Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
POOR FUEL MILEAGE POOR PERFORMANCE
Corrective Action:
POOR FUEL MILEAGE POOR PERFORMANCE
Additional Notes:
POOR FUEL MILEAGE POOR PERFORMANCE
Mfg Campaign: 11291038
Recall Date: Dec 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).
Corrective Action:
SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).
Additional Notes:
SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).
Mfg Campaign: 11290595
Recall Date: Dec 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).
Corrective Action:
SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).
Additional Notes:
SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).
Mfg Campaign: 11290595
Recall Date: Dec 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).
Corrective Action:
SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).
Additional Notes:
SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).
Mfg Campaign: 11290595
Recall Date: Dec 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FAILURE CODES: P0402 AND P20EE. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED TO CALL THE DEALER. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILSON MOTORS (541-286-7610, LOCATED AT 425 N W BUCHANAN, CORVALLIS, OR 97330-6253), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FAILURE CODES: P0402 AND P20EE. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED TO CALL THE DEALER. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILSON MOTORS (541-286-7610, LOCATED AT 425 N W BUCHANAN, CORVALLIS, OR 97330-6253), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FAILURE CODES: P0402 AND P20EE. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED TO CALL THE DEALER. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILSON MOTORS (541-286-7610, LOCATED AT 425 N W BUCHANAN, CORVALLIS, OR 97330-6253), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11286316
Recall Date: Dec 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
EVERY 5 OR 10 MILES THE AIRBAG WARNING LIGHT ACTIVATES ON THE DASHBOARD. THE WARNING LIGHT DOES NOT ACTIVATE WHILE THE VEHICLE IS NOT IN MOTION HOWEVER IF IT IS ACTIVATED AND THEN THE VEHICLES PUT INTO PARK SHUT OFF AND RESTARTED THE WARNING LIGHT WILL REMAIN ON FOR ANYWHERE FROM ONE MILE TO A HUNDRED MILES THEN SHUT OFF AND ANOTHER 5 OR 10 MILES LATER TURN BACK ON
Corrective Action:
EVERY 5 OR 10 MILES THE AIRBAG WARNING LIGHT ACTIVATES ON THE DASHBOARD. THE WARNING LIGHT DOES NOT ACTIVATE WHILE THE VEHICLE IS NOT IN MOTION HOWEVER IF IT IS ACTIVATED AND THEN THE VEHICLES PUT INTO PARK SHUT OFF AND RESTARTED THE WARNING LIGHT WILL REMAIN ON FOR ANYWHERE FROM ONE MILE TO A HUNDRED MILES THEN SHUT OFF AND ANOTHER 5 OR 10 MILES LATER TURN BACK ON
Additional Notes:
EVERY 5 OR 10 MILES THE AIRBAG WARNING LIGHT ACTIVATES ON THE DASHBOARD. THE WARNING LIGHT DOES NOT ACTIVATE WHILE THE VEHICLE IS NOT IN MOTION HOWEVER IF IT IS ACTIVATED AND THEN THE VEHICLES PUT INTO PARK SHUT OFF AND RESTARTED THE WARNING LIGHT WILL REMAIN ON FOR ANYWHERE FROM ONE MILE TO A HUNDRED MILES THEN SHUT OFF AND ANOTHER 5 OR 10 MILES LATER TURN BACK ON
Mfg Campaign: 11283018
Recall Date: Nov 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CHECK ENGINE LIGHT COMES ON AND FUEL GAUGE DROPS TO EMPTY. LIGHT WILL GO OFF WHEN TANK IS FULL AND COMES ON AT 3/4. CODE READS FUEL SENSOR INPUT LEVEL HIGH VOLTAGE.
Corrective Action:
CHECK ENGINE LIGHT COMES ON AND FUEL GAUGE DROPS TO EMPTY. LIGHT WILL GO OFF WHEN TANK IS FULL AND COMES ON AT 3/4. CODE READS FUEL SENSOR INPUT LEVEL HIGH VOLTAGE.
Additional Notes:
CHECK ENGINE LIGHT COMES ON AND FUEL GAUGE DROPS TO EMPTY. LIGHT WILL GO OFF WHEN TANK IS FULL AND COMES ON AT 3/4. CODE READS FUEL SENSOR INPUT LEVEL HIGH VOLTAGE.
Mfg Campaign: 11282509
Recall Date: Nov 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN THE ENGINE IS COLD, ACCELERATION FROM A STOP IS ALMOST NON EXISTENT FOR ROUGHLY 3-4 SECONDS. PULLING OUT IN TO NORMAL TRAFFIC IS DANGEROUS AS THE VEHICLE DOES NOT PERFORM ANYWHERE NEAR THE WAY IT DOES ONCE WARMED UP. MY SERVICING DEALER AND CHRYSLER CORPORATE TOLD ME THAT THERE IS A ISSUE WITH EXCESSIVE EMISSIONS FROM MY 2017 RAM 1500 ECODIESEL WHEN COLD WHICH REQUIRED THEM TO INHIBIT FUEL FLOW TO THE ENGINE UNTIL THE ENGINE REACHED A TEMPERATURE OF 157 DEGREES. THIS IS A SERIOUS SAFETY CONCERN AS THE TRUCK SEEMS TO IGNORE THE DRIVERS DESIRE TO ACCELERATE. I'VE COME CLOSE TO BEING REAR-ENDED ON MORE THAN ONE OCCASION BECAUSE THE TRUCK WOULD NOT ACCELERATE AT MORE THAN WHAT SEEMS TO BE AN IDOL FOR SEVERAL SECONDS. I'VE OWNED THIS TRUCK FOR ABOUT 1.5 YEARS AND STILL THERE IS NO SOLUTION TO CORRECT THIS PROBLEM. IT IS MY HOPE THAT FEDERAL ACTION WILL SPUR A SOLUTION TO THIS PROBLEM.
Corrective Action:
WHEN THE ENGINE IS COLD, ACCELERATION FROM A STOP IS ALMOST NON EXISTENT FOR ROUGHLY 3-4 SECONDS. PULLING OUT IN TO NORMAL TRAFFIC IS DANGEROUS AS THE VEHICLE DOES NOT PERFORM ANYWHERE NEAR THE WAY IT DOES ONCE WARMED UP. MY SERVICING DEALER AND CHRYSLER CORPORATE TOLD ME THAT THERE IS A ISSUE WITH EXCESSIVE EMISSIONS FROM MY 2017 RAM 1500 ECODIESEL WHEN COLD WHICH REQUIRED THEM TO INHIBIT FUEL FLOW TO THE ENGINE UNTIL THE ENGINE REACHED A TEMPERATURE OF 157 DEGREES. THIS IS A SERIOUS SAFETY CONCERN AS THE TRUCK SEEMS TO IGNORE THE DRIVERS DESIRE TO ACCELERATE. I'VE COME CLOSE TO BEING REAR-ENDED ON MORE THAN ONE OCCASION BECAUSE THE TRUCK WOULD NOT ACCELERATE AT MORE THAN WHAT SEEMS TO BE AN IDOL FOR SEVERAL SECONDS. I'VE OWNED THIS TRUCK FOR ABOUT 1.5 YEARS AND STILL THERE IS NO SOLUTION TO CORRECT THIS PROBLEM. IT IS MY HOPE THAT FEDERAL ACTION WILL SPUR A SOLUTION TO THIS PROBLEM.
Additional Notes:
WHEN THE ENGINE IS COLD, ACCELERATION FROM A STOP IS ALMOST NON EXISTENT FOR ROUGHLY 3-4 SECONDS. PULLING OUT IN TO NORMAL TRAFFIC IS DANGEROUS AS THE VEHICLE DOES NOT PERFORM ANYWHERE NEAR THE WAY IT DOES ONCE WARMED UP. MY SERVICING DEALER AND CHRYSLER CORPORATE TOLD ME THAT THERE IS A ISSUE WITH EXCESSIVE EMISSIONS FROM MY 2017 RAM 1500 ECODIESEL WHEN COLD WHICH REQUIRED THEM TO INHIBIT FUEL FLOW TO THE ENGINE UNTIL THE ENGINE REACHED A TEMPERATURE OF 157 DEGREES. THIS IS A SERIOUS SAFETY CONCERN AS THE TRUCK SEEMS TO IGNORE THE DRIVERS DESIRE TO ACCELERATE. I'VE COME CLOSE TO BEING REAR-ENDED ON MORE THAN ONE OCCASION BECAUSE THE TRUCK WOULD NOT ACCELERATE AT MORE THAN WHAT SEEMS TO BE AN IDOL FOR SEVERAL SECONDS. I'VE OWNED THIS TRUCK FOR ABOUT 1.5 YEARS AND STILL THERE IS NO SOLUTION TO CORRECT THIS PROBLEM. IT IS MY HOPE THAT FEDERAL ACTION WILL SPUR A SOLUTION TO THIS PROBLEM.
Mfg Campaign: 11281595
Recall Date: Nov 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE
Corrective Action:
ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE
Additional Notes:
ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE
Mfg Campaign: 11281296
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE
Corrective Action:
ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE
Additional Notes:
ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE
Mfg Campaign: 11281296
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE
Corrective Action:
ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE
Additional Notes:
ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE
Mfg Campaign: 11281296
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO ACCELERATE IMMEDIATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO ACCELERATE IMMEDIATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO ACCELERATE IMMEDIATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Mfg Campaign: 11281324
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO ACCELERATE IMMEDIATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO ACCELERATE IMMEDIATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO ACCELERATE IMMEDIATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Mfg Campaign: 11281324
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE MADE AN ABNORMAL REVVING NOISE AND BEGAN TO SLOW DOWN. THE CONTACT ALSO STATED THAT THE THROTTLE SENSOR WARNING INDICATOR BEGAN TO FLASH INTERMITTENTLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDER THE HOOD, AND NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT CALLED 911 AND THE POLICE AND FIRE DEPARTMENTS ARRIVED ON THE SCENE. THE FIRE WAS EXTINGUISHED. POLICE REPORT NUMBER: AL0630200 AND FIRE REPORT NUMBER: 0001218 WERE FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA (550 SKYLAND BLVD E, TUSCALOOSA, AL 35405, 205-759-4421) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED AN EMAIL FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING), WHICH WAS ASSOCIATED WITH HIS VEHICLE AFTER THE FIRE OCCURRED. THE FAILURE MILEAGE WAS 43,539. *DT*JB
Corrective Action:
TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE MADE AN ABNORMAL REVVING NOISE AND BEGAN TO SLOW DOWN. THE CONTACT ALSO STATED THAT THE THROTTLE SENSOR WARNING INDICATOR BEGAN TO FLASH INTERMITTENTLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDER THE HOOD, AND NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT CALLED 911 AND THE POLICE AND FIRE DEPARTMENTS ARRIVED ON THE SCENE. THE FIRE WAS EXTINGUISHED. POLICE REPORT NUMBER: AL0630200 AND FIRE REPORT NUMBER: 0001218 WERE FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA (550 SKYLAND BLVD E, TUSCALOOSA, AL 35405, 205-759-4421) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED AN EMAIL FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING), WHICH WAS ASSOCIATED WITH HIS VEHICLE AFTER THE FIRE OCCURRED. THE FAILURE MILEAGE WAS 43,539. *DT*JB
Additional Notes:
TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE MADE AN ABNORMAL REVVING NOISE AND BEGAN TO SLOW DOWN. THE CONTACT ALSO STATED THAT THE THROTTLE SENSOR WARNING INDICATOR BEGAN TO FLASH INTERMITTENTLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDER THE HOOD, AND NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT CALLED 911 AND THE POLICE AND FIRE DEPARTMENTS ARRIVED ON THE SCENE. THE FIRE WAS EXTINGUISHED. POLICE REPORT NUMBER: AL0630200 AND FIRE REPORT NUMBER: 0001218 WERE FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA (550 SKYLAND BLVD E, TUSCALOOSA, AL 35405, 205-759-4421) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED AN EMAIL FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING), WHICH WAS ASSOCIATED WITH HIS VEHICLE AFTER THE FIRE OCCURRED. THE FAILURE MILEAGE WAS 43,539. *DT*JB
Mfg Campaign: 11279925
Recall Date: Nov 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DESPITE RECALL U61/NHTSA 18V-332 BEING COMPLETED ON MY PICKUP- ON 7/23/2018 I WAS SOUTHBOUND ON INTERSTATE 29 BETWEEN ST.JOSEPH AND KANSAS CITY MO THE MORNING OF OCTOBER 31, 2019. WE HAD SNOW, FREEZING PRECIPITATION, ETC THE EVE BEFORE AND DRIVING WAS TENUOUS AT BEST. WITH MY CRUISE CONTROL SET AT APPROXIMATELY 55 MILES PER HOUR TRAFFIC BEGAN TO SUDDENLY SLOW DUE TO NUMEROUS SLIDE OFFS AND ACCIDENTS. I TAPPED MY BRAKE TO SLOW AND DISENGAGE THE CRUISE CONTROL- AND THE IMMEDIATE RESPONSE WAS FOR THE ENGINE TO REV AND INCREASE RPM,S TO MAINTAIN SPEED. CONSTANT ATTEMPTS TO BRAKE AND OVER RIDE WERE UNSUCCESSFUL. I DEEMED IT IMPOSSIBLE FOR THE BRAKES TO STOP MY VEHICLE! A RED WARNING LIGHT "BRAKE" APPEARED ON THE DASH ALONG WITH A FEW LINES OF MESSAGE WHICH I COULD NOT READ DUE TO KEEPING MY EYES ON THE ROAD. I SOMEHOW MANAGED THE THOUGHT PROCESS OF TURNING THE GEAR SHIFT KNOB TO THE NEUTRAL POSITION AND WAS JUST BARELY ABLE TO GET STOPPED BEFORE SMASHING INTO THE VEHICLE'S IN FRONT OF ME. THE DEALER WHO SUPPOSEDLY PERFORMED MY RECALL OF REPROGRAMMING THE POWERTRAIN CONTROL MODULE IS TRI STATE DODGE IN MARYVILLE MO 64468. THEY SCHEDULED AN APPOINTMENT TO HOOK MY TRUCK TO THE COMPUTER TO TRY AND DETERMINE WHAT HPPENED ON 11/7/2019
Corrective Action:
DESPITE RECALL U61/NHTSA 18V-332 BEING COMPLETED ON MY PICKUP- ON 7/23/2018 I WAS SOUTHBOUND ON INTERSTATE 29 BETWEEN ST.JOSEPH AND KANSAS CITY MO THE MORNING OF OCTOBER 31, 2019. WE HAD SNOW, FREEZING PRECIPITATION, ETC THE EVE BEFORE AND DRIVING WAS TENUOUS AT BEST. WITH MY CRUISE CONTROL SET AT APPROXIMATELY 55 MILES PER HOUR TRAFFIC BEGAN TO SUDDENLY SLOW DUE TO NUMEROUS SLIDE OFFS AND ACCIDENTS. I TAPPED MY BRAKE TO SLOW AND DISENGAGE THE CRUISE CONTROL- AND THE IMMEDIATE RESPONSE WAS FOR THE ENGINE TO REV AND INCREASE RPM,S TO MAINTAIN SPEED. CONSTANT ATTEMPTS TO BRAKE AND OVER RIDE WERE UNSUCCESSFUL. I DEEMED IT IMPOSSIBLE FOR THE BRAKES TO STOP MY VEHICLE! A RED WARNING LIGHT "BRAKE" APPEARED ON THE DASH ALONG WITH A FEW LINES OF MESSAGE WHICH I COULD NOT READ DUE TO KEEPING MY EYES ON THE ROAD. I SOMEHOW MANAGED THE THOUGHT PROCESS OF TURNING THE GEAR SHIFT KNOB TO THE NEUTRAL POSITION AND WAS JUST BARELY ABLE TO GET STOPPED BEFORE SMASHING INTO THE VEHICLE'S IN FRONT OF ME. THE DEALER WHO SUPPOSEDLY PERFORMED MY RECALL OF REPROGRAMMING THE POWERTRAIN CONTROL MODULE IS TRI STATE DODGE IN MARYVILLE MO 64468. THEY SCHEDULED AN APPOINTMENT TO HOOK MY TRUCK TO THE COMPUTER TO TRY AND DETERMINE WHAT HPPENED ON 11/7/2019
Additional Notes:
DESPITE RECALL U61/NHTSA 18V-332 BEING COMPLETED ON MY PICKUP- ON 7/23/2018 I WAS SOUTHBOUND ON INTERSTATE 29 BETWEEN ST.JOSEPH AND KANSAS CITY MO THE MORNING OF OCTOBER 31, 2019. WE HAD SNOW, FREEZING PRECIPITATION, ETC THE EVE BEFORE AND DRIVING WAS TENUOUS AT BEST. WITH MY CRUISE CONTROL SET AT APPROXIMATELY 55 MILES PER HOUR TRAFFIC BEGAN TO SUDDENLY SLOW DUE TO NUMEROUS SLIDE OFFS AND ACCIDENTS. I TAPPED MY BRAKE TO SLOW AND DISENGAGE THE CRUISE CONTROL- AND THE IMMEDIATE RESPONSE WAS FOR THE ENGINE TO REV AND INCREASE RPM,S TO MAINTAIN SPEED. CONSTANT ATTEMPTS TO BRAKE AND OVER RIDE WERE UNSUCCESSFUL. I DEEMED IT IMPOSSIBLE FOR THE BRAKES TO STOP MY VEHICLE! A RED WARNING LIGHT "BRAKE" APPEARED ON THE DASH ALONG WITH A FEW LINES OF MESSAGE WHICH I COULD NOT READ DUE TO KEEPING MY EYES ON THE ROAD. I SOMEHOW MANAGED THE THOUGHT PROCESS OF TURNING THE GEAR SHIFT KNOB TO THE NEUTRAL POSITION AND WAS JUST BARELY ABLE TO GET STOPPED BEFORE SMASHING INTO THE VEHICLE'S IN FRONT OF ME. THE DEALER WHO SUPPOSEDLY PERFORMED MY RECALL OF REPROGRAMMING THE POWERTRAIN CONTROL MODULE IS TRI STATE DODGE IN MARYVILLE MO 64468. THEY SCHEDULED AN APPOINTMENT TO HOOK MY TRUCK TO THE COMPUTER TO TRY AND DETERMINE WHAT HPPENED ON 11/7/2019
Mfg Campaign: 11278228
Recall Date: Nov 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE A 2017 RAM 1500 ECODIESEL. I WAS DRIVING DOWN THE HIGHWAY AT 70MPH WHEN THE VEHICLE SUDDENLY STARTING MAKING A CRAZY NOISE THEN BEGIN TO LOOSE POWER, I STEERED THE TRUCK ONTO THE SHOULDER WHERE IMMEDIATELY WHITE SMOKE STARTING BELLOWING FROM UNDERNEATH THE FRONT AND SIDES OF THE ENGINE COMPARTMENT I OPENED THE HOOD BUT NO FLAMES WERE VISIBLE AND IT EVENTUALLY WENT OUT. I HAD THE VEHICLE TOWED TO THE NEAREST DEALER AND THREE WEEKS LATER THEY NOW TELL ME THAT THE PROBLEM IS THE EGR COOLER LEAKING WHICH APPARENTLY IS A KNOWN AND DANGEROUS PROBLEM.
Corrective Action:
I HAVE A 2017 RAM 1500 ECODIESEL. I WAS DRIVING DOWN THE HIGHWAY AT 70MPH WHEN THE VEHICLE SUDDENLY STARTING MAKING A CRAZY NOISE THEN BEGIN TO LOOSE POWER, I STEERED THE TRUCK ONTO THE SHOULDER WHERE IMMEDIATELY WHITE SMOKE STARTING BELLOWING FROM UNDERNEATH THE FRONT AND SIDES OF THE ENGINE COMPARTMENT I OPENED THE HOOD BUT NO FLAMES WERE VISIBLE AND IT EVENTUALLY WENT OUT. I HAD THE VEHICLE TOWED TO THE NEAREST DEALER AND THREE WEEKS LATER THEY NOW TELL ME THAT THE PROBLEM IS THE EGR COOLER LEAKING WHICH APPARENTLY IS A KNOWN AND DANGEROUS PROBLEM.
Additional Notes:
I HAVE A 2017 RAM 1500 ECODIESEL. I WAS DRIVING DOWN THE HIGHWAY AT 70MPH WHEN THE VEHICLE SUDDENLY STARTING MAKING A CRAZY NOISE THEN BEGIN TO LOOSE POWER, I STEERED THE TRUCK ONTO THE SHOULDER WHERE IMMEDIATELY WHITE SMOKE STARTING BELLOWING FROM UNDERNEATH THE FRONT AND SIDES OF THE ENGINE COMPARTMENT I OPENED THE HOOD BUT NO FLAMES WERE VISIBLE AND IT EVENTUALLY WENT OUT. I HAD THE VEHICLE TOWED TO THE NEAREST DEALER AND THREE WEEKS LATER THEY NOW TELL ME THAT THE PROBLEM IS THE EGR COOLER LEAKING WHICH APPARENTLY IS A KNOWN AND DANGEROUS PROBLEM.
Mfg Campaign: 11278351
Recall Date: Nov 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
MY SECOND FRONT IMPACT WITH MY TRUCK. FIRST ONE WAS 10K DAMAGE IMPACT WAS 50 MPH, THEN A FEW MONTHS LATER MY AIRBAG LIGHT CAME ON. RAM SAYS CLOCK SPRING NEEDS REPLACED, I PAY THEM TO REPLACE IT. 2 WEEKS LATER ANOTHER FRONTAL IMPACT AT 45MPH, AIRBAGS DIDN'T DEPLOY NOR THE SEAT BELTS LOCK UP. MY 12 YO DAUGHTER HITS THE DASH AND NOW HAS A CONCUSSION. I END UP WITH A DISC ISSUE AND PINCHED NERVES IN MY NECK. FUNNY HOW I PAY IT GET A SYSTEM FIXED AND NOW NOTHING WORKS. CALLED DEALER TALKED TO MELODY, SHE SAID SERVICE MANAGER WOULD CALL BACK, NEVER HAS. I'M CONSIDERING FILING A LAW SUIT AGAINST RAM AND PARTS SUPPLIER.
Corrective Action:
MY SECOND FRONT IMPACT WITH MY TRUCK. FIRST ONE WAS 10K DAMAGE IMPACT WAS 50 MPH, THEN A FEW MONTHS LATER MY AIRBAG LIGHT CAME ON. RAM SAYS CLOCK SPRING NEEDS REPLACED, I PAY THEM TO REPLACE IT. 2 WEEKS LATER ANOTHER FRONTAL IMPACT AT 45MPH, AIRBAGS DIDN'T DEPLOY NOR THE SEAT BELTS LOCK UP. MY 12 YO DAUGHTER HITS THE DASH AND NOW HAS A CONCUSSION. I END UP WITH A DISC ISSUE AND PINCHED NERVES IN MY NECK. FUNNY HOW I PAY IT GET A SYSTEM FIXED AND NOW NOTHING WORKS. CALLED DEALER TALKED TO MELODY, SHE SAID SERVICE MANAGER WOULD CALL BACK, NEVER HAS. I'M CONSIDERING FILING A LAW SUIT AGAINST RAM AND PARTS SUPPLIER.
Additional Notes:
MY SECOND FRONT IMPACT WITH MY TRUCK. FIRST ONE WAS 10K DAMAGE IMPACT WAS 50 MPH, THEN A FEW MONTHS LATER MY AIRBAG LIGHT CAME ON. RAM SAYS CLOCK SPRING NEEDS REPLACED, I PAY THEM TO REPLACE IT. 2 WEEKS LATER ANOTHER FRONTAL IMPACT AT 45MPH, AIRBAGS DIDN'T DEPLOY NOR THE SEAT BELTS LOCK UP. MY 12 YO DAUGHTER HITS THE DASH AND NOW HAS A CONCUSSION. I END UP WITH A DISC ISSUE AND PINCHED NERVES IN MY NECK. FUNNY HOW I PAY IT GET A SYSTEM FIXED AND NOW NOTHING WORKS. CALLED DEALER TALKED TO MELODY, SHE SAID SERVICE MANAGER WOULD CALL BACK, NEVER HAS. I'M CONSIDERING FILING A LAW SUIT AGAINST RAM AND PARTS SUPPLIER.
Mfg Campaign: 11277201
Recall Date: Oct 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
MY SECOND FRONT IMPACT WITH MY TRUCK. FIRST ONE WAS 10K DAMAGE IMPACT WAS 50 MPH, THEN A FEW MONTHS LATER MY AIRBAG LIGHT CAME ON. RAM SAYS CLOCK SPRING NEEDS REPLACED, I PAY THEM TO REPLACE IT. 2 WEEKS LATER ANOTHER FRONTAL IMPACT AT 45MPH, AIRBAGS DIDN'T DEPLOY NOR THE SEAT BELTS LOCK UP. MY 12 YO DAUGHTER HITS THE DASH AND NOW HAS A CONCUSSION. I END UP WITH A DISC ISSUE AND PINCHED NERVES IN MY NECK. FUNNY HOW I PAY IT GET A SYSTEM FIXED AND NOW NOTHING WORKS. CALLED DEALER TALKED TO MELODY, SHE SAID SERVICE MANAGER WOULD CALL BACK, NEVER HAS. I'M CONSIDERING FILING A LAW SUIT AGAINST RAM AND PARTS SUPPLIER.
Corrective Action:
MY SECOND FRONT IMPACT WITH MY TRUCK. FIRST ONE WAS 10K DAMAGE IMPACT WAS 50 MPH, THEN A FEW MONTHS LATER MY AIRBAG LIGHT CAME ON. RAM SAYS CLOCK SPRING NEEDS REPLACED, I PAY THEM TO REPLACE IT. 2 WEEKS LATER ANOTHER FRONTAL IMPACT AT 45MPH, AIRBAGS DIDN'T DEPLOY NOR THE SEAT BELTS LOCK UP. MY 12 YO DAUGHTER HITS THE DASH AND NOW HAS A CONCUSSION. I END UP WITH A DISC ISSUE AND PINCHED NERVES IN MY NECK. FUNNY HOW I PAY IT GET A SYSTEM FIXED AND NOW NOTHING WORKS. CALLED DEALER TALKED TO MELODY, SHE SAID SERVICE MANAGER WOULD CALL BACK, NEVER HAS. I'M CONSIDERING FILING A LAW SUIT AGAINST RAM AND PARTS SUPPLIER.
Additional Notes:
MY SECOND FRONT IMPACT WITH MY TRUCK. FIRST ONE WAS 10K DAMAGE IMPACT WAS 50 MPH, THEN A FEW MONTHS LATER MY AIRBAG LIGHT CAME ON. RAM SAYS CLOCK SPRING NEEDS REPLACED, I PAY THEM TO REPLACE IT. 2 WEEKS LATER ANOTHER FRONTAL IMPACT AT 45MPH, AIRBAGS DIDN'T DEPLOY NOR THE SEAT BELTS LOCK UP. MY 12 YO DAUGHTER HITS THE DASH AND NOW HAS A CONCUSSION. I END UP WITH A DISC ISSUE AND PINCHED NERVES IN MY NECK. FUNNY HOW I PAY IT GET A SYSTEM FIXED AND NOW NOTHING WORKS. CALLED DEALER TALKED TO MELODY, SHE SAID SERVICE MANAGER WOULD CALL BACK, NEVER HAS. I'M CONSIDERING FILING A LAW SUIT AGAINST RAM AND PARTS SUPPLIER.
Mfg Campaign: 11277201
Recall Date: Oct 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I FILLED UP MY VEHICLE WITH FUEL ON TUESDAY. I WAS DRIVING DOWN THE HIGHWAY THURSDAY WHEN ALL THE SUDDEN THE FUEL LIGHT CAME ON ALONG WITH A MESSAGE. THEN I NOTICED MY FUEL GAUGE READ EMPTY. I KNOW IT WASN'T EMPTY BECAUSE I FILLED UP 2 DAYS EARLIER. I WENT THROUGH THE NOTIFICATION TABS AND WENT TO MESSAGES AND WHEN I OPENED THE MESSAGE IT READ, "FUEL SENSOR FAIL" ABOUT 5 MINUTES LATER THE CHECK ENGINE LIGHT CAME ON AND BOTH LIGHTS STAYED ON. FUEL GAUGE STILL READS EMPTY. THE TRUCK ONLY HAS 40350 MILES ON IT AND SEAMS TO BE TOO SOON FOR ANYTHING LIKE THIS TO HAPPEN.
Corrective Action:
I FILLED UP MY VEHICLE WITH FUEL ON TUESDAY. I WAS DRIVING DOWN THE HIGHWAY THURSDAY WHEN ALL THE SUDDEN THE FUEL LIGHT CAME ON ALONG WITH A MESSAGE. THEN I NOTICED MY FUEL GAUGE READ EMPTY. I KNOW IT WASN'T EMPTY BECAUSE I FILLED UP 2 DAYS EARLIER. I WENT THROUGH THE NOTIFICATION TABS AND WENT TO MESSAGES AND WHEN I OPENED THE MESSAGE IT READ, "FUEL SENSOR FAIL" ABOUT 5 MINUTES LATER THE CHECK ENGINE LIGHT CAME ON AND BOTH LIGHTS STAYED ON. FUEL GAUGE STILL READS EMPTY. THE TRUCK ONLY HAS 40350 MILES ON IT AND SEAMS TO BE TOO SOON FOR ANYTHING LIKE THIS TO HAPPEN.
Additional Notes:
I FILLED UP MY VEHICLE WITH FUEL ON TUESDAY. I WAS DRIVING DOWN THE HIGHWAY THURSDAY WHEN ALL THE SUDDEN THE FUEL LIGHT CAME ON ALONG WITH A MESSAGE. THEN I NOTICED MY FUEL GAUGE READ EMPTY. I KNOW IT WASN'T EMPTY BECAUSE I FILLED UP 2 DAYS EARLIER. I WENT THROUGH THE NOTIFICATION TABS AND WENT TO MESSAGES AND WHEN I OPENED THE MESSAGE IT READ, "FUEL SENSOR FAIL" ABOUT 5 MINUTES LATER THE CHECK ENGINE LIGHT CAME ON AND BOTH LIGHTS STAYED ON. FUEL GAUGE STILL READS EMPTY. THE TRUCK ONLY HAS 40350 MILES ON IT AND SEAMS TO BE TOO SOON FOR ANYTHING LIKE THIS TO HAPPEN.
Mfg Campaign: 11270989
Recall Date: Oct 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL SENSOR FAILURE ON TWO DIFFERENT OCCASIONS. ONE WAS REPLACED (FUEL RAIL PRESSURE SENSOR) AND THE OTHER HAS NOT BEEN YET DUE TO THE VERY HIGH PRICE OF THE REPAIR ($800 - $1000). FUEL GAUGE READS FULL AND THEN SUDDENLY DROPS TO EMPTY. I HAVE BEEN ADVISED THAT THIS IS A COMMON PROBLEM.
Corrective Action:
FUEL SENSOR FAILURE ON TWO DIFFERENT OCCASIONS. ONE WAS REPLACED (FUEL RAIL PRESSURE SENSOR) AND THE OTHER HAS NOT BEEN YET DUE TO THE VERY HIGH PRICE OF THE REPAIR ($800 - $1000). FUEL GAUGE READS FULL AND THEN SUDDENLY DROPS TO EMPTY. I HAVE BEEN ADVISED THAT THIS IS A COMMON PROBLEM.
Additional Notes:
FUEL SENSOR FAILURE ON TWO DIFFERENT OCCASIONS. ONE WAS REPLACED (FUEL RAIL PRESSURE SENSOR) AND THE OTHER HAS NOT BEEN YET DUE TO THE VERY HIGH PRICE OF THE REPAIR ($800 - $1000). FUEL GAUGE READS FULL AND THEN SUDDENLY DROPS TO EMPTY. I HAVE BEEN ADVISED THAT THIS IS A COMMON PROBLEM.
Mfg Campaign: 11271133
Recall Date: Oct 25, 2019
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