Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-007
Recall Date: Sep 14, 2018
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-008
Recall Date: Sep 14, 2018
Consumer Complaints
31 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE VEHICLE WAS TRAVELING AT APPROXIMATELY 63 MPH ON A RURAL BLACKTOP, WHEN A WHITE TAIL DEER RAN INTO THE SIDE OF THE VEHICLE WHERE THE DRIVERS SIDE FRONT AND REAR DOOR MEET. THE COLLISION CAUSED BOTH DOOR WINDOWS TO SHATTER, AND THE DOORS ARE DENTED SO BAD THEY CANNOT BE OPENED. THE SIDE AIRBAGS ON THE VEHICLE DID NOT DEPLOY EVEN AFTER TAKING A DIRECT HIT FROM THE DEER.
Corrective Action:
THE VEHICLE WAS TRAVELING AT APPROXIMATELY 63 MPH ON A RURAL BLACKTOP, WHEN A WHITE TAIL DEER RAN INTO THE SIDE OF THE VEHICLE WHERE THE DRIVERS SIDE FRONT AND REAR DOOR MEET. THE COLLISION CAUSED BOTH DOOR WINDOWS TO SHATTER, AND THE DOORS ARE DENTED SO BAD THEY CANNOT BE OPENED. THE SIDE AIRBAGS ON THE VEHICLE DID NOT DEPLOY EVEN AFTER TAKING A DIRECT HIT FROM THE DEER.
Additional Notes:
THE VEHICLE WAS TRAVELING AT APPROXIMATELY 63 MPH ON A RURAL BLACKTOP, WHEN A WHITE TAIL DEER RAN INTO THE SIDE OF THE VEHICLE WHERE THE DRIVERS SIDE FRONT AND REAR DOOR MEET. THE COLLISION CAUSED BOTH DOOR WINDOWS TO SHATTER, AND THE DOORS ARE DENTED SO BAD THEY CANNOT BE OPENED. THE SIDE AIRBAGS ON THE VEHICLE DID NOT DEPLOY EVEN AFTER TAKING A DIRECT HIT FROM THE DEER.
Mfg Campaign: 11383834
Recall Date: Dec 16, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT THE GEAR FROM DRIVE INTO REVERSE WITH THE FOOT ON THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A HOUSE WALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS BEFORE OR AFTER THE FAILURE OCCURRED. HOWEVER, THE CONTACT ADVISED THAT THE LOW TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN UNKNOWN REPAIR FACILITY. A POLICE REPORT WAS NOT FILED. THE CONTACTS RIGHT HAND WAS INJURED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT THE GEAR FROM DRIVE INTO REVERSE WITH THE FOOT ON THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A HOUSE WALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS BEFORE OR AFTER THE FAILURE OCCURRED. HOWEVER, THE CONTACT ADVISED THAT THE LOW TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN UNKNOWN REPAIR FACILITY. A POLICE REPORT WAS NOT FILED. THE CONTACTS RIGHT HAND WAS INJURED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT THE GEAR FROM DRIVE INTO REVERSE WITH THE FOOT ON THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A HOUSE WALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS BEFORE OR AFTER THE FAILURE OCCURRED. HOWEVER, THE CONTACT ADVISED THAT THE LOW TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN UNKNOWN REPAIR FACILITY. A POLICE REPORT WAS NOT FILED. THE CONTACTS RIGHT HAND WAS INJURED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11362358
Recall Date: Oct 2, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT THE GEAR FROM DRIVE INTO REVERSE WITH THE FOOT ON THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A HOUSE WALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS BEFORE OR AFTER THE FAILURE OCCURRED. HOWEVER, THE CONTACT ADVISED THAT THE LOW TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN UNKNOWN REPAIR FACILITY. A POLICE REPORT WAS NOT FILED. THE CONTACTS RIGHT HAND WAS INJURED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT THE GEAR FROM DRIVE INTO REVERSE WITH THE FOOT ON THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A HOUSE WALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS BEFORE OR AFTER THE FAILURE OCCURRED. HOWEVER, THE CONTACT ADVISED THAT THE LOW TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN UNKNOWN REPAIR FACILITY. A POLICE REPORT WAS NOT FILED. THE CONTACTS RIGHT HAND WAS INJURED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT THE GEAR FROM DRIVE INTO REVERSE WITH THE FOOT ON THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A HOUSE WALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS BEFORE OR AFTER THE FAILURE OCCURRED. HOWEVER, THE CONTACT ADVISED THAT THE LOW TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN UNKNOWN REPAIR FACILITY. A POLICE REPORT WAS NOT FILED. THE CONTACTS RIGHT HAND WAS INJURED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11362358
Recall Date: Oct 2, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2018 OUTLANDER SPORT SE HAS VERY POOR ACCELERATION WHEN TAKING OFF FROM A COMPLETE STOP. AFTER READING ABOUT A SIMILAR RECALL FOR THE 2015-2016 OUTLANDER SPORT I FEEL MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS. *TR
Corrective Action:
MY 2018 OUTLANDER SPORT SE HAS VERY POOR ACCELERATION WHEN TAKING OFF FROM A COMPLETE STOP. AFTER READING ABOUT A SIMILAR RECALL FOR THE 2015-2016 OUTLANDER SPORT I FEEL MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS. *TR
Additional Notes:
MY 2018 OUTLANDER SPORT SE HAS VERY POOR ACCELERATION WHEN TAKING OFF FROM A COMPLETE STOP. AFTER READING ABOUT A SIMILAR RECALL FOR THE 2015-2016 OUTLANDER SPORT I FEEL MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS. *TR
Mfg Campaign: 11323806
Recall Date: May 8, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAFETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.
Corrective Action:
ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAFETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.
Additional Notes:
ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAFETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.
Mfg Campaign: 11323200
Recall Date: May 4, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAFETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.
Corrective Action:
ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAFETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.
Additional Notes:
ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAFETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.
Mfg Campaign: 11323200
Recall Date: May 4, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAFETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.
Corrective Action:
ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAFETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.
Additional Notes:
ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAFETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.
Mfg Campaign: 11323200
Recall Date: May 4, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION HAS LESS THEN 100,000 MILES AND HAS GONE OUT NEEDS TO BE REPLACED. WHILE DRIVING ON HIGHWAY IT SLIPPED. THEN IN ABOUT 3 MILES ON FILTH STREET WENT OUT COMPLETELY
Corrective Action:
THE TRANSMISSION HAS LESS THEN 100,000 MILES AND HAS GONE OUT NEEDS TO BE REPLACED. WHILE DRIVING ON HIGHWAY IT SLIPPED. THEN IN ABOUT 3 MILES ON FILTH STREET WENT OUT COMPLETELY
Additional Notes:
THE TRANSMISSION HAS LESS THEN 100,000 MILES AND HAS GONE OUT NEEDS TO BE REPLACED. WHILE DRIVING ON HIGHWAY IT SLIPPED. THEN IN ABOUT 3 MILES ON FILTH STREET WENT OUT COMPLETELY
Mfg Campaign: 11302683
Recall Date: Jan 28, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PUSH BUTTON START FAILED. DASH MESSAGE "ELECTRICAL FAILURE". CAR WAS PARKED. TRIED TO START. BUTTON STARTED FLASHING AND MESSAGE APPEARED ON DASHBOARD. AFTER SECOND ATTEMPT, HEARD AN ELECTRICAL SHORT BEHIND THE GLOVE BOX AREA.
Corrective Action:
PUSH BUTTON START FAILED. DASH MESSAGE "ELECTRICAL FAILURE". CAR WAS PARKED. TRIED TO START. BUTTON STARTED FLASHING AND MESSAGE APPEARED ON DASHBOARD. AFTER SECOND ATTEMPT, HEARD AN ELECTRICAL SHORT BEHIND THE GLOVE BOX AREA.
Additional Notes:
PUSH BUTTON START FAILED. DASH MESSAGE "ELECTRICAL FAILURE". CAR WAS PARKED. TRIED TO START. BUTTON STARTED FLASHING AND MESSAGE APPEARED ON DASHBOARD. AFTER SECOND ATTEMPT, HEARD AN ELECTRICAL SHORT BEHIND THE GLOVE BOX AREA.
Mfg Campaign: 11205710
Recall Date: May 6, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAD A RECALL SCHEDULE AN APPOINT WITH MITSUBISHI DEALER IN DES MOINES, IA * WENT TO MY APPT TODAY 10-25 AND WAS TOLD THEY CANNOT DO THE RECALL BECAUSE THE COMPUTER THEY NEED TO RESET THE SOFTWARE IS DOWN. NO CALL OR OFFER TO GIVE ME A LOAN CAR DUE TO THE SAFTEY ISSUE OF THE RECALL. I DO NOT THINK THAT ANY DEALERSHIP SHOULD TAKE RECALLS AND SAFTEY ISSUES WITH THE RECALLS THE LIGHTLY. THANK YOU
Corrective Action:
I HAD A RECALL SCHEDULE AN APPOINT WITH MITSUBISHI DEALER IN DES MOINES, IA * WENT TO MY APPT TODAY 10-25 AND WAS TOLD THEY CANNOT DO THE RECALL BECAUSE THE COMPUTER THEY NEED TO RESET THE SOFTWARE IS DOWN. NO CALL OR OFFER TO GIVE ME A LOAN CAR DUE TO THE SAFTEY ISSUE OF THE RECALL. I DO NOT THINK THAT ANY DEALERSHIP SHOULD TAKE RECALLS AND SAFTEY ISSUES WITH THE RECALLS THE LIGHTLY. THANK YOU
Additional Notes:
I HAD A RECALL SCHEDULE AN APPOINT WITH MITSUBISHI DEALER IN DES MOINES, IA * WENT TO MY APPT TODAY 10-25 AND WAS TOLD THEY CANNOT DO THE RECALL BECAUSE THE COMPUTER THEY NEED TO RESET THE SOFTWARE IS DOWN. NO CALL OR OFFER TO GIVE ME A LOAN CAR DUE TO THE SAFTEY ISSUE OF THE RECALL. I DO NOT THINK THAT ANY DEALERSHIP SHOULD TAKE RECALLS AND SAFTEY ISSUES WITH THE RECALLS THE LIGHTLY. THANK YOU
Mfg Campaign: 11142562
Recall Date: Oct 25, 2018
Mitsubishi Motors North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I HAD A RECALL SCHEDULE AN APPOINT WITH MITSUBISHI DEALER IN DES MOINES, IA * WENT TO MY APPT TODAY 10-25 AND WAS TOLD THEY CANNOT DO THE RECALL BECAUSE THE COMPUTER THEY NEED TO RESET THE SOFTWARE IS DOWN. NO CALL OR OFFER TO GIVE ME A LOAN CAR DUE TO THE SAFTEY ISSUE OF THE RECALL. I DO NOT THINK THAT ANY DEALERSHIP SHOULD TAKE RECALLS AND SAFTEY ISSUES WITH THE RECALLS THE LIGHTLY. THANK YOU
Corrective Action:
I HAD A RECALL SCHEDULE AN APPOINT WITH MITSUBISHI DEALER IN DES MOINES, IA * WENT TO MY APPT TODAY 10-25 AND WAS TOLD THEY CANNOT DO THE RECALL BECAUSE THE COMPUTER THEY NEED TO RESET THE SOFTWARE IS DOWN. NO CALL OR OFFER TO GIVE ME A LOAN CAR DUE TO THE SAFTEY ISSUE OF THE RECALL. I DO NOT THINK THAT ANY DEALERSHIP SHOULD TAKE RECALLS AND SAFTEY ISSUES WITH THE RECALLS THE LIGHTLY. THANK YOU
Additional Notes:
I HAD A RECALL SCHEDULE AN APPOINT WITH MITSUBISHI DEALER IN DES MOINES, IA * WENT TO MY APPT TODAY 10-25 AND WAS TOLD THEY CANNOT DO THE RECALL BECAUSE THE COMPUTER THEY NEED TO RESET THE SOFTWARE IS DOWN. NO CALL OR OFFER TO GIVE ME A LOAN CAR DUE TO THE SAFTEY ISSUE OF THE RECALL. I DO NOT THINK THAT ANY DEALERSHIP SHOULD TAKE RECALLS AND SAFTEY ISSUES WITH THE RECALLS THE LIGHTLY. THANK YOU
Mfg Campaign: 11142562
Recall Date: Oct 25, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025