Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: SR-25-001
Recall Date: Jun 2, 2025
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-001
Recall Date: May 15, 2023
Consumer Complaints
48 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
SEATS
Potential Consequences:
On two instances,the plug under the driver seat controlling the seat functions became detached. On both occasions the seat pushed forward pushing the driver into the steering wheel making it nearly impossible to steer. Fortunately, I was stopped both times. This could have been catastrophic had I been going down the road. The dealer has temporarily wire tied the plug so it will not happen again and the have ordered a new wiring harness, which is on back order.
Corrective Action:
On two instances,the plug under the driver seat controlling the seat functions became detached. On both occasions the seat pushed forward pushing the driver into the steering wheel making it nearly impossible to steer. Fortunately, I was stopped both times. This could have been catastrophic had I been going down the road. The dealer has temporarily wire tied the plug so it will not happen again and the have ordered a new wiring harness, which is on back order.
Additional Notes:
On two instances,the plug under the driver seat controlling the seat functions became detached. On both occasions the seat pushed forward pushing the driver into the steering wheel making it nearly impossible to steer. Fortunately, I was stopped both times. This could have been catastrophic had I been going down the road. The dealer has temporarily wire tied the plug so it will not happen again and the have ordered a new wiring harness, which is on back order.
Mfg Campaign: 11548599
Recall Date: Oct 6, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We (driver and passenger) were pulling into a parking lot and going very slowly about to stop and get out of car. Suddenly and unexpectedly the car accelerated out of control and at an abnormal speed. the air bags deployed, smoke filled the cabin. After the police arrived and the car was towed, Liberty Mutual Insurance Company took title to the car. We were lucky to survive because the car ran into a cement wall from the sudden acceleration and went up into the trees and then backed down and hit the ground. There was a police report and the car was inspected by a manufacturer's representative. Earlier in the day there was a warning on the dashboard that said the vehicle needed maintenance. The "black box" of the car was analyzed by Bosche Co. But, we would like an independent agency to review the black box of the car and get an explanation as to why this possibly happened to us. The car has many safety features but nothing aided us in this particular instance.
Corrective Action:
We (driver and passenger) were pulling into a parking lot and going very slowly about to stop and get out of car. Suddenly and unexpectedly the car accelerated out of control and at an abnormal speed. the air bags deployed, smoke filled the cabin. After the police arrived and the car was towed, Liberty Mutual Insurance Company took title to the car. We were lucky to survive because the car ran into a cement wall from the sudden acceleration and went up into the trees and then backed down and hit the ground. There was a police report and the car was inspected by a manufacturer's representative. Earlier in the day there was a warning on the dashboard that said the vehicle needed maintenance. The "black box" of the car was analyzed by Bosche Co. But, we would like an independent agency to review the black box of the car and get an explanation as to why this possibly happened to us. The car has many safety features but nothing aided us in this particular instance.
Additional Notes:
We (driver and passenger) were pulling into a parking lot and going very slowly about to stop and get out of car. Suddenly and unexpectedly the car accelerated out of control and at an abnormal speed. the air bags deployed, smoke filled the cabin. After the police arrived and the car was towed, Liberty Mutual Insurance Company took title to the car. We were lucky to survive because the car ran into a cement wall from the sudden acceleration and went up into the trees and then backed down and hit the ground. There was a police report and the car was inspected by a manufacturer's representative. Earlier in the day there was a warning on the dashboard that said the vehicle needed maintenance. The "black box" of the car was analyzed by Bosche Co. But, we would like an independent agency to review the black box of the car and get an explanation as to why this possibly happened to us. The car has many safety features but nothing aided us in this particular instance.
Mfg Campaign: 11545653
Recall Date: Sep 20, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
We (driver and passenger) were pulling into a parking lot and going very slowly about to stop and get out of car. Suddenly and unexpectedly the car accelerated out of control and at an abnormal speed. the air bags deployed, smoke filled the cabin. After the police arrived and the car was towed, Liberty Mutual Insurance Company took title to the car. We were lucky to survive because the car ran into a cement wall from the sudden acceleration and went up into the trees and then backed down and hit the ground. There was a police report and the car was inspected by a manufacturer's representative. Earlier in the day there was a warning on the dashboard that said the vehicle needed maintenance. The "black box" of the car was analyzed by Bosche Co. But, we would like an independent agency to review the black box of the car and get an explanation as to why this possibly happened to us. The car has many safety features but nothing aided us in this particular instance.
Corrective Action:
We (driver and passenger) were pulling into a parking lot and going very slowly about to stop and get out of car. Suddenly and unexpectedly the car accelerated out of control and at an abnormal speed. the air bags deployed, smoke filled the cabin. After the police arrived and the car was towed, Liberty Mutual Insurance Company took title to the car. We were lucky to survive because the car ran into a cement wall from the sudden acceleration and went up into the trees and then backed down and hit the ground. There was a police report and the car was inspected by a manufacturer's representative. Earlier in the day there was a warning on the dashboard that said the vehicle needed maintenance. The "black box" of the car was analyzed by Bosche Co. But, we would like an independent agency to review the black box of the car and get an explanation as to why this possibly happened to us. The car has many safety features but nothing aided us in this particular instance.
Additional Notes:
We (driver and passenger) were pulling into a parking lot and going very slowly about to stop and get out of car. Suddenly and unexpectedly the car accelerated out of control and at an abnormal speed. the air bags deployed, smoke filled the cabin. After the police arrived and the car was towed, Liberty Mutual Insurance Company took title to the car. We were lucky to survive because the car ran into a cement wall from the sudden acceleration and went up into the trees and then backed down and hit the ground. There was a police report and the car was inspected by a manufacturer's representative. Earlier in the day there was a warning on the dashboard that said the vehicle needed maintenance. The "black box" of the car was analyzed by Bosche Co. But, we would like an independent agency to review the black box of the car and get an explanation as to why this possibly happened to us. The car has many safety features but nothing aided us in this particular instance.
Mfg Campaign: 11545653
Recall Date: Sep 20, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
We (driver and passenger) were pulling into a parking lot and going very slowly about to stop and get out of car. Suddenly and unexpectedly the car accelerated out of control and at an abnormal speed. the air bags deployed, smoke filled the cabin. After the police arrived and the car was towed, Liberty Mutual Insurance Company took title to the car. We were lucky to survive because the car ran into a cement wall from the sudden acceleration and went up into the trees and then backed down and hit the ground. There was a police report and the car was inspected by a manufacturer's representative. Earlier in the day there was a warning on the dashboard that said the vehicle needed maintenance. The "black box" of the car was analyzed by Bosche Co. But, we would like an independent agency to review the black box of the car and get an explanation as to why this possibly happened to us. The car has many safety features but nothing aided us in this particular instance.
Corrective Action:
We (driver and passenger) were pulling into a parking lot and going very slowly about to stop and get out of car. Suddenly and unexpectedly the car accelerated out of control and at an abnormal speed. the air bags deployed, smoke filled the cabin. After the police arrived and the car was towed, Liberty Mutual Insurance Company took title to the car. We were lucky to survive because the car ran into a cement wall from the sudden acceleration and went up into the trees and then backed down and hit the ground. There was a police report and the car was inspected by a manufacturer's representative. Earlier in the day there was a warning on the dashboard that said the vehicle needed maintenance. The "black box" of the car was analyzed by Bosche Co. But, we would like an independent agency to review the black box of the car and get an explanation as to why this possibly happened to us. The car has many safety features but nothing aided us in this particular instance.
Additional Notes:
We (driver and passenger) were pulling into a parking lot and going very slowly about to stop and get out of car. Suddenly and unexpectedly the car accelerated out of control and at an abnormal speed. the air bags deployed, smoke filled the cabin. After the police arrived and the car was towed, Liberty Mutual Insurance Company took title to the car. We were lucky to survive because the car ran into a cement wall from the sudden acceleration and went up into the trees and then backed down and hit the ground. There was a police report and the car was inspected by a manufacturer's representative. Earlier in the day there was a warning on the dashboard that said the vehicle needed maintenance. The "black box" of the car was analyzed by Bosche Co. But, we would like an independent agency to review the black box of the car and get an explanation as to why this possibly happened to us. The car has many safety features but nothing aided us in this particular instance.
Mfg Campaign: 11545653
Recall Date: Sep 20, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Full Digital Driver Display does not work when I start the vehicle.
Corrective Action:
Full Digital Driver Display does not work when I start the vehicle.
Additional Notes:
Full Digital Driver Display does not work when I start the vehicle.
Mfg Campaign: 11533772
Recall Date: Jul 22, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The vehicle was purchased at the end of December and came out with various defects, they are in the airbags. The most important was the claim with the consecuonario and they have not given an answer for 3 months
Corrective Action:
The vehicle was purchased at the end of December and came out with various defects, they are in the airbags. The most important was the claim with the consecuonario and they have not given an answer for 3 months
Additional Notes:
The vehicle was purchased at the end of December and came out with various defects, they are in the airbags. The most important was the claim with the consecuonario and they have not given an answer for 3 months
Mfg Campaign: 11529751
Recall Date: Jun 30, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON TWO SEPARATE OCCASIONS, I HAVE HAD THE FRONT DRIVER'S DOOR WINDOW GLASS AND THE FRONT PASSENGER DOOR WINDOW GLASS CRACK ON INTERSTATE 40. THIS HAS BEEN WHILE EXITING THE BRIDGE EASTBOUND AT THE EXIT FOR INTERSTATE 74 TO HIGH POINT. THERE IS AN ODD BUMP EXITING THE BRIDGE IN THE LEFTHAND LANE. IN BOTH INSTANCES, THE GLASS HAS HAD TO BE REPLACED. SAFELITE AUTO GLASS HAS STATED THAT THE GLASS APPEARS TO BE INFERIOR IN NATURE AND SHOULD NOT CRACK. THE VEHICLE HAS LESS THAN 5,000 MILES ON IT SO DOESN'T HAVE ANY UNNECESSARY WEAR AND TEAR.
Corrective Action:
ON TWO SEPARATE OCCASIONS, I HAVE HAD THE FRONT DRIVER'S DOOR WINDOW GLASS AND THE FRONT PASSENGER DOOR WINDOW GLASS CRACK ON INTERSTATE 40. THIS HAS BEEN WHILE EXITING THE BRIDGE EASTBOUND AT THE EXIT FOR INTERSTATE 74 TO HIGH POINT. THERE IS AN ODD BUMP EXITING THE BRIDGE IN THE LEFTHAND LANE. IN BOTH INSTANCES, THE GLASS HAS HAD TO BE REPLACED. SAFELITE AUTO GLASS HAS STATED THAT THE GLASS APPEARS TO BE INFERIOR IN NATURE AND SHOULD NOT CRACK. THE VEHICLE HAS LESS THAN 5,000 MILES ON IT SO DOESN'T HAVE ANY UNNECESSARY WEAR AND TEAR.
Additional Notes:
ON TWO SEPARATE OCCASIONS, I HAVE HAD THE FRONT DRIVER'S DOOR WINDOW GLASS AND THE FRONT PASSENGER DOOR WINDOW GLASS CRACK ON INTERSTATE 40. THIS HAS BEEN WHILE EXITING THE BRIDGE EASTBOUND AT THE EXIT FOR INTERSTATE 74 TO HIGH POINT. THERE IS AN ODD BUMP EXITING THE BRIDGE IN THE LEFTHAND LANE. IN BOTH INSTANCES, THE GLASS HAS HAD TO BE REPLACED. SAFELITE AUTO GLASS HAS STATED THAT THE GLASS APPEARS TO BE INFERIOR IN NATURE AND SHOULD NOT CRACK. THE VEHICLE HAS LESS THAN 5,000 MILES ON IT SO DOESN'T HAVE ANY UNNECESSARY WEAR AND TEAR.
Mfg Campaign: 11529388
Recall Date: Jun 28, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In any instance where the electronic shifter does not have power, vehicle cannot be placed into neutral manually to be pushed to safety. Vehicle shuts down, immobile, in place with no warning. I was in drive for approximately 30 minutes. I put the vehicle in park, then in reverse to back out of a parking space. The car was never turned off. When I went to put the vehicle into drive, the entire car lost power. There was no warning. The car was completely immobilized perpendicular to traffic. Because the shifter is entirely electronic, any time the vehicle loses power (battery, alternator, electrical issues, chip processor problem) the car cannot be placed into neutral and there is no manual override. The battery power failed with no warnings
Corrective Action:
In any instance where the electronic shifter does not have power, vehicle cannot be placed into neutral manually to be pushed to safety. Vehicle shuts down, immobile, in place with no warning. I was in drive for approximately 30 minutes. I put the vehicle in park, then in reverse to back out of a parking space. The car was never turned off. When I went to put the vehicle into drive, the entire car lost power. There was no warning. The car was completely immobilized perpendicular to traffic. Because the shifter is entirely electronic, any time the vehicle loses power (battery, alternator, electrical issues, chip processor problem) the car cannot be placed into neutral and there is no manual override. The battery power failed with no warnings
Additional Notes:
In any instance where the electronic shifter does not have power, vehicle cannot be placed into neutral manually to be pushed to safety. Vehicle shuts down, immobile, in place with no warning. I was in drive for approximately 30 minutes. I put the vehicle in park, then in reverse to back out of a parking space. The car was never turned off. When I went to put the vehicle into drive, the entire car lost power. There was no warning. The car was completely immobilized perpendicular to traffic. Because the shifter is entirely electronic, any time the vehicle loses power (battery, alternator, electrical issues, chip processor problem) the car cannot be placed into neutral and there is no manual override. The battery power failed with no warnings
Mfg Campaign: 11515346
Recall Date: Apr 4, 2023
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