Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2018 Mirage vehicles. The internal acceleration sensor in the Supplemental Restraint System (SRS) Electronic Control Unit (ECU) can misinterpret vibrations such as those from poor road conditions or a flat tire to be a sensor error thereby disabling the air bags from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-17-006
Recall Date: Oct 30, 2017
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2017 Mirage vehicles manufactured October 28, 2015, to August 4, 2016 and equipped with High Intensity Discharge (HID) headlamps. The affected vehicles may have been assembled without the headlight horizontal adjustment lockout clips properly secured. As such, these vehicles fail to comply with the requirement of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-16-008
Recall Date: Sep 19, 2016
Consumer Complaints
21 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 MITSUBISHI MIRAGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE, DROVE OFF THE ROAD, CRASHED, AND FLIPPED THE VEHICLE OVER. THE VEHICLE SUSTAINED SEVERE DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACTED STATED THAT THE COVERS FOR THE SIDE CURTAIN AIR BAGS CAME OFF, BUT THE AIR BAGS DID NOT DEPLOY. BOTH THE DRIVER AND FRONT PASSENGER SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE LOCAL DEALER (MOUNTAINEER AUTOMOTIVE, 615 N. EISENHOWER DR, BECKLEY, WV) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 10,000. *TT *TR
Corrective Action:
TL* THE CONTACT OWNED A 2017 MITSUBISHI MIRAGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE, DROVE OFF THE ROAD, CRASHED, AND FLIPPED THE VEHICLE OVER. THE VEHICLE SUSTAINED SEVERE DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACTED STATED THAT THE COVERS FOR THE SIDE CURTAIN AIR BAGS CAME OFF, BUT THE AIR BAGS DID NOT DEPLOY. BOTH THE DRIVER AND FRONT PASSENGER SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE LOCAL DEALER (MOUNTAINEER AUTOMOTIVE, 615 N. EISENHOWER DR, BECKLEY, WV) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 10,000. *TT *TR
Additional Notes:
TL* THE CONTACT OWNED A 2017 MITSUBISHI MIRAGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE, DROVE OFF THE ROAD, CRASHED, AND FLIPPED THE VEHICLE OVER. THE VEHICLE SUSTAINED SEVERE DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACTED STATED THAT THE COVERS FOR THE SIDE CURTAIN AIR BAGS CAME OFF, BUT THE AIR BAGS DID NOT DEPLOY. BOTH THE DRIVER AND FRONT PASSENGER SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE LOCAL DEALER (MOUNTAINEER AUTOMOTIVE, 615 N. EISENHOWER DR, BECKLEY, WV) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 10,000. *TT *TR
Mfg Campaign: 11073275
Recall Date: Feb 16, 2018
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