Complaints & Recalls
Consumer Complaints
139 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LIMP MODE defect occured WHILE ON HIGHWAY in the middle of the country of USA.
Corrective Action:
LIMP MODE defect occured WHILE ON HIGHWAY in the middle of the country of USA.
Additional Notes:
LIMP MODE defect occured WHILE ON HIGHWAY in the middle of the country of USA.
Mfg Campaign: 11607881
Recall Date: Aug 12, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
LIMP MODE defect occured WHILE ON HIGHWAY in the middle of the country of USA.
Corrective Action:
LIMP MODE defect occured WHILE ON HIGHWAY in the middle of the country of USA.
Additional Notes:
LIMP MODE defect occured WHILE ON HIGHWAY in the middle of the country of USA.
Mfg Campaign: 11607881
Recall Date: Aug 12, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
LIMP MODE defect occured WHILE ON HIGHWAY in the middle of the country of USA.
Corrective Action:
LIMP MODE defect occured WHILE ON HIGHWAY in the middle of the country of USA.
Additional Notes:
LIMP MODE defect occured WHILE ON HIGHWAY in the middle of the country of USA.
Mfg Campaign: 11607881
Recall Date: Aug 12, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
LANE DEPARTURE RANDOMLY DEPLOYS ALSO THE CARS COLLISION STOP HAPPENS OFTEN EVEN WITHOUT BEING NEAR OBJECTS AND/OR PEOPLE.
Corrective Action:
LANE DEPARTURE RANDOMLY DEPLOYS ALSO THE CARS COLLISION STOP HAPPENS OFTEN EVEN WITHOUT BEING NEAR OBJECTS AND/OR PEOPLE.
Additional Notes:
LANE DEPARTURE RANDOMLY DEPLOYS ALSO THE CARS COLLISION STOP HAPPENS OFTEN EVEN WITHOUT BEING NEAR OBJECTS AND/OR PEOPLE.
Mfg Campaign: 11604624
Recall Date: Jul 25, 2024
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
LANE DEPARTURE RANDOMLY DEPLOYS ALSO THE CARS COLLISION STOP HAPPENS OFTEN EVEN WITHOUT BEING NEAR OBJECTS AND/OR PEOPLE.
Corrective Action:
LANE DEPARTURE RANDOMLY DEPLOYS ALSO THE CARS COLLISION STOP HAPPENS OFTEN EVEN WITHOUT BEING NEAR OBJECTS AND/OR PEOPLE.
Additional Notes:
LANE DEPARTURE RANDOMLY DEPLOYS ALSO THE CARS COLLISION STOP HAPPENS OFTEN EVEN WITHOUT BEING NEAR OBJECTS AND/OR PEOPLE.
Mfg Campaign: 11604624
Recall Date: Jul 25, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
LANE DEPARTURE RANDOMLY DEPLOYS ALSO THE CARS COLLISION STOP HAPPENS OFTEN EVEN WITHOUT BEING NEAR OBJECTS AND/OR PEOPLE.
Corrective Action:
LANE DEPARTURE RANDOMLY DEPLOYS ALSO THE CARS COLLISION STOP HAPPENS OFTEN EVEN WITHOUT BEING NEAR OBJECTS AND/OR PEOPLE.
Additional Notes:
LANE DEPARTURE RANDOMLY DEPLOYS ALSO THE CARS COLLISION STOP HAPPENS OFTEN EVEN WITHOUT BEING NEAR OBJECTS AND/OR PEOPLE.
Mfg Campaign: 11604624
Recall Date: Jul 25, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The collision warning lights randomly come on, the vehicle loses power suddenly. If I was trying to merge or go on the interstate and suddenly my vehicle loses power while thinking I have enough distance and can accelerate safely but my vehicle just loses power other drivers wouldn’t be able to stop while I was pretty much stuck.
Corrective Action:
The collision warning lights randomly come on, the vehicle loses power suddenly. If I was trying to merge or go on the interstate and suddenly my vehicle loses power while thinking I have enough distance and can accelerate safely but my vehicle just loses power other drivers wouldn’t be able to stop while I was pretty much stuck.
Additional Notes:
The collision warning lights randomly come on, the vehicle loses power suddenly. If I was trying to merge or go on the interstate and suddenly my vehicle loses power while thinking I have enough distance and can accelerate safely but my vehicle just loses power other drivers wouldn’t be able to stop while I was pretty much stuck.
Mfg Campaign: 11597879
Recall Date: Jul 1, 2024
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The collision warning lights randomly come on, the vehicle loses power suddenly. If I was trying to merge or go on the interstate and suddenly my vehicle loses power while thinking I have enough distance and can accelerate safely but my vehicle just loses power other drivers wouldn’t be able to stop while I was pretty much stuck.
Corrective Action:
The collision warning lights randomly come on, the vehicle loses power suddenly. If I was trying to merge or go on the interstate and suddenly my vehicle loses power while thinking I have enough distance and can accelerate safely but my vehicle just loses power other drivers wouldn’t be able to stop while I was pretty much stuck.
Additional Notes:
The collision warning lights randomly come on, the vehicle loses power suddenly. If I was trying to merge or go on the interstate and suddenly my vehicle loses power while thinking I have enough distance and can accelerate safely but my vehicle just loses power other drivers wouldn’t be able to stop while I was pretty much stuck.
Mfg Campaign: 11597879
Recall Date: Jul 1, 2024
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The collision warning lights randomly come on, the vehicle loses power suddenly. If I was trying to merge or go on the interstate and suddenly my vehicle loses power while thinking I have enough distance and can accelerate safely but my vehicle just loses power other drivers wouldn’t be able to stop while I was pretty much stuck.
Corrective Action:
The collision warning lights randomly come on, the vehicle loses power suddenly. If I was trying to merge or go on the interstate and suddenly my vehicle loses power while thinking I have enough distance and can accelerate safely but my vehicle just loses power other drivers wouldn’t be able to stop while I was pretty much stuck.
Additional Notes:
The collision warning lights randomly come on, the vehicle loses power suddenly. If I was trying to merge or go on the interstate and suddenly my vehicle loses power while thinking I have enough distance and can accelerate safely but my vehicle just loses power other drivers wouldn’t be able to stop while I was pretty much stuck.
Mfg Campaign: 11597879
Recall Date: Jul 1, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
PC Solenoid B CAR REDUCES POWER & HESITATES while driving.
Corrective Action:
PC Solenoid B CAR REDUCES POWER & HESITATES while driving.
Additional Notes:
PC Solenoid B CAR REDUCES POWER & HESITATES while driving.
Mfg Campaign: 11592998
Recall Date: Jun 7, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PC Solenoid B CAR REDUCES POWER & HESITATES while driving.
Corrective Action:
PC Solenoid B CAR REDUCES POWER & HESITATES while driving.
Additional Notes:
PC Solenoid B CAR REDUCES POWER & HESITATES while driving.
Mfg Campaign: 11592998
Recall Date: Jun 7, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PC Solenoid B CAR REDUCES POWER & HESITATES while driving.
Corrective Action:
PC Solenoid B CAR REDUCES POWER & HESITATES while driving.
Additional Notes:
PC Solenoid B CAR REDUCES POWER & HESITATES while driving.
Mfg Campaign: 11592998
Recall Date: Jun 7, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2020 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred after the vehicle had come to a complete stop. In addition, the contact stated that the failure occurred intermittently. The contact stated that the door locks including the rear hatch had independently unlocked. The contact stated that the failure began after an unknown software update was completed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred after the vehicle had come to a complete stop. In addition, the contact stated that the failure occurred intermittently. The contact stated that the door locks including the rear hatch had independently unlocked. The contact stated that the failure began after an unknown software update was completed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred after the vehicle had come to a complete stop. In addition, the contact stated that the failure occurred intermittently. The contact stated that the door locks including the rear hatch had independently unlocked. The contact stated that the failure began after an unknown software update was completed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.
Mfg Campaign: 11592809
Recall Date: Jun 6, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred after the vehicle had come to a complete stop. In addition, the contact stated that the failure occurred intermittently. The contact stated that the door locks including the rear hatch had independently unlocked. The contact stated that the failure began after an unknown software update was completed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred after the vehicle had come to a complete stop. In addition, the contact stated that the failure occurred intermittently. The contact stated that the door locks including the rear hatch had independently unlocked. The contact stated that the failure began after an unknown software update was completed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred after the vehicle had come to a complete stop. In addition, the contact stated that the failure occurred intermittently. The contact stated that the door locks including the rear hatch had independently unlocked. The contact stated that the failure began after an unknown software update was completed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.
Mfg Campaign: 11592809
Recall Date: Jun 6, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
They have replaced the transmission two times and this transmission is going bad, it's slipping, shuddering, and hesitating when you hit the gas. This car is a death trap waiting to happen. Nissan knows they put junk transmissions in these cars but still sells them. Nissan is going to end up hurting/killing a lot of innocent lives. It's not safe to be driving this car around, half the time the car doesn't want to go when you hit the gas. My daughter turns 16 and will not be driving this death trap. Nissan needs to recall the 2020 Nissan Kicks SV transmissions too. I do have all the paperwork from the transmissions being put it. I get the run around with the dealer. The vibration issue and they say it'll do that at 90. The collision light is ALWAYS coming on (I have pictures of that too)
Corrective Action:
They have replaced the transmission two times and this transmission is going bad, it's slipping, shuddering, and hesitating when you hit the gas. This car is a death trap waiting to happen. Nissan knows they put junk transmissions in these cars but still sells them. Nissan is going to end up hurting/killing a lot of innocent lives. It's not safe to be driving this car around, half the time the car doesn't want to go when you hit the gas. My daughter turns 16 and will not be driving this death trap. Nissan needs to recall the 2020 Nissan Kicks SV transmissions too. I do have all the paperwork from the transmissions being put it. I get the run around with the dealer. The vibration issue and they say it'll do that at 90. The collision light is ALWAYS coming on (I have pictures of that too)
Additional Notes:
They have replaced the transmission two times and this transmission is going bad, it's slipping, shuddering, and hesitating when you hit the gas. This car is a death trap waiting to happen. Nissan knows they put junk transmissions in these cars but still sells them. Nissan is going to end up hurting/killing a lot of innocent lives. It's not safe to be driving this car around, half the time the car doesn't want to go when you hit the gas. My daughter turns 16 and will not be driving this death trap. Nissan needs to recall the 2020 Nissan Kicks SV transmissions too. I do have all the paperwork from the transmissions being put it. I get the run around with the dealer. The vibration issue and they say it'll do that at 90. The collision light is ALWAYS coming on (I have pictures of that too)
Mfg Campaign: 11588684
Recall Date: May 14, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
They have replaced the transmission two times and this transmission is going bad, it's slipping, shuddering, and hesitating when you hit the gas. This car is a death trap waiting to happen. Nissan knows they put junk transmissions in these cars but still sells them. Nissan is going to end up hurting/killing a lot of innocent lives. It's not safe to be driving this car around, half the time the car doesn't want to go when you hit the gas. My daughter turns 16 and will not be driving this death trap. Nissan needs to recall the 2020 Nissan Kicks SV transmissions too. I do have all the paperwork from the transmissions being put it. I get the run around with the dealer. The vibration issue and they say it'll do that at 90. The collision light is ALWAYS coming on (I have pictures of that too)
Corrective Action:
They have replaced the transmission two times and this transmission is going bad, it's slipping, shuddering, and hesitating when you hit the gas. This car is a death trap waiting to happen. Nissan knows they put junk transmissions in these cars but still sells them. Nissan is going to end up hurting/killing a lot of innocent lives. It's not safe to be driving this car around, half the time the car doesn't want to go when you hit the gas. My daughter turns 16 and will not be driving this death trap. Nissan needs to recall the 2020 Nissan Kicks SV transmissions too. I do have all the paperwork from the transmissions being put it. I get the run around with the dealer. The vibration issue and they say it'll do that at 90. The collision light is ALWAYS coming on (I have pictures of that too)
Additional Notes:
They have replaced the transmission two times and this transmission is going bad, it's slipping, shuddering, and hesitating when you hit the gas. This car is a death trap waiting to happen. Nissan knows they put junk transmissions in these cars but still sells them. Nissan is going to end up hurting/killing a lot of innocent lives. It's not safe to be driving this car around, half the time the car doesn't want to go when you hit the gas. My daughter turns 16 and will not be driving this death trap. Nissan needs to recall the 2020 Nissan Kicks SV transmissions too. I do have all the paperwork from the transmissions being put it. I get the run around with the dealer. The vibration issue and they say it'll do that at 90. The collision light is ALWAYS coming on (I have pictures of that too)
Mfg Campaign: 11588684
Recall Date: May 14, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving all the lights come on with a warning that states "malfunction see owners manual" dealership said it needed a battery, replaced the battery and all the lights continues to come on. ABS, crash lights, check engine and other ones. Along with the high beam lights. Can't turn them off without pulling over and restarting the car.
Corrective Action:
While driving all the lights come on with a warning that states "malfunction see owners manual" dealership said it needed a battery, replaced the battery and all the lights continues to come on. ABS, crash lights, check engine and other ones. Along with the high beam lights. Can't turn them off without pulling over and restarting the car.
Additional Notes:
While driving all the lights come on with a warning that states "malfunction see owners manual" dealership said it needed a battery, replaced the battery and all the lights continues to come on. ABS, crash lights, check engine and other ones. Along with the high beam lights. Can't turn them off without pulling over and restarting the car.
Mfg Campaign: 11585641
Recall Date: Apr 27, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Nissan Kicks. The contact stated that the front driver's side air bag warning light was illuminated. The Forward Collision Avoidance feature independently activated. The vehicle was taken to the dealer and the contact was informed that parts were not yet available. In addition, the contact was advised that the fee for the front driver's side air bag replacement would be paid out of pocket. The vehicle was not repaired. The contact later discovered that the dealer had activated the front driver's air bag sensor without permission. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 30,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2020 Nissan Kicks. The contact stated that the front driver's side air bag warning light was illuminated. The Forward Collision Avoidance feature independently activated. The vehicle was taken to the dealer and the contact was informed that parts were not yet available. In addition, the contact was advised that the fee for the front driver's side air bag replacement would be paid out of pocket. The vehicle was not repaired. The contact later discovered that the dealer had activated the front driver's air bag sensor without permission. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 30,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2020 Nissan Kicks. The contact stated that the front driver's side air bag warning light was illuminated. The Forward Collision Avoidance feature independently activated. The vehicle was taken to the dealer and the contact was informed that parts were not yet available. In addition, the contact was advised that the fee for the front driver's side air bag replacement would be paid out of pocket. The vehicle was not repaired. The contact later discovered that the dealer had activated the front driver's air bag sensor without permission. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 30,000. The VIN was unavailable.
Mfg Campaign: 11579718
Recall Date: Mar 27, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
A Nissan Rouge hit my car took off the entire front of the car and the air bags did not deploy.
Corrective Action:
A Nissan Rouge hit my car took off the entire front of the car and the air bags did not deploy.
Additional Notes:
A Nissan Rouge hit my car took off the entire front of the car and the air bags did not deploy.
Mfg Campaign: 11579376
Recall Date: Mar 25, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While traveling in heavy traffic my kicks went into limp mode and all front crash sensors were illuminated. I was stuck on a busy interstate. Took car to dealer they stated it was the ECM, they replace it under warranty. I had the car back 5 days and it did it again in heavy traffic. The first thing it does is cuts out then 30 sec later back in limo mode All the same sensors everything. Took the car back now they say the alternator is starting to fail. And this part is not covered under warranty. Now I'm paying for something I truly don't believe is a problem especially when the computer readout they showed me continues to point to the front sensors. I travel for work every day and this car makes me feel very unsafe as I travel busy highways I now feel I have to plan for this to happen and how am I going to get off the highway to a safe location, with construction it is very scary at times. This vehicle is starting to interfere with my job. I have voluntarily surrender the vehicle back to the bank, I have been unable to trade it in because I owe too much on it. And they don't want to deal with the issues it's been having.
Corrective Action:
While traveling in heavy traffic my kicks went into limp mode and all front crash sensors were illuminated. I was stuck on a busy interstate. Took car to dealer they stated it was the ECM, they replace it under warranty. I had the car back 5 days and it did it again in heavy traffic. The first thing it does is cuts out then 30 sec later back in limo mode All the same sensors everything. Took the car back now they say the alternator is starting to fail. And this part is not covered under warranty. Now I'm paying for something I truly don't believe is a problem especially when the computer readout they showed me continues to point to the front sensors. I travel for work every day and this car makes me feel very unsafe as I travel busy highways I now feel I have to plan for this to happen and how am I going to get off the highway to a safe location, with construction it is very scary at times. This vehicle is starting to interfere with my job. I have voluntarily surrender the vehicle back to the bank, I have been unable to trade it in because I owe too much on it. And they don't want to deal with the issues it's been having.
Additional Notes:
While traveling in heavy traffic my kicks went into limp mode and all front crash sensors were illuminated. I was stuck on a busy interstate. Took car to dealer they stated it was the ECM, they replace it under warranty. I had the car back 5 days and it did it again in heavy traffic. The first thing it does is cuts out then 30 sec later back in limo mode All the same sensors everything. Took the car back now they say the alternator is starting to fail. And this part is not covered under warranty. Now I'm paying for something I truly don't believe is a problem especially when the computer readout they showed me continues to point to the front sensors. I travel for work every day and this car makes me feel very unsafe as I travel busy highways I now feel I have to plan for this to happen and how am I going to get off the highway to a safe location, with construction it is very scary at times. This vehicle is starting to interfere with my job. I have voluntarily surrender the vehicle back to the bank, I have been unable to trade it in because I owe too much on it. And they don't want to deal with the issues it's been having.
Mfg Campaign: 11576152
Recall Date: Mar 8, 2024
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