Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2016 Outlander and Outlander Sport vehicles. The rust prevention coating on the rear brake operating shafts could have been peeled off during the assembly process. As a result, water entering the rear brake caliper boot may cause the parking brake operating shafts to corrode and possibly bind.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-20-005
Recall Date: Nov 30, 2020
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-20-004
Recall Date: Jul 13, 2020
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2016 Outlander and 2013-2016 Outlander Sport vehicles. Water may enter the rear brake calipers causing the parking brake actuator shafts to corrode and possibly bind.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-002
Recall Date: Jan 26, 2018
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2015-2017 Outlander, 2015-2016 Lancer and Outlander Sport, and 2015 Lancer Evolution vehicles. These vehicles may have defective relays that can result in an engine stall, reduced engine power or the engine overheating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-17-005
Recall Date: Sep 29, 2017
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2016 Outlander and Outlander Sport vehicles. The inside door latch mechanisms may not latch securely in high temperatures, allowing the doors to open while vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-17-002
Recall Date: Apr 6, 2017
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2015-2016 Outlander Sport vehicles and 2016 Outlander and Lancer vehicles. The affected vehicles are equipped with a constant velocity transmission (CVT) that, in certain driving conditions, may cause a delay in the vehicle accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-16-006
Recall Date: Jul 28, 2016
Consumer Complaints
196 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR THROTTLES WHEN ACCELERATING FROM SLOW SPEEDS. THERE HAS BEEN 6 RECALLS ON THE CAR WHICH SUCH AN UNFORTUNATE THING . I AM GETTING A DENIAL FROM NORTHSTAR MITSUBISHI THAT THIS WAS A RECALL ISSUE
Corrective Action:
THE CAR THROTTLES WHEN ACCELERATING FROM SLOW SPEEDS. THERE HAS BEEN 6 RECALLS ON THE CAR WHICH SUCH AN UNFORTUNATE THING . I AM GETTING A DENIAL FROM NORTHSTAR MITSUBISHI THAT THIS WAS A RECALL ISSUE
Additional Notes:
THE CAR THROTTLES WHEN ACCELERATING FROM SLOW SPEEDS. THERE HAS BEEN 6 RECALLS ON THE CAR WHICH SUCH AN UNFORTUNATE THING . I AM GETTING A DENIAL FROM NORTHSTAR MITSUBISHI THAT THIS WAS A RECALL ISSUE
Mfg Campaign: 11267376
Recall Date: Oct 9, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DRIVE 2016 MITSUBISHI OUTLANDER SPORT. OCT 2018 STARTED EXPERIENCING PROBLEMS WITH THE FUEL GAUGE SENDER BEHAVING ERRATICALLY. FILL WITH GAS AND MAY SHOW FULL TANK OR 3/4 TANK, WITHIN LESS THAN MILE THE MILES UNTLL NEXT FILL WILL JUMP UP. WHILE DRIVING IT WILL JUMP ALL OVER THE PLACE - IN LESS THAN BLOCK IT WENT FROM 390 TO 440. HAS BEEN AS HIGH AS 460. THE LAST TIME I TOOK IT IN I WENT OVER 300 MILES WITH THE FUEL GAUGE SHOWING 3/4 FULL. HAS A 16 GALLON TANK SO ON 4 GALLONS I WOULD HAVE AVERAGED ABOUT 75 MILES TO THE GALLON. HAVE INCLUDED CHART OF ONE FILL UP SHOWING THE MILEAGE AND WHAT THE FUEL GAUGE SHOWS FOR MILES TO NEXT FILL. HAVE ALSO INCLUDED SOME PICTURES TO SHOW DIFFERENCES. SOME INSTANCES I PARK THE CAR AND IT WILL SHOW THE MILES TO FILL AND WHEN I START IT AGAIN THAT WILL HAVE RISEN BY 10'S OR DROPPED BY 10'S. DRIVE 7 MILES ONE WAY TO WORK AND IT HAS GIVEN AS MANY ARE 6 DIFFERENT READINGS DURING THE DRIVE. HAS BEEN ONE YEAR AND STILL NO FIX AND AM AFRAID OF WHAT WILL HAPPEN NEXT. THIS HAPPENS AT ALL DIFFERENT TIMES - DRIVING ON HIGHWAY, CITY STREETS, TURNING, STRAIGHT. NO CONSISTENCY, JUST HAPPENS. HAVE TAKEN IT TO THE DEALER SEVERAL TIMES - THEY KEPT IT TWICE FOR A WEEK EACH TIME - AND THEY SAY THERE IS NOTHING WRONG. ALSO CALLED MITSUBISHI AND THEY SAY DEALER CONTACTED THEM AND THERE IS NOTHING WRONG WITH THE VEHICLE. AT WITS END ON WHAT TO DO WITH IT. ANY HELP??? VEHICLE HAD JUST OVER 20,000 MILES WHEN BEGAN - CURRENTLY HAVE JUST OVER 24,000. THANK YOU
Corrective Action:
DRIVE 2016 MITSUBISHI OUTLANDER SPORT. OCT 2018 STARTED EXPERIENCING PROBLEMS WITH THE FUEL GAUGE SENDER BEHAVING ERRATICALLY. FILL WITH GAS AND MAY SHOW FULL TANK OR 3/4 TANK, WITHIN LESS THAN MILE THE MILES UNTLL NEXT FILL WILL JUMP UP. WHILE DRIVING IT WILL JUMP ALL OVER THE PLACE - IN LESS THAN BLOCK IT WENT FROM 390 TO 440. HAS BEEN AS HIGH AS 460. THE LAST TIME I TOOK IT IN I WENT OVER 300 MILES WITH THE FUEL GAUGE SHOWING 3/4 FULL. HAS A 16 GALLON TANK SO ON 4 GALLONS I WOULD HAVE AVERAGED ABOUT 75 MILES TO THE GALLON. HAVE INCLUDED CHART OF ONE FILL UP SHOWING THE MILEAGE AND WHAT THE FUEL GAUGE SHOWS FOR MILES TO NEXT FILL. HAVE ALSO INCLUDED SOME PICTURES TO SHOW DIFFERENCES. SOME INSTANCES I PARK THE CAR AND IT WILL SHOW THE MILES TO FILL AND WHEN I START IT AGAIN THAT WILL HAVE RISEN BY 10'S OR DROPPED BY 10'S. DRIVE 7 MILES ONE WAY TO WORK AND IT HAS GIVEN AS MANY ARE 6 DIFFERENT READINGS DURING THE DRIVE. HAS BEEN ONE YEAR AND STILL NO FIX AND AM AFRAID OF WHAT WILL HAPPEN NEXT. THIS HAPPENS AT ALL DIFFERENT TIMES - DRIVING ON HIGHWAY, CITY STREETS, TURNING, STRAIGHT. NO CONSISTENCY, JUST HAPPENS. HAVE TAKEN IT TO THE DEALER SEVERAL TIMES - THEY KEPT IT TWICE FOR A WEEK EACH TIME - AND THEY SAY THERE IS NOTHING WRONG. ALSO CALLED MITSUBISHI AND THEY SAY DEALER CONTACTED THEM AND THERE IS NOTHING WRONG WITH THE VEHICLE. AT WITS END ON WHAT TO DO WITH IT. ANY HELP??? VEHICLE HAD JUST OVER 20,000 MILES WHEN BEGAN - CURRENTLY HAVE JUST OVER 24,000. THANK YOU
Additional Notes:
DRIVE 2016 MITSUBISHI OUTLANDER SPORT. OCT 2018 STARTED EXPERIENCING PROBLEMS WITH THE FUEL GAUGE SENDER BEHAVING ERRATICALLY. FILL WITH GAS AND MAY SHOW FULL TANK OR 3/4 TANK, WITHIN LESS THAN MILE THE MILES UNTLL NEXT FILL WILL JUMP UP. WHILE DRIVING IT WILL JUMP ALL OVER THE PLACE - IN LESS THAN BLOCK IT WENT FROM 390 TO 440. HAS BEEN AS HIGH AS 460. THE LAST TIME I TOOK IT IN I WENT OVER 300 MILES WITH THE FUEL GAUGE SHOWING 3/4 FULL. HAS A 16 GALLON TANK SO ON 4 GALLONS I WOULD HAVE AVERAGED ABOUT 75 MILES TO THE GALLON. HAVE INCLUDED CHART OF ONE FILL UP SHOWING THE MILEAGE AND WHAT THE FUEL GAUGE SHOWS FOR MILES TO NEXT FILL. HAVE ALSO INCLUDED SOME PICTURES TO SHOW DIFFERENCES. SOME INSTANCES I PARK THE CAR AND IT WILL SHOW THE MILES TO FILL AND WHEN I START IT AGAIN THAT WILL HAVE RISEN BY 10'S OR DROPPED BY 10'S. DRIVE 7 MILES ONE WAY TO WORK AND IT HAS GIVEN AS MANY ARE 6 DIFFERENT READINGS DURING THE DRIVE. HAS BEEN ONE YEAR AND STILL NO FIX AND AM AFRAID OF WHAT WILL HAPPEN NEXT. THIS HAPPENS AT ALL DIFFERENT TIMES - DRIVING ON HIGHWAY, CITY STREETS, TURNING, STRAIGHT. NO CONSISTENCY, JUST HAPPENS. HAVE TAKEN IT TO THE DEALER SEVERAL TIMES - THEY KEPT IT TWICE FOR A WEEK EACH TIME - AND THEY SAY THERE IS NOTHING WRONG. ALSO CALLED MITSUBISHI AND THEY SAY DEALER CONTACTED THEM AND THERE IS NOTHING WRONG WITH THE VEHICLE. AT WITS END ON WHAT TO DO WITH IT. ANY HELP??? VEHICLE HAD JUST OVER 20,000 MILES WHEN BEGAN - CURRENTLY HAVE JUST OVER 24,000. THANK YOU
Mfg Campaign: 11266118
Recall Date: Oct 4, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A 2016 MITSUBISHI OUTANDER 2WD. I NOTICED AS I'M DRIVING THE RPM NEEDLE IS JUMPING UP AND DOWN. ALSO I'M LOSING POWER AS I'M DRIVING. SOMETIMES THE RPM GOES ALL THE WAY TO 4 BEFORE IT SHIFTS. I ALMOST GOT HIT IN THE BACK BECAUSE IT LOST SPEED WHILE GOING ABOUT 60MPH AND THEN IT DROP SPEED. I DID SOME RESEARCH AND FOUND OUT ABOUT THE RECALL BUT FOR SOME REASON THEIRS NO RECALL BASED ON MY VIN#. I DON'T UNDERSTAND WHY. ITS ONLY 36,000 MILES
Corrective Action:
I HAVE A 2016 MITSUBISHI OUTANDER 2WD. I NOTICED AS I'M DRIVING THE RPM NEEDLE IS JUMPING UP AND DOWN. ALSO I'M LOSING POWER AS I'M DRIVING. SOMETIMES THE RPM GOES ALL THE WAY TO 4 BEFORE IT SHIFTS. I ALMOST GOT HIT IN THE BACK BECAUSE IT LOST SPEED WHILE GOING ABOUT 60MPH AND THEN IT DROP SPEED. I DID SOME RESEARCH AND FOUND OUT ABOUT THE RECALL BUT FOR SOME REASON THEIRS NO RECALL BASED ON MY VIN#. I DON'T UNDERSTAND WHY. ITS ONLY 36,000 MILES
Additional Notes:
I HAVE A 2016 MITSUBISHI OUTANDER 2WD. I NOTICED AS I'M DRIVING THE RPM NEEDLE IS JUMPING UP AND DOWN. ALSO I'M LOSING POWER AS I'M DRIVING. SOMETIMES THE RPM GOES ALL THE WAY TO 4 BEFORE IT SHIFTS. I ALMOST GOT HIT IN THE BACK BECAUSE IT LOST SPEED WHILE GOING ABOUT 60MPH AND THEN IT DROP SPEED. I DID SOME RESEARCH AND FOUND OUT ABOUT THE RECALL BUT FOR SOME REASON THEIRS NO RECALL BASED ON MY VIN#. I DON'T UNDERSTAND WHY. ITS ONLY 36,000 MILES
Mfg Campaign: 11265994
Recall Date: Oct 3, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I HAVE A 2016 MITSUBISHI OUTANDER 2WD. I NOTICED AS I'M DRIVING THE RPM NEEDLE IS JUMPING UP AND DOWN. ALSO I'M LOSING POWER AS I'M DRIVING. SOMETIMES THE RPM GOES ALL THE WAY TO 4 BEFORE IT SHIFTS. I ALMOST GOT HIT IN THE BACK BECAUSE IT LOST SPEED WHILE GOING ABOUT 60MPH AND THEN IT DROP SPEED. I DID SOME RESEARCH AND FOUND OUT ABOUT THE RECALL BUT FOR SOME REASON THEIRS NO RECALL BASED ON MY VIN#. I DON'T UNDERSTAND WHY. ITS ONLY 36,000 MILES
Corrective Action:
I HAVE A 2016 MITSUBISHI OUTANDER 2WD. I NOTICED AS I'M DRIVING THE RPM NEEDLE IS JUMPING UP AND DOWN. ALSO I'M LOSING POWER AS I'M DRIVING. SOMETIMES THE RPM GOES ALL THE WAY TO 4 BEFORE IT SHIFTS. I ALMOST GOT HIT IN THE BACK BECAUSE IT LOST SPEED WHILE GOING ABOUT 60MPH AND THEN IT DROP SPEED. I DID SOME RESEARCH AND FOUND OUT ABOUT THE RECALL BUT FOR SOME REASON THEIRS NO RECALL BASED ON MY VIN#. I DON'T UNDERSTAND WHY. ITS ONLY 36,000 MILES
Additional Notes:
I HAVE A 2016 MITSUBISHI OUTANDER 2WD. I NOTICED AS I'M DRIVING THE RPM NEEDLE IS JUMPING UP AND DOWN. ALSO I'M LOSING POWER AS I'M DRIVING. SOMETIMES THE RPM GOES ALL THE WAY TO 4 BEFORE IT SHIFTS. I ALMOST GOT HIT IN THE BACK BECAUSE IT LOST SPEED WHILE GOING ABOUT 60MPH AND THEN IT DROP SPEED. I DID SOME RESEARCH AND FOUND OUT ABOUT THE RECALL BUT FOR SOME REASON THEIRS NO RECALL BASED ON MY VIN#. I DON'T UNDERSTAND WHY. ITS ONLY 36,000 MILES
Mfg Campaign: 11265994
Recall Date: Oct 3, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TAIL GATE LIFTERS NOT WORKING. WILL NOT HOLD UP TAIL GATE.
Corrective Action:
TAIL GATE LIFTERS NOT WORKING. WILL NOT HOLD UP TAIL GATE.
Additional Notes:
TAIL GATE LIFTERS NOT WORKING. WILL NOT HOLD UP TAIL GATE.
Mfg Campaign: 11255456
Recall Date: Sep 14, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I WENT INTO MY DEALERSHIP FOR AN OIL CHANGE SATURDAY 9/7/19 AND AFTER I LEFT WITHIN A FEW HOURS A "TRANSMISSION SERVICE REQUIRED" ALERT CAME ON THE CAR BEGINS TO STUTTER AS I ACCELERATE AT A CERTAIN LEVEL AND THEN LATER THE ENGINE LIGHT. I COULD NOT GO BACK THE SAME DAY BECAUSE THEY HAD CLOSED.SUNDAY I HAD MY NEIGHBORHOOD MECHANIC RUN THE SCANNER ON THE CAR AND THE CODE ABOUT A TRANSMISSION PRESSURE SWITCH SENSOR WAS READING. MONDAY MORNING I CALL THEM AS SOON AS THE SERVICE CENTER OPENS AND THEY TELL ME TO BRING IT IN. WHEN I BRING IT IN, I WAIT ABOUT AN HOUR OR SO AND THEY COME TELL ME I NEED A NEW TRANSMISSION, WE HAVE ORDERED THE PART THAT WILL COME IN ON WEDNESDAY. I LEAVE TO GO BACK TO WORK WHICH WAS ABOUT 40 MILES AWAY FROM THE DEALERSHIP AND THE CAR COMPLETELY STALLS AS IM MAKING A U-TURN TO MY JOB'S PARKING LOT.
Corrective Action:
I WENT INTO MY DEALERSHIP FOR AN OIL CHANGE SATURDAY 9/7/19 AND AFTER I LEFT WITHIN A FEW HOURS A "TRANSMISSION SERVICE REQUIRED" ALERT CAME ON THE CAR BEGINS TO STUTTER AS I ACCELERATE AT A CERTAIN LEVEL AND THEN LATER THE ENGINE LIGHT. I COULD NOT GO BACK THE SAME DAY BECAUSE THEY HAD CLOSED.SUNDAY I HAD MY NEIGHBORHOOD MECHANIC RUN THE SCANNER ON THE CAR AND THE CODE ABOUT A TRANSMISSION PRESSURE SWITCH SENSOR WAS READING. MONDAY MORNING I CALL THEM AS SOON AS THE SERVICE CENTER OPENS AND THEY TELL ME TO BRING IT IN. WHEN I BRING IT IN, I WAIT ABOUT AN HOUR OR SO AND THEY COME TELL ME I NEED A NEW TRANSMISSION, WE HAVE ORDERED THE PART THAT WILL COME IN ON WEDNESDAY. I LEAVE TO GO BACK TO WORK WHICH WAS ABOUT 40 MILES AWAY FROM THE DEALERSHIP AND THE CAR COMPLETELY STALLS AS IM MAKING A U-TURN TO MY JOB'S PARKING LOT.
Additional Notes:
I WENT INTO MY DEALERSHIP FOR AN OIL CHANGE SATURDAY 9/7/19 AND AFTER I LEFT WITHIN A FEW HOURS A "TRANSMISSION SERVICE REQUIRED" ALERT CAME ON THE CAR BEGINS TO STUTTER AS I ACCELERATE AT A CERTAIN LEVEL AND THEN LATER THE ENGINE LIGHT. I COULD NOT GO BACK THE SAME DAY BECAUSE THEY HAD CLOSED.SUNDAY I HAD MY NEIGHBORHOOD MECHANIC RUN THE SCANNER ON THE CAR AND THE CODE ABOUT A TRANSMISSION PRESSURE SWITCH SENSOR WAS READING. MONDAY MORNING I CALL THEM AS SOON AS THE SERVICE CENTER OPENS AND THEY TELL ME TO BRING IT IN. WHEN I BRING IT IN, I WAIT ABOUT AN HOUR OR SO AND THEY COME TELL ME I NEED A NEW TRANSMISSION, WE HAVE ORDERED THE PART THAT WILL COME IN ON WEDNESDAY. I LEAVE TO GO BACK TO WORK WHICH WAS ABOUT 40 MILES AWAY FROM THE DEALERSHIP AND THE CAR COMPLETELY STALLS AS IM MAKING A U-TURN TO MY JOB'S PARKING LOT.
Mfg Campaign: 11254709
Recall Date: Sep 11, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF THE MAINTENANCE SCHEDULE. THE CAR IS STILL HESITATING AT VARIOUS TEMPERATURES. I NEED THIS FIXED!! AND I WOULD LIKE AN APOLOGY FROM THE FACTORY TRAINED SERVICE TECHNICIAN THAT DID NOT LISTEN TO MY COMPLAINT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
Corrective Action:
MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF THE MAINTENANCE SCHEDULE. THE CAR IS STILL HESITATING AT VARIOUS TEMPERATURES. I NEED THIS FIXED!! AND I WOULD LIKE AN APOLOGY FROM THE FACTORY TRAINED SERVICE TECHNICIAN THAT DID NOT LISTEN TO MY COMPLAINT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
Additional Notes:
MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF THE MAINTENANCE SCHEDULE. THE CAR IS STILL HESITATING AT VARIOUS TEMPERATURES. I NEED THIS FIXED!! AND I WOULD LIKE AN APOLOGY FROM THE FACTORY TRAINED SERVICE TECHNICIAN THAT DID NOT LISTEN TO MY COMPLAINT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
Mfg Campaign: 11234515
Recall Date: Jul 24, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF THE MAINTENANCE SCHEDULE. THE CAR IS STILL HESITATING AT VARIOUS TEMPERATURES. I NEED THIS FIXED!! AND I WOULD LIKE AN APOLOGY FROM THE FACTORY TRAINED SERVICE TECHNICIAN THAT DID NOT LISTEN TO MY COMPLAINT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
Corrective Action:
MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF THE MAINTENANCE SCHEDULE. THE CAR IS STILL HESITATING AT VARIOUS TEMPERATURES. I NEED THIS FIXED!! AND I WOULD LIKE AN APOLOGY FROM THE FACTORY TRAINED SERVICE TECHNICIAN THAT DID NOT LISTEN TO MY COMPLAINT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
Additional Notes:
MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF THE MAINTENANCE SCHEDULE. THE CAR IS STILL HESITATING AT VARIOUS TEMPERATURES. I NEED THIS FIXED!! AND I WOULD LIKE AN APOLOGY FROM THE FACTORY TRAINED SERVICE TECHNICIAN THAT DID NOT LISTEN TO MY COMPLAINT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
Mfg Campaign: 11234515
Recall Date: Jul 24, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF THE MAINTENANCE SCHEDULE. THE CAR IS STILL HESITATING AT VARIOUS TEMPERATURES. I NEED THIS FIXED!! AND I WOULD LIKE AN APOLOGY FROM THE FACTORY TRAINED SERVICE TECHNICIAN THAT DID NOT LISTEN TO MY COMPLAINT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
Corrective Action:
MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF THE MAINTENANCE SCHEDULE. THE CAR IS STILL HESITATING AT VARIOUS TEMPERATURES. I NEED THIS FIXED!! AND I WOULD LIKE AN APOLOGY FROM THE FACTORY TRAINED SERVICE TECHNICIAN THAT DID NOT LISTEN TO MY COMPLAINT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
Additional Notes:
MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF THE MAINTENANCE SCHEDULE. THE CAR IS STILL HESITATING AT VARIOUS TEMPERATURES. I NEED THIS FIXED!! AND I WOULD LIKE AN APOLOGY FROM THE FACTORY TRAINED SERVICE TECHNICIAN THAT DID NOT LISTEN TO MY COMPLAINT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
Mfg Campaign: 11234515
Recall Date: Jul 24, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, HE HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD BEFORE THE ENGINE SHUT OFF. THE CONTACT WAITED A COUPLE OF MINUTES BEFORE RESTARTING THE VEHICLE AND THEN DROVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN). THE CONTACT CALLED MARK MITSUBISHI PHOENIX (LOCATED AT 1901 E BELL RD, PHOENIX, AZ 85022, (602) 888-2840) AND AN APPOINTMENT WAS SCHEDULED FOR JULY 20, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, HE HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD BEFORE THE ENGINE SHUT OFF. THE CONTACT WAITED A COUPLE OF MINUTES BEFORE RESTARTING THE VEHICLE AND THEN DROVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN). THE CONTACT CALLED MARK MITSUBISHI PHOENIX (LOCATED AT 1901 E BELL RD, PHOENIX, AZ 85022, (602) 888-2840) AND AN APPOINTMENT WAS SCHEDULED FOR JULY 20, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, HE HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD BEFORE THE ENGINE SHUT OFF. THE CONTACT WAITED A COUPLE OF MINUTES BEFORE RESTARTING THE VEHICLE AND THEN DROVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN). THE CONTACT CALLED MARK MITSUBISHI PHOENIX (LOCATED AT 1901 E BELL RD, PHOENIX, AZ 85022, (602) 888-2840) AND AN APPOINTMENT WAS SCHEDULED FOR JULY 20, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
Mfg Campaign: 11233414
Recall Date: Jul 19, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHEN DRIVING AN UNKNOWN SPEED, THE ACCELERATOR PEDAL FAILED TO RELEASE. THE CONTACT STATED SHE DEPRESSED THE BRAKE PEDAL BUT FAILED TO STOP THE VEHICLE CAUSING IT TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED NO WARNING LIGHTS ILLUMINATED BEFORE THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHEN DRIVING AN UNKNOWN SPEED, THE ACCELERATOR PEDAL FAILED TO RELEASE. THE CONTACT STATED SHE DEPRESSED THE BRAKE PEDAL BUT FAILED TO STOP THE VEHICLE CAUSING IT TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED NO WARNING LIGHTS ILLUMINATED BEFORE THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHEN DRIVING AN UNKNOWN SPEED, THE ACCELERATOR PEDAL FAILED TO RELEASE. THE CONTACT STATED SHE DEPRESSED THE BRAKE PEDAL BUT FAILED TO STOP THE VEHICLE CAUSING IT TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED NO WARNING LIGHTS ILLUMINATED BEFORE THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11233210
Recall Date: Jul 18, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHEN DRIVING AN UNKNOWN SPEED, THE ACCELERATOR PEDAL FAILED TO RELEASE. THE CONTACT STATED SHE DEPRESSED THE BRAKE PEDAL BUT FAILED TO STOP THE VEHICLE CAUSING IT TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED NO WARNING LIGHTS ILLUMINATED BEFORE THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHEN DRIVING AN UNKNOWN SPEED, THE ACCELERATOR PEDAL FAILED TO RELEASE. THE CONTACT STATED SHE DEPRESSED THE BRAKE PEDAL BUT FAILED TO STOP THE VEHICLE CAUSING IT TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED NO WARNING LIGHTS ILLUMINATED BEFORE THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHEN DRIVING AN UNKNOWN SPEED, THE ACCELERATOR PEDAL FAILED TO RELEASE. THE CONTACT STATED SHE DEPRESSED THE BRAKE PEDAL BUT FAILED TO STOP THE VEHICLE CAUSING IT TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED NO WARNING LIGHTS ILLUMINATED BEFORE THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11233210
Recall Date: Jul 18, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DOORS DO NOT LOCK AUTOMATICALLY AFTER REACHING A CERTAIN SPEED, THE DRIVER MUST ALWAYS LOCK THE DOORS MANUALLY, THERE IS NO SETTING TO HAVE THEM LOCK AFTER DRIVING, IF YOU DO LOCK THEM MANUALLY THEY WILL UNLOCK, SOMETIMES WHILE IN MOTION.
Corrective Action:
THE DOORS DO NOT LOCK AUTOMATICALLY AFTER REACHING A CERTAIN SPEED, THE DRIVER MUST ALWAYS LOCK THE DOORS MANUALLY, THERE IS NO SETTING TO HAVE THEM LOCK AFTER DRIVING, IF YOU DO LOCK THEM MANUALLY THEY WILL UNLOCK, SOMETIMES WHILE IN MOTION.
Additional Notes:
THE DOORS DO NOT LOCK AUTOMATICALLY AFTER REACHING A CERTAIN SPEED, THE DRIVER MUST ALWAYS LOCK THE DOORS MANUALLY, THERE IS NO SETTING TO HAVE THEM LOCK AFTER DRIVING, IF YOU DO LOCK THEM MANUALLY THEY WILL UNLOCK, SOMETIMES WHILE IN MOTION.
Mfg Campaign: 11206146
Recall Date: May 7, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN DRIVING THE DOORS DON'T LOCK AUTOMATICALLY, I HAD SOMEONE(STRANGE R) WALK UP TO MY CAR AND OPEN THE DOOR WHILE AT STOP LIGHT. I JUST KNEW THE DOORS LOCK AUTOMATICALLY AS MY PAST SATURN, CHEVY, FORD CAR PURCHASES. I ASK MITSUBISHI DEALERSHIP AND THEY SPECIFIED THAT MY YEAR MODEL WASN'T BUILT WITH AUTO LOCKS. ALSO, THE DOOR PANELS DOOLIGHT UP AT NIGHT WHEN DRIVING, MAYBE IT'S AN ELECTRIC MATTER TOO.
Corrective Action:
WHEN DRIVING THE DOORS DON'T LOCK AUTOMATICALLY, I HAD SOMEONE(STRANGE R) WALK UP TO MY CAR AND OPEN THE DOOR WHILE AT STOP LIGHT. I JUST KNEW THE DOORS LOCK AUTOMATICALLY AS MY PAST SATURN, CHEVY, FORD CAR PURCHASES. I ASK MITSUBISHI DEALERSHIP AND THEY SPECIFIED THAT MY YEAR MODEL WASN'T BUILT WITH AUTO LOCKS. ALSO, THE DOOR PANELS DOOLIGHT UP AT NIGHT WHEN DRIVING, MAYBE IT'S AN ELECTRIC MATTER TOO.
Additional Notes:
WHEN DRIVING THE DOORS DON'T LOCK AUTOMATICALLY, I HAD SOMEONE(STRANGE R) WALK UP TO MY CAR AND OPEN THE DOOR WHILE AT STOP LIGHT. I JUST KNEW THE DOORS LOCK AUTOMATICALLY AS MY PAST SATURN, CHEVY, FORD CAR PURCHASES. I ASK MITSUBISHI DEALERSHIP AND THEY SPECIFIED THAT MY YEAR MODEL WASN'T BUILT WITH AUTO LOCKS. ALSO, THE DOOR PANELS DOOLIGHT UP AT NIGHT WHEN DRIVING, MAYBE IT'S AN ELECTRIC MATTER TOO.
Mfg Campaign: 11194807
Recall Date: Apr 8, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SEATS
Potential Consequences:
WHEN DRIVING THE DOORS DON'T LOCK AUTOMATICALLY, I HAD SOMEONE(STRANGE R) WALK UP TO MY CAR AND OPEN THE DOOR WHILE AT STOP LIGHT. I JUST KNEW THE DOORS LOCK AUTOMATICALLY AS MY PAST SATURN, CHEVY, FORD CAR PURCHASES. I ASK MITSUBISHI DEALERSHIP AND THEY SPECIFIED THAT MY YEAR MODEL WASN'T BUILT WITH AUTO LOCKS. ALSO, THE DOOR PANELS DOOLIGHT UP AT NIGHT WHEN DRIVING, MAYBE IT'S AN ELECTRIC MATTER TOO.
Corrective Action:
WHEN DRIVING THE DOORS DON'T LOCK AUTOMATICALLY, I HAD SOMEONE(STRANGE R) WALK UP TO MY CAR AND OPEN THE DOOR WHILE AT STOP LIGHT. I JUST KNEW THE DOORS LOCK AUTOMATICALLY AS MY PAST SATURN, CHEVY, FORD CAR PURCHASES. I ASK MITSUBISHI DEALERSHIP AND THEY SPECIFIED THAT MY YEAR MODEL WASN'T BUILT WITH AUTO LOCKS. ALSO, THE DOOR PANELS DOOLIGHT UP AT NIGHT WHEN DRIVING, MAYBE IT'S AN ELECTRIC MATTER TOO.
Additional Notes:
WHEN DRIVING THE DOORS DON'T LOCK AUTOMATICALLY, I HAD SOMEONE(STRANGE R) WALK UP TO MY CAR AND OPEN THE DOOR WHILE AT STOP LIGHT. I JUST KNEW THE DOORS LOCK AUTOMATICALLY AS MY PAST SATURN, CHEVY, FORD CAR PURCHASES. I ASK MITSUBISHI DEALERSHIP AND THEY SPECIFIED THAT MY YEAR MODEL WASN'T BUILT WITH AUTO LOCKS. ALSO, THE DOOR PANELS DOOLIGHT UP AT NIGHT WHEN DRIVING, MAYBE IT'S AN ELECTRIC MATTER TOO.
Mfg Campaign: 11194807
Recall Date: Apr 8, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN DRIVING THE HEATER WILL SHUT OFF AS THE ENGINE LOOSES POWER AND THEN START BACK UP AND THE POWER WILL PICK BACK UP. IT IS NOT DUE TO HAVING THE HEAT FEATURE ON AUTO I DO NOT USE THAT FEATURE.
Corrective Action:
WHEN DRIVING THE HEATER WILL SHUT OFF AS THE ENGINE LOOSES POWER AND THEN START BACK UP AND THE POWER WILL PICK BACK UP. IT IS NOT DUE TO HAVING THE HEAT FEATURE ON AUTO I DO NOT USE THAT FEATURE.
Additional Notes:
WHEN DRIVING THE HEATER WILL SHUT OFF AS THE ENGINE LOOSES POWER AND THEN START BACK UP AND THE POWER WILL PICK BACK UP. IT IS NOT DUE TO HAVING THE HEAT FEATURE ON AUTO I DO NOT USE THAT FEATURE.
Mfg Campaign: 11192185
Recall Date: Mar 28, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY ENGINE HAS GOTTEN LOUDER AND VIBRATES AT LIGHTS. WAS TAKEN TO THE DEALER THEY CLAIM NO CODES BUT IT IS LOUDER AND TICKING AND HAS LOST MORE POWER TO THE ENGINE THAN BEFORE. THE CAR HESITATES AND SMELLS HOT LIKE A PART IS HOT
Corrective Action:
MY ENGINE HAS GOTTEN LOUDER AND VIBRATES AT LIGHTS. WAS TAKEN TO THE DEALER THEY CLAIM NO CODES BUT IT IS LOUDER AND TICKING AND HAS LOST MORE POWER TO THE ENGINE THAN BEFORE. THE CAR HESITATES AND SMELLS HOT LIKE A PART IS HOT
Additional Notes:
MY ENGINE HAS GOTTEN LOUDER AND VIBRATES AT LIGHTS. WAS TAKEN TO THE DEALER THEY CLAIM NO CODES BUT IT IS LOUDER AND TICKING AND HAS LOST MORE POWER TO THE ENGINE THAN BEFORE. THE CAR HESITATES AND SMELLS HOT LIKE A PART IS HOT
Mfg Campaign: 11192188
Recall Date: Mar 28, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SEATS
Potential Consequences:
MY SEAT HINGES THAT ADHERE TO THE FLOOR HAVE RUSTED ON THE DRIVER SEAT
Corrective Action:
MY SEAT HINGES THAT ADHERE TO THE FLOOR HAVE RUSTED ON THE DRIVER SEAT
Additional Notes:
MY SEAT HINGES THAT ADHERE TO THE FLOOR HAVE RUSTED ON THE DRIVER SEAT
Mfg Campaign: 11192196
Recall Date: Mar 28, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THERE WAS A DELAY WHENEVER THE GEARS WERE SHIFTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THERE WAS A DELAY WHENEVER THE GEARS WERE SHIFTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THERE WAS A DELAY WHENEVER THE GEARS WERE SHIFTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Mfg Campaign: 11191365
Recall Date: Mar 25, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 55 MPH, THE CONTACT CRASHED INTO AN ANIMAL ON THE DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 139,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 55 MPH, THE CONTACT CRASHED INTO AN ANIMAL ON THE DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 139,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 55 MPH, THE CONTACT CRASHED INTO AN ANIMAL ON THE DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 139,000.
Mfg Campaign: 11190527
Recall Date: Mar 21, 2019
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