Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We were driving down the interstate and my truck went into limp mode. This almost caused an accident. We were able to get off the road and into a parking lot but the whole truck locked up. The dash started saying "Service Throttle Positioning System" and the gear shift locked into park. The truck got stuck in first gear and I was able to get out of the way before we were rear ended. We had the truck towed to a truck shop and the codes had gone away. They drove it and while they were testing it it did the same thing to them. Based on research this part was on recall on the Jeep Grand Cherokee 3.0L Eco Diesel for causing this same issue with the crank shaft tone wheel (reluctor wheel) but to this date there has been none on my truck. We are now out $3400 for the repair with Stellantis knowing they have had issues with this part on the other models with the same engine.
Corrective Action:
We were driving down the interstate and my truck went into limp mode. This almost caused an accident. We were able to get off the road and into a parking lot but the whole truck locked up. The dash started saying "Service Throttle Positioning System" and the gear shift locked into park. The truck got stuck in first gear and I was able to get out of the way before we were rear ended. We had the truck towed to a truck shop and the codes had gone away. They drove it and while they were testing it it did the same thing to them. Based on research this part was on recall on the Jeep Grand Cherokee 3.0L Eco Diesel for causing this same issue with the crank shaft tone wheel (reluctor wheel) but to this date there has been none on my truck. We are now out $3400 for the repair with Stellantis knowing they have had issues with this part on the other models with the same engine.
Additional Notes:
We were driving down the interstate and my truck went into limp mode. This almost caused an accident. We were able to get off the road and into a parking lot but the whole truck locked up. The dash started saying "Service Throttle Positioning System" and the gear shift locked into park. The truck got stuck in first gear and I was able to get out of the way before we were rear ended. We had the truck towed to a truck shop and the codes had gone away. They drove it and while they were testing it it did the same thing to them. Based on research this part was on recall on the Jeep Grand Cherokee 3.0L Eco Diesel for causing this same issue with the crank shaft tone wheel (reluctor wheel) but to this date there has been none on my truck. We are now out $3400 for the repair with Stellantis knowing they have had issues with this part on the other models with the same engine.
Mfg Campaign: 11670592
Recall Date: Jul 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We were driving down the interstate and my truck went into limp mode. This almost caused an accident. We were able to get off the road and into a parking lot but the whole truck locked up. The dash started saying "Service Throttle Positioning System" and the gear shift locked into park. The truck got stuck in first gear and I was able to get out of the way before we were rear ended. We had the truck towed to a truck shop and the codes had gone away. They drove it and while they were testing it it did the same thing to them. Based on research this part was on recall on the Jeep Grand Cherokee 3.0L Eco Diesel for causing this same issue with the crank shaft tone wheel (reluctor wheel) but to this date there has been none on my truck. We are now out $3400 for the repair with Stellantis knowing they have had issues with this part on the other models with the same engine.
Corrective Action:
We were driving down the interstate and my truck went into limp mode. This almost caused an accident. We were able to get off the road and into a parking lot but the whole truck locked up. The dash started saying "Service Throttle Positioning System" and the gear shift locked into park. The truck got stuck in first gear and I was able to get out of the way before we were rear ended. We had the truck towed to a truck shop and the codes had gone away. They drove it and while they were testing it it did the same thing to them. Based on research this part was on recall on the Jeep Grand Cherokee 3.0L Eco Diesel for causing this same issue with the crank shaft tone wheel (reluctor wheel) but to this date there has been none on my truck. We are now out $3400 for the repair with Stellantis knowing they have had issues with this part on the other models with the same engine.
Additional Notes:
We were driving down the interstate and my truck went into limp mode. This almost caused an accident. We were able to get off the road and into a parking lot but the whole truck locked up. The dash started saying "Service Throttle Positioning System" and the gear shift locked into park. The truck got stuck in first gear and I was able to get out of the way before we were rear ended. We had the truck towed to a truck shop and the codes had gone away. They drove it and while they were testing it it did the same thing to them. Based on research this part was on recall on the Jeep Grand Cherokee 3.0L Eco Diesel for causing this same issue with the crank shaft tone wheel (reluctor wheel) but to this date there has been none on my truck. We are now out $3400 for the repair with Stellantis knowing they have had issues with this part on the other models with the same engine.
Mfg Campaign: 11670592
Recall Date: Jul 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
We were driving down the interstate and my truck went into limp mode. This almost caused an accident. We were able to get off the road and into a parking lot but the whole truck locked up. The dash started saying "Service Throttle Positioning System" and the gear shift locked into park. The truck got stuck in first gear and I was able to get out of the way before we were rear ended. We had the truck towed to a truck shop and the codes had gone away. They drove it and while they were testing it it did the same thing to them. Based on research this part was on recall on the Jeep Grand Cherokee 3.0L Eco Diesel for causing this same issue with the crank shaft tone wheel (reluctor wheel) but to this date there has been none on my truck. We are now out $3400 for the repair with Stellantis knowing they have had issues with this part on the other models with the same engine.
Corrective Action:
We were driving down the interstate and my truck went into limp mode. This almost caused an accident. We were able to get off the road and into a parking lot but the whole truck locked up. The dash started saying "Service Throttle Positioning System" and the gear shift locked into park. The truck got stuck in first gear and I was able to get out of the way before we were rear ended. We had the truck towed to a truck shop and the codes had gone away. They drove it and while they were testing it it did the same thing to them. Based on research this part was on recall on the Jeep Grand Cherokee 3.0L Eco Diesel for causing this same issue with the crank shaft tone wheel (reluctor wheel) but to this date there has been none on my truck. We are now out $3400 for the repair with Stellantis knowing they have had issues with this part on the other models with the same engine.
Additional Notes:
We were driving down the interstate and my truck went into limp mode. This almost caused an accident. We were able to get off the road and into a parking lot but the whole truck locked up. The dash started saying "Service Throttle Positioning System" and the gear shift locked into park. The truck got stuck in first gear and I was able to get out of the way before we were rear ended. We had the truck towed to a truck shop and the codes had gone away. They drove it and while they were testing it it did the same thing to them. Based on research this part was on recall on the Jeep Grand Cherokee 3.0L Eco Diesel for causing this same issue with the crank shaft tone wheel (reluctor wheel) but to this date there has been none on my truck. We are now out $3400 for the repair with Stellantis knowing they have had issues with this part on the other models with the same engine.
Mfg Campaign: 11670592
Recall Date: Jul 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
In January 2025, the “Check ABS” warning light illuminated in my 2016 RAM 1500 Laramie. I promptly brought the vehicle to the dealership where it was purchased. Upon inspection, I was informed that the required part for repairs was on back order. I was assured that I would receive an update from the dealership in March 2025 regarding the status of the part, but I did not receive any communication. On June 20, 2025, I contacted the dealership for an update and was informed that the part remains on back order and is no longer being manufactured. However, no solutions or alternative options were provided to address this issue. A representative from the Service Department stated they would escalate the matter to the Parts Manager, but no further plan or resolution was discussed. Given that the vehicle ABS is a key safety feature, I am very concerned that a necessary safety component is unavailable.
Corrective Action:
In January 2025, the “Check ABS” warning light illuminated in my 2016 RAM 1500 Laramie. I promptly brought the vehicle to the dealership where it was purchased. Upon inspection, I was informed that the required part for repairs was on back order. I was assured that I would receive an update from the dealership in March 2025 regarding the status of the part, but I did not receive any communication. On June 20, 2025, I contacted the dealership for an update and was informed that the part remains on back order and is no longer being manufactured. However, no solutions or alternative options were provided to address this issue. A representative from the Service Department stated they would escalate the matter to the Parts Manager, but no further plan or resolution was discussed. Given that the vehicle ABS is a key safety feature, I am very concerned that a necessary safety component is unavailable.
Additional Notes:
In January 2025, the “Check ABS” warning light illuminated in my 2016 RAM 1500 Laramie. I promptly brought the vehicle to the dealership where it was purchased. Upon inspection, I was informed that the required part for repairs was on back order. I was assured that I would receive an update from the dealership in March 2025 regarding the status of the part, but I did not receive any communication. On June 20, 2025, I contacted the dealership for an update and was informed that the part remains on back order and is no longer being manufactured. However, no solutions or alternative options were provided to address this issue. A representative from the Service Department stated they would escalate the matter to the Parts Manager, but no further plan or resolution was discussed. Given that the vehicle ABS is a key safety feature, I am very concerned that a necessary safety component is unavailable.
Mfg Campaign: 11668661
Recall Date: Jun 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I am having trouble with the electronic power steering. The power steering goes in and out, making it difficult to turn the steering wheel, making myself feel at risk while in traffic. The problem has not been confirmed yet by a dealer for my specific VIN.
Corrective Action:
I am having trouble with the electronic power steering. The power steering goes in and out, making it difficult to turn the steering wheel, making myself feel at risk while in traffic. The problem has not been confirmed yet by a dealer for my specific VIN.
Additional Notes:
I am having trouble with the electronic power steering. The power steering goes in and out, making it difficult to turn the steering wheel, making myself feel at risk while in traffic. The problem has not been confirmed yet by a dealer for my specific VIN.
Mfg Campaign: 11667172
Recall Date: Jun 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Intermittent steering issues, loss of power steering, hard to steer vehicle.
Corrective Action:
Intermittent steering issues, loss of power steering, hard to steer vehicle.
Additional Notes:
Intermittent steering issues, loss of power steering, hard to steer vehicle.
Mfg Campaign: 11666602
Recall Date: Jun 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Anti-Lock Brake module has failed, causing issues with ABS, Traction Control, Braking in general, and cruise control. I have been in contact with the manufacturer on over 20 occasions over the past year. Their response is always "it's under review, we will have an update in a few weeks."
Corrective Action:
The Anti-Lock Brake module has failed, causing issues with ABS, Traction Control, Braking in general, and cruise control. I have been in contact with the manufacturer on over 20 occasions over the past year. Their response is always "it's under review, we will have an update in a few weeks."
Additional Notes:
The Anti-Lock Brake module has failed, causing issues with ABS, Traction Control, Braking in general, and cruise control. I have been in contact with the manufacturer on over 20 occasions over the past year. Their response is always "it's under review, we will have an update in a few weeks."
Mfg Campaign: 11665661
Recall Date: Jun 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Anti-Lock Brake module has failed, causing issues with ABS, Traction Control, Braking in general, and cruise control. I have been in contact with the manufacturer on over 20 occasions over the past year. Their response is always "it's under review, we will have an update in a few weeks."
Corrective Action:
The Anti-Lock Brake module has failed, causing issues with ABS, Traction Control, Braking in general, and cruise control. I have been in contact with the manufacturer on over 20 occasions over the past year. Their response is always "it's under review, we will have an update in a few weeks."
Additional Notes:
The Anti-Lock Brake module has failed, causing issues with ABS, Traction Control, Braking in general, and cruise control. I have been in contact with the manufacturer on over 20 occasions over the past year. Their response is always "it's under review, we will have an update in a few weeks."
Mfg Campaign: 11665661
Recall Date: Jun 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while the vehicle was parked, the contact became aware of a part hanging down underneath the vehicle. The contact inspected underneath the vehicle and became aware that the fuel tank strap was corroded and had detached. In addition, the fuel tank was partially detached. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,400.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while the vehicle was parked, the contact became aware of a part hanging down underneath the vehicle. The contact inspected underneath the vehicle and became aware that the fuel tank strap was corroded and had detached. In addition, the fuel tank was partially detached. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,400.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while the vehicle was parked, the contact became aware of a part hanging down underneath the vehicle. The contact inspected underneath the vehicle and became aware that the fuel tank strap was corroded and had detached. In addition, the fuel tank was partially detached. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,400.
Mfg Campaign: 11664782
Recall Date: Jun 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The steering is difficult as though the power steering is gone at low speeds. My battery died and after disconnecting it and replacing the battery, the power steering was fine for a few days. It then went back to not working and hasn’t worked since. Steering the truck around turns through a city is difficult when power steering isn’t available. No warning lights or check engine lights have been illuminated.
Corrective Action:
The steering is difficult as though the power steering is gone at low speeds. My battery died and after disconnecting it and replacing the battery, the power steering was fine for a few days. It then went back to not working and hasn’t worked since. Steering the truck around turns through a city is difficult when power steering isn’t available. No warning lights or check engine lights have been illuminated.
Additional Notes:
The steering is difficult as though the power steering is gone at low speeds. My battery died and after disconnecting it and replacing the battery, the power steering was fine for a few days. It then went back to not working and hasn’t worked since. Steering the truck around turns through a city is difficult when power steering isn’t available. No warning lights or check engine lights have been illuminated.
Mfg Campaign: 11664501
Recall Date: Jun 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the air filter was faulty and needed to be replaced. The vehicle was repaired; however, months later the failure reoccurred. The contact stated that when the vehicle was started, there was a misfire coming from the engine. The vehicle was taken back to the same dealer where the vehicle was diagnosed and the contact was advised that the EGR cooler assembly, intake manifold, NOX sensor, and the exhaust particulate sensor were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 107,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the air filter was faulty and needed to be replaced. The vehicle was repaired; however, months later the failure reoccurred. The contact stated that when the vehicle was started, there was a misfire coming from the engine. The vehicle was taken back to the same dealer where the vehicle was diagnosed and the contact was advised that the EGR cooler assembly, intake manifold, NOX sensor, and the exhaust particulate sensor were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 107,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the air filter was faulty and needed to be replaced. The vehicle was repaired; however, months later the failure reoccurred. The contact stated that when the vehicle was started, there was a misfire coming from the engine. The vehicle was taken back to the same dealer where the vehicle was diagnosed and the contact was advised that the EGR cooler assembly, intake manifold, NOX sensor, and the exhaust particulate sensor were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 107,000.
Mfg Campaign: 11664300
Recall Date: Jun 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Due to low oil pressure vehicle engine seized while driving on freeway. After having it towed to local dealer, I was quoted $19,000 to replace the engine because it could not be repaired.
Corrective Action:
Due to low oil pressure vehicle engine seized while driving on freeway. After having it towed to local dealer, I was quoted $19,000 to replace the engine because it could not be repaired.
Additional Notes:
Due to low oil pressure vehicle engine seized while driving on freeway. After having it towed to local dealer, I was quoted $19,000 to replace the engine because it could not be repaired.
Mfg Campaign: 11664213
Recall Date: Jun 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
RAM has an extended warranty out regarding the front strap for the fuel tank that is known to fail. When the strap failed, the fuel tank dropped causing a gouge in the drive shaft. In addition to the compromised drive shaft, the metal bracket was touching the ground. Should I have been driving during when this failed, the metal could have caused sparks causing the fuel tank to ignite. This problem should be moved from an extended warranty to a recall.
Corrective Action:
RAM has an extended warranty out regarding the front strap for the fuel tank that is known to fail. When the strap failed, the fuel tank dropped causing a gouge in the drive shaft. In addition to the compromised drive shaft, the metal bracket was touching the ground. Should I have been driving during when this failed, the metal could have caused sparks causing the fuel tank to ignite. This problem should be moved from an extended warranty to a recall.
Additional Notes:
RAM has an extended warranty out regarding the front strap for the fuel tank that is known to fail. When the strap failed, the fuel tank dropped causing a gouge in the drive shaft. In addition to the compromised drive shaft, the metal bracket was touching the ground. Should I have been driving during when this failed, the metal could have caused sparks causing the fuel tank to ignite. This problem should be moved from an extended warranty to a recall.
Mfg Campaign: 11663771
Recall Date: May 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
RAM has an extended warranty out regarding the front strap for the fuel tank that is known to fail. When the strap failed, the fuel tank dropped causing a gouge in the drive shaft. In addition to the compromised drive shaft, the metal bracket was touching the ground. Should I have been driving during when this failed, the metal could have caused sparks causing the fuel tank to ignite. This problem should be moved from an extended warranty to a recall.
Corrective Action:
RAM has an extended warranty out regarding the front strap for the fuel tank that is known to fail. When the strap failed, the fuel tank dropped causing a gouge in the drive shaft. In addition to the compromised drive shaft, the metal bracket was touching the ground. Should I have been driving during when this failed, the metal could have caused sparks causing the fuel tank to ignite. This problem should be moved from an extended warranty to a recall.
Additional Notes:
RAM has an extended warranty out regarding the front strap for the fuel tank that is known to fail. When the strap failed, the fuel tank dropped causing a gouge in the drive shaft. In addition to the compromised drive shaft, the metal bracket was touching the ground. Should I have been driving during when this failed, the metal could have caused sparks causing the fuel tank to ignite. This problem should be moved from an extended warranty to a recall.
Mfg Campaign: 11663771
Recall Date: May 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
About 2 months ago, the power steering assist stopped working and has been intermittent since. As I drove it to the dealership, I splashed into a puddle and the power steering returned. The dealership ran a check and found the code C2128 but said they could not replicate the problem. They found the PSA module cover was rusty. They wanted to charge $3,500 to replace the module as well as $2,300 to repair both front struts. I took my truck back (power steering inoperable) and researched parts, repair shops and recalls. There is a recall for PSA failure of the year of my vehicle though my truck is not included. I seem to have all the same issues as reported in the NHTSA recall. The power steering is presently still intermittent (wet weather seems to effect it) and feels generally unsafe as it fails and returns without warning. No other symptoms or indications before, during or after failure(s).
Corrective Action:
About 2 months ago, the power steering assist stopped working and has been intermittent since. As I drove it to the dealership, I splashed into a puddle and the power steering returned. The dealership ran a check and found the code C2128 but said they could not replicate the problem. They found the PSA module cover was rusty. They wanted to charge $3,500 to replace the module as well as $2,300 to repair both front struts. I took my truck back (power steering inoperable) and researched parts, repair shops and recalls. There is a recall for PSA failure of the year of my vehicle though my truck is not included. I seem to have all the same issues as reported in the NHTSA recall. The power steering is presently still intermittent (wet weather seems to effect it) and feels generally unsafe as it fails and returns without warning. No other symptoms or indications before, during or after failure(s).
Additional Notes:
About 2 months ago, the power steering assist stopped working and has been intermittent since. As I drove it to the dealership, I splashed into a puddle and the power steering returned. The dealership ran a check and found the code C2128 but said they could not replicate the problem. They found the PSA module cover was rusty. They wanted to charge $3,500 to replace the module as well as $2,300 to repair both front struts. I took my truck back (power steering inoperable) and researched parts, repair shops and recalls. There is a recall for PSA failure of the year of my vehicle though my truck is not included. I seem to have all the same issues as reported in the NHTSA recall. The power steering is presently still intermittent (wet weather seems to effect it) and feels generally unsafe as it fails and returns without warning. No other symptoms or indications before, during or after failure(s).
Mfg Campaign: 11662940
Recall Date: May 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Complaint: 2016 Ram 1500 - Anti-lock Braking System (ABS) Module Failure Vehicle Information: Make: Ram Model: 1500 Year: 2016 Current Odometer Reading: Approximately 48,000 miles Incident Description: My 2016 Ram 1500 truck has experienced a failure of the Anti-lock Braking System (ABS) module. This failure has resulted in the deactivation of several critical safety systems, including: Anti-lock Braking System (ABS) Traction Control System Cruise Control Electronic Stability Control (ESC) Consequences of Failure: The complete shutdown of these safety systems, particularly the ABS, poses a significant and immediate safety risk. Without a functional ABS, the vehicle's braking performance is severely compromised, increasing the likelihood of wheel lock-up during sudden braking and significantly elevating the risk of an accident or complete brake failure, especially under adverse road conditions. Dealer Response & Lack of Resolution: I contacted an authorized Ram dealership to address this critical issue. Unfortunately, the dealership informed me that they currently have no replacement parts for the ABS module and have received no guidance or support from Chrysler (Stellantis) regarding a resolution. This lack of parts and technical support leaves me with a vehicle that is, in my opinion, unsafe to operate and susceptible to an accident due to a known, unaddressed safety defect. Request for Action: I am submitting this complaint to the National Highway Traffic Safety Administration (NHTSA) to report this serious safety defect. I urge the NHTSA to investigate this widespread issue and compel Ram/Chrysler to provide an immediate remedy for this ABS module failure, including the availability of necessary replacement parts and a clear repair protocol. The current situation leaves me with a vehicle that has compromised safety features, putting lives at risk.
Corrective Action:
Complaint: 2016 Ram 1500 - Anti-lock Braking System (ABS) Module Failure Vehicle Information: Make: Ram Model: 1500 Year: 2016 Current Odometer Reading: Approximately 48,000 miles Incident Description: My 2016 Ram 1500 truck has experienced a failure of the Anti-lock Braking System (ABS) module. This failure has resulted in the deactivation of several critical safety systems, including: Anti-lock Braking System (ABS) Traction Control System Cruise Control Electronic Stability Control (ESC) Consequences of Failure: The complete shutdown of these safety systems, particularly the ABS, poses a significant and immediate safety risk. Without a functional ABS, the vehicle's braking performance is severely compromised, increasing the likelihood of wheel lock-up during sudden braking and significantly elevating the risk of an accident or complete brake failure, especially under adverse road conditions. Dealer Response & Lack of Resolution: I contacted an authorized Ram dealership to address this critical issue. Unfortunately, the dealership informed me that they currently have no replacement parts for the ABS module and have received no guidance or support from Chrysler (Stellantis) regarding a resolution. This lack of parts and technical support leaves me with a vehicle that is, in my opinion, unsafe to operate and susceptible to an accident due to a known, unaddressed safety defect. Request for Action: I am submitting this complaint to the National Highway Traffic Safety Administration (NHTSA) to report this serious safety defect. I urge the NHTSA to investigate this widespread issue and compel Ram/Chrysler to provide an immediate remedy for this ABS module failure, including the availability of necessary replacement parts and a clear repair protocol. The current situation leaves me with a vehicle that has compromised safety features, putting lives at risk.
Additional Notes:
Complaint: 2016 Ram 1500 - Anti-lock Braking System (ABS) Module Failure Vehicle Information: Make: Ram Model: 1500 Year: 2016 Current Odometer Reading: Approximately 48,000 miles Incident Description: My 2016 Ram 1500 truck has experienced a failure of the Anti-lock Braking System (ABS) module. This failure has resulted in the deactivation of several critical safety systems, including: Anti-lock Braking System (ABS) Traction Control System Cruise Control Electronic Stability Control (ESC) Consequences of Failure: The complete shutdown of these safety systems, particularly the ABS, poses a significant and immediate safety risk. Without a functional ABS, the vehicle's braking performance is severely compromised, increasing the likelihood of wheel lock-up during sudden braking and significantly elevating the risk of an accident or complete brake failure, especially under adverse road conditions. Dealer Response & Lack of Resolution: I contacted an authorized Ram dealership to address this critical issue. Unfortunately, the dealership informed me that they currently have no replacement parts for the ABS module and have received no guidance or support from Chrysler (Stellantis) regarding a resolution. This lack of parts and technical support leaves me with a vehicle that is, in my opinion, unsafe to operate and susceptible to an accident due to a known, unaddressed safety defect. Request for Action: I am submitting this complaint to the National Highway Traffic Safety Administration (NHTSA) to report this serious safety defect. I urge the NHTSA to investigate this widespread issue and compel Ram/Chrysler to provide an immediate remedy for this ABS module failure, including the availability of necessary replacement parts and a clear repair protocol. The current situation leaves me with a vehicle that has compromised safety features, putting lives at risk.
Mfg Campaign: 11662604
Recall Date: May 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have found countless problems with broken bolts on the exhaust manifold on the web. Technical service bulletins have been written involving the problem. It is a known problem and continues.
Corrective Action:
I have found countless problems with broken bolts on the exhaust manifold on the web. Technical service bulletins have been written involving the problem. It is a known problem and continues.
Additional Notes:
I have found countless problems with broken bolts on the exhaust manifold on the web. Technical service bulletins have been written involving the problem. It is a known problem and continues.
Mfg Campaign: 11661635
Recall Date: May 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving My Dodge Ram 1500 on the freeway at 65 MPH the steering wheel locked up and I had no control over my vehicle. The vehicle put everyone on the freeway in danger, including myself. Each time this happened the engine light and the light for the traction control system came on. This has happened multiple times and each time I have reported it to the dealership, they say they can not help me unless it happens while they are driving it. Please address this before someone gets hurt because of my steering column locking up.
Corrective Action:
While driving My Dodge Ram 1500 on the freeway at 65 MPH the steering wheel locked up and I had no control over my vehicle. The vehicle put everyone on the freeway in danger, including myself. Each time this happened the engine light and the light for the traction control system came on. This has happened multiple times and each time I have reported it to the dealership, they say they can not help me unless it happens while they are driving it. Please address this before someone gets hurt because of my steering column locking up.
Additional Notes:
While driving My Dodge Ram 1500 on the freeway at 65 MPH the steering wheel locked up and I had no control over my vehicle. The vehicle put everyone on the freeway in danger, including myself. Each time this happened the engine light and the light for the traction control system came on. This has happened multiple times and each time I have reported it to the dealership, they say they can not help me unless it happens while they are driving it. Please address this before someone gets hurt because of my steering column locking up.
Mfg Campaign: 11661171
Recall Date: May 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
100s of complaints online. [XXX] Ride Suspension Failed The compressor does not fill suspension reliably. Car bottoms out often. Mechanic followed manufacturers instructions and replaced compressor $2800.00!! And it IS NOT FIXED! Please do something. This is a bogus system and everyone who buys a truck with it is suffering. ITS NOT SAFE TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
100s of complaints online. [XXX] Ride Suspension Failed The compressor does not fill suspension reliably. Car bottoms out often. Mechanic followed manufacturers instructions and replaced compressor $2800.00!! And it IS NOT FIXED! Please do something. This is a bogus system and everyone who buys a truck with it is suffering. ITS NOT SAFE TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
100s of complaints online. [XXX] Ride Suspension Failed The compressor does not fill suspension reliably. Car bottoms out often. Mechanic followed manufacturers instructions and replaced compressor $2800.00!! And it IS NOT FIXED! Please do something. This is a bogus system and everyone who buys a truck with it is suffering. ITS NOT SAFE TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11661075
Recall Date: May 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 30 MPH, the rear wheel seized, causing the vehicle to abruptly stop. The contact discovered that the vehicle failed to drive forward while in drive(D). The contact stated that after switching to 4WD, the vehicle was driven off the road and was later towed to the residence. The contact stated that while examining the vehicle, the contact determined that the rear differential had failed. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 17V198000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not contacted. The failure mileage was 81,127.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 30 MPH, the rear wheel seized, causing the vehicle to abruptly stop. The contact discovered that the vehicle failed to drive forward while in drive(D). The contact stated that after switching to 4WD, the vehicle was driven off the road and was later towed to the residence. The contact stated that while examining the vehicle, the contact determined that the rear differential had failed. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 17V198000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not contacted. The failure mileage was 81,127.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 30 MPH, the rear wheel seized, causing the vehicle to abruptly stop. The contact discovered that the vehicle failed to drive forward while in drive(D). The contact stated that after switching to 4WD, the vehicle was driven off the road and was later towed to the residence. The contact stated that while examining the vehicle, the contact determined that the rear differential had failed. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 17V198000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not contacted. The failure mileage was 81,127.
Mfg Campaign: 11660397
Recall Date: May 12, 2025
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