Mfg Campaign: 11625634
Notice Date: Nov 15, 2024
Recall Date: Nov 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11625006 Other
Nov 13, 2024
Defect Description:

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Potential Consequences:

The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, there was a dip in the road and the upper ball joint came out of the socket and the tire was pushed under the vehicle. The vehicle slid approximately 100 ft and came to a stop. The vehicle was towed to a dealer where it was diagnosed that the brake line, both control arms, and the trans axle needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another dealer where it was diagnosed and determined that the brake line, lower control arm, and the trans axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 57,000.

Corrective Action:

The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, there was a dip in the road and the upper ball joint came out of the socket and the tire was pushed under the vehicle. The vehicle slid approximately 100 ft and came to a stop. The vehicle was towed to a dealer where it was diagnosed that the brake line, both control arms, and the trans axle needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another dealer where it was diagnosed and determined that the brake line, lower control arm, and the trans axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 57,000.

Additional Notes:

The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, there was a dip in the road and the upper ball joint came out of the socket and the tire was pushed under the vehicle. The vehicle slid approximately 100 ft and came to a stop. The vehicle was towed to a dealer where it was diagnosed that the brake line, both control arms, and the trans axle needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another dealer where it was diagnosed and determined that the brake line, lower control arm, and the trans axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 57,000.

Manufacturer: RAM
Mfg Campaign: 11625006
Notice Date: Nov 13, 2024
Recall Date: Nov 13, 2024
Chrysler (fca Us, Llc)
Campaign: 11624468 Other
Nov 11, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

My truck has less than 40k miles on it. I bought it with 18k miles. For the 3rd time I am unable to put fuel in the tank without it shutting off the pump or spilling all over. I have looked on the forums and found this is a common issue with this truck. It is very frustrating because the first time the dealership would not look at it for over a month and when I had to take it to another service center they refused to reimburse me. Now this is the third time.

Corrective Action:

My truck has less than 40k miles on it. I bought it with 18k miles. For the 3rd time I am unable to put fuel in the tank without it shutting off the pump or spilling all over. I have looked on the forums and found this is a common issue with this truck. It is very frustrating because the first time the dealership would not look at it for over a month and when I had to take it to another service center they refused to reimburse me. Now this is the third time.

Additional Notes:

My truck has less than 40k miles on it. I bought it with 18k miles. For the 3rd time I am unable to put fuel in the tank without it shutting off the pump or spilling all over. I have looked on the forums and found this is a common issue with this truck. It is very frustrating because the first time the dealership would not look at it for over a month and when I had to take it to another service center they refused to reimburse me. Now this is the third time.

Manufacturer: RAM
Mfg Campaign: 11624468
Notice Date: Nov 11, 2024
Recall Date: Nov 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11624492 Other
Nov 11, 2024
Defect Description:

ENGINE

Potential Consequences:

While driving at highway speed (~65-70 mph), the engine shut off unexpectedly (without any warning/bucking). There were no errors displayed on the dashboard. Center screen stated to place vehicle in park before starting. The multimedia console, AC, all other electronic systems in the cab were operating as normal. The truck did not start back up for some time (10-15 mins). The dealer states that there were no codes present in the vehicle's onboard diagnostic system (OBD) that indicate any issues or that the vehicle stalled. This has happened 3 times in less than a month. The truck has about 76,000 miles. It is a 2020 Ram 1500 with 5.7L V8 HEMI MDS VVT eTorque Engine.

Corrective Action:

While driving at highway speed (~65-70 mph), the engine shut off unexpectedly (without any warning/bucking). There were no errors displayed on the dashboard. Center screen stated to place vehicle in park before starting. The multimedia console, AC, all other electronic systems in the cab were operating as normal. The truck did not start back up for some time (10-15 mins). The dealer states that there were no codes present in the vehicle's onboard diagnostic system (OBD) that indicate any issues or that the vehicle stalled. This has happened 3 times in less than a month. The truck has about 76,000 miles. It is a 2020 Ram 1500 with 5.7L V8 HEMI MDS VVT eTorque Engine.

Additional Notes:

While driving at highway speed (~65-70 mph), the engine shut off unexpectedly (without any warning/bucking). There were no errors displayed on the dashboard. Center screen stated to place vehicle in park before starting. The multimedia console, AC, all other electronic systems in the cab were operating as normal. The truck did not start back up for some time (10-15 mins). The dealer states that there were no codes present in the vehicle's onboard diagnostic system (OBD) that indicate any issues or that the vehicle stalled. This has happened 3 times in less than a month. The truck has about 76,000 miles. It is a 2020 Ram 1500 with 5.7L V8 HEMI MDS VVT eTorque Engine.

Manufacturer: RAM
Mfg Campaign: 11624492
Notice Date: Nov 11, 2024
Recall Date: Nov 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11624492 Other
Nov 11, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

While driving at highway speed (~65-70 mph), the engine shut off unexpectedly (without any warning/bucking). There were no errors displayed on the dashboard. Center screen stated to place vehicle in park before starting. The multimedia console, AC, all other electronic systems in the cab were operating as normal. The truck did not start back up for some time (10-15 mins). The dealer states that there were no codes present in the vehicle's onboard diagnostic system (OBD) that indicate any issues or that the vehicle stalled. This has happened 3 times in less than a month. The truck has about 76,000 miles. It is a 2020 Ram 1500 with 5.7L V8 HEMI MDS VVT eTorque Engine.

Corrective Action:

While driving at highway speed (~65-70 mph), the engine shut off unexpectedly (without any warning/bucking). There were no errors displayed on the dashboard. Center screen stated to place vehicle in park before starting. The multimedia console, AC, all other electronic systems in the cab were operating as normal. The truck did not start back up for some time (10-15 mins). The dealer states that there were no codes present in the vehicle's onboard diagnostic system (OBD) that indicate any issues or that the vehicle stalled. This has happened 3 times in less than a month. The truck has about 76,000 miles. It is a 2020 Ram 1500 with 5.7L V8 HEMI MDS VVT eTorque Engine.

Additional Notes:

While driving at highway speed (~65-70 mph), the engine shut off unexpectedly (without any warning/bucking). There were no errors displayed on the dashboard. Center screen stated to place vehicle in park before starting. The multimedia console, AC, all other electronic systems in the cab were operating as normal. The truck did not start back up for some time (10-15 mins). The dealer states that there were no codes present in the vehicle's onboard diagnostic system (OBD) that indicate any issues or that the vehicle stalled. This has happened 3 times in less than a month. The truck has about 76,000 miles. It is a 2020 Ram 1500 with 5.7L V8 HEMI MDS VVT eTorque Engine.

Manufacturer: RAM
Mfg Campaign: 11624492
Notice Date: Nov 11, 2024
Recall Date: Nov 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11624594 Other
Nov 11, 2024
Defect Description:

ENGINE

Potential Consequences:

The manifold bolts on the Ram 1500 pickups will break causing the manifolds to leak. This happens around 50-60k in mileage.

Corrective Action:

The manifold bolts on the Ram 1500 pickups will break causing the manifolds to leak. This happens around 50-60k in mileage.

Additional Notes:

The manifold bolts on the Ram 1500 pickups will break causing the manifolds to leak. This happens around 50-60k in mileage.

Manufacturer: RAM
Mfg Campaign: 11624594
Notice Date: Nov 11, 2024
Recall Date: Nov 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11624303 Other
Nov 8, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When driving the visor becomes detached and obstructs view while driving. The passenger side also detaches which can also obstruct view.

Corrective Action:

When driving the visor becomes detached and obstructs view while driving. The passenger side also detaches which can also obstruct view.

Additional Notes:

When driving the visor becomes detached and obstructs view while driving. The passenger side also detaches which can also obstruct view.

Manufacturer: RAM
Mfg Campaign: 11624303
Notice Date: Nov 8, 2024
Recall Date: Nov 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11623579 Other
1 Vehicles Affected
Nov 5, 2024
Defect Description:

AIR BAGS

Potential Consequences:

The contact owned a 2020 Ram 1500. The contact stated that while driving 30 MPH when a medical emergency was experienced causing him to lose consciousness, as a result, the vehicle drifted off the roadway and crashed into a tree head-on where the vehicle came to a stop. During the impact, the front driver side, front passenger side, and passenger side curtain air bags were deployed however the driver side curtain air bag failed to deploy. The contact sustained upper and lower lip cuts that required stitches, 4 bottom teeth were fractured and extracted, 4 ribs on the right side, 1 rib on the left side, and contusion on the left lung that required medical attention. A police report was filed. The vehicle was towed and determined to be totaled. The dealer was not contacted, and the manufacturer was not made aware of the failure. The failure mileage was 37,300.

Corrective Action:

The contact owned a 2020 Ram 1500. The contact stated that while driving 30 MPH when a medical emergency was experienced causing him to lose consciousness, as a result, the vehicle drifted off the roadway and crashed into a tree head-on where the vehicle came to a stop. During the impact, the front driver side, front passenger side, and passenger side curtain air bags were deployed however the driver side curtain air bag failed to deploy. The contact sustained upper and lower lip cuts that required stitches, 4 bottom teeth were fractured and extracted, 4 ribs on the right side, 1 rib on the left side, and contusion on the left lung that required medical attention. A police report was filed. The vehicle was towed and determined to be totaled. The dealer was not contacted, and the manufacturer was not made aware of the failure. The failure mileage was 37,300.

Additional Notes:

The contact owned a 2020 Ram 1500. The contact stated that while driving 30 MPH when a medical emergency was experienced causing him to lose consciousness, as a result, the vehicle drifted off the roadway and crashed into a tree head-on where the vehicle came to a stop. During the impact, the front driver side, front passenger side, and passenger side curtain air bags were deployed however the driver side curtain air bag failed to deploy. The contact sustained upper and lower lip cuts that required stitches, 4 bottom teeth were fractured and extracted, 4 ribs on the right side, 1 rib on the left side, and contusion on the left lung that required medical attention. A police report was filed. The vehicle was towed and determined to be totaled. The dealer was not contacted, and the manufacturer was not made aware of the failure. The failure mileage was 37,300.

Manufacturer: RAM
Mfg Campaign: 11623579
Notice Date: Nov 5, 2024
Recall Date: Nov 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11622893 Other
Oct 31, 2024
Defect Description:

VISIBILITY

Potential Consequences:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 20V622000 (Visibility); however, the dealer set the recall appointment for January 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 20V622000 (Visibility); however, the dealer set the recall appointment for January 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 20V622000 (Visibility); however, the dealer set the recall appointment for January 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: RAM
Mfg Campaign: 11622893
Notice Date: Oct 31, 2024
Recall Date: Oct 31, 2024
Chrysler (fca Us, Llc)
Campaign: 11622678 Other
Oct 30, 2024
Defect Description:

ENGINE

Potential Consequences:

Both exhaust manifolds are cracked. There is a bulletin on some 5.7 Hemi but not mine. Both have to be replaced. The vehicle is at Central Florida Chrysler Dodge Jeep in Orlando. The engine was making a ticking noise. Not sure where it was coming from.

Corrective Action:

Both exhaust manifolds are cracked. There is a bulletin on some 5.7 Hemi but not mine. Both have to be replaced. The vehicle is at Central Florida Chrysler Dodge Jeep in Orlando. The engine was making a ticking noise. Not sure where it was coming from.

Additional Notes:

Both exhaust manifolds are cracked. There is a bulletin on some 5.7 Hemi but not mine. Both have to be replaced. The vehicle is at Central Florida Chrysler Dodge Jeep in Orlando. The engine was making a ticking noise. Not sure where it was coming from.

Manufacturer: RAM
Mfg Campaign: 11622678
Notice Date: Oct 30, 2024
Recall Date: Oct 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11621368 Other
Oct 22, 2024
Defect Description:

ENGINE

Potential Consequences:

Manifold leaking which could affect the components around possibly causing the engine to completely shut down. Is the the dodge dealership now. Apparently there are no recalls at this time. We do have an extended warranty on the vehicle thank goodness. All maintenance is up to date on this vehicle. The vehicle is at the dealership now and parts will not be in until October 24. It is not driveable at this time.

Corrective Action:

Manifold leaking which could affect the components around possibly causing the engine to completely shut down. Is the the dodge dealership now. Apparently there are no recalls at this time. We do have an extended warranty on the vehicle thank goodness. All maintenance is up to date on this vehicle. The vehicle is at the dealership now and parts will not be in until October 24. It is not driveable at this time.

Additional Notes:

Manifold leaking which could affect the components around possibly causing the engine to completely shut down. Is the the dodge dealership now. Apparently there are no recalls at this time. We do have an extended warranty on the vehicle thank goodness. All maintenance is up to date on this vehicle. The vehicle is at the dealership now and parts will not be in until October 24. It is not driveable at this time.

Manufacturer: RAM
Mfg Campaign: 11621368
Notice Date: Oct 22, 2024
Recall Date: Oct 22, 2024

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