Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Air bag light need service
Corrective Action:
Air bag light need service
Additional Notes:
Air bag light need service
Mfg Campaign: 11601758
Recall Date: Jul 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service antilock brake system on, told by dodge dealership that the problem is the abs module needs replace. Tech at dealership stated this is a known problem by chrysler but no recall has been issued. Due to this problem the part is on back order. And unable to be fixed at this time. Tech also stated that replacing this part. In the future could have the same problem again.
Corrective Action:
Service antilock brake system on, told by dodge dealership that the problem is the abs module needs replace. Tech at dealership stated this is a known problem by chrysler but no recall has been issued. Due to this problem the part is on back order. And unable to be fixed at this time. Tech also stated that replacing this part. In the future could have the same problem again.
Additional Notes:
Service antilock brake system on, told by dodge dealership that the problem is the abs module needs replace. Tech at dealership stated this is a known problem by chrysler but no recall has been issued. Due to this problem the part is on back order. And unable to be fixed at this time. Tech also stated that replacing this part. In the future could have the same problem again.
Mfg Campaign: 11600978
Recall Date: Jul 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Service antilock brake system on, told by dodge dealership that the problem is the abs module needs replace. Tech at dealership stated this is a known problem by chrysler but no recall has been issued. Due to this problem the part is on back order. And unable to be fixed at this time. Tech also stated that replacing this part. In the future could have the same problem again.
Corrective Action:
Service antilock brake system on, told by dodge dealership that the problem is the abs module needs replace. Tech at dealership stated this is a known problem by chrysler but no recall has been issued. Due to this problem the part is on back order. And unable to be fixed at this time. Tech also stated that replacing this part. In the future could have the same problem again.
Additional Notes:
Service antilock brake system on, told by dodge dealership that the problem is the abs module needs replace. Tech at dealership stated this is a known problem by chrysler but no recall has been issued. Due to this problem the part is on back order. And unable to be fixed at this time. Tech also stated that replacing this part. In the future could have the same problem again.
Mfg Campaign: 11600978
Recall Date: Jul 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle developed the infamous "hemi tick" chronicled in multiple news articles, bulletins & complaints. Defective exhaust manifold design causes it to trap heat, melting the bolts and cracking the manifolds. This leads to loud ticking when engine is started from cold and can eventually lead to engine failure. Had to have both manifolds replaced, along with gaskets.
Corrective Action:
Vehicle developed the infamous "hemi tick" chronicled in multiple news articles, bulletins & complaints. Defective exhaust manifold design causes it to trap heat, melting the bolts and cracking the manifolds. This leads to loud ticking when engine is started from cold and can eventually lead to engine failure. Had to have both manifolds replaced, along with gaskets.
Additional Notes:
Vehicle developed the infamous "hemi tick" chronicled in multiple news articles, bulletins & complaints. Defective exhaust manifold design causes it to trap heat, melting the bolts and cracking the manifolds. This leads to loud ticking when engine is started from cold and can eventually lead to engine failure. Had to have both manifolds replaced, along with gaskets.
Mfg Campaign: 11600603
Recall Date: Jul 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle developed the infamous "hemi tick" chronicled in multiple news articles, bulletins & complaints. Defective exhaust manifold design causes it to trap heat, melting the bolts and cracking the manifolds. This leads to loud ticking when engine is started from cold and can eventually lead to engine failure. Had to have both manifolds replaced, along with gaskets.
Corrective Action:
Vehicle developed the infamous "hemi tick" chronicled in multiple news articles, bulletins & complaints. Defective exhaust manifold design causes it to trap heat, melting the bolts and cracking the manifolds. This leads to loud ticking when engine is started from cold and can eventually lead to engine failure. Had to have both manifolds replaced, along with gaskets.
Additional Notes:
Vehicle developed the infamous "hemi tick" chronicled in multiple news articles, bulletins & complaints. Defective exhaust manifold design causes it to trap heat, melting the bolts and cracking the manifolds. This leads to loud ticking when engine is started from cold and can eventually lead to engine failure. Had to have both manifolds replaced, along with gaskets.
Mfg Campaign: 11600603
Recall Date: Jul 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:REAR WINDOW WIPER/WASHER
Potential Consequences:
The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, the contact became aware that there was water leaking from the driver’s side rear window. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed; however, the dealer inspected the vehicle and confirmed that there was a water leak coming from the driver’s side rear window. The dealer suggested that a Glass repair facility be contacted for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,458.
Corrective Action:
The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, the contact became aware that there was water leaking from the driver’s side rear window. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed; however, the dealer inspected the vehicle and confirmed that there was a water leak coming from the driver’s side rear window. The dealer suggested that a Glass repair facility be contacted for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,458.
Additional Notes:
The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, the contact became aware that there was water leaking from the driver’s side rear window. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed; however, the dealer inspected the vehicle and confirmed that there was a water leak coming from the driver’s side rear window. The dealer suggested that a Glass repair facility be contacted for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,458.
Mfg Campaign: 11600235
Recall Date: Jul 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the power steering. There was no warning light illuminated. The contact stated that the steering wheel seized and would not function properly while attempting to make a turn. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000.
Corrective Action:
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the power steering. There was no warning light illuminated. The contact stated that the steering wheel seized and would not function properly while attempting to make a turn. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000.
Additional Notes:
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the power steering. There was no warning light illuminated. The contact stated that the steering wheel seized and would not function properly while attempting to make a turn. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000.
Mfg Campaign: 11597919
Recall Date: Jul 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Recall 44A I contacted Promaster Case Management Case # [XXX] Their reply was that I go to Wilson Motors 425 N W Buchanan Corvallis, OR 97330, a 5 hour, 14 minute round trip, of 246 miles. I live in a population of approximately 26,000+ people. This is wholly unacceptable when there are 5 dealerships who sell Ram vehicles (2 much closer) closer to my location. A major auto manufacturer should not be selling vehicle for which they don't provide reasonable service for in a populated area such as the ORegon coast. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Recall 44A I contacted Promaster Case Management Case # [XXX] Their reply was that I go to Wilson Motors 425 N W Buchanan Corvallis, OR 97330, a 5 hour, 14 minute round trip, of 246 miles. I live in a population of approximately 26,000+ people. This is wholly unacceptable when there are 5 dealerships who sell Ram vehicles (2 much closer) closer to my location. A major auto manufacturer should not be selling vehicle for which they don't provide reasonable service for in a populated area such as the ORegon coast. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Recall 44A I contacted Promaster Case Management Case # [XXX] Their reply was that I go to Wilson Motors 425 N W Buchanan Corvallis, OR 97330, a 5 hour, 14 minute round trip, of 246 miles. I live in a population of approximately 26,000+ people. This is wholly unacceptable when there are 5 dealerships who sell Ram vehicles (2 much closer) closer to my location. A major auto manufacturer should not be selling vehicle for which they don't provide reasonable service for in a populated area such as the ORegon coast. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11598033
Recall Date: Jul 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I closed my tailgate and it sounded like it latched, but I got a warning as soon as I pulled out on the road that my tailgate was open. I pulled over but it still looked closed and didn’t fall when I pulled on it. I went to open the tailgate to try to shut it again but it wouldn’t open. I unlocked the car a few times and it still wouldn’t open. I had to push really hard and then pull the latch and it finally clicked and opened. Sometimes intermittently on the highway it will tell me my tailgate is not closed. This is a safety issue because if the tailgate opens while I’m driving down the highway and my bed load slides out it could harm someone else behind me.
Corrective Action:
I closed my tailgate and it sounded like it latched, but I got a warning as soon as I pulled out on the road that my tailgate was open. I pulled over but it still looked closed and didn’t fall when I pulled on it. I went to open the tailgate to try to shut it again but it wouldn’t open. I unlocked the car a few times and it still wouldn’t open. I had to push really hard and then pull the latch and it finally clicked and opened. Sometimes intermittently on the highway it will tell me my tailgate is not closed. This is a safety issue because if the tailgate opens while I’m driving down the highway and my bed load slides out it could harm someone else behind me.
Additional Notes:
I closed my tailgate and it sounded like it latched, but I got a warning as soon as I pulled out on the road that my tailgate was open. I pulled over but it still looked closed and didn’t fall when I pulled on it. I went to open the tailgate to try to shut it again but it wouldn’t open. I unlocked the car a few times and it still wouldn’t open. I had to push really hard and then pull the latch and it finally clicked and opened. Sometimes intermittently on the highway it will tell me my tailgate is not closed. This is a safety issue because if the tailgate opens while I’m driving down the highway and my bed load slides out it could harm someone else behind me.
Mfg Campaign: 11597814
Recall Date: Jun 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I closed my tailgate and it sounded like it latched, but I got a warning as soon as I pulled out on the road that my tailgate was open. I pulled over but it still looked closed and didn’t fall when I pulled on it. I went to open the tailgate to try to shut it again but it wouldn’t open. I unlocked the car a few times and it still wouldn’t open. I had to push really hard and then pull the latch and it finally clicked and opened. Sometimes intermittently on the highway it will tell me my tailgate is not closed. This is a safety issue because if the tailgate opens while I’m driving down the highway and my bed load slides out it could harm someone else behind me.
Corrective Action:
I closed my tailgate and it sounded like it latched, but I got a warning as soon as I pulled out on the road that my tailgate was open. I pulled over but it still looked closed and didn’t fall when I pulled on it. I went to open the tailgate to try to shut it again but it wouldn’t open. I unlocked the car a few times and it still wouldn’t open. I had to push really hard and then pull the latch and it finally clicked and opened. Sometimes intermittently on the highway it will tell me my tailgate is not closed. This is a safety issue because if the tailgate opens while I’m driving down the highway and my bed load slides out it could harm someone else behind me.
Additional Notes:
I closed my tailgate and it sounded like it latched, but I got a warning as soon as I pulled out on the road that my tailgate was open. I pulled over but it still looked closed and didn’t fall when I pulled on it. I went to open the tailgate to try to shut it again but it wouldn’t open. I unlocked the car a few times and it still wouldn’t open. I had to push really hard and then pull the latch and it finally clicked and opened. Sometimes intermittently on the highway it will tell me my tailgate is not closed. This is a safety issue because if the tailgate opens while I’m driving down the highway and my bed load slides out it could harm someone else behind me.
Mfg Campaign: 11597814
Recall Date: Jun 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 2019 Dodge Ram 1500 experienced a similar malfunction as is stated in Recall B2A, which is for 2023 Ram Pickup Trucks. This instance also deals with the Steering Column Control Module (SCCM) and the SCCM does not meet the "requirement for original equipment" as per Federal Motor Vehicle Safety Standard #108. When it malfunctions, the left turn signal flashes when the turn signal is in the left turn position and the neutral position. No signals turn on when in the right turn position. The SCCM was diagnosed with an "Internal Failure" by Mopar technicians at the local dealership including the vehicle flashing test code B2225. The new SCCM took about a month to come in and in that time, sometimes the turn signals functioned normally, which resulted in false confidence as it would again malfunction while driving. This issue is particularly dangerous because sometimes it works as it should and sometimes not. You can account for a completely broken SCCM with arm signals, but when it malfunctions at intermittent times, it results in an unsafe driving environment that you cannot plan for. In getting my vehicle repaired with a new SCCM, I requested for them to save the original SCCM that came with my vehicle at the time of purchase for an organization to further diagnose the problem if desired.
Corrective Action:
The 2019 Dodge Ram 1500 experienced a similar malfunction as is stated in Recall B2A, which is for 2023 Ram Pickup Trucks. This instance also deals with the Steering Column Control Module (SCCM) and the SCCM does not meet the "requirement for original equipment" as per Federal Motor Vehicle Safety Standard #108. When it malfunctions, the left turn signal flashes when the turn signal is in the left turn position and the neutral position. No signals turn on when in the right turn position. The SCCM was diagnosed with an "Internal Failure" by Mopar technicians at the local dealership including the vehicle flashing test code B2225. The new SCCM took about a month to come in and in that time, sometimes the turn signals functioned normally, which resulted in false confidence as it would again malfunction while driving. This issue is particularly dangerous because sometimes it works as it should and sometimes not. You can account for a completely broken SCCM with arm signals, but when it malfunctions at intermittent times, it results in an unsafe driving environment that you cannot plan for. In getting my vehicle repaired with a new SCCM, I requested for them to save the original SCCM that came with my vehicle at the time of purchase for an organization to further diagnose the problem if desired.
Additional Notes:
The 2019 Dodge Ram 1500 experienced a similar malfunction as is stated in Recall B2A, which is for 2023 Ram Pickup Trucks. This instance also deals with the Steering Column Control Module (SCCM) and the SCCM does not meet the "requirement for original equipment" as per Federal Motor Vehicle Safety Standard #108. When it malfunctions, the left turn signal flashes when the turn signal is in the left turn position and the neutral position. No signals turn on when in the right turn position. The SCCM was diagnosed with an "Internal Failure" by Mopar technicians at the local dealership including the vehicle flashing test code B2225. The new SCCM took about a month to come in and in that time, sometimes the turn signals functioned normally, which resulted in false confidence as it would again malfunction while driving. This issue is particularly dangerous because sometimes it works as it should and sometimes not. You can account for a completely broken SCCM with arm signals, but when it malfunctions at intermittent times, it results in an unsafe driving environment that you cannot plan for. In getting my vehicle repaired with a new SCCM, I requested for them to save the original SCCM that came with my vehicle at the time of purchase for an organization to further diagnose the problem if desired.
Mfg Campaign: 11597001
Recall Date: Jun 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The 2019 Dodge Ram 1500 experienced a similar malfunction as is stated in Recall B2A, which is for 2023 Ram Pickup Trucks. This instance also deals with the Steering Column Control Module (SCCM) and the SCCM does not meet the "requirement for original equipment" as per Federal Motor Vehicle Safety Standard #108. When it malfunctions, the left turn signal flashes when the turn signal is in the left turn position and the neutral position. No signals turn on when in the right turn position. The SCCM was diagnosed with an "Internal Failure" by Mopar technicians at the local dealership including the vehicle flashing test code B2225. The new SCCM took about a month to come in and in that time, sometimes the turn signals functioned normally, which resulted in false confidence as it would again malfunction while driving. This issue is particularly dangerous because sometimes it works as it should and sometimes not. You can account for a completely broken SCCM with arm signals, but when it malfunctions at intermittent times, it results in an unsafe driving environment that you cannot plan for. In getting my vehicle repaired with a new SCCM, I requested for them to save the original SCCM that came with my vehicle at the time of purchase for an organization to further diagnose the problem if desired.
Corrective Action:
The 2019 Dodge Ram 1500 experienced a similar malfunction as is stated in Recall B2A, which is for 2023 Ram Pickup Trucks. This instance also deals with the Steering Column Control Module (SCCM) and the SCCM does not meet the "requirement for original equipment" as per Federal Motor Vehicle Safety Standard #108. When it malfunctions, the left turn signal flashes when the turn signal is in the left turn position and the neutral position. No signals turn on when in the right turn position. The SCCM was diagnosed with an "Internal Failure" by Mopar technicians at the local dealership including the vehicle flashing test code B2225. The new SCCM took about a month to come in and in that time, sometimes the turn signals functioned normally, which resulted in false confidence as it would again malfunction while driving. This issue is particularly dangerous because sometimes it works as it should and sometimes not. You can account for a completely broken SCCM with arm signals, but when it malfunctions at intermittent times, it results in an unsafe driving environment that you cannot plan for. In getting my vehicle repaired with a new SCCM, I requested for them to save the original SCCM that came with my vehicle at the time of purchase for an organization to further diagnose the problem if desired.
Additional Notes:
The 2019 Dodge Ram 1500 experienced a similar malfunction as is stated in Recall B2A, which is for 2023 Ram Pickup Trucks. This instance also deals with the Steering Column Control Module (SCCM) and the SCCM does not meet the "requirement for original equipment" as per Federal Motor Vehicle Safety Standard #108. When it malfunctions, the left turn signal flashes when the turn signal is in the left turn position and the neutral position. No signals turn on when in the right turn position. The SCCM was diagnosed with an "Internal Failure" by Mopar technicians at the local dealership including the vehicle flashing test code B2225. The new SCCM took about a month to come in and in that time, sometimes the turn signals functioned normally, which resulted in false confidence as it would again malfunction while driving. This issue is particularly dangerous because sometimes it works as it should and sometimes not. You can account for a completely broken SCCM with arm signals, but when it malfunctions at intermittent times, it results in an unsafe driving environment that you cannot plan for. In getting my vehicle repaired with a new SCCM, I requested for them to save the original SCCM that came with my vehicle at the time of purchase for an organization to further diagnose the problem if desired.
Mfg Campaign: 11597001
Recall Date: Jun 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Only 65000 miles I wash everytime all the truck undercarriage is rust easy especially the oil pan in the engine. And I check too many people make complaints about the oil pan. Now my oil pan is crack and rust and it's $3000 to fix its insane. 4 years and gone. Car value over $45000.
Corrective Action:
Only 65000 miles I wash everytime all the truck undercarriage is rust easy especially the oil pan in the engine. And I check too many people make complaints about the oil pan. Now my oil pan is crack and rust and it's $3000 to fix its insane. 4 years and gone. Car value over $45000.
Additional Notes:
Only 65000 miles I wash everytime all the truck undercarriage is rust easy especially the oil pan in the engine. And I check too many people make complaints about the oil pan. Now my oil pan is crack and rust and it's $3000 to fix its insane. 4 years and gone. Car value over $45000.
Mfg Campaign: 11596605
Recall Date: Jun 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Only 65000 miles I wash everytime all the truck undercarriage is rust easy especially the oil pan in the engine. And I check too many people make complaints about the oil pan. Now my oil pan is crack and rust and it's $3000 to fix its insane. 4 years and gone. Car value over $45000.
Corrective Action:
Only 65000 miles I wash everytime all the truck undercarriage is rust easy especially the oil pan in the engine. And I check too many people make complaints about the oil pan. Now my oil pan is crack and rust and it's $3000 to fix its insane. 4 years and gone. Car value over $45000.
Additional Notes:
Only 65000 miles I wash everytime all the truck undercarriage is rust easy especially the oil pan in the engine. And I check too many people make complaints about the oil pan. Now my oil pan is crack and rust and it's $3000 to fix its insane. 4 years and gone. Car value over $45000.
Mfg Campaign: 11596605
Recall Date: Jun 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Only 65000 miles I wash everytime all the truck undercarriage is rust easy especially the oil pan in the engine. And I check too many people make complaints about the oil pan. Now my oil pan is crack and rust and it's $3000 to fix its insane. 4 years and gone. Car value over $45000.
Corrective Action:
Only 65000 miles I wash everytime all the truck undercarriage is rust easy especially the oil pan in the engine. And I check too many people make complaints about the oil pan. Now my oil pan is crack and rust and it's $3000 to fix its insane. 4 years and gone. Car value over $45000.
Additional Notes:
Only 65000 miles I wash everytime all the truck undercarriage is rust easy especially the oil pan in the engine. And I check too many people make complaints about the oil pan. Now my oil pan is crack and rust and it's $3000 to fix its insane. 4 years and gone. Car value over $45000.
Mfg Campaign: 11596605
Recall Date: Jun 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Every Ram 1500 around 30K miles cast iron exhaust manifold failure bolts brakes and/ or manifold cracks causing exhaust leak higher toxins in the air without going through the Cadillac converter. Ram been scamming people for decades, costing over $1,000 to resurface and/or replaced manifold gasket and bolts have to extract the broken bolts since the nut broke off the bolts
Corrective Action:
Every Ram 1500 around 30K miles cast iron exhaust manifold failure bolts brakes and/ or manifold cracks causing exhaust leak higher toxins in the air without going through the Cadillac converter. Ram been scamming people for decades, costing over $1,000 to resurface and/or replaced manifold gasket and bolts have to extract the broken bolts since the nut broke off the bolts
Additional Notes:
Every Ram 1500 around 30K miles cast iron exhaust manifold failure bolts brakes and/ or manifold cracks causing exhaust leak higher toxins in the air without going through the Cadillac converter. Ram been scamming people for decades, costing over $1,000 to resurface and/or replaced manifold gasket and bolts have to extract the broken bolts since the nut broke off the bolts
Mfg Campaign: 11595596
Recall Date: Jun 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I was rear ended very hard, the car had to have been going at least 50 mph and didn't brake. It lifted the rear wheels of my truck off the ground, and the airbag light came on but none of the airbags deployed. This caused or exacerbated injury to my right leg and a laceration in the back of my head, concussion and TBI. I was in and out of consciousness. The police report contains a statement they said I wrote, but I think the passenger in my car wrote it It makes no sense and I saw it the 1st time when the report was emailed to me.
Corrective Action:
I was rear ended very hard, the car had to have been going at least 50 mph and didn't brake. It lifted the rear wheels of my truck off the ground, and the airbag light came on but none of the airbags deployed. This caused or exacerbated injury to my right leg and a laceration in the back of my head, concussion and TBI. I was in and out of consciousness. The police report contains a statement they said I wrote, but I think the passenger in my car wrote it It makes no sense and I saw it the 1st time when the report was emailed to me.
Additional Notes:
I was rear ended very hard, the car had to have been going at least 50 mph and didn't brake. It lifted the rear wheels of my truck off the ground, and the airbag light came on but none of the airbags deployed. This caused or exacerbated injury to my right leg and a laceration in the back of my head, concussion and TBI. I was in and out of consciousness. The police report contains a statement they said I wrote, but I think the passenger in my car wrote it It makes no sense and I saw it the 1st time when the report was emailed to me.
Mfg Campaign: 11595121
Recall Date: Jun 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The speedometer gauge cluster of my 2019 Ram 1500 truck stopped working after the truck sat in 90°F weather. The truck is always stored in the garage, but when I went to work between 8 AM and 5 PM, the gauge cluster stopped working.
Corrective Action:
The speedometer gauge cluster of my 2019 Ram 1500 truck stopped working after the truck sat in 90°F weather. The truck is always stored in the garage, but when I went to work between 8 AM and 5 PM, the gauge cluster stopped working.
Additional Notes:
The speedometer gauge cluster of my 2019 Ram 1500 truck stopped working after the truck sat in 90°F weather. The truck is always stored in the garage, but when I went to work between 8 AM and 5 PM, the gauge cluster stopped working.
Mfg Campaign: 11595152
Recall Date: Jun 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Loss of power steering.
Corrective Action:
Loss of power steering.
Additional Notes:
Loss of power steering.
Mfg Campaign: 11594784
Recall Date: Jun 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Quick hard accel (less than 5 seconds), followed by emergency braking, caused the brakes to not respond for more than one second. Brakes would not emergency brake, only had minor stopping force. This occurs on the first time, so brake fade is ruled out. Starting the vehicle, than rapidly putting into gear D or R, while brakes are applied causes vehicle to lurch forward or backward depending on the gear chosen. Movement of over a full truck length is possible. I suspect it's a problem with the logic in the electronic braking. I can reproduce it whenever I'd like, but no accidents have occurred yet.
Corrective Action:
Quick hard accel (less than 5 seconds), followed by emergency braking, caused the brakes to not respond for more than one second. Brakes would not emergency brake, only had minor stopping force. This occurs on the first time, so brake fade is ruled out. Starting the vehicle, than rapidly putting into gear D or R, while brakes are applied causes vehicle to lurch forward or backward depending on the gear chosen. Movement of over a full truck length is possible. I suspect it's a problem with the logic in the electronic braking. I can reproduce it whenever I'd like, but no accidents have occurred yet.
Additional Notes:
Quick hard accel (less than 5 seconds), followed by emergency braking, caused the brakes to not respond for more than one second. Brakes would not emergency brake, only had minor stopping force. This occurs on the first time, so brake fade is ruled out. Starting the vehicle, than rapidly putting into gear D or R, while brakes are applied causes vehicle to lurch forward or backward depending on the gear chosen. Movement of over a full truck length is possible. I suspect it's a problem with the logic in the electronic braking. I can reproduce it whenever I'd like, but no accidents have occurred yet.
Mfg Campaign: 11594818
Recall Date: Jun 17, 2024
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