RAM 1500 2019

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
50
Recalls

Complaints & Recalls

1.8K Complaints 50 Recalls

Official Safety Recalls - Important!

50 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V298000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 8, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 08C
Notice Date: May 27, 2025
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V653000 SAFETY RECALL
1M Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
Driving with a disabled electronic stability control system can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 75B
Notice Date: Sep 26, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V411000 SAFETY RECALL
80.6K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 66A
Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V406000 SAFETY RECALL
138.6K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z46
Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V580000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Potential Risk:
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W67
Notice Date: Nov 12, 2020
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V513000 SAFETY RECALL
160.2K Vehicles Affected
Recall Date: Aug 27, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.

Potential Risk:
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W63
Notice Date: Sep 10, 2020
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V208000 SAFETY RECALL
425.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W25
Notice Date: Apr 27, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V080000 SAFETY RECALL
11 Vehicles Affected
Recall Date: Feb 13, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.

Potential Risk:
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W06
Notice Date: Mar 10, 2020
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V887000 SAFETY RECALL
34 Vehicles Affected
Recall Date: Dec 12, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Without a warning indicator, the driver will be unaware if low tire pressure occurs, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the TPMS sensor, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VE1
Notice Date: Jan 9, 2020
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V812000 SAFETY RECALL
193 Vehicles Affected
Recall Date: Nov 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.

Potential Risk:
An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB8
Notice Date: Dec 12, 2019
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V757000 SAFETY RECALL
108K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:
Combustion in the intake manifold can increase the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB1
Notice Date: Apr 16, 2020
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19E059000 SAFETY RECALL
648 Vehicles Affected
Recall Date: Aug 27, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.

Potential Risk:
Contact with the fuel tank may cause a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the bed step, free of charge. The recall began September 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V93.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V93
Notice Date: Sep 26, 2019
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V556000 SAFETY RECALL
237 Vehicles Affected
Recall Date: Jul 26, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Potential Risk:
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V83
Notice Date: Aug 8, 2019
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V448000 SAFETY RECALL
27 Vehicles Affected
Recall Date: Jun 13, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V67
Notice Date: Jun 27, 2019
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V407000 SAFETY RECALL
296K Vehicles Affected
Recall Date: May 31, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.

Potential Risk:
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V61, V71
Notice Date: Jun 20, 2019
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V324000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Apr 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.

Potential Risk:
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V48
Notice Date: Jun 13, 2019
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V201000 SAFETY RECALL
52 Vehicles Affected
Recall Date: Mar 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.

Potential Risk:
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V29
Notice Date: Apr 5, 2019
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V142000 SAFETY RECALL
33 Vehicles Affected
Recall Date: Feb 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.

Potential Risk:
If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
FREE Recall Solution:
FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. The Chrysler number for this recall is V17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V17
Notice Date: Mar 15, 2019
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V067000 SAFETY RECALL
193.8K Vehicles Affected
Recall Date: Feb 5, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.

Potential Risk:
If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V07
Notice Date: Feb 25, 2019
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V051000 SAFETY RECALL
15 Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."

Potential Risk:
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V12
Notice Date: Mar 7, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V020000 SAFETY RECALL
159.7K Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.

Potential Risk:
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V04
Notice Date: Feb 11, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V822000 SAFETY RECALL
23 Vehicles Affected
Recall Date: Nov 20, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.

Potential Risk:
If the sensor cannot identify that the seat is in the full-forward position and adjust the frontal air bag deployment accordingly, there would be an increased the risk of a injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will inspect the passenger seat track position sensor bracket, replacing it as necessary, free of charge. The recall began December 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: UB7
Notice Date: Dec 20, 2018
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V556000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Aug 23, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.

Potential Risk:
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U88
Notice Date: Sep 26, 2018
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11649479 Other
Mar 20, 2025
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, there was a subtle vibration in the steering wheel, and occasionally the steering wheel was pulling to the left or the right, causing the contact to correct the steering wheel. The service power steering warning light was illuminated. The local dealer was not contacted. The contact used a DTC scanner and retrieved a code for the power steering rack failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, there was a subtle vibration in the steering wheel, and occasionally the steering wheel was pulling to the left or the right, causing the contact to correct the steering wheel. The service power steering warning light was illuminated. The local dealer was not contacted. The contact used a DTC scanner and retrieved a code for the power steering rack failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, there was a subtle vibration in the steering wheel, and occasionally the steering wheel was pulling to the left or the right, causing the contact to correct the steering wheel. The service power steering warning light was illuminated. The local dealer was not contacted. The contact used a DTC scanner and retrieved a code for the power steering rack failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,000.

Manufacturer: RAM
Mfg Campaign: 11649479
Notice Date: Mar 20, 2025
Recall Date: Mar 20, 2025
Chrysler (fca Us, Llc)
Campaign: 11649318 Other
Mar 19, 2025
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the vehicle suddenly jerked to the left and to the right and lost power steering functionality. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the vehicle suddenly jerked to the left and to the right and lost power steering functionality. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the vehicle suddenly jerked to the left and to the right and lost power steering functionality. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

Manufacturer: RAM
Mfg Campaign: 11649318
Notice Date: Mar 19, 2025
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Campaign: 11649323 Other
Mar 19, 2025
Defect Description:

ENGINE

Potential Consequences:

Engine ticking noticeably loud ticking noise loss of power and poor engine performance

Corrective Action:

Engine ticking noticeably loud ticking noise loss of power and poor engine performance

Additional Notes:

Engine ticking noticeably loud ticking noise loss of power and poor engine performance

Manufacturer: RAM
Mfg Campaign: 11649323
Notice Date: Mar 19, 2025
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Campaign: 11648980 Other
Mar 18, 2025
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was advised not to drive the vehicle until the repair was completed. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was advised not to drive the vehicle until the repair was completed. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was advised not to drive the vehicle until the repair was completed. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.

Manufacturer: RAM
Mfg Campaign: 11648980
Notice Date: Mar 18, 2025
Recall Date: Mar 18, 2025
Chrysler (fca Us, Llc)
Campaign: 11649021 Other
Mar 18, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle shut off unintendedly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 75,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle shut off unintendedly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 75,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle shut off unintendedly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 75,000.

Manufacturer: RAM
Mfg Campaign: 11649021
Notice Date: Mar 18, 2025
Recall Date: Mar 18, 2025
Chrysler (fca Us, Llc)
Campaign: 11648425 Other
Mar 15, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Every time I fill up with gas, the pump stops every $2 or I put in. It gurgles and acts like the tank is full. This happens EVERY SINGLE TIME I FILL UP. TAKE ME 20 min to get gas.

Corrective Action:

Every time I fill up with gas, the pump stops every $2 or I put in. It gurgles and acts like the tank is full. This happens EVERY SINGLE TIME I FILL UP. TAKE ME 20 min to get gas.

Additional Notes:

Every time I fill up with gas, the pump stops every $2 or I put in. It gurgles and acts like the tank is full. This happens EVERY SINGLE TIME I FILL UP. TAKE ME 20 min to get gas.

Manufacturer: RAM
Mfg Campaign: 11648425
Notice Date: Mar 15, 2025
Recall Date: Mar 15, 2025
Chrysler (fca Us, Llc)
Campaign: 11648029 Other
Mar 13, 2025
Defect Description:

STEERING

Potential Consequences:

unknown

Corrective Action:

unknown

Additional Notes:

unknown

Manufacturer: RAM
Mfg Campaign: 11648029
Notice Date: Mar 13, 2025
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Campaign: 11648061 Other
Mar 13, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The alternator bearing is failing. Stellantis no longer has a supplier to order new alternators from. There is no option to replace this part. The vehicle is 5 years old. I feel this is a safety concern because if and when I eventually lose all electrical power, my passengers and me will be in an uncontrollable vehicle or, best case, a broke down vehicle on the side of the road.

Corrective Action:

The alternator bearing is failing. Stellantis no longer has a supplier to order new alternators from. There is no option to replace this part. The vehicle is 5 years old. I feel this is a safety concern because if and when I eventually lose all electrical power, my passengers and me will be in an uncontrollable vehicle or, best case, a broke down vehicle on the side of the road.

Additional Notes:

The alternator bearing is failing. Stellantis no longer has a supplier to order new alternators from. There is no option to replace this part. The vehicle is 5 years old. I feel this is a safety concern because if and when I eventually lose all electrical power, my passengers and me will be in an uncontrollable vehicle or, best case, a broke down vehicle on the side of the road.

Manufacturer: RAM
Mfg Campaign: 11648061
Notice Date: Mar 13, 2025
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Campaign: 11647828 Other
Mar 12, 2025
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel intermittently became firm, and excessive force was needed to steer the vehicle. The contact stated there was no warning light illuminated. The local dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V812000 (STEERING). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel intermittently became firm, and excessive force was needed to steer the vehicle. The contact stated there was no warning light illuminated. The local dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V812000 (STEERING). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel intermittently became firm, and excessive force was needed to steer the vehicle. The contact stated there was no warning light illuminated. The local dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V812000 (STEERING). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.

Manufacturer: RAM
Mfg Campaign: 11647828
Notice Date: Mar 12, 2025
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Campaign: 11647894 Other
Mar 12, 2025
Defect Description:

STEERING

Potential Consequences:

I Have only had this truck for 2 months. I was driving and making a turn and the electrical power steering stopped working and the steering wheel locked. I almost crashed and drove into a ditch with my whole family in the truck. Including a [XXX]. I had to slam on the breaks and barely able to keep the truck from crashing. Dashboard said " Power Steering unavailable Service Required". I turned off the truck and restarted it to see if it would fix the issue. It did not. I drove the rest of the way home going slow with the hazard lights on. Steering wheel needed to be muscled for it to make the smallest turn. I had to drive over curbs because it would have been impossible to make some of the turns needed to get home. I called Ram and reposted the incident. They did not care because my vin is not listed for the recall and that the recall is "VIN specific". I do not understand this. VIN specific means each truck would be custom made and all different. Why is my family's life being risked and not being taken seriously. Once home, I have not been back in the truck. I turned it on the next day and the alert is gone and the wheel moves again. A family of 5 is now at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I Have only had this truck for 2 months. I was driving and making a turn and the electrical power steering stopped working and the steering wheel locked. I almost crashed and drove into a ditch with my whole family in the truck. Including a [XXX]. I had to slam on the breaks and barely able to keep the truck from crashing. Dashboard said " Power Steering unavailable Service Required". I turned off the truck and restarted it to see if it would fix the issue. It did not. I drove the rest of the way home going slow with the hazard lights on. Steering wheel needed to be muscled for it to make the smallest turn. I had to drive over curbs because it would have been impossible to make some of the turns needed to get home. I called Ram and reposted the incident. They did not care because my vin is not listed for the recall and that the recall is "VIN specific". I do not understand this. VIN specific means each truck would be custom made and all different. Why is my family's life being risked and not being taken seriously. Once home, I have not been back in the truck. I turned it on the next day and the alert is gone and the wheel moves again. A family of 5 is now at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I Have only had this truck for 2 months. I was driving and making a turn and the electrical power steering stopped working and the steering wheel locked. I almost crashed and drove into a ditch with my whole family in the truck. Including a [XXX]. I had to slam on the breaks and barely able to keep the truck from crashing. Dashboard said " Power Steering unavailable Service Required". I turned off the truck and restarted it to see if it would fix the issue. It did not. I drove the rest of the way home going slow with the hazard lights on. Steering wheel needed to be muscled for it to make the smallest turn. I had to drive over curbs because it would have been impossible to make some of the turns needed to get home. I called Ram and reposted the incident. They did not care because my vin is not listed for the recall and that the recall is "VIN specific". I do not understand this. VIN specific means each truck would be custom made and all different. Why is my family's life being risked and not being taken seriously. Once home, I have not been back in the truck. I turned it on the next day and the alert is gone and the wheel moves again. A family of 5 is now at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11647894
Notice Date: Mar 12, 2025
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Campaign: 11647894 Other
Mar 12, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I Have only had this truck for 2 months. I was driving and making a turn and the electrical power steering stopped working and the steering wheel locked. I almost crashed and drove into a ditch with my whole family in the truck. Including a [XXX]. I had to slam on the breaks and barely able to keep the truck from crashing. Dashboard said " Power Steering unavailable Service Required". I turned off the truck and restarted it to see if it would fix the issue. It did not. I drove the rest of the way home going slow with the hazard lights on. Steering wheel needed to be muscled for it to make the smallest turn. I had to drive over curbs because it would have been impossible to make some of the turns needed to get home. I called Ram and reposted the incident. They did not care because my vin is not listed for the recall and that the recall is "VIN specific". I do not understand this. VIN specific means each truck would be custom made and all different. Why is my family's life being risked and not being taken seriously. Once home, I have not been back in the truck. I turned it on the next day and the alert is gone and the wheel moves again. A family of 5 is now at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I Have only had this truck for 2 months. I was driving and making a turn and the electrical power steering stopped working and the steering wheel locked. I almost crashed and drove into a ditch with my whole family in the truck. Including a [XXX]. I had to slam on the breaks and barely able to keep the truck from crashing. Dashboard said " Power Steering unavailable Service Required". I turned off the truck and restarted it to see if it would fix the issue. It did not. I drove the rest of the way home going slow with the hazard lights on. Steering wheel needed to be muscled for it to make the smallest turn. I had to drive over curbs because it would have been impossible to make some of the turns needed to get home. I called Ram and reposted the incident. They did not care because my vin is not listed for the recall and that the recall is "VIN specific". I do not understand this. VIN specific means each truck would be custom made and all different. Why is my family's life being risked and not being taken seriously. Once home, I have not been back in the truck. I turned it on the next day and the alert is gone and the wheel moves again. A family of 5 is now at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I Have only had this truck for 2 months. I was driving and making a turn and the electrical power steering stopped working and the steering wheel locked. I almost crashed and drove into a ditch with my whole family in the truck. Including a [XXX]. I had to slam on the breaks and barely able to keep the truck from crashing. Dashboard said " Power Steering unavailable Service Required". I turned off the truck and restarted it to see if it would fix the issue. It did not. I drove the rest of the way home going slow with the hazard lights on. Steering wheel needed to be muscled for it to make the smallest turn. I had to drive over curbs because it would have been impossible to make some of the turns needed to get home. I called Ram and reposted the incident. They did not care because my vin is not listed for the recall and that the recall is "VIN specific". I do not understand this. VIN specific means each truck would be custom made and all different. Why is my family's life being risked and not being taken seriously. Once home, I have not been back in the truck. I turned it on the next day and the alert is gone and the wheel moves again. A family of 5 is now at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11647894
Notice Date: Mar 12, 2025
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Campaign: 11647582 Other
Mar 11, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

See attached document for complaint

Corrective Action:

See attached document for complaint

Additional Notes:

See attached document for complaint

Manufacturer: RAM
Mfg Campaign: 11647582
Notice Date: Mar 11, 2025
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Campaign: 11647607 Other
Mar 11, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated when the vehicle was started, the infotainment screen was blank. The vehicle was restarted but the failure persisted. The vehicle was taken to a dealer and the contact was informed that the digital cluster needed to be replaced. The vehicle was not repaired. The contact believed that the failure was related to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 57,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated when the vehicle was started, the infotainment screen was blank. The vehicle was restarted but the failure persisted. The vehicle was taken to a dealer and the contact was informed that the digital cluster needed to be replaced. The vehicle was not repaired. The contact believed that the failure was related to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 57,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated when the vehicle was started, the infotainment screen was blank. The vehicle was restarted but the failure persisted. The vehicle was taken to a dealer and the contact was informed that the digital cluster needed to be replaced. The vehicle was not repaired. The contact believed that the failure was related to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 57,000.

Manufacturer: RAM
Mfg Campaign: 11647607
Notice Date: Mar 11, 2025
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Campaign: 11647417 Other
Mar 10, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

While driving I noticed a message that said “service electrical brake system. I took it to my local Ram dealer. They hooked up a tablet that said there was something wrong with the ABS module and it needs to be replaced. The tech then told me that there are no ABS modules available anywhere in the country, they are on back order. So here is where the complaint begins. If there are none available, that would suggest to me that an awful lot of these ABS modules have gone bad and had to be replaced I then called Ram customer service and they requested I get an order number and part number from my local Ram dealer. I did so and they had another customer service person call and when I spoke to her she said the ABS modules are unavailable because they are currently under review by their engineers. Which tells me that there is something wrong with the ABS modules. There isn’t much more of a safety hazard then not having brakes. I don’t see why a recall has not been initiated by Ram or Chrysler for these ABS modules. I am asking you to start an investigation into this problem. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

While driving I noticed a message that said “service electrical brake system. I took it to my local Ram dealer. They hooked up a tablet that said there was something wrong with the ABS module and it needs to be replaced. The tech then told me that there are no ABS modules available anywhere in the country, they are on back order. So here is where the complaint begins. If there are none available, that would suggest to me that an awful lot of these ABS modules have gone bad and had to be replaced I then called Ram customer service and they requested I get an order number and part number from my local Ram dealer. I did so and they had another customer service person call and when I spoke to her she said the ABS modules are unavailable because they are currently under review by their engineers. Which tells me that there is something wrong with the ABS modules. There isn’t much more of a safety hazard then not having brakes. I don’t see why a recall has not been initiated by Ram or Chrysler for these ABS modules. I am asking you to start an investigation into this problem. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

While driving I noticed a message that said “service electrical brake system. I took it to my local Ram dealer. They hooked up a tablet that said there was something wrong with the ABS module and it needs to be replaced. The tech then told me that there are no ABS modules available anywhere in the country, they are on back order. So here is where the complaint begins. If there are none available, that would suggest to me that an awful lot of these ABS modules have gone bad and had to be replaced I then called Ram customer service and they requested I get an order number and part number from my local Ram dealer. I did so and they had another customer service person call and when I spoke to her she said the ABS modules are unavailable because they are currently under review by their engineers. Which tells me that there is something wrong with the ABS modules. There isn’t much more of a safety hazard then not having brakes. I don’t see why a recall has not been initiated by Ram or Chrysler for these ABS modules. I am asking you to start an investigation into this problem. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11647417
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Chrysler (fca Us, Llc)
Campaign: 11647421 Other
Mar 10, 2025
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the failure had occurred while a trailer was hitched to the vehicle. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the failure became persistent. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 81,516.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the failure had occurred while a trailer was hitched to the vehicle. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the failure became persistent. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 81,516.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the failure had occurred while a trailer was hitched to the vehicle. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the failure became persistent. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 81,516.

Manufacturer: RAM
Mfg Campaign: 11647421
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Chrysler (fca Us, Llc)
Campaign: 11647465 Other
Mar 10, 2025
Defect Description:

STEERING

Potential Consequences:

The power steering on my 2019 Ram pickup keeps going off so that i am forced to muscle the steering wheel when making turns. I filed a claim on this previously but never heard back from you. It takes quite a bit of strength to manuever the truck without power steering and this is quite unsafe in my opinion; for example, I do not allow my wife or daughter to drive the truck with this dangerous situation. I also took my vehicle into the local dealer for repair of this issue. They told me I had a weak battery with "low codes" and charged me $400 for a new battery. They told me they could not find anything else to report. Very frustrating!!!! Please confirm that you have received this information from me> [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The power steering on my 2019 Ram pickup keeps going off so that i am forced to muscle the steering wheel when making turns. I filed a claim on this previously but never heard back from you. It takes quite a bit of strength to manuever the truck without power steering and this is quite unsafe in my opinion; for example, I do not allow my wife or daughter to drive the truck with this dangerous situation. I also took my vehicle into the local dealer for repair of this issue. They told me I had a weak battery with "low codes" and charged me $400 for a new battery. They told me they could not find anything else to report. Very frustrating!!!! Please confirm that you have received this information from me> [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The power steering on my 2019 Ram pickup keeps going off so that i am forced to muscle the steering wheel when making turns. I filed a claim on this previously but never heard back from you. It takes quite a bit of strength to manuever the truck without power steering and this is quite unsafe in my opinion; for example, I do not allow my wife or daughter to drive the truck with this dangerous situation. I also took my vehicle into the local dealer for repair of this issue. They told me I had a weak battery with "low codes" and charged me $400 for a new battery. They told me they could not find anything else to report. Very frustrating!!!! Please confirm that you have received this information from me> [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11647465
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Chrysler (fca Us, Llc)
Campaign: 11647139 Other
Mar 8, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

MY 2019 RAM 1500 CLASSIC SLT CREW CAB, has a serious safety DEFECT of a Remote Frequency (RF) hub, a critical component responsible for recognizing the key fob and enabling the vehicle to start which won't allow fob to work or remote start. This is caused by the rear light back window has a recurring leak that has resulted in water intrusion into the vehicle. This water damage led to the failure of the Remote Frequency (RF) hub, a critical component. The issue has also resulted in corrosion to wiring harnesses and electrical components. The vehicle is available for inspection upon request. This issue has put mine and my wife's safety at risk on multiple occasions. The vehicle has repeatedly failed to recognize the key fob, rendering it completely inoperable as well as the remote starter. I've been left stranded multiple times due to this defect causing keyfob to not work not allowing me to enter the vehicle either when needed especially when my wife is alone at night in this vehicle. Additionally, electrical failures pose a fire hazard and could potentially affect other critical systems while the vehicle is in operation. There are thousands of ram truck owners also complaining of the exact same issue. I have incurred expenses such as tow fee's and shop fee's when we can't enter the vehicle when posing only the fob on our person and diagnostics of this issue. THIS NEEDS TO BE RECALLED AS THIS IS A MAJOR SAFETY CONCERN

Corrective Action:

MY 2019 RAM 1500 CLASSIC SLT CREW CAB, has a serious safety DEFECT of a Remote Frequency (RF) hub, a critical component responsible for recognizing the key fob and enabling the vehicle to start which won't allow fob to work or remote start. This is caused by the rear light back window has a recurring leak that has resulted in water intrusion into the vehicle. This water damage led to the failure of the Remote Frequency (RF) hub, a critical component. The issue has also resulted in corrosion to wiring harnesses and electrical components. The vehicle is available for inspection upon request. This issue has put mine and my wife's safety at risk on multiple occasions. The vehicle has repeatedly failed to recognize the key fob, rendering it completely inoperable as well as the remote starter. I've been left stranded multiple times due to this defect causing keyfob to not work not allowing me to enter the vehicle either when needed especially when my wife is alone at night in this vehicle. Additionally, electrical failures pose a fire hazard and could potentially affect other critical systems while the vehicle is in operation. There are thousands of ram truck owners also complaining of the exact same issue. I have incurred expenses such as tow fee's and shop fee's when we can't enter the vehicle when posing only the fob on our person and diagnostics of this issue. THIS NEEDS TO BE RECALLED AS THIS IS A MAJOR SAFETY CONCERN

Additional Notes:

MY 2019 RAM 1500 CLASSIC SLT CREW CAB, has a serious safety DEFECT of a Remote Frequency (RF) hub, a critical component responsible for recognizing the key fob and enabling the vehicle to start which won't allow fob to work or remote start. This is caused by the rear light back window has a recurring leak that has resulted in water intrusion into the vehicle. This water damage led to the failure of the Remote Frequency (RF) hub, a critical component. The issue has also resulted in corrosion to wiring harnesses and electrical components. The vehicle is available for inspection upon request. This issue has put mine and my wife's safety at risk on multiple occasions. The vehicle has repeatedly failed to recognize the key fob, rendering it completely inoperable as well as the remote starter. I've been left stranded multiple times due to this defect causing keyfob to not work not allowing me to enter the vehicle either when needed especially when my wife is alone at night in this vehicle. Additionally, electrical failures pose a fire hazard and could potentially affect other critical systems while the vehicle is in operation. There are thousands of ram truck owners also complaining of the exact same issue. I have incurred expenses such as tow fee's and shop fee's when we can't enter the vehicle when posing only the fob on our person and diagnostics of this issue. THIS NEEDS TO BE RECALLED AS THIS IS A MAJOR SAFETY CONCERN

Manufacturer: RAM
Mfg Campaign: 11647139
Notice Date: Mar 8, 2025
Recall Date: Mar 8, 2025
Chrysler (fca Us, Llc)
Campaign: 11646896 Other
Mar 7, 2025
Defect Description:

ENGINE

Potential Consequences:

The truck overheated and stalled and could not be restarted. The coolant level had fallen to a dangerously low level. The car was inspected and it is determined to be a coolant leak in the EGR valve body.

Corrective Action:

The truck overheated and stalled and could not be restarted. The coolant level had fallen to a dangerously low level. The car was inspected and it is determined to be a coolant leak in the EGR valve body.

Additional Notes:

The truck overheated and stalled and could not be restarted. The coolant level had fallen to a dangerously low level. The car was inspected and it is determined to be a coolant leak in the EGR valve body.

Manufacturer: RAM
Mfg Campaign: 11646896
Notice Date: Mar 7, 2025
Recall Date: Mar 7, 2025
Chrysler (fca Us, Llc)
Campaign: 11646971 Other
Mar 7, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

I took my 2019 Ram 1500 to a Ram dealer on 10/21/2024 for the Anti-lock Breaking System Module Configuration Mismatch safety recall 75B/NHTSA 24V-653. There were no warning lights on in my vehicle when it was dropped off. When the dealership attempted to apply the safety recall it caused something in the ABS module to fail, and they then said I needed a new ABS module that will cost $500-$700 to replace. This failure has disabled traction control, antilock braking, and auto start/stop. The dealer said they did not have the ABS module and had no ETA as to when it would be in stock. The ABS module has been out of stock nationally for months with no estimated time of availability. Now, there are warning lamps and messages for the ABS and Traction Control. Now, I am unsure if the vehicle is safe to drive in adverse conditions where ABS and traction control would likely be needed. At the very least, a major part like an ABS Module should be available for a fairly late model vehicle. This defect "repair" has obviously caused the ABS Module failure. The dealer tried to say there was already something wrong with the ABS Module before the repairs were attempted, but neither I nor they noted any warning lamps or messages before the repairs were attempted. If the module had already failed but did not produce any warnings, that sounds like another defect that they should be required to repair.

Corrective Action:

I took my 2019 Ram 1500 to a Ram dealer on 10/21/2024 for the Anti-lock Breaking System Module Configuration Mismatch safety recall 75B/NHTSA 24V-653. There were no warning lights on in my vehicle when it was dropped off. When the dealership attempted to apply the safety recall it caused something in the ABS module to fail, and they then said I needed a new ABS module that will cost $500-$700 to replace. This failure has disabled traction control, antilock braking, and auto start/stop. The dealer said they did not have the ABS module and had no ETA as to when it would be in stock. The ABS module has been out of stock nationally for months with no estimated time of availability. Now, there are warning lamps and messages for the ABS and Traction Control. Now, I am unsure if the vehicle is safe to drive in adverse conditions where ABS and traction control would likely be needed. At the very least, a major part like an ABS Module should be available for a fairly late model vehicle. This defect "repair" has obviously caused the ABS Module failure. The dealer tried to say there was already something wrong with the ABS Module before the repairs were attempted, but neither I nor they noted any warning lamps or messages before the repairs were attempted. If the module had already failed but did not produce any warnings, that sounds like another defect that they should be required to repair.

Additional Notes:

I took my 2019 Ram 1500 to a Ram dealer on 10/21/2024 for the Anti-lock Breaking System Module Configuration Mismatch safety recall 75B/NHTSA 24V-653. There were no warning lights on in my vehicle when it was dropped off. When the dealership attempted to apply the safety recall it caused something in the ABS module to fail, and they then said I needed a new ABS module that will cost $500-$700 to replace. This failure has disabled traction control, antilock braking, and auto start/stop. The dealer said they did not have the ABS module and had no ETA as to when it would be in stock. The ABS module has been out of stock nationally for months with no estimated time of availability. Now, there are warning lamps and messages for the ABS and Traction Control. Now, I am unsure if the vehicle is safe to drive in adverse conditions where ABS and traction control would likely be needed. At the very least, a major part like an ABS Module should be available for a fairly late model vehicle. This defect "repair" has obviously caused the ABS Module failure. The dealer tried to say there was already something wrong with the ABS Module before the repairs were attempted, but neither I nor they noted any warning lamps or messages before the repairs were attempted. If the module had already failed but did not produce any warnings, that sounds like another defect that they should be required to repair.

Manufacturer: RAM
Mfg Campaign: 11646971
Notice Date: Mar 7, 2025
Recall Date: Mar 7, 2025
Chrysler (fca Us, Llc)
Campaign: 11646971 Other
Mar 7, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I took my 2019 Ram 1500 to a Ram dealer on 10/21/2024 for the Anti-lock Breaking System Module Configuration Mismatch safety recall 75B/NHTSA 24V-653. There were no warning lights on in my vehicle when it was dropped off. When the dealership attempted to apply the safety recall it caused something in the ABS module to fail, and they then said I needed a new ABS module that will cost $500-$700 to replace. This failure has disabled traction control, antilock braking, and auto start/stop. The dealer said they did not have the ABS module and had no ETA as to when it would be in stock. The ABS module has been out of stock nationally for months with no estimated time of availability. Now, there are warning lamps and messages for the ABS and Traction Control. Now, I am unsure if the vehicle is safe to drive in adverse conditions where ABS and traction control would likely be needed. At the very least, a major part like an ABS Module should be available for a fairly late model vehicle. This defect "repair" has obviously caused the ABS Module failure. The dealer tried to say there was already something wrong with the ABS Module before the repairs were attempted, but neither I nor they noted any warning lamps or messages before the repairs were attempted. If the module had already failed but did not produce any warnings, that sounds like another defect that they should be required to repair.

Corrective Action:

I took my 2019 Ram 1500 to a Ram dealer on 10/21/2024 for the Anti-lock Breaking System Module Configuration Mismatch safety recall 75B/NHTSA 24V-653. There were no warning lights on in my vehicle when it was dropped off. When the dealership attempted to apply the safety recall it caused something in the ABS module to fail, and they then said I needed a new ABS module that will cost $500-$700 to replace. This failure has disabled traction control, antilock braking, and auto start/stop. The dealer said they did not have the ABS module and had no ETA as to when it would be in stock. The ABS module has been out of stock nationally for months with no estimated time of availability. Now, there are warning lamps and messages for the ABS and Traction Control. Now, I am unsure if the vehicle is safe to drive in adverse conditions where ABS and traction control would likely be needed. At the very least, a major part like an ABS Module should be available for a fairly late model vehicle. This defect "repair" has obviously caused the ABS Module failure. The dealer tried to say there was already something wrong with the ABS Module before the repairs were attempted, but neither I nor they noted any warning lamps or messages before the repairs were attempted. If the module had already failed but did not produce any warnings, that sounds like another defect that they should be required to repair.

Additional Notes:

I took my 2019 Ram 1500 to a Ram dealer on 10/21/2024 for the Anti-lock Breaking System Module Configuration Mismatch safety recall 75B/NHTSA 24V-653. There were no warning lights on in my vehicle when it was dropped off. When the dealership attempted to apply the safety recall it caused something in the ABS module to fail, and they then said I needed a new ABS module that will cost $500-$700 to replace. This failure has disabled traction control, antilock braking, and auto start/stop. The dealer said they did not have the ABS module and had no ETA as to when it would be in stock. The ABS module has been out of stock nationally for months with no estimated time of availability. Now, there are warning lamps and messages for the ABS and Traction Control. Now, I am unsure if the vehicle is safe to drive in adverse conditions where ABS and traction control would likely be needed. At the very least, a major part like an ABS Module should be available for a fairly late model vehicle. This defect "repair" has obviously caused the ABS Module failure. The dealer tried to say there was already something wrong with the ABS Module before the repairs were attempted, but neither I nor they noted any warning lamps or messages before the repairs were attempted. If the module had already failed but did not produce any warnings, that sounds like another defect that they should be required to repair.

Manufacturer: RAM
Mfg Campaign: 11646971
Notice Date: Mar 7, 2025
Recall Date: Mar 7, 2025
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