NEWMAR DUTCH STAR 2019

Complete listing of complaints and recalls for this vehicle

31
Complaints
16
Recalls

Complaints & Recalls

31 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 22V234000 SAFETY RECALL
5K Vehicles Affected
Recall Date: Apr 11, 2022
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.

Potential Risk:
A short circuit increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Jun 10, 2022
Recall Date: Apr 11, 2022
Newmar Corporation
NHTSA Campaign: 21V700000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Sep 9, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.

Potential Risk:
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21V-589
Notice Date: Nov 8, 2021
Recall Date: Sep 9, 2021
Newmar Corporation
NHTSA Campaign: 21V571000 SAFETY RECALL
4.1K Vehicles Affected
Recall Date: Jul 27, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.

Potential Risk:
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21E 047
Notice Date: Sep 10, 2021
Recall Date: Jul 27, 2021
Newmar Corporation
NHTSA Campaign: 21V506000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Jul 2, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: Cummins 21E-032
Notice Date: Aug 24, 2021
Recall Date: Jul 2, 2021
Newmar Corporation
NHTSA Campaign: 21V372000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: May 20, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is Cummins 21E-032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: Cummins 21E-032
Notice Date: Aug 30, 2021
Recall Date: May 20, 2021
Newmar Corporation
NHTSA Campaign: 21V082000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Feb 17, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and 2017-2021 Dutch Star motorhomes. The brake light switch may chafe against the windshield wiper mechanism, which could damage the brake light switch or it's wiring, and cause the brake lights to not illuminate.

Potential Risk:
If the brake lights do not illuminate, other motorists will be unaware of the driver's intention, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect the brake light switch and replace it as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Apr 12, 2021
Recall Date: Feb 17, 2021
Newmar Corporation
NHTSA Campaign: 20V509000 SAFETY RECALL
732 Vehicles Affected
Recall Date: Aug 27, 2020
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Potential Risk:
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20V-485
Notice Date: Oct 21, 2020
Recall Date: Aug 27, 2020
Newmar Corporation
NHTSA Campaign: 20V421000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: Jul 21, 2020
Safety Issue:

Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Non-functioning exterior marker lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20V-404
Notice Date: Sep 11, 2020
Recall Date: Jul 21, 2020
Newmar Corporation
NHTSA Campaign: 19V426000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Jun 7, 2019
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Nonfunctioning lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-852.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 18V-852
Notice Date: Jul 18, 2019
Recall Date: Jun 7, 2019
Newmar Corporation
NHTSA Campaign: 18V650000 SAFETY RECALL
123 Vehicles Affected
Recall Date: Sep 20, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019 Newmar Dutch Star motorhomes. The brake pedal assembly may catch on the dash, preventing the brake pedal from fully releasing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."

Potential Risk:
If the brake pedal does not properly release, it can increase the risk of a crash.
FREE Recall Solution:
Newmar has notified owners, and dealers will reroute the brake adjustment cable, free of charge. The recall began November 3, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Oct 3, 2018
Recall Date: Sep 20, 2018
Newmar Corporation
NHTSA Campaign: 18V518000 SAFETY RECALL
239 Vehicles Affected
Recall Date: Aug 6, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.

Potential Risk:
If the door opens during transit, it can increase the risk of injury or a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will readjust the door latch rod, free of charge. The recall began September 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Sep 5, 2018
Recall Date: Aug 6, 2018

Consumer Complaints

31 Complaints
Newmar Corporation
Campaign: 11620605 Other
Oct 18, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product again. This time, they left the failed PDM in place and removed several circuits from the unit and ran them outside of the PDM with their own fuses. Again, I think the idea was to reduce how much amperage the unit had to handle. This bypass repair is still failing on some coaches, and Freightliner is refusing to cover the repair under the initial recall.

Corrective Action:

The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product again. This time, they left the failed PDM in place and removed several circuits from the unit and ran them outside of the PDM with their own fuses. Again, I think the idea was to reduce how much amperage the unit had to handle. This bypass repair is still failing on some coaches, and Freightliner is refusing to cover the repair under the initial recall.

Additional Notes:

The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product again. This time, they left the failed PDM in place and removed several circuits from the unit and ran them outside of the PDM with their own fuses. Again, I think the idea was to reduce how much amperage the unit had to handle. This bypass repair is still failing on some coaches, and Freightliner is refusing to cover the repair under the initial recall.

Manufacturer: NEWMAR
Mfg Campaign: 11620605
Notice Date: Oct 18, 2024
Recall Date: Oct 18, 2024
Newmar Corporation
Campaign: 11620605 Other
Oct 18, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product again. This time, they left the failed PDM in place and removed several circuits from the unit and ran them outside of the PDM with their own fuses. Again, I think the idea was to reduce how much amperage the unit had to handle. This bypass repair is still failing on some coaches, and Freightliner is refusing to cover the repair under the initial recall.

Corrective Action:

The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product again. This time, they left the failed PDM in place and removed several circuits from the unit and ran them outside of the PDM with their own fuses. Again, I think the idea was to reduce how much amperage the unit had to handle. This bypass repair is still failing on some coaches, and Freightliner is refusing to cover the repair under the initial recall.

Additional Notes:

The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product again. This time, they left the failed PDM in place and removed several circuits from the unit and ran them outside of the PDM with their own fuses. Again, I think the idea was to reduce how much amperage the unit had to handle. This bypass repair is still failing on some coaches, and Freightliner is refusing to cover the repair under the initial recall.

Manufacturer: NEWMAR
Mfg Campaign: 11620605
Notice Date: Oct 18, 2024
Recall Date: Oct 18, 2024
Newmar Corporation
Campaign: 11620605 Other
Oct 18, 2024
Defect Description:

ENGINE

Potential Consequences:

The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product again. This time, they left the failed PDM in place and removed several circuits from the unit and ran them outside of the PDM with their own fuses. Again, I think the idea was to reduce how much amperage the unit had to handle. This bypass repair is still failing on some coaches, and Freightliner is refusing to cover the repair under the initial recall.

Corrective Action:

The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product again. This time, they left the failed PDM in place and removed several circuits from the unit and ran them outside of the PDM with their own fuses. Again, I think the idea was to reduce how much amperage the unit had to handle. This bypass repair is still failing on some coaches, and Freightliner is refusing to cover the repair under the initial recall.

Additional Notes:

The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product again. This time, they left the failed PDM in place and removed several circuits from the unit and ran them outside of the PDM with their own fuses. Again, I think the idea was to reduce how much amperage the unit had to handle. This bypass repair is still failing on some coaches, and Freightliner is refusing to cover the repair under the initial recall.

Manufacturer: NEWMAR
Mfg Campaign: 11620605
Notice Date: Oct 18, 2024
Recall Date: Oct 18, 2024
Newmar Corporation
Campaign: 11611246 Other
Aug 27, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The area on the dash where you read all the gauges is delaminating. This is a hazard as the gauges are hard to see and affected

Corrective Action:

The area on the dash where you read all the gauges is delaminating. This is a hazard as the gauges are hard to see and affected

Additional Notes:

The area on the dash where you read all the gauges is delaminating. This is a hazard as the gauges are hard to see and affected

Manufacturer: NEWMAR
Mfg Campaign: 11611246
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Newmar Corporation
Campaign: 11611246 Other
Aug 27, 2024
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

The area on the dash where you read all the gauges is delaminating. This is a hazard as the gauges are hard to see and affected

Corrective Action:

The area on the dash where you read all the gauges is delaminating. This is a hazard as the gauges are hard to see and affected

Additional Notes:

The area on the dash where you read all the gauges is delaminating. This is a hazard as the gauges are hard to see and affected

Manufacturer: NEWMAR
Mfg Campaign: 11611246
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Newmar Corporation
Campaign: 11603226 Other
Jul 18, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Freightliner instrument cluster (ICU) screen delaminates and makes it difficult to read the gauges. This issue appears to happen with a lot of 2019 models. Freighter refuses to assist and the cost is $5700 for the cluster + labor.

Corrective Action:

The Freightliner instrument cluster (ICU) screen delaminates and makes it difficult to read the gauges. This issue appears to happen with a lot of 2019 models. Freighter refuses to assist and the cost is $5700 for the cluster + labor.

Additional Notes:

The Freightliner instrument cluster (ICU) screen delaminates and makes it difficult to read the gauges. This issue appears to happen with a lot of 2019 models. Freighter refuses to assist and the cost is $5700 for the cluster + labor.

Manufacturer: NEWMAR
Mfg Campaign: 11603226
Notice Date: Jul 18, 2024
Recall Date: Jul 18, 2024
Newmar Corporation
Campaign: 11603226 Other
Jul 18, 2024
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

The Freightliner instrument cluster (ICU) screen delaminates and makes it difficult to read the gauges. This issue appears to happen with a lot of 2019 models. Freighter refuses to assist and the cost is $5700 for the cluster + labor.

Corrective Action:

The Freightliner instrument cluster (ICU) screen delaminates and makes it difficult to read the gauges. This issue appears to happen with a lot of 2019 models. Freighter refuses to assist and the cost is $5700 for the cluster + labor.

Additional Notes:

The Freightliner instrument cluster (ICU) screen delaminates and makes it difficult to read the gauges. This issue appears to happen with a lot of 2019 models. Freighter refuses to assist and the cost is $5700 for the cluster + labor.

Manufacturer: NEWMAR
Mfg Campaign: 11603226
Notice Date: Jul 18, 2024
Recall Date: Jul 18, 2024
Newmar Corporation
Campaign: 11548416 Other
Oct 5, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Newmar Dutch Star RV. The contact stated while driving at an undisclosed speed and attempting to accelerate, he heard an abnormal clunking sound coming from the rear of the RV. No warning lights were illuminated. The RV was taken to an independent mechanic, who determined that the rear differential bolts had become loosened and required to be torqued back to specs. The RV was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 16,600.

Corrective Action:

The contact owns a 2019 Newmar Dutch Star RV. The contact stated while driving at an undisclosed speed and attempting to accelerate, he heard an abnormal clunking sound coming from the rear of the RV. No warning lights were illuminated. The RV was taken to an independent mechanic, who determined that the rear differential bolts had become loosened and required to be torqued back to specs. The RV was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 16,600.

Additional Notes:

The contact owns a 2019 Newmar Dutch Star RV. The contact stated while driving at an undisclosed speed and attempting to accelerate, he heard an abnormal clunking sound coming from the rear of the RV. No warning lights were illuminated. The RV was taken to an independent mechanic, who determined that the rear differential bolts had become loosened and required to be torqued back to specs. The RV was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 16,600.

Manufacturer: NEWMAR
Mfg Campaign: 11548416
Notice Date: Oct 5, 2023
Recall Date: Oct 5, 2023
Newmar Corporation
Campaign: 11508791 Other
Feb 23, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Multiple double pane windows are fogging. The driver’s side window fogging between the double pane glass, is causing visibility problem’s creating a safety hazard.

Corrective Action:

Multiple double pane windows are fogging. The driver’s side window fogging between the double pane glass, is causing visibility problem’s creating a safety hazard.

Additional Notes:

Multiple double pane windows are fogging. The driver’s side window fogging between the double pane glass, is causing visibility problem’s creating a safety hazard.

Manufacturer: NEWMAR
Mfg Campaign: 11508791
Notice Date: Feb 23, 2023
Recall Date: Feb 23, 2023
Newmar Corporation
Campaign: 11508791 Other
Feb 23, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Multiple double pane windows are fogging. The driver’s side window fogging between the double pane glass, is causing visibility problem’s creating a safety hazard.

Corrective Action:

Multiple double pane windows are fogging. The driver’s side window fogging between the double pane glass, is causing visibility problem’s creating a safety hazard.

Additional Notes:

Multiple double pane windows are fogging. The driver’s side window fogging between the double pane glass, is causing visibility problem’s creating a safety hazard.

Manufacturer: NEWMAR
Mfg Campaign: 11508791
Notice Date: Feb 23, 2023
Recall Date: Feb 23, 2023
Newmar Corporation
Campaign: 11481429 Other
Aug 26, 2022
Defect Description:

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Potential Consequences:

The contact owns a 2019 Newmar Dutch Star RV. The contact stated while driving 10 MPH, he heard an abnormally loud sound before the steering wheel seized. The contact stated there was no warning light illuminated. The contact was able to park safely on the side of the road. Upon inspecting the RV, he noticed the steering hose had separated from the fitting. The contact towed the RV to an independent mechanic where the RV was being serviced. The RV was not yet diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 19,140.

Corrective Action:

The contact owns a 2019 Newmar Dutch Star RV. The contact stated while driving 10 MPH, he heard an abnormally loud sound before the steering wheel seized. The contact stated there was no warning light illuminated. The contact was able to park safely on the side of the road. Upon inspecting the RV, he noticed the steering hose had separated from the fitting. The contact towed the RV to an independent mechanic where the RV was being serviced. The RV was not yet diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 19,140.

Additional Notes:

The contact owns a 2019 Newmar Dutch Star RV. The contact stated while driving 10 MPH, he heard an abnormally loud sound before the steering wheel seized. The contact stated there was no warning light illuminated. The contact was able to park safely on the side of the road. Upon inspecting the RV, he noticed the steering hose had separated from the fitting. The contact towed the RV to an independent mechanic where the RV was being serviced. The RV was not yet diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 19,140.

Manufacturer: NEWMAR
Mfg Campaign: 11481429
Notice Date: Aug 26, 2022
Recall Date: Aug 26, 2022
Newmar Corporation
Campaign: 11476652 Other
Jul 30, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Vehicle was operating normally when dash lights up with bars stating "check Engine and Low DEF." My dash (digital) locked up and I could not access any error codes. I checked my DEF tank and it was 80% full. I contacted Freightliner Custom Chassis who advised that it needed to go to a dealer. They gave me two dealers, one 30 miles away and the other was 60 miles. Contacted both. Neither on could say if the engine would go into de-rate mode and leave me stranded. I asked for a mobile tech and neither had one. I was five miles from my destination and made it there. I found a mobile tech on my own who came out and assessed that the def system indicated a malfunction. He worked with it for hours and finally got the codes to clear and I was able to make it home. This system has been problematic from the start. This failure of this system can leave the vehicle stranded on the side of the road, cause it to decelerate in traffic lanes creating a safety issue for other drivers and passengers in the vehicle. This is an industry wide known problem yet nothing has been done to resolve the issue.

Corrective Action:

Vehicle was operating normally when dash lights up with bars stating "check Engine and Low DEF." My dash (digital) locked up and I could not access any error codes. I checked my DEF tank and it was 80% full. I contacted Freightliner Custom Chassis who advised that it needed to go to a dealer. They gave me two dealers, one 30 miles away and the other was 60 miles. Contacted both. Neither on could say if the engine would go into de-rate mode and leave me stranded. I asked for a mobile tech and neither had one. I was five miles from my destination and made it there. I found a mobile tech on my own who came out and assessed that the def system indicated a malfunction. He worked with it for hours and finally got the codes to clear and I was able to make it home. This system has been problematic from the start. This failure of this system can leave the vehicle stranded on the side of the road, cause it to decelerate in traffic lanes creating a safety issue for other drivers and passengers in the vehicle. This is an industry wide known problem yet nothing has been done to resolve the issue.

Additional Notes:

Vehicle was operating normally when dash lights up with bars stating "check Engine and Low DEF." My dash (digital) locked up and I could not access any error codes. I checked my DEF tank and it was 80% full. I contacted Freightliner Custom Chassis who advised that it needed to go to a dealer. They gave me two dealers, one 30 miles away and the other was 60 miles. Contacted both. Neither on could say if the engine would go into de-rate mode and leave me stranded. I asked for a mobile tech and neither had one. I was five miles from my destination and made it there. I found a mobile tech on my own who came out and assessed that the def system indicated a malfunction. He worked with it for hours and finally got the codes to clear and I was able to make it home. This system has been problematic from the start. This failure of this system can leave the vehicle stranded on the side of the road, cause it to decelerate in traffic lanes creating a safety issue for other drivers and passengers in the vehicle. This is an industry wide known problem yet nothing has been done to resolve the issue.

Manufacturer: NEWMAR
Mfg Campaign: 11476652
Notice Date: Jul 30, 2022
Recall Date: Jul 30, 2022
Newmar Corporation
Campaign: 11476652 Other
Jul 30, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle was operating normally when dash lights up with bars stating "check Engine and Low DEF." My dash (digital) locked up and I could not access any error codes. I checked my DEF tank and it was 80% full. I contacted Freightliner Custom Chassis who advised that it needed to go to a dealer. They gave me two dealers, one 30 miles away and the other was 60 miles. Contacted both. Neither on could say if the engine would go into de-rate mode and leave me stranded. I asked for a mobile tech and neither had one. I was five miles from my destination and made it there. I found a mobile tech on my own who came out and assessed that the def system indicated a malfunction. He worked with it for hours and finally got the codes to clear and I was able to make it home. This system has been problematic from the start. This failure of this system can leave the vehicle stranded on the side of the road, cause it to decelerate in traffic lanes creating a safety issue for other drivers and passengers in the vehicle. This is an industry wide known problem yet nothing has been done to resolve the issue.

Corrective Action:

Vehicle was operating normally when dash lights up with bars stating "check Engine and Low DEF." My dash (digital) locked up and I could not access any error codes. I checked my DEF tank and it was 80% full. I contacted Freightliner Custom Chassis who advised that it needed to go to a dealer. They gave me two dealers, one 30 miles away and the other was 60 miles. Contacted both. Neither on could say if the engine would go into de-rate mode and leave me stranded. I asked for a mobile tech and neither had one. I was five miles from my destination and made it there. I found a mobile tech on my own who came out and assessed that the def system indicated a malfunction. He worked with it for hours and finally got the codes to clear and I was able to make it home. This system has been problematic from the start. This failure of this system can leave the vehicle stranded on the side of the road, cause it to decelerate in traffic lanes creating a safety issue for other drivers and passengers in the vehicle. This is an industry wide known problem yet nothing has been done to resolve the issue.

Additional Notes:

Vehicle was operating normally when dash lights up with bars stating "check Engine and Low DEF." My dash (digital) locked up and I could not access any error codes. I checked my DEF tank and it was 80% full. I contacted Freightliner Custom Chassis who advised that it needed to go to a dealer. They gave me two dealers, one 30 miles away and the other was 60 miles. Contacted both. Neither on could say if the engine would go into de-rate mode and leave me stranded. I asked for a mobile tech and neither had one. I was five miles from my destination and made it there. I found a mobile tech on my own who came out and assessed that the def system indicated a malfunction. He worked with it for hours and finally got the codes to clear and I was able to make it home. This system has been problematic from the start. This failure of this system can leave the vehicle stranded on the side of the road, cause it to decelerate in traffic lanes creating a safety issue for other drivers and passengers in the vehicle. This is an industry wide known problem yet nothing has been done to resolve the issue.

Manufacturer: NEWMAR
Mfg Campaign: 11476652
Notice Date: Jul 30, 2022
Recall Date: Jul 30, 2022
Newmar Corporation
Campaign: 11427356 Other
Aug 1, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

DEF sensors failed and we had no assurance that we could drive safely to a repair center before the engine computer shut us down in the middle of nowhere. This DEF issue has resulted in untold waste of time and money. Also personal safety is of NO concern to the EPA. Please resolve this Safety issue now!

Corrective Action:

DEF sensors failed and we had no assurance that we could drive safely to a repair center before the engine computer shut us down in the middle of nowhere. This DEF issue has resulted in untold waste of time and money. Also personal safety is of NO concern to the EPA. Please resolve this Safety issue now!

Additional Notes:

DEF sensors failed and we had no assurance that we could drive safely to a repair center before the engine computer shut us down in the middle of nowhere. This DEF issue has resulted in untold waste of time and money. Also personal safety is of NO concern to the EPA. Please resolve this Safety issue now!

Manufacturer: NEWMAR
Mfg Campaign: 11427356
Notice Date: Aug 1, 2021
Recall Date: Aug 1, 2021
Newmar Corporation
Campaign: 11426115 Other
Jul 23, 2021
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2019 Newmar Dutch Star Spartan Motor Chassis RV. The contact stated while driving 45 mph, there were several unknown warning lights illuminated. The RV was driven to the dealer to be diagnosed. The contact was informed of the DEF head (Diesel Exhaust Fluid) failure. The dealer was able to clear the error code but stated that the failure recurred, and the engine degraded the speed on the RV. The mechanic recommended that the RV not be driven. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was 5,409.

Corrective Action:

The contact owns a 2019 Newmar Dutch Star Spartan Motor Chassis RV. The contact stated while driving 45 mph, there were several unknown warning lights illuminated. The RV was driven to the dealer to be diagnosed. The contact was informed of the DEF head (Diesel Exhaust Fluid) failure. The dealer was able to clear the error code but stated that the failure recurred, and the engine degraded the speed on the RV. The mechanic recommended that the RV not be driven. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was 5,409.

Additional Notes:

The contact owns a 2019 Newmar Dutch Star Spartan Motor Chassis RV. The contact stated while driving 45 mph, there were several unknown warning lights illuminated. The RV was driven to the dealer to be diagnosed. The contact was informed of the DEF head (Diesel Exhaust Fluid) failure. The dealer was able to clear the error code but stated that the failure recurred, and the engine degraded the speed on the RV. The mechanic recommended that the RV not be driven. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was 5,409.

Manufacturer: NEWMAR
Mfg Campaign: 11426115
Notice Date: Jul 23, 2021
Recall Date: Jul 23, 2021
Newmar Corporation
Campaign: 11425564 Other
Jul 19, 2021
Defect Description:

ENGINE

Potential Consequences:

The Shaw DEF head failed. Started engine and received MIL light - Emissions. Checked codes and saw "SPN 3031 FMI 9-Abnorm. Update Rate" - "Aftertreatment 1 Diesel Exhaust Fluid Tank Temperature". It should be noted that the motorhome was in my enclosed shop, no excessive temperature. It was started in the morning after setting overnight. Knowing that this could potentially derate engine, I contacted Spartan & a local repair facility. Was able to get DEF Head replaced. I am the original owner of the motorhome. Fortunately this happened while preparing for 3-week trip (at home) and not on road.

Corrective Action:

The Shaw DEF head failed. Started engine and received MIL light - Emissions. Checked codes and saw "SPN 3031 FMI 9-Abnorm. Update Rate" - "Aftertreatment 1 Diesel Exhaust Fluid Tank Temperature". It should be noted that the motorhome was in my enclosed shop, no excessive temperature. It was started in the morning after setting overnight. Knowing that this could potentially derate engine, I contacted Spartan & a local repair facility. Was able to get DEF Head replaced. I am the original owner of the motorhome. Fortunately this happened while preparing for 3-week trip (at home) and not on road.

Additional Notes:

The Shaw DEF head failed. Started engine and received MIL light - Emissions. Checked codes and saw "SPN 3031 FMI 9-Abnorm. Update Rate" - "Aftertreatment 1 Diesel Exhaust Fluid Tank Temperature". It should be noted that the motorhome was in my enclosed shop, no excessive temperature. It was started in the morning after setting overnight. Knowing that this could potentially derate engine, I contacted Spartan & a local repair facility. Was able to get DEF Head replaced. I am the original owner of the motorhome. Fortunately this happened while preparing for 3-week trip (at home) and not on road.

Manufacturer: NEWMAR
Mfg Campaign: 11425564
Notice Date: Jul 19, 2021
Recall Date: Jul 19, 2021
Newmar Corporation
Campaign: 11418126 Other
May 22, 2021
Defect Description:

SEATS

Potential Consequences:

The seats that are installed on the front passenger side have I’ll positioned seatbelts. There is no adjustment for it. I’ve reported it to the dealership and they said they hear it all the time but there is nothing they can do. The seatbelt crosses the chest such that the seatbelt anchors at the top of the seat crossing the neck. Should an accident occur, the seatbelt will be across the neck. This could result in a devastating injury. If I were short, I could understand the positioning but I am 5’8”. I took photos and are attached.

Corrective Action:

The seats that are installed on the front passenger side have I’ll positioned seatbelts. There is no adjustment for it. I’ve reported it to the dealership and they said they hear it all the time but there is nothing they can do. The seatbelt crosses the chest such that the seatbelt anchors at the top of the seat crossing the neck. Should an accident occur, the seatbelt will be across the neck. This could result in a devastating injury. If I were short, I could understand the positioning but I am 5’8”. I took photos and are attached.

Additional Notes:

The seats that are installed on the front passenger side have I’ll positioned seatbelts. There is no adjustment for it. I’ve reported it to the dealership and they said they hear it all the time but there is nothing they can do. The seatbelt crosses the chest such that the seatbelt anchors at the top of the seat crossing the neck. Should an accident occur, the seatbelt will be across the neck. This could result in a devastating injury. If I were short, I could understand the positioning but I am 5’8”. I took photos and are attached.

Manufacturer: NEWMAR
Mfg Campaign: 11418126
Notice Date: May 22, 2021
Recall Date: May 22, 2021
Newmar Corporation
Campaign: 11362911 Other
Oct 5, 2020
Defect Description:

ENGINE

Potential Consequences:

WHILE DRIVING MOTORHOME GOT FLASHING CHECK ENGINE LIGHT AND DEF WARNING MESSAGE. STOPPED VEHICLE AND CALLED SPARTAN (THE CHASSIS MANUFACTURE) WAS TOLD TO NOT DRIVE VEHICLE AS THE DEF HEAD HAD FAILED AND A REPLACEMENT WAS NEEDED. SCHEDULED REPLACEMENT WORK. VEHICLE HAD 3,000 MILES ON IT WHEN THIS HAPPENED. I WAS TOLD THAT THE VEHICLE WOULD BE LIMITED TO 5MPH IS I ATTEMPT TO DRIVE IT FURTHER.

Corrective Action:

WHILE DRIVING MOTORHOME GOT FLASHING CHECK ENGINE LIGHT AND DEF WARNING MESSAGE. STOPPED VEHICLE AND CALLED SPARTAN (THE CHASSIS MANUFACTURE) WAS TOLD TO NOT DRIVE VEHICLE AS THE DEF HEAD HAD FAILED AND A REPLACEMENT WAS NEEDED. SCHEDULED REPLACEMENT WORK. VEHICLE HAD 3,000 MILES ON IT WHEN THIS HAPPENED. I WAS TOLD THAT THE VEHICLE WOULD BE LIMITED TO 5MPH IS I ATTEMPT TO DRIVE IT FURTHER.

Additional Notes:

WHILE DRIVING MOTORHOME GOT FLASHING CHECK ENGINE LIGHT AND DEF WARNING MESSAGE. STOPPED VEHICLE AND CALLED SPARTAN (THE CHASSIS MANUFACTURE) WAS TOLD TO NOT DRIVE VEHICLE AS THE DEF HEAD HAD FAILED AND A REPLACEMENT WAS NEEDED. SCHEDULED REPLACEMENT WORK. VEHICLE HAD 3,000 MILES ON IT WHEN THIS HAPPENED. I WAS TOLD THAT THE VEHICLE WOULD BE LIMITED TO 5MPH IS I ATTEMPT TO DRIVE IT FURTHER.

Manufacturer: NEWMAR
Mfg Campaign: 11362911
Notice Date: Oct 5, 2020
Recall Date: Oct 5, 2020
Newmar Corporation
Campaign: 11355180 Other
Sep 15, 2020
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

MY VEHICLE IS BUILD ON A FREIGHTLINER CHASSIS AND HAS AN OPTIVIEW DIGITAL DASH. WHEN DRIVING AT NIGHT THE DASH DISPLAY LIGHTS CANNOT BE DIMMED.

Corrective Action:

MY VEHICLE IS BUILD ON A FREIGHTLINER CHASSIS AND HAS AN OPTIVIEW DIGITAL DASH. WHEN DRIVING AT NIGHT THE DASH DISPLAY LIGHTS CANNOT BE DIMMED.

Additional Notes:

MY VEHICLE IS BUILD ON A FREIGHTLINER CHASSIS AND HAS AN OPTIVIEW DIGITAL DASH. WHEN DRIVING AT NIGHT THE DASH DISPLAY LIGHTS CANNOT BE DIMMED.

Manufacturer: NEWMAR
Mfg Campaign: 11355180
Notice Date: Sep 15, 2020
Recall Date: Sep 15, 2020
Newmar Corporation
Campaign: 11354120 Other
Sep 10, 2020
Defect Description:

ENGINE

Potential Consequences:

WHILE DRIVING, THE CHECK ENGINE LIGHT CAME ON. MOMENTS LATER, ANOTHER CHECK ENGINE LIGHT CAME ON AND THE DEF GAUGE WENT FROM F TO E AND TURNED RED WITH AN ALARM. WE WERE ABOUT 5 MILES FROM OUR DESTINATION. I CALLED NEWMAR WHO PUT SPARTAN ON THE PHONE. IT WAS THE DEF SENSOR. I WAS ASKED TO DRIVE ONE HOUR AWAY ON A TWO LANE ROAD TO A DEALER. I REFUSED. WE EXTENDED OUR STAY BY ONE WEEK UNTIL THE PART CAME IN (BACK ORDERED). MOBILE TECHNICIANS CAME AND INSTALLED THE PART. I ASKED IF I SHOULD HAVE A SPARE SENSOR... JUST IN CASE...AND WAS TOLD NO. THE.CHECK ENGINE LIGHT WENT OUT AND IT APPEARS TO BE FIXED.

Corrective Action:

WHILE DRIVING, THE CHECK ENGINE LIGHT CAME ON. MOMENTS LATER, ANOTHER CHECK ENGINE LIGHT CAME ON AND THE DEF GAUGE WENT FROM F TO E AND TURNED RED WITH AN ALARM. WE WERE ABOUT 5 MILES FROM OUR DESTINATION. I CALLED NEWMAR WHO PUT SPARTAN ON THE PHONE. IT WAS THE DEF SENSOR. I WAS ASKED TO DRIVE ONE HOUR AWAY ON A TWO LANE ROAD TO A DEALER. I REFUSED. WE EXTENDED OUR STAY BY ONE WEEK UNTIL THE PART CAME IN (BACK ORDERED). MOBILE TECHNICIANS CAME AND INSTALLED THE PART. I ASKED IF I SHOULD HAVE A SPARE SENSOR... JUST IN CASE...AND WAS TOLD NO. THE.CHECK ENGINE LIGHT WENT OUT AND IT APPEARS TO BE FIXED.

Additional Notes:

WHILE DRIVING, THE CHECK ENGINE LIGHT CAME ON. MOMENTS LATER, ANOTHER CHECK ENGINE LIGHT CAME ON AND THE DEF GAUGE WENT FROM F TO E AND TURNED RED WITH AN ALARM. WE WERE ABOUT 5 MILES FROM OUR DESTINATION. I CALLED NEWMAR WHO PUT SPARTAN ON THE PHONE. IT WAS THE DEF SENSOR. I WAS ASKED TO DRIVE ONE HOUR AWAY ON A TWO LANE ROAD TO A DEALER. I REFUSED. WE EXTENDED OUR STAY BY ONE WEEK UNTIL THE PART CAME IN (BACK ORDERED). MOBILE TECHNICIANS CAME AND INSTALLED THE PART. I ASKED IF I SHOULD HAVE A SPARE SENSOR... JUST IN CASE...AND WAS TOLD NO. THE.CHECK ENGINE LIGHT WENT OUT AND IT APPEARS TO BE FIXED.

Manufacturer: NEWMAR
Mfg Campaign: 11354120
Notice Date: Sep 10, 2020
Recall Date: Sep 10, 2020

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