MITSUBISHI OUTLANDER 2019

Complete listing of complaints and recalls for this vehicle

35
Complaints
4
Recalls

Complaints & Recalls

35 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Mitsubishi Motors North America, Inc.
NHTSA Campaign: 20V403000 SAFETY RECALL
177K Vehicles Affected
Recall Date: Jul 13, 2020
Safety Issue:

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.

Potential Risk:
An unrestrained occupant has an increased risk of injury in the event of a crash.
FREE Recall Solution:
MMNA will notify owners, and dealers will modify the second-row center seat belt buckle cover, install a new warning label to the second-row seat support base, and provide a new warning label insert for the owner's manual, free of charge. The recall began September 1, 2020. Owners may contact MMNA customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-20-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MITSUBISHI dealer to schedule your FREE recall repair.
Manufacturer: MITSUBISHI
Mfg Campaign: SR-20-004
Notice Date: Sep 1, 2020
Recall Date: Jul 13, 2020
Mitsubishi Motors North America, Inc.
NHTSA Campaign: 20V280000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: May 18, 2020
Safety Issue:

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.

Potential Risk:
An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.
FREE Recall Solution:
MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MITSUBISHI dealer to schedule your FREE recall repair.
Manufacturer: MITSUBISHI
Mfg Campaign: SR-20-002
Notice Date: Jun 17, 2020
Recall Date: May 18, 2020
Mitsubishi Motors North America, Inc.
NHTSA Campaign: 18V591000 SAFETY RECALL
14.8K Vehicles Affected
Recall Date: Sep 5, 2018
Safety Issue:

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2019 Mitsubishi Outlander vehicles equipped with 18-inch alloy wheels. The Certification Label lists an incorrect rear wheel rim size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The incorrect rim size information on the label can cause the operator to replace the rim with an incorrect rim size, increasing the risk of a crash.
FREE Recall Solution:
MMNA will notify owners and send them a corrected certification label, free of charge. Owners can also choose to have the label replaced by a dealer, free of charge. The recall began September 26, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MITSUBISHI dealer to schedule your FREE recall repair.
Manufacturer: MITSUBISHI
Mfg Campaign: SR-18-006
Notice Date: Sep 26, 2018
Recall Date: Sep 5, 2018

Consumer Complaints

35 Complaints
Mitsubishi Motors North America, Inc.
Campaign: 11630023 Other
Dec 11, 2024
Defect Description:

AIR BAGS

Potential Consequences:

My parking brake has stopped working/is completely locked up (like what is descrived in the recall, but my vin isn't included in thr recall list), and the airbags were missing at time of sell.

Corrective Action:

My parking brake has stopped working/is completely locked up (like what is descrived in the recall, but my vin isn't included in thr recall list), and the airbags were missing at time of sell.

Additional Notes:

My parking brake has stopped working/is completely locked up (like what is descrived in the recall, but my vin isn't included in thr recall list), and the airbags were missing at time of sell.

Manufacturer: MITSUBISHI
Mfg Campaign: 11630023
Notice Date: Dec 11, 2024
Recall Date: Dec 11, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11630023 Other
Dec 11, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My parking brake has stopped working/is completely locked up (like what is descrived in the recall, but my vin isn't included in thr recall list), and the airbags were missing at time of sell.

Corrective Action:

My parking brake has stopped working/is completely locked up (like what is descrived in the recall, but my vin isn't included in thr recall list), and the airbags were missing at time of sell.

Additional Notes:

My parking brake has stopped working/is completely locked up (like what is descrived in the recall, but my vin isn't included in thr recall list), and the airbags were missing at time of sell.

Manufacturer: MITSUBISHI
Mfg Campaign: 11630023
Notice Date: Dec 11, 2024
Recall Date: Dec 11, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11615588 Other
1 Vehicles Affected
Sep 20, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I was approaching my car and used my keyfob to open the trunk. As it was opening, I was thankfully facing away from the trunk when the rod from the right tailgate lift support flew off, hitting me in my shoulder blade. It sounded like a gunshot. While there was no puncture, due to my thick t shirt and the rod hitting the bone of my right shoulder blade, the pain was severe. Before I realized it was the tailgate support strut, i genuinely thought I had been shot, due to the sound and the pain. Had I been facing my car, the rod would've gone through my face. Had it hit my eye, I indubitably would have lost that eye or my eyesight. There was no warning. I have never experienced anything out of the ordinary with my trunk door or the mechanisms to lift it. This easily could've severely injured me or someone else, or damaged property significantly. Upon inspection visually, the non-threaded end of the rod appears to have snapped off. The hydraulics were so strong that the 5mm thick metal snapped in half within milliseconds. I have an appointment at the Mitsubishi dealership where I got the car to get to the root cause. They confirmed over the phone that my car is too new to have tailgate lift support failure.

Corrective Action:

I was approaching my car and used my keyfob to open the trunk. As it was opening, I was thankfully facing away from the trunk when the rod from the right tailgate lift support flew off, hitting me in my shoulder blade. It sounded like a gunshot. While there was no puncture, due to my thick t shirt and the rod hitting the bone of my right shoulder blade, the pain was severe. Before I realized it was the tailgate support strut, i genuinely thought I had been shot, due to the sound and the pain. Had I been facing my car, the rod would've gone through my face. Had it hit my eye, I indubitably would have lost that eye or my eyesight. There was no warning. I have never experienced anything out of the ordinary with my trunk door or the mechanisms to lift it. This easily could've severely injured me or someone else, or damaged property significantly. Upon inspection visually, the non-threaded end of the rod appears to have snapped off. The hydraulics were so strong that the 5mm thick metal snapped in half within milliseconds. I have an appointment at the Mitsubishi dealership where I got the car to get to the root cause. They confirmed over the phone that my car is too new to have tailgate lift support failure.

Additional Notes:

I was approaching my car and used my keyfob to open the trunk. As it was opening, I was thankfully facing away from the trunk when the rod from the right tailgate lift support flew off, hitting me in my shoulder blade. It sounded like a gunshot. While there was no puncture, due to my thick t shirt and the rod hitting the bone of my right shoulder blade, the pain was severe. Before I realized it was the tailgate support strut, i genuinely thought I had been shot, due to the sound and the pain. Had I been facing my car, the rod would've gone through my face. Had it hit my eye, I indubitably would have lost that eye or my eyesight. There was no warning. I have never experienced anything out of the ordinary with my trunk door or the mechanisms to lift it. This easily could've severely injured me or someone else, or damaged property significantly. Upon inspection visually, the non-threaded end of the rod appears to have snapped off. The hydraulics were so strong that the 5mm thick metal snapped in half within milliseconds. I have an appointment at the Mitsubishi dealership where I got the car to get to the root cause. They confirmed over the phone that my car is too new to have tailgate lift support failure.

Manufacturer: MITSUBISHI
Mfg Campaign: 11615588
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11615588 Other
1 Vehicles Affected
Sep 20, 2024
Defect Description:

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Potential Consequences:

I was approaching my car and used my keyfob to open the trunk. As it was opening, I was thankfully facing away from the trunk when the rod from the right tailgate lift support flew off, hitting me in my shoulder blade. It sounded like a gunshot. While there was no puncture, due to my thick t shirt and the rod hitting the bone of my right shoulder blade, the pain was severe. Before I realized it was the tailgate support strut, i genuinely thought I had been shot, due to the sound and the pain. Had I been facing my car, the rod would've gone through my face. Had it hit my eye, I indubitably would have lost that eye or my eyesight. There was no warning. I have never experienced anything out of the ordinary with my trunk door or the mechanisms to lift it. This easily could've severely injured me or someone else, or damaged property significantly. Upon inspection visually, the non-threaded end of the rod appears to have snapped off. The hydraulics were so strong that the 5mm thick metal snapped in half within milliseconds. I have an appointment at the Mitsubishi dealership where I got the car to get to the root cause. They confirmed over the phone that my car is too new to have tailgate lift support failure.

Corrective Action:

I was approaching my car and used my keyfob to open the trunk. As it was opening, I was thankfully facing away from the trunk when the rod from the right tailgate lift support flew off, hitting me in my shoulder blade. It sounded like a gunshot. While there was no puncture, due to my thick t shirt and the rod hitting the bone of my right shoulder blade, the pain was severe. Before I realized it was the tailgate support strut, i genuinely thought I had been shot, due to the sound and the pain. Had I been facing my car, the rod would've gone through my face. Had it hit my eye, I indubitably would have lost that eye or my eyesight. There was no warning. I have never experienced anything out of the ordinary with my trunk door or the mechanisms to lift it. This easily could've severely injured me or someone else, or damaged property significantly. Upon inspection visually, the non-threaded end of the rod appears to have snapped off. The hydraulics were so strong that the 5mm thick metal snapped in half within milliseconds. I have an appointment at the Mitsubishi dealership where I got the car to get to the root cause. They confirmed over the phone that my car is too new to have tailgate lift support failure.

Additional Notes:

I was approaching my car and used my keyfob to open the trunk. As it was opening, I was thankfully facing away from the trunk when the rod from the right tailgate lift support flew off, hitting me in my shoulder blade. It sounded like a gunshot. While there was no puncture, due to my thick t shirt and the rod hitting the bone of my right shoulder blade, the pain was severe. Before I realized it was the tailgate support strut, i genuinely thought I had been shot, due to the sound and the pain. Had I been facing my car, the rod would've gone through my face. Had it hit my eye, I indubitably would have lost that eye or my eyesight. There was no warning. I have never experienced anything out of the ordinary with my trunk door or the mechanisms to lift it. This easily could've severely injured me or someone else, or damaged property significantly. Upon inspection visually, the non-threaded end of the rod appears to have snapped off. The hydraulics were so strong that the 5mm thick metal snapped in half within milliseconds. I have an appointment at the Mitsubishi dealership where I got the car to get to the root cause. They confirmed over the phone that my car is too new to have tailgate lift support failure.

Manufacturer: MITSUBISHI
Mfg Campaign: 11615588
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11606896 Other
Aug 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Front calipers made a ratting noise, every time we drive over small street cracks or bumps, this happen when my car reached about 45000 miles, we replace the calipers now there is no more ratting noise.

Corrective Action:

Front calipers made a ratting noise, every time we drive over small street cracks or bumps, this happen when my car reached about 45000 miles, we replace the calipers now there is no more ratting noise.

Additional Notes:

Front calipers made a ratting noise, every time we drive over small street cracks or bumps, this happen when my car reached about 45000 miles, we replace the calipers now there is no more ratting noise.

Manufacturer: MITSUBISHI
Mfg Campaign: 11606896
Notice Date: Aug 6, 2024
Recall Date: Aug 6, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11592741 Other
Jun 5, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently accelerated. The contact stated that an unknown software needed to be updated. The contact also stated that the driver’s seat belt failed to retract. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

Corrective Action:

The contact owns a 2019 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently accelerated. The contact stated that an unknown software needed to be updated. The contact also stated that the driver’s seat belt failed to retract. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

Additional Notes:

The contact owns a 2019 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently accelerated. The contact stated that an unknown software needed to be updated. The contact also stated that the driver’s seat belt failed to retract. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

Manufacturer: MITSUBISHI
Mfg Campaign: 11592741
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11587016 Other
May 5, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Transmission not working properly. It said overheating and then stopped driving suddenly whil driving. Very unsafe. Also issue with parking break that just stopped working. This car seems to be a lemon. Not sure why this is happening.

Corrective Action:

Transmission not working properly. It said overheating and then stopped driving suddenly whil driving. Very unsafe. Also issue with parking break that just stopped working. This car seems to be a lemon. Not sure why this is happening.

Additional Notes:

Transmission not working properly. It said overheating and then stopped driving suddenly whil driving. Very unsafe. Also issue with parking break that just stopped working. This car seems to be a lemon. Not sure why this is happening.

Manufacturer: MITSUBISHI
Mfg Campaign: 11587016
Notice Date: May 5, 2024
Recall Date: May 5, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11587016 Other
May 5, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission not working properly. It said overheating and then stopped driving suddenly whil driving. Very unsafe. Also issue with parking break that just stopped working. This car seems to be a lemon. Not sure why this is happening.

Corrective Action:

Transmission not working properly. It said overheating and then stopped driving suddenly whil driving. Very unsafe. Also issue with parking break that just stopped working. This car seems to be a lemon. Not sure why this is happening.

Additional Notes:

Transmission not working properly. It said overheating and then stopped driving suddenly whil driving. Very unsafe. Also issue with parking break that just stopped working. This car seems to be a lemon. Not sure why this is happening.

Manufacturer: MITSUBISHI
Mfg Campaign: 11587016
Notice Date: May 5, 2024
Recall Date: May 5, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11580234 Other
Mar 30, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The car turned off completely and then a few seconds later turned back on.

Corrective Action:

The car turned off completely and then a few seconds later turned back on.

Additional Notes:

The car turned off completely and then a few seconds later turned back on.

Manufacturer: MITSUBISHI
Mfg Campaign: 11580234
Notice Date: Mar 30, 2024
Recall Date: Mar 30, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11580234 Other
Mar 30, 2024
Defect Description:

ENGINE

Potential Consequences:

The car turned off completely and then a few seconds later turned back on.

Corrective Action:

The car turned off completely and then a few seconds later turned back on.

Additional Notes:

The car turned off completely and then a few seconds later turned back on.

Manufacturer: MITSUBISHI
Mfg Campaign: 11580234
Notice Date: Mar 30, 2024
Recall Date: Mar 30, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11575916 Other
Mar 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My parking brake locked up by itself. Took 4 trips to the mechanic to find out the module or switch is bad. It's 400 dollars just for the part. My drivers widow stopped going up thr tract stuck and bent it thsts 200 bucks. I have a 2019 outlander theses problem was at 40k miles. Need some recalls.

Corrective Action:

My parking brake locked up by itself. Took 4 trips to the mechanic to find out the module or switch is bad. It's 400 dollars just for the part. My drivers widow stopped going up thr tract stuck and bent it thsts 200 bucks. I have a 2019 outlander theses problem was at 40k miles. Need some recalls.

Additional Notes:

My parking brake locked up by itself. Took 4 trips to the mechanic to find out the module or switch is bad. It's 400 dollars just for the part. My drivers widow stopped going up thr tract stuck and bent it thsts 200 bucks. I have a 2019 outlander theses problem was at 40k miles. Need some recalls.

Manufacturer: MITSUBISHI
Mfg Campaign: 11575916
Notice Date: Mar 6, 2024
Recall Date: Mar 6, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11575916 Other
Mar 6, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My parking brake locked up by itself. Took 4 trips to the mechanic to find out the module or switch is bad. It's 400 dollars just for the part. My drivers widow stopped going up thr tract stuck and bent it thsts 200 bucks. I have a 2019 outlander theses problem was at 40k miles. Need some recalls.

Corrective Action:

My parking brake locked up by itself. Took 4 trips to the mechanic to find out the module or switch is bad. It's 400 dollars just for the part. My drivers widow stopped going up thr tract stuck and bent it thsts 200 bucks. I have a 2019 outlander theses problem was at 40k miles. Need some recalls.

Additional Notes:

My parking brake locked up by itself. Took 4 trips to the mechanic to find out the module or switch is bad. It's 400 dollars just for the part. My drivers widow stopped going up thr tract stuck and bent it thsts 200 bucks. I have a 2019 outlander theses problem was at 40k miles. Need some recalls.

Manufacturer: MITSUBISHI
Mfg Campaign: 11575916
Notice Date: Mar 6, 2024
Recall Date: Mar 6, 2024
Mitsubishi Motors North America, Inc.
Campaign: 11559788 Other
Dec 12, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Hesitation when putting thee vehicle in drive or reverse. While driving RPMs fluctuate 500-1000RPMs continuously. Studdering when accelerating from a complete stop.

Corrective Action:

Hesitation when putting thee vehicle in drive or reverse. While driving RPMs fluctuate 500-1000RPMs continuously. Studdering when accelerating from a complete stop.

Additional Notes:

Hesitation when putting thee vehicle in drive or reverse. While driving RPMs fluctuate 500-1000RPMs continuously. Studdering when accelerating from a complete stop.

Manufacturer: MITSUBISHI
Mfg Campaign: 11559788
Notice Date: Dec 12, 2023
Recall Date: Dec 12, 2023
Mitsubishi Motors North America, Inc.
Campaign: 11426548 Other
Jul 26, 2021
Defect Description:

AIR BAGS

Potential Consequences:

Wife t-boned a old style Subaru at 30 mph and the air bags did not deploy at all this was a 2019 mitibishi outlander se

Corrective Action:

Wife t-boned a old style Subaru at 30 mph and the air bags did not deploy at all this was a 2019 mitibishi outlander se

Additional Notes:

Wife t-boned a old style Subaru at 30 mph and the air bags did not deploy at all this was a 2019 mitibishi outlander se

Manufacturer: MITSUBISHI
Mfg Campaign: 11426548
Notice Date: Jul 26, 2021
Recall Date: Jul 26, 2021
Mitsubishi Motors North America, Inc.
Campaign: 11414012 Other
Apr 26, 2021
Defect Description:

SEAT BELTS

Potential Consequences:

I AM A RIDESHARE DRIVER. ON FRIDAY, APRIL 23, 2021 PASSENGERS BEGAN TO COMPLAIN THAT THE RIGHT-SIDE SEAT BELT (ON THE 2ND ROW OF SEATS) WOULD NOT FASTEN. AFTER ARRANGING FOR PEOPLE TO MOVE AROUND TO THE OTHER SIDE (LEFT-HAND SEAT) FOR A WHILE, I FINALLY QUIT DRIVING TO DEAL WITH THE ISSUE MYSELF. AFTER NUMEROUS ATTEMPTS TO REPAIR THE BUCKLE, I GAVE UP AND STARTED CALLING AROUND FOR THE PART--BUT COULD NOT FIND IT. FINALLY I NOTICED A RECALL NOTICE ONLINE FOR THIS EXACT SAME ISSUE IN 2014-2019 MITSUBISHI OUTLANDERS. ON MONDAY (APRIL 26) I CALLED SCOTT ELDER MITSUBISHI IN CEDAR PARK, TEXAS TO SCHEDULE THE RECALL REPAIR, BUT WAS TOLD THAT MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. THEY ALSO DID NOT HAVE THE PART AND COULD NOT OBTAIN ONE FOR AT LEAST A WEEK. I THEN CALLED THE MANUFACTURER DIRECTLY TO LEARN WHY MY VEHICLE IS NOT COVERED FOR THE RECALL EVEN THOUGH IT IS A 2019 AND HAS THE EXACT SAME PROBLEM AS DESCRIBED IN THE RECALL NOTICE. THEY COULD NOT GIVE ME A SATISFACTORY ANSWER, NOR ANY ALTERNATIVE RECOURSE TO RESOLVE MY ISSUE. AS STATED ABOVE, I AM A RIDESHARE DRIVER. I CANNOT DO MY JOB WITH AN UNUSABLE SEAT BELT. SWITCHING PASSENGERS TO THE OTHER SEAT WON'T ALWAYS WORK BECAUSE I OFTEN PICK UP 3 OR MORE PASSENGERS. EACH DAY I AM WITHOUT THE USE OF THE VEHICLE FOR WORK IS COSTING ME $250-$300 PER DAY (NOT COUNTING BONUSES).

Corrective Action:

I AM A RIDESHARE DRIVER. ON FRIDAY, APRIL 23, 2021 PASSENGERS BEGAN TO COMPLAIN THAT THE RIGHT-SIDE SEAT BELT (ON THE 2ND ROW OF SEATS) WOULD NOT FASTEN. AFTER ARRANGING FOR PEOPLE TO MOVE AROUND TO THE OTHER SIDE (LEFT-HAND SEAT) FOR A WHILE, I FINALLY QUIT DRIVING TO DEAL WITH THE ISSUE MYSELF. AFTER NUMEROUS ATTEMPTS TO REPAIR THE BUCKLE, I GAVE UP AND STARTED CALLING AROUND FOR THE PART--BUT COULD NOT FIND IT. FINALLY I NOTICED A RECALL NOTICE ONLINE FOR THIS EXACT SAME ISSUE IN 2014-2019 MITSUBISHI OUTLANDERS. ON MONDAY (APRIL 26) I CALLED SCOTT ELDER MITSUBISHI IN CEDAR PARK, TEXAS TO SCHEDULE THE RECALL REPAIR, BUT WAS TOLD THAT MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. THEY ALSO DID NOT HAVE THE PART AND COULD NOT OBTAIN ONE FOR AT LEAST A WEEK. I THEN CALLED THE MANUFACTURER DIRECTLY TO LEARN WHY MY VEHICLE IS NOT COVERED FOR THE RECALL EVEN THOUGH IT IS A 2019 AND HAS THE EXACT SAME PROBLEM AS DESCRIBED IN THE RECALL NOTICE. THEY COULD NOT GIVE ME A SATISFACTORY ANSWER, NOR ANY ALTERNATIVE RECOURSE TO RESOLVE MY ISSUE. AS STATED ABOVE, I AM A RIDESHARE DRIVER. I CANNOT DO MY JOB WITH AN UNUSABLE SEAT BELT. SWITCHING PASSENGERS TO THE OTHER SEAT WON'T ALWAYS WORK BECAUSE I OFTEN PICK UP 3 OR MORE PASSENGERS. EACH DAY I AM WITHOUT THE USE OF THE VEHICLE FOR WORK IS COSTING ME $250-$300 PER DAY (NOT COUNTING BONUSES).

Additional Notes:

I AM A RIDESHARE DRIVER. ON FRIDAY, APRIL 23, 2021 PASSENGERS BEGAN TO COMPLAIN THAT THE RIGHT-SIDE SEAT BELT (ON THE 2ND ROW OF SEATS) WOULD NOT FASTEN. AFTER ARRANGING FOR PEOPLE TO MOVE AROUND TO THE OTHER SIDE (LEFT-HAND SEAT) FOR A WHILE, I FINALLY QUIT DRIVING TO DEAL WITH THE ISSUE MYSELF. AFTER NUMEROUS ATTEMPTS TO REPAIR THE BUCKLE, I GAVE UP AND STARTED CALLING AROUND FOR THE PART--BUT COULD NOT FIND IT. FINALLY I NOTICED A RECALL NOTICE ONLINE FOR THIS EXACT SAME ISSUE IN 2014-2019 MITSUBISHI OUTLANDERS. ON MONDAY (APRIL 26) I CALLED SCOTT ELDER MITSUBISHI IN CEDAR PARK, TEXAS TO SCHEDULE THE RECALL REPAIR, BUT WAS TOLD THAT MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. THEY ALSO DID NOT HAVE THE PART AND COULD NOT OBTAIN ONE FOR AT LEAST A WEEK. I THEN CALLED THE MANUFACTURER DIRECTLY TO LEARN WHY MY VEHICLE IS NOT COVERED FOR THE RECALL EVEN THOUGH IT IS A 2019 AND HAS THE EXACT SAME PROBLEM AS DESCRIBED IN THE RECALL NOTICE. THEY COULD NOT GIVE ME A SATISFACTORY ANSWER, NOR ANY ALTERNATIVE RECOURSE TO RESOLVE MY ISSUE. AS STATED ABOVE, I AM A RIDESHARE DRIVER. I CANNOT DO MY JOB WITH AN UNUSABLE SEAT BELT. SWITCHING PASSENGERS TO THE OTHER SEAT WON'T ALWAYS WORK BECAUSE I OFTEN PICK UP 3 OR MORE PASSENGERS. EACH DAY I AM WITHOUT THE USE OF THE VEHICLE FOR WORK IS COSTING ME $250-$300 PER DAY (NOT COUNTING BONUSES).

Manufacturer: MITSUBISHI
Mfg Campaign: 11414012
Notice Date: Apr 26, 2021
Recall Date: Apr 26, 2021
Mitsubishi Motors North America, Inc.
Campaign: 11387611 Other
Jan 11, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

WHEN USING THE BRAKE AUTO HOLD I STEPPED ON THE GAS WHILE SCRATCHING MY SIDE AT THE SAME TIME TO CROSS THE ROAD. I ACCIDENTALLY UNBUCKLED MY SEAT BELT WHICH THEN CAUSED THE BRAKE AUTO HOLD TO DISENGAGE AND AUTOMATICALLY APPLY THE PARKING BRAKE. THIS CAUSED MY CAR TO STOP DIRECTLY IN FRONT OF ONCOMING TRAFFIC. I COULD NOT DISENGAGE THE PARKING BRAKE UNTIL I REBUCKLED MY SEAT BELT.

Corrective Action:

WHEN USING THE BRAKE AUTO HOLD I STEPPED ON THE GAS WHILE SCRATCHING MY SIDE AT THE SAME TIME TO CROSS THE ROAD. I ACCIDENTALLY UNBUCKLED MY SEAT BELT WHICH THEN CAUSED THE BRAKE AUTO HOLD TO DISENGAGE AND AUTOMATICALLY APPLY THE PARKING BRAKE. THIS CAUSED MY CAR TO STOP DIRECTLY IN FRONT OF ONCOMING TRAFFIC. I COULD NOT DISENGAGE THE PARKING BRAKE UNTIL I REBUCKLED MY SEAT BELT.

Additional Notes:

WHEN USING THE BRAKE AUTO HOLD I STEPPED ON THE GAS WHILE SCRATCHING MY SIDE AT THE SAME TIME TO CROSS THE ROAD. I ACCIDENTALLY UNBUCKLED MY SEAT BELT WHICH THEN CAUSED THE BRAKE AUTO HOLD TO DISENGAGE AND AUTOMATICALLY APPLY THE PARKING BRAKE. THIS CAUSED MY CAR TO STOP DIRECTLY IN FRONT OF ONCOMING TRAFFIC. I COULD NOT DISENGAGE THE PARKING BRAKE UNTIL I REBUCKLED MY SEAT BELT.

Manufacturer: MITSUBISHI
Mfg Campaign: 11387611
Notice Date: Jan 11, 2021
Recall Date: Jan 11, 2021
Mitsubishi Motors North America, Inc.
Campaign: 11385561 Other
Dec 30, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.

Corrective Action:

THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.

Additional Notes:

THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.

Manufacturer: MITSUBISHI
Mfg Campaign: 11385561
Notice Date: Dec 30, 2020
Recall Date: Dec 30, 2020
Mitsubishi Motors North America, Inc.
Campaign: 11385561 Other
Dec 30, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.

Corrective Action:

THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.

Additional Notes:

THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.

Manufacturer: MITSUBISHI
Mfg Campaign: 11385561
Notice Date: Dec 30, 2020
Recall Date: Dec 30, 2020
Mitsubishi Motors North America, Inc.
Campaign: 11385561 Other
Dec 30, 2020
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.

Corrective Action:

THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.

Additional Notes:

THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.

Manufacturer: MITSUBISHI
Mfg Campaign: 11385561
Notice Date: Dec 30, 2020
Recall Date: Dec 30, 2020
Mitsubishi Motors North America, Inc.
Campaign: 11363127 Other
Oct 7, 2020
Defect Description:

STEERING

Potential Consequences:

WHEN DRIVING IN THE RAIN THE CAR HYDROPLANED ON ME ON 5 SEPARATE OCCASIONS. IT HAPPENED TO ME WHEN AT A MILD TURN AT FREE WAY SPEEDS AND SOMETIMES WHEN STRONG WINDS HIT THE VEHICLE. LOSS OF TRACTIONS IS FELT AND THE CAR WANDERS INTO A DIFFERENT LANE. BREAKING PERFORMANCE WAS AFFECTED AS WELL. THE STOCK TIRES THAT CAME WITH THE CAR PERFORM POORLY IN THE RAIN WHEN DRIVING AT FREEWAY SPEEDS. OVER ALL THE CAR IS GREAT AND THE TIRES SHOULD BE INSPECTED. I LEARNED THAT I WAS NOT THE ONLY ONE WHO EXPERIENCED THIS AND DECIDED TO CONTACT NHTSA.

Corrective Action:

WHEN DRIVING IN THE RAIN THE CAR HYDROPLANED ON ME ON 5 SEPARATE OCCASIONS. IT HAPPENED TO ME WHEN AT A MILD TURN AT FREE WAY SPEEDS AND SOMETIMES WHEN STRONG WINDS HIT THE VEHICLE. LOSS OF TRACTIONS IS FELT AND THE CAR WANDERS INTO A DIFFERENT LANE. BREAKING PERFORMANCE WAS AFFECTED AS WELL. THE STOCK TIRES THAT CAME WITH THE CAR PERFORM POORLY IN THE RAIN WHEN DRIVING AT FREEWAY SPEEDS. OVER ALL THE CAR IS GREAT AND THE TIRES SHOULD BE INSPECTED. I LEARNED THAT I WAS NOT THE ONLY ONE WHO EXPERIENCED THIS AND DECIDED TO CONTACT NHTSA.

Additional Notes:

WHEN DRIVING IN THE RAIN THE CAR HYDROPLANED ON ME ON 5 SEPARATE OCCASIONS. IT HAPPENED TO ME WHEN AT A MILD TURN AT FREE WAY SPEEDS AND SOMETIMES WHEN STRONG WINDS HIT THE VEHICLE. LOSS OF TRACTIONS IS FELT AND THE CAR WANDERS INTO A DIFFERENT LANE. BREAKING PERFORMANCE WAS AFFECTED AS WELL. THE STOCK TIRES THAT CAME WITH THE CAR PERFORM POORLY IN THE RAIN WHEN DRIVING AT FREEWAY SPEEDS. OVER ALL THE CAR IS GREAT AND THE TIRES SHOULD BE INSPECTED. I LEARNED THAT I WAS NOT THE ONLY ONE WHO EXPERIENCED THIS AND DECIDED TO CONTACT NHTSA.

Manufacturer: MITSUBISHI
Mfg Campaign: 11363127
Notice Date: Oct 7, 2020
Recall Date: Oct 7, 2020

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