Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-20-004
Recall Date: Jul 13, 2020
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-007
Recall Date: Sep 14, 2018
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-008
Recall Date: Sep 14, 2018
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2015-2017 Outlander, 2015-2016 Lancer and Outlander Sport, and 2015 Lancer Evolution vehicles. These vehicles may have defective relays that can result in an engine stall, reduced engine power or the engine overheating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-17-005
Recall Date: Sep 29, 2017
Consumer Complaints
74 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN DRIVING AND COMING TO A STOP THE VEHICLE JERKED AND I PRESSED ON THE BRAKES VEHICLE REAR ENDED VEHICLE INFRONT OF ME. SENSOR DID NOT GO OFF AND VEHICLE WAS AT FAULT
Corrective Action:
WHEN DRIVING AND COMING TO A STOP THE VEHICLE JERKED AND I PRESSED ON THE BRAKES VEHICLE REAR ENDED VEHICLE INFRONT OF ME. SENSOR DID NOT GO OFF AND VEHICLE WAS AT FAULT
Additional Notes:
WHEN DRIVING AND COMING TO A STOP THE VEHICLE JERKED AND I PRESSED ON THE BRAKES VEHICLE REAR ENDED VEHICLE INFRONT OF ME. SENSOR DID NOT GO OFF AND VEHICLE WAS AT FAULT
Mfg Campaign: 11280723
Recall Date: Nov 18, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
2017 MITSUBUSHI OUTLANDER. CONSUMER WRITES IN REGARDS TO ISSUES WITH DOOR. *LD THE CONSUMER STATED THE DRIVER'S SIDE DOOR LOCKS WERE INOPERABLE 75% OF THE TIME. *JS
Corrective Action:
2017 MITSUBUSHI OUTLANDER. CONSUMER WRITES IN REGARDS TO ISSUES WITH DOOR. *LD THE CONSUMER STATED THE DRIVER'S SIDE DOOR LOCKS WERE INOPERABLE 75% OF THE TIME. *JS
Additional Notes:
2017 MITSUBUSHI OUTLANDER. CONSUMER WRITES IN REGARDS TO ISSUES WITH DOOR. *LD THE CONSUMER STATED THE DRIVER'S SIDE DOOR LOCKS WERE INOPERABLE 75% OF THE TIME. *JS
Mfg Campaign: 11279030
Recall Date: Nov 13, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN
Corrective Action:
FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN
Additional Notes:
FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN
Mfg Campaign: 11278921
Recall Date: Nov 8, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN
Corrective Action:
FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN
Additional Notes:
FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN
Mfg Campaign: 11278921
Recall Date: Nov 8, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN
Corrective Action:
FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN
Additional Notes:
FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN
Mfg Campaign: 11278921
Recall Date: Nov 8, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR (BOUGHT IT MARCH OF 2018 WITH ONLY 12,046 MILES). SINCE I HAVE HAD THE VEHICLE, I HAVE HAD TO REPLACE THE HEADLIGHT BULB ON THE PASSENGER SIDE A TOTAL OF 4 TIMES AND A TOTAL OF 3 TIMES ON THE DRIVER SIDE (WHICH IS CURRENTLY BLOWN NOW, WHICH WILL MAKE A TOTAL OF 4 TIMES ONCE I REPLACE IT). ONCE I REPLACE THE BULB ONE SIDE, THE BULB GOES OUT ON THE OTHER SIDE ABOUT A WEEK LATER. A COUPLE OF TIMES I HAVE THOUGHT A BULB WOULD GO OUT, AND IT WOULD START WORKING AGAIN. I WAS ADVISED THAT MAYBE IT WAS CONDENSATION, BUT THERE IS NO CONDENSATION. ALSO, WHEN DRIVING, MY RADIO CONSOLE TURNS OFF AND RESTARTS AS IF I AM JUST STARTING THE VEHICLE UP. AROUND THE TIME THIS HAS HAPPENED, A HEADLIGHT BULB USUALLY BLOWS OUT. I HAVE CONTACTED MITSUBISHI, WHICH I WAS ADVISED THAT THIS IS THE FIRST TIME THAT THEY HEARD OF THIS AND THERE ARE NO RECALLS, BUT UNDER MY OWN RESEARCH, I HAVE FOUND MULTIPLE FORUMS WHERE OWNERS OF OUTLANDERS HAVE HAD THE SAME ISSUE WITH THEIR VEHICLES.
Corrective Action:
I HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR (BOUGHT IT MARCH OF 2018 WITH ONLY 12,046 MILES). SINCE I HAVE HAD THE VEHICLE, I HAVE HAD TO REPLACE THE HEADLIGHT BULB ON THE PASSENGER SIDE A TOTAL OF 4 TIMES AND A TOTAL OF 3 TIMES ON THE DRIVER SIDE (WHICH IS CURRENTLY BLOWN NOW, WHICH WILL MAKE A TOTAL OF 4 TIMES ONCE I REPLACE IT). ONCE I REPLACE THE BULB ONE SIDE, THE BULB GOES OUT ON THE OTHER SIDE ABOUT A WEEK LATER. A COUPLE OF TIMES I HAVE THOUGHT A BULB WOULD GO OUT, AND IT WOULD START WORKING AGAIN. I WAS ADVISED THAT MAYBE IT WAS CONDENSATION, BUT THERE IS NO CONDENSATION. ALSO, WHEN DRIVING, MY RADIO CONSOLE TURNS OFF AND RESTARTS AS IF I AM JUST STARTING THE VEHICLE UP. AROUND THE TIME THIS HAS HAPPENED, A HEADLIGHT BULB USUALLY BLOWS OUT. I HAVE CONTACTED MITSUBISHI, WHICH I WAS ADVISED THAT THIS IS THE FIRST TIME THAT THEY HEARD OF THIS AND THERE ARE NO RECALLS, BUT UNDER MY OWN RESEARCH, I HAVE FOUND MULTIPLE FORUMS WHERE OWNERS OF OUTLANDERS HAVE HAD THE SAME ISSUE WITH THEIR VEHICLES.
Additional Notes:
I HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR (BOUGHT IT MARCH OF 2018 WITH ONLY 12,046 MILES). SINCE I HAVE HAD THE VEHICLE, I HAVE HAD TO REPLACE THE HEADLIGHT BULB ON THE PASSENGER SIDE A TOTAL OF 4 TIMES AND A TOTAL OF 3 TIMES ON THE DRIVER SIDE (WHICH IS CURRENTLY BLOWN NOW, WHICH WILL MAKE A TOTAL OF 4 TIMES ONCE I REPLACE IT). ONCE I REPLACE THE BULB ONE SIDE, THE BULB GOES OUT ON THE OTHER SIDE ABOUT A WEEK LATER. A COUPLE OF TIMES I HAVE THOUGHT A BULB WOULD GO OUT, AND IT WOULD START WORKING AGAIN. I WAS ADVISED THAT MAYBE IT WAS CONDENSATION, BUT THERE IS NO CONDENSATION. ALSO, WHEN DRIVING, MY RADIO CONSOLE TURNS OFF AND RESTARTS AS IF I AM JUST STARTING THE VEHICLE UP. AROUND THE TIME THIS HAS HAPPENED, A HEADLIGHT BULB USUALLY BLOWS OUT. I HAVE CONTACTED MITSUBISHI, WHICH I WAS ADVISED THAT THIS IS THE FIRST TIME THAT THEY HEARD OF THIS AND THERE ARE NO RECALLS, BUT UNDER MY OWN RESEARCH, I HAVE FOUND MULTIPLE FORUMS WHERE OWNERS OF OUTLANDERS HAVE HAD THE SAME ISSUE WITH THEIR VEHICLES.
Mfg Campaign: 11229797
Recall Date: Jul 6, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR (BOUGHT IT MARCH OF 2018 WITH ONLY 12,046 MILES). SINCE I HAVE HAD THE VEHICLE, I HAVE HAD TO REPLACE THE HEADLIGHT BULB ON THE PASSENGER SIDE A TOTAL OF 4 TIMES AND A TOTAL OF 3 TIMES ON THE DRIVER SIDE (WHICH IS CURRENTLY BLOWN NOW, WHICH WILL MAKE A TOTAL OF 4 TIMES ONCE I REPLACE IT). ONCE I REPLACE THE BULB ONE SIDE, THE BULB GOES OUT ON THE OTHER SIDE ABOUT A WEEK LATER. A COUPLE OF TIMES I HAVE THOUGHT A BULB WOULD GO OUT, AND IT WOULD START WORKING AGAIN. I WAS ADVISED THAT MAYBE IT WAS CONDENSATION, BUT THERE IS NO CONDENSATION. ALSO, WHEN DRIVING, MY RADIO CONSOLE TURNS OFF AND RESTARTS AS IF I AM JUST STARTING THE VEHICLE UP. AROUND THE TIME THIS HAS HAPPENED, A HEADLIGHT BULB USUALLY BLOWS OUT. I HAVE CONTACTED MITSUBISHI, WHICH I WAS ADVISED THAT THIS IS THE FIRST TIME THAT THEY HEARD OF THIS AND THERE ARE NO RECALLS, BUT UNDER MY OWN RESEARCH, I HAVE FOUND MULTIPLE FORUMS WHERE OWNERS OF OUTLANDERS HAVE HAD THE SAME ISSUE WITH THEIR VEHICLES.
Corrective Action:
I HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR (BOUGHT IT MARCH OF 2018 WITH ONLY 12,046 MILES). SINCE I HAVE HAD THE VEHICLE, I HAVE HAD TO REPLACE THE HEADLIGHT BULB ON THE PASSENGER SIDE A TOTAL OF 4 TIMES AND A TOTAL OF 3 TIMES ON THE DRIVER SIDE (WHICH IS CURRENTLY BLOWN NOW, WHICH WILL MAKE A TOTAL OF 4 TIMES ONCE I REPLACE IT). ONCE I REPLACE THE BULB ONE SIDE, THE BULB GOES OUT ON THE OTHER SIDE ABOUT A WEEK LATER. A COUPLE OF TIMES I HAVE THOUGHT A BULB WOULD GO OUT, AND IT WOULD START WORKING AGAIN. I WAS ADVISED THAT MAYBE IT WAS CONDENSATION, BUT THERE IS NO CONDENSATION. ALSO, WHEN DRIVING, MY RADIO CONSOLE TURNS OFF AND RESTARTS AS IF I AM JUST STARTING THE VEHICLE UP. AROUND THE TIME THIS HAS HAPPENED, A HEADLIGHT BULB USUALLY BLOWS OUT. I HAVE CONTACTED MITSUBISHI, WHICH I WAS ADVISED THAT THIS IS THE FIRST TIME THAT THEY HEARD OF THIS AND THERE ARE NO RECALLS, BUT UNDER MY OWN RESEARCH, I HAVE FOUND MULTIPLE FORUMS WHERE OWNERS OF OUTLANDERS HAVE HAD THE SAME ISSUE WITH THEIR VEHICLES.
Additional Notes:
I HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR (BOUGHT IT MARCH OF 2018 WITH ONLY 12,046 MILES). SINCE I HAVE HAD THE VEHICLE, I HAVE HAD TO REPLACE THE HEADLIGHT BULB ON THE PASSENGER SIDE A TOTAL OF 4 TIMES AND A TOTAL OF 3 TIMES ON THE DRIVER SIDE (WHICH IS CURRENTLY BLOWN NOW, WHICH WILL MAKE A TOTAL OF 4 TIMES ONCE I REPLACE IT). ONCE I REPLACE THE BULB ONE SIDE, THE BULB GOES OUT ON THE OTHER SIDE ABOUT A WEEK LATER. A COUPLE OF TIMES I HAVE THOUGHT A BULB WOULD GO OUT, AND IT WOULD START WORKING AGAIN. I WAS ADVISED THAT MAYBE IT WAS CONDENSATION, BUT THERE IS NO CONDENSATION. ALSO, WHEN DRIVING, MY RADIO CONSOLE TURNS OFF AND RESTARTS AS IF I AM JUST STARTING THE VEHICLE UP. AROUND THE TIME THIS HAS HAPPENED, A HEADLIGHT BULB USUALLY BLOWS OUT. I HAVE CONTACTED MITSUBISHI, WHICH I WAS ADVISED THAT THIS IS THE FIRST TIME THAT THEY HEARD OF THIS AND THERE ARE NO RECALLS, BUT UNDER MY OWN RESEARCH, I HAVE FOUND MULTIPLE FORUMS WHERE OWNERS OF OUTLANDERS HAVE HAD THE SAME ISSUE WITH THEIR VEHICLES.
Mfg Campaign: 11229797
Recall Date: Jul 6, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE HEAR WHISTLE SOUND IN CAR WHEN WE ACCELERATE ABOVE 20 MILES SPEED.
Corrective Action:
WE HEAR WHISTLE SOUND IN CAR WHEN WE ACCELERATE ABOVE 20 MILES SPEED.
Additional Notes:
WE HEAR WHISTLE SOUND IN CAR WHEN WE ACCELERATE ABOVE 20 MILES SPEED.
Mfg Campaign: 11229435
Recall Date: Jul 4, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE AIR CONDITIONING VENT CONTROLS FAILED TO FUNCTION AND EXTREMELY HOT AIR WAS COMING OUT OF THE VENTS. BAKERSFIELD MITSUBISHI (661-398-9422, 4600 WIBLE RD, BAKERSFIELD, CA 93313) TEST DROVE THE VEHICLE AND REPLICATED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE AIR CONDITIONING VENT CONTROLS FAILED TO FUNCTION AND EXTREMELY HOT AIR WAS COMING OUT OF THE VENTS. BAKERSFIELD MITSUBISHI (661-398-9422, 4600 WIBLE RD, BAKERSFIELD, CA 93313) TEST DROVE THE VEHICLE AND REPLICATED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE AIR CONDITIONING VENT CONTROLS FAILED TO FUNCTION AND EXTREMELY HOT AIR WAS COMING OUT OF THE VENTS. BAKERSFIELD MITSUBISHI (661-398-9422, 4600 WIBLE RD, BAKERSFIELD, CA 93313) TEST DROVE THE VEHICLE AND REPLICATED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11219290
Recall Date: Jun 11, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I HAVE A 2017 MITSUBISHI OUTLANDER THAT HAS NEVER BEEN IN A WRECK OR ANYTHING PUT THE AIRBAG LIGHT COME ON AND I HAVE ALREADY TOOK IT TO THE DEALERSHIP AND THEY TIRED TO MAKE ME PAY FOR THE SERVICES IT IS ON ALL THE TIME WHEN YOU ARE DRIVING IT AND SOME TIMES THE BRAKES WILL NOT WORK RIGHT ESPECIALLY ON WET PAVEMENT
Corrective Action:
I HAVE A 2017 MITSUBISHI OUTLANDER THAT HAS NEVER BEEN IN A WRECK OR ANYTHING PUT THE AIRBAG LIGHT COME ON AND I HAVE ALREADY TOOK IT TO THE DEALERSHIP AND THEY TIRED TO MAKE ME PAY FOR THE SERVICES IT IS ON ALL THE TIME WHEN YOU ARE DRIVING IT AND SOME TIMES THE BRAKES WILL NOT WORK RIGHT ESPECIALLY ON WET PAVEMENT
Additional Notes:
I HAVE A 2017 MITSUBISHI OUTLANDER THAT HAS NEVER BEEN IN A WRECK OR ANYTHING PUT THE AIRBAG LIGHT COME ON AND I HAVE ALREADY TOOK IT TO THE DEALERSHIP AND THEY TIRED TO MAKE ME PAY FOR THE SERVICES IT IS ON ALL THE TIME WHEN YOU ARE DRIVING IT AND SOME TIMES THE BRAKES WILL NOT WORK RIGHT ESPECIALLY ON WET PAVEMENT
Mfg Campaign: 11207399
Recall Date: May 14, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE A 2017 MITSUBISHI OUTLANDER THAT HAS NEVER BEEN IN A WRECK OR ANYTHING PUT THE AIRBAG LIGHT COME ON AND I HAVE ALREADY TOOK IT TO THE DEALERSHIP AND THEY TIRED TO MAKE ME PAY FOR THE SERVICES IT IS ON ALL THE TIME WHEN YOU ARE DRIVING IT AND SOME TIMES THE BRAKES WILL NOT WORK RIGHT ESPECIALLY ON WET PAVEMENT
Corrective Action:
I HAVE A 2017 MITSUBISHI OUTLANDER THAT HAS NEVER BEEN IN A WRECK OR ANYTHING PUT THE AIRBAG LIGHT COME ON AND I HAVE ALREADY TOOK IT TO THE DEALERSHIP AND THEY TIRED TO MAKE ME PAY FOR THE SERVICES IT IS ON ALL THE TIME WHEN YOU ARE DRIVING IT AND SOME TIMES THE BRAKES WILL NOT WORK RIGHT ESPECIALLY ON WET PAVEMENT
Additional Notes:
I HAVE A 2017 MITSUBISHI OUTLANDER THAT HAS NEVER BEEN IN A WRECK OR ANYTHING PUT THE AIRBAG LIGHT COME ON AND I HAVE ALREADY TOOK IT TO THE DEALERSHIP AND THEY TIRED TO MAKE ME PAY FOR THE SERVICES IT IS ON ALL THE TIME WHEN YOU ARE DRIVING IT AND SOME TIMES THE BRAKES WILL NOT WORK RIGHT ESPECIALLY ON WET PAVEMENT
Mfg Campaign: 11207399
Recall Date: May 14, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I BOUGHT THE CAR NEW FROM THE DEALER WITH 6,000 MILES ON IT. JULY OF 2018 THE LEFT REAR CALIPER FAILED AND DAMAGED THE ROTOR. I BROUGHT THE CAR IN AND THE ROTOR, BRAKE PADS AND CALIPER WERE REPLACED. ON APRIL 15, 2019 I BROUGHT THE CAR IN TO DEALER SERVICE THIS TIME IT WAS THE RIGHT REAR CALIPER THAT FAILED AND DAMAGED THE ROTOR. THE DEALER THEN CHANGED THE RIGHT REAR CALIPER ROTOR AND BRAKE PADS. WHEN CHANGING THE PADS ON THE LEFT SIDE THEY FOUND THE LEFT SIDE NOW LEAKING. THE CAR WAS AT THE DEALER SERVICE FROM APRIL 15TH- MAY 3RD. THEY TOLD ME THE CALIPERS WERE ON BACK ORDER. WHAT IS GOING ON WITH THESE CALIPERS? SHOULD THERE BE A RECALL ON THESE DEFECTIVE CALIPERS? I AM VERY CONCERNED FOR MY FAMILY'S SAFETY. THESE PROBLEMS WERE NOTICED WHILE DRIVING THE CAR AND A GRINDING SOUND CAME FROM THE REAR OF THE CAR.
Corrective Action:
I BOUGHT THE CAR NEW FROM THE DEALER WITH 6,000 MILES ON IT. JULY OF 2018 THE LEFT REAR CALIPER FAILED AND DAMAGED THE ROTOR. I BROUGHT THE CAR IN AND THE ROTOR, BRAKE PADS AND CALIPER WERE REPLACED. ON APRIL 15, 2019 I BROUGHT THE CAR IN TO DEALER SERVICE THIS TIME IT WAS THE RIGHT REAR CALIPER THAT FAILED AND DAMAGED THE ROTOR. THE DEALER THEN CHANGED THE RIGHT REAR CALIPER ROTOR AND BRAKE PADS. WHEN CHANGING THE PADS ON THE LEFT SIDE THEY FOUND THE LEFT SIDE NOW LEAKING. THE CAR WAS AT THE DEALER SERVICE FROM APRIL 15TH- MAY 3RD. THEY TOLD ME THE CALIPERS WERE ON BACK ORDER. WHAT IS GOING ON WITH THESE CALIPERS? SHOULD THERE BE A RECALL ON THESE DEFECTIVE CALIPERS? I AM VERY CONCERNED FOR MY FAMILY'S SAFETY. THESE PROBLEMS WERE NOTICED WHILE DRIVING THE CAR AND A GRINDING SOUND CAME FROM THE REAR OF THE CAR.
Additional Notes:
I BOUGHT THE CAR NEW FROM THE DEALER WITH 6,000 MILES ON IT. JULY OF 2018 THE LEFT REAR CALIPER FAILED AND DAMAGED THE ROTOR. I BROUGHT THE CAR IN AND THE ROTOR, BRAKE PADS AND CALIPER WERE REPLACED. ON APRIL 15, 2019 I BROUGHT THE CAR IN TO DEALER SERVICE THIS TIME IT WAS THE RIGHT REAR CALIPER THAT FAILED AND DAMAGED THE ROTOR. THE DEALER THEN CHANGED THE RIGHT REAR CALIPER ROTOR AND BRAKE PADS. WHEN CHANGING THE PADS ON THE LEFT SIDE THEY FOUND THE LEFT SIDE NOW LEAKING. THE CAR WAS AT THE DEALER SERVICE FROM APRIL 15TH- MAY 3RD. THEY TOLD ME THE CALIPERS WERE ON BACK ORDER. WHAT IS GOING ON WITH THESE CALIPERS? SHOULD THERE BE A RECALL ON THESE DEFECTIVE CALIPERS? I AM VERY CONCERNED FOR MY FAMILY'S SAFETY. THESE PROBLEMS WERE NOTICED WHILE DRIVING THE CAR AND A GRINDING SOUND CAME FROM THE REAR OF THE CAR.
Mfg Campaign: 11206222
Recall Date: May 8, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SWERVED TO AVOID A DEER AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT RESTRAINED THE DRIVER TOO TIGHTLY. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY WAS NOTIFIED AND PLANNED TO TOW THE VEHICLE TO A FACILITY FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SWERVED TO AVOID A DEER AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT RESTRAINED THE DRIVER TOO TIGHTLY. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY WAS NOTIFIED AND PLANNED TO TOW THE VEHICLE TO A FACILITY FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SWERVED TO AVOID A DEER AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT RESTRAINED THE DRIVER TOO TIGHTLY. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY WAS NOTIFIED AND PLANNED TO TOW THE VEHICLE TO A FACILITY FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Mfg Campaign: 11204515
Recall Date: Apr 29, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SWERVED TO AVOID A DEER AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT RESTRAINED THE DRIVER TOO TIGHTLY. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY WAS NOTIFIED AND PLANNED TO TOW THE VEHICLE TO A FACILITY FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SWERVED TO AVOID A DEER AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT RESTRAINED THE DRIVER TOO TIGHTLY. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY WAS NOTIFIED AND PLANNED TO TOW THE VEHICLE TO A FACILITY FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SWERVED TO AVOID A DEER AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT RESTRAINED THE DRIVER TOO TIGHTLY. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY WAS NOTIFIED AND PLANNED TO TOW THE VEHICLE TO A FACILITY FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Mfg Campaign: 11204515
Recall Date: Apr 29, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE FIRST PRESENTED WITH THE CHECK ENGINE SOON LIGHT ILLUMINATING. THIS HAPPENED SIMULTANEOUSLY WITH THE ENGINE LOSING SPEED. THE CAR DECREASED BY TEN MPH WHILE I WAS DRIVING ON A MAJOR HIGHWAY. WITH THE FOOT PUSHING DOWN ON THE GAS PEDAL NO ACCELERATION WAS ABOUT TO OCCUR FOR SEVERAL SECONDS. THE VEHICLE THEN RETURNED CONTROL BACK TO ME AND I WAS ABLE TO REGAIN HIGHWAY SPEEDS. I HAVE TAKEN TO THE LOCAL MITSUBISHI DEALER BEGINNING AS FAR BACK AS SEPT OF 2018 THIS CAR FIVE TIMES FULLY UNDER WARRANTY. FIVE TIMES THEY RETURNED THE CAR ASSURING ME THE PROBLEM WAS RESOLVED. I HAVE RECALL SR-17-005 OF CERTAIN OUTLANDERS AND LANCERS THAT I LOCATED ONLINE. UNDER THE NHTSA WEBSITE MY VIN IS NOT UNDER RECALL, HOWEVER THE RELAY IS WHAT THEY TOLD ME WAS WRONG AND REPAIRED. THE EXPERIENCES AND DESCRIPTION OF SYMPTOMS MATCH RECALL ACCORDINGLY. THE CHECK ENGINE LIGHT ILLUMINATED AGAIN YESTERDAY 04/22/19 AND I WILL AGAIN BE RETURNING TO THE DEALERSHIP. NOW THOUGH I HAVE LOST MY CONFIDENCE IN THEIR ABILITY TO RECTIFY THE PROBLEM.
Corrective Action:
VEHICLE FIRST PRESENTED WITH THE CHECK ENGINE SOON LIGHT ILLUMINATING. THIS HAPPENED SIMULTANEOUSLY WITH THE ENGINE LOSING SPEED. THE CAR DECREASED BY TEN MPH WHILE I WAS DRIVING ON A MAJOR HIGHWAY. WITH THE FOOT PUSHING DOWN ON THE GAS PEDAL NO ACCELERATION WAS ABOUT TO OCCUR FOR SEVERAL SECONDS. THE VEHICLE THEN RETURNED CONTROL BACK TO ME AND I WAS ABLE TO REGAIN HIGHWAY SPEEDS. I HAVE TAKEN TO THE LOCAL MITSUBISHI DEALER BEGINNING AS FAR BACK AS SEPT OF 2018 THIS CAR FIVE TIMES FULLY UNDER WARRANTY. FIVE TIMES THEY RETURNED THE CAR ASSURING ME THE PROBLEM WAS RESOLVED. I HAVE RECALL SR-17-005 OF CERTAIN OUTLANDERS AND LANCERS THAT I LOCATED ONLINE. UNDER THE NHTSA WEBSITE MY VIN IS NOT UNDER RECALL, HOWEVER THE RELAY IS WHAT THEY TOLD ME WAS WRONG AND REPAIRED. THE EXPERIENCES AND DESCRIPTION OF SYMPTOMS MATCH RECALL ACCORDINGLY. THE CHECK ENGINE LIGHT ILLUMINATED AGAIN YESTERDAY 04/22/19 AND I WILL AGAIN BE RETURNING TO THE DEALERSHIP. NOW THOUGH I HAVE LOST MY CONFIDENCE IN THEIR ABILITY TO RECTIFY THE PROBLEM.
Additional Notes:
VEHICLE FIRST PRESENTED WITH THE CHECK ENGINE SOON LIGHT ILLUMINATING. THIS HAPPENED SIMULTANEOUSLY WITH THE ENGINE LOSING SPEED. THE CAR DECREASED BY TEN MPH WHILE I WAS DRIVING ON A MAJOR HIGHWAY. WITH THE FOOT PUSHING DOWN ON THE GAS PEDAL NO ACCELERATION WAS ABOUT TO OCCUR FOR SEVERAL SECONDS. THE VEHICLE THEN RETURNED CONTROL BACK TO ME AND I WAS ABLE TO REGAIN HIGHWAY SPEEDS. I HAVE TAKEN TO THE LOCAL MITSUBISHI DEALER BEGINNING AS FAR BACK AS SEPT OF 2018 THIS CAR FIVE TIMES FULLY UNDER WARRANTY. FIVE TIMES THEY RETURNED THE CAR ASSURING ME THE PROBLEM WAS RESOLVED. I HAVE RECALL SR-17-005 OF CERTAIN OUTLANDERS AND LANCERS THAT I LOCATED ONLINE. UNDER THE NHTSA WEBSITE MY VIN IS NOT UNDER RECALL, HOWEVER THE RELAY IS WHAT THEY TOLD ME WAS WRONG AND REPAIRED. THE EXPERIENCES AND DESCRIPTION OF SYMPTOMS MATCH RECALL ACCORDINGLY. THE CHECK ENGINE LIGHT ILLUMINATED AGAIN YESTERDAY 04/22/19 AND I WILL AGAIN BE RETURNING TO THE DEALERSHIP. NOW THOUGH I HAVE LOST MY CONFIDENCE IN THEIR ABILITY TO RECTIFY THE PROBLEM.
Mfg Campaign: 11202787
Recall Date: Apr 22, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 MITSUBISHI OUTLANDER. WHILE THE CONTACT WAS MERGING INTO TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO GMC MOSSES (5200 ROUTE 60 EAST, HUNTINGTON, WV, 877-332-3584). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE AGENCY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE FAILURE MILEAGE WAS 21,000.
Corrective Action:
TL* THE CONTACT OWNED A 2017 MITSUBISHI OUTLANDER. WHILE THE CONTACT WAS MERGING INTO TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO GMC MOSSES (5200 ROUTE 60 EAST, HUNTINGTON, WV, 877-332-3584). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE AGENCY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE FAILURE MILEAGE WAS 21,000.
Additional Notes:
TL* THE CONTACT OWNED A 2017 MITSUBISHI OUTLANDER. WHILE THE CONTACT WAS MERGING INTO TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO GMC MOSSES (5200 ROUTE 60 EAST, HUNTINGTON, WV, 877-332-3584). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE AGENCY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE FAILURE MILEAGE WAS 21,000.
Mfg Campaign: 11176172
Recall Date: Feb 11, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNED A 2017 MITSUBISHI OUTLANDER. WHILE THE CONTACT WAS MERGING INTO TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO GMC MOSSES (5200 ROUTE 60 EAST, HUNTINGTON, WV, 877-332-3584). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE AGENCY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE FAILURE MILEAGE WAS 21,000.
Corrective Action:
TL* THE CONTACT OWNED A 2017 MITSUBISHI OUTLANDER. WHILE THE CONTACT WAS MERGING INTO TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO GMC MOSSES (5200 ROUTE 60 EAST, HUNTINGTON, WV, 877-332-3584). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE AGENCY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE FAILURE MILEAGE WAS 21,000.
Additional Notes:
TL* THE CONTACT OWNED A 2017 MITSUBISHI OUTLANDER. WHILE THE CONTACT WAS MERGING INTO TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO GMC MOSSES (5200 ROUTE 60 EAST, HUNTINGTON, WV, 877-332-3584). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE AGENCY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE FAILURE MILEAGE WAS 21,000.
Mfg Campaign: 11176172
Recall Date: Feb 11, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
FROM TIME TO TIME THE BRAKES DON'T WANT TO WORK RIGHT IF YOU HAVE TO PRESS THEM KINDA HARD THEY JUST MAKE YOU KEEP GOING LIKE YOU ARE SLIDING
Corrective Action:
FROM TIME TO TIME THE BRAKES DON'T WANT TO WORK RIGHT IF YOU HAVE TO PRESS THEM KINDA HARD THEY JUST MAKE YOU KEEP GOING LIKE YOU ARE SLIDING
Additional Notes:
FROM TIME TO TIME THE BRAKES DON'T WANT TO WORK RIGHT IF YOU HAVE TO PRESS THEM KINDA HARD THEY JUST MAKE YOU KEEP GOING LIKE YOU ARE SLIDING
Mfg Campaign: 11130958
Recall Date: Sep 24, 2018
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DRIVE ABOVE 5 MPH. THE VEHICLE WAS TOWED TO MARK'S CASA CHRYSLER JEEP (LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400), BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,727.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DRIVE ABOVE 5 MPH. THE VEHICLE WAS TOWED TO MARK'S CASA CHRYSLER JEEP (LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400), BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,727.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DRIVE ABOVE 5 MPH. THE VEHICLE WAS TOWED TO MARK'S CASA CHRYSLER JEEP (LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400), BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,727.
Mfg Campaign: 11128409
Recall Date: Sep 10, 2018
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DRIVE ABOVE 5 MPH. THE VEHICLE WAS TOWED TO MARK'S CASA CHRYSLER JEEP (LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400), BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,727.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DRIVE ABOVE 5 MPH. THE VEHICLE WAS TOWED TO MARK'S CASA CHRYSLER JEEP (LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400), BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,727.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DRIVE ABOVE 5 MPH. THE VEHICLE WAS TOWED TO MARK'S CASA CHRYSLER JEEP (LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400), BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,727.
Mfg Campaign: 11128409
Recall Date: Sep 10, 2018
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