RAM 1500 2019

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
50
Recalls

Complaints & Recalls

1.8K Complaints 50 Recalls

Official Safety Recalls - Important!

50 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V298000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 8, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 08C
Notice Date: May 27, 2025
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V653000 SAFETY RECALL
1M Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
Driving with a disabled electronic stability control system can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 75B
Notice Date: Sep 26, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V411000 SAFETY RECALL
80.6K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 66A
Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V406000 SAFETY RECALL
138.6K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z46
Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V580000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Potential Risk:
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W67
Notice Date: Nov 12, 2020
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V513000 SAFETY RECALL
160.2K Vehicles Affected
Recall Date: Aug 27, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.

Potential Risk:
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W63
Notice Date: Sep 10, 2020
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V208000 SAFETY RECALL
425.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W25
Notice Date: Apr 27, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V080000 SAFETY RECALL
11 Vehicles Affected
Recall Date: Feb 13, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.

Potential Risk:
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W06
Notice Date: Mar 10, 2020
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V887000 SAFETY RECALL
34 Vehicles Affected
Recall Date: Dec 12, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Without a warning indicator, the driver will be unaware if low tire pressure occurs, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the TPMS sensor, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VE1
Notice Date: Jan 9, 2020
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V812000 SAFETY RECALL
193 Vehicles Affected
Recall Date: Nov 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.

Potential Risk:
An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB8
Notice Date: Dec 12, 2019
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V757000 SAFETY RECALL
108K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:
Combustion in the intake manifold can increase the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB1
Notice Date: Apr 16, 2020
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19E059000 SAFETY RECALL
648 Vehicles Affected
Recall Date: Aug 27, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.

Potential Risk:
Contact with the fuel tank may cause a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the bed step, free of charge. The recall began September 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V93.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V93
Notice Date: Sep 26, 2019
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V556000 SAFETY RECALL
237 Vehicles Affected
Recall Date: Jul 26, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Potential Risk:
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V83
Notice Date: Aug 8, 2019
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V448000 SAFETY RECALL
27 Vehicles Affected
Recall Date: Jun 13, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V67
Notice Date: Jun 27, 2019
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V407000 SAFETY RECALL
296K Vehicles Affected
Recall Date: May 31, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.

Potential Risk:
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V61, V71
Notice Date: Jun 20, 2019
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V324000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Apr 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.

Potential Risk:
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V48
Notice Date: Jun 13, 2019
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V201000 SAFETY RECALL
52 Vehicles Affected
Recall Date: Mar 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.

Potential Risk:
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V29
Notice Date: Apr 5, 2019
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V142000 SAFETY RECALL
33 Vehicles Affected
Recall Date: Feb 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.

Potential Risk:
If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
FREE Recall Solution:
FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. The Chrysler number for this recall is V17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V17
Notice Date: Mar 15, 2019
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V067000 SAFETY RECALL
193.8K Vehicles Affected
Recall Date: Feb 5, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.

Potential Risk:
If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V07
Notice Date: Feb 25, 2019
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V051000 SAFETY RECALL
15 Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."

Potential Risk:
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V12
Notice Date: Mar 7, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V020000 SAFETY RECALL
159.7K Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.

Potential Risk:
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V04
Notice Date: Feb 11, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V822000 SAFETY RECALL
23 Vehicles Affected
Recall Date: Nov 20, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.

Potential Risk:
If the sensor cannot identify that the seat is in the full-forward position and adjust the frontal air bag deployment accordingly, there would be an increased the risk of a injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will inspect the passenger seat track position sensor bracket, replacing it as necessary, free of charge. The recall began December 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: UB7
Notice Date: Dec 20, 2018
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V556000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Aug 23, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.

Potential Risk:
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U88
Notice Date: Sep 26, 2018
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11276895 Other
Oct 29, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

DURING NORMAL DRIVING OF VEHICLE WHEN COMING TO A COMPLETE STOP, RELEASING THE BRAKE WITHOUT APPLYING ANY GAS WILL PRODUCE A "BUMP" OR A SLIGHT "JERKING" FORWARD. THIS DOES NOT HAPPEN EVERY TIME BUT HAS BEEN HAPPING SINCE PURCHASE OF THE VEHICLE. I HAVE TAKEN THE VEHICLE IN MANY TIMES TO REMEDY THE SITUATION THAT INCLUDED, UPDATING OF SOFTWARE AS WELL AS THE REPLACEMENT OF THE ENTIRE TRANSMISSION WHICH STILL HAS HAD NO EFFECT. THERE ARE NUMEROUS CUSTOMERS THAT HAVE DOCUMENTED THIS VERY ISSUE WITH THE RAM PRODUCT THAT INCLUDE MANY YEARS/MODELS HOWEVER IT SEEMS THAT THIS VERY ISSUE HAS NOT BEEN RESOLVED NOR DOES IT SEEM LIKE IT WILL BE RESOLVED ANY TIME SOON. MANUFACTURE REFUSED BUY BACK OR TRADE IN FOR UNKNOWN REASONS.

Corrective Action:

DURING NORMAL DRIVING OF VEHICLE WHEN COMING TO A COMPLETE STOP, RELEASING THE BRAKE WITHOUT APPLYING ANY GAS WILL PRODUCE A "BUMP" OR A SLIGHT "JERKING" FORWARD. THIS DOES NOT HAPPEN EVERY TIME BUT HAS BEEN HAPPING SINCE PURCHASE OF THE VEHICLE. I HAVE TAKEN THE VEHICLE IN MANY TIMES TO REMEDY THE SITUATION THAT INCLUDED, UPDATING OF SOFTWARE AS WELL AS THE REPLACEMENT OF THE ENTIRE TRANSMISSION WHICH STILL HAS HAD NO EFFECT. THERE ARE NUMEROUS CUSTOMERS THAT HAVE DOCUMENTED THIS VERY ISSUE WITH THE RAM PRODUCT THAT INCLUDE MANY YEARS/MODELS HOWEVER IT SEEMS THAT THIS VERY ISSUE HAS NOT BEEN RESOLVED NOR DOES IT SEEM LIKE IT WILL BE RESOLVED ANY TIME SOON. MANUFACTURE REFUSED BUY BACK OR TRADE IN FOR UNKNOWN REASONS.

Additional Notes:

DURING NORMAL DRIVING OF VEHICLE WHEN COMING TO A COMPLETE STOP, RELEASING THE BRAKE WITHOUT APPLYING ANY GAS WILL PRODUCE A "BUMP" OR A SLIGHT "JERKING" FORWARD. THIS DOES NOT HAPPEN EVERY TIME BUT HAS BEEN HAPPING SINCE PURCHASE OF THE VEHICLE. I HAVE TAKEN THE VEHICLE IN MANY TIMES TO REMEDY THE SITUATION THAT INCLUDED, UPDATING OF SOFTWARE AS WELL AS THE REPLACEMENT OF THE ENTIRE TRANSMISSION WHICH STILL HAS HAD NO EFFECT. THERE ARE NUMEROUS CUSTOMERS THAT HAVE DOCUMENTED THIS VERY ISSUE WITH THE RAM PRODUCT THAT INCLUDE MANY YEARS/MODELS HOWEVER IT SEEMS THAT THIS VERY ISSUE HAS NOT BEEN RESOLVED NOR DOES IT SEEM LIKE IT WILL BE RESOLVED ANY TIME SOON. MANUFACTURE REFUSED BUY BACK OR TRADE IN FOR UNKNOWN REASONS.

Manufacturer: RAM
Mfg Campaign: 11276895
Notice Date: Oct 29, 2019
Recall Date: Oct 29, 2019
Chrysler (fca Us, Llc)
Campaign: 11269546 Other
Oct 19, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

DRIVER'S VISOR BROKE WHILE DRIVING, IT FELL INTO THE VISION PATH DANGLING BY THE POWER CABLES. UPON INSPECTION ONLY PLASTIC HOLDS THE METAL ROD IN PLACE, NO GROMMET OR SNAP WASHER IS USED AT THE END OF THE ROD TO SECURE IT IN THE CEILING MOUNT; THE ROD THAT EXTENDS INTO THE BASE IS FREE TO FALL OUT ONCE THE PLASTIC BREAKS. VISOR DOES NOT FREE FALL TO FLOOR, BUT REMAINS SWINGING IN FRONT OF DRIVER, RESULTING IN SEVERE DISTRACTION AND HAVING TO FIGHT TO BREAK THE WIRING FREE TO REMOVE IT QUICKLY. PLASTIC BROKE DURING NORMAL USE SWINGING THE VISOR NORMALLY, POSSIBLY BINDING IN THE MOUNT LED TO THIS, AS THE PLASTIC REMAINING DOES NOT EASILY SWIVEL. PICTURES OF MOUNT AND VISOR ROD ATTACHED.

Corrective Action:

DRIVER'S VISOR BROKE WHILE DRIVING, IT FELL INTO THE VISION PATH DANGLING BY THE POWER CABLES. UPON INSPECTION ONLY PLASTIC HOLDS THE METAL ROD IN PLACE, NO GROMMET OR SNAP WASHER IS USED AT THE END OF THE ROD TO SECURE IT IN THE CEILING MOUNT; THE ROD THAT EXTENDS INTO THE BASE IS FREE TO FALL OUT ONCE THE PLASTIC BREAKS. VISOR DOES NOT FREE FALL TO FLOOR, BUT REMAINS SWINGING IN FRONT OF DRIVER, RESULTING IN SEVERE DISTRACTION AND HAVING TO FIGHT TO BREAK THE WIRING FREE TO REMOVE IT QUICKLY. PLASTIC BROKE DURING NORMAL USE SWINGING THE VISOR NORMALLY, POSSIBLY BINDING IN THE MOUNT LED TO THIS, AS THE PLASTIC REMAINING DOES NOT EASILY SWIVEL. PICTURES OF MOUNT AND VISOR ROD ATTACHED.

Additional Notes:

DRIVER'S VISOR BROKE WHILE DRIVING, IT FELL INTO THE VISION PATH DANGLING BY THE POWER CABLES. UPON INSPECTION ONLY PLASTIC HOLDS THE METAL ROD IN PLACE, NO GROMMET OR SNAP WASHER IS USED AT THE END OF THE ROD TO SECURE IT IN THE CEILING MOUNT; THE ROD THAT EXTENDS INTO THE BASE IS FREE TO FALL OUT ONCE THE PLASTIC BREAKS. VISOR DOES NOT FREE FALL TO FLOOR, BUT REMAINS SWINGING IN FRONT OF DRIVER, RESULTING IN SEVERE DISTRACTION AND HAVING TO FIGHT TO BREAK THE WIRING FREE TO REMOVE IT QUICKLY. PLASTIC BROKE DURING NORMAL USE SWINGING THE VISOR NORMALLY, POSSIBLY BINDING IN THE MOUNT LED TO THIS, AS THE PLASTIC REMAINING DOES NOT EASILY SWIVEL. PICTURES OF MOUNT AND VISOR ROD ATTACHED.

Manufacturer: RAM
Mfg Campaign: 11269546
Notice Date: Oct 19, 2019
Recall Date: Oct 19, 2019
Chrysler (fca Us, Llc)
Campaign: 11269220 Other
Oct 17, 2019
Defect Description:

STEERING

Potential Consequences:

LOST POWER STEERING WHILE BACKING UP A CAMPER TRAILER

Corrective Action:

LOST POWER STEERING WHILE BACKING UP A CAMPER TRAILER

Additional Notes:

LOST POWER STEERING WHILE BACKING UP A CAMPER TRAILER

Manufacturer: RAM
Mfg Campaign: 11269220
Notice Date: Oct 17, 2019
Recall Date: Oct 17, 2019
Chrysler (fca Us, Llc)
Campaign: 11267830 Other
Oct 11, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

#1 COMPLAINT- THE PANORAMIC SUNROOF SOUNDS LIKE IT ISN'T FULLY SHUT WHEN AT HIGHER SPEEDS (80+) AND WHENEVER THERE ARE CROSSWINDS. I TOOK IT TO THE DEALER AND THEY SAID THEY CURRENTLY HAVE THREE OTHER CUSTOMERS WITH THE SAME COMPLAINT AND THAT THERE WASN'T A FIX CURRENTLY. #2 COMPLAINT- A CLIP TO THE SLIDING REAR WINDOW TO THE BED OF THE TRUCK (PICTURE PROVIDED) HAS BROKEN TWICE BY JUST OPENING UP THE WINDOW FROM THE DRIVERS SEAT. TOOK IT TO THE DEALER THE FIRST TIME AND IT WAS FIXED. NOT EVEN A WEEK LATER, THE SAME PART BROKE A SECOND TIME. WILL BE TAKING IT BACK INTO THE DEALER SOON. #3 COMPLAINT- THERE'S A CLUNKING NOISE COMING FROM THE FRONT LEFT SUSPENSION AREA WHEN CERTAIN SIZED BUMPS OR HOLES ARE HIT WHILE DRIVING AT LOWER SPEEDS. I TOOK IT INTO THE DEALER AND THEY SAID THAT'S A KNOW PROBLEM, BUT THAT THERE WASN'T A FIX CURRENTLY.

Corrective Action:

#1 COMPLAINT- THE PANORAMIC SUNROOF SOUNDS LIKE IT ISN'T FULLY SHUT WHEN AT HIGHER SPEEDS (80+) AND WHENEVER THERE ARE CROSSWINDS. I TOOK IT TO THE DEALER AND THEY SAID THEY CURRENTLY HAVE THREE OTHER CUSTOMERS WITH THE SAME COMPLAINT AND THAT THERE WASN'T A FIX CURRENTLY. #2 COMPLAINT- A CLIP TO THE SLIDING REAR WINDOW TO THE BED OF THE TRUCK (PICTURE PROVIDED) HAS BROKEN TWICE BY JUST OPENING UP THE WINDOW FROM THE DRIVERS SEAT. TOOK IT TO THE DEALER THE FIRST TIME AND IT WAS FIXED. NOT EVEN A WEEK LATER, THE SAME PART BROKE A SECOND TIME. WILL BE TAKING IT BACK INTO THE DEALER SOON. #3 COMPLAINT- THERE'S A CLUNKING NOISE COMING FROM THE FRONT LEFT SUSPENSION AREA WHEN CERTAIN SIZED BUMPS OR HOLES ARE HIT WHILE DRIVING AT LOWER SPEEDS. I TOOK IT INTO THE DEALER AND THEY SAID THAT'S A KNOW PROBLEM, BUT THAT THERE WASN'T A FIX CURRENTLY.

Additional Notes:

#1 COMPLAINT- THE PANORAMIC SUNROOF SOUNDS LIKE IT ISN'T FULLY SHUT WHEN AT HIGHER SPEEDS (80+) AND WHENEVER THERE ARE CROSSWINDS. I TOOK IT TO THE DEALER AND THEY SAID THEY CURRENTLY HAVE THREE OTHER CUSTOMERS WITH THE SAME COMPLAINT AND THAT THERE WASN'T A FIX CURRENTLY. #2 COMPLAINT- A CLIP TO THE SLIDING REAR WINDOW TO THE BED OF THE TRUCK (PICTURE PROVIDED) HAS BROKEN TWICE BY JUST OPENING UP THE WINDOW FROM THE DRIVERS SEAT. TOOK IT TO THE DEALER THE FIRST TIME AND IT WAS FIXED. NOT EVEN A WEEK LATER, THE SAME PART BROKE A SECOND TIME. WILL BE TAKING IT BACK INTO THE DEALER SOON. #3 COMPLAINT- THERE'S A CLUNKING NOISE COMING FROM THE FRONT LEFT SUSPENSION AREA WHEN CERTAIN SIZED BUMPS OR HOLES ARE HIT WHILE DRIVING AT LOWER SPEEDS. I TOOK IT INTO THE DEALER AND THEY SAID THAT'S A KNOW PROBLEM, BUT THAT THERE WASN'T A FIX CURRENTLY.

Manufacturer: RAM
Mfg Campaign: 11267830
Notice Date: Oct 11, 2019
Recall Date: Oct 11, 2019
Chrysler (fca Us, Llc)
Campaign: 11267830 Other
Oct 11, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

#1 COMPLAINT- THE PANORAMIC SUNROOF SOUNDS LIKE IT ISN'T FULLY SHUT WHEN AT HIGHER SPEEDS (80+) AND WHENEVER THERE ARE CROSSWINDS. I TOOK IT TO THE DEALER AND THEY SAID THEY CURRENTLY HAVE THREE OTHER CUSTOMERS WITH THE SAME COMPLAINT AND THAT THERE WASN'T A FIX CURRENTLY. #2 COMPLAINT- A CLIP TO THE SLIDING REAR WINDOW TO THE BED OF THE TRUCK (PICTURE PROVIDED) HAS BROKEN TWICE BY JUST OPENING UP THE WINDOW FROM THE DRIVERS SEAT. TOOK IT TO THE DEALER THE FIRST TIME AND IT WAS FIXED. NOT EVEN A WEEK LATER, THE SAME PART BROKE A SECOND TIME. WILL BE TAKING IT BACK INTO THE DEALER SOON. #3 COMPLAINT- THERE'S A CLUNKING NOISE COMING FROM THE FRONT LEFT SUSPENSION AREA WHEN CERTAIN SIZED BUMPS OR HOLES ARE HIT WHILE DRIVING AT LOWER SPEEDS. I TOOK IT INTO THE DEALER AND THEY SAID THAT'S A KNOW PROBLEM, BUT THAT THERE WASN'T A FIX CURRENTLY.

Corrective Action:

#1 COMPLAINT- THE PANORAMIC SUNROOF SOUNDS LIKE IT ISN'T FULLY SHUT WHEN AT HIGHER SPEEDS (80+) AND WHENEVER THERE ARE CROSSWINDS. I TOOK IT TO THE DEALER AND THEY SAID THEY CURRENTLY HAVE THREE OTHER CUSTOMERS WITH THE SAME COMPLAINT AND THAT THERE WASN'T A FIX CURRENTLY. #2 COMPLAINT- A CLIP TO THE SLIDING REAR WINDOW TO THE BED OF THE TRUCK (PICTURE PROVIDED) HAS BROKEN TWICE BY JUST OPENING UP THE WINDOW FROM THE DRIVERS SEAT. TOOK IT TO THE DEALER THE FIRST TIME AND IT WAS FIXED. NOT EVEN A WEEK LATER, THE SAME PART BROKE A SECOND TIME. WILL BE TAKING IT BACK INTO THE DEALER SOON. #3 COMPLAINT- THERE'S A CLUNKING NOISE COMING FROM THE FRONT LEFT SUSPENSION AREA WHEN CERTAIN SIZED BUMPS OR HOLES ARE HIT WHILE DRIVING AT LOWER SPEEDS. I TOOK IT INTO THE DEALER AND THEY SAID THAT'S A KNOW PROBLEM, BUT THAT THERE WASN'T A FIX CURRENTLY.

Additional Notes:

#1 COMPLAINT- THE PANORAMIC SUNROOF SOUNDS LIKE IT ISN'T FULLY SHUT WHEN AT HIGHER SPEEDS (80+) AND WHENEVER THERE ARE CROSSWINDS. I TOOK IT TO THE DEALER AND THEY SAID THEY CURRENTLY HAVE THREE OTHER CUSTOMERS WITH THE SAME COMPLAINT AND THAT THERE WASN'T A FIX CURRENTLY. #2 COMPLAINT- A CLIP TO THE SLIDING REAR WINDOW TO THE BED OF THE TRUCK (PICTURE PROVIDED) HAS BROKEN TWICE BY JUST OPENING UP THE WINDOW FROM THE DRIVERS SEAT. TOOK IT TO THE DEALER THE FIRST TIME AND IT WAS FIXED. NOT EVEN A WEEK LATER, THE SAME PART BROKE A SECOND TIME. WILL BE TAKING IT BACK INTO THE DEALER SOON. #3 COMPLAINT- THERE'S A CLUNKING NOISE COMING FROM THE FRONT LEFT SUSPENSION AREA WHEN CERTAIN SIZED BUMPS OR HOLES ARE HIT WHILE DRIVING AT LOWER SPEEDS. I TOOK IT INTO THE DEALER AND THEY SAID THAT'S A KNOW PROBLEM, BUT THAT THERE WASN'T A FIX CURRENTLY.

Manufacturer: RAM
Mfg Campaign: 11267830
Notice Date: Oct 11, 2019
Recall Date: Oct 11, 2019
Chrysler (fca Us, Llc)
Campaign: 11267931 Other
Oct 11, 2019
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONSUMER OWNS A 2019 RAM 1500. WHILE STARTING THE VEHICLE, THE CONSUMER HEARD AN ABNORMAL TICKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER DODGE JEEP RAM OF TULSA (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114, 405-749-1111) WHERE IT WAS DIAGNOSED THAT THE MANIFOLD EXHAUST BOLTS WERE CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 103,000. *BF VEHICLE WAS REPAIRED BY ELITE AUTOMTIVE, 7317 N. CLASSEN BLVD, OLKAHOMA CITY, OK 73116 *AS

Corrective Action:

TL* THE CONSUMER OWNS A 2019 RAM 1500. WHILE STARTING THE VEHICLE, THE CONSUMER HEARD AN ABNORMAL TICKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER DODGE JEEP RAM OF TULSA (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114, 405-749-1111) WHERE IT WAS DIAGNOSED THAT THE MANIFOLD EXHAUST BOLTS WERE CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 103,000. *BF VEHICLE WAS REPAIRED BY ELITE AUTOMTIVE, 7317 N. CLASSEN BLVD, OLKAHOMA CITY, OK 73116 *AS

Additional Notes:

TL* THE CONSUMER OWNS A 2019 RAM 1500. WHILE STARTING THE VEHICLE, THE CONSUMER HEARD AN ABNORMAL TICKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER DODGE JEEP RAM OF TULSA (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114, 405-749-1111) WHERE IT WAS DIAGNOSED THAT THE MANIFOLD EXHAUST BOLTS WERE CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 103,000. *BF VEHICLE WAS REPAIRED BY ELITE AUTOMTIVE, 7317 N. CLASSEN BLVD, OLKAHOMA CITY, OK 73116 *AS

Manufacturer: RAM
Mfg Campaign: 11267931
Notice Date: Oct 11, 2019
Recall Date: Oct 11, 2019
Chrysler (fca Us, Llc)
Campaign: 11267670 Other
Oct 10, 2019
Defect Description:

STEERING

Potential Consequences:

WHILE STEERING LEFT, THE STEERING WHEEL GETS HUNG UP, AND DOES RETURN TO CENTER WITHOUT FORCING IT BACK TO CENTER.

Corrective Action:

WHILE STEERING LEFT, THE STEERING WHEEL GETS HUNG UP, AND DOES RETURN TO CENTER WITHOUT FORCING IT BACK TO CENTER.

Additional Notes:

WHILE STEERING LEFT, THE STEERING WHEEL GETS HUNG UP, AND DOES RETURN TO CENTER WITHOUT FORCING IT BACK TO CENTER.

Manufacturer: RAM
Mfg Campaign: 11267670
Notice Date: Oct 10, 2019
Recall Date: Oct 10, 2019
Chrysler (fca Us, Llc)
Campaign: 11266605 Other
Oct 6, 2019
Defect Description:

AIR BAGS

Potential Consequences:

SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD

Corrective Action:

SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD

Additional Notes:

SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD

Manufacturer: RAM
Mfg Campaign: 11266605
Notice Date: Oct 6, 2019
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Campaign: 11266605 Other
Oct 6, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD

Corrective Action:

SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD

Additional Notes:

SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD

Manufacturer: RAM
Mfg Campaign: 11266605
Notice Date: Oct 6, 2019
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Campaign: 11266605 Other
Oct 6, 2019
Defect Description:

SEATS

Potential Consequences:

SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD

Corrective Action:

SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD

Additional Notes:

SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD

Manufacturer: RAM
Mfg Campaign: 11266605
Notice Date: Oct 6, 2019
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Campaign: 11266452 Other
Oct 5, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

OUR VEHICLE HAS AN INTERMITTENT PROBLEM WITH THE BREAKS THAT SHOWED UP WITHIN A WEEK AFTER PURCHASE. IN THE FIRST MONTH OF OWNERSHIP OUR BREAKS LOCK UP WHEN BACKING UP FOR NO APPARENT REASON. TO CORRECT THE PROBLEM THE TRUCK HAS TO BE PUT BACK INTO PARK AND THEN INTO REVERSE AGAIN. THE SAFETY ISSUE IS IT HAS HAPPENED WHEN BACKING OUT OF A PARKING SPOT AND NEARLY GETTING HIT BECAUSE THE BREAKS LOCKED UP. IT HAS HAPPENED IN OUR DRIVEWAY AS WELL WITH NO OTHER CARS OR OTHER OBSTACLES NEAR. IN THE FIRST MONTH IT HAS HAPPENED NO LESS THAN 6 OR 7 TIMES.

Corrective Action:

OUR VEHICLE HAS AN INTERMITTENT PROBLEM WITH THE BREAKS THAT SHOWED UP WITHIN A WEEK AFTER PURCHASE. IN THE FIRST MONTH OF OWNERSHIP OUR BREAKS LOCK UP WHEN BACKING UP FOR NO APPARENT REASON. TO CORRECT THE PROBLEM THE TRUCK HAS TO BE PUT BACK INTO PARK AND THEN INTO REVERSE AGAIN. THE SAFETY ISSUE IS IT HAS HAPPENED WHEN BACKING OUT OF A PARKING SPOT AND NEARLY GETTING HIT BECAUSE THE BREAKS LOCKED UP. IT HAS HAPPENED IN OUR DRIVEWAY AS WELL WITH NO OTHER CARS OR OTHER OBSTACLES NEAR. IN THE FIRST MONTH IT HAS HAPPENED NO LESS THAN 6 OR 7 TIMES.

Additional Notes:

OUR VEHICLE HAS AN INTERMITTENT PROBLEM WITH THE BREAKS THAT SHOWED UP WITHIN A WEEK AFTER PURCHASE. IN THE FIRST MONTH OF OWNERSHIP OUR BREAKS LOCK UP WHEN BACKING UP FOR NO APPARENT REASON. TO CORRECT THE PROBLEM THE TRUCK HAS TO BE PUT BACK INTO PARK AND THEN INTO REVERSE AGAIN. THE SAFETY ISSUE IS IT HAS HAPPENED WHEN BACKING OUT OF A PARKING SPOT AND NEARLY GETTING HIT BECAUSE THE BREAKS LOCKED UP. IT HAS HAPPENED IN OUR DRIVEWAY AS WELL WITH NO OTHER CARS OR OTHER OBSTACLES NEAR. IN THE FIRST MONTH IT HAS HAPPENED NO LESS THAN 6 OR 7 TIMES.

Manufacturer: RAM
Mfg Campaign: 11266452
Notice Date: Oct 5, 2019
Recall Date: Oct 5, 2019
Chrysler (fca Us, Llc)
Campaign: 11265561 Other
Oct 2, 2019
Defect Description:

STEERING

Potential Consequences:

WHILE MAKING A SLIGHT LEFT TURN ABOUT 10 TO 11 O CLOCK STEERING WHEEL IS LOCKING UP AND HAVE TO FORCE THE WHEEL TO CENTER. VERY DANGEROUS IN THE RAIN AND I COULD ONLY IMAGINE WHAT WOULD HAPPEN IN THE WINTER TIME. I NOTICE IT MORE GETTING ON THE ON RAMP OR BACK COUNTRY ROADS WITH A SPEED RANGE FROM 20 TO 45 MPH. THE DEALER CROWN DODGE IN GREENSBORO NC SAYS THAT I NEED TO DO A 4 WHEEL ALIGNMENT TO MAKE SURE RIGHT AND THAT I HAVE TO PAY FOR BECAUSE ITS NOT COVERED UNDER WARRANTY. TRUCK HAS 12160 MILES. CODE IN THE SYSTEM FOR STEERING ANGLE SENSOR. THIS IS UNSAFE AND MY TRUCK HAS BEEN SITTING AT THE DEALERSHIP FOR WEEKS NOW WITH NO FINAL REPAIR.

Corrective Action:

WHILE MAKING A SLIGHT LEFT TURN ABOUT 10 TO 11 O CLOCK STEERING WHEEL IS LOCKING UP AND HAVE TO FORCE THE WHEEL TO CENTER. VERY DANGEROUS IN THE RAIN AND I COULD ONLY IMAGINE WHAT WOULD HAPPEN IN THE WINTER TIME. I NOTICE IT MORE GETTING ON THE ON RAMP OR BACK COUNTRY ROADS WITH A SPEED RANGE FROM 20 TO 45 MPH. THE DEALER CROWN DODGE IN GREENSBORO NC SAYS THAT I NEED TO DO A 4 WHEEL ALIGNMENT TO MAKE SURE RIGHT AND THAT I HAVE TO PAY FOR BECAUSE ITS NOT COVERED UNDER WARRANTY. TRUCK HAS 12160 MILES. CODE IN THE SYSTEM FOR STEERING ANGLE SENSOR. THIS IS UNSAFE AND MY TRUCK HAS BEEN SITTING AT THE DEALERSHIP FOR WEEKS NOW WITH NO FINAL REPAIR.

Additional Notes:

WHILE MAKING A SLIGHT LEFT TURN ABOUT 10 TO 11 O CLOCK STEERING WHEEL IS LOCKING UP AND HAVE TO FORCE THE WHEEL TO CENTER. VERY DANGEROUS IN THE RAIN AND I COULD ONLY IMAGINE WHAT WOULD HAPPEN IN THE WINTER TIME. I NOTICE IT MORE GETTING ON THE ON RAMP OR BACK COUNTRY ROADS WITH A SPEED RANGE FROM 20 TO 45 MPH. THE DEALER CROWN DODGE IN GREENSBORO NC SAYS THAT I NEED TO DO A 4 WHEEL ALIGNMENT TO MAKE SURE RIGHT AND THAT I HAVE TO PAY FOR BECAUSE ITS NOT COVERED UNDER WARRANTY. TRUCK HAS 12160 MILES. CODE IN THE SYSTEM FOR STEERING ANGLE SENSOR. THIS IS UNSAFE AND MY TRUCK HAS BEEN SITTING AT THE DEALERSHIP FOR WEEKS NOW WITH NO FINAL REPAIR.

Manufacturer: RAM
Mfg Campaign: 11265561
Notice Date: Oct 2, 2019
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Campaign: 11259040 Other
Sep 30, 2019
Defect Description:

STEERING

Potential Consequences:

STEERING WHEEL WILL STICK AND NOT RETURN TO CENTER WHEN TURNING LEFT OR VEERING LEFT AT HIGHWAY SPEEDS AND WHEN ENTERING ON RAMPS TO HIGHWAYS. THIS CAN BE A SERIOUS SAFETY ISSUE AS IT TAKES EXCESSIVE FORCE TO BRING THE WHEEL BACK TO CENTER, WHICH COULD LEAD TO OVERCOMPENSATION AND EVENTUALLY WRECKING.

Corrective Action:

STEERING WHEEL WILL STICK AND NOT RETURN TO CENTER WHEN TURNING LEFT OR VEERING LEFT AT HIGHWAY SPEEDS AND WHEN ENTERING ON RAMPS TO HIGHWAYS. THIS CAN BE A SERIOUS SAFETY ISSUE AS IT TAKES EXCESSIVE FORCE TO BRING THE WHEEL BACK TO CENTER, WHICH COULD LEAD TO OVERCOMPENSATION AND EVENTUALLY WRECKING.

Additional Notes:

STEERING WHEEL WILL STICK AND NOT RETURN TO CENTER WHEN TURNING LEFT OR VEERING LEFT AT HIGHWAY SPEEDS AND WHEN ENTERING ON RAMPS TO HIGHWAYS. THIS CAN BE A SERIOUS SAFETY ISSUE AS IT TAKES EXCESSIVE FORCE TO BRING THE WHEEL BACK TO CENTER, WHICH COULD LEAD TO OVERCOMPENSATION AND EVENTUALLY WRECKING.

Manufacturer: RAM
Mfg Campaign: 11259040
Notice Date: Sep 30, 2019
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Campaign: 11258255 Other
Sep 26, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WHILE A/C IS ON AND VENT DIRECTION IS SET TO FRONT, COLD AIR ALSO BLOWS OUT OF THE DEFROST VENT AND FOGS PART OF THE WINDSHIELD

Corrective Action:

WHILE A/C IS ON AND VENT DIRECTION IS SET TO FRONT, COLD AIR ALSO BLOWS OUT OF THE DEFROST VENT AND FOGS PART OF THE WINDSHIELD

Additional Notes:

WHILE A/C IS ON AND VENT DIRECTION IS SET TO FRONT, COLD AIR ALSO BLOWS OUT OF THE DEFROST VENT AND FOGS PART OF THE WINDSHIELD

Manufacturer: RAM
Mfg Campaign: 11258255
Notice Date: Sep 26, 2019
Recall Date: Sep 26, 2019
Chrysler (fca Us, Llc)
Campaign: 11257984 Other
Sep 25, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WHEN TURNING ON THE DEFROST IN THE MORNING THE DRIVER SIDE WINDSHIELD BECOMES COMPLETELY OBSTRUCTED BY FOG WHILE THE PASSENGER SIDE IS CLEAR. TYPICALLY TAKES 15 MINUTES BEFORE THE WINDSHIELD WILL CLEAR. THIS IS OCCURRING IN FLORIDA DURING THE MORNINGS. IT HAS OCCURRED WHILE DRIVING AND WHILE SITTING IN THE DRIVEWAY.

Corrective Action:

WHEN TURNING ON THE DEFROST IN THE MORNING THE DRIVER SIDE WINDSHIELD BECOMES COMPLETELY OBSTRUCTED BY FOG WHILE THE PASSENGER SIDE IS CLEAR. TYPICALLY TAKES 15 MINUTES BEFORE THE WINDSHIELD WILL CLEAR. THIS IS OCCURRING IN FLORIDA DURING THE MORNINGS. IT HAS OCCURRED WHILE DRIVING AND WHILE SITTING IN THE DRIVEWAY.

Additional Notes:

WHEN TURNING ON THE DEFROST IN THE MORNING THE DRIVER SIDE WINDSHIELD BECOMES COMPLETELY OBSTRUCTED BY FOG WHILE THE PASSENGER SIDE IS CLEAR. TYPICALLY TAKES 15 MINUTES BEFORE THE WINDSHIELD WILL CLEAR. THIS IS OCCURRING IN FLORIDA DURING THE MORNINGS. IT HAS OCCURRED WHILE DRIVING AND WHILE SITTING IN THE DRIVEWAY.

Manufacturer: RAM
Mfg Campaign: 11257984
Notice Date: Sep 25, 2019
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Campaign: 11257602 Other
Sep 24, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WITH THE HVAC SYSTEM SET TO DASH VENTS, AIR IS ALLOWED TO BLOW THROUGH THE DEFROST VENTS CAUSING FOGGING ON THE WINDSHIELD, MANY MORNINGS THIS FOGGING IS SEVERE AND IMPEDES MY ABILITY TO VIEW OTHER CARS/PEDESTRIANS ON THE ROAD. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN DEC '18. TO DATE RAM HAS NOT ISSUED A RECALL, OR SERVICE BULLETIN FOR THIS. MANY OTHER 2019 RAM 1500 OWNERS ARE EXPERIENCING THE SAME ISSUE.

Corrective Action:

WITH THE HVAC SYSTEM SET TO DASH VENTS, AIR IS ALLOWED TO BLOW THROUGH THE DEFROST VENTS CAUSING FOGGING ON THE WINDSHIELD, MANY MORNINGS THIS FOGGING IS SEVERE AND IMPEDES MY ABILITY TO VIEW OTHER CARS/PEDESTRIANS ON THE ROAD. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN DEC '18. TO DATE RAM HAS NOT ISSUED A RECALL, OR SERVICE BULLETIN FOR THIS. MANY OTHER 2019 RAM 1500 OWNERS ARE EXPERIENCING THE SAME ISSUE.

Additional Notes:

WITH THE HVAC SYSTEM SET TO DASH VENTS, AIR IS ALLOWED TO BLOW THROUGH THE DEFROST VENTS CAUSING FOGGING ON THE WINDSHIELD, MANY MORNINGS THIS FOGGING IS SEVERE AND IMPEDES MY ABILITY TO VIEW OTHER CARS/PEDESTRIANS ON THE ROAD. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN DEC '18. TO DATE RAM HAS NOT ISSUED A RECALL, OR SERVICE BULLETIN FOR THIS. MANY OTHER 2019 RAM 1500 OWNERS ARE EXPERIENCING THE SAME ISSUE.

Manufacturer: RAM
Mfg Campaign: 11257602
Notice Date: Sep 24, 2019
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Campaign: 11257566 Other
Sep 23, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

CONSTANT FLOW OF COLD AIR TO WINDSHIELD IN ALL AIR MODES. CAUSES FOGGING OF WINDSHIELD AT NIGHT AND DECREASES ABILITY TO SAFELY SEE AT TIMES.

Corrective Action:

CONSTANT FLOW OF COLD AIR TO WINDSHIELD IN ALL AIR MODES. CAUSES FOGGING OF WINDSHIELD AT NIGHT AND DECREASES ABILITY TO SAFELY SEE AT TIMES.

Additional Notes:

CONSTANT FLOW OF COLD AIR TO WINDSHIELD IN ALL AIR MODES. CAUSES FOGGING OF WINDSHIELD AT NIGHT AND DECREASES ABILITY TO SAFELY SEE AT TIMES.

Manufacturer: RAM
Mfg Campaign: 11257566
Notice Date: Sep 23, 2019
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Campaign: 11257579 Other
Sep 23, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

SEVERAL TIMES THE VEHICLE BRAKES HARD (AS IN LOCKS UP THE BRAKES) WHEN BACKING UP AND AUTO BRAKING IS ENABLED, BUT NOTHING IS THERE. SAME THING WHEN DRIVING FORWARD, FORWARD COLLISION WARNING AUTO BRAKES WHEN NOTHING AT ALL IS THERE, ALMOST RESULTING IN BEING REAR ENDED AT LEAST TWICE BEFORE I TURNED IT OFF.. AT LEAST I AM ABLE TO TURN IT OFF. I KEPT THE WARNING ON, AND IT GOES OFF ALL THE TIME WHEN I CROSS SPEED BUMPS OR SHADOWS FROM OVERPASSES. THIS IS EXTREMELY DANGEROUS AND CONTINUES AFTER TSBS THAT ARE SUPPOSED TO ADDRESS. ANOTHER KNOWN ISSUE THAT RAM ISNT ADDRESSING PUBLICLY IS BRAKE SQUEALING - THERE IS AN INTERNAL MEMO ABOUT IT, BUT DEALERSHIPS ARE NOT ADDRESSING IT - IT HAPPENS WHEN YOU BREAK LIGHTLY TO SLOW DOWN BETWEEN 70-40 MPH, BUT THEY CAN NEVER SEEM TO REPRODUCE IT AT THE DEALER. I OPENED A CASE WITH RAM AND THEY HAVE DONE ANYTHING OTHER THAN WHAT THE DEALER DID...I AM MOST WORRIED ABOUT THE SAFETY FEATURES CAUSING AN ACCIDENT, PLEASE HELP! LATEST DATE THE FRONT COLLISION WARNING ACTIVATED WHEN NOTHING WAS THERE WAS TODAY. IT HAPPENS ALL THE TIME.

Corrective Action:

SEVERAL TIMES THE VEHICLE BRAKES HARD (AS IN LOCKS UP THE BRAKES) WHEN BACKING UP AND AUTO BRAKING IS ENABLED, BUT NOTHING IS THERE. SAME THING WHEN DRIVING FORWARD, FORWARD COLLISION WARNING AUTO BRAKES WHEN NOTHING AT ALL IS THERE, ALMOST RESULTING IN BEING REAR ENDED AT LEAST TWICE BEFORE I TURNED IT OFF.. AT LEAST I AM ABLE TO TURN IT OFF. I KEPT THE WARNING ON, AND IT GOES OFF ALL THE TIME WHEN I CROSS SPEED BUMPS OR SHADOWS FROM OVERPASSES. THIS IS EXTREMELY DANGEROUS AND CONTINUES AFTER TSBS THAT ARE SUPPOSED TO ADDRESS. ANOTHER KNOWN ISSUE THAT RAM ISNT ADDRESSING PUBLICLY IS BRAKE SQUEALING - THERE IS AN INTERNAL MEMO ABOUT IT, BUT DEALERSHIPS ARE NOT ADDRESSING IT - IT HAPPENS WHEN YOU BREAK LIGHTLY TO SLOW DOWN BETWEEN 70-40 MPH, BUT THEY CAN NEVER SEEM TO REPRODUCE IT AT THE DEALER. I OPENED A CASE WITH RAM AND THEY HAVE DONE ANYTHING OTHER THAN WHAT THE DEALER DID...I AM MOST WORRIED ABOUT THE SAFETY FEATURES CAUSING AN ACCIDENT, PLEASE HELP! LATEST DATE THE FRONT COLLISION WARNING ACTIVATED WHEN NOTHING WAS THERE WAS TODAY. IT HAPPENS ALL THE TIME.

Additional Notes:

SEVERAL TIMES THE VEHICLE BRAKES HARD (AS IN LOCKS UP THE BRAKES) WHEN BACKING UP AND AUTO BRAKING IS ENABLED, BUT NOTHING IS THERE. SAME THING WHEN DRIVING FORWARD, FORWARD COLLISION WARNING AUTO BRAKES WHEN NOTHING AT ALL IS THERE, ALMOST RESULTING IN BEING REAR ENDED AT LEAST TWICE BEFORE I TURNED IT OFF.. AT LEAST I AM ABLE TO TURN IT OFF. I KEPT THE WARNING ON, AND IT GOES OFF ALL THE TIME WHEN I CROSS SPEED BUMPS OR SHADOWS FROM OVERPASSES. THIS IS EXTREMELY DANGEROUS AND CONTINUES AFTER TSBS THAT ARE SUPPOSED TO ADDRESS. ANOTHER KNOWN ISSUE THAT RAM ISNT ADDRESSING PUBLICLY IS BRAKE SQUEALING - THERE IS AN INTERNAL MEMO ABOUT IT, BUT DEALERSHIPS ARE NOT ADDRESSING IT - IT HAPPENS WHEN YOU BREAK LIGHTLY TO SLOW DOWN BETWEEN 70-40 MPH, BUT THEY CAN NEVER SEEM TO REPRODUCE IT AT THE DEALER. I OPENED A CASE WITH RAM AND THEY HAVE DONE ANYTHING OTHER THAN WHAT THE DEALER DID...I AM MOST WORRIED ABOUT THE SAFETY FEATURES CAUSING AN ACCIDENT, PLEASE HELP! LATEST DATE THE FRONT COLLISION WARNING ACTIVATED WHEN NOTHING WAS THERE WAS TODAY. IT HAPPENS ALL THE TIME.

Manufacturer: RAM
Mfg Campaign: 11257579
Notice Date: Sep 23, 2019
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Campaign: 11257579 Other
Sep 23, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

SEVERAL TIMES THE VEHICLE BRAKES HARD (AS IN LOCKS UP THE BRAKES) WHEN BACKING UP AND AUTO BRAKING IS ENABLED, BUT NOTHING IS THERE. SAME THING WHEN DRIVING FORWARD, FORWARD COLLISION WARNING AUTO BRAKES WHEN NOTHING AT ALL IS THERE, ALMOST RESULTING IN BEING REAR ENDED AT LEAST TWICE BEFORE I TURNED IT OFF.. AT LEAST I AM ABLE TO TURN IT OFF. I KEPT THE WARNING ON, AND IT GOES OFF ALL THE TIME WHEN I CROSS SPEED BUMPS OR SHADOWS FROM OVERPASSES. THIS IS EXTREMELY DANGEROUS AND CONTINUES AFTER TSBS THAT ARE SUPPOSED TO ADDRESS. ANOTHER KNOWN ISSUE THAT RAM ISNT ADDRESSING PUBLICLY IS BRAKE SQUEALING - THERE IS AN INTERNAL MEMO ABOUT IT, BUT DEALERSHIPS ARE NOT ADDRESSING IT - IT HAPPENS WHEN YOU BREAK LIGHTLY TO SLOW DOWN BETWEEN 70-40 MPH, BUT THEY CAN NEVER SEEM TO REPRODUCE IT AT THE DEALER. I OPENED A CASE WITH RAM AND THEY HAVE DONE ANYTHING OTHER THAN WHAT THE DEALER DID...I AM MOST WORRIED ABOUT THE SAFETY FEATURES CAUSING AN ACCIDENT, PLEASE HELP! LATEST DATE THE FRONT COLLISION WARNING ACTIVATED WHEN NOTHING WAS THERE WAS TODAY. IT HAPPENS ALL THE TIME.

Corrective Action:

SEVERAL TIMES THE VEHICLE BRAKES HARD (AS IN LOCKS UP THE BRAKES) WHEN BACKING UP AND AUTO BRAKING IS ENABLED, BUT NOTHING IS THERE. SAME THING WHEN DRIVING FORWARD, FORWARD COLLISION WARNING AUTO BRAKES WHEN NOTHING AT ALL IS THERE, ALMOST RESULTING IN BEING REAR ENDED AT LEAST TWICE BEFORE I TURNED IT OFF.. AT LEAST I AM ABLE TO TURN IT OFF. I KEPT THE WARNING ON, AND IT GOES OFF ALL THE TIME WHEN I CROSS SPEED BUMPS OR SHADOWS FROM OVERPASSES. THIS IS EXTREMELY DANGEROUS AND CONTINUES AFTER TSBS THAT ARE SUPPOSED TO ADDRESS. ANOTHER KNOWN ISSUE THAT RAM ISNT ADDRESSING PUBLICLY IS BRAKE SQUEALING - THERE IS AN INTERNAL MEMO ABOUT IT, BUT DEALERSHIPS ARE NOT ADDRESSING IT - IT HAPPENS WHEN YOU BREAK LIGHTLY TO SLOW DOWN BETWEEN 70-40 MPH, BUT THEY CAN NEVER SEEM TO REPRODUCE IT AT THE DEALER. I OPENED A CASE WITH RAM AND THEY HAVE DONE ANYTHING OTHER THAN WHAT THE DEALER DID...I AM MOST WORRIED ABOUT THE SAFETY FEATURES CAUSING AN ACCIDENT, PLEASE HELP! LATEST DATE THE FRONT COLLISION WARNING ACTIVATED WHEN NOTHING WAS THERE WAS TODAY. IT HAPPENS ALL THE TIME.

Additional Notes:

SEVERAL TIMES THE VEHICLE BRAKES HARD (AS IN LOCKS UP THE BRAKES) WHEN BACKING UP AND AUTO BRAKING IS ENABLED, BUT NOTHING IS THERE. SAME THING WHEN DRIVING FORWARD, FORWARD COLLISION WARNING AUTO BRAKES WHEN NOTHING AT ALL IS THERE, ALMOST RESULTING IN BEING REAR ENDED AT LEAST TWICE BEFORE I TURNED IT OFF.. AT LEAST I AM ABLE TO TURN IT OFF. I KEPT THE WARNING ON, AND IT GOES OFF ALL THE TIME WHEN I CROSS SPEED BUMPS OR SHADOWS FROM OVERPASSES. THIS IS EXTREMELY DANGEROUS AND CONTINUES AFTER TSBS THAT ARE SUPPOSED TO ADDRESS. ANOTHER KNOWN ISSUE THAT RAM ISNT ADDRESSING PUBLICLY IS BRAKE SQUEALING - THERE IS AN INTERNAL MEMO ABOUT IT, BUT DEALERSHIPS ARE NOT ADDRESSING IT - IT HAPPENS WHEN YOU BREAK LIGHTLY TO SLOW DOWN BETWEEN 70-40 MPH, BUT THEY CAN NEVER SEEM TO REPRODUCE IT AT THE DEALER. I OPENED A CASE WITH RAM AND THEY HAVE DONE ANYTHING OTHER THAN WHAT THE DEALER DID...I AM MOST WORRIED ABOUT THE SAFETY FEATURES CAUSING AN ACCIDENT, PLEASE HELP! LATEST DATE THE FRONT COLLISION WARNING ACTIVATED WHEN NOTHING WAS THERE WAS TODAY. IT HAPPENS ALL THE TIME.

Manufacturer: RAM
Mfg Campaign: 11257579
Notice Date: Sep 23, 2019
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Campaign: 11257579 Other
Sep 23, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

SEVERAL TIMES THE VEHICLE BRAKES HARD (AS IN LOCKS UP THE BRAKES) WHEN BACKING UP AND AUTO BRAKING IS ENABLED, BUT NOTHING IS THERE. SAME THING WHEN DRIVING FORWARD, FORWARD COLLISION WARNING AUTO BRAKES WHEN NOTHING AT ALL IS THERE, ALMOST RESULTING IN BEING REAR ENDED AT LEAST TWICE BEFORE I TURNED IT OFF.. AT LEAST I AM ABLE TO TURN IT OFF. I KEPT THE WARNING ON, AND IT GOES OFF ALL THE TIME WHEN I CROSS SPEED BUMPS OR SHADOWS FROM OVERPASSES. THIS IS EXTREMELY DANGEROUS AND CONTINUES AFTER TSBS THAT ARE SUPPOSED TO ADDRESS. ANOTHER KNOWN ISSUE THAT RAM ISNT ADDRESSING PUBLICLY IS BRAKE SQUEALING - THERE IS AN INTERNAL MEMO ABOUT IT, BUT DEALERSHIPS ARE NOT ADDRESSING IT - IT HAPPENS WHEN YOU BREAK LIGHTLY TO SLOW DOWN BETWEEN 70-40 MPH, BUT THEY CAN NEVER SEEM TO REPRODUCE IT AT THE DEALER. I OPENED A CASE WITH RAM AND THEY HAVE DONE ANYTHING OTHER THAN WHAT THE DEALER DID...I AM MOST WORRIED ABOUT THE SAFETY FEATURES CAUSING AN ACCIDENT, PLEASE HELP! LATEST DATE THE FRONT COLLISION WARNING ACTIVATED WHEN NOTHING WAS THERE WAS TODAY. IT HAPPENS ALL THE TIME.

Corrective Action:

SEVERAL TIMES THE VEHICLE BRAKES HARD (AS IN LOCKS UP THE BRAKES) WHEN BACKING UP AND AUTO BRAKING IS ENABLED, BUT NOTHING IS THERE. SAME THING WHEN DRIVING FORWARD, FORWARD COLLISION WARNING AUTO BRAKES WHEN NOTHING AT ALL IS THERE, ALMOST RESULTING IN BEING REAR ENDED AT LEAST TWICE BEFORE I TURNED IT OFF.. AT LEAST I AM ABLE TO TURN IT OFF. I KEPT THE WARNING ON, AND IT GOES OFF ALL THE TIME WHEN I CROSS SPEED BUMPS OR SHADOWS FROM OVERPASSES. THIS IS EXTREMELY DANGEROUS AND CONTINUES AFTER TSBS THAT ARE SUPPOSED TO ADDRESS. ANOTHER KNOWN ISSUE THAT RAM ISNT ADDRESSING PUBLICLY IS BRAKE SQUEALING - THERE IS AN INTERNAL MEMO ABOUT IT, BUT DEALERSHIPS ARE NOT ADDRESSING IT - IT HAPPENS WHEN YOU BREAK LIGHTLY TO SLOW DOWN BETWEEN 70-40 MPH, BUT THEY CAN NEVER SEEM TO REPRODUCE IT AT THE DEALER. I OPENED A CASE WITH RAM AND THEY HAVE DONE ANYTHING OTHER THAN WHAT THE DEALER DID...I AM MOST WORRIED ABOUT THE SAFETY FEATURES CAUSING AN ACCIDENT, PLEASE HELP! LATEST DATE THE FRONT COLLISION WARNING ACTIVATED WHEN NOTHING WAS THERE WAS TODAY. IT HAPPENS ALL THE TIME.

Additional Notes:

SEVERAL TIMES THE VEHICLE BRAKES HARD (AS IN LOCKS UP THE BRAKES) WHEN BACKING UP AND AUTO BRAKING IS ENABLED, BUT NOTHING IS THERE. SAME THING WHEN DRIVING FORWARD, FORWARD COLLISION WARNING AUTO BRAKES WHEN NOTHING AT ALL IS THERE, ALMOST RESULTING IN BEING REAR ENDED AT LEAST TWICE BEFORE I TURNED IT OFF.. AT LEAST I AM ABLE TO TURN IT OFF. I KEPT THE WARNING ON, AND IT GOES OFF ALL THE TIME WHEN I CROSS SPEED BUMPS OR SHADOWS FROM OVERPASSES. THIS IS EXTREMELY DANGEROUS AND CONTINUES AFTER TSBS THAT ARE SUPPOSED TO ADDRESS. ANOTHER KNOWN ISSUE THAT RAM ISNT ADDRESSING PUBLICLY IS BRAKE SQUEALING - THERE IS AN INTERNAL MEMO ABOUT IT, BUT DEALERSHIPS ARE NOT ADDRESSING IT - IT HAPPENS WHEN YOU BREAK LIGHTLY TO SLOW DOWN BETWEEN 70-40 MPH, BUT THEY CAN NEVER SEEM TO REPRODUCE IT AT THE DEALER. I OPENED A CASE WITH RAM AND THEY HAVE DONE ANYTHING OTHER THAN WHAT THE DEALER DID...I AM MOST WORRIED ABOUT THE SAFETY FEATURES CAUSING AN ACCIDENT, PLEASE HELP! LATEST DATE THE FRONT COLLISION WARNING ACTIVATED WHEN NOTHING WAS THERE WAS TODAY. IT HAPPENS ALL THE TIME.

Manufacturer: RAM
Mfg Campaign: 11257579
Notice Date: Sep 23, 2019
Recall Date: Sep 23, 2019
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