Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While making a left turn at low speed, I suddenly lost power steering, there was no warning message or notice and steering was very hard, I pulled over, shut the vehicle off and restarted, the power steering returned and I resumed my trip. The second incident, the vehicle was parked in my driveway, I started it up and immediately got a message on the dash that said, Service Power Steering, the power steering was not available, maneuvering was next to impossible. I have just purchased this vehicle on 2/28/22, used as is, with no warranty and I feel I have purchased a dangerous vehicle with no options available. This vehicle is a 2017 Ram 1500 Laramie Longhorn Limited with 128,00 miles on it. I understand there are some issues with the EPS system on several of the Ram 1500 Model years, and there has even been a recall on some models. I feel it necessary to report this incident as I am afraid to drive the vehicle, which makes this purchase useless, even after researching this vehicles history before buying, I had no way of knowing of the current EPS problems as there are no current recalls for my particular truck. If there is a problem with the EPS system, at the time of manufacturing, then why haven't the 2017 models been recalled as well. Also my local dealer cannot effectively make any repairs unless he has a code or the power steering is not available at the time he inspects it, and ironically it works fine intermittently.
Corrective Action:
While making a left turn at low speed, I suddenly lost power steering, there was no warning message or notice and steering was very hard, I pulled over, shut the vehicle off and restarted, the power steering returned and I resumed my trip. The second incident, the vehicle was parked in my driveway, I started it up and immediately got a message on the dash that said, Service Power Steering, the power steering was not available, maneuvering was next to impossible. I have just purchased this vehicle on 2/28/22, used as is, with no warranty and I feel I have purchased a dangerous vehicle with no options available. This vehicle is a 2017 Ram 1500 Laramie Longhorn Limited with 128,00 miles on it. I understand there are some issues with the EPS system on several of the Ram 1500 Model years, and there has even been a recall on some models. I feel it necessary to report this incident as I am afraid to drive the vehicle, which makes this purchase useless, even after researching this vehicles history before buying, I had no way of knowing of the current EPS problems as there are no current recalls for my particular truck. If there is a problem with the EPS system, at the time of manufacturing, then why haven't the 2017 models been recalled as well. Also my local dealer cannot effectively make any repairs unless he has a code or the power steering is not available at the time he inspects it, and ironically it works fine intermittently.
Additional Notes:
While making a left turn at low speed, I suddenly lost power steering, there was no warning message or notice and steering was very hard, I pulled over, shut the vehicle off and restarted, the power steering returned and I resumed my trip. The second incident, the vehicle was parked in my driveway, I started it up and immediately got a message on the dash that said, Service Power Steering, the power steering was not available, maneuvering was next to impossible. I have just purchased this vehicle on 2/28/22, used as is, with no warranty and I feel I have purchased a dangerous vehicle with no options available. This vehicle is a 2017 Ram 1500 Laramie Longhorn Limited with 128,00 miles on it. I understand there are some issues with the EPS system on several of the Ram 1500 Model years, and there has even been a recall on some models. I feel it necessary to report this incident as I am afraid to drive the vehicle, which makes this purchase useless, even after researching this vehicles history before buying, I had no way of knowing of the current EPS problems as there are no current recalls for my particular truck. If there is a problem with the EPS system, at the time of manufacturing, then why haven't the 2017 models been recalled as well. Also my local dealer cannot effectively make any repairs unless he has a code or the power steering is not available at the time he inspects it, and ironically it works fine intermittently.
Mfg Campaign: 11455283
Recall Date: Mar 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel sensor fails
Corrective Action:
Fuel sensor fails
Additional Notes:
Fuel sensor fails
Mfg Campaign: 11455012
Recall Date: Mar 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
It’s the oil filter housing it’s made out of plastic and the heat of the engine cause the seals to leak oil mechanic said to upgrade it with an aluminum housing instead
Corrective Action:
It’s the oil filter housing it’s made out of plastic and the heat of the engine cause the seals to leak oil mechanic said to upgrade it with an aluminum housing instead
Additional Notes:
It’s the oil filter housing it’s made out of plastic and the heat of the engine cause the seals to leak oil mechanic said to upgrade it with an aluminum housing instead
Mfg Campaign: 11454240
Recall Date: Feb 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My electronic power steering failed. Makes it next to impossible to steer. Thankfully low speed, so no crash. No warning prior to failure.
Corrective Action:
My electronic power steering failed. Makes it next to impossible to steer. Thankfully low speed, so no crash. No warning prior to failure.
Additional Notes:
My electronic power steering failed. Makes it next to impossible to steer. Thankfully low speed, so no crash. No warning prior to failure.
Mfg Campaign: 11452455
Recall Date: Feb 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My electronic power steering failed. Makes it next to impossible to steer. Thankfully low speed, so no crash. No warning prior to failure.
Corrective Action:
My electronic power steering failed. Makes it next to impossible to steer. Thankfully low speed, so no crash. No warning prior to failure.
Additional Notes:
My electronic power steering failed. Makes it next to impossible to steer. Thankfully low speed, so no crash. No warning prior to failure.
Mfg Campaign: 11452455
Recall Date: Feb 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 Ram Quad cab truck leaking water into cabin ? 3 rd rear brake light gasket replaced and still finding water on front windshield and dash and also under back fold up seat storage compartments filled with water ??? There are numerous complaints re: Ram trucks of different years experiencing same problems why is this not a issue for a recall when this will rot out floor n cause mold on interior carpets and headliners ? My truck has 12,169 miles on it and I feel like it is worthless !!! I didn’t buy a fish tank I purchased a very expensive truck that Ram knows has this problem many many times ?
Corrective Action:
2017 Ram Quad cab truck leaking water into cabin ? 3 rd rear brake light gasket replaced and still finding water on front windshield and dash and also under back fold up seat storage compartments filled with water ??? There are numerous complaints re: Ram trucks of different years experiencing same problems why is this not a issue for a recall when this will rot out floor n cause mold on interior carpets and headliners ? My truck has 12,169 miles on it and I feel like it is worthless !!! I didn’t buy a fish tank I purchased a very expensive truck that Ram knows has this problem many many times ?
Additional Notes:
2017 Ram Quad cab truck leaking water into cabin ? 3 rd rear brake light gasket replaced and still finding water on front windshield and dash and also under back fold up seat storage compartments filled with water ??? There are numerous complaints re: Ram trucks of different years experiencing same problems why is this not a issue for a recall when this will rot out floor n cause mold on interior carpets and headliners ? My truck has 12,169 miles on it and I feel like it is worthless !!! I didn’t buy a fish tank I purchased a very expensive truck that Ram knows has this problem many many times ?
Mfg Campaign: 11451569
Recall Date: Feb 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2017 Ram Quad cab truck leaking water into cabin ? 3 rd rear brake light gasket replaced and still finding water on front windshield and dash and also under back fold up seat storage compartments filled with water ??? There are numerous complaints re: Ram trucks of different years experiencing same problems why is this not a issue for a recall when this will rot out floor n cause mold on interior carpets and headliners ? My truck has 12,169 miles on it and I feel like it is worthless !!! I didn’t buy a fish tank I purchased a very expensive truck that Ram knows has this problem many many times ?
Corrective Action:
2017 Ram Quad cab truck leaking water into cabin ? 3 rd rear brake light gasket replaced and still finding water on front windshield and dash and also under back fold up seat storage compartments filled with water ??? There are numerous complaints re: Ram trucks of different years experiencing same problems why is this not a issue for a recall when this will rot out floor n cause mold on interior carpets and headliners ? My truck has 12,169 miles on it and I feel like it is worthless !!! I didn’t buy a fish tank I purchased a very expensive truck that Ram knows has this problem many many times ?
Additional Notes:
2017 Ram Quad cab truck leaking water into cabin ? 3 rd rear brake light gasket replaced and still finding water on front windshield and dash and also under back fold up seat storage compartments filled with water ??? There are numerous complaints re: Ram trucks of different years experiencing same problems why is this not a issue for a recall when this will rot out floor n cause mold on interior carpets and headliners ? My truck has 12,169 miles on it and I feel like it is worthless !!! I didn’t buy a fish tank I purchased a very expensive truck that Ram knows has this problem many many times ?
Mfg Campaign: 11451569
Recall Date: Feb 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering becomes inoperable
Corrective Action:
Power steering becomes inoperable
Additional Notes:
Power steering becomes inoperable
Mfg Campaign: 11451598
Recall Date: Feb 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When the engine was started a ticking sound is heard, this has been happening for approximately 6 months. The ticking would go away after the engine was run for approximately 10 minutes. The truck now has 82639 miles on it and the ticking had gotten worse. I took the truck to the dealer, Dallas Dodge they reported that several of the exhaust bolts/studs have broken (confirmed 6) and the gaskets and the bolts needed to be replaced. My concern with this issue is with an exhaust leak I am worried that this could allow carbon monoxide into the vehicle.
Corrective Action:
When the engine was started a ticking sound is heard, this has been happening for approximately 6 months. The ticking would go away after the engine was run for approximately 10 minutes. The truck now has 82639 miles on it and the ticking had gotten worse. I took the truck to the dealer, Dallas Dodge they reported that several of the exhaust bolts/studs have broken (confirmed 6) and the gaskets and the bolts needed to be replaced. My concern with this issue is with an exhaust leak I am worried that this could allow carbon monoxide into the vehicle.
Additional Notes:
When the engine was started a ticking sound is heard, this has been happening for approximately 6 months. The ticking would go away after the engine was run for approximately 10 minutes. The truck now has 82639 miles on it and the ticking had gotten worse. I took the truck to the dealer, Dallas Dodge they reported that several of the exhaust bolts/studs have broken (confirmed 6) and the gaskets and the bolts needed to be replaced. My concern with this issue is with an exhaust leak I am worried that this could allow carbon monoxide into the vehicle.
Mfg Campaign: 11450159
Recall Date: Feb 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Chrysler (RAM) truck 2017 3.6 pentstar enjine 3.6L Oil Filter Housing Leak - vehicle has 50 k miles on it. vehicle oil has pumped out of the engine due to this faulty oil filter housing.
Corrective Action:
Chrysler (RAM) truck 2017 3.6 pentstar enjine 3.6L Oil Filter Housing Leak - vehicle has 50 k miles on it. vehicle oil has pumped out of the engine due to this faulty oil filter housing.
Additional Notes:
Chrysler (RAM) truck 2017 3.6 pentstar enjine 3.6L Oil Filter Housing Leak - vehicle has 50 k miles on it. vehicle oil has pumped out of the engine due to this faulty oil filter housing.
Mfg Campaign: 11449279
Recall Date: Jan 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11448617
Recall Date: Jan 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
While traveling on a paved state maintained road at approximately 45-50 miles per hour, the driver side front tire on my 2017 RAM 1500 exploded. The condition of the road at the time was clear and there were no foreign objects laying in the lane of travel. Upon the tire exploding, I was immediately pulled left into the opposing lane of traffic. No injuries or crash were reported during this incident, however had my rate of speed been higher, lack of driving skills, or oncoming traffic, the results could have proved to be fatal. After finding a safe location off of the travelled roadway, I replaced the faulty tire with a spare. I observed damage to my inner fender liner as a result of the explosion. The tire has not been inspected by the police, insurance company, or the manufacturer. No warning lamps or other indicators provided notification of any problems prior to the incident. The faulty tire in question is Identified as a Goodyear Wrangler SR-A, P275/60R20. This tire is an original installation from the vehicle manufacturer and has been in service for 20,300 miles. This particular tire blew out in a straight line fashion across the tread section of the tire from sidewall to the opposite sidewall. This is the first time that I have ever reported a safety matter, however due to the unique circumstances of the failure of this tire, I feel that this matter should be investigated and this tire removed from service. I have conducted internet searches and found other consumers have experienced the exact same tire failure scenario. I will be replacing all four Gooodyear tires on my RAM truck tomorrow with a completely different manufacturer. The tire can be retained for inspection if necessary, although it will be disposed of if no such request is received.
Corrective Action:
While traveling on a paved state maintained road at approximately 45-50 miles per hour, the driver side front tire on my 2017 RAM 1500 exploded. The condition of the road at the time was clear and there were no foreign objects laying in the lane of travel. Upon the tire exploding, I was immediately pulled left into the opposing lane of traffic. No injuries or crash were reported during this incident, however had my rate of speed been higher, lack of driving skills, or oncoming traffic, the results could have proved to be fatal. After finding a safe location off of the travelled roadway, I replaced the faulty tire with a spare. I observed damage to my inner fender liner as a result of the explosion. The tire has not been inspected by the police, insurance company, or the manufacturer. No warning lamps or other indicators provided notification of any problems prior to the incident. The faulty tire in question is Identified as a Goodyear Wrangler SR-A, P275/60R20. This tire is an original installation from the vehicle manufacturer and has been in service for 20,300 miles. This particular tire blew out in a straight line fashion across the tread section of the tire from sidewall to the opposite sidewall. This is the first time that I have ever reported a safety matter, however due to the unique circumstances of the failure of this tire, I feel that this matter should be investigated and this tire removed from service. I have conducted internet searches and found other consumers have experienced the exact same tire failure scenario. I will be replacing all four Gooodyear tires on my RAM truck tomorrow with a completely different manufacturer. The tire can be retained for inspection if necessary, although it will be disposed of if no such request is received.
Additional Notes:
While traveling on a paved state maintained road at approximately 45-50 miles per hour, the driver side front tire on my 2017 RAM 1500 exploded. The condition of the road at the time was clear and there were no foreign objects laying in the lane of travel. Upon the tire exploding, I was immediately pulled left into the opposing lane of traffic. No injuries or crash were reported during this incident, however had my rate of speed been higher, lack of driving skills, or oncoming traffic, the results could have proved to be fatal. After finding a safe location off of the travelled roadway, I replaced the faulty tire with a spare. I observed damage to my inner fender liner as a result of the explosion. The tire has not been inspected by the police, insurance company, or the manufacturer. No warning lamps or other indicators provided notification of any problems prior to the incident. The faulty tire in question is Identified as a Goodyear Wrangler SR-A, P275/60R20. This tire is an original installation from the vehicle manufacturer and has been in service for 20,300 miles. This particular tire blew out in a straight line fashion across the tread section of the tire from sidewall to the opposite sidewall. This is the first time that I have ever reported a safety matter, however due to the unique circumstances of the failure of this tire, I feel that this matter should be investigated and this tire removed from service. I have conducted internet searches and found other consumers have experienced the exact same tire failure scenario. I will be replacing all four Gooodyear tires on my RAM truck tomorrow with a completely different manufacturer. The tire can be retained for inspection if necessary, although it will be disposed of if no such request is received.
Mfg Campaign: 11448236
Recall Date: Jan 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
My truck has been parked at a Dodge Service Center for three days. I've been told the suspension has failed and needs to be replaced. The cost will be approximately $4,000. I've never been in an accident. I've never used the truck to tow anything. I don't drive off-road. I DO perform regular maintenance before the recommended time/mileage. I use quality products (oils, filters, brakes, etc.). No 5 year old vehicle should have a failed suspension from regular commuter/family driving. The suspension has been finicky for over two years mainly occurs in the colder months. My friend owns the same model truck (can provide VIN if needed) and his truck's suspension failed after year one. Luckily, it was still under warranty but took multiple trips to the dealership and much hassle to fully repair/replace his truck's suspension. Prior to my truck's suspension completely failing rendering it not drivable, there were many times I was driving on the highway alone and sometimes with my family when the truck would drop lower than entry mode with no warning - a huge safety risk to passengers and cars around me. The truck would be moving at highway speeds with essentially no suspension causing it to bounce and wobble within the lane and over the line. My children are now afraid to drive in the truck. Please hold Ram-Dodge-Chrysler accountable. Please make them do what is right. Please issue a recall for the air suspension. They should fix the air suspension supplying a lifetime warranty OR replace the air suspension with a tradition suspension that won't fail in cold weather. Ram owners have paid a premium for this vehicle. Please fix this safety issue. (I have included two pictures of my truck at the Dodge Service Center. Not surprisingly, it is parked next to another Ram Rebel with the same suspension issue. Notice the fenders almost touching the wheels particularly in the back. Also on the truck next to mine, notice the tilt to the right and the sinking in the back.)
Corrective Action:
My truck has been parked at a Dodge Service Center for three days. I've been told the suspension has failed and needs to be replaced. The cost will be approximately $4,000. I've never been in an accident. I've never used the truck to tow anything. I don't drive off-road. I DO perform regular maintenance before the recommended time/mileage. I use quality products (oils, filters, brakes, etc.). No 5 year old vehicle should have a failed suspension from regular commuter/family driving. The suspension has been finicky for over two years mainly occurs in the colder months. My friend owns the same model truck (can provide VIN if needed) and his truck's suspension failed after year one. Luckily, it was still under warranty but took multiple trips to the dealership and much hassle to fully repair/replace his truck's suspension. Prior to my truck's suspension completely failing rendering it not drivable, there were many times I was driving on the highway alone and sometimes with my family when the truck would drop lower than entry mode with no warning - a huge safety risk to passengers and cars around me. The truck would be moving at highway speeds with essentially no suspension causing it to bounce and wobble within the lane and over the line. My children are now afraid to drive in the truck. Please hold Ram-Dodge-Chrysler accountable. Please make them do what is right. Please issue a recall for the air suspension. They should fix the air suspension supplying a lifetime warranty OR replace the air suspension with a tradition suspension that won't fail in cold weather. Ram owners have paid a premium for this vehicle. Please fix this safety issue. (I have included two pictures of my truck at the Dodge Service Center. Not surprisingly, it is parked next to another Ram Rebel with the same suspension issue. Notice the fenders almost touching the wheels particularly in the back. Also on the truck next to mine, notice the tilt to the right and the sinking in the back.)
Additional Notes:
My truck has been parked at a Dodge Service Center for three days. I've been told the suspension has failed and needs to be replaced. The cost will be approximately $4,000. I've never been in an accident. I've never used the truck to tow anything. I don't drive off-road. I DO perform regular maintenance before the recommended time/mileage. I use quality products (oils, filters, brakes, etc.). No 5 year old vehicle should have a failed suspension from regular commuter/family driving. The suspension has been finicky for over two years mainly occurs in the colder months. My friend owns the same model truck (can provide VIN if needed) and his truck's suspension failed after year one. Luckily, it was still under warranty but took multiple trips to the dealership and much hassle to fully repair/replace his truck's suspension. Prior to my truck's suspension completely failing rendering it not drivable, there were many times I was driving on the highway alone and sometimes with my family when the truck would drop lower than entry mode with no warning - a huge safety risk to passengers and cars around me. The truck would be moving at highway speeds with essentially no suspension causing it to bounce and wobble within the lane and over the line. My children are now afraid to drive in the truck. Please hold Ram-Dodge-Chrysler accountable. Please make them do what is right. Please issue a recall for the air suspension. They should fix the air suspension supplying a lifetime warranty OR replace the air suspension with a tradition suspension that won't fail in cold weather. Ram owners have paid a premium for this vehicle. Please fix this safety issue. (I have included two pictures of my truck at the Dodge Service Center. Not surprisingly, it is parked next to another Ram Rebel with the same suspension issue. Notice the fenders almost touching the wheels particularly in the back. Also on the truck next to mine, notice the tilt to the right and the sinking in the back.)
Mfg Campaign: 11446681
Recall Date: Jan 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Air bag light comes on from time to time wiggle some wires under the seat and light goes away,so I think it disables the airbags cause it says they need to be serviced, also engine knocks when start up the. Goes into a little knock after warm up, continues through driving all day some days worst then ever , weather it be fresh oil or 509 mike's down the rd , to 2000 miles down the rd, I think it's a manufacturer error
Corrective Action:
Air bag light comes on from time to time wiggle some wires under the seat and light goes away,so I think it disables the airbags cause it says they need to be serviced, also engine knocks when start up the. Goes into a little knock after warm up, continues through driving all day some days worst then ever , weather it be fresh oil or 509 mike's down the rd , to 2000 miles down the rd, I think it's a manufacturer error
Additional Notes:
Air bag light comes on from time to time wiggle some wires under the seat and light goes away,so I think it disables the airbags cause it says they need to be serviced, also engine knocks when start up the. Goes into a little knock after warm up, continues through driving all day some days worst then ever , weather it be fresh oil or 509 mike's down the rd , to 2000 miles down the rd, I think it's a manufacturer error
Mfg Campaign: 11443548
Recall Date: Dec 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Air bag light comes on from time to time wiggle some wires under the seat and light goes away,so I think it disables the airbags cause it says they need to be serviced, also engine knocks when start up the. Goes into a little knock after warm up, continues through driving all day some days worst then ever , weather it be fresh oil or 509 mike's down the rd , to 2000 miles down the rd, I think it's a manufacturer error
Corrective Action:
Air bag light comes on from time to time wiggle some wires under the seat and light goes away,so I think it disables the airbags cause it says they need to be serviced, also engine knocks when start up the. Goes into a little knock after warm up, continues through driving all day some days worst then ever , weather it be fresh oil or 509 mike's down the rd , to 2000 miles down the rd, I think it's a manufacturer error
Additional Notes:
Air bag light comes on from time to time wiggle some wires under the seat and light goes away,so I think it disables the airbags cause it says they need to be serviced, also engine knocks when start up the. Goes into a little knock after warm up, continues through driving all day some days worst then ever , weather it be fresh oil or 509 mike's down the rd , to 2000 miles down the rd, I think it's a manufacturer error
Mfg Campaign: 11443548
Recall Date: Dec 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
loss of electric power steering (EPS) when taking left turns and trying to straightening the wheel back there no power steering and this happens at all speeds called Ram dealer two week wait to get it in to look at it. no warning lamps or messages. looks like there a recall on 2013-2016 Ram 1500 and 2018 -2020 Ram 1500 for this problem but not for 2017 ?
Corrective Action:
loss of electric power steering (EPS) when taking left turns and trying to straightening the wheel back there no power steering and this happens at all speeds called Ram dealer two week wait to get it in to look at it. no warning lamps or messages. looks like there a recall on 2013-2016 Ram 1500 and 2018 -2020 Ram 1500 for this problem but not for 2017 ?
Additional Notes:
loss of electric power steering (EPS) when taking left turns and trying to straightening the wheel back there no power steering and this happens at all speeds called Ram dealer two week wait to get it in to look at it. no warning lamps or messages. looks like there a recall on 2013-2016 Ram 1500 and 2018 -2020 Ram 1500 for this problem but not for 2017 ?
Mfg Campaign: 11442384
Recall Date: Dec 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
loss of electric power steering (EPS) when taking left turns and trying to straightening the wheel back there no power steering and this happens at all speeds called Ram dealer two week wait to get it in to look at it. no warning lamps or messages. looks like there a recall on 2013-2016 Ram 1500 and 2018 -2020 Ram 1500 for this problem but not for 2017 ?
Corrective Action:
loss of electric power steering (EPS) when taking left turns and trying to straightening the wheel back there no power steering and this happens at all speeds called Ram dealer two week wait to get it in to look at it. no warning lamps or messages. looks like there a recall on 2013-2016 Ram 1500 and 2018 -2020 Ram 1500 for this problem but not for 2017 ?
Additional Notes:
loss of electric power steering (EPS) when taking left turns and trying to straightening the wheel back there no power steering and this happens at all speeds called Ram dealer two week wait to get it in to look at it. no warning lamps or messages. looks like there a recall on 2013-2016 Ram 1500 and 2018 -2020 Ram 1500 for this problem but not for 2017 ?
Mfg Campaign: 11442384
Recall Date: Dec 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact received a recall notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that they would special order the parts. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact received a recall notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that they would special order the parts. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact received a recall notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that they would special order the parts. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11441354
Recall Date: Nov 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The truck was in my driveway, with ignition off. I had come home for lunch and was doing some work on the computer when a neighbor saw my truck on fire and alerted me. We called 911 and I went out to see what was going on. By then the entire bed area was completely engulfed with flames and it was beginning to spread into the cabin area. Within 10 minutes the truck was completely engulfed in flames. AFter the fire was extinguished, the fire department (captain) told me they believed the fire began in the rear passenger side taillight. That was the "hot spot". The truck was a total loss.
Corrective Action:
The truck was in my driveway, with ignition off. I had come home for lunch and was doing some work on the computer when a neighbor saw my truck on fire and alerted me. We called 911 and I went out to see what was going on. By then the entire bed area was completely engulfed with flames and it was beginning to spread into the cabin area. Within 10 minutes the truck was completely engulfed in flames. AFter the fire was extinguished, the fire department (captain) told me they believed the fire began in the rear passenger side taillight. That was the "hot spot". The truck was a total loss.
Additional Notes:
The truck was in my driveway, with ignition off. I had come home for lunch and was doing some work on the computer when a neighbor saw my truck on fire and alerted me. We called 911 and I went out to see what was going on. By then the entire bed area was completely engulfed with flames and it was beginning to spread into the cabin area. Within 10 minutes the truck was completely engulfed in flames. AFter the fire was extinguished, the fire department (captain) told me they believed the fire began in the rear passenger side taillight. That was the "hot spot". The truck was a total loss.
Mfg Campaign: 11440051
Recall Date: Nov 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Since owning my 2017 Dodge Ram I have had issues with the fuel nozzle becoming stuck in the tank this is every single gas station I have spent nearly 20 to 1 hr trying to get the nozzle out I have researched in-line and apparently this is an overwhelming issue as other people and in the dodge forum complained about this Several times the pump does not shut off because the nozzle is still engaged And when it was able to become dislodged via force gas has spilt everywhere I even had employees and a fuel truck driver try to get this off This is a huge safety and mechanical issue and I’m very frustrated my dodge dealer will not assist me because Ethel say it’s not under warranty It is getting stuck due to the angle of the filler tube between years 2015 and 2017 this last time Was just recent but other times every month Please help
Corrective Action:
Since owning my 2017 Dodge Ram I have had issues with the fuel nozzle becoming stuck in the tank this is every single gas station I have spent nearly 20 to 1 hr trying to get the nozzle out I have researched in-line and apparently this is an overwhelming issue as other people and in the dodge forum complained about this Several times the pump does not shut off because the nozzle is still engaged And when it was able to become dislodged via force gas has spilt everywhere I even had employees and a fuel truck driver try to get this off This is a huge safety and mechanical issue and I’m very frustrated my dodge dealer will not assist me because Ethel say it’s not under warranty It is getting stuck due to the angle of the filler tube between years 2015 and 2017 this last time Was just recent but other times every month Please help
Additional Notes:
Since owning my 2017 Dodge Ram I have had issues with the fuel nozzle becoming stuck in the tank this is every single gas station I have spent nearly 20 to 1 hr trying to get the nozzle out I have researched in-line and apparently this is an overwhelming issue as other people and in the dodge forum complained about this Several times the pump does not shut off because the nozzle is still engaged And when it was able to become dislodged via force gas has spilt everywhere I even had employees and a fuel truck driver try to get this off This is a huge safety and mechanical issue and I’m very frustrated my dodge dealer will not assist me because Ethel say it’s not under warranty It is getting stuck due to the angle of the filler tube between years 2015 and 2017 this last time Was just recent but other times every month Please help
Mfg Campaign: 11439871
Recall Date: Nov 9, 2021
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