Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-20-004
Recall Date: Jul 13, 2020
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-007
Recall Date: Sep 14, 2018
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-008
Recall Date: Sep 14, 2018
Consumer Complaints
30 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTED VEHICLE AND IMMEDIATELY GOT MULTIPLE WARNINGS INCLUDING THE SERVICE ENGINE SOON LIGHT. WHEN I TRIED TO DRIVE THE CAR, IT HAD ALMOST NO ACCELERATION. IT WOULD NOT START THE GAS ENGINE AND THE REGENERATIVE BRAKING WAS DISABLED. THE RBS AND ACC WARNINGS WERE DUE TO THE SYSTEMS BEING DISABLED BECAUSE THE HYBRID SYSTEM WAS NON FUNCTIONAL. IT WAS ALL ON ELECTRIC BUT AT A SEVERELY REDUCED POWER LEVEL. I TRIED TO TURN OFF AND TURN ON THE CAR A FEW TIMES BUT THERE WAS NO CHANGE. I DECIDED TO TRY TO PLUG THE CAR INTO THE CHARGER FOR A MINUTE TO SEE IF THAT WOULD RESET IT, AND IT SEEMED TO HELP. THE CAR OPERATED NORMALLY BUT THE SERVICE ENGINE SOON LIGHT STAYED ON. I PULLED CODES AND GOT P0AA9 WHICH POINTS TO A FAILURE OF THE BATTERY VOLTAGE ISOLATION SENSOR INSIDE THE BATTERY CONTROL MODULE. I CALLED THE DEALER AND THEY TOLD ME NOT TO DRIVE THE CAR AND THEY TOWED IT TO THE DEALERSHIP (150 MILES AWAY.) THEY HAD TO REFLASH THE COMPUTER ANYHOW DUE TO 2 RECALLS AND THEY SAID THAT WAS WHAT TRIGGERED THE FAULT. THEY NEVER DID FIND A CAUSE BUT I DID NOTICE SOMEONE ELSE POSTED HERE THAT THEY WERE TOLD "THAT USUALLY DOESN'T HAPPEN THAT EARLY." MY CAR IS 8 MONTHS OLD WITH 3500 MILES ON IT.
Corrective Action:
STARTED VEHICLE AND IMMEDIATELY GOT MULTIPLE WARNINGS INCLUDING THE SERVICE ENGINE SOON LIGHT. WHEN I TRIED TO DRIVE THE CAR, IT HAD ALMOST NO ACCELERATION. IT WOULD NOT START THE GAS ENGINE AND THE REGENERATIVE BRAKING WAS DISABLED. THE RBS AND ACC WARNINGS WERE DUE TO THE SYSTEMS BEING DISABLED BECAUSE THE HYBRID SYSTEM WAS NON FUNCTIONAL. IT WAS ALL ON ELECTRIC BUT AT A SEVERELY REDUCED POWER LEVEL. I TRIED TO TURN OFF AND TURN ON THE CAR A FEW TIMES BUT THERE WAS NO CHANGE. I DECIDED TO TRY TO PLUG THE CAR INTO THE CHARGER FOR A MINUTE TO SEE IF THAT WOULD RESET IT, AND IT SEEMED TO HELP. THE CAR OPERATED NORMALLY BUT THE SERVICE ENGINE SOON LIGHT STAYED ON. I PULLED CODES AND GOT P0AA9 WHICH POINTS TO A FAILURE OF THE BATTERY VOLTAGE ISOLATION SENSOR INSIDE THE BATTERY CONTROL MODULE. I CALLED THE DEALER AND THEY TOLD ME NOT TO DRIVE THE CAR AND THEY TOWED IT TO THE DEALERSHIP (150 MILES AWAY.) THEY HAD TO REFLASH THE COMPUTER ANYHOW DUE TO 2 RECALLS AND THEY SAID THAT WAS WHAT TRIGGERED THE FAULT. THEY NEVER DID FIND A CAUSE BUT I DID NOTICE SOMEONE ELSE POSTED HERE THAT THEY WERE TOLD "THAT USUALLY DOESN'T HAPPEN THAT EARLY." MY CAR IS 8 MONTHS OLD WITH 3500 MILES ON IT.
Additional Notes:
STARTED VEHICLE AND IMMEDIATELY GOT MULTIPLE WARNINGS INCLUDING THE SERVICE ENGINE SOON LIGHT. WHEN I TRIED TO DRIVE THE CAR, IT HAD ALMOST NO ACCELERATION. IT WOULD NOT START THE GAS ENGINE AND THE REGENERATIVE BRAKING WAS DISABLED. THE RBS AND ACC WARNINGS WERE DUE TO THE SYSTEMS BEING DISABLED BECAUSE THE HYBRID SYSTEM WAS NON FUNCTIONAL. IT WAS ALL ON ELECTRIC BUT AT A SEVERELY REDUCED POWER LEVEL. I TRIED TO TURN OFF AND TURN ON THE CAR A FEW TIMES BUT THERE WAS NO CHANGE. I DECIDED TO TRY TO PLUG THE CAR INTO THE CHARGER FOR A MINUTE TO SEE IF THAT WOULD RESET IT, AND IT SEEMED TO HELP. THE CAR OPERATED NORMALLY BUT THE SERVICE ENGINE SOON LIGHT STAYED ON. I PULLED CODES AND GOT P0AA9 WHICH POINTS TO A FAILURE OF THE BATTERY VOLTAGE ISOLATION SENSOR INSIDE THE BATTERY CONTROL MODULE. I CALLED THE DEALER AND THEY TOLD ME NOT TO DRIVE THE CAR AND THEY TOWED IT TO THE DEALERSHIP (150 MILES AWAY.) THEY HAD TO REFLASH THE COMPUTER ANYHOW DUE TO 2 RECALLS AND THEY SAID THAT WAS WHAT TRIGGERED THE FAULT. THEY NEVER DID FIND A CAUSE BUT I DID NOTICE SOMEONE ELSE POSTED HERE THAT THEY WERE TOLD "THAT USUALLY DOESN'T HAPPEN THAT EARLY." MY CAR IS 8 MONTHS OLD WITH 3500 MILES ON IT.
Mfg Campaign: 11197057
Recall Date: Apr 17, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
STARTED VEHICLE AND IMMEDIATELY GOT MULTIPLE WARNINGS INCLUDING THE SERVICE ENGINE SOON LIGHT. WHEN I TRIED TO DRIVE THE CAR, IT HAD ALMOST NO ACCELERATION. IT WOULD NOT START THE GAS ENGINE AND THE REGENERATIVE BRAKING WAS DISABLED. THE RBS AND ACC WARNINGS WERE DUE TO THE SYSTEMS BEING DISABLED BECAUSE THE HYBRID SYSTEM WAS NON FUNCTIONAL. IT WAS ALL ON ELECTRIC BUT AT A SEVERELY REDUCED POWER LEVEL. I TRIED TO TURN OFF AND TURN ON THE CAR A FEW TIMES BUT THERE WAS NO CHANGE. I DECIDED TO TRY TO PLUG THE CAR INTO THE CHARGER FOR A MINUTE TO SEE IF THAT WOULD RESET IT, AND IT SEEMED TO HELP. THE CAR OPERATED NORMALLY BUT THE SERVICE ENGINE SOON LIGHT STAYED ON. I PULLED CODES AND GOT P0AA9 WHICH POINTS TO A FAILURE OF THE BATTERY VOLTAGE ISOLATION SENSOR INSIDE THE BATTERY CONTROL MODULE. I CALLED THE DEALER AND THEY TOLD ME NOT TO DRIVE THE CAR AND THEY TOWED IT TO THE DEALERSHIP (150 MILES AWAY.) THEY HAD TO REFLASH THE COMPUTER ANYHOW DUE TO 2 RECALLS AND THEY SAID THAT WAS WHAT TRIGGERED THE FAULT. THEY NEVER DID FIND A CAUSE BUT I DID NOTICE SOMEONE ELSE POSTED HERE THAT THEY WERE TOLD "THAT USUALLY DOESN'T HAPPEN THAT EARLY." MY CAR IS 8 MONTHS OLD WITH 3500 MILES ON IT.
Corrective Action:
STARTED VEHICLE AND IMMEDIATELY GOT MULTIPLE WARNINGS INCLUDING THE SERVICE ENGINE SOON LIGHT. WHEN I TRIED TO DRIVE THE CAR, IT HAD ALMOST NO ACCELERATION. IT WOULD NOT START THE GAS ENGINE AND THE REGENERATIVE BRAKING WAS DISABLED. THE RBS AND ACC WARNINGS WERE DUE TO THE SYSTEMS BEING DISABLED BECAUSE THE HYBRID SYSTEM WAS NON FUNCTIONAL. IT WAS ALL ON ELECTRIC BUT AT A SEVERELY REDUCED POWER LEVEL. I TRIED TO TURN OFF AND TURN ON THE CAR A FEW TIMES BUT THERE WAS NO CHANGE. I DECIDED TO TRY TO PLUG THE CAR INTO THE CHARGER FOR A MINUTE TO SEE IF THAT WOULD RESET IT, AND IT SEEMED TO HELP. THE CAR OPERATED NORMALLY BUT THE SERVICE ENGINE SOON LIGHT STAYED ON. I PULLED CODES AND GOT P0AA9 WHICH POINTS TO A FAILURE OF THE BATTERY VOLTAGE ISOLATION SENSOR INSIDE THE BATTERY CONTROL MODULE. I CALLED THE DEALER AND THEY TOLD ME NOT TO DRIVE THE CAR AND THEY TOWED IT TO THE DEALERSHIP (150 MILES AWAY.) THEY HAD TO REFLASH THE COMPUTER ANYHOW DUE TO 2 RECALLS AND THEY SAID THAT WAS WHAT TRIGGERED THE FAULT. THEY NEVER DID FIND A CAUSE BUT I DID NOTICE SOMEONE ELSE POSTED HERE THAT THEY WERE TOLD "THAT USUALLY DOESN'T HAPPEN THAT EARLY." MY CAR IS 8 MONTHS OLD WITH 3500 MILES ON IT.
Additional Notes:
STARTED VEHICLE AND IMMEDIATELY GOT MULTIPLE WARNINGS INCLUDING THE SERVICE ENGINE SOON LIGHT. WHEN I TRIED TO DRIVE THE CAR, IT HAD ALMOST NO ACCELERATION. IT WOULD NOT START THE GAS ENGINE AND THE REGENERATIVE BRAKING WAS DISABLED. THE RBS AND ACC WARNINGS WERE DUE TO THE SYSTEMS BEING DISABLED BECAUSE THE HYBRID SYSTEM WAS NON FUNCTIONAL. IT WAS ALL ON ELECTRIC BUT AT A SEVERELY REDUCED POWER LEVEL. I TRIED TO TURN OFF AND TURN ON THE CAR A FEW TIMES BUT THERE WAS NO CHANGE. I DECIDED TO TRY TO PLUG THE CAR INTO THE CHARGER FOR A MINUTE TO SEE IF THAT WOULD RESET IT, AND IT SEEMED TO HELP. THE CAR OPERATED NORMALLY BUT THE SERVICE ENGINE SOON LIGHT STAYED ON. I PULLED CODES AND GOT P0AA9 WHICH POINTS TO A FAILURE OF THE BATTERY VOLTAGE ISOLATION SENSOR INSIDE THE BATTERY CONTROL MODULE. I CALLED THE DEALER AND THEY TOLD ME NOT TO DRIVE THE CAR AND THEY TOWED IT TO THE DEALERSHIP (150 MILES AWAY.) THEY HAD TO REFLASH THE COMPUTER ANYHOW DUE TO 2 RECALLS AND THEY SAID THAT WAS WHAT TRIGGERED THE FAULT. THEY NEVER DID FIND A CAUSE BUT I DID NOTICE SOMEONE ELSE POSTED HERE THAT THEY WERE TOLD "THAT USUALLY DOESN'T HAPPEN THAT EARLY." MY CAR IS 8 MONTHS OLD WITH 3500 MILES ON IT.
Mfg Campaign: 11197057
Recall Date: Apr 17, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
STARTED VEHICLE AND IMMEDIATELY GOT MULTIPLE WARNINGS INCLUDING THE SERVICE ENGINE SOON LIGHT. WHEN I TRIED TO DRIVE THE CAR, IT HAD ALMOST NO ACCELERATION. IT WOULD NOT START THE GAS ENGINE AND THE REGENERATIVE BRAKING WAS DISABLED. THE RBS AND ACC WARNINGS WERE DUE TO THE SYSTEMS BEING DISABLED BECAUSE THE HYBRID SYSTEM WAS NON FUNCTIONAL. IT WAS ALL ON ELECTRIC BUT AT A SEVERELY REDUCED POWER LEVEL. I TRIED TO TURN OFF AND TURN ON THE CAR A FEW TIMES BUT THERE WAS NO CHANGE. I DECIDED TO TRY TO PLUG THE CAR INTO THE CHARGER FOR A MINUTE TO SEE IF THAT WOULD RESET IT, AND IT SEEMED TO HELP. THE CAR OPERATED NORMALLY BUT THE SERVICE ENGINE SOON LIGHT STAYED ON. I PULLED CODES AND GOT P0AA9 WHICH POINTS TO A FAILURE OF THE BATTERY VOLTAGE ISOLATION SENSOR INSIDE THE BATTERY CONTROL MODULE. I CALLED THE DEALER AND THEY TOLD ME NOT TO DRIVE THE CAR AND THEY TOWED IT TO THE DEALERSHIP (150 MILES AWAY.) THEY HAD TO REFLASH THE COMPUTER ANYHOW DUE TO 2 RECALLS AND THEY SAID THAT WAS WHAT TRIGGERED THE FAULT. THEY NEVER DID FIND A CAUSE BUT I DID NOTICE SOMEONE ELSE POSTED HERE THAT THEY WERE TOLD "THAT USUALLY DOESN'T HAPPEN THAT EARLY." MY CAR IS 8 MONTHS OLD WITH 3500 MILES ON IT.
Corrective Action:
STARTED VEHICLE AND IMMEDIATELY GOT MULTIPLE WARNINGS INCLUDING THE SERVICE ENGINE SOON LIGHT. WHEN I TRIED TO DRIVE THE CAR, IT HAD ALMOST NO ACCELERATION. IT WOULD NOT START THE GAS ENGINE AND THE REGENERATIVE BRAKING WAS DISABLED. THE RBS AND ACC WARNINGS WERE DUE TO THE SYSTEMS BEING DISABLED BECAUSE THE HYBRID SYSTEM WAS NON FUNCTIONAL. IT WAS ALL ON ELECTRIC BUT AT A SEVERELY REDUCED POWER LEVEL. I TRIED TO TURN OFF AND TURN ON THE CAR A FEW TIMES BUT THERE WAS NO CHANGE. I DECIDED TO TRY TO PLUG THE CAR INTO THE CHARGER FOR A MINUTE TO SEE IF THAT WOULD RESET IT, AND IT SEEMED TO HELP. THE CAR OPERATED NORMALLY BUT THE SERVICE ENGINE SOON LIGHT STAYED ON. I PULLED CODES AND GOT P0AA9 WHICH POINTS TO A FAILURE OF THE BATTERY VOLTAGE ISOLATION SENSOR INSIDE THE BATTERY CONTROL MODULE. I CALLED THE DEALER AND THEY TOLD ME NOT TO DRIVE THE CAR AND THEY TOWED IT TO THE DEALERSHIP (150 MILES AWAY.) THEY HAD TO REFLASH THE COMPUTER ANYHOW DUE TO 2 RECALLS AND THEY SAID THAT WAS WHAT TRIGGERED THE FAULT. THEY NEVER DID FIND A CAUSE BUT I DID NOTICE SOMEONE ELSE POSTED HERE THAT THEY WERE TOLD "THAT USUALLY DOESN'T HAPPEN THAT EARLY." MY CAR IS 8 MONTHS OLD WITH 3500 MILES ON IT.
Additional Notes:
STARTED VEHICLE AND IMMEDIATELY GOT MULTIPLE WARNINGS INCLUDING THE SERVICE ENGINE SOON LIGHT. WHEN I TRIED TO DRIVE THE CAR, IT HAD ALMOST NO ACCELERATION. IT WOULD NOT START THE GAS ENGINE AND THE REGENERATIVE BRAKING WAS DISABLED. THE RBS AND ACC WARNINGS WERE DUE TO THE SYSTEMS BEING DISABLED BECAUSE THE HYBRID SYSTEM WAS NON FUNCTIONAL. IT WAS ALL ON ELECTRIC BUT AT A SEVERELY REDUCED POWER LEVEL. I TRIED TO TURN OFF AND TURN ON THE CAR A FEW TIMES BUT THERE WAS NO CHANGE. I DECIDED TO TRY TO PLUG THE CAR INTO THE CHARGER FOR A MINUTE TO SEE IF THAT WOULD RESET IT, AND IT SEEMED TO HELP. THE CAR OPERATED NORMALLY BUT THE SERVICE ENGINE SOON LIGHT STAYED ON. I PULLED CODES AND GOT P0AA9 WHICH POINTS TO A FAILURE OF THE BATTERY VOLTAGE ISOLATION SENSOR INSIDE THE BATTERY CONTROL MODULE. I CALLED THE DEALER AND THEY TOLD ME NOT TO DRIVE THE CAR AND THEY TOWED IT TO THE DEALERSHIP (150 MILES AWAY.) THEY HAD TO REFLASH THE COMPUTER ANYHOW DUE TO 2 RECALLS AND THEY SAID THAT WAS WHAT TRIGGERED THE FAULT. THEY NEVER DID FIND A CAUSE BUT I DID NOTICE SOMEONE ELSE POSTED HERE THAT THEY WERE TOLD "THAT USUALLY DOESN'T HAPPEN THAT EARLY." MY CAR IS 8 MONTHS OLD WITH 3500 MILES ON IT.
Mfg Campaign: 11197057
Recall Date: Apr 17, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE CHARGER SUPPLIED BY MITSUBISHI MELTED DURING NORMAL CHARGING. MITSUBISHI HAS STATED THAT THE CORD IS NOT DEFECTIVE AND WILL NOT COVER THE COST OF REPLACEMENT NOR ARE THEY INTERESTED ON THE POSSIBILITY OF AN ELECTRICAL FIRE CAUSED BY THE LOOSE PLUG TERMINAL AND HOT SPOT.
Corrective Action:
THE CHARGER SUPPLIED BY MITSUBISHI MELTED DURING NORMAL CHARGING. MITSUBISHI HAS STATED THAT THE CORD IS NOT DEFECTIVE AND WILL NOT COVER THE COST OF REPLACEMENT NOR ARE THEY INTERESTED ON THE POSSIBILITY OF AN ELECTRICAL FIRE CAUSED BY THE LOOSE PLUG TERMINAL AND HOT SPOT.
Additional Notes:
THE CHARGER SUPPLIED BY MITSUBISHI MELTED DURING NORMAL CHARGING. MITSUBISHI HAS STATED THAT THE CORD IS NOT DEFECTIVE AND WILL NOT COVER THE COST OF REPLACEMENT NOR ARE THEY INTERESTED ON THE POSSIBILITY OF AN ELECTRICAL FIRE CAUSED BY THE LOOSE PLUG TERMINAL AND HOT SPOT.
Mfg Campaign: 11166055
Recall Date: Jan 9, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE CHARGER SUPPLIED BY MITSUBISHI MELTED DURING NORMAL CHARGING. MITSUBISHI HAS STATED THAT THE CORD IS NOT DEFECTIVE AND WILL NOT COVER THE COST OF REPLACEMENT NOR ARE THEY INTERESTED ON THE POSSIBILITY OF AN ELECTRICAL FIRE CAUSED BY THE LOOSE PLUG TERMINAL AND HOT SPOT.
Corrective Action:
THE CHARGER SUPPLIED BY MITSUBISHI MELTED DURING NORMAL CHARGING. MITSUBISHI HAS STATED THAT THE CORD IS NOT DEFECTIVE AND WILL NOT COVER THE COST OF REPLACEMENT NOR ARE THEY INTERESTED ON THE POSSIBILITY OF AN ELECTRICAL FIRE CAUSED BY THE LOOSE PLUG TERMINAL AND HOT SPOT.
Additional Notes:
THE CHARGER SUPPLIED BY MITSUBISHI MELTED DURING NORMAL CHARGING. MITSUBISHI HAS STATED THAT THE CORD IS NOT DEFECTIVE AND WILL NOT COVER THE COST OF REPLACEMENT NOR ARE THEY INTERESTED ON THE POSSIBILITY OF AN ELECTRICAL FIRE CAUSED BY THE LOOSE PLUG TERMINAL AND HOT SPOT.
Mfg Campaign: 11166055
Recall Date: Jan 9, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M BEING TOLD THEY RESET THE CHECK ENGINE LIGHT ERROR AND THEY DON'T SEE A PROBLEM. THIS IS NOT A FIX. I TOOK PICTURES AFTER I RESTARTED IT THE THIRD TIME. THE ONE THING THAT REMAINED WAS THE DRIVING RANGE FOR BOTH GAS AND EV ONLY HAD DASHES, THEY SHOULD SHOW HOW MANY MILES ARE AVALIABLE FOR EV AND GAS.
Corrective Action:
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M BEING TOLD THEY RESET THE CHECK ENGINE LIGHT ERROR AND THEY DON'T SEE A PROBLEM. THIS IS NOT A FIX. I TOOK PICTURES AFTER I RESTARTED IT THE THIRD TIME. THE ONE THING THAT REMAINED WAS THE DRIVING RANGE FOR BOTH GAS AND EV ONLY HAD DASHES, THEY SHOULD SHOW HOW MANY MILES ARE AVALIABLE FOR EV AND GAS.
Additional Notes:
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M BEING TOLD THEY RESET THE CHECK ENGINE LIGHT ERROR AND THEY DON'T SEE A PROBLEM. THIS IS NOT A FIX. I TOOK PICTURES AFTER I RESTARTED IT THE THIRD TIME. THE ONE THING THAT REMAINED WAS THE DRIVING RANGE FOR BOTH GAS AND EV ONLY HAD DASHES, THEY SHOULD SHOW HOW MANY MILES ARE AVALIABLE FOR EV AND GAS.
Mfg Campaign: 11142788
Recall Date: Oct 26, 2018
Mitsubishi Motors North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M BEING TOLD THEY RESET THE CHECK ENGINE LIGHT ERROR AND THEY DON'T SEE A PROBLEM. THIS IS NOT A FIX. I TOOK PICTURES AFTER I RESTARTED IT THE THIRD TIME. THE ONE THING THAT REMAINED WAS THE DRIVING RANGE FOR BOTH GAS AND EV ONLY HAD DASHES, THEY SHOULD SHOW HOW MANY MILES ARE AVALIABLE FOR EV AND GAS.
Corrective Action:
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M BEING TOLD THEY RESET THE CHECK ENGINE LIGHT ERROR AND THEY DON'T SEE A PROBLEM. THIS IS NOT A FIX. I TOOK PICTURES AFTER I RESTARTED IT THE THIRD TIME. THE ONE THING THAT REMAINED WAS THE DRIVING RANGE FOR BOTH GAS AND EV ONLY HAD DASHES, THEY SHOULD SHOW HOW MANY MILES ARE AVALIABLE FOR EV AND GAS.
Additional Notes:
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M BEING TOLD THEY RESET THE CHECK ENGINE LIGHT ERROR AND THEY DON'T SEE A PROBLEM. THIS IS NOT A FIX. I TOOK PICTURES AFTER I RESTARTED IT THE THIRD TIME. THE ONE THING THAT REMAINED WAS THE DRIVING RANGE FOR BOTH GAS AND EV ONLY HAD DASHES, THEY SHOULD SHOW HOW MANY MILES ARE AVALIABLE FOR EV AND GAS.
Mfg Campaign: 11142788
Recall Date: Oct 26, 2018
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M BEING TOLD THEY RESET THE CHECK ENGINE LIGHT ERROR AND THEY DON'T SEE A PROBLEM. THIS IS NOT A FIX. I TOOK PICTURES AFTER I RESTARTED IT THE THIRD TIME. THE ONE THING THAT REMAINED WAS THE DRIVING RANGE FOR BOTH GAS AND EV ONLY HAD DASHES, THEY SHOULD SHOW HOW MANY MILES ARE AVALIABLE FOR EV AND GAS.
Corrective Action:
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M BEING TOLD THEY RESET THE CHECK ENGINE LIGHT ERROR AND THEY DON'T SEE A PROBLEM. THIS IS NOT A FIX. I TOOK PICTURES AFTER I RESTARTED IT THE THIRD TIME. THE ONE THING THAT REMAINED WAS THE DRIVING RANGE FOR BOTH GAS AND EV ONLY HAD DASHES, THEY SHOULD SHOW HOW MANY MILES ARE AVALIABLE FOR EV AND GAS.
Additional Notes:
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M BEING TOLD THEY RESET THE CHECK ENGINE LIGHT ERROR AND THEY DON'T SEE A PROBLEM. THIS IS NOT A FIX. I TOOK PICTURES AFTER I RESTARTED IT THE THIRD TIME. THE ONE THING THAT REMAINED WAS THE DRIVING RANGE FOR BOTH GAS AND EV ONLY HAD DASHES, THEY SHOULD SHOW HOW MANY MILES ARE AVALIABLE FOR EV AND GAS.
Mfg Campaign: 11142788
Recall Date: Oct 26, 2018
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON MULTIPLE OCCASIONS I HAVE RECEIVED A BRAKE ALERT WHEN NOTHING WAS IN MY WAY. TODAY, WHEN DRIVING DOWN A SIDE STREET AT ABOUT 20 MILES PER HOUR, I WAS GIVEN A BRAKE WARNING AND THEN THE AUTOMATIC BRAKES TURNED ON AND MY CAR SKIDDED TO A STOP. I WAS FORTUNATE NO ONE WAS BEHIND ME OR WE WOULD HAVE BEEN REAR-ENDED.
Corrective Action:
ON MULTIPLE OCCASIONS I HAVE RECEIVED A BRAKE ALERT WHEN NOTHING WAS IN MY WAY. TODAY, WHEN DRIVING DOWN A SIDE STREET AT ABOUT 20 MILES PER HOUR, I WAS GIVEN A BRAKE WARNING AND THEN THE AUTOMATIC BRAKES TURNED ON AND MY CAR SKIDDED TO A STOP. I WAS FORTUNATE NO ONE WAS BEHIND ME OR WE WOULD HAVE BEEN REAR-ENDED.
Additional Notes:
ON MULTIPLE OCCASIONS I HAVE RECEIVED A BRAKE ALERT WHEN NOTHING WAS IN MY WAY. TODAY, WHEN DRIVING DOWN A SIDE STREET AT ABOUT 20 MILES PER HOUR, I WAS GIVEN A BRAKE WARNING AND THEN THE AUTOMATIC BRAKES TURNED ON AND MY CAR SKIDDED TO A STOP. I WAS FORTUNATE NO ONE WAS BEHIND ME OR WE WOULD HAVE BEEN REAR-ENDED.
Mfg Campaign: 11140741
Recall Date: Oct 16, 2018
Mitsubishi Motors North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVER'S SIDE GLASS SPONTANEOUSLY SHATTERED WHILE DRIVING DOWN ROAD WITH NO ROCK STRIKE. DRIVING DOWN THE ROAD AT 70 MPH WITH SUN ON DRIVER SIDE WINDOW AND AC ON. CAR ONLY ONE MONTH OLD.
Corrective Action:
DRIVER'S SIDE GLASS SPONTANEOUSLY SHATTERED WHILE DRIVING DOWN ROAD WITH NO ROCK STRIKE. DRIVING DOWN THE ROAD AT 70 MPH WITH SUN ON DRIVER SIDE WINDOW AND AC ON. CAR ONLY ONE MONTH OLD.
Additional Notes:
DRIVER'S SIDE GLASS SPONTANEOUSLY SHATTERED WHILE DRIVING DOWN ROAD WITH NO ROCK STRIKE. DRIVING DOWN THE ROAD AT 70 MPH WITH SUN ON DRIVER SIDE WINDOW AND AC ON. CAR ONLY ONE MONTH OLD.
Mfg Campaign: 11133281
Recall Date: Oct 4, 2018
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